Hotel - Mercure Hotel Amsterdam Centre Canal District
Mercure Hotel Mercure Hotel

Mercure Hotel Amsterdam Centre Canal District

4.0/5 791 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Private outdoor parking
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Dutch
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Beach and water sports
    • Pedal boat (Paying)
    • Rowing (Nearby)
  • Jogging track

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
  • Snack & beverage machine

Business services

  • Copy/print service available
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Payments can only be done by credit or debit card (debit card only at check-in). We do not allow cash payments.

Hotel location

Our rooms

Choose the room that meets your requirements from the room categories on offer. Select from our range of comfortable Standard rooms with a view out over the traditional Amsterdam houses.

  • 93 rooms
  • 100% non-smoking hotel
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Direct dial telephone
    • Baby bed
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating 4,508 reviews

Our guest reviews for Mercure Hotel Amsterdam Centre Canal District

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 791 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
L., C. N. Business - 12/11/2018 AccorHotels certified review
« Service is quick but not in details. »

1. The check-in process is quick. 2. The room is too tiny to release the suitcase. 3. No cash is good but cannot buy a water bottle with cash.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L., Thank you for taking the time to tell us about your experience at the Mercure Hotel Amsterdam Centre Canal District. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Francis A. Windt, General Manager Mercure Amsterdam Centre Canal District

Jenny Couples - 11/11/2018 AccorHotels certified review
« Present on arrival »

Was a nice touch receiving a small gift in the room as we arrived with a note wishing me happy birthday

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. G., We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam Centre Canal District. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francis A. Windt, General Manager Mercure Amsterdam Centre Canal District

Katarzyna N. Business - 11/11/2018 AccorHotels certified review
« Bathroom floor not cleaned properly throughout my stay »

On first evening I noticed hair from previous guest on the floor and haidryer. I informed reception next morning. That evening I received a ‚sorry note’ from reception HOWEVER the bathroom was still not cleaned!!! I cleaned some of it myself and left rest to see when someone would actually clean the bathroom. The bathroom is so small that it shpuld take 30 secs. I also took photos. Bathroom did not get properly cleaned till i keft. Also the bed was not done properly and the night stand was not cleaned. Very dissapointing!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. N., Thank you for taking the time to tell us about your experience at the Mercure Hotel Amsterdam Centre Canal District. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We would like to offer you, as a token of our good will, 2000 Courtesy Points on your Le Club Accor Hotels card. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Francis A. Windt, General Manager Mercure Amsterdam Centre Canal District

Peter Couples - 10/11/2018 AccorHotels certified review
« Comfortable and adequate »

Excellent staff and customer service Clenliness of the rooms need improving and the shower is far too small and shower curtain far to long. Location is great near trams, metro, bars and restaurants. Bar was nice

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. F., We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam Centre Canal District. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francis A. Windt, General Manager Mercure Amsterdam Centre Canal District

Anonymous Business - 09/11/2018 AccorHotels certified review

I was staying in room 120. There was significant noise from the road, you should consider installing noise reduction windows. Also the pressure of the water was not pleasant. But great breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam Centre Canal District. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francis A. Windt, General Manager Mercure Amsterdam Centre Canal District

Anonymous Business - 09/11/2018 AccorHotels certified review
« Pleasant stay at Mercure »

I had on the overall, a pleasant stay at Mercure Hotel. The front desk staff were very helpful (particularly Pamela). I had a few issues though regarding quality of housekeeping but these were promptly addressed when reported.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. A., We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam Centre Canal District. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francis A. Windt, General Manager Mercure Amsterdam Centre Canal District

Family - 09/11/2018 TripAdvisor review
« Nice hotel and good location »

Staied in Mercure for 6 nights.Very good location!Main attractions within walking distance.Briliant breakfast, but no porridge.Kids and not only they can cook waffles)Staff was friendly and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for your stay with us and your kind words! It was a pleasure having you here. We hope to see you the next time when you visit Amsterdam.

Anonymous Families - 08/11/2018 AccorHotels certified review
« Three Night Stay »

A nice boutique hotel with nice accommodations.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam Centre Canal District. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francis A. Windt, General Manager Mercure Amsterdam Centre Canal District

Anonymous Business - 08/11/2018 AccorHotels certified review
« Nice hotel but my room was next to lift so some noise into night »

Only there briefly for 1 night. Room was good but as next to the lift there was some noise into the night.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you for taking the time to tell us about your experience at the Mercure Hotel Amsterdam Centre Canal District. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Francis A. Windt, General Manager Mercure Amsterdam Centre Canal District

Anonymous Business - 08/11/2018 AccorHotels certified review
« Very convenient location but noisy »

The location is one of the best I know in Amsterdam, however walls are too thin (I could hear people laughing and talking until late) and water noises are nearly permanent. I would also like to mention that the mattress was too firm and not comfortable if you want to sleep on the side. I woke up several times during the night and ended with a painful shoulder.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madame, Thank you for taking the time to tell us about your experience at the Mercure Hotel Amsterdam Centre Canal District. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Francis A. Windt, General Manager Mercure Amsterdam Centre Canal District

Rémi Families - 07/11/2018 AccorHotels certified review
« Anniversaire de ma petite sœur »

I spent 2 nights with m'y little sister for hier 20th birthday. We found the hotel very clean and full or attentions for us during out stay.

