Hotel - Novotel Brugge Centrum
Novotel Hotel Novotel Hotel

Novotel Brugge Centrum Hotel

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4.0/5 2,835 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Public indoor parking (Paying)
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air Conditioning
  • Languages spoken at the hotel
    • German
    • French
    • Dutch
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop

Leisure and activities

  • (April - September)
  • Outdoor playground for children
  • Other sports activities
    • Jogging track (Nearby)
    • Table tennis

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks

Business services

  • 6 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

  • 126 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 36 family rooms
  • 10 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Crib on request
    • Opening windows
    • WiFi in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 7,070 reviews

Our guest reviews for Novotel Brugge Centrum

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 2,835 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
S M. Families - 18/02/2018
« Very good »

A well position hotel with excellent access to all local attractions

Our hotel has responded to the review
Our hotel has responded to the review

Dear Miss M., We very much appreciate your comments regarding your stay at the Novotel Brugge Centrum. It is always a pleasure to receive positive feedback. Our location is indeed one of the big assets to our hotel. We are happy to see you enjoyed your time with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Freek Claeys Front Office Patrick Maes General Manager Novotel Brugge Centrum

AccorHotels certified review
Anonymous Couples - 18/02/2018
« Very satisfactory stay at a hotel with an excellent location and very warm and genuine staff »

Great. Really enjoyed it. I felt welcome and looked after.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Miss S. , We very much appreciate your comments regarding your stay at the Novotel Brugge Centrum. It is always a pleasure to receive positive feedback. Our goal is to give every guest that welcome feeling and that little extra to their stay. I'm very happy to hear we were able to do so with you. I will share your comment about the many throwaway packages with our team, so that we can have a look what's possible to change. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Freek Claeys Front Office Patrick Maes General Manager Novotel Brugge Centrum

AccorHotels certified review
Elda Couples - 18/02/2018
« Very good »

Friendly staff Clean room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Elda, We very much appreciate your comments regarding your stay at the Novotel Brugge Centrum. It is always a pleasure to receive positive feedback. Thank you for the great review! We are very happy to hear you enjoyed your stay in our hotel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Freek Claeys Front Office Patrick Maes General Manager Novotel Brugge Centrum

AccorHotels certified review
Chun G. Families - 18/02/2018
« Satisfactory »

The room is clean, but have to request for extra bath tower even though we book for family room with three peosons were only provided for two. I hope the hotel can make sure they do not iver look such thing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister Chun, We very much appreciate your comments regarding your stay at the Novotel Brugge Centrum. It is always a pleasure to receive positive feedback. We are happy to hear you enjoyed your stay in our hotel. I apologize if the situation with the towels was uncomfortable for you. I will share your comment with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Freek Claeys Front Office Patrick Maes General Manager Novotel Brugge Centrum

AccorHotels certified review
Ngii Couples - 17/02/2018
« Brilliant Stay »

Clean room. Friendly and extremely helpful staff at the reception and at the gourmet bar

Our hotel has responded to the review
Our hotel has responded to the review

Dear Miss NGII, We very much appreciate your comments regarding your stay at the Novotel Brugge Centrum. It is always a pleasure to receive positive feedback. Thank you for describing our hotel with such nice superlatives. We are very happy to hear you had a brilliant stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Freek Claeys Front Office Patrick Maes General Manager Novotel Brugge Centrum

AccorHotels certified review
Heather G. Couples - 17/02/2018
« Short stay in Brugge »

My husband and I arrived in Brugge at 9.30 in the morning,are check in wasn’t till the afternoon but we didn’t want to carry are bags about,so we went to the hotel to ask to leave are bags, the receptionist was abousltly lovely she checked us in early as we where wet through, we went to are room changed and had a coffee then when we went to reception she gave us a city tour leaflet and recommended places of instrest.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Miss Heather, We very much appreciate your comments regarding your stay at the Novotel Brugge Centrum. It is always a pleasure to receive positive feedback. I will make sure the receptionist who checked you in reads this comment. Reviews like this motivate us to do our very best for every guest every day! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Freek Claeys Front Office Patrick Maes General Manager Novotel Brugge Centrum

AccorHotels certified review
S B. Business - 17/02/2018
« Nice hôtel bad breakfast »

The Hotel room was acceptable but i was disapointed with The breakfast as it was very poor compared to Many hôtels especially compared to Novotel Ostend

