Hotel - Mercure Hotel Amsterdam Centre Canal District
Mercure Hotel Mercure Hotel

Mercure Hotel Amsterdam Centre Canal District

4.0/5 812 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Private outdoor parking
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Dutch
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Beach and water sports
    • Pedal boat (Paying)
    • Rowing (Nearby)
  • Jogging track

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
  • Snack & beverage machine

Business services

  • Copy/print service available
See all services

Payments can only be done by credit or debit card (debit card only at check-in). We do not allow cash payments.

Hotel location

Our rooms

Choose the room that meets your requirements from the room categories on offer. Select from our range of comfortable Standard rooms with a view out over the traditional Amsterdam houses.

  • 93 rooms
  • 100% non-smoking hotel
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Direct dial telephone
    • Baby bed
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating 4,670 reviews

Our guest reviews for Mercure Hotel Amsterdam Centre Canal District

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 812 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
P B. Couples - 12/01/2019 AccorHotels certified review
« Lovely staff »

Stayed here 4-5 times now but it was the first time we had to complain off banging in our room it was the pipes of the heating. We got offered another room but had the same problem there to. On our last night we had young lads screaming up and down the corridors after 12 pm so we couldn’t sleep

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. B., Thank you for taking the time to tell us about your experience at the Mercure Hotel Amsterdam Centre Canal District. I am sorry that your experience did not meet your expectations; also because you stayed with us for several times already. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Please contact us directly when you are thinking about another visit to Amsterdam so we can see what we can do for you. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Francis A. Windt, General Manager Mercure Amsterdam Centre Canal District

Jo Couples - 12/01/2019 AccorHotels certified review
« A good hotel in an excellent location »

I've stayed at this hotel a number of times. It's on a pretty, quiet street and has everything you could want for a short stay. It is looking a little in need of a make-over - the bathroom, in particular, looked a bit tired, and I didn't like the new arrangement of having paper cups, not china mugs, in the room. The staff are always very sweet and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Jo, We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam Centre Canal District. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francis A. Windt, General Manager Mercure Amsterdam Centre Canal District

George W. H. Couples - 10/01/2019 AccorHotels certified review
« PERFECT »

The hotel staff were very helpful on any information that was asked and the hotel room was clean and comfortable stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr H., We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam Centre Canal District. It is very nice to hear that you have had a comfortable stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francis A. Windt, General Manager Mercure Amsterdam Centre Canal District

Caroline Families - 07/01/2019 AccorHotels certified review

The staff was outstanding, the room was extremely comfortable (bed, pillows, temperature, blackout curtains for a dark room during the night). The breakfast was also very good. We have no complaints at all. If we had to suggest anything we would say that it would be good to have a door in the shower box because the bathroom got a little wet after we had a shower.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Caroline, We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam Centre Canal District. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francis A. Windt, General Manager Mercure Amsterdam Centre Canal District

Bon M. Couples - 07/01/2019 AccorHotels certified review
« Cute Hotel with a perfect location. »

Since this was our first visit in Amsterdam we wanted to book a hotel with a good location. Important was for us that we could walk to the most places. Also the hotel is easy to reach by train/metro. We arrived early and the front desk agent (sorry forgot the name) was friendly and eager to help us to find a free room even tho it was before the official check in time. The hotel has everything you need for a short city trip, comfortable rooms, breakfast and a bar. Leon who works at the bar was very friendly and social. He gave us local tips and talked about Amsterdam. We were really glad meeting him, he is a key staff for this hotel! We enjoyed our stay and would book Mercure Canal again. Best regards Bon M.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam Centre Canal District. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francis A. Windt, General Manager Mercure Amsterdam Centre Canal District

Anonymous Couples - 07/01/2019 AccorHotels certified review
« Great »

Lovely staff who were very attentive with lovely decor. The room was clean and comfortable. Great location which really added to holiday.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madame, We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam Centre Canal District. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francis A. Windt, General Manager Mercure Amsterdam Centre Canal District

Zaakir A. Couples - 05/01/2019 AccorHotels certified review
« Great »

The service was excellent, the only reason I’m not going higher is the breakfast was expensive and the staff refused to refill the dishes once they had finished

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., Thank you for taking the time to tell us about your experience at the Mercure Hotel Amsterdam Centre Canal District. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Francis A. Windt, General Manager Mercure Amsterdam Centre Canal District

Heather Friends - 05/01/2019 AccorHotels certified review
« Great location and friendly staff »

Stayed in a 3-bed room. All was good, as expected. Two people in my room experienced bug bites, which is why I cannot give 10 stars.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. L., Thank you for taking the time to tell us about your experience at the Mercure Hotel Amsterdam Centre Canal District. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Francis A. Windt, General Manager Mercure Amsterdam Centre Canal District

Anonymous Couples - 03/01/2019 AccorHotels certified review
« New Year’s Eve in Amsterdam »

The hotel was chosen as was quite well located and seemed good value for the price . The room was small with no real view and the bathroom was tiny . We were located by the lifts so was even noisier as also heard the passing people approaching the hotel , but worse was the continual clanking from the heating system . The hotel decor was nice as were the staff . Did not use any other facilities.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., Thank you for taking the time to tell us about your experience at the Mercure Hotel Amsterdam Centre Canal District. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Francis A. Windt, General Manager Mercure Amsterdam Centre Canal District

Mimi Families - 03/01/2019 AccorHotels certified review
« Very Accommodating »

