Novotel Bangkok on Siam Square Hotel 4 stars

TripAdvisor rating 4.0/5 5,265 reviews
Novotel Bangkok on Siam Square
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Hotel extras

  • 5-10-minute walk to Siam Paragon / MBK Shopping Mall

  • 30-minute drive to Suvarnabhumi Airport

  • International Buffet / Traditional Chinese restaurant

  • 2-minute walk to Siam BTS Station / City Centre

  • Free WIFI and comfortable work space

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Wheelchair access
  • Babysitting on requestPaying
  • Air conditioned
  • Airport shuttlePaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Well-being
  • Babysitting on request
Catering
  • Breakfast
  • 1 bar(s)
  • Room service
Business services
  • 6 meeting room(s)
  • Conventions hotel
  • Business center with support staff

Hotel location

Novotel Bangkok on Siam Square

392/44 Siam Square Soi 6
Rama I Road Pathumwan
10330
bangkok
thailand

Tel: +6622098888

Fax: (+66)2/2551824

Contact email

Check-in from 14h00

Check out up to 12h00

  • SIAM SQ :   SOUTHERN SOUTHERN STN

  • SIAM SQ. :   NTH & NTHEAST MOCHID

  • SIAM SQUARE :   EASTERN LINE EKAMAI

  • SIAM SQUARE. :   25.16.79.48. SIAM SQUARE

  • MRT :   All Siam

  • SIAM SQ :   BLUE LINE SILOM

  • SIAM SQUARE :   GREEN LINE SUKHUMVIT STN

  • By plane

    DON MUANG AIRPORT At 24.9km / 15.47 miles - Shuttle paying

  • By plane

    SUVARNABHUMI BKK At 30km / 18.64 miles - Shuttle paying

  • By train

    HUA LUM PONG At 4km / 2.49 miles

GPS :13.744721, 100.534816

Our accommodations

Our 425 rooms and suites are designed for both business and leisure. With room types that range from superior to executive suites, we have rooms fit for everyone. Each room highlights a flat screen TV, mini-bar, free WIFI and in-room safe. The Deluxe rooms are newly renovated with 55" Smart TV, connectivity panel & rain shower. The Executive Room treats you like a VIP. It includes access to the Premier Lounge serving breakfast & evening cocktails, boardroom use and private check-in.

Superior Room 1 Queen-size Bed

  • Max. number of persons: 4
  • Area: From 30
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Room 2 Single Beds

  • Max. number of persons: 4
  • Area: From 30
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Corner Room 1 Queen-size Bed and Sofa

  • Max. number of persons: 4
  • Area: From 35
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Deluxe Room 1 Queen-Size Bed

  • Max. number of persons: 4
  • Area: From 30
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Deluxe Room 2 Single Beds

  • Max. number of persons: 4
  • Area: From 30
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Deluxe Corner Room 1 Queen-Size Bed and Sofa

  • Max. number of persons: 4
  • Area: From 35
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Executive Premier Floor 1 King-size Bed

  • Max. number of persons: 2
  • Area: From 30
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Junior Suite 1 Queen-size Bed

  • Max. number of persons: 4
  • Area: From 45
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

One Bedroom Suite 1 King-size Bed

  • Max. number of persons: 4
  • Area: From 60
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

SPLASH POOLSIDE

Photo non contractuelle / Strictly non binding

Cocktails and refreshments under the sun. Enjoy a dip in the pool while sipping a cool cocktail, beer, fruit juice or shake. Breakfast, lunch and snack menu with international and Thai cuisine plus a selection of healthy meals, salads and sandwiches

Midday

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Evening

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 400

  • Maximum capacity: 420 people

  • Maximum banquet capacity: 20 people

Find out more

Our guest reviews for
Novotel Bangkok on Siam Square

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

12,571 reviews

tripadvisor

TripAdvisor Rating 4.0/5

5,265 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Pleasant stay

Customer review rating 4.2/5

Ken D. Business - 15/11/2019 Confirmed reviews AccorHotels

Great stay and pleasant staff. The executive rooma despite not not being renovated is much better than the upgraded room. Nice breakfast at the lounge.

Water from bathroom tap was rusty

Customer review rating 4.2/5

Charles O. Couples - 14/11/2019 Confirmed reviews AccorHotels

Drew a bath and water was rusty in color. Sink tap was rusty as well. My Wife was very shocked. Called operator to complain as there was no clear button on phone for reception. Was told water should be clear in a while. Waited a while and water became clear. Drained the bath tub and rusty residue was left in the tub. Didn’t receive any apologies or explanation when checking out.

