Mercure Hotel Amsterdam Centre Canal District 4 stars

TripAdvisor rating 4.0/5 888 reviews
Mercure Hotel Amsterdam Centre Canal District
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+ 17 Services
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Room 1

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Hotel extras

  • Quiet street in the heart of the city centre

  • Small private car park (paying)

  • Easy access to Museum Quarter

  • Authentic neighbourhood

  • Free WIFI throughout the hotel

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private outdoor parking
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
Catering
  • Breakfast
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Leisure and activities
  • Beach and water sports
  • Jogging track
Business services
  • 1 meeting room(s)
  • Copy/print service available
Information message

Payments can only be done by credit or debit card (debit card only at check-in). We do not allow cash payments.

Hotel location

Mercure Hotel Amsterdam Centre Canal District

Noorderstraat 46
1017 TV
amsterdam
netherlands

Check-in from 14h00

Check out up to 12h00

  • Metro 52 :  

  • By plane

    AMSTERDAM SCHIPHOL At 15km / 9.32 miles

  • By plane

    LELYSTAD At 56km / 34.8 miles

  • By plane

    ROTTERDAM ZESTIENHOVEN At 68km / 42.26 miles

  • By plane

    ROTTERDAM ZESTIENHOVEN At 68km / 42.26 miles

  • By boat

    AMSTERDAM CENTRAL STATION At 2.2km / 1.37 miles

  • By helicopter

    SCHIPHOL HELIPAD At 15.8km / 9.82 miles

  • By car

    A10 RING EXIT S109 RAI At 6km / 3.75 miles

  • By car

    A10-E22 RINGEXIT S106 OSDORP At 6.5km / 4.06 miles

  • By car

    A2-E35 EXIT S110 AMSTEL At 5.5km / 3.44 miles

  • By train

    AMSTEL STATION At 3.5km / 2.17 miles

  • By train

    CENTRAAL STATION At 2.2km / 1.37 miles

  • By train

    RAI STATION At 3.1km / 1.93 miles

  • By train

    WTC ZUID STATION At 3.3km / 2.05 miles

GPS :52.360944, 4.893435

Our accommodations

Choose the room that meets your requirements from the room categories on offer. Select from our range of comfortable Classic rooms with a view out over the traditional Amsterdam houses.

Classic Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 12
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Classic Room with 2 single beds

  • Max. number of persons: 2
  • Area: From 11
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk

Classic Room with 1 single bed

  • Max. number of persons: 1
  • Area: From 10
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk

Privilege Room, 1 double bed

  • Max. number of persons: 2
  • Area: From 17
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Nespresso machine(...)

Privilege Room, twin beds

  • Max. number of persons: 2
  • Area: From 18
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Nespresso machine(...)

Classic Room with 3 single beds

  • Max. number of persons: 3
  • Area: From 17
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk

MyRoom by Ed: Learn to bike like a local.

  • Max. number of persons: 3
  • Area: From 20
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk

Our restaurants and bars

BOUTIQUE BAR

Photo non contractuelle / Strictly non binding

Bring your day to a perfect end with a drink in one of the relaxing armchairs in the bar. The barman will mix you the cocktail of the day every day from 5 pm.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 25

  • Maximum capacity: 12 people

Find out more

Our guest reviews for
Mercure Hotel Amsterdam Centre Canal District

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

5,332 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

888 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Great service, friendly helpful staff.

Customer review rating 4.3/5

Kay Friends - 13/08/2019 AccorHotels review

Our first time in Europe, our first stop.. We loved it! The people are so friendly & helpful. Anything we asked for was not a problem to deliver. Very happy!

Dear Mrs. Kay, We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam Centre Canal District. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anna van Geelen, Guest Relations Mercure Amsterdam Centre Canal District
Customer review rating 4.3/5

Jorge B. Families - 13/08/2019 AccorHotels review

Nice room, good location, good breakfast Noise in the corridors during the night

Dear Mr. b., Thank you for taking the time to tell us about your experience at the Mercure Hotel Amsterdam Centre Canal District. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Anna van Geelen, Guest Relations Mercure Amsterdam Centre Canal District

A four-star hotel with poor service and facilities.

Customer review rating 4.3/5

L. W. C. Families - 13/08/2019 AccorHotels review

I hope to have a pleasant stay in Amsterdam, so I chose to stay in mercure. However, I didn’t receive the expected services. For examples, 1. I did not received any privileges that a silver member should have, though I know a silver status is nothing indeed. (There is only one staff at the reception, so all members or non-members should line up together as one queue. I got my welcoming drinks voucher only when I asked if there was bottle water provided) 2. The worst service I received was: the air-conditioners in my rooms are not functioning. I understanding that in Amsterdam people seldom use AC. Yet, what I want is only circulating air. There are no other air circulating system available! Could not stay in a room for two nights without fresh air, I asked the staff for help, But the reply was something like ‘this is Holland. There are no rooms to change. You can find another hotel if you can. And good luck!’ It was such a ‘cold’ face and bad services I had ever received in accors’ hotels. So I book another hotel immediately (as a loyalty member, I booked ibis style that is close to mercure in ams instead) and I get a room that meet my expectation with even lower room rates. 3. When I check out at the reception, I heard that there was other customer that had the same problem (no air conditioning in room). I suggest it is time for hotel maintenance At mercure Amsterdam canal district. 4. When checking out, I was told that I would be charged for the first night. The staff did not think it was the hotel’s problem. Indeed, I need to spend extra time and effort to change a hotel, with my parents that are aged above 65! I do not deserved to have such experience!!! Although finally the staff agreed that my ‘instant-stay’ would like be charged. It was definitely not a pleasant stay!!! P.s. my booking probably should had included bike rental for 3 ppl, the staffs did not mention about this?!

