Hotel - Novotel Bangkok on Siam Square
Novotel Hotel Novotel Hotel

Novotel Bangkok on Siam Square Hotel

4.0/5 4,611 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Private indoor parking
    • Public outdoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Valet parking
    • Well-lit parking
  • Wheelchair access
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Airport shuttle
    • DON MUANG AIRPORT (Paying)
    • SUVARNABHUMI BKK (Paying)
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Sauna
  • Babysitting on request

Catering

  • Breakfast
  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 10 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business center with support staff
See all services

Hotel location

Our rooms

Our 426 rooms and suites are designed for both business and leisure. With room types that range from superior to executive suites, we have rooms fit for everyone. Each room highlights a flat screen TV, mini-bar, free WIFI and in-room safe.The Deluxe rooms are newly renovated with 55" Smart TV, connectivity panel & rain shower. The Executive Room treats you like a VIP. It includes access to the Premier Lounge serving breakfast & evening cocktails, boardroom use and private check-in.

  • 426 rooms
  • 267 non-smoking rooms
  • 13 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Web TV
    • Telephone
    • Remote control TV
    • WIFI in your room
    • Telephone in bathroom
    • Baby bed
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Bouquet TV Canal+ and Canalsat
    • Automatic temperature control
    • TV with on-screen billing info
    • Direct dial telephone
    • High speed transmission line
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 9,975 reviews

Our guest reviews for Novotel Bangkok on Siam Square

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 4,611 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
S Families - 15/10/2018 AccorHotels certified review
« Very slow reception. Good housekeeping. »

Reception staff are very slow for both checking in & out process, lost and found and forgot to provide welcome drinks voucher, and when asked, it took forever. I spent 30-40 minutes at the counters for both checking in and out. Very upset. And they didnt smile.

Our hotel has responded to the review
Our hotel has responded to the review

Dear S, Thank you very much for sparing some of your time to share your comments with us. I am extremely sorry to read about the slow service and unfriendliness of our receptionist. Please accept my apologies in any way made you feel uncomfortable, unhelpful or provide customer service far below your expectations. I will certainly be following up with the Front Office Manager so we may be able to learn from this experience and make necessary improvements. I am nevertheless pleased to see that you satisfied with housekeeping service which will pass on your compliments to the team. Thank you once again for your feedback and I do hope that you consider staying with us again when you are next visiting Bangkok. Warm regards, Sagar Naker General Manager, Novotel Bangkok on Siam Square

Benjamin G. Solo - 15/10/2018 AccorHotels certified review
« Another Fantastic stay! »

Great overall experience that i have missed from visiting BKK

Our hotel has responded to the review
Our hotel has responded to the review

Dear Benjamin G., Thanks for writing to us and sharing your recent experience during your stay. I am delighted to hear that you had the fantastic stay and the overall experience met your satisfaction. Your feedback means a lot to us so please rest assured that your comments will be passed on to our team member. Once again, thank you for taking your time to share your thoughts with us. We hope to warmly welcome you back for another enjoyable time in the not too distant future. Sincerely, Sagar Naker General Manager, Novotel Bangkok on Siam Square

Anonymous Friends - 14/10/2018 AccorHotels certified review
« nice »

clean environment, service was good

Karen L. Families - 14/10/2018 AccorHotels certified review
« Comfortable but more luxury preferred for suite setting »

Comfortable. But fine details to attention required on the luxury aspect. Loved the touch of fresh fruit platter on arrival, however as it was left out for extended period - it was stale.

Anonymous Families - 14/10/2018 AccorHotels certified review
« Excellent stay »

Quick checkin, new upgraded room, great beds and warm service with a smile.

