Hotel - Novotel Bangkok on Siam Square
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Novotel Hotel

Novotel Bangkok on Siam Square Hotel

392/44 Siam Square Soi 6  Rama I Road Pathumwan 
10330  BANGKOK
THAILAND

4,074 reviews
TripAdvisor Rating Based on 4,074 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Public outdoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Valet parking
  • Outdoor unheated pool
  • Fitness centre
  • Massage

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Public outdoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Valet parking
  • Babysitting on request
  • Air Conditioning
  • Airport shuttle
    • DON MUANG AIRPORT (Paying)
    • SUVARNABHUMI BKK (Paying)
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Babysitting on request

Catering

  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 10 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

Our 426 rooms and suites are designed for both business and leisure. With room types that range from standard to suites, we have rooms fitting for everyone. Each room highlights a flat screen TV, mini-bar, complimentary WIFI and in-room safe.The Executive Room treats you like a VIP. Located on the 16th or 17th floor, it includes access to the Premier Lounge serving breakfast & evening cocktails, complimentary Internet, boardroom use. Sleeps up to 2 adults.

  • 426 rooms
  • 267 non-smoking rooms
  • 13 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Spa/Jacuzzi in bathroom
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Web TV
    • Telephone
    • Radio in room
    • Crib on request
    • Remote control TV
    • WIFI in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Pay per view channel(s)
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Phone with 2 handsets in room
    • Automatic temperature control
    • TV with on-screen billing info
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Microwave in room
    • Coffee/tea making facilities
    • Minibar
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Security peephole
    • Smoke alarm in room
    • Voicemail
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

Our guest reviews for Novotel Bangkok on Siam Square

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 4,074 reviews
TripAdvisor review
EdmundCP Family - 23/06/2017
« Family getaway »

Stayed 3 nights at executive room. Room is clean and size just for 2A1C. Location is excellent. Only minutes away from Siam BTS and Siam Paragon. However, the breakfast was disappointing as spread is limited and replenishment is slow.

Our hotel has responded to the review
Our hotel has responded to the review

Dear EdmundCP Thank you for your feedback, we have taken on board the comments regarding breakfast and we are continually looking to evolve our breakfast content. We look forward to showing you the improvements on your next stay with us Warm Regards Sagar Naker General Manager

TripAdvisor review
lengchewy Friends getaway - 22/06/2017
« Nice hotel in bangkok »

The hotel is in a good geographical position with BTS 2mins walk. The hotel is surrounded with quite a no. Of shopping centre where u can get almost everything. (Siam paragon, siam discovery etc). Massage parlour is 1 min walk from hotel. The hotel room was big with nice cozy aircon. The staff was very helpful and polite. The only thing I don't like is the Swimming pool as I look down from my hotel room the water looks dirty it just kill of my interest to go for a swim.

TripAdvisor review
Family - 03/06/2017
« Bathroom needs to be renovated »

We stayed on the 15th floor, standard room with queen bed. The negative reviews I read about the bathroom were all correct. The glass partition is so out-of-place and dangerous. A person with a knee problem could not bathe here. The buffet spread is bland tasting. We could hear the vacuum all day and all night.

Our hotel has responded to the review
Our hotel has responded to the review

Dear janedoe0917 Thank you for your review. You will be pleased to know that we will be renovating all those rooms and removing the bathtubs, and the glass partitions, we look forward to showing you these later in the year Thank you again Sagar Naker General Manager

TripAdvisor review
Family - 18/05/2017
« Home away from home.. As Always! »

There's always something new to experience at Novotel Siam Square. Was at the property when they were renewing the lobby and I am truly impressed with the fresh look and concept! I am also delighted that my booking request for the assignment of a room near the lift for my elderly mother was acceded to without me having to ask or enquire for it at point of check-in. THe usual warm hospitality received from the moment I step foot to the place never fails to make me feel I am coming back to familiar grounds, What's more, I am glad to continue seeing many familiar faces that make up the Novotel Siam Sq unique experience! I will be back again with friends in the next few months and I look forward to coming HOME!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lynette C Thank you for such a kind review, so pleasing to see you keep come back to your second home, we are so pleased you like our new lobby, we are extremely proud of it. We are looking forward to seeing you again very soon. All the best Sagar Naker General Manager

TripAdvisor review
wayneleo57 Family - 11/05/2017
« ANOTHER STAY IN BANGKOK »

well another holiday to bangkok the first thing i have to say is thanks to the young guy who checked us in at the vip lounge he was so helpfull and could answer any questions we had u dont always get staff as good as that the hotel was great i see they have made many changes and for the better i would recomend this hotel to anyone it also has great restaurants on site