This Mercure was very accommodating. We arrived from Australia very early, around 9am Amsterdam time and wasn’t sure if our request for early check would be met as normal check in was 2pm. But the lady who checked us in had 2 rooms available for us. We appreciated the early check in as it was a long flight and the kids were tired. We had 3 rooms. One of which was with mini bar included. I asked for them to change some of the drinks for still water and every day after coming back into the room I find my request was not met. Everyday I had to ask for them to change some drinks, which was annoying. Also as the days went the stock reduced :(( when I mentioned it to front desk, they didn’t seem to care.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. L., Thank you for taking the time to tell us about your experience at the Mercure Hotel Amsterdam Centre Canal District. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Francis A. Windt, General Manager Mercure Amsterdam Centre Canal District

Ashley C. Couples - 02/01/2019 AccorHotels certified review

Stay was fine but there was a dusty smell in the room for the duration of our stay. Opened windows while we were gone to try to get rid of it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. C., We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam Centre Canal District. I will share your comments with our team. Our sincere apologies for the inconvenience regarding the smell in your room. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francis A. Windt, General Manager Mercure Amsterdam Centre Canal District

Hiren S. Couples - 02/01/2019 AccorHotels certified review
« Nice Hotel, could improve on the minibar »

Selected the privilege room which included a free minibar, but the mini bar just had couple of cans on Coke and 2 bottles of water which was a bit misleading as most hotels provide snacks, some beer/wine and some liqour. Bottles of water is usually provided free in almost all hotel chains especially accorr hotels could have got the items provided in the minibar from a supermarket at less than half the cost. On a positive note the bed was comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., Thank you for taking the time to tell us about your experience at the Mercure Hotel Amsterdam Centre Canal District. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Francis A. Windt, General Manager Mercure Amsterdam Centre Canal District

Bu… Friends - 30/12/2018 AccorHotels certified review

very warm & friendly hotel - excellent location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam Centre Canal District. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francis A. Windt, General Manager Mercure Amsterdam Centre Canal District

Lindsay Couples - 29/12/2018 AccorHotels certified review
« Great hotel »

We stayed for 3 nights. The hotel was easy to find and well located. We walked everywhere during our stay. Beds were very comfy and room was warm (December). Breakfast was amazing!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Lindsay, We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam Centre Canal District. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francis A. Windt, General Manager Mercure Amsterdam Centre Canal District

Alan Couples - 25/12/2018 AccorHotels certified review

All of the staff were exceptionally nice. My only gripe was with the minibar which was only restocked once over the stay which isn’t great value. Room was lovely and spacious and the bed was exceptionally comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. N., We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam Centre Canal District. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francis A. Windt, General Manager Mercure Amsterdam Centre Canal District

Michael W. Couples - 25/12/2018 AccorHotels certified review
« Good overall but needs attention »

Large room with comfortable bed, in quiet area with proximity to transit; good. Bathroom mirror lights were not working, and refrigerator was turned off and wouldn't come on; bad--fixed next day, good. Shower over bathtub is dangerous and desperately needs a grab bar at shower height; the surface of the tub is slippery. I don't think I was warned that all floors are half a floor up or down from ground level, and for some people that is bad news.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. W., We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam Centre Canal District. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francis A. Windt, General Manager Mercure Amsterdam Centre Canal District

Glm29 Friends - 23/12/2018 AccorHotels certified review
« Very good central hotel »

Was a good quality triple room with good amenities and very courteous staff in a central location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Glm29, We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam Centre Canal District. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francis A. Windt, General Manager Mercure Amsterdam Centre Canal District

Olie Couples - 23/12/2018 AccorHotels certified review
« Lovely Hotel in the heart of Amsterdam »

We stayed for 3 nights in a standard room. Hotel is finished to a high standard and the lobby and bar areas were always clean and tidy. Check in was very smooth and even though we were very early the room was ready for us. The staff are all very helpful, friendly and always on hand when needed. Room was spacious and very clean when we arrived. They have a great scheme where If you do not have your room cleaned you receive 5 euros towards food and drink in the hotel bar/restaurant. We are a bit environment focused so really loved this idea. Even though we did not spend the vouchers, it’s GREAT idea and encourages people not to have the room cleaned/towels changed unnecessarily. I would like to personally thank all the staff as they made the extra effort and left a small gift and card on the bed for my partners 30th birthday. I did not request anything, but they made a little goodie bag with balloons, chocolate and even a pair of Accor Hotels Socks. This was a really special touch. I have worked in the hotel and catering industry for many years and a lot of hotels would not have done this so it really made the difference. I would highly recommend the hotel for exploring Amsterdam. It’s just outside the centre, metro and tram stations 2 minutes walk away. Attractions and restaurants just around the corner so perfectly situated for a weekend away. Thanks again to all the staff for making the weekend really special, we hope to come back and stay with you again soon!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Olie, We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam Centre Canal District. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francis A. Windt, General Manager Mercure Amsterdam Centre Canal District

Christopher W. Couples - 22/12/2018 AccorHotels certified review
« Mr W. »

The heating or pipe work kept waking us in the night which was really irritating.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. W., Thank you for taking the time to tell us about your experience at the Mercure Hotel Amsterdam Centre Canal District. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Francis A. Windt, General Manager Mercure Amsterdam Centre Canal District

Tt Business - 20/12/2018 AccorHotels certified review

Stay at this hotel frequently, very nice clean central hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. TT We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam Centre Canal District. It is always a pleasure to receive positive feedback especially from one of our frequently guest. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We are looking forward to your arrival next month. Sincerely, Francis A. Windt, General Manager Mercure Amsterdam Centre Canal District

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