Our hotel has responded to the review
Our hotel has responded to the review

Cher Monsieur Remi, Nous vous remercions pour vos commentaires suite à votre séjour à Mercure Hotel Amsterdam Centre Canal District. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs Francis A.Windt, General Manager Mercure Amsterdam Centre Canal District

Anonymous Business - 06/11/2018 AccorHotels certified review
« very helpful staff »

good clean quiet room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam Centre Canal District. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francis A. Windt, General Manager Mercure Amsterdam Centre Canal District

Julie L. Friends - 05/11/2018 AccorHotels certified review
« Nice Hotel, great location, helpful staff, lovely room »

Stayed with friends for a 50th birthday celebration. I had booked a privilege room as a surprise for my friend the others had standard rooms. First on arrival I was told all rooms had been charged to my credit card as I had checked in on line and used my card for all 3 rooms. I had phoned from the UK beforehand to check if I did this would my card be charged I was told NO and upon checkout separate cards could be used, you just needed a card for authorisation. This now means I have a huge amount on my card and need to collect the money from my friends. The privilege room was a good size and fab bathroom. The stocked free mini bar little disappointing with lack of contents! Room 108 does get a lot noise from road and people walking by. Staff very helpful and friendly, great location, very comfortable beds, fab nespresso machine, milk in room would be nice

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. L., Thank you for taking the time to tell us about your experience at the Mercure Hotel Amsterdam Centre Canal District. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Francis A. Windt, General Manager Mercure Amsterdam Centre Canal District

Sarah V. Couples - 05/11/2018 AccorHotels certified review
« Good location, small rooms »

Quiet location but 5 mins from tram and metro. Small but comfortable rooms, fine for a weekend. Shower needs some storage for shampoos etc. Breakfast good but €20 pp. Reception staff helpful. Would stay away.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Sarah, We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam Centre Canal District. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francis A. Windt, General Manager Mercure Amsterdam Centre Canal District

Steve Couples - 05/11/2018 AccorHotels certified review
« Friendly and helpful front desk staff but room size and cleaning could have been better »

The hotel itself had a nice feel about it and was in a quiet street but we were very disappointed by the standard of cleanliness in the room and the room itself.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Steve, Thank you for taking the time to tell us about your experience at the Mercure Hotel Amsterdam Centre Canal District. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Francis A. Windt, General Manager Mercure Amsterdam Centre Canal District

Jnet Couples - 05/11/2018 AccorHotels certified review
« Staff were friendly and helpful but quality of room not as good as we had two years ago. »

Having paper cups instead of proper cups was very poor. Staff were very kind to provide porcelain cups, but when room was cleaned they were removed and replaced with paper cups again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Jnet, Thank you for taking the time to tell us about your experience at the Mercure Hotel Amsterdam Centre Canal District. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Francis A. Windt, General Manager Mercure Amsterdam Centre Canal District

Sab Friends - 04/11/2018 AccorHotels certified review
« Lovely hotel in a great location »

Great location really easy to get around central amsterdam. Lots of cool bars and restaurants that part of town

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Sab, We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam Centre Canal District. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francis A. Windt, General Manager Mercure Amsterdam Centre Canal District

Judith P. Families - 04/11/2018 AccorHotels certified review
« Beautiful hotel in a nice location »

Comfortable clean family room with modern decor. Hotel staff very helpful. Would definitely stay again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs.P., We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam Centre Canal District. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francis A. Windt, General Manager Mercure Amsterdam Centre Canal District

Ann B. Families - 04/11/2018 AccorHotels certified review
« Convenient and comfortable. »

I stayed in a triple room with my daughter and granddaughter. The room was a little small,but for a city hotel quite acceptable for just four nights. We found the reception staff very courteous and helpful. The breakfasts were excellent as was the packed breakfast provided for our early departure. I would cerTain ly stay there again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. B., We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam Centre Canal District. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francis A. Windt, General Manager Mercure Amsterdam Centre Canal District

Margaret Solo - 03/11/2018 AccorHotels certified review
« Hotel close to tourist experiences »

Hotel was close to many tourism experiences Rustic hotel Friendly and helpful staff First two nights were quiet Noisy corridor on several nights with guests continually knocking on doors of other guests - until past midnight One night guests appeared to be jumping around their room until after 1 am Guests talking loudly in the corridor to each other late in the evening

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Margaret We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam Centre Canal District. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Our sincere apologies for the noise disturbance in the hallway, we keep an eye on this. Thank you for mentioning. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francis A. Windt, General Manager Mercure Amsterdam Centre Canal District

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