Hotel - Mercure Hotel Amsterdam Centre Canal District
Mercure Hotel Mercure Hotel

Mercure Hotel Amsterdam Centre Canal District

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4.0/5 574 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
  • Private outdoor parking
  • Breakfast
  • Boat excursions
  • 100% non-smoking hotel

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
  • Private outdoor parking
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Dutch
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Boat excursions
  • Other sports activities
    • Bike rack facilities
    • Squash court (Nearby)

Catering

  • Breakfast
  • 1 bar(s)

Business services

  • Copy/print service available
See all services

Payments can only be done by credit or debit card (debit card only at check-in). We do not allow cash payments.

Hotel location

Our rooms

Choose the room that meets your requirements from the room categories on offer. Select from our range of comfortable Standard rooms with a view out over the traditional Amsterdam houses.

  • 93 rooms
  • 100% non-smoking hotel
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • High speed transmission line
    • Minibar
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating Based on 3,118 reviews

Our guest reviews for Mercure Hotel Amsterdam Centre Canal District

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 574 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Jonathan Couples - 16/10/2017
« Great Location »

Arrived and had checked in online. Everything was ready for us and received a warm greeting. The hotel is in a fantastic, quiet location and would recommend it strongly. We were allocated room 324 and for the price paid (e220 pn) considered it to be tired and in need of upgrading.

AccorHotels certified review
Olivier Couples - 16/10/2017
« cool »

personnel serviable

AccorHotels certified review
Yvonne L. Couples - 16/10/2017

Very comfortable, rooms were nice and clean and very modern. The lounge was beautiful and would have loved to sit for a drink but we thought it was pretty expensive.

AccorHotels certified review
Anonymous Friends - 15/10/2017
« Very pleasant stay »

Central location excellent. We were lucky as whe got the last room available, a privilege twin room. Room well appointed but not big although a privilege room. We stayed some years ago and had a tiny tiny room which was a bit claustrophibic. Breakfast nice, fresh orange juice! The only negative I can see is that the reception is very overwhelmed. There is one table with a laptop, which looks very trendy, but can't really cope with the guests if it is busy. There were long qeues when we left and only one person at reception. But all in all would definitely book again.

AccorHotels certified review
Anonymous Families - 15/10/2017
« Nice Stay »

The staff were all very helpful, the room was nice and big and well equipped.

AccorHotels certified review
Alex Solo - 14/10/2017
« A quiet hotel but below Mercure standard »

The hotel is nice as the room was.

AccorHotels certified review
L Friends - 14/10/2017
« 2 days in Amsterdam »

Lovely stay at a pretty boutique type hotel. Tucked on a quiet street close to everything. We walked the entire city from this hotel. Service was great, had a cocktail in the bar one night. Left some money in the safe when we left and called the hotel when we remembered several hours later. The money was waiting for us at the front desk when we arrived back at the hotel. Would stay here again!

AccorHotels certified review
K. B. Couples - 12/10/2017
« Unpleasant three nights »

Did not enjoy stay. Elevator broken for first two days. I was injured so steps were hard for me. When checking in was told no room on first floor but they would contact me if room available next day. They never contacted me and then swore that they told me I had to come down and ask. When I said that is not what I was told, the woman insisted that the night person had told me that and basically called me a liar. The carpet in our room was FILTHY with stains everywhere and a sticky substance in one spot. The shower did not drain properly leaving the basin slippery from soap scum. The room was hot and never cooled down despite running air cooler at lowest temperature all the time and leaving windows open. Would not recommend or stay again.

AccorHotels certified review
Frank Friends - 12/10/2017
« Great location with a very helpful and friendly staff. »

With the exception of the prearranged taxi service to the cruise port our stay at the Mecure was great. The location in the museum area enabled us to walk to several sites and the Tram was also very convenient and reasonable . Our Jr. Suite was very comfortable and the use of the mini bar and the nespresso coffee maker was an added feature.

AccorHotels certified review
M J. T. Families - 11/10/2017

Check in process difficult, slightly above average room, excellent Bicycle package/option.

