Hotel - Novotel Bangkok on Siam Square
Novotel Hotel Novotel Hotel

Novotel Bangkok on Siam Square Hotel

4.0/5 4,768 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Private indoor parking
    • Public outdoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Valet parking
    • Well-lit parking
  • Wheelchair access
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Airport shuttle
    • DON MUANG AIRPORT (Paying)
    • SUVARNABHUMI BKK (Paying)
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Sauna
  • Babysitting on request

Catering

  • Breakfast
  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 6 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business center with support staff
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Hotel location

Our rooms

Our 425 rooms and suites are designed for both business and leisure. With room types that range from superior to executive suites, we have rooms fit for everyone. Each room highlights a flat screen TV, mini-bar, free WIFI and in-room safe.The Deluxe rooms are newly renovated with 55" Smart TV, connectivity panel & rain shower. The Executive Room treats you like a VIP. It includes access to the Premier Lounge serving breakfast & evening cocktails, boardroom use and private check-in.

  • 425 rooms
  • 267 non-smoking rooms
  • 13 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Web TV
    • Telephone
    • Remote control TV
    • WIFI in your room
    • Telephone in bathroom
    • Baby bed
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Bouquet TV Canal+ and Canalsat
    • Automatic temperature control
    • TV with on-screen billing info
    • Direct dial telephone
    • High speed transmission line
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 11,023 reviews

Our guest reviews for Novotel Bangkok on Siam Square

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 4,768 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Family - 20/03/2019 TripAdvisor review
« Excellent Location »

The hotel is located at a stone throw from Siam BTS station. The room in the hotel is big with strong aircon that will cool down the room fast. The only complaint is that the standing shower door can not be closed properly as a result water will slipped through the door and flow into the carpets. Shopping centre and massage parlour are all within walking distance from the hotel. It’s always nice after a Long day walk where you can go for foot massage either in the hotel or beside the hotel.

Business - 19/03/2019 TripAdvisor review
« Request for A copy of Tax Invoice for my recent stay »

Excellent location & friendly staff, particularly Miss Poh. However, I overlook in asking for a copy of tax invoice for my stay on 13 - 16 Mar 2019. I did make a request via Accor Plus website but no response.

Business - 19/03/2019 TripAdvisor review
« nice hotel in excellent location »

My last stay in this hotel was about 3 or 4 years ago. decided to stay here again as the area is slightly differnt compared with few years ago and the pub in the basement is finally gone! The services from the reception is still one of the best but the hotel room is a bit dated. Booked a smoking room in their newly renovated deluxe room and only relaized this is non smoking room when I went into the room. The room itself does not look like new to me at all and the shower pressure was quite low. Also, the room was quite dirty to my standard. After a short conveation with the reception so I decided to stay in this room for 1 night first and downgraded to other floors. Went to the reception in the next day in the morning and had my room changed so it was all good, except the shower were leaking quite badly. Would like to say thanks to Ploy for her help as she was very helpful with the room changes. It seems the Thai government had removed the night market around the area so it is might easier to walk around there now. I will be happy to stay there again for my next trip.

Anonymous Families - 16/03/2019 AccorHotels certified review
« Nice stay »

Nice staff and very closed to shopping mall and restaurants.

Kittitat S. Business - 16/03/2019 AccorHotels certified review
« Nice service »

Good room good place good service

Prasshant K. Business - 15/03/2019 AccorHotels certified review
« Mr »

Average

Our hotel has responded to the review
Our hotel has responded to the review

Dear Prasshant K., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. It would be truly appreciated if you could share some more specific feedback of the areas we could improve further via email H1… so that we could enhance your next stay with us. Once again, please accept our sincerest apologies and we hope that you will allow us opportunities to welcome again you to our hotel when your travel brings you back. Warm regards, Sagar Naker General Manager, Novotel Bangkok on Siam Square

Sharon C. Business - 15/03/2019 AccorHotels certified review
« New Look »

Newly renovated rooms but same old fantastic service at the Novotel Siam Square. My go to Hotel in Bangkok.

