Hotel - Novotel Brugge Centrum
Novotel Hotel Novotel Hotel

Novotel Brugge Centrum Hotel

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4.0/5 2,833 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Public indoor parking (Paying)
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air Conditioning
  • Languages spoken at the hotel
    • German
    • French
    • Dutch
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop

Leisure and activities

  • (April - September)
  • Outdoor playground for children
  • Other sports activities
    • Jogging track (Nearby)
    • Table tennis

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks

Business services

  • 6 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

  • 126 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 36 family rooms
  • 10 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Crib on request
    • Opening windows
    • WiFi in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 7,044 reviews

Our guest reviews for Novotel Brugge Centrum

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 2,833 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
D. H. Friends - 15/02/2018
« average expectation met »

In the most part the stay was good. However the fabric of the hotel and facilities are looking tired. The restaurant and bar area could be so much better and at present looks uninviting. The rooms were ok, but again patched carpet and generally tiredness depressing. Pillows were concrete. Please note all staff were excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister H., We very much appreciate your comments regarding your stay at the Novotel Brugge Centrum. Thank you for giving us such an honest review. We will make sure our team reads your comment. It is always nice to hear our staff were able to give that little extra to your stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Freek Claeys Front Office Patrick Maes General Manager Novotel Brugge Centrum

AccorHotels certified review
Edd N. Couples - 15/02/2018
« Rooms a bit dated but staff amazing »

Overall the hotel was lovely, the staff where very helpful. My issues were that the rooms were a bit dated, room service menu was a bit limited. The major issues were the shower almost key burning us as he went from warm to red hot and there was too much plastic used unnecessarily. Once use plastic cups in the room, wrapped with plastic, disposable coffee cups and then at breakfast if you want soya milk you had to use a kids mini soya drink with a straw.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Edd, We very much appreciate your comments regarding your stay at the Novotel Brugge Centrum. It is always a pleasure to receive positive feedback. We are happy to hear we are a lovely place to stay. We will make sure our team reads your review so we can make some changes to the minors you pointed out. I can imagine not every adult likes to drink soja milk with a straw. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Freek Claeys Front Office Patrick Maes General Manager Novotel Brugge Centrum

AccorHotels certified review
Joao V. M. Couples - 15/02/2018
« Great Home in Brugge! »

We loved, the staff are outstanding and always willing to help. Rooms were big and confortable. The location of the hotel is awesome, 10m walking to the major plaza! Thank you

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister M., We very much appreciate your comments regarding your stay at the Novotel Brugge Centrum. It is always a pleasure to receive positive feedback. Thank you for the great review on our hotel. We are happy we as a team could give that little extra to your time in Bruges. We hope we can do that again in the future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Freek Claeys Front Office Patrick Maes General Manager Novotel Brugge Centrum

AccorHotels certified review
Audrey H. Families - 14/02/2018
« Celebrating my husbands 65th Birthday »

Good location within walking distance from rail station and all attractions. Buffet breakfast had good choice of hot and cold food. Rooms were large with a shower which I think is much better than a bath. Nice gesture of birthday card and some chocolates for my husband.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Miss Audrey, We very much appreciate your comments regarding your stay at the Novotel Brugge Centrum. It is always a pleasure to receive positive feedback. We are very happy to hear our 'special' attention was well received. We are very happy we were able to give you a great feeling about our hotel! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Freek Claeys Front Office Patrick Maes General Manager Novotel Brugge Centrum

AccorHotels certified review
Kate H. Families - 14/02/2018
« A very pleasant stay »

It was a pleasing stay, the staff were helpful, but the breakfast was a little slower than most Novotels for refilling when baskets ran low. The bar and reception staff were very friendly. The housekeeping staff were not only friendly they were also vigilant, checking that my son was actually the correct person for the room when he came and took something out whilst cleaning was being carried out.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Miss Kate, We very much appreciate your comments regarding your stay at the Novotel Brugge Centrum. It is always a pleasure to receive positive feedback. We are happy to hear you enjoyed your stay in our hotel. As a team we do our very best to make every guest feel welcome in our hotel. I apologize for the reaction our housekeeping team had against your son, i'm sure it was a little misunderstanding. I hope this won't stop you from choosing for our hotel again. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Freek Claeys Front Office Patrick Maes General Manager Novotel Brugge Centrum

