Hotel - Novotel Bangkok on Siam Square
Novotel Hotel Novotel Hotel

Novotel Bangkok on Siam Square Hotel

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4.0/5 4,377 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Public outdoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Valet parking
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Airport shuttle
    • DON MUANG AIRPORT (Paying)
    • SUVARNABHUMI BKK (Paying)
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Babysitting on request

Catering

  • Breakfast
  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 10 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
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Hotel location

Our rooms

Our 426 rooms and suites are designed for both business and leisure. With room types that range from standard to suites, we have rooms fitting for everyone. Each room highlights a flat screen TV, mini-bar, complimentary WIFI and in-room safe.The Executive Room treats you like a VIP. Located on the 16th or 17th floor, it includes access to the Premier Lounge serving breakfast & evening cocktails, complimentary Internet, boardroom use. Sleeps up to 2 adults.

  • 426 rooms
  • 267 non-smoking rooms
  • 13 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Spa/Jacuzzi in bathroom
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Web TV
    • Telephone
    • Radio in room
    • Crib on request
    • Remote control TV
    • WiFi in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Pay per view channel(s)
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Phone with 2 handsets in room
    • Automatic temperature control
    • TV with on-screen billing info
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Microwave in room
    • Coffee/tea making facilities
    • Minibar
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Security peephole
    • Smoke alarm in room
    • Voicemail
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 8,987 reviews

Our guest reviews for Novotel Bangkok on Siam Square

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 4,377 reviews
AccorHotels certified review
Rachel Friends - 10/04/2018
« Good location. Great Room! »

Got a free upgrade of room. Room is really nice and personalized. Comfy bed, clean and nice! Location is great, surrounded by shopping malls and restaurants.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rachel, We sincerely appreciate your feedback and for taking the time to post your review. I have noted with your satisfaction with the service, the hotel room, the comfortable bed and the convenient location. It is always encouraging to learn that our guests are satisfied as it is what we strive for every day. Your kind words will be shared with the whole team. This will certainly motivate them to keep us the good work. Once again, thank you for taking your time to share your thoughts with us. My team and I sincerely hope to have the pleasure of serving you again and making your next visit a more enjoyable one. Sincerely, Sagar Naker General Manager, Novotel Bangkok on Siam Square

AccorHotels certified review
Gerry Solo - 10/04/2018
« Amazing stay »

It was an amazing stay in the hotel. With a friendly staff and in a great location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gerry, We sincerely appreciate your feedback and for taking the time to post your review. I am delighted to hear that you had the amazing stay and that you satisfied with the friendliness service and the location. It is always encouraging to learn that our guests are pleased as it is what we strive for every day. Your kind words will be shared with the whole team. This will certainly motivate them to keep us the good work. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sagar Naker General Manager, Novotel Bangkok on Siam Square

AccorHotels certified review
Carina R. Couples - 10/04/2018
« Extremely Relaxing Stay »

My husband and I stayed for a week and loved our room at the 17th floor. The premiere lounge service was consistently excellent. Kate and Ben were always efficient and friendly. Cocktail hour was always relaxing. Our room was cleaned well mostly and we love the shower area too. Overall, a very good stay for us. We loved that it was a 5 minute walk to all the best mall areas! Cant wait to book at the Novotel Siam again very soon.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carina R., We sincerely appreciate your feedback and for taking the time to post your review. I am delighted to hear how much you enjoyed your experience and even more so to hear about the outstanding service you received from Kate and Ben. I will be sure to recognize them for their fantastic efforts. Once again, thank you for taking your time to share your thoughts with us. My team and I sincerely hope to have the pleasure of serving you again and making your next visit a more enjoyable one. We look forward to your next stay with in very soon. Sincerely, Sagar Naker General Manager, Novotel Bangkok on Siam Square

AccorHotels certified review
Samantha Families - 10/04/2018
« Convenient and comfort »