AccorHotels certified review
Hugh.n. Couples - 11/10/2017
« weekend away »

Superb! great location , excellent service , room comfortable , would certainly stay again.Only problem, lift not working , at my age getting the suitcase upstairs took a little time .

AccorHotels certified review
Subodh Couples - 10/10/2017
« Horrible »

No lift No parking Tried online checking, it did not work No explanation about why it did not work. This place is not worth.

AccorHotels certified review
Anonymous Couples - 10/10/2017
« Check-in »

On line check in was a waste of time. Still has to show passport, key wasn't ready. Not sure how it helped. Lift wasn't working. My wife had a bad knee and we were on the top floor. Not brilliant.

AccorHotels certified review
Kevin R. Couples - 10/10/2017
« Good but could be better »

we liked the the hotel and location although room was quite small and lift was out of action. You could do with more than one person on reception at busy times.

AccorHotels certified review
Anne Friends - 09/10/2017
« Mercure met our expectations. »

Hotel was in good location for walking to restaurants, museums and touring the city. Room was very nice and staff was helpful. We had a negative experience when taking a taxi to the cruise port. Hotel staff got a price for us for the taxi to cruise port using their preferred company. When we got in the taxi he took a long route to the port and said we owed him 10 euro more than the price we were quoted. We had walked the route the previous day so knew how far it was so therefore knew he went out of his way to get more money. We accused him of taking a long route to get the price up on the meter and asked him to call the hotel to confirm our story. He accused us of lying. After this point we decided to give him a few more euro and walk away. He too us to " go f***** yourself. " Moral of the story - don't trust anyone. We should have confirmed the price before we got in taxi and we should have called him up as he took the scenic route. One of the members of our party reported our experience to the mercure but have not received a response as yet.

AccorHotels certified review
Em Business - 09/10/2017
« Quite good, but expensive given the size of the room »

A pleasant stay, great help from the gentleman at reception (he helped us with booking a taxi and organized a take away breakfast for us)

AccorHotels certified review
Francisco A. M. J. B. M. Friends - 08/10/2017
« Very enjoyable stay, except for the lift, which remained non-operative over the last days of my second stay this year. »

The fact of being a client for 44 years says everything. The whole personnel very well trained and compatible with their functions. Special mention to be made to front-desk officers Pamela and Anna for their friendly and cooperative attitude. As these positions carry the responsibility for the Hotel image, I was glad to notice that those two incumbents do a great job. Congratulations.

AccorHotels certified review
Daniel B. Couples - 07/10/2017
« Very loud and disruptive »

While the hotel location was great and in clean condition. We found our stay very disruptive , there was waste pickup every morning outside our window in the street at 7.00 which woke us earlier than we would have liked. Could hear every noise being made in surrounding rooms which also disrupted sleep. On the final day of check out the cleaning staff tried to enter our room FOUR times before we had checked out. All in all a very disappointing stay. Would not recommend to friends or family

AccorHotels certified review
Ravi P. S. Solo - 07/10/2017
« Great location - Nice room »

Overall I had a wonderful experience staying at your hotel. The only problem I had was that the elevators were not working during my visit and I had a room on the 3rd floor, which meant lugging my luggage up and down 3 flights of stairs. Besides that though, I had a wonderful stay and would consider returning to your hotel in the future while visiting Amsterdam.

AccorHotels certified review
Cynthia Families - 04/10/2017
« Nice hotel but should improve - not 4 stars »

I have a baby so... I also have a stroller. No way to access to the elevator from the door without avoiding stairs. I needed my husband all the time to help me carry the stroller. This is also a problem for old people or disable people. The bathroom wasnt clean properly. My shampoo was in the floor in the same way I left it everyday. We ordered room service and the day after the cleaning people didnt take the glasses or table for the pizza. Not even bothered to clean behind the table. One day we left at 11am and came back at 3pm and room wasnt ready and the cleaning lady told us they didnt have the time to do it. Very confusing checkout. No one could tell me how much was going to be debit from my credit card from my extras. Elevator is not working from floor 0 after 5pm??? again, 2 floors from stairs with the baby + another day, elevator was wroken. POOR for the price paid.

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