Our hotel has responded to the review
Our hotel has responded to the review

Dear SB Thank you for taking the time to tell us about your experience at the Novotel Brugge Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am sorry to read that our breakfast did not meet your expectations. We try to offer a variety of hot and cold, different sorts of bread, cereals, yoghurts, ... Shoudl you have any suggestions to improve our breakfast, please do not hesitate to contact us on: H1… We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Louise Deforche Shift Leader Patrick Maes General Manager Novotel Brugge Centrum

AccorHotels certified review
Richard O. W. S. U. Families - 17/02/2018
« Great location, friendly helpful staff. Clean and tidy rooms. Only issue was how hot the room was, even with the heating turned off. Overall experience was excellent and would thourghly recommend to family and friends. »

See above

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister Richard, We very much appreciate your comments regarding your stay at the Novotel Brugge Centrum. It is always a pleasure to receive positive feedback. We are happy to hear your overal experience was excellent! We try and provide good service for all our guest, nice to see it pays off. I will share your comment about the heathing with our maintenance team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Freek Claeys Front Office Patrick Maes General Manager Novotel Brugge Centrum

AccorHotels certified review
Mark S. Business - 16/02/2018
« Very pleasant hotel with great location. »

Easy check in. Very nice rooms. A short stroll into Bruges centre. Car parking.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., We very much appreciate your comments regarding your stay at the Novotel Brugge Centrum. It is always a pleasure to receive positive feedback. Thank you for the compliment on our rooms. Our location is indeed great to visit Bruges. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Freek Claeys Front Office Patrick Maes General Manager Novotel Brugge Centrum

AccorHotels certified review
Jackie W. Couples - 16/02/2018
« Typical budget hotel »

Typical budget hotel. City centre a short walk away..so very central. Staff helpful and friendly. Bed very comfortable. Hotel clean and modern. Good breakfast choice only let down by the hot breakfast food which wasn't always hot. Would recommend

Our hotel has responded to the review
Our hotel has responded to the review

Dear Miss Jackie, We very much appreciate your comments regarding your stay at the Novotel Brugge Centrum. It is always a pleasure to receive positive feedback. We are happy to hear you enjoyed your stay in our hotel. Thank you for the great review! As a team it is good to know we are doing a good job here! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Freek Claeys Front Office Patrick Maes General Manager Novotel Brugge Centrum

AccorHotels certified review
Jef R. Friends - 16/02/2018
« Great hotel short walk from train station and centre »

Lovely hotel that gave us everything we needed. Only a 5 minute walk to the main square.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. R. We very much appreciate your comments regarding your stay at the Novotel Brugge Centrum. It is always a pleasure to receive positive feedback. Our location is indeed on of the big assets from our hotel. We are happyto hear we were able to satisfy all your needs! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Freek Claeys Front Office Patrick Maes General Manager Novotel Brugge Centrum

AccorHotels certified review
Trevor D. Friends - 16/02/2018
« Mr Trevor D. »

It was just right

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. D., We very much appreciate your comments regarding your stay at the Novotel Brugge Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. Hopefully the just right means you will choose for us again in the future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Freek Claeys Front Office Patrick Maes General Manager Novotel Brugge Centrum

AccorHotels certified review
D. H. Friends - 15/02/2018
« average expectation met »

In the most part the stay was good. However the fabric of the hotel and facilities are looking tired. The restaurant and bar area could be so much better and at present looks uninviting. The rooms were ok, but again patched carpet and generally tiredness depressing. Pillows were concrete. Please note all staff were excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister H., We very much appreciate your comments regarding your stay at the Novotel Brugge Centrum. Thank you for giving us such an honest review. We will make sure our team reads your comment. It is always nice to hear our staff were able to give that little extra to your stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Freek Claeys Front Office Patrick Maes General Manager Novotel Brugge Centrum

AccorHotels certified review
Edd N. Couples - 15/02/2018
« Rooms a bit dated but staff amazing »