Our hotel has responded to the review
Our hotel has responded to the review

Dear wayneloo57 Thank you for such a great review, its is fantastic to see you enjoyed your stay. Its very pleasing to see our continual improvements are paying off and thank you for letting us know. We look forward to seeing you again soon Warm Regards Sagar Naker General Manager

TripAdvisor review
Ron A Business - 04/05/2017
« good location but a bit rundown »

we had one day of meetings nearby that was very convenient and good location for shopping. there is mold in the shower tiles - carpet is a bit old. the business lounge hours where different than in other hotels - so a bit confusing. you must have it clearer. service and food quality were good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ron A Thank you for writing in and letting us know about your stay. I'm sorry if our business lounge hours were not clear, I will work on these with the team to ensure we convey the message clearly to all our guests. You will be pleased to know that we are undertaking renovations later this year to our rooms so we will have a fresh new look and feel when you come back. Kind regards Sagar Naker

TripAdvisor review
Couples - 26/04/2017
« value for money »

Free to live as they want. As a family or solo. On vacation or for work. From Montreal to Jakarta. At all our hotels, everything has been designed to help you find your way around. Entertain your palate in the casual atmosphere of the GourmetBar, at the restaurant, or in your cosy room. Dive into the comfort of our unique bedding, or connect with the world in our welcoming lobby. From the gym to the pool, the meeting rooms to the Kidult’s lounge, there is a place for everyone. And our teams, known for their attention to detail, are always on hand. Our unique approach to hospitality, one that is built on simplicity and elegance, is loved the world over. It’s a lot better at Novotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear thwin Thank you for writing in and your kind words Kind regards Sagar Naker

TripAdvisor review
Couples - 25/04/2017
« Comfort »

I have been staying in this Hotel for the past 8 years every time I visited Bangkok. The Hotel amenities are very good and the location is excellent. The staff are very polite and helpful specially the reception area, Yim in the bar area ground floor, pool attendants and the housekeeping. On the negative side the carpet in the rooms have aged and need replacing. I always stay either on the executive floors or in the superior room. The hot plates (lamps) in the breakfast area need replacing. The food is always barely warm.

Our hotel has responded to the review
Our hotel has responded to the review

Dear gholama325 Its is great to see you keep returning to our hotel, and we thank you for your loyalty. Thank you for your feedback regarding the carpets and the hot lights, we are undertaking a renovation later this year and hopefully this will address this issue, with the hot lights we are doing a full review of the breakfast food and how its served so hopefully that will solve the issue, thank you again for your constructive feedback. We look forward to welcoming you back again soon Kind regards Sagar Naker

TripAdvisor review
Family - 24/04/2017
« Great »

It was great. The staff really helpful. I booked 4 rooms for all of my family and we got the same floor as my request. Closed to Erawan Shrine, Sealife, Madame Tussaud, etc (just walking distance). The hotel also have children area where they can play games.

Our hotel has responded to the review
Our hotel has responded to the review

Dear titinsdewi Thank you for your kind words and taking the time to write in and let us know about your stay. We look forward to welcoming you back again soon Kind regards Sagar Naker

TripAdvisor review
Couples - 22/04/2017
« Peaceful place in the heart of the city »

Novotel on Siam Square is my favourite Novotel in Bangkok. I went there three times and I had never been disappointed. It is very well located, easy to reach from the international airport, perfect for shopping and connexion to the rest of the city is easy through the BTS nearby. The staff members are very kind, always smiling and very helpful. The pool is a peaceful place very well isolated and remote from surrounding active shopping streets. Breakfast is great with plenty of Continental, Asian and Middle East dishes available. The rooms are comfortable and peaceful. The lobby has just been renewed and when you enter in the hotel the fresh and fine scent transports you to exotic places. I highly recommended the place.

Our hotel has responded to the review
Our hotel has responded to the review

Dear jingrin Thank you for such a great review and thank you for your loyalty, it is very pleasing that you keep coming back. Thank you for highlighting our great new lobby, we are very proud and love the new look and feel. We look forward to welcoming you back again soon Kind regards Sagar Naker

TripAdvisor review
Friends getaway - 21/04/2017
« An old style hotel with modern touch and friendly service »

On my 2nd time, i feel more comfortable. All staffs were very friendly as usual, fast check-in service (since i've done it on line), and surprisingly i got the same room like on my first stay last December he he. This hotel is the right place for people who love shopping since it's located right in the business area Siam Square and just 5 minutes walk to nearest BTS station. All staffs at the executive lounge and coffee shop still remember me and they serves me very nice. I will be back in the future for sure.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tonopm Thank you for writing in, its great to see you return. We are so pleased you had a great stay again, and I'll pass on your kidn words to the team in the executive Premier Lounge. We look forward to seeing you again soon Kind regards Sagar Naker

TripAdvisor review
Friends getaway - 11/04/2017
« Perfect Location »

