Hotel - Novotel Bangkok on Siam Square
Novotel Hotel Novotel Hotel

Novotel Bangkok on Siam Square Hotel

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4.0/5 4,314 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Public outdoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Valet parking
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Airport shuttle
    • DON MUANG AIRPORT (Paying)
    • SUVARNABHUMI BKK (Paying)
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Babysitting on request

Catering

  • Breakfast
  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 10 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
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Hotel location

Our rooms

Our 426 rooms and suites are designed for both business and leisure. With room types that range from standard to suites, we have rooms fitting for everyone. Each room highlights a flat screen TV, mini-bar, complimentary WIFI and in-room safe.The Executive Room treats you like a VIP. Located on the 16th or 17th floor, it includes access to the Premier Lounge serving breakfast & evening cocktails, complimentary Internet, boardroom use. Sleeps up to 2 adults.

  • 426 rooms
  • 267 non-smoking rooms
  • 13 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Spa/Jacuzzi in bathroom
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Web TV
    • Telephone
    • Radio in room
    • Crib on request
    • Remote control TV
    • WiFi in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Pay per view channel(s)
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Phone with 2 handsets in room
    • Automatic temperature control
    • TV with on-screen billing info
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Microwave in room
    • Coffee/tea making facilities
    • Minibar
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Security peephole
    • Smoke alarm in room
    • Voicemail
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 8,627 reviews

Our guest reviews for Novotel Bangkok on Siam Square

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 4,314 reviews
AccorHotels certified review
Christopher Business - 14/02/2018
« 3 nights in Bangkok »

Pleasant stay in Bankok in this well-located hotel. Nice staff and clean room. Nothing to complain about

Our hotel has responded to the review
Our hotel has responded to the review

Dear ChristopheR, Thank you for taking the time to tell us about your experience at Novotel Bangkok on Siam Square. I am pleased to learn that you enjoyed your stay with us and that you liked so many aspects of our hotel ranging from our location, our service and clean room. It is always encouraging to learn that our guests are satisfied as it is what we strive for every day. Your kind words will be shared with the whole team. This will certainly motivate them to keep us the good work. Once again, thank you for taking your time to share your thoughts with us. We sincerely hope to have the pleasure of serving you again and making your next visit a more enjoyable one. Sincerely, Sagar Naker General Manager, Novotel Bangkok on Siam Square

AccorHotels certified review
Kimbohmee Couples - 14/02/2018
« Location is very good »

All the hotelier are very kind. Especialy front desk agent! Really thanks for that^^

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kimbohmee, Thank you very much for sparing some of your time to share your comments with us. I am only delighted to hear that you liked the hotel location, but I am also very pleased to read that Front Desk agent left a great impression on you. I will be sure to recognize them for their fantastic efforts. Once again, thank you for taking your time to share your thoughts with us. We hope that you continue to choose us as your preferred hotel. As such, we are always looking forward to welcoming you back in the near future. Sincerely, Sagar Naker General Manager, Novotel Bangkok on Siam Square

AccorHotels certified review
T. P. H. Families - 13/02/2018
« Try to satisfy our needs & requests that we had made when we book in Singapore. »

Staff helpful when we approach them for info on how to move around in Bangkok.

Our hotel has responded to the review
Our hotel has responded to the review

Dear T. Peng H., We sincerely appreciate your feedback and for taking the time to post your review. Your feedback is what motivates us to keep doing our best at all times to fulfill all of our guest’s expectations. Thanks again for your encouragement and we look forward to welcoming you again soon. Sincerely, Sagar Naker General Manager, Novotel Bangkok on Siam Square

AccorHotels certified review
Anonymous Families - 13/02/2018
« Ms »

It was a pleasant experience staying with Novotel Siam. Total 5 star service and experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Value Guest, We sincerely appreciate your feedback and for taking the time to post your review. Your feedback is what motivates us to keep doing our best at all times to fulfill all of our guest’s expectations. Thanks again for your encouragement and we look forward to welcoming you again soon. Sincerely, Sagar Naker General Manager, Novotel Bangkok on Siam Square

AccorHotels certified review
Ian Couples - 13/02/2018
« Great staff, good location & clean rooms »

Check in staff were friendly and polite. Rooms were clean and well maintained.