Mind relaxing stay

Customer review rating 4.2/5

Ej C. Couples - 14/11/2019 Confirmed reviews AccorHotels

I have spent 4 nights again in Novotel Bangkok on Siam Square since my last stay in October. We are deeply impressed by Miss PLOY who is working in Premier Lounge during my stay. She renders excellent services and shows strong initiative in solving our queries. Miss PLOY demonstrates an exemplary staff in Novotel Bangkok on Saim Square!

MUI

TripAdvisor rating 4.0/5

MUIbanker Family - 14/11/2019 TripAdvisor review

I spent 3 nights booking Executive Premier and enjoyed the refreshment at the Premier Lounge. Much appreciated Miss PLOY, staff working at the Premier Lounge, showed her professional during our stay in Novotel. Thank you Miss PLOY!

Basically good.

Customer review rating 4.2/5

Robert T. Business - 13/11/2019 Confirmed reviews AccorHotels

Shower went from hot to cold suddenly, very hard to get the right temp. Low pressure was also annoying. Aircon in room did not seem to adjust. It remained at same temp but it was working and room was cool, which was most important.

Nice and Central

TripAdvisor rating 4.0/5

wim v Friends getaway - 13/11/2019 TripAdvisor review

Loved our stay at the Novotel. Easy acces to shops and restaurents. Spacious rooms. Hotelstaff are really friendly and helpful. Breakfast buffet is amazing. The buffet for dinner is great, we loved the Thai specialties.

The hotel, location, staff and service were absolutely fantastic.

Customer review rating 4.2/5

Darren A. Families - 12/11/2019 Confirmed reviews AccorHotels

My family and I rally enjoyed our stay at Novotel Bangkok on Siam Square. The hotel itself is beautiful and the room was excellent. The staff were very friendly and helpful and the location was perfect for us. We also really enjoyed the breakfasts and the little snacks in the members room. My daughter loved the cakes especially. It was all great. The only problem I had was on our last day, I had the French Omelette and I'm pretty sure the crab was not quite right because I got really sick later that night after we had checked out. I hadn't eaten anything else that day and I was the only one who ordered the omelette so it's the only thing I can attribute my illness to. It only lasted one night, so it wasn't too major. We will not let this stop us from staying at the Novotel again and I mentioned it mainly for you guys to look into it and make sure it doesn't happen to anyone else.

Always enjoy staying here

Customer review rating 4.2/5

Pc Friends - 12/11/2019 Confirmed reviews AccorHotels

I always stay in this hotel when I am on BKK. The location is good. Staff are friendly.

One Pleasant Night in Bangkok

Customer review rating 4.2/5

Ken Friends - 11/11/2019 Confirmed reviews AccorHotels

With one night to prepare for our flight home and wanting to spend it somewhere with lots going on around. The Novotel Siam Square was perfect. The room was comfortable and clean. The hotel bar and restaurant facilities delivered drinks and snacks that where tasty and good value. Close by it was easy to get to MBK and the Hard Rock Cafe. Overall a great experience in a modern hotel.

review

TripAdvisor rating 4.0/5

serena783 Business - 11/11/2019 TripAdvisor review

the reason why I stayed every year is only because of the hotel location . every year when I check in, it usually takes about 20-30mins as I always get the reason "because we are running full". this year, we checked in at around 4pm and out of 3 rooms we booked, only 2 rooms were available. last year one of the days, my room was not cleaned and I complained to the manager and he let me used the lounge while waiting for housekeeping to clean my room this year , one of the days, housekeeping didn't put any bath towels and I realised it after I finished my shower. all these happened even though I am a silver accor member. if there as another hotel in siam square, I will not stay here

Well located

TripAdvisor rating 4.0/5

Fearless72866 Business - 10/11/2019 TripAdvisor review

Lovely hotel, friendly staff and good rooms. Good pool when you need to relax and the gym is ok. Close to shops and large malls. Some good restaurants near by Very handy for the BTS so easy to get around the area.

Good Location but Not Honest

TripAdvisor rating 4.0/5

lishumin Family - 10/11/2019 TripAdvisor review

We booked 3 Executive Premier Rooms with King Size bed as we are sharing the bed with our toddlers. The check-in at the Premier Lounge was fast and they were kind enough to give us 2 rooms on level 15 for early check-in. The rooms were neat and bright but there was a very strong smoke smell in one of the rooms which we left it empty on the first night. We noticed that the room design looks like the Deluxe Room and the bed was too small to be a king size. We checked with the reception and they claimed that we were given the the executive room until the Duty Manager came and agreed that we were given the deluxe room as we requested to have the rooms on the same level. We were not informed about the change in room category in the first place which is not honest. They offered to change the rooms or add an extra bed on the second day. We chose the extra bed since we had unpack our luggages and to our dismay, the extra bed was just a sheet over the sofa bed. In the end, we cramp our 4 nights with our child on the queen size bed. We also spotted cockroaches in the newly renovated Deluxe Room. But we enjoyed the drinks and refreshments at the Lounge.

