Novotel Bangkok on Siam Square Hotel 4 stars

TripAdvisor rating 4.0/5 5,180 reviews
Novotel Bangkok on Siam Square
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Hotel extras

  • 5-10-minute walk to Siam Paragon / MBK Shopping Mall

  • 30-minute drive to Suvarnabhumi Airport

  • International Buffet / Traditional Chinese restaurant

  • 2-minute walk to Siam BTS Station / City Centre

  • Free WIFI and comfortable work space

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Wheelchair access
  • Babysitting on requestPaying
  • Air conditioned
  • Airport shuttlePaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Well-being
  • Babysitting on request
Catering
  • Breakfast
  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 6 meeting room(s)
  • Conventions hotel
  • Business center with support staff

Hotel location

Novotel Bangkok on Siam Square

392/44 Siam Square Soi 6
Rama I Road Pathumwan
10330
bangkok
thailand

Tel: +6622098888

Fax: (+66)2/2551824

Contact email

Check-in from 14h00

Check out up to 12h00

  • SIAM SQ :   SOUTHERN SOUTHERN STN

  • SIAM SQ. :   NTH & NTHEAST MOCHID

  • SIAM SQUARE :   EASTERN LINE EKAMAI

  • SIAM SQUARE. :   25.16.79.48. SIAM SQUARE

  • MRT :   All Siam

  • SIAM SQ :   BLUE LINE SILOM

  • SIAM SQUARE :   GREEN LINE SUKHUMVIT STN

  • By plane

    DON MUANG AIRPORT At 24.9km / 15.47 miles - Shuttle paying

  • By plane

    SUVARNABHUMI BKK At 30km / 18.64 miles - Shuttle paying

  • By train

    HUA LUM PONG At 4km / 2.49 miles

GPS :13.744721, 100.534816

Our accommodations

Our 425 rooms and suites are designed for both business and leisure. With room types that range from superior to executive suites, we have rooms fit for everyone. Each room highlights a flat screen TV, mini-bar, free WIFI and in-room safe. The Deluxe rooms are newly renovated with 55" Smart TV, connectivity panel & rain shower. The Executive Room treats you like a VIP. It includes access to the Premier Lounge serving breakfast & evening cocktails, boardroom use and private check-in.

Superior Room 1 Queen-size Bed

  • Max. number of persons: 4
  • Area: From 30
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room 2 Single Beds

  • Max. number of persons: 4
  • Area: From 30
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Deluxe Room 1 Queen-Size Bed

  • Max. number of persons: 4
  • Area: From 30
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Deluxe Room 2 Single Beds

  • Max. number of persons: 4
  • Area: From 30
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Deluxe Corner Room 1 Queen-Size Bed and Sofa

  • Max. number of persons: 4
  • Area: From 35
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Corner Room 1 Queen-size Bed and Sofa

  • Max. number of persons: 4
  • Area: From 35
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Premier Floor 1 King-size Bed

  • Max. number of persons: 4
  • Area: From 30
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Junior Suite 1 Queen-size Bed

  • Max. number of persons: 4
  • Area: From 45
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

One Bedroom Suite 1 King-size Bed

  • Max. number of persons: 4
  • Area: From 60
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

LOK WAH HIN CHINESE RESTAURANT

Type of cuisine: null

The award-winning Lok Wah Hin, having been voted the Best Chinese Restaurant in Bangkok for 14 consecutive years, offers an array of delicious and authentic Dim Sum dishes, in a classical Chinese village style atmosphere.

Lunch

11:30 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE SQUARE

Type of cuisine: International

The Square prepares a daily extravaganza of international fare for gourmet adventurers that enjoy variety and quality. The restaurant offers cuisine from Asia, Europe and the Americas, plus a selection of traditional cusine from regional Thailand.

