Novotel Brugge Centrum Hotel 3 stars

TripAdvisor rating 4.0/5 3,277 reviews
Novotel Brugge Centrum
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Room 1

Number of guests
Children's age
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Hotel extras

  • Free WiFi

  • Spacious rooms in the heart of the city

  • Breakfast buffet with regional products

  • Gourmet Bar with seasonal suggestions and local dishes

  • Heated outdoor pool with a terrace and garden

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Dry cleaning / IroningPaying
  • Boutiques/shopping
Leisure and activities
  • (April - September)
  • Outdoor playground for children
  • Table tennis
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Business services
  • 6 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Brugge Centrum

Katelijnestraat 65B
8000
brugge
belgium

Tel: +3250930802

Fax: (+32)50/336556

Contact email

Check-in from 14h00

Check out up to 12h00

GPS :51.201848, 3.227073

Our accommodations

Spacious, contemporary in design, and adaptable describe the rooms at Novotel Brugge Centrum. The hotel room is truly a place for living and perfect for all your needs. All the rooms offer a welcoming and modern atmosphere. The rooms are equipped with air conditioning, telephone, safe, TV, minibar and free WIFI.

Standard room - 1 double bed & 1 sofa bed

  • Max. number of persons: 3
  • Area: From 23
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Standard Family room - 1 double bed & 2 sofa beds

  • Max. number of persons: 4
  • Area: From 23
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products

Our restaurants and bars

GOURMET BAR

Type of cuisine: International

Welcome in our modern and cosy Gourmet Bar, for a snack. It is a meeting place and a place to sit back and relax. Our enthousiastic team awaits you!

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:30 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

We welcome you in our trendy and cosy bar, where you can watch your favorite sport on large screen.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 500

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 150 people

Find out more

Our guest reviews for
Novotel Brugge Centrum

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

10,743 reviews

tripadvisor

TripAdvisor Rating 4.0/5

3,277 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

A great base for exploring Bruges

Customer review rating 4.4/5

Colin R. Couples - 10/09/2019 AccorHotels review

Friendly staff, comfortable rooms and public areas, great breakfasts.

Dear Mr. R., We very much appreciate your comments regarding your stay at the Novotel Brugge Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. Our hotel is indeed ideally located to visit our beautiful city. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Freek Claeys Front Office Patrick Maes General Manager Novotel Brugge Centrum

Fabulous

Customer review rating 4.4/5

Anonymous Couples - 10/09/2019 AccorHotels review

Satisfying

Dear Mr. W., We very much appreciate your comments regarding your stay at the Novotel Brugge Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. We are very happy to hear you had a fabulous stay with us! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Freek CLaeys Front Office Patrick Maes General Manager Novotel Brugge Centrum

Good location for a Bruges mini break

Customer review rating 4.4/5

Mary M. Couples - 10/09/2019 AccorHotels review

Overall we had a good stay. Our room was quiet, spacious & had a comfortable bed. It isn’t as luxurious as some of the other Novotels in Belgium but it was fine. It could be improved by better toiletries (body lotion & hair conditioner at least) & by proper cups & tea bags. Breakfast was great with plenty of variety. Staff are very pleasant.

Dear Mrs. Mary M, We very much appreciate your comments regarding your stay at the Novotel Brugge Centrum. It is always a pleasure to receive positive feedback. We are happy to hear you had a good stay in our hotel.We will share your comments with our team, and hope we can improve on your small points of critique. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Freek Claeys Front Office Patrick Maes General Manager Novotel Brugge Centrum

mr

Customer review rating 4.4/5

Ernest B. Couples - 09/09/2019 AccorHotels review

very comfortable and convenient for the City

Dear Mr. B., We very much appreciate your comments regarding your stay at the Novotel Brugge Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Freek Claeys Front Office Patrick Maes General Manager Novotel Brugge Centrum

Relaxed environment close to the city centre

Customer review rating 4.4/5

Rolf Business - 09/09/2019 AccorHotels review

The staff was very forthcoming and nice. Breakfast was great. The lobby bar staff need to work on their bartending skills, but we all got what we wanted in the end.