Dear Mrs. L. Wing C., Thank you for your sharing your experience and your feedback. Our sincere apologies that you didn’t felt welcome and that your stay wasn’t what you expect from us. We are very sad to hear that you due to the experience decide to leave the hotel. Overall I see that there are many things that we can work on customer and hotel related. We are definitely going to take appropriate measures for this problem and once again we are really sorry. We hope that you overall enjoyed Amsterdam with your parents. Kind regards, Anna van Geelen, Guest Relations Mercure Amsterdam Centre Canal District

Mr Graham P.

Customer review rating 4.3/5

Graham P. Couples - 12/08/2019 AccorHotels review

Loved the location. Did not take breakfast or used the bar. The room was good except for the slight but irritating noise from the air con in Room 115. Staff really helpful.

Dear Mr. P., We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam Centre Canal District. It is always a pleasure to receive positive feedback. I will share your comments with our team. Our sincere apologies for the noise disturbance of the A/C we will forward your feedback to the right department in order to solve this. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anna van Geelen, Guest Relations Mercure Amsterdam Centre Canal District

Our mini holidays in cozy hotel.

Customer review rating 4.3/5

Anonymous Couples - 12/08/2019 AccorHotels review

Me and my boyfriend stayed in hotel for 1 night. Hotel was easy to find. Receptionist was smiling. Unfortunately I forgot check via internet so my reservation was gone. But luckily for us we had a room left. Room itself was clean, nice interior. Mini bar wasn't filled up, but reception solved all nicely. Breakfast room was clean an comfy. The food was tasy and stuff was nice. We will definitely come back. Thanx

Dear Madame, We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam Centre Canal District. It is always a pleasure to receive positive feedback. I will share your comments with our team. Our sincere apologies that your minibar wasn't filled at first, I am sorry. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anna van Geelen, Guest Relations Mercure Amsterdam Centre Canal District

Good but not the best

Customer review rating 4.3/5

Sercan O. Friends - 11/08/2019 AccorHotels review

Location is very good. It’s both central and silence. Breakfast is great, enough and delicious. Many kind of cheese, jams, olives... Personnels are kind, nice and supportive people. However rooms are small. Especially the rooms at the roof are stuffy. There should be curtains at the windows. It’s so light to sleep. Bathroom is also small. There should be shower cabin instead of curtain.

Dear Sercan, Thank you for taking the time to tell us about your experience at the Mercure Hotel Amsterdam Centre Canal District. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Francis A. Windt, General Manager Mercure Amsterdam Centre Canal District

Outside noise unbearable

Customer review rating 4.3/5

Alan M. Solo - 10/08/2019 AccorHotels review

This is the loudest hotel I’ve ever stayed at. Garbage truck at 7am, suit case on the pebble sone driveway. Every single outside noise can be heard in room. Last night I had to change room as there was guests below me (105) that were screaming for 3 hours straight. Other people in hotel were also complaining on noise from 105

Dear Mr. M., Thank you for taking the time to tell us about your experience at the Mercure Hotel Amsterdam Centre Canal District. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Francis A. Windt, General Manager Mercure Amsterdam Centre Canal District

Perfect

Customer review rating 4.3/5

Ekaterina Couples - 08/08/2019 AccorHotels review

Thank you dear colleagues for the hospitality! Wish you luck!

Dear Ekaterina, We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam Centre Canal District. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anna van Geelen, Guest Relations Mercure Amsterdam Centre Canal District

Mr

Customer review rating 4.3/5

Francis H. Business - 07/08/2019 AccorHotels review

Apart from efficient welcomes, quiet environment, and welcome variety of breakfasts, the care over 'salvaging' the cable/lead to my laptop - left behind by accident - until my return visit was much appreciated.

Dear Mr., We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam Centre Canal District. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anna van Geelen, guest relations Mercure Amsterdam Centre Canal District

Friendly Relaxed Hotel

Customer review rating 4.3/5

Mac Couples - 07/08/2019 AccorHotels review

Made to feel very welcome by ALL staff. Would stay again, no hesitation. Breakfast was very well organised and a great selection :-)

Dear Mrs. Mac, We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam Centre Canal District. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anna van Geelen, Guest relations Mercure Amsterdam Centre Canal District

Great Location

Customer review rating 4.3/5

Jo Families - 06/08/2019 AccorHotels review

Super hotel for a city break, great location in the canal district, down a quiet side street. A short walk to pick up the hop on hop off boat and lots of lovely bars and restaurants within a short walk. Staff very helpful and rooms provide everything you need.