Lunch

11:30 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GOURMET BAR

Type of cuisine: Gourmet

Gourmet Bar is a relaxed space that serves a wide range of authentic Thai and western dishes as well as a selection of delicious drinks and pastries. It is open from 7am till late, making a variety of dishes available to you at all hours.

Lunch

07:00 - 23:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SPLASH POOLSIDE

Photo non contractuelle / Strictly non binding

Cocktails and refreshments under the sun. Enjoy a dip in the pool while sipping a cool cocktail, beer, fruit juice or shake. Breakfast, lunch and snack menu with international and Thai cuisine plus a selection of healthy meals, salads and sandwiches

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 400

  • Maximum capacity: 420 people

  • Maximum banquet capacity: 20 people

Find out more

Our guest reviews for
Novotel Bangkok on Siam Square

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

12,524 reviews

tripadvisor

TripAdvisor Rating 4.0/5

5,180 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Quality staff and Room

Customer review rating 4.2/5

T E. R. M. S. I. T. T. H. Business - 11/10/2019 AccorHotels review

Quality service from staff @ check in and check out Room is Cozy and clean

Excellent service from Jah and Ben

Customer review rating 4.2/5

N. A. Couples - 11/10/2019 AccorHotels review

I was joining my husband for his business trip and arrived at the hotel earlier than expected. Jah, who received me at the check in counter, immediately recognised me when I explained who I was - that the room was booked in my husband’s name and I was checking in early. I was pleasantly surprised. She said that they were expecting me at 2pm. I was resigned to have to come back later. However, Jah assured me that since I was already there, they would help to find an available room, as the room reserved for us was not ready. Jah and Ben quickly located a room for me and checked me in. I am truly grateful for the excellent service provided by both of them, particularly Jah. Thank you so much, Jah and Ben, for your kindness. I am truly grateful!

Excellent Service

TripAdvisor rating 4.0/5

hof254 Family - 11/10/2019 TripAdvisor review

I were staying for 3 nights. Service is excellent and staffs is friendly and helpful. Check in were fast and delighted to received a surprise birthday cake and a card in my room. Will come back again in future.

UNFORGETABLE

Customer review rating 4.2/5

Sueana Couples - 10/10/2019 AccorHotels review

Received a 5 star service from all staff Reception at Premier Club was superb Food was faboulous and lots of varieties

Good service and clean room

Customer review rating 4.2/5

M. T. Business - 10/10/2019 AccorHotels review

The team was friendly and the room was clean. Enjoyed my 2 night stay.

Great

Customer review rating 4.2/5

William Couples - 07/10/2019 AccorHotels review

Was similar to previous stays. Liked the little touches such as the complementary snacks and welcome drinks etc. Staff are pleasant and bellhops service is great.

Dear William, I would like to thank you for choosing Novotel Bangkok on Siam Square as your accommodation of choice as well as the time taken to share your comments with us. I am pleased to read that you had an enjoyable stay yet again and that you loved the service and care along with all the little touches from our team! Your feedback means a lot to us so please rest assured that your comments will be passed on to our team member. With our repeated thanks for your unfailing support, we look forward to welcoming you back and offering another great stay. Yours Sincerely, Sagar Naker General Manager Novotel Bangkok on Siam Square Siam Square Soi 6, Bangkok Thailand 10330 Tel : +6… Fax : +6… Email : H1… Website : www.novotel.com/asia A Planet 21

Nice hotel

TripAdvisor rating 4.0/5

eileenfriend Friends getaway - 05/10/2019 TripAdvisor review

The location is very convenient, only 2 mins walk from BTS. The room is clean. The hotel staff are very nice and helpful. They are willing to answer your questions. Highly recommend this hotel to my friends in the future.

