Hotel - Novotel Brugge Centrum
Novotel Hotel Novotel Hotel

Novotel Brugge Centrum Hotel

4.0/5 3,078 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public indoor parking (Paying)
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • pets allowed
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • French
    • Dutch
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop

Leisure and activities

  • (April - September)
  • Outdoor playground for children
  • Table tennis

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
  • Snack & beverage machine

Business services

  • 6 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
See all services

Our rooms

Spacious, contemporary in design, and adaptable describe the rooms at Novotel Brugge Centrum. The hotel room is truly a place for living and perfect for all your needs. All the rooms offer a welcoming and modern atmosphere.The rooms are equipped with air conditioning, telephone, safe, TV, minibar and free WIFI.

  • 126 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 40 family rooms
  • 10 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • High speed transmission line
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 8,889 reviews

Our guest reviews for Novotel Brugge Centrum

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 3,078 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Faith Families - 04/12/2018 AccorHotels certified review
« Great hotel, excellent location »

Hotel was fantastic - very central, friendly staff, clean rooms, comfy beds, good parking. I would 100% stay here again.

Darren T. Couples - 04/12/2018 AccorHotels certified review
« Cracking place to stay »

We came up to Brugge for the Christmas market. Beautiful town and a great hotel to stay at. Pretty much in the centre of town, just a ten min walk to the market. Cheap parking next door. Wonderful bar and the food was good too. Rooms large and clean, beds very comfortable.

Ross P. Couples - 03/12/2018 AccorHotels certified review
« Poor room standard for wrong guest »

Room was for disabled guests. Dated. Wife couldn’t reach the floor from the toilet (5’1”)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. P., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. I am sorry to read that the adapted room was not suitable for you. If guests have any preferences, we are happy to take this into account. The rooms are randomly distributed, because or disabled rooms have the same comfort/amenities in the room. We hope to gain back your trust and in the future we will take your comments into account. Sincerely, Louise Deforche Shift Leader Patrick Maes General Manager Novotel Brugge Centrum

Jacky S. Friends - 03/12/2018 AccorHotels certified review
« Weekend away »

Great hotel very central and great staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Jacky, We very much appreciate your comments regarding your stay at the Novotel Brugge Centrum. Thank you for the great comments on our hotel! As a team it is always a pleasure to hear we were great! I will share your comments with them. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Freek Claeys Front Office Patrick Maes General Manager Novotel Brugge Centrum

James N. Couples - 03/12/2018 AccorHotels certified review
« Mr »

A good hotel in a good location. It was quiet yet central and with friendly staff.

Alison M. Couples - 03/12/2018 AccorHotels certified review
« Another excellent stay »

We travel to Brugge each year in November and always stay at the Novotel. The location is ideal with car parking next door, the staff are always very helpful and the rooms clean and comfortable. This year we had room 319 which is great for a longer stay (5 nights) as there is small sitting area in addition to the normal facilities. During our stay we logged a small problem with the toilet flush - this was resolved immediately.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Alison, We very much appreciate your comments regarding your stay at the Novotel Brugge Centrum. Thank you for the great review! We are very happy to hear we can keep up the high level of service we provide from year to year. We will make sure, next year, we block room 319 for you. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Freek Claeys Front Office Patrick Maes General Manager Novotel Brugge Centrum

Martin Families - 02/12/2018 AccorHotels certified review
« Great stay »

The hotel was great for our stay. Situated close to most attractions and in easy walking distance from the train station. The staff and cleanliness of the hotel was fantastic would stay again when visiting the city.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Martin We very much appreciate your comments regarding your stay at the Novotel Brugge Centrum. It is a pleasure to read that you had a great stay with us, and we hope your next visit will be as pleasant as the previous one. Sincerely, Louise Deforche Shift Leader Patrick Maes General Manager Novotel Brugge Centrum

Bct Families - 02/12/2018 AccorHotels certified review
« perfectly satisfactory »

the hotel was as expected, staff very pleasant, hotel convenient to town centre

Our hotel has responded to the review
Our hotel has responded to the review

Dear BCT Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Louise Deforche Shift Leader Patrick Maes General Manager Novotel Brugge Centrum

Dennis Couples - 02/12/2018 AccorHotels certified review
« Good value and centrally located »

Enjoyed the stay staff very helpful and friendly

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Dennis, We very much appreciate your comments regarding your stay at the Novotel Brugge Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. We are very happy to read you enjoyed your stay in our hotel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Freek Claeys Front Office Patrick Maes General Manager Novotel Brugge Centrum

Gordon C. Couples - 02/12/2018 AccorHotels certified review
« Room was very tired »

Not impressed with paper cups for hot drinks, plastic tumblers, bathroom needing updating and a new shower that doesn’t leak would be good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., We very much appreciate your comments regarding your stay at the Novotel Brugge Centrum. It is always a pleasure to receive positive feedback and I hope the paper cups and plastic tumblers has not negatively affected your stay. We hope to be able to welcoming you again in the future. Sincerely, Louise Deforche Shift Leader Patrick Maes General Manager Novotel Brugge Centrum

Lisa Friends - 02/12/2018 AccorHotels certified review
« Great location, friendly staff »