Good location and perfect staff

TripAdvisor rating 4.0/5

mnqs Business - 08/11/2019 TripAdvisor review

The location is great for biz trips, as all our clients are just a short ride away. The hotel staff is very attentive and welcoming, and so much so that our company will now use this hotel exclusively.

Another nice stay with great service

Customer review rating 4.2/5

Morten N. Q. S. Business - 07/11/2019 Confirmed reviews AccorHotels

Location is very convenient for visiting clients, and very easy to get around, as BTS is just next to hotel. Service was as always top class.

One Night Stay

TripAdvisor rating 4.0/5

jgm005 Solo travel - 07/11/2019 TripAdvisor review

I have stayed here a number of times in the past. This time, due to logistics, I was able to stay one night. Check In was, hmm, OK. Not as quick or efficient as in the past. Check out was, well, much longer than normal. I do not have a clue as to why it took so long. The front desk was well staffed. Room was good. No issues at all. Bathroom was good. Shower has an issue in room 1707 in that it would go from normal to HOT in a flash. Something that should be checked out. Internet speed was adequate. No complaints. I did not have breakfast at the hotel. The welcome free drink was good

Excellent location!

TripAdvisor rating 4.0/5

EmilieDM Family - 05/11/2019 TripAdvisor review

Novotel Bangkok on Siam Square is in an excellent location, walking distance to restaurants, malls and shopping areas and transportation. My family and I enjoyed our stay in the hotel. Personally, this is my third stay. The staff are helpful, polite and go out of their way to serve. We will definitely stay in the hotel again.

Satisfied but some areas can be improved

Customer review rating 4.2/5

Ben Business - 03/11/2019 Confirmed reviews AccorHotels

Overall stay was the same as my last couple of Months at NOVOTEL Siam Square. Front desk and Premium lounge as well as Concierge are excellent services. Breakfast staff and lobby cafe staff can be improved. Especially at breakfast, some staff seems not to happy that we are eating. I can probably think that they are over work. I have used the Gym too this visit and I think some. Guys( in Black T-Shirts) are part of NOVOTEL staff but they were busy using the gym facilities as well as playing Thai music with their mobile phone speaker.

Stay at Novotel

TripAdvisor rating 4.0/5

Kohbees Couples - 31/10/2019 TripAdvisor review

Novotel Siam has always been my first choice hotel whenever I visit BANGKOK because of its prime location and proximity to BTS. This time round, we were rather disappointed with a few things: 1. We wanted to check in before 12noon and the front desk was really helpful and offered us a Low floor room. They gave us our room keys but forgot our Accor membership benefits. They used to serve us small glasses of welcome drinks while we waited for our keys. This time round, there wasn’t any. The room had an awful stench and we had to come down to request for a change. That’s when the lady apologised for forgetting to pass us our membership benefits. 2. The room on the 15th floor was clean and we loved the 3 towel elephants placed on our beds. So cute! However, the shower was terrible. When we tried to use the big shower head, the water trickled down. We had no choice but to use the smaller shower head. The water was hot then turned cold. We tried to adjust it slightly hotter and it became scalding hot before turning cold and remained cold. It was really frustrating that we could not even enjoy our bath. For ladies with long hair, it would be so much easier to wash our hair with a strong water pressure and warm water. 3. Checking out took quite a while because we ordered room service and had to settle the bill. After waiting for about five minutes, the front desk person told us we had two bills, one for upgrading our room to a deluxe room and the other for room service. I was shocked. My booking showed full payment for a deluxe room. I was told to wait again as they did another check. I wondered where the upgrading came from. It took another 5 minutes and I decided to show them my booking form and clarified that the deluxe room had been paid for. The service at Novotel Siam hasn’t been very consistent. I have had both great and disappointing experiences there. Because there have been times when we were treated like VIPs, the expectations are high and so when the service does not match up, we inevitably feel disappointed because we know they can do better. Sure hope the next stay will be a much more pleasant one.

Fantastic

Customer review rating 4.2/5

C. S. M. Couples - 30/10/2019 Confirmed reviews AccorHotels

I would like to commend Director of F&B Phil for being friendly and knowledgeable, and being around every morning during breakfast to welcome guests. Saw him at the grill and cheese dinner on Sunday 27Oct and he was excited to present the food and dining experience. Kudos to him for having the live stations and ala minute food preparations so as not to waste the good ingredients like foie gra and scallops.

Disappointed

TripAdvisor rating 4.0/5

TCHSingapore Couples - 30/10/2019 TripAdvisor review

Booked the newly refurbished deluxe room, but the shower and bathroom are dated. Rain shower not working. Water temperature from shower head not consistent, gets hot and cold. Wall tiles are dirty. A few small cockroaches running around the coffee table in the room!

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