Hotel - Mercure Hotel Amsterdam Centre Canal District
Mercure Hotel Mercure Hotel

Mercure Hotel Amsterdam Centre Canal District

4.0/5 762 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Private outdoor parking
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Dutch
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Beach and water sports
    • Pedal boat (Paying)
    • Rowing (Nearby)
  • Jogging track

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
  • Snack & beverage machine

Business services

  • Copy/print service available
See all services

Payments can only be done by credit or debit card (debit card only at check-in). We do not allow cash payments.

Hotel location

Our rooms

Choose the room that meets your requirements from the room categories on offer. Select from our range of comfortable Standard rooms with a view out over the traditional Amsterdam houses.

  • 93 rooms
  • 100% non-smoking hotel
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Direct dial telephone
    • Baby bed
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating 4,288 reviews

Our guest reviews for Mercure Hotel Amsterdam Centre Canal District

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 762 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Kerry S. Families - 17/09/2018 AccorHotels certified review
« Good location, friendly and helpful staff »

Extremely satisfied with location, size of room and helpful staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. S., We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam Centre Canal District. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francis A. Windt, General Manager Mercure Amsterdam Centre Canal District

Maciej Business - 14/09/2018 AccorHotels certified review
« excellent service, as always :) »

I've been staying in this hotel many times and each time I feel treated as a special guest.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Maciej, We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam Centre Canal District. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francis A. Windt, General Manager Mercure Amsterdam Centre Canal District

A. J. D. Friends - 12/09/2018 AccorHotels certified review

No elevator to the check-in desk.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. D., We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam Centre Canal District. Our sincere apologies for the inconvenience regarding the spit level entrance. In case of any renovations we are definitely going to take this into account I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francis A.Windt, General Manager Mercure Amsterdam Centre Canal District

Pat B. Couples - 12/09/2018 AccorHotels certified review
« A comfortable place to call home while away. »

Very comfortable room, not cramped or tiny. Mattress was comfortable, room fairly quiet.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Pat, We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam Centre Canal District. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francis A.Windt, General Manager Mercure Amsterdam Centre Canal District

Anita M. Families - 12/09/2018 AccorHotels certified review
« WOW factor hotel »

We were extremely happy and satisfied with our visit at the Mercure Hotel. From excellent customer service by the staff to the quality of the room and hotel, our expectations were exceeded. Excellent location near several restaurants, museums and transportation this hotel is the perfect selection for any business travel as well as family vacation getaway. Special thanks to both Pamela and Annika who provided exceptional customer service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anita We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam Centre Canal District. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francis A.Windt, General Manager Mercure Amsterdam Centre Canal District

Mr A. B. Friends - 12/09/2018 AccorHotels certified review
« Great location , great breakfast, great value »

Excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam Centre Canal District. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francis A.Windt, General Manager Mercure Amsterdam Centre Canal District

Catherine A. P. Couples - 12/09/2018 AccorHotels certified review
« Very pleasant stay indeed »

Great location, very attentive service. Thank you very much for the special attention following the celebration of our wedding anniversary. We will be back for sure and have already recommended the hotel to colleagues and friends.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Catherine and P., We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam Centre Canal District. It was a pleasure to celebrate this special occasion together. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francis A.Windt, General Manager Mercure Amsterdam Centre Canal District

Nathalie Families - 12/09/2018 AccorHotels certified review
« It is a cozy hotel with a very good location. »

It is a cozy hotel with a very good location. All the staff were very helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nathalie, We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam Centre Canal District. It is always a pleasure to receive positive feedback. Our sincere apologies that we don't have a porter to assist with the luggage. I do understand that it was really inconvenient to carry the luggage up the stairs at the entrance. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francis A.Windt, General Manager Mercure Amsterdam Centre Canal District

Guy G. Couples - 12/09/2018 AccorHotels certified review
« Not 4 star »

The room was very small and crowded. Very old and not renovated like in the website photos.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. G., Thank you for taking the time to tell us about your experience at the Mercure Hotel Amsterdam Centre Canal District. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Francis A.Windt, General Manager Mercure Amsterdam Centre Canal District