Yvette T. Couples - 13/10/2018 AccorHotels certified review
« Mrs »

Fantastic stsy

Miles C. Families - 13/10/2018 AccorHotels certified review
« Superb Staff »

We consider the Novotel Siam the best hotel in Bangkok. We return to this hotel because my partner is always most impressed by the staff. I am an educated Farang, and she is Thai. She has lived and travelled internationally, yet, retains her Kanchanaburi accent and style. In lesser quality hotels she is not treated as respectfully as at the Novotel Siam. (sad but true) Some of the little things that have made our stay pleasant include.... One day it was raining and the staff at the front of the hotel kindly offered her an umbrella as we were going out, and joked about the special Bangkok weather. She liked the sugarcane soap that you provide and asked the maid if she could have some more and was left a generous number in the bathroom. When her cousin came one time to pick us up, the staff arranged for him to park in your car park. All the staff smile and say hello and when the realise she is Thai they have a few words and she is always left impressed by their manners and professionalism. One time, we were dropped off at the hotel by a friend of hers, a somewhat eccentric ladyboy and the staff treated her in a manner that was most respectful and helpful. We have stayed in other hotels in Bangkok, some have better rooms and facilities but none match the quality of friendly, professional service that the Novotel Bangkok provides. That is why we have returned whenever I find myself needing accommodation in Bangkok, and why I recommend this hotel to friends and associates. Even when your lobby was undergoing considerable changes it did not cross our minds to stay anywhere else. I would appreciate it if you would pass on this feedback to the staff, they do wonderful work and it is they that make this one of the best hotels I have stayed at anywhere in the world. I look forward to visiting your hotel again and wish you and all the staff the very best.. Miles c.

Renato S. Couples - 13/10/2018 AccorHotels certified review
« Stay was okay »

The stay was okay, not exceptional, not bad. I had high expectations about this hotel as I stayed here before a couple of times. At this time, I didn’t feel the staff was so friendly like before, it seems a normal and standard hotel. I tried to contact the front desk by phone in a morning and it was annoying as nobody answered the phone, I tried three times during more or less one hour and nothing. Finally I contacted the operator who helped me.

Z. M. T. Business - 13/10/2018 AccorHotels certified review
« Best Location in Bangkok »

One of the best location in Bangkok but internet connection is horrible .

Anonymous Business - 12/10/2018 AccorHotels certified review
« Great »

Was good direct service

Geng Business - 12/10/2018 AccorHotels certified review
« Good location , Good service »

There is very convenient

Jenina S. Families - 12/10/2018 AccorHotels certified review
« Wonderful Stay »

My mom and I stayed at Novotel Bangkok Siam Square. At check in, we were quickly whisked away by Patty to the lounge so she could facilitate the process. The duration of our stay was pleasant and everyone we encountered was kind- from housekeeping, the lounge staff and breakfast crew. We had dinner one evening at Lok Wah Hin where Krittiphong provided a lovely dinner service. The highlight of the stay was when I arranged for a small birthday cake for my mom and to both our surprise they had a whole sign set up, flowers and cake! Thank you for going the extra mile. It was very much appreciated. We will definitely come back, the people are kind and the location excellent! Right at the heart of Bangkok and where you want to be. Thank you again and we look forward to coming back.

Alexander L. Solo - 12/10/2018 AccorHotels certified review
« Very Satisfied »

I was very satisfied with my stay in Novotel on Siam Square! The staff is very friendly and helpful. The only thing that I didn’t like so much is that the rooms are already a little bit old and should be renovated soon. But all in all it was a very good stay. Very clean rooms and good staff!

Seb Families - 11/10/2018 AccorHotels certified review
« Great accomodation handy to everything just think room was very small »

On arrival we were taken to the premier lounge and provided with drinks and some food. The room was very small for two adults and a child however. But we made do with this and it was a good stay in the end.

Lauren N. Friends - 11/10/2018 AccorHotels certified review
« Satisfied »

I am staying on the 11th floor and I think room needs up grading. Breakfast standard has dropped.

Kim T. Couples - 10/10/2018 AccorHotels certified review
« Good location! »

Security management need improvement like guest’s access to the room with some form of security. It looks like outsiders can just go up to any floor without card acces.

Anonymous Couples - 10/10/2018 AccorHotels certified review

1). Should install a bigger or extra Toileteries Holder in the shower room. The current Holder is too small, can only put 2 to 3 small items on it. 2). Very Disappointing experience during Breakfast with one of the cook.

Kanti N. Families - 10/10/2018 AccorHotels certified review
« Very nice »

Nice hotel, and very friendly

Kenny O. Friends - 10/10/2018 AccorHotels certified review
« Room was lousy »

Staffs were great. But condition of room is bad.

Gabriel T. Friends - 10/10/2018 AccorHotels certified review

Very comfort.

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