Within a walking distance to Siam BTS Skytrain Station, surrounded by malls and restaurants. I must say that Skytrain is the best way to beat the traffic and it is an excellent addition to bustling Bangkok. Very convenience for me as a member of Le Club AccorHotels to received priority check-in, welcome drinks and fruits, as well as late check-out. The staff members were very friendly and helpful throughout our stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yulia I As a Le Club Member we are so pleased to see you enjoyed your stay and thank you so much for writing in to let us know about your experience. We look forward to welcoming you back again soon Kind Regards Sagar Naker General Manager

TripAdvisor review
Family - 09/04/2017
« novotel »

Great location for shopping, BTS rides and bargains. Everything is within walking distance. Rooms are surprisingly quiet even with the traffic outside. Breakfast was lavish though we wish for more vegetarian/ muslim-Halal choices at breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CarrieADann Thank you for writing in to let is know about your stay. Thank you for highlight the Muslim/Halal foods, I will address this with our Executive Chef and see how we can do this better to cater for our guests dietary requirements. Thank you once again Kind regards Sagar Naker

TripAdvisor review
Family - 05/04/2017
« Not Worth It »

The hotel is old though has been renovated. The room was okay, but the service was completely horrible. The staff looked polite but were low service minded. Not a good place to stay especially considering the price of the stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear AccorGoldMember, Thank you for taking the time to share your feedback on TripAdvisor. I am sorry that we did not meet your full expectations during your last visit. It would be truly appreciated if you could share some more specific feedback of the areas we could improve further via email H1031-QC@accor.com so that we could enhance your next stay with us. Sincerely, Sagar Naker General Manager

TripAdvisor review
Couples - 26/03/2017
« Bell Boy »

Bell Boy wasn't that friendly. Tried to order Taxi but was asked to go Check In counter to do so. Went to Check In counter and was asked to go back to bell boy to do so. End of the bell boy wasn't being polite to me and giving me attitude.

TripAdvisor review
Business - 26/03/2017
« ok stay »

i stayed on 17 floor. The water pressure is not good!!! for US$120 is abit expensive for the quality i am getting. Last booking book that where the hotel market up the price !! The area where hotel is located is always traffic jam

TripAdvisor review
Family - 16/03/2017
« good location »

pros - good location, easy access to massage, street food and shops. Near BTS. cons - hotel room and bathroom is smaller than expected but bearable if you just need a place for sleep alot of nice local street food and restaurants around the hotel thus we didnt try any restaurants of the hotel this time

TripAdvisor review
Couples - 13/03/2017
« Average room »

I am Accorplus platinum member and enjoyed free upgrade with accessed to Executive Lounge. Thank you for the upgrading. The staffs were friendly and helpful. Breakfast in both The Square Restaurant and Executive Lounge were with good mixed of varieties and fresh food. However, I was very unhappy with the in room wifi which I complained everyday throughout my 6 days stay. Despite changing from one room to another and with upgraded speed, I was having problem in downloading email attached file and could not access to certain web sites. Room number 1714 with poor soundproof that affected my sleep. At 2.00 am, there was engine or vehicle noise around.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Patserin, Thank you for taking the time to stay with us and sharing your experience on TripAdvisor. I note your satisfaction with our service, executive lounge and breakfast. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for every day. With regards your comment about in room Wi-Fi and poor soundproof, we have brought those issues to our Director of Technical Services who is currently looking into an appropriate and prompt solution. Thank you once again for your kind comments it’s with this feedback that we will enable to make sure your next stay is better. Sincerely, Sagar Naker General Manager

TripAdvisor review
Solo travel - 11/03/2017
« Loved Both the Hotel and the Location »

I just spent a weekend in Thailand at the Novotel in Siam Square, and loved it! The room was very nice, the hotel staff was extremely helpful, and it was walking distance from the restaurants, shopping, and SkyTrain. Wonderful buffet options for breakfast - loved it. An excellent choice, and one that I would definitely make again!

TripAdvisor review
Solo travel - 10/03/2017
« Better before »

Very well situated , this Novotel has been renovated on the ground floor tastefully. Check in counters not enough though. Breakfast buffet well below the quality of before, old greasy cheese, squashed fruit in a barrow, no quality English tea, staff looking stressed and rushed. Superior room, nice, but no full length mirror . Pool area aging badly with broken sun beds.

Our hotel has responded to the review
Our hotel has responded to the review

Dear juanaise53, We are much thankful for your support and candid feedback following your stay with us. I read your review with regret that we felt short of your expectation in many areas. I hope you will accept my apologies for any dissatisfaction caused and please rest assured that we will take necessary steps to improve our products. We hope to have a chance to welcome you again and provide better experience. Sincerely, Sagar Naker General Manager

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