Dear Mr. Rolf, We very much appreciate your comments regarding your stay at the Novotel Brugge Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. We are happy to hear you had a relaxing stay in our hotel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Freek Claeys Front Office Patrick Maes General Manager Novotel Brugge Centrum

Good Experience

Customer review rating 4.4/5

Jan K. Couples - 09/09/2019 AccorHotels review

Nice,clean hotel with excellent service. Comfortable room and bed (important). Useful to have parking close by and not expensive. Buffet breakfast to suit all tastes. Good location for the city, happy to stay again in the future.

Dear Mr. K., We very much appreciate your comments regarding your stay at the Novotel Brugge Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. We are happy to hear you enjoyed the most important aspect of our hotel, the bedding. We hope to see you again in the near future! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Freek Claeys Front Office Patrick Maes General Manager Novotel Brugge Centrum

Novotel brand going downhill?

TripAdvisor rating 4.0/5

doctor b Business - 09/09/2019 TripAdvisor review

Lovely staff. Dirty carpet, scruffy sofa in the room Rooms in need of upgrade Bathroom very old fashioned - most definitely needing better shower. I haven't stayed in a Novotel for a while but remember as a rather upmarket brand better than ibis. Not so sure now. Worse one I'm sure. Getting left behind. Breakfast functional - horrid scrambled eggs

Excellent

Customer review rating 4.4/5

Kevin L. Families - 08/09/2019 AccorHotels review

Very friendly staff very clean excellent location

Dear Mr. l., We very much appreciate your comments regarding your stay at the Novotel Brugge Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. We are very happy to hear you had an excellent stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Freek Claeys Front Office Patrick Maes General Manager Novotel Brugge Centrum

Excellent customer service

Customer review rating 4.4/5

Derek C. Couples - 08/09/2019 AccorHotels review

Found this hotel to be welcoming and friendly. Excellent breakfast staff and good choice for breakfast.

Dear Mr. c., We very much appreciate your comments regarding your stay at the Novotel Brugge Centrum. Thank you for the great review on our hotel! We are very happy to hear we as a team could give your stay that extra touch. I will make sure I share your comments with them. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Freek Claeys Front Office Patrick Maes General Manager Novotel Brugge Centrum

Great location with good facilities and very friendly staff

Customer review rating 4.4/5

Anonymous Families - 08/09/2019 AccorHotels review

We had a very warm welcome, parking was convenient and the room comfortable with good air conditioning

Dear Mr. P, We very much appreciate your comments regarding your stay at the Novotel Brugge Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. We are happy to hear you had a very warm welcome with us! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Freek Claeys Front Office Patrick Maes General Manager Novotel Brugge Centrum

Mr.

Customer review rating 4.4/5

Anonymous Friends - 07/09/2019 AccorHotels review

Excellent location, fare price however services such as restaurant / room service / breakfast are sub par in terms of offerings, time opened and personnel.

Dear Mrs. C, We very much appreciate your comments regarding your stay at the Novotel Brugge Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Freek Claeys Front Office Patrick Maes General Manager Novotel Brugge Centrum

Lovely hotel in great location.

TripAdvisor rating 4.0/5

Colpy20 Couples - 07/09/2019 TripAdvisor review

Decided to have a couple of nights stay in Brugge on our way back from a trip to France. Chose this hotel as it appeared to be centrally located and accepted dogs as we were travelling with ours. The staff were friendly and helpful and showed us some of the best areas to eat, which were less than a 5 minute walk from the hotel. Room was a good size with an ensuite bath with shower over. Bed was very comfortable. Liked that they had proper tea making facilities and a small fridge and a safe. Area was lovely with everything flat so easy to walk around. Plenty to see and do. Would highly recommend.

Good

Customer review rating 4.4/5

Bryan N. Couples - 06/09/2019 AccorHotels review

Breakfast to expensive Proper mugs in room would be good

Dear Mr. N., We very much appreciate your comments regarding your stay at the Novotel Brugge Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. We are happy to hear you had a good stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Freek Claeys Front Office Patrick Maes General Manager Novotel Brugge Centrum

Enjoyed our stay

Customer review rating 4.4/5

Sheila T. Families - 06/09/2019 AccorHotels review

Staff were very friendly, hotel was bright and cheerful and rooms were well serviced

Dear Mrs. T., We very much appreciate your comments regarding your stay at the Novotel Brugge Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. We are happy to hear you enjoyed your stay with us. We will have a look what went wrong at breakfast and try to improve on your remarks. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Freek Claeys Front Office Patrick Maes General Manager Novotel Brugge Centrum

Great location

Customer review rating 4.4/5

Andrew Couples - 06/09/2019 AccorHotels review

Especially for car drivers. The hotel is easy to find and there is an underground car park right beneath it. The hotel, and the companion Ibis, face each other across a quiet pedestrian square. It is a short walk to the old centre.

