Hotel - Mercure Hotel Amsterdam Centre Canal District
Mercure Hotel Mercure Hotel

Mercure Hotel Amsterdam Centre Canal District

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4.0/5 677 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi in your room
  • Private outdoor parking
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Dutch
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Boat excursions
  • Other sports activities
    • Bike rack facilities
    • Squash court (Nearby)

Catering

  • Breakfast
  • 1 bar(s)

Business services

  • Copy/print service available
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Payments can only be done by credit or debit card (debit card only at check-in). We do not allow cash payments.

Hotel location

Our rooms

Choose the room that meets your requirements from the room categories on offer. Select from our range of comfortable Standard rooms with a view out over the traditional Amsterdam houses.

  • 93 rooms
  • 100% non-smoking hotel
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • High speed transmission line
    • Minibar
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

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4.3/5 AccorHotels Rating Based on 3,740 reviews

Our guest reviews for Mercure Hotel Amsterdam Centre Canal District

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 677 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
L. Friends - 17/04/2018
« Disappointed in room »

Hotel seemed nice enough. The room we were eventually given was tiny for 3 people with one small window. Was very warm and the initial booking they had clearly made a mistake and forgot to assign us two rooms.

Our hotel has responded to the review
Our hotel has responded to the review

Dear L., Thank you for taking the time to tell us about your experience at the Mercure Hotel Amsterdam Centre Canal District. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Francis A. Windt, General Manager Mercure Amsterdam Centre Canal District

AccorHotels certified review
Ngo T. S. Couples - 16/04/2018
« Good hotel to spend your time with.. »

I stayed in Mercure for my holidays in Amsterdam. It’s really great hotel. Friendly staffs , good location, rooms cleaned, great services, good breakfast...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. S., We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam Centre Canal District. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francis A. Windt, General Manager Mercure Amsterdam Centre Canal District

AccorHotels certified review
D. A. M. Couples - 15/04/2018
« Excellent »

It was my third stay at this hotel Mercure in Amsterdam as I find the location very good as well as the services of hotel. Only objection this time I find very expensive 100 euros the parking fee for 2 nights. Especially for a silver member holder it should be free of charge or at least we should have a discount price.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs.Anne M., We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam Centre Canal District. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francis A. Windt, General Manager Mercure Amsterdam Centre Canal District

AccorHotels certified review
Dee Couples - 15/04/2018
« Comfortable and well positioned for access to the main sights but difficult to control room heating. »

We enjoyed being so handy for all the main sights in Amsterdam. The room and public spaces were comfortable but a bit too warm and we could not find a way of lowering the heat as a pipe running below the window gave out heat most of the time with no temperature control on it. Staff were friendly and helpful. Breakfast taken on the last morning was way overpriced. Also irritated that having booked and paid for the hotel my express checkout email was addressed to "Mr" - its the 21st century!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. B., We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam Centre Canal District. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francis A. Windt, General Manager Mercure Amsterdam Centre Canal District

AccorHotels certified review
Magda Business - 15/04/2018
« Overall: good. Nice but tiny room, great breakfast but no choice for in room evening meal (only bad pizza) »

Nice, stylish, clean room, unfortunately really tiny. I also missed some small conveniences in the room: iron, slippers etc. Great tasty breakfast, but when I wanted to order room service in the evening, in the menu there was only pizza to choose from and it was very fatty and quite bad.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Magda, Thank you for taking the time to tell us about your experience at the Mercure Hotel Amsterdam Centre Canal District. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Francis A. Windt, General Manager Mercure Amsterdam Centre Canal District

AccorHotels certified review
J. Families - 15/04/2018
« Good hotel near what we wanted »

Overall good experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. J, We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam Centre Canal District. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francis A. Windt, General Manager Mercure Amsterdam Centre Canal District

AccorHotels certified review
Stephanie Friends - 15/04/2018
« Good location and friendly and helpfull staff. »

We felt really welcomed and supported/treated well by all the staff. Location of the small hotel is also very convinient so good for walks along the canals. Rich breakfast and big rooms. Overall good experience and if we ever come back to Amsterdam, we would for sure check availability of Mercure hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stephanie, We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam Centre Canal District. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francis A. Windt, General Manager Mercure Amsterdam Centre Canal District

AccorHotels certified review
Anonymous Couples - 15/04/2018
« Excellent Service »

Staff exceptionally friendly and helpful. Rooms good quality and the bed comfortable. Shower worked well. Location of Hotel within walking distance of cafe's and signs, close to trams and buses.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. K., We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam Centre Canal District. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francis A. Windt, General Manager Mercure Amsterdam Centre Canal District

AccorHotels certified review
Alex D. Business - 14/04/2018
« Well located hotel, quiet street »

Front desk team were great, Location of hotel is quiet and outside the busy center, but an easy walk. Housekeeping was very accomodating and checked in with us frequently. Breakfast was reasonably priced and had good variety. Only issue we had was there was a significant carpet stain on the carpet it looked like it needs to be replaced or steamed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Danna, We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam Centre Canal District. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francis A. Windt, General Manager Mercure Amsterdam Centre Canal District