Stayed over a weekend, visiting the Christmas market, great location, 10 minute walk to the market. Room was clean, sofa bed not so comfortable. Very friendly staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lisa Thank you for taking the time to inform us and other travelers about your recent stay at Novotel Brugge Centrum. It is a pleasure to read you enjoyed your stay during the weekend and we hope your next visit will be as pleasant as the previous one. Sincerely, Louise Deforche Shift Leader Patrick Maes General Manager Novotel Brugge Centrum

Dr C. Families - 01/12/2018 AccorHotels certified review
« Good - but not happy with invoice copy via email »

I was told that I would receive a copy of my invoice by email. I received an empty pdf file which obviously is not satisfactory

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. John C., We very much appreciate your comments regarding your stay at the Novotel Brugge Centrum. It is always a pleasure to receive positive feedback. We have sent a new copy of the invoice. Sincerely, Louise Deforche Shift Leader Patrick Maes General Manager Novotel Brugge Centrum

Graham B. Friends - 01/12/2018 AccorHotels certified review
« Our annual trip to Bruges always includes the friendly atmosphere of the Novotel. »

The most impressive aspect is always your staff. Friendly, professional, pro-active and always having time to say hello. The rooms are comfortable, albeit way too hot in November, and everything is kept clean and in working order. Being right in the centre of town, any excursions can always be broken by a quick trip back to the hotel for a shower, change of clothes or a nap! Great job Novotel and thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., Thank you for taking the time to share your feedback. We are overwhelmed with your kind comments about our friendly, professional, pro-active staff. We will definitely share this with the entire team, as we are sure this will serve as an encouragement for them. We hope to welcome you back to our hotel very soon! Sincerely, Louise Deforche Shift Leader Patrick Maes General Manager Novotel Brugge Centrum

Na Business - 01/12/2018 AccorHotels certified review

Excellent staff service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. NA, We very much appreciate your comments regarding your stay at the Novotel Brugge Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Freek Claeys Front Office Patrick Maes General Manager Novotel Brugge Centrum

Robin S. Couples - 30/11/2018 AccorHotels certified review
« Brilliant hotel to experience the christmas market »

staff always friendly and the facilities just what you need to spoil yourself, fantastic stay and will be back again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., Thank you for the great review of our hotel! We are happy to read that you chose our hotel to experience the christmas market and that you appreciated our friendly staff + facilities. We hope to see you again very soon. Sincerely, Louise Deforche Shift Leader Patrick Maes General Manager Novotel Brugge Centrum

Samantha Families - 30/11/2018 AccorHotels certified review
« Excellent »

Fantastic welcome from all staff which continued throughout the stay. Comfy spacious room. My only negative is my child didn’t receive a duvet during his stay just a blanket which wasn’t the nicest of material

Our hotel has responded to the review
Our hotel has responded to the review

Dear Samantha Thank you for this beautiful review about your stay at Novotel Brugge Centrum. We are happy to read you felt welcome and had an excellent stay. I am sorry that you prefer a duvet, rather than a blanket on the sofa bed, but we will take this in account. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Louise Deforche Shift Leader Patrick Maes General Manager Novotel Brugge Centrum

Jc U. Business - 30/11/2018 AccorHotels certified review
« great time »

very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear JC Thank you for writing down your thoughts about your recent stay at Novotel Brugge Centrum. We are happy to read that you had a good time with us , and we hope your next visit will be as pleasant as the previous one. Sincerely, Louise Deforche Shift Leader Patrick Maes General Manager Novotel Brugge Centrum

Gordon P. Business - 29/11/2018 AccorHotels certified review
« enjoyable stay, hotel staff very friendly and courtious »

The only thing that I missed was a proper tea / coffee mug in my bedroom

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. P., We very much appreciate your comments regarding your stay at the Novotel Brugge Centrum. It is a pleasure to read you had an enjoyable stay, and we hope your next visit will be as pleasant as the previous one. Sincerely, Louise Deforche Shift Leader Patrick Maes General Manager Novotel Brugge Centrum

Karisma Couples - 29/11/2018 AccorHotels certified review
« Great Hotel, friendly staff »

The Hotel was nice and clean with all the facilities you would expect from a Novotel. Great location between the market square and the train station so everything was within walking distance. Only issue would be the air-con/heater, We was unable to get cool air blowing out and the air that was comming out dried the air and made us wake up with dry scratchy throats. Other than that it was a very pleasant stay with friendly staff on hand to assist with anything and make suggestions of restaurants and things to do

Our hotel has responded to the review
Our hotel has responded to the review

Dear Karisma, Thank you for taking the time to share your feedback. We are happy to read that your stay was as expected, but we are sorry that the A/C did not work properly. We hope to welcome you back to our hotel very soon! Sincerely, Louise Deforche Shift Leader Patrick Maes General Manager Novotel Brugge Centrum

Peter D. Friends - 28/11/2018 AccorHotels certified review
« Very nice, good quality hotel close to the centre of bruges with very attentive staff »

Excellent, the breakfast was better than expected in a very well appointed hotel. Good bar and tidy rooms, staff very helpful, friendly and polite. No complaints at all.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. D., Thank you for this positive review about your recent stay at Novotel Brugge Centrum. We are happy to read that your stay was from beginning till end excellent. We are looking forward to welcome you again. Sincerely, Louise Deforche Shift Leader Patrick Maes General Manager Novotel Brugge Centrum

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