Dear Mr. Andrew, We very much appreciate your comments regarding your stay at the Novotel Brugge Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. The car park and our location are indeed very convenient to visit our beautiful city. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Freek Claeys Front Office Patrick Maes General Manager Novotel Brugge Centrum

Great location

Customer review rating 4.4/5

Colpy20 Couples - 06/09/2019 AccorHotels review

Hotel is in a great location. Close to all the main attractions, cafes and restaurants. Staff were very friendly and helpful and pointed out local parks and closest restaurants. Room good size with comfortable beds and bathroom had bath with overhead shower. Room had a small fridge, which was very useful. Chose this hotel as it allowed dogs to stay.

Dear Mrs. Colpy20, We very much appreciate your comments regarding your stay at the Novotel Brugge Centrum. Thank you for the great review on our hotel. We are very happy to hear you enjoyed your stay with us. We will make sure we share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Freek Claeys Front Office Patrick Maes General Manager Novotel Brugge Centrum

Comfortable pleasant setting. Near to secure parking. Well placed for sight seeing.

Customer review rating 4.4/5

Wendy Couples - 05/09/2019 AccorHotels review

Welcoming staff. Good choice at breakfast. Comfortable room.

Dear Mrs. Wendy, We very much appreciate your comments regarding your stay at the Novotel Brugge Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. We are happy to hear you had a comfortable stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Freek Claeys Front Office Patrick Maes General Manager Novotel Brugge Centrum

very disappointed at the reduction in standards.

Customer review rating 4.4/5

Barrie R. Couples - 05/09/2019 AccorHotels review

although i requested early check in if possible ,i was told very abruptly that if i had not checked in online then i would have to wait until after 2 pm . carpets were stained in the hallway and room. the hot drink facilities in the room were two thin paper cups, too hot to hold,not even a cup holder. the hot breakfast was terrible.cold potatoes in oil, cold bacon, tepid smoked sausages and scrambled eggs which would sole shoes.such a decline in standards from what was an excellent hotel on previous stays.

Dear Barrie , Thank you for taking the time to tell us about your experience at the Novotel Brugge Centrum. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. It is correct that guest that use the online check-in service, have the priority to have the first rooms that come available. Check-in starts at 2PM, but should the room be available before this time, and all the online check-ins were assigned a room, we will of course do the check-in. If you prefer mugs in the room, we will keep this in mind for your next stay. Your comment about the hot breakfast will be shared with the cook. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Louise Deforche Shift Leader Patrick Maes General Manager Novotel Brugge Centrum

Good location

Customer review rating 4.4/5

Anonymous Families - 04/09/2019 AccorHotels review

Good location and very nice breakfast/reception area We booked a room for 3 but we found a room with only one double bed. Luckily it was a sofa bed available which we had to extend and prepare ourself. The room was spacious and clean, but a bit dark due to the small high window. Overall happy mainly because of the location, but not sure if we are going back.

Dear Guest, Thank you for taking the time to share your feedback. We are happy to see that you appreciated our central location and the very nice breakfast/reception area. Our rooms have a double bed + sofa bed, which is already made up before arrival. The only thing to do is open the sofa, but this can be done by housekeeping upon request. We hope to welcome you back to our hotel very soon! Sincerely, Louise Deforche Shift Leader Patrick Maes General Manager Novotel Brugge Centrum

Great stay in the heart of Bruges

Customer review rating 4.4/5

Jenny H. Couples - 04/09/2019 AccorHotels review

We had a lovely stay at the Novotel in Bruges. Our room was lovely, the room attendant helpful and friendly. The reception staff very helpful with our plans for train travel to the airport in Brussels. Waiting staff pleasant and helpful. The ambience of the hotel waiting area and bar area was lovely. All in all a great stay.

Dear Jenny Thank you for this lovely review about your recent stay at Novotel Brugge Centrum. It is a pleasure to read that you had a lovely stay and that you found the room attendant & reception staff helpful and friendly. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Louise Deforche Shift Leader Patrick Maes General Manager Novotel Brugge Centrum
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