Hotel - Novotel Brugge Centrum
Novotel Hotel Novotel Hotel

Novotel Brugge Centrum Hotel

4.0/5 3,081 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public indoor parking (Paying)
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • pets allowed
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • French
    • Dutch
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop

Leisure and activities

  • (April - September)
  • Outdoor playground for children
  • Table tennis

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
  • Snack & beverage machine

Business services

  • 6 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
See all services

Our rooms

Spacious, contemporary in design, and adaptable describe the rooms at Novotel Brugge Centrum. The hotel room is truly a place for living and perfect for all your needs. All the rooms offer a welcoming and modern atmosphere.The rooms are equipped with air conditioning, telephone, safe, TV, minibar and free WIFI.

  • 126 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 40 family rooms
  • 10 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • High speed transmission line
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 8,915 reviews

Our guest reviews for Novotel Brugge Centrum

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 3,081 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Anonymous Friends - 06/12/2018 AccorHotels certified review
« Great location. Lovely staff. Rooms need a refurb »

Great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. T, We very much appreciate your comments regarding your stay at the Novotel Brugge Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. Our location is indeed one of our biggest assets. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Freek Claeys Front Office Patrick Maes General Manager Novotel Brugge Centrum

Anonymous Couples - 06/12/2018 AccorHotels certified review
« lovely »

everything was great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. M, We very much appreciate your comments regarding your stay at the Novotel Brugge Centrum. Thank you for the lovely review. It is always a pleasure to receive positive feedback. We are happy to hear everything was great! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Freek Claeys Front Office Patrick Maes General Manager Novotel Brugge Centrum

Sarah Couples - 06/12/2018 AccorHotels certified review
« Impressed for a 3 star hotel »

Great welcome on arrival Receptionist very friendly and helpful - gave us a map and showed us where the Xmas markets were and advised where we could eat - great service Nice bar Great location in the centre of Bruges Room very comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Sarah, We very much appreciate your comments regarding your stay at the Novotel Brugge Centrum. It is always a pleasure to receive positive feedback. We are very happy to hear we could impress you on the level of service we provide in a 3 star hotel. I will make sure i share your comments with our team, it will keep us motivated to keep up the high level we achieve from day to day! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Freek Claeys Front Office Patrick Maes General Manager Novotel Brugge Centrum

Paul W. Families - 05/12/2018 AccorHotels certified review
« Very nice hotel »

We really enjoyed our first stay at the Novotel Brugge which is centrally situated and offers good walking access to all Brugge has to offer.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Paul W, We very much appreciate your comments regarding your stay at the Novotel Brugge Centrum. It is always a pleasure to receive positive feedback. We are very happy to hear you enjoyed your first stay with us. Our location is indeed one of our biggest assets. Thank you again for sharing your experience, and we hope your second stay will be as pleasant as the first one. We are already impatient to welcome you again! Sincerely, Freek Claeys Front Office Patrick Maes General Manager Novotel Brugge Centrum

Charles G. Couples - 05/12/2018 AccorHotels certified review
« Excellent staff on reception, but the rooms are dated and poor value »

The staff on reception were polite, courteous and helpful. Genuinely welcoming. The breakfast was an excellent selction of food, but very poor value for the price charged. We stayed in this hotel 5 years ago and nothing has changed in that time. The decor is tired and dated and the bathrooms needs renovating - or at the very least: a good cleaning (there was mold in the shower). The rooms are very expensive for their size and decor - and extremely poor value when you also add charges for parking and breakfast. The location is perfect in Bruges, however we will not be staying here again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. G., Thank you for writing a review about your recent trip to Brugge. We are happy to read that you felt welcome by our polite, courteous and helpful staff. We are aware that some rooms need a more youthful look. This is also planned in our investment requests and we hope to achieve it soon. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Louise Deforche Shift Leader Patrick Maes General Manager Novotel Brugge Centrum

Les L. Friends - 05/12/2018 AccorHotels certified review
« Bruges 4 night Christmas break »

We enjoyed our stay the breakfast was good with plenty of choice. ..all your staff are very friendly and helpful. The bar is well stocked at a reasonable price and again the bar staff take time to talk to you and recommended a good resuaraunt on our first night. I had booked two rooms for our party of 4

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Les L., We very much appreciate your comments regarding your stay at the Novotel Brugge Centrum. It is always a pleasure to receive positive feedback. We are very happy to hear you enjoyed your stay in our hotel, and we as a team, could give your stay that extra touch. I will make sure i share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Freek Claeys Front Office Patrick Maes General Manager Novotel Brugge Centrum

Janice T. Couples - 05/12/2018 AccorHotels certified review

Efficient and helpful staff, comfortable and clean room all made for a very pleasant stay in the wonderful city of Bruges.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. T., We very much appreciate your comments regarding your stay at the Novotel Brugge Centrum. It is always a pleasure to receive positive feedback. We are very happy to hear you had a very pleasant stay in our wonderful city. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Freek Claeys Front Office Patrick Maes General Manager Novotel Brugge Centrum

Faith Families - 04/12/2018 AccorHotels certified review
« Great hotel, excellent location »

Hotel was fantastic - very central, friendly staff, clean rooms, comfy beds, good parking. I would 100% stay here again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Faith, We very much appreciate your comments regarding your stay at the Novotel Brugge Centrum. Receiving superlatives like Fantastic is always a great pleasure! Thank you for the great review. We are very happy to see you enjoyed every aspect of our hotel, and we hope we can welcome you again soon! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Freek Claeys Front Office Patrick Maes General Manager Novotel Brugge Centrum

Darren T. Couples - 04/12/2018 AccorHotels certified review
« Cracking place to stay »