Overall the hotel was lovely, the staff where very helpful. My issues were that the rooms were a bit dated, room service menu was a bit limited. The major issues were the shower almost key burning us as he went from warm to red hot and there was too much plastic used unnecessarily. Once use plastic cups in the room, wrapped with plastic, disposable coffee cups and then at breakfast if you want soya milk you had to use a kids mini soya drink with a straw.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Edd, We very much appreciate your comments regarding your stay at the Novotel Brugge Centrum. It is always a pleasure to receive positive feedback. We are happy to hear we are a lovely place to stay. We will make sure our team reads your review so we can make some changes to the minors you pointed out. I can imagine not every adult likes to drink soja milk with a straw. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Freek Claeys Front Office Patrick Maes General Manager Novotel Brugge Centrum

AccorHotels certified review
Joao V. M. Couples - 15/02/2018
« Great Home in Brugge! »

We loved, the staff are outstanding and always willing to help. Rooms were big and confortable. The location of the hotel is awesome, 10m walking to the major plaza! Thank you

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister M., We very much appreciate your comments regarding your stay at the Novotel Brugge Centrum. It is always a pleasure to receive positive feedback. Thank you for the great review on our hotel. We are happy we as a team could give that little extra to your time in Bruges. We hope we can do that again in the future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Freek Claeys Front Office Patrick Maes General Manager Novotel Brugge Centrum

AccorHotels certified review
Audrey H. Families - 14/02/2018
« Celebrating my husbands 65th Birthday »

Good location within walking distance from rail station and all attractions. Buffet breakfast had good choice of hot and cold food. Rooms were large with a shower which I think is much better than a bath. Nice gesture of birthday card and some chocolates for my husband.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Miss Audrey, We very much appreciate your comments regarding your stay at the Novotel Brugge Centrum. It is always a pleasure to receive positive feedback. We are very happy to hear our 'special' attention was well received. We are very happy we were able to give you a great feeling about our hotel! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Freek Claeys Front Office Patrick Maes General Manager Novotel Brugge Centrum

AccorHotels certified review
Kate H. Families - 14/02/2018
« A very pleasant stay »

It was a pleasing stay, the staff were helpful, but the breakfast was a little slower than most Novotels for refilling when baskets ran low. The bar and reception staff were very friendly. The housekeeping staff were not only friendly they were also vigilant, checking that my son was actually the correct person for the room when he came and took something out whilst cleaning was being carried out.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Miss Kate, We very much appreciate your comments regarding your stay at the Novotel Brugge Centrum. It is always a pleasure to receive positive feedback. We are happy to hear you enjoyed your stay in our hotel. As a team we do our very best to make every guest feel welcome in our hotel. I apologize for the reaction our housekeeping team had against your son, i'm sure it was a little misunderstanding. I hope this won't stop you from choosing for our hotel again. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Freek Claeys Front Office Patrick Maes General Manager Novotel Brugge Centrum

AccorHotels certified review
Marcus W. Couples - 13/02/2018
« very accomodating »

the rooms were slightly dated but very adequate for what we required , the bed was comfortable and the shower was nice. the staff were very helpful and accommodated our every request. ideally located within walking distance of all attractions and the old market square.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Marcus, We very much appreciate your comments regarding your stay at the Novotel Brugge Centrum. It is always a pleasure to receive positive feedback. We are very happy to hear you enjoyed your stay in our hotel. As a team, receiving a review like this, keeps us going every day to give the same service for every guest. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Freek Claeys Front Office Patrick Maes General Manager Novotel Brugge Centrum

AccorHotels certified review
Kim Couples - 12/02/2018

Lovely hotel , clean, comfortable bed, helpful and friendly staff. Great location,close to centre.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Miss Kim, We very much appreciate your comments regarding your stay at the Novotel Brugge Centrum. It is always a pleasure receiving a lovely review like this! We are very happy to hear you enjoyed your stay in our hotel and its location. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Freek Claeys Front Office Patrick Maes General Manager Novotel Brugge Centrum

AccorHotels certified review
Eddy Couples - 12/02/2018
« Akkoord Accor »

To the point Excellente verhouding prijs-kwaliteit

Our hotel has responded to the review
Our hotel has responded to the review

Beste Eddy Hartelijk dank voor het neerpennen van een review omtrent uw recent verblijf bij ons. Wij zijn blij te lezen dat u de prijs-kwaliteit verhouding wist te appreciëren. Nogmaals bedankt voor het delen van uw ervaringen en wij hopen dat uw volgende bezoek even prettig zal verlopen als het vorige. Met vriendelijke groeten, Louise Deforche Shift Leader Patrick Maes General Manager Novotel Brugge Centrum

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