Staying with Novotel Siam Square was an amazing experience, snack right in the heart of Siam, making shopping and eating so convenient! The staffs at the lobby were friendly and efficient. Checking-in and out was a Breeze. Would definitely come back here again!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Samantha, We sincerely appreciate your feedback and for taking the time to post your review. I am delighted to hear that you had an amazing experience with us. I have also noted your satisfaction with the convenient location, the friendly and efficient service, the check-in and check-out. It is always encouraging to learn that our guests are pleased as it is what we strive for every day. Your kind words will be shared with the whole team. This will certainly motivate them to keep us the good work. Knowing you will return is the best recommendation we can have, and the team will be delighted to know. We are looking forward to welcome back to your next stay with in very soon. Sincerely, Sagar Naker General Manager, Novotel Bangkok on Siam Square

AccorHotels certified review
Mitchell C. Couples - 09/04/2018
« Great location with friendly staff and good night sleep »

We have stayed here before and keep coming back for the location and hotel itself. The premier room was great for drinks and nibbles from 5pm and service was excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mitchell C., We sincerely appreciate your feedback and for taking the time to post your review. I am delighted to hear that you satisfied with the hotel location, the friendliness service and the premier lounge privilege. It is always encouraging to learn that our guests are pleased as it is what we strive for every day. Your kind words will be shared with the whole team. This will certainly motivate them to keep us the good work. Once again, thank you for taking your time to share your thoughts with us. My team and I sincerely hope to have the pleasure of serving you again and making your next visit a more enjoyable one. Sincerely, Sagar Naker General Manager, Novotel Bangkok on Siam Square

AccorHotels certified review
Chew J. K. Families - 09/04/2018
« Bathroom upgrading needed »

Overall was ok. Location still good for shopping. But really the bathrooms in the rooms need to be upgraded. Have been basically the same for the last 20 years.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chew Jen K., We sincerely appreciate your feedback and for taking the time to post your review. I am sorry to hear that you were not fully satisfied with your stay. Please accept our sincere apologies for any dissatisfaction and discomfort it may have caused you. You will be pleased to know we have been starting works and upgrades to the property since the beginning of March. Our rooms will be getting new flooring, new bathroom design, in-room items, and much more! Nonetheless, I am happy to learn that you enjoyed our hotel location for shopping. Once again, thank you for your stay and your valuable feedback. We hope you would consider an opportunity to discover these changes in another visit. Warm regrads, Sagar Naker General Manager, Novotel Bangkok on Siam Square

AccorHotels certified review
James C. Couples - 08/04/2018
« Mr »

Excellent staff were first class

Our hotel has responded to the review
Our hotel has responded to the review

Dear James Craig, We sincerely appreciate your feedback and for taking the time to post your review. I am glad to read your overall satisfaction of the hotel and services extended by our staff. May I take the liberty of offering you an appreciation towards your complimentary comment. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We sincerely hope to have the pleasure of serving you again and making your next visit a more enjoyable one. Sincerely, Sagar Naker General Manager, Novotel Bangkok on Siam Square

AccorHotels certified review
Anonymous Couples - 08/04/2018
« Welcoming, luxurious and high class »

Gorn escorted me to the room on the highest floor. I was very impressed by his hospitality. When he sent me to the room, I was greeted with a surprise of snacks and desserts and "towel" art and room decoration with balloons. It was wonderful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Value Guest, We sincerely appreciate your feedback and for taking the time to post your review. I am certainly delighted to hear that your stay was a pleasant one and our team members took good care of you. I have shared your kind words with our team members to let them know that their efforts do not go unnoticed by our guests. It was our greatest pleasure to have been able to serve you here and we are very much looking forward to welcoming you back in the very near future. Sincerely, Sagar Naker General Manager, Novotel Bangkok on Siam Square

AccorHotels certified review
Indraneel Families - 08/04/2018
« Great location, comfortable stay »

