Hotel - Novotel Bangkok on Siam Square
Novotel Hotel Novotel Hotel

Novotel Bangkok on Siam Square Hotel

4.0/5 4,635 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Private indoor parking
    • Public outdoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Valet parking
    • Well-lit parking
  • Wheelchair access
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Airport shuttle
    • DON MUANG AIRPORT (Paying)
    • SUVARNABHUMI BKK (Paying)
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Sauna
  • Babysitting on request

Catering

  • Breakfast
  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 10 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business center with support staff
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Hotel location

Our rooms

Our 426 rooms and suites are designed for both business and leisure. With room types that range from superior to executive suites, we have rooms fit for everyone. Each room highlights a flat screen TV, mini-bar, free WIFI and in-room safe.The Deluxe rooms are newly renovated with 55" Smart TV, connectivity panel & rain shower. The Executive Room treats you like a VIP. It includes access to the Premier Lounge serving breakfast & evening cocktails, boardroom use and private check-in.

  • 426 rooms
  • 267 non-smoking rooms
  • 13 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Web TV
    • Telephone
    • Remote control TV
    • WIFI in your room
    • Telephone in bathroom
    • Baby bed
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Bouquet TV Canal+ and Canalsat
    • Automatic temperature control
    • TV with on-screen billing info
    • Direct dial telephone
    • High speed transmission line
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 10,166 reviews

Our guest reviews for Novotel Bangkok on Siam Square

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 4,635 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Masamitsu Solo - 15/11/2018 AccorHotels certified review
« Comfortable »

Nice room Professional staff Good location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Masamitsu, We sincerely appreciate your feedback and for taking the time to post your review. I am delighted to hear that you satisfied with our room, staff and location. I forwarded your praises to our team. This will certainly motivate them to keep up the good work. We truly hope we will be able to welcome you back to stay with us in the not too long distant future. Sincerely, Sagar Naker General Manager, Novotel Bangkok on Siam Square

Monica S. Families - 15/11/2018 AccorHotels certified review

The shower head was loose and it dropped on my head after a shower. The toilet bowl was dirty when I checked in on 10 nov in spite of telling the hotel when I check out on 8 nov that I want a clean room.Overall, housekeeping was not very thorough in cleaning. I always stay at the Novotel Siam square whenever I come to Bangkok. If you check my records, it’s booked under my name ,Monica S., or under my husband’s , Victor Lye. The previous stay, there was a cockroach in my room but I still faithfully come back. Please try to improve so I will continue to come back and not change hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Monica S., Thanks for writing to us and sharing your recent experience during your stay. I read your review with regret that we felt short of your expectation in many areas. I would like to sincerely apologies for the poor experience regards the cleanliness you have described through your review. This will certainly be highlighted to Director of Rooms for immediate action. The team is tirelessly working hard to solve all issues and we certainly hope that you would return to experience the significant improvements. Once again, thank you for sharing your feedback. I truly hope that we will have a chance to make it up to you and provide you with a better stay in the future. Warm regards, Sagar Naker General Manager, Novotel Bangkok on Siam Square

Friends getaway - 15/11/2018 TripAdvisor review
« Don't pay for the Executive Club Floor »

First day, no toilet paper, Second day, one bath towel missing, floor mat towel missingThird day, room not made up past 2pm (we went out at 930am and put up please makeup room sign)Staff at lobby lounge poor attitude, not helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chu1234, Thank you very much for sparing some of your time to share your comments with us. I read your review with regret that we felt short of your expectation on the housekeeping service and lobby staff attitude. Please accept my sincere apologies for any disappointment you had experience. The situation you describe here has brought up our concerns of service weakness which have been highlighted and follow up by our Housekeeping Manager and F&B Manager as we do not wish that the same issue happens again in the future. I know that sincere words of regret and apology cannot make up for any inconvenience; however, we hope to have another opportunity of your return and look forward to welcoming you back at our hotel in the near future. Warm regards, Sagar Naker

Hayley Families - 14/11/2018 AccorHotels certified review
« Prime location with good service »

Prime location - near shopping area, many eateries around and near BTS. Good service. However the hotel is rather old but can see that they are putting afford to maintain.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hayley, Thank you for taking the time to share you experience with us during your most recent stay. I am glad to hear that you enjoyed your stay here and that our location was an advantage for your visit. Your positive comments will only motivate us in delighting all our guests further. Once again, thank you for your valued patronage. From all of us, we look forward to welcoming you again to stay with us. Sincerely, Sagar Naker General Manager, Novotel Bangkok on Siam Square

Josie Business - 14/11/2018 AccorHotels certified review
« Great location, clean room, friendly helpful staff »

I was in BKK for work so it provided a convenient location & good facilities. The price is higher than usual at the current time and higher than Novotel usually is in SE Asia but overall good value

Our hotel has responded to the review
Our hotel has responded to the review

Dear Josie, We would like to thank you for the valuable feedback on your recent stay at our hotel. I am glad to hear that you satisfied with the convenient location, the facilities, the cleanliness, the helpfulness and friendliness service. Your compliments are greatly appreciated. My team and I sincerely hope to have the pleasure of serving you again and making your next visit a more enjoyable one. Sincerely, Sagar Naker General Manager, Novotel Bangkok on Siam Square

P. X. Y. C. Families - 14/11/2018 AccorHotels certified review
« Accommodatation at Novotel hotel Siam »

We love the hotel but find that too over price.. realise the price been up and down and when we book is on the high side and no breakfast for our 3 nights. Overall the hotel is very convenient and access to all shopping area..