불성실한 서비스

Customer review rating 4.2/5

Soohyon K. Families - 04/10/2019 AccorHotels review

We have arrived the hotel 1AM after long flight and migration exhasted, and found that nobody was there to help. We were embarassed to see that there was no way to call anyone but found a guy cleaning the floor then he knocked an office still there was no answer from inside. He entered the office and went out followed by a staff who helped us with check-in. However, we asked to make the reservation by my wife's name but it was me on the document. I have never ever seen or heard that a 5 star hotel with nobody on a reception desk in my life. When we got to the room it was almost 2AM so we ahd to go to bed without taking shower but tried to wash face and brush teeth. The sink drain lid was broken, so water did not flush away. After brush my teeth, I could not wash my face neither anyone in my family. Owful experience. Lucky to have only one night there otherwise I would not even imagine.

Dear Soohyon k., Thank you for taking the time to give us your feedback concerning your stay. Regretfully, your stay did not meet your expectations and you were not satisfied with our service provided. I would like to personally apologize for the series of unfortunate incidences that you experienced upon your arrival and the issue with the sink drain lid in the bathroom. We continually try to do our very best for all of our guests, but unfortunately, sometimes we do fail. We will have our team address this right away in order to correct and improve our hotel product and services. I truly hope you would allow us to welcome you back and better serve you. I can confirm to you that what happened was rather an isolated incident, which we would love to have the opportunity to make things right for you. Please do not hesitate to contact me personally on your next visit as I would be pleased to make the necessary arrangement to ensure you have a comfortable and memorable stay. Thank you again for your honest feedback. I hope that you will consider giving us another opportunity to demonstrate our commitment to memorable guest experiences. Yours Sincerely, Sagar Naker General Manager Novotel Bangkok on Siam Square Siam Square Soi 6, Bangkok Thailand 10330 Tel : +6… Fax : +6… Email : H1… Website : www.novotel.com/asia A Planet 21

I did not stay at Novotel

Customer review rating 4.2/5

Kristy Families - 02/10/2019 AccorHotels review

Has someone been using my accounts. I did not stay in Novetel Siam Sq. nor went to Bangkok in the month of Sep. 2019. I had received numerous of such surverys from Novotel on different months....so strange.

Unsatisfactory service

Customer review rating 4.2/5

Lin Business - 29/09/2019 AccorHotels review

Service staff were not attentive nor efficient. Had to wait for my room to be ready and the counter staff forgot to check and inform me when it was ready. I had to proactively check with the staff. The rooms also did not live up to a 4 stars standard.

Hotel needs upgrading

Customer review rating 4.2/5

Mr L. Business - 29/09/2019 AccorHotels review

Room facilities are really bad. Room1602 Drain clogged. Had to shower in pool of dirty water for 2 days. Curtain has stained. Basin has missing stopper. Unresponsive to my request even after approaching front desk and email. Until I had to find duty manager than she changed the room for me. New room 912 looks old and has weird smell. Under table has so much accumulated dirt. Really need to buck up

Dear Mr. L., We would like to thank you for being a LeClub AccorHotels Gold member and for taking the time to answer our Guest Satisfaction Survey regarding your stay at the Novotel Bangkok on Siam Square. We apologize for the series of unacceptable events that occurred during your recent stay with us. I will look into the issues that you've noted, and take corrective action immediately. We take pride in providing clean and affordable accommodations, and are committed to a high level of customer service. Mr. L., please do not hesitate to contact me personally once you plan your next visit as I would be pleased to make the necessary arrangement and ensure that your stay is a memorable and comfortable one. We hope that you will give us another opportunity to provide a more positive experience, and we thank you for bringing these issues to our attention. Yours Sincerely, Sagar Naker General Manager Novotel Bangkok on Siam Square Siam Square Soi 6, Bangkok Thailand 10330 Tel : +6… Fax : +6… Email : H1… Website : www.novotel.com/asia A Planet 21

Excellent

Customer review rating 4.2/5

Wendy Families - 27/09/2019 AccorHotels review

This was 2nd time we stay in Novotel within 6 months. We really like Novotel Hotel @ Siam Square, the staff are friendly and helpful, we really can feel their sincerity. Well done!