AccorHotels certified review
Nik Business - 13/04/2018
« Very dirty rooms. »

The front office staff were lovely but the room was absolutely disgusting. Hair on the sheets and a foul smell in the room/carpet. The bathroom was sticky and dirty. Walls on the righthand side of the bed had what looks like spilled wine/juice. Dust all over the window shutters... Overall for that money we paid that was a ridiculous room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Karagioros, Thank you for taking the time to tell us about your experience at the Mercure Hotel Amsterdam Centre Canal District. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Francis A. Windt, General Manager Mercure Amsterdam Centre Canal District

AccorHotels certified review
Anonymous Business - 13/04/2018
« Nice, clean hotel in central location »

It was a pleasant stay. I found the room clean and there was just about enough space. The light switch for the bathroom was by the main door which was a long way from the bathroom itself! Would also be nice to have body lotion in the bathroom. Breakfast was fine, but there could be more fresh fruit, and more hot choice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nicola, We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam Centre Canal District. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francis A. Windt, General Manager Mercure Amsterdam Centre Canal District

AccorHotels certified review
The M. W. K. Couples - 13/04/2018
« Unbelieveble »

Put guests in this room with very dirty unmaintained bathroom is not to believe

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. G., Thank you for taking the time to tell us about your experience at the Mercure Hotel Amsterdam Centre Canal District. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Francis A. Windt, General Manager Mercure Amsterdam Centre Canal District

AccorHotels certified review
M Business - 13/04/2018
« Nice relaxed hotel with very friendly staff »

I like the hotel, well-positioned and quite unique in decor and feel. The staff were great. There were a few annoyances, such as no ironing board in room, no shaver socket and inadequate desk (it was occupied by the kettle tray and was not really a suitable design for working), but the staff did their best to remedy. The breakfast room was too warm, but I guess you can't please everyone with that one.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Ireland, We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam Centre Canal District. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francis A. Windt, General Manager Mercure Amsterdam Centre Canal District

AccorHotels certified review
Angelina S. Families - 12/04/2018
« Charming clean hotel, friendly staff »

We stayed 3 nights at the Mercury Hotel Amsterdam Centre Canal District. We enjoyed this charming place a lot: very clean, everything you need is there, great location (5-10 min walking distance to Von Gogh museum, 20 min to Dam square). We had a great bonus at the room: the hotel provided us free cell phone, with all the apps, navigation maps, information about the city (restaurants, entertainments...), also we could call around the world. We recommend this hotel and look forward to come back some day.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. S., We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam Centre Canal District. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francis A. Windt, General Manager Mercure Amsterdam Centre Canal District

AccorHotels certified review
Jane A. Families - 12/04/2018

Lovely clean room. Very helpful staff. Delicious breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jane, We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam Centre Canal District. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francis A. Windt, General Manager Mercure Amsterdam Centre Canal District

AccorHotels certified review
Victor V. Couples - 12/04/2018
« A pleasant, good value hotel in a convenient location. »

This is the third time I have stayed at the Canal District Mercure. The rooms are of a good size, larger and much cheaper than at the Amsterdam hotel where I used to stay. The availability of on-site parking is a major plus.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Victor, We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam Centre Canal District. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francis A. Windt, General Manager Mercure Amsterdam Centre Canal District

TripAdvisor review
Family - 11/04/2018
« A very nice hotel in the canal district in Amsterdam »

The hotel is beautifully located, in an area quite close to a nice canal in Amsterdam. The hotel is in a very quiet area but close to the center if you want to get in touch with more lively neighborhoods. The staff are very helpful and pleasant. There are several possibilities for breakfast outside the hotel. The rooms are ok, beautifully decorated in Dutch style. There are several good restaurants next door. The hotel seems to have a deal so you get a good price to the airport if you order a taxi at the reception.

Our hotel has responded to the review
Our hotel has responded to the review

We are very pleased to read your kind words about our hotel and about our staff. We are looking forward to you next stay !

AccorHotels certified review
Clea Business - 10/04/2018
« Unprofessional staff »

Very unprofessional staff, shower was dirty - walls covered with hair and tap was sticky. Room smelled of smoke.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. G., Thank you for taking the time to tell us about your experience at the Mercure Hotel Amsterdam Centre Canal District. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Francis A. Windt, General Manager Mercure Amsterdam Centre Canal District

AccorHotels certified review
Marie-claire L. Families - 09/04/2018
« Beautiful room and very helpful, friendly staff 24/7 »

Very relaxing! If needed any help or suggestions about the hotel or sights to see around, staff were more the helpful!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. L., We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam Centre Canal District. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francis A. Windt, General Manager Mercure Amsterdam Centre Canal District

AccorHotels certified review
Gaynor B. Families - 08/04/2018
« Wonderful »

It was such a lovely Easter weekend ! We had a really lovely room with lovely reception staff, the hotel interior is awesome and the bfast area is amazing for all appetites and food restrictions. The staff gave a balloon and mini eggs on Easter Sunday to our little one. Wish we are still there !

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. B., We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam Centre Canal District. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francis A. Windt, General Manager Mercure Amsterdam Centre Canal District

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