It has an excellent location if one is in Bangkok for shopping. We were there for it after our excellent vacation in Hua Hin. The Executive room on the premier floor we stayed in was nicely appointed but a tad small for a family with 3 suitcases. Only other peeve is that the toilet doors don't have a lock. The staffs were good, prompt & helpful. I wish the drinking water bottle in the room could also be increased.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Indraneel, Thank you for taking the time to share you experience with us during your most recent stay. I am delighted to hear that you satisfied with the hotel location and the helpful service rom staff. However, we regret to note that you found the room was not ideal for your family. On a next visit you may want to try bigger rooms in the hotel like Junior suites, and One Bedroom Suite. Moreover, we have noted your constructive comments regards the toilet door and drinking bottle of water. I do apologize for any dissatisfaction and discomfort you encountered. I have shared your feedback to Engineering Manager and Executive Housekeeper for follow up and rectification. Once again, thank you for taking your time to share your thoughts with us. We hope the recent incident did not mar your overall impression of Novotel Bangkok on Siam Square and do look forward to welcoming you back on your visit to Bangkok. Sincerely, Sagar Naker General Manager, Novotel Bangkok on Siam Square

AccorHotels certified review
Anonymous Solo - 07/04/2018
« It was OK. Nothing memorable »

I have been to the hotel a few times. The room was renovated which is appreciated and it's nice to have a renovated bathroom too as compared to the old one. However please do a thorough cleaning of the air-conditioning as it has a certain smell of dampness. Not just in the room but in general from the moment I step into the hotel lobby. The smell lingers everywhere.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Value Guest, We sincerely appreciate your feedback and for taking the time to post your review. I am very sorry to read that you did not find your experience completely to your satisfaction. I appreciate your positive and constructive notes which are welcome and useful for our improvement. Despite falling short of your expectation on this occasion, we hope your next visit will be more pleasant. Warm regards, Sagar Naker General Manager, Novotel Bangkok on Siam Square

AccorHotels certified review
Lionel K. H. L. Couples - 07/04/2018
« Value for money in a convenient location »

Very pleasant but room need upgrading Toilets tiles are cracked.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lionel K H L., We sincerely appreciate your feedback and for taking the time to post your review. I am delighted to hear that you found the value for money in a convenient location. However, I do apologize for any dissatisfaction and discomfort you encountered regards the toilet tiles are cracked and outdated room. Please rest assured that we are taking the appropriate measures to address the problem and this matter has been included in our renovation plan. Once again, thank you for your stay and your valuable feedback. We hope you will give us another chance to accommodate your next stay in Bangkok and we once again apologize that you had a less than pleasant experience on your most recent visit. Sincerely, Sagar Naker General Manager, Novotel Bangkok on Siam Square

AccorHotels certified review
Kelvin K. Business - 07/04/2018
« Overall nice stay »

I stayed at Novotel@Siam for 4 nights for my business trip. Receptions are helpful but expect the English speaking could be better, comparing with my other hotel in Sukhumvit area. I was told the original room with king size bed found water leaking and force to change to single bed type, in return offered with FOC breakfast. The breakfast is acceptable level given that it is FOC for me. The room is clean but expect a little well equipped. I was looking for iron to press my shirt but none found. No clear phone directory to reach housekeeping as well. The hotel location is so convenient, walking distance for shopping and BTS station and lots of massage shops surrounding. 7-11 and Starbucks just opposite and it is 24/7, which is fantastic. The hotel lobby caters for family & young kids zone, a pool table, X-Box console and selling tempting slice & cup cakes. If it is not for business stay, I will rate for 10 for the price to pay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kelvin K., We sincerely appreciate your feedback and for taking the time to post your review. I am glad to hear that you satisfied with the hotel location, the helpful staff, and the other facilities. However, I do apologize for any dissatisfaction and discomfort you encountered regards the water leakage in the room, the English language, the missing iron, and no clear phone directory. Please rest assured that the points of concern and dissatisfaction you have raised, have been communicated to the concerning departments, in order to take appropriate actions in rectifying the issue. Once again, thank you for your stay and your valuable feedback. We hope you will give us another chance to accommodate your next stay in Bangkok and we once again apologize that you had a less than pleasant experience on your most recent visit. Sincerely, Sagar Naker General Manager, Novotel Bangkok on Siam Square

