Hotel - Mercure Hotel Amsterdam Centre Canal District
Mercure Hotel Mercure Hotel

Mercure Hotel Amsterdam Centre Canal District

4.0/5 725 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • Fiber optic technology provides the highest possible speed of Internet connection. (Paying)
  • Private outdoor parking
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Dutch
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Beach and water sports
    • Pedal boat (Paying)
    • Rowing (Nearby)
  • Jogging track

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
  • Snack & beverage machine

Business services

  • Copy/print service available
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Payments can only be done by credit or debit card (debit card only at check-in). We do not allow cash payments.

Hotel location

Our rooms

Choose the room that meets your requirements from the room categories on offer. Select from our range of comfortable Standard rooms with a view out over the traditional Amsterdam houses.

  • 93 rooms
  • 100% non-smoking hotel
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Direct dial telephone
    • Baby bed
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

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4.3/5 AccorHotels Rating 4,038 reviews

Our guest reviews for Mercure Hotel Amsterdam Centre Canal District

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 725 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Bas H. Business - 13/07/2018 AccorHotels certified review
« Great staff »

Friendly staff nice location and atmosphere. Tiny room though..

Our hotel has responded to the review
Our hotel has responded to the review

Geachte heer H., beste Bas, Wij stellen uw opmerkingen over uw verblijf in Mercure Hotel Amsterdam Centre Canal District erg op prijs. Het is altijd prettig om positieve reacties te mogen ontvangen. Uw opmerkingen zullen wij overbrengen aan ons team. Wij zijn ervan overtuigd, dat uw reactie ons personeel zal stimuleren om voortdurend te blijven streven naar een hoge kwaliteit van onze dienstverlening. Nogmaals bedankt voor het delen van uw ervaringen en wij hopen dat uw volgende bezoek even prettig zal verlopen als het vorige. Met vriendelijke groet, Francis A. Windt, General Manager Mercure Amsterdam Centre Canal District

John H. Business - 12/07/2018 AccorHotels certified review
« Small room »

I had my expensive noise cancelling headphones stolen from my room while I was out at dinner. Hotel was going to send me an email regarding their investigation but I never received anything.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr H., Thank you for taking the time to tell us about your experience at the Mercure Hotel Amsterdam Centre Canal District. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We have checked the electronic lock of your room and have printed out who could have been in your room on July 3rd. We can see that your room door was not opened while you were out for dinner. To show that we do care, I would like to offer you one complimentary room night during your next stay with us. Sincerely, Francis A. Windt, General Manager Mercure Amsterdam Centre Canal District

Sue B. Solo - 10/07/2018 AccorHotels certified review
« Beautiful room, friendly staff and very quiet. »

We enjoyed our stay very much as the hotel was very central and the staff very helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. B., We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam Centre Canal District. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francis A. Windt, General Manager Mercure Amsterdam Centre Canal District

Ms I. Y. Business - 09/07/2018 AccorHotels certified review
« It was a plesant stay. »

Although I had limited time at your property, I had a good night sleep and rested. The facilities at my room was satisfactory except the location of my room 120. The room was located right by the division door for the corridor, I could hear people opening/closing the door. As I was very tired, once I was a sleep this did not cause too much of an issue to get back to sleep. However, you must be aware that if any light sleeper could be disturbed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms Y., We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam Centre Canal District. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francis A. Windt, General Manager Mercure Amsterdam Centre Canal District

Garry C. Families - 09/07/2018 AccorHotels certified review
« Had a great stay in Amsterdam. »

The staff and workers were extremely friendly and always accommodating.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr C., We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam Centre Canal District. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francis A. Windt, General Manager Mercure Amsterdam Centre Canal District

Leanne C. Families - 04/07/2018 AccorHotels certified review
« Good hotel »

Cleaning of room didn't happen

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. C., Thank you for taking the time to tell us about your experience at the Mercure Hotel Amsterdam Centre Canal District. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Francis A. Windt, General Manager Mercure Amsterdam Centre Canal District

Kiese M. Families - 03/07/2018 AccorHotels certified review
« Good. »

very good experience, excellent customer service, clean rooms. Issues with air conditioning addressed promptly. Only problem, not enough room to store personal belongings( luggage, etc.)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. m., We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam Centre Canal District. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francis A. Windt, General Manager Mercure Amsterdam Centre Canal District

Anonymous Business - 03/07/2018 AccorHotels certified review
« Great location and friendly staff. »

Friendly staff, great location, comfortable and satisfying.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. F., We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam Centre Canal District. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francis A. Windt, General Manager Mercure Amsterdam Centre Canal District

Winona Couples - 03/07/2018 AccorHotels certified review
« friendly service. »