L. H. Business - 15/03/2019 AccorHotels certified review
« Nice convenience. »

Nice room service. I had

Khim Families - 14/03/2019 AccorHotels certified review
« Convenience but lack standards »

the location is very convenience as it is next to the BTS and also Siam Paragon Siam Square. The room although is refurnished but it lack the standard of Novotel rooms. I can have water escaping the shower room and the maintenance of the room is lacking. I am disappointed to be honest.

Anton Friends - 14/03/2019 AccorHotels certified review
« just ok »

good location, outdated carpet on the top floor , no chair in the room

Peter H. Solo - 14/03/2019 AccorHotels certified review
« exceptional experience deluxe »

deluxe room exceptional however have you considered having clocks in each room. hotel staff excellent customer service public relation skills suare restaurant very good breakfast however never had dinner due to the fact every night they were serving seafood buffet. unfortunately i cannot ear fish. i would have considered eating dinner there if they had either roast beef or roast pork or roast chicken unfortunately that was not to be. there is still a minor issue with taxi touts coming on to your premises annoying your guests around the smoking area of your hotel. overall exceptional guest experience. p.s. thank you very much for the upgrade to the deluxe room it was very comfortable

Anonymous Business - 14/03/2019 AccorHotels certified review
« Good service for regular member guest »

This hotel was one of my favourite residence during my business trip in Bangkok. The hotel has delivered good quality services with continuous quality improvement. Thank you the Management for greeting me by welcome letter and room upgrade that made me feel so comfortable as valued guest as well as well-prepared room with welcome drinks. I received good services from Executive Club staffs, Khun Victor, Wi, Fon and Mam. I hope to stay here again in the near future.

Desmond F. Solo - 14/03/2019 AccorHotels certified review
« Good »

Good

Y. M. C. M. Business - 14/03/2019 AccorHotels certified review
« Perfect »

We will come to stay again

Simon Business - 14/03/2019 AccorHotels certified review
« Home away from home in the city »

Efficient check in, comfortable rooms, friendly service.

Bobby Couples - 13/03/2019 AccorHotels certified review
« Excellent »

Location is good and convenience. The room is clean, quiet and comfortable.

H.j. Business - 13/03/2019 AccorHotels certified review
« Friendly, safe and welcoming. »

I stayed for 1 week on business and the staff was always very courteous and helpful. My hotel room was very clean and the experience was really great.

Siewchin N. Families - 13/03/2019 AccorHotels certified review
« Great stay »

Great stay however the room toilet shower door and shower head/knob need to be replaced. The staff at the lounge is awesome, clean rooms and friendly staff. Need to upgrade on the shower area as the door can’t be closed fully and we had a hard time adjusting the hot water. Either it’s cold or it’s hot and wasting a lot of water. In the end, adults took cold shower and for the toddler, we got to adjust and adjust the temperature of the water.

Sandra Families - 13/03/2019 AccorHotels certified review
« Disappointing »

Housekeeping did not do a good job. Toilet paper, tissue paper, drinking water and tea bags not replenished. Hotel did not have a proper working desk. No privacy at all for those who need to use the toilet or bathroom due to the design of the hotel room. Hotel held my credit card booking and was not refunded promptly.

Anonymous Business - 13/03/2019 AccorHotels certified review
« Generally comfortable but noise entering the room from outside and overcrowding at breakfast were downers. »

Room was comfortable but corridors are noisy and this enters the room. The pool was good and the buffet at lunch was also good. Driver transfer service from airport good but overall noisy rooms and overcrowding at breakfast weakened the experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We are much thankful for your support and candid feedback following your stay with us. I am delighted to hear that you satisfied with the comfortable room, the pool, the lunch buffet and the transfer service. Your feedback is greatly appreciated and will inspire our staff to continue to strive towards outstanding customer service. On the other hand, I do apologize for any inconvenience regards the noisy rooms and the overcrowding breakfast experience. Your comments have been communicated with Chief Engineer and Restaurant Manager for further improvement. We hope that you will give us another chance to provide a more positive experience, and we thank you for bringing these issues to our attention. Warm regards, Sagar Naker General Manager, Novotel Bangkok on Siam Square

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