Dennis Couples - 14/11/2018 AccorHotels certified review
« Return Stays »

This time round, noticed my room AC blower speed despite adjusted to min, the air fan speed was still running very high that we need to switch off during the night sleep as it was too cold. This is the only discomfort we experienced this time round. Other than that, the rest are quite standard. During checking in, no welcome drinks offer to us, but other guess were offered....

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dennis, Thank you for taking the time to share you experience with us during your most recent stay. I would like to extend my sincere apologies for any discomfort you experienced for air condition in your room. We have alerted the engineering department who are now actively looking into this matter. From your feedback, I have addressed the issue regards the welcome drink offered upon arrival which has been raised with Front Office Manager for immediate corrective action. Once again, thank you for sharing your feedback. I truly hope that we will have a chance to make it up to you and provide you with a better stay in the future. Sincerely, Sagar Naker General Manager, Novotel Bangkok on Siam Square

Jo Business - 14/11/2018 AccorHotels certified review
« comfortable and well renovated »

this is a brand new look. I have not travelled to Bangkok for the past 2-3 years and each time if I do, I will always stay in Novotel Siam Square. I was really taken by the sophisticated design of the lobby, rooms etc.. beautiful and of course the staffs always always remain at their best. The bed is so comfortable and I had a good rest. All toileries were equipped. I love the new look and will be back again and hope to try your breakfast as I havent got the time to do so. Thank you

Our hotel has responded to the review
Our hotel has responded to the review

Dear jo, Thank you for taking the time to share you experience with us during your most recent stay. I am glad to hear that the overall experience met your satisfaction. Your feedback is what motivates us to keep doing our best at all times to fulfill all of our guest’s expectations. Thanks again for your encouragement and we look forward to welcoming you again soon. Sincerely, Sagar Naker General Manager, Novotel Bangkok on Siam Square

Ryan Y. Couples - 13/11/2018 AccorHotels certified review
« Convenient, Comfy stay »

Friendly staff, great location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ryan Y., Thank you for sparing your time to share your experience with us. I am not only glad to hear that you had the comfortable stay, but I am so pleased to learn that you satisfied with the friendly staff and the convenient location. I have relayed your kudos to the service team and they truly appreciated you sharing your experience. It has been a great pleasure being of service to you and we sincerely look forward to hosting you for a faultless and enjoyable stay with us soon. Sincerely, Sagar Naker General Manager, Novotel Bangkok on Siam Square

Anonymous Couples - 13/11/2018 AccorHotels certified review
« Good hotel for europeans, not for asians »

Counter staff during check in and check out were fantastic. The others standing around gave Asians a dirty stare. So sad.

Neil Business - 13/11/2018 AccorHotels certified review

Nice hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Neil, Thank you for sparing your time to share your experience with us. I am glad to hear that the overall experience met your satisfaction. It has been a great pleasure being of service to you and we sincerely look forward to hosting you for a faultless and enjoyable stay with us soon. Sincerely, Sagar Naker General Manager, Novotel Bangkok on Siam Square

Couples - 13/11/2018 TripAdvisor review
« Hotel have done the upgrading -- room are very nice & comfortable! New aircon & beautiful room! »

Travel very often to BKK at lease 2-3 times yearly. Always booked Novotel Bangkok on Siam Square as very near the BTS (MRT) station & Paragon Mall. Very centra & easy travel to anywhere in Bangkok. I am very happy to see the Hotel finally done the upgrading for the Hotel room's interior, new TV especially new aircon. Very quiet & really enjoy so much of stay this time round.Already booked my next trip for coming March 2019. I will be back again & hope can enjoy the wonderful stay again with Novotel Bangkok on Siam Square with families. See u next year!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wander19081275191, We would like to thank you for the valuable feedback on your recent stay at our hotel. I am glad to hear that the overall experience met your satisfaction. Knowing you will return is the best recommendation we can have, and the team will Sincerely, Sagar Naker

Francis Families - 12/11/2018 AccorHotels certified review
« Good and value for money »

The location is perfect and the services are good. The newly renovated room is cool .

Khoa N. Families - 12/11/2018 AccorHotels certified review
« Great Location but waiting for checking quite long. »

I was a great experiences accept we was waiting for a while for room ready. We arrived around 2pm, and one room is not ready. We go for lunch and comeback around 3pm but one room still not ready.

Anonymous Couples - 12/11/2018 AccorHotels certified review
« Comfort in the heart of Bangkok »

Room n bed was so comfy Location was incredible where you would be stay connected with the centre of activity

Anonymous Couples - 12/11/2018 AccorHotels certified review
« Feel comfortable and relax during my stay »

Things were properly arranged and organised and there was no rush of food and table during breakfast period.

Mel.c Friends - 11/11/2018 AccorHotels certified review

The staff are friendly and provided excellent service.

Kyaw K. O. Families - 11/11/2018 AccorHotels certified review
« Breakfast buffet doesn’t have much varieties. »

Last year when we visited same time there was much better variety & impressive. Sadly this time we haven’t had as expected. Additionally superior room to have connecting room so as to accommodate 3 or 4 family members can stay together.

Denise P. Couples - 11/11/2018 AccorHotels certified review
« Great hotel great staff »

The location is convenient to shopping the room was comfortable breakfast was good

Bangkok Business - 10/11/2018 AccorHotels certified review
« Bangkok Siam Square »

Comfortable stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bangkok, Thank you very much for sparing some of your time to share your comments with us. I am glad to hear that you had the comfortable stay. It is always encouraging to learn that our guests are satisfied as it is what we strive for every day. Your kind words will be shared with the whole team. This will certainly motivate them to keep us the good work. We truly hope we will be able to welcome you back to stay with us in the not too long distant future. Sincerely, Sagar Naker General Manager, Novotel Bangkok on Siam Square

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