We came up to Brugge for the Christmas market. Beautiful town and a great hotel to stay at. Pretty much in the centre of town, just a ten min walk to the market. Cheap parking next door. Wonderful bar and the food was good too. Rooms large and clean, beds very comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. T., We very much appreciate your comments regarding your stay at the Novotel Brugge Centrum. Thank you for the cracking review on our hotel! We are very happy to hear you enjoyed your stay in our cozy city. Hopefully we will be able to welcome you again soon! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Freek Claeys Front Office Patrick Maes General Manager Novotel Brugge Centrum

Martinu Couples - 04/12/2018 AccorHotels certified review
« Vert friendly welcome »

Nice clean hotel very close to the centre. Staff just lovely. Really recommended

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr MartinU, We very much appreciate your comments regarding your stay at the Novotel Brugge Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. We are very happy to hear you had that welcome feeling when coming into our hotel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Freek Claeys Front Office Patrick Maes General Manager Novotel Brugge Centrum

Ross P. Couples - 03/12/2018 AccorHotels certified review
« Poor room standard for wrong guest »

Room was for disabled guests. Dated. Wife couldn’t reach the floor from the toilet (5’1”)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. P., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. I am sorry to read that the adapted room was not suitable for you. If guests have any preferences, we are happy to take this into account. The rooms are randomly distributed, because or disabled rooms have the same comfort/amenities in the room. We hope to gain back your trust and in the future we will take your comments into account. Sincerely, Louise Deforche Shift Leader Patrick Maes General Manager Novotel Brugge Centrum

Jacky S. Friends - 03/12/2018 AccorHotels certified review
« Weekend away »

Great hotel very central and great staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Jacky, We very much appreciate your comments regarding your stay at the Novotel Brugge Centrum. Thank you for the great comments on our hotel! As a team it is always a pleasure to hear we were great! I will share your comments with them. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Freek Claeys Front Office Patrick Maes General Manager Novotel Brugge Centrum

James N. Couples - 03/12/2018 AccorHotels certified review
« Mr »

A good hotel in a good location. It was quiet yet central and with friendly staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. James, We very much appreciate your comments regarding your stay at the Novotel Brugge Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. We are happy to hear you enjoyed your stay in our hotel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Freek Claeys Front Office Patrick Maes General Manager Novotel Brugge Centrum

Alison M. Couples - 03/12/2018 AccorHotels certified review
« Another excellent stay »

We travel to Brugge each year in November and always stay at the Novotel. The location is ideal with car parking next door, the staff are always very helpful and the rooms clean and comfortable. This year we had room 319 which is great for a longer stay (5 nights) as there is small sitting area in addition to the normal facilities. During our stay we logged a small problem with the toilet flush - this was resolved immediately.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Alison, We very much appreciate your comments regarding your stay at the Novotel Brugge Centrum. Thank you for the great review! We are very happy to hear we can keep up the high level of service we provide from year to year. We will make sure, next year, we block room 319 for you. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Freek Claeys Front Office Patrick Maes General Manager Novotel Brugge Centrum

Martin Families - 02/12/2018 AccorHotels certified review
« Great stay »

The hotel was great for our stay. Situated close to most attractions and in easy walking distance from the train station. The staff and cleanliness of the hotel was fantastic would stay again when visiting the city.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Martin We very much appreciate your comments regarding your stay at the Novotel Brugge Centrum. It is a pleasure to read that you had a great stay with us, and we hope your next visit will be as pleasant as the previous one. Sincerely, Louise Deforche Shift Leader Patrick Maes General Manager Novotel Brugge Centrum

Bct Families - 02/12/2018 AccorHotels certified review
« perfectly satisfactory »

the hotel was as expected, staff very pleasant, hotel convenient to town centre

Our hotel has responded to the review
Our hotel has responded to the review

Dear BCT Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Louise Deforche Shift Leader Patrick Maes General Manager Novotel Brugge Centrum

Dennis Couples - 02/12/2018 AccorHotels certified review
« Good value and centrally located »

Enjoyed the stay staff very helpful and friendly

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Dennis, We very much appreciate your comments regarding your stay at the Novotel Brugge Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. We are very happy to read you enjoyed your stay in our hotel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Freek Claeys Front Office Patrick Maes General Manager Novotel Brugge Centrum

Gordon C. Couples - 02/12/2018 AccorHotels certified review
« Room was very tired »

Not impressed with paper cups for hot drinks, plastic tumblers, bathroom needing updating and a new shower that doesn’t leak would be good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., We very much appreciate your comments regarding your stay at the Novotel Brugge Centrum. It is always a pleasure to receive positive feedback and I hope the paper cups and plastic tumblers has not negatively affected your stay. We hope to be able to welcoming you again in the future. Sincerely, Louise Deforche Shift Leader Patrick Maes General Manager Novotel Brugge Centrum

Lisa Friends - 02/12/2018 AccorHotels certified review
« Great location, friendly staff »

Stayed over a weekend, visiting the Christmas market, great location, 10 minute walk to the market. Room was clean, sofa bed not so comfortable. Very friendly staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lisa Thank you for taking the time to inform us and other travelers about your recent stay at Novotel Brugge Centrum. It is a pleasure to read you enjoyed your stay during the weekend and we hope your next visit will be as pleasant as the previous one. Sincerely, Louise Deforche Shift Leader Patrick Maes General Manager Novotel Brugge Centrum

Dr C. Families - 01/12/2018 AccorHotels certified review
« Good - but not happy with invoice copy via email »

I was told that I would receive a copy of my invoice by email. I received an empty pdf file which obviously is not satisfactory

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. John C., We very much appreciate your comments regarding your stay at the Novotel Brugge Centrum. It is always a pleasure to receive positive feedback. We have sent a new copy of the invoice. Sincerely, Louise Deforche Shift Leader Patrick Maes General Manager Novotel Brugge Centrum

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