AccorHotels certified review
Marcus W. Couples - 13/02/2018
« very accomodating »

the rooms were slightly dated but very adequate for what we required , the bed was comfortable and the shower was nice. the staff were very helpful and accommodated our every request. ideally located within walking distance of all attractions and the old market square.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Marcus, We very much appreciate your comments regarding your stay at the Novotel Brugge Centrum. It is always a pleasure to receive positive feedback. We are very happy to hear you enjoyed your stay in our hotel. As a team, receiving a review like this, keeps us going every day to give the same service for every guest. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Freek Claeys Front Office Patrick Maes General Manager Novotel Brugge Centrum

AccorHotels certified review
Kim Couples - 12/02/2018

Lovely hotel , clean, comfortable bed, helpful and friendly staff. Great location,close to centre.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Miss Kim, We very much appreciate your comments regarding your stay at the Novotel Brugge Centrum. It is always a pleasure receiving a lovely review like this! We are very happy to hear you enjoyed your stay in our hotel and its location. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Freek Claeys Front Office Patrick Maes General Manager Novotel Brugge Centrum

AccorHotels certified review
Eddy Couples - 12/02/2018
« Akkoord Accor »

To the point Excellente verhouding prijs-kwaliteit

Our hotel has responded to the review
Our hotel has responded to the review

Beste Eddy Hartelijk dank voor het neerpennen van een review omtrent uw recent verblijf bij ons. Wij zijn blij te lezen dat u de prijs-kwaliteit verhouding wist te appreciëren. Nogmaals bedankt voor het delen van uw ervaringen en wij hopen dat uw volgende bezoek even prettig zal verlopen als het vorige. Met vriendelijke groeten, Louise Deforche Shift Leader Patrick Maes General Manager Novotel Brugge Centrum

AccorHotels certified review
Mr P. Couples - 12/02/2018
« Good night's sleep »

Very pleasant, quiet and comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. P., We very much appreciate your comments regarding your stay at the Novotel Brugge Centrum. It is a pleasure to read you had a pleasant and comfortable stay at our hotel. We are looking forward to welcome you again in the future. Sincerely, Louise Deforche Shift Leader Patrick Maes General Manager Novotel Brugge Centrum

AccorHotels certified review
Borja S. Couples - 11/02/2018
« Hotel steps away from the center of Brugges »

Very handy location as it was really easy to get into the town center. Quiet hotel with paying public park right “next door”. Motorbikes can park for free in feont of the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister S., We very much appreciate your comments regarding your stay at the Novotel Brugge Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. We are happy to see you enjoyed your stay in our quiet city! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Freek Claeys Front Office Patrick Maes General Manager Novotel Brugge Centrum

AccorHotels certified review
Fabienne J. Families - 10/02/2018
« Enjoyable stay. »

Location was excellent, hotel was very clean. The hotel staff, from reception, catering and chambermaids were friendly and helpfull. The extended breakfast at weekends till 11am was a luxury x

Our hotel has responded to the review
Our hotel has responded to the review

Dear Miss J., We very much appreciate your comments regarding your stay at the Novotel Brugge Centrum. It is always a pleasure to receive positive feedback. We are very happy to see you enjoyed your stay in our hotel and its location! I think breakfast until 11 should be a right in weekends, there is nothing more important then those few extra hours on saturday and sunday! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Freek Claeys Front Office Patrick Maes General Manager Novotel Brugge Centrum

AccorHotels certified review
Tero M. Business - 09/02/2018
« Nice hotel and good service »

I like it. Nice and tidy hotel in nice location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Tero, We very much appreciate your comments regarding your stay at the Novotel Brugge Centrum. It is always a pleasure to receive positive feedback. We are happy to hear you enjoyed the service we provide in the hotel. Our location is indeed fantastic, quiet but not to far from the center. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Freek Claeys Front Office Patrick Maes General Manager Novotel Brugge Centrum

AccorHotels certified review
Kristina Business - 08/02/2018
« Everything was great. »