Great location a perfect breakfast and friendly helpful staff. Unfortunately no dinner menu other than pizza or soup available if you don’t want to have to go in search of a meal after being out all day. The air conditioning was very poor and the room was over furnished and cluttered.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. M., We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam Centre Canal District. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francis A. Windt, General Manager Mercure Amsterdam Centre Canal District

Nick F. N. L. Friends - 02/07/2018 AccorHotels certified review
« Wonderful location »

This hotel has a great position in the canal district, a few minutes walk to the museums and the canals, well away from the noise of the old town. Reception staff were very helpful, rooms were well kept and clean, although the bathrooms showed some signs of wear. I'd stay here again next time I am in Amsterdam.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. T., We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam Centre Canal District. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francis A. Windt, General Manager Mercure Amsterdam Centre Canal District

Anonymous Business - 29/06/2018 AccorHotels certified review
« Lovely hotel, great location »

The location of the hotel is lovely, as is the hotel itself. room was great, loved the big windows and high ceilings, walk in shower etc... Only problem was reception got a bit busy at times as there was only one person on - staff were (as ususal for mercure) really helpful polite and professional.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. D., We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam Centre Canal District. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francis A. Windt, General Manager Mercure Amsterdam Centre Canal District

A M. Families - 29/06/2018 AccorHotels certified review
« Disappointing as it was a birthday present. »

Our room 105 was not a good experience. It was very noisy and dark being in the basement. Cases being dragged over the cobbles at all hours! The entrance door banging as well. We would have asked for a change of room if we had been staying longer. The breakfast was good but expensive.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. M., Thank you for taking the time to tell us about your experience at the Mercure Hotel Amsterdam Centre Canal District. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Francis A. Windt, General Manager Mercure Amsterdam Centre Canal District

Anonymous Couples - 29/06/2018 AccorHotels certified review

Clean room, great staff, good location and nice continental breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. and Mrs. S., We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam Centre Canal District. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francis A. Windt, General Manager Mercure Amsterdam Centre Canal District

David &. M. S. -. W. S. U. Couples - 29/06/2018 AccorHotels certified review
« Pleasant accommodations. Good value for what was charged. »

Very pleasant accommodations. We were pleased with your convenient location and the helpfulness of your staff. The bar was a nice place to enjoy a drink after touring. The only item we have for suggestion is that our window did not have a screen so bugs came inside during the night. We enjoy having outside air while we are sleeping. This is our only suggestion for improvement. Thank you

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. and Mrs. S., We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam Centre Canal District. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francis A. Windt, General Manager Mercure Amsterdam Centre Canal District

Brian C. Friends - 28/06/2018 AccorHotels certified review
« Very good ..... but »

This is a very nice hotel; well located for museums, Heineken Experience, restaurants and bars (away fro the usual tourist traps) and very good tram services. The only drawback was that housekeeping is a bit hit and miss. We booked 5 rooms for our group for 2 nights; after the first night 3 were made up fine, 1 had no fresh towels and 1 was not made up at all.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam Centre Canal District. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francis A. Windt, General Manager Mercure Amsterdam Centre Canal District

Afonya74 Family - 28/06/2018 TripAdvisor review
« superb location »

Just the hotel you need when exploring Amsterdam. All museums and sights within walking distance, we loved this hotel, especially the paintings on the walls, and the atmosphere of the interior. Nice staff, good breakfast, thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for your kind words ! We are looking forward to your next stay !

Lisa L. Business - 27/06/2018 AccorHotels certified review
« Excellent location and ambience »

Stay was very good, only thing that could be improved is to reduce mosquitoes: either by spraying rooms, or by installing proper air conditioning which will allow guests to keep windows closed in hot weather

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs L., We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam Centre Canal District. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francis A. Windt, General Manager Mercure Amsterdam Centre Canal District

John Couples - 26/06/2018 AccorHotels certified review
« Marvellous location but hotel acccomadation a little limited »

Location of hotel in centre canal district of Amsterdam was ideal for exploring the whole city but was a quiet location. The transfer from Schifol airport was a little difficult and lengthy by the shuttle bus. In hindsight would recommend travelling into the city by train. The hotel room seemed furnished a little sparsely however the staff were absolutely brilliant and helpful in every way.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam Centre Canal District. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francis A. Windt, General Manager Mercure Amsterdam Centre Canal District

Sufian Solo - 26/06/2018 AccorHotels certified review
« Great Team »

The team is great and very helpful!! great location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam Centre Canal District. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francis A. Windt, General Manager Mercure Amsterdam Centre Canal District

Robin A. Couples - 25/06/2018 AccorHotels certified review

All went well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr A., We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam Centre Canal District. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francis A. Windt, General Manager Mercure Amsterdam Centre Canal District

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