Gabrielle C. Solo - 11/09/2018 AccorHotels certified review
« AMAZING CUSTOMER SERVICE FROM RECEPTION TEAM »

It was a lovely hotel with a decent food selection. What won me was the amazing customer service the reception team provided. Aside from guiding you through Amsterdam sightseeing, they helped me retrieve a ticket for a canal boat tour I had lost. It was totally not expected but they went out of their way to help me out. I really appreciated it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. C., We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam Centre Canal District. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francis A. Windt, General Manager Mercure Amsterdam Centre Canal District

Anonymous Families - 11/09/2018 AccorHotels certified review
« Good breakfast as the only positiv aspect »

The hotel is central and the breakfast is good. Other than that, the experience was not the best. Rooms were not ready at 4 pm, we had rooms of the highest category without air conditioning and windows that would not open, although we were together has two rooms on different building, there was no elevator starting at street level or luggage assistance.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. T., Thank you for taking the time to tell us about your experience at the Mercure Hotel Amsterdam Centre Canal District. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Francis A. Windt, General Manager Mercure Amsterdam Centre Canal District

Mark Friends - 10/09/2018 AccorHotels certified review
« Nice hotel in a very nice area »

Nice and clean hotel with friendly staff. The location of the hotel was good and the room was very nice. No complaints. I would stay there again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mark, We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam Centre Canal District. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francis A. Windt, General Manager Mercure Amsterdam centre canal district

G T. Friends - 10/09/2018 AccorHotels certified review
« The hotel was clean and comfortable »

We only spent 2 nights in the hotel. The room we had was clean and comfortable and the staff were friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. T., We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam Centre Canal District. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francis A. Windt, General Manager Mercure Amsterdam centre canal district

Keesha Friends - 10/09/2018 AccorHotels certified review
« awesome rooms, great location. »

very helpful, clean and friendly. we didn't have the breakfast there but it did look amazing. Having the option to rent bikes, or in our case have bike rental included in our room was fantastic.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Keesha, We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam Centre Canal District. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francis A. Windt, General Manager Mercure Amsterdam centre canal district

Anonymous Business - 10/09/2018 AccorHotels certified review
« Good hotel in a quiet location, but rooms need a bit of TLC »

The hotel was well positioned and clean and tidy within. Nice little bar serving a range of drinks. Rooms could do with a bit of maintenance though.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam Centre Canal District. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francis A. Windt, General Manager Mercure Amsterdam Centre Canal District

Sue N. Couples - 09/09/2018 AccorHotels certified review
« Would have been perfect if the room we were given was lager as we were staying 4 nights the room was a bit small »

Reception to check out staff were great any questions we had were delt with professionaly

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Sue, We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam Centre Canal District. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francis A. Windt, General Manager Mercure Amsterdam Centre Canal District

Gav Couples - 08/09/2018 AccorHotels certified review
« Midweek break »

Good location for the city centre and the many attractions, staff helpful in booking whatever you may need, comfortable room, excellent breakfast to set you up for the day

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Gav, We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam Centre Canal District. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francis A. Windt, General Manager Mercure Amsterdam centre canal district

Stephen Couples - 08/09/2018 AccorHotels certified review
« Noisey doors »

The seemingly constant banging of shutting doors reverberating along our ground floor room corridor made for a poor sleep quality experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Stephen, Thank you for taking the time to tell us about your experience at the Mercure Hotel Amsterdam Centre Canal District. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Francis A. Windt, General Manager Mercure Amsterdam centre canal district

Anonymous Families - 08/09/2018 AccorHotels certified review
« Comfortable and relaxed »

Hotel was bright clean in a quiet location a short walk from metro/tram. Staff were courteous and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam Centre Canal District. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francis A. Windt, General Manager Mercure Amsterdam centre canal district

Anonymous Solo - 07/09/2018 AccorHotels certified review
« good »

good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anonymous, Thank you for taking the time to tell us about your experience at the Mercure Hotel Amsterdam Centre Canal District. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Francis A. Windt, General Manager Mercure Amsterdam centre canal district

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