Dear Mrs. Jo, We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam Centre Canal District. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anna van Geelen, guest relations Mercure Amsterdam Centre Canal District

Had a great time

Customer review rating 4.3/5

Edgar A. Couples - 06/08/2019 AccorHotels review

The room was unorthodox and made the experience interesting. The personnel very helpful and the location was great.

Dear Mr. A., We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam Centre Canal District. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anna van Geelen Mercure Amsterdam Centre Canal District

Good location, friendly helpful staff but room was small and in need of refurbishment

Customer review rating 4.3/5

Brigitte M. Couples - 05/08/2019 AccorHotels review

I have stayed at this hotel before. The location is excellent. The staff were very efficient, friendly and welcoming. The bed was very comfortable so I had a very restful sleep. The only concern I had was that the room was very tried and in need of a refurbishment, especially the bathroom and it was very small.

Dear Mrs. M., We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam Centre Canal District. It is always a pleasure to receive positive feedback. In case of any renovation we will definitely take your feedback into consideration. We will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anna van Geelen, guest relations Mercure Amsterdam Centre Canal District

Convenient location

Customer review rating 4.3/5

Maureen R. Families - 03/08/2019 AccorHotels review

Very good breakfast

Dear Mrs. R., We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam Centre Canal District. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anna van Geelen, guest relations Mercure Amsterdam Centre Canal District

A very nice stay at the hotel, clean, pleasant and comfortable

Customer review rating 4.3/5

Dana Families - 02/08/2019 AccorHotels review

Good location, nice room, helpful stuff (especially the stuff in the breakfast area who helped us with gluten free food)

Dear Mrs. Dana, We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam Centre Canal District. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anna van Geelen, guest relations Mercure Amsterdam Centre Canal District

Dutch Treat

Customer review rating 4.3/5

Ellie Couples - 02/08/2019 AccorHotels review

Excellent hotel, quiet, clean and great location, extensive breakfast selection. Complimentary cold drinks really nice touch.

Dear Mrs. Ellie, We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam Centre Canal District. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anna van Geelen, guest relations Mercure Amsterdam Centre Canal District

OK Stay for a night

Customer review rating 4.3/5

Anonymous Friends - 01/08/2019 AccorHotels review

Just about OK. the room booking did not mention that it was a basement room. I has just torn my ACL and was forced to pick bags up and down. besides on the day of check out I had called the reception and spoke to a girl called Anna who confirmed that I could check out later. she asked me by what time would I like to do that. I replied to that 1:30 and she said it would be ok and I stepped out for shopping and then she calls me to inform that I need to chk out by 12:30 I understand their could be gap in communication but 12 and 1 sound distinctly different. anyways your hotel is away from the centre so I don't think I shall repeat my stay

Dear Sir,, Thank you for taking the time to tell us about your experience at the Mercure Hotel Amsterdam Centre Canal District. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Anna van Geelen Reservations

Well placed, good breakfast, aircon sufficient for high temperatures!

Customer review rating 4.3/5

M J. N. Couples - 01/08/2019 AccorHotels review

Overall experience was good. Areas for improvement: don't know whether it was due to lack of staff but the room wasn't made up on the first couple of days until after 1600. The under sheet was well shrunk in the wash/tight and not tucked in at both ends - with the 2 of us we managed to stretch it to cover the whole mattress and avoid rucking. General comment all hotels: The duvet is tucked in so hard that the bed needs to be remade to make room for feet.

Dear Mr. N., Thank you for taking the time to tell us about your experience at the Mercure Hotel Amsterdam Centre Canal District. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We will forward your feedback to the housekeeping department. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Francis A. Windt, General Manager Mercure Amsterdam Centre Canal District

Good room and bed

Customer review rating 4.3/5

Mr. G. T. Business - 31/07/2019 AccorHotels review

The room and bed was good. Also food was good too

Geachte Mr. G.T, Wij stellen uw opmerkingen over uw verblijf in Mercure Hotel Amsterdam Centre Canal District erg op prijs. Het is altijd prettig om positieve reacties te mogen ontvangen. Uw opmerkingen zullen wij overbrengen aan ons team. Wij zijn ervan overtuigd, dat uw reactie ons personeel zal stimuleren om voortdurend te blijven streven naar een hoge kwaliteit van onze dienstverlening. Nogmaals bedankt voor het delen van uw ervaringen en wij hopen dat uw volgende bezoek even prettig zal verlopen als het vorige. Hoogachtend, Francis A. Windt, General Manager Mercure Amsterdam Centre Canal District

Great location, fantastic breakfast

Customer review rating 4.3/5

Terry Friends - 29/07/2019 AccorHotels review

Staff was helpful, rooms were small but well appointed. Stored luggage on our last day and called a cab when we needed one. There are several very good restaurants nearby, and an easy walk to museums.

Dear Mr. Terry, We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam Centre Canal District. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francis A. Windt, General Manager Mercure Amsterdam Centre Canal District
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