AccorHotels certified review
Lutfiah I. Families - 07/04/2018
« Good location, and friendly staff & housekeeping »

Mr. Gorn from the Front Office warmly welcomed us and checked us in very quickly. He is a very cheerful guy and always ready to assist us in our queries and very helpful when he was on duty. The room was clean, reasonably sized for two persons and the best part of the day was when we came back in the afternoon where there were those delicious cookies and cakes waiting for us!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lutfiah Ismail, Thank you for taking the time to share you experience with us during your most recent stay. I am delighted to hear that your stay was enjoyable with our convenient location, room cleanliness and friendly service. Your recognition, in particular to Mr. Gorn, has been shared with the team and is a motivation for us to keep elevating our level of service for our guests. Once again, thank you for taking your time to share your thoughts with us. We sincerely hope to have the pleasure of serving you again and making your next visit a more enjoyable one. Sincerely, Sagar Naker General Manager, Novotel Bangkok on Siam Square

TripAdvisor review
birigtf Family - 07/04/2018
« Super serviceminded staff »

This hotel is situated in Siam Square...the best base for an actice holiday in BKK. Shopping, skytrain is here as well as massage, tailor, market, street food and everythong you may look for. 👍 We heve stayed there more times and look forward to come back😎 Nielsen, Denmark

AccorHotels certified review
M. Families - 06/04/2018
« Mrs »

The hotel is very nice and it is easy to find local food and many selling bazaar there. You just only 5 min to walk out and you can find many kind of food.

Our hotel has responded to the review
Our hotel has responded to the review

Dear M., We sincerely appreciate your feedback and for taking the time to post your review. We are very pleased to note that you found the location of the hotel convenient to your needs. Thank you for taking your time to share your thoughts with us and we look forward to welcoming you again soon. Sincerely, Sagar Naker General Manager, Novotel Bangkok on Siam Square

AccorHotels certified review
K Couples - 05/04/2018
« Good location & services. »

We stayed over the Good Friday weekend. Appreciated the upgrade to executive floor due to my Accor Silver status. Staff service at front desk, entrance, Gourmet bar, The Square and Spa were good. Need improvement in room where there should be a mirror at desk area so that guests do not need to stand to make-up at wardrobe or toilet. Food in The Square tends to be overcooked when we dine there in Saturday night.

Our hotel has responded to the review
Our hotel has responded to the review

Dear K, Thank you very much for your feedback regarding your current stay. I am glad to hear that you liked the hotel location and service. However, I do apologize for any inconvenience you encountered regards the lack of mirror in your room and overcooked at the square. The points of concern you have raised, have been communicated to the concerning departments, in order to take appropriate actions in rectifying the issue. Once again, thank you for your stay and your valuable feedback. We hope the recent incident did not mar your overall impression of Novotel Bangkok on Siam Square and do look forward to welcoming you back on your visit to Bangkok. Sincerely, Sagar Naker General Manager, Novotel Bangkok on Siam Square

AccorHotels certified review
Sabrina K. Friends - 05/04/2018
« Overall is satisfied. »

I guess the room that we stayed in not yet renovated. Water leakage especially after taking shower.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sabrina K., Thank you for sparing your time to share your experience with us. I am glad to hear that the overall experience was satisfied. However, I truly regret to learn that you had the unpleasant experience regards the water leakage after taking a shower. Please accept my sincere apologies for any disappointment and discomfort you encountered. I have shared your comment to our Engineering Manager to look into this matter. Regards the room, you will be pleased to know we have been starting works and upgrades to the property since the beginning of March. Our rooms will be getting new flooring and in-room items, and much more! Once again, thank you for your stay and your valuable feedback. We hope you would consider an opportunity to discover these changes in another visit. Sincerely, Sagar Naker General Manager, Novotel Bangkok on Siam Square