Dear Wendy, Thank you very much for bringing your experience to our attention and for being an Accor Le club member. Meeting and in many cases exceeding the expectation of our guests is our daily goal. We are delighted to learn that your overall stay was to your satisfaction especially our staff friendliness and helpfulness. Your kind words will be passed along to our team as the positive feedback always encourage us to deliver our best service. With our repeated thanks for your unfailing support, we look forward to welcoming you and offering another great stay. Yours Sincerely, Sagar Naker General Manager Novotel Bangkok on Siam Square Siam Square Soi 6, Bangkok Thailand 10330 Tel : +6… Fax : +6… Email : H1… Website : www.novotel.com/asia A Planet 21

ืnot good as expected

Customer review rating 4.2/5

V. P. Solo - 27/09/2019 AccorHotels review

early check in, just a word to promote, not exist Someone, at front, said just Accor system, not in Thailand. When I insisted, she proposed another type of room, that's ok. but I got same type, what's!

Excellent location but not clean

TripAdvisor rating 4.0/5

Emma S Family - 27/09/2019 TripAdvisor review

We loved our stay at Novotel Siam Square in the past. This time, we were disappointed. Our room wasn't clean properly during the 5 night stay. The dirt kept being pushed into the same corner and gathered there. The hotel maids/cleaner were probably too busy with their mobiles to pay good attention! The bathroom was dirty with growing mould, especially the shower recess with very slow drainage. The water kept overflowing onto the bathroom floor. The new lobby layout is peculiar. The swings are silly and absolutely impractical. They should be in the children section. It would have been sensible to have proper chairs in the waiting area. The lighting is poor. The whole area looks unwelcoming. Breakfast room was ok, minus the bad/rotten smell that greeted us at the front, just before we went to eat! The lift should have security swipe instead of several security guards. We hope the management would want to make use of our feedback to improve the hotel's quality.

Need improvement

TripAdvisor rating 4.0/5

Daydream44423 Couples - 27/09/2019 TripAdvisor review

I have submitted all my needs piors online check in , only 1 needs was fulfilled, a great disappointed. i believe the management should work something on it as this is not the first time i am using Siam Novotel.

Customer review rating 4.2/5

Vincent N. Families - 26/09/2019 AccorHotels review

The premier lounge is only available in limited time with snack and drinks. no snack is available from 11:00 to 1700. nothing available after 2100.

Great Location

TripAdvisor rating 4.0/5

FarAway17882126274 Business - 26/09/2019 TripAdvisor review

I love the location, is almost right in the heart of the few popular shopping areas. The hotel is located near to Siam BTS which is about a 5 min walk. The BTS has built an overhead bridge right below the tracks and this bridge linked up Siam Paragon, Central World, Big C supermarket. Hotel services and rooms are good. Overall 4.5/5

Excellect Service by Reservation Officer

TripAdvisor rating 4.0/5

NickT1386 Solo travel - 25/09/2019 TripAdvisor review

Extra mile by the Reservation Officer (Ms.Thanyaluck Ponyiam(Pai). Had multiply online bookings owing to some technical bug when confirming online payment. Via email, the Reservation Officer very quickly sort it out, waived the conditions imposed and re-instated the rewards points for that booking, all within a few hours. Good experience compared to many other hotels.

One of the best hotels in Bangkok

TripAdvisor rating 4.0/5

Chan3756 Couples - 25/09/2019 TripAdvisor review

Good location, great services by the staffs. However, room is poorly maintained. Toilet flush (small flow) is not working. The flow rate of the sink is slow. The shower tap is not optimum at 6 o’clock position, water is either hot or cold running from the tap. The lighting on the bed wall is not working.

Good location

Customer review rating 4.2/5

Anonymous Couples - 24/09/2019 AccorHotels review

Good location near BTS station. Lots of massage shop around.

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