It would be nice to have a bottle of water every day at room, when staying close to 10 days. :) All the rest was great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Miss Kristina, We very much appreciate your comments regarding your stay at the Novotel Brugge Centrum. It is always a pleasure to receive positive feedback. We are very happy to see you enjoyed your 'short' time here in our hotel. I will share you comment about the bottle with our team, so maybe next time you come and visit us, there is more then one bottle per stay ;) Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Freek Claeys Front Office Patrick Maes General Manager Novotel Brugge Centrum

AccorHotels certified review
Anonymous Families - 08/02/2018
« Great location when travelling by car »

Very good location, restaurants and Carrefour express very near to hotel. Cheap public carpark underneath hotel. Familyrooms have a good size. Breakfast buffet is very nice with good variety. A bit pricy, but kids are free. Very good Wifi in room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anonymous We very much appreciate your comments regarding your stay at the Novotel Brugge Centrum. We are happy to read you appreciated our central location in the city and our extensive breakfast. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Louise Deforche Shift Leader Patrick Maes General Manager Novotel Brugge Centrum

AccorHotels certified review
Pilar A. F. Families - 08/02/2018
« Excellent service, delightful staff »

Our stay in Novotel Brugge Centrum was perfect!! Comfortable and good size f. room thanks to Ms. Philine Cloe. Gently and friendly reception, bar and breakfast staff, willing to help at all times. I highly recommend it! Thanks for everything. Pilar and f..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pilar and family It is a pleasure to read that you had a perfect stay in Brugge. It is always a pleasure to receive positive feedback. I will share your comments with our helpful team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Louise Deforche Shift Leader Patrick Maes General Manager Novotel Brugge Centrum

AccorHotels certified review
Robin S. Couples - 07/02/2018
« very comfortable hotel with super friendly staff, a dream getaway »

From check in to check out the staff were fantastic and always friendly. the room was very clean and the bed very comfortable which allowed us to catch up on some much needed sleep. a great weekend getaway and one we will repeat often !

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robin Thank you for writing down these lovely comments about your recent stay at Novotel Brugge Centrum. I am happy to read you enjoyed a good night sleep in our comfortable beds. I will share your comments about our friendly team with my colleagues. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Louise Deforche Shift Leader Patrick Maes General Manager Novotel Brugge Centrum

AccorHotels certified review
R. Business - 06/02/2018

Nice stay excepted the fact that no restaurant is available. there were some small dishes available but some were sold out. Had to go to IBIS restaurant to get a salad. This is really a negative point

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Roth, We very much appreciate your comments regarding your stay at the Novotel Brugge Centrum. It is always a pleasure to receive positive feedback. We are very happy to hear you had a nice stay in our hotel. We want to apologize for the restaurant issues you had during your stay. Since it is low season in Bruges, the restaurant closes from Sunday to thursday. We hope this small negative point doesn't stop you from choosing for our hotel again. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Freek Claeys Front Office Patrick Maes General Manager Novotel Brugge Centrum

AccorHotels certified review
Warren L. Solo - 06/02/2018
« Always Enjoyable »

As fun as it is every time I stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Lucas, We very much appreciate your comments regarding your stay at the Novotel Brugge Centrum. We are very happy to see we can keep up the same level of service every time you come and visit us! Thank you for the great scores you gave our hotel! Thank you again for sharing your experience, and we hope we can give you the same feeling in April. Sincerely, Freek Claeys Front Office Patrick Maes General Manager Novotel Brugge Centrum

AccorHotels certified review
Anonymous Couples - 06/02/2018
« Very clean hotel. »

The staff was super friendly and helpful. Will definitely stay here again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. We very much appreciate your comments regarding your stay at the Novotel Brugge Centrum. It is always a pleasure to receive positive feedback. Thank you for the great review on our hotel! I will share your very positive comment about our staff with our team, so that they can keep up the high level of service they provide! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Freek Claeys Front Office Patrick Maes General Manager Novotel Brugge Centrum

AccorHotels certified review
Marie Couples - 05/02/2018
« Great location »

Ideally situated and excellent value for money Good breakfast Comfortable room and great night sleep

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marie Thank you for staying at our hotel and for sharing your experience. It is a pleasure to read you had a good night sleep and enjoyed the breakfast in the morning. I will forward your idea for extra gluten free options to our restaurant manager. We are looking forward to welcome you again in the close future. Warm regards, Louise Deforche Shift Leader Patrick Maes General Manager Novotel Brugge Centrum

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