AccorHotels certified review
Michael C. Business - 05/04/2018
« A wonderful stay »

It was my 1st time staying in this premises of yours though I had stayed previously in Novotel Platinum a few times. I have to say that location is very convenient here and in fact the service provided here really entices me to want to come back again. Right from the start with the check-in, it was really welcoming especially by your front desk manager Gorn. He made the process a seamless and a very welcoming one. He was always so ready and earnest to serve all his guests. The room allocated to me(1022) was very neat and clean though the furnishings were a tad worn. However I believe the hotel is undergoing some renovations in some of your guest rooms to provide an even better stay experience to future guests. A little feedback to help improve guest experience will be, if the other lobby staff are able to smile a little more. Nonetheless on the day of check-out, I was again assisted by Gorn to do my check-out and it was again a breeze. Took care of all my needs till the moment I left for the airport. Will be looking forward to staying in your premises again be it for work or vacation. Appreciate if you are able to pay the necessary compliments to all the staff involve who made the hotel stay experience such a nice one.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael C., Thank you for sparing your time to share your experience with us. I am not only to learn that you liked the hotel location, but I am also pleased to hear that Khun Gorn left a great impression on you. I will be sure to recognize him for his fantastic efforts. However, I am sadness that you felt the room was worn down. Please accept my apologies for any dissatisfaction. We have been starting works and upgrades to the property since the beginning of March. Our rooms will be getting new flooring and in-room items, and much more! Thank you once again for your kind feedback. Meanwhile, the team and I are looking forward to welcoming you back in the near future for another memorable stay. Sincerely, Sagar Naker General Manager, Novotel Bangkok on Siam Square

AccorHotels certified review
William T. Couples - 04/04/2018
« Mr »

Was disappointed that the extensive ongoing renovation works was not highlighted in your website. This information will allow customers a choice to decide whether to stay there and putting up with the inconveniences or not. There were also some issues with the housekeeping standard as the blanket cover and even the towels had an unpleasant odor. These were probably due to the fact that they were not aired and dried completely. Overall, the location was superb, staff's attitude were good and helpful. Special mention of the chef in charge of the egg station (Square restaurant) during my stay from 28 Mar to 2 Apr. Was very positive and always smiling. Kudos!

Our hotel has responded to the review
Our hotel has responded to the review

Dear William T., Thank you for taking the time to share you experience with us during your most recent stay. It is with much regret I read about the unfortunate circumstances of your recent stay at our hotel. Please accept my sincerest apologies for the unpleasant experience concerning disturbing noise from an undergoing refurbishment on several of our guest rooms. Kindly rest assured that we will do our best to remedy the situation in an effort to improve our guest satisfaction. I do apologize for any discomfort you encountered regards the unpleasant odor from the blanket cover and the towels which I have shared your constructive feedback to Executive Housekeeper. The teams at the time and afterwards in additional training and guidance for especially the housekeeping attendants and supervisors towards ensuring these issues do not occur in the future. Nonetheless we are pleased to read that you satisfied with the hotel location, and the helpful service. Your recognition, in particular to chef in charge of the egg station, will be shared with the team and is a motivation for us to keep elevating our level of service for our guests. Once again, thank you for your stay and your valuable feedback. We hope that you will give us another chance to accommodate your next stay in Bangkok and we once again apologize that you had a less than pleasant experience on your most recent visit. Warm regards, Sagar Naker General Manager, Novotel Bangkok on Siam Square

AccorHotels certified review
Menon H. Couples - 04/04/2018

We had a good enjoyable experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Menon H., Thank you very much for sparing some of your time to share your comments with us. I am delighted to hear that you had a good enjoyable experience. It is always encouraging to learn that our guests are satisfied as it is what we strive for every day. Your kind words will be shared with the whole team. We are grateful for your support and look forward to your return. Sincerely, Sagar Naker General Manager, Novotel Bangkok on Siam Square

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