AccorHotels certified review
Anonymous Business - 13/02/2018
« The dining service was very poor. »

Rooms was ok. The shower has low pressure. So water was to little.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Value Guest, Thank you for taking the time to share you experience with us during your most recent stay. I am sorry to hear that you had the poor experience with the dining service as well as the low pressure at the shower in your room. I do apologize for any inconvenience you encountered. I have shared your feedback to Director of Food and Beverage and Chief Engineer for immediate improvement. We do appreciate you bringing your concerns to our attention and therefore giving us an opportunity to improve. We highly hope that you can accept our apology and give us another chance for providing an excellent hospitality experience in your future trip to Bangkok. Warm regards, Sagar Naker General Manager, Novotel Bangkok on Siam Square

AccorHotels certified review
Joseph M. Y. F. Business - 13/02/2018
« Slowly getting disappointed by disappearing amenities »

I am a regular guest as you can see from your records. However, as the years go by, I've noticed that small things that make my stay extremely enjoyable are disappearing. First to go was the welcome fruit platter in the room. Next, the complimentary drink in the lounge. Then, the breakfast buffet choices are thinning out. During my last stay, I had to ask for extra soap AND the ashtray and matches even if I was staying in a smoking room. I know it has something to do with the cost but! I certainly miss those times when the hotel would give a computer mouse for the 10th stay. Now I am told by a lady manning the group tours table that I can't sit down on the chair and look for another chair in the lobby although I politely said I was just waiting for somebody and there was no one inquiring about tours at that time. There are small things that make a guest feel special. 5 years ago, the rating was 10. I hope you get my drift. Don't lose it. Thank you.

AccorHotels certified review
Gerd A. W. Families - 12/02/2018
« Extremely convenient location »

Everything was to our entire satisfaction. Room just a bit dated, but no complaints.

AccorHotels certified review
Vincent L. Families - 12/02/2018
« Vincent l. »

Location , guest services, checking in and out id fantastic. The rooms are abit old though...

AccorHotels certified review
Allister L. Business - 11/02/2018
« Excellent and comfortable stay »

Excellent and Comfortable stay. Staff were polite and service was proficient. Look forward to staying here again.

AccorHotels certified review
F. Y. K. Couples - 11/02/2018

This is my worse experience after so many stays at your hotel. I requested for a non-slip rubber mat for the bath tub and was given a dirty and fray one. After complaining to your reception it was replaced with another slightly cleaner one. The spread at your morning breakfast have been declining when compared with the 1990s. On the morning of my checkout as I had arranged for a taxi to pick me at 6.45 am, I went to partake my breakfast at about 6.05 am and was told that it would be ready in about 10 minutes, I told your female staff at the door that I will be getting a taxi at 6.45am and I will take whatever food that are available and she reluctantly agreed with a disapproving look on her face.

Our hotel has responded to the review
Our hotel has responded to the review

Dear F. Yong K., Thank you very much for sparing some of your time to share your comments with us. I truly regret that your stay with us did not entirely fulfil your expectations. We understand your disappointment and sincerely apologize for any dissatisfaction and discomfort caused due to the issues with the floor mat as well as your breakfast experience. Please be assured that Executive Housekeeper and Director of Food and Beverage have been informed about this matter and immediate actions and steps will be adjusted and improve our offerings to better meet the needs of our guests. We hope you will give us another chance to accommodate your next stay in Bangkok and we once again apologize that you had a less than pleasant experience on your most recent visit. Warm regards, Sagar Naker General Manager, Novotel Bangkok on Siam Square

AccorHotels certified review
Anonymous Solo - 11/02/2018
« NIce 2 day layover »

It was nice to stay again with Siam Square - have stayed there over a period of 20 years now. Staff very helpful and friendly. The rooms are so much cleaner feeling without the carpet and the bathrooms are great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Value Guest, Thank you for your continuous support and loyalty towards Novotel Bangkok on Siam Square over the 20 years and for the time that you had taken to share your feedback with us. I am delighted to hear that you appreciated with the helpfulness and friendliness service provided by our staff and that you also enjoyed the new deluxe room. Thank you once again for your kind feedback. Meanwhile, we are looking forward to welcoming you back in the near future for another memorable stay. Sincerely, Sagar Naker General Manager, Novotel Bangkok on Siam Square

AccorHotels certified review
Jon Friends - 11/02/2018

Good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jon, Thank you for sparing your time to share your experience with us. I am delighted to learn that overall experience was good. I look forward to the opportunity to welcome you back and hope you will allow us the opportunity to do so. Sincerely, Sagar Naker General Manager, Novotel Bangkok on Siam Square

AccorHotels certified review
Florence C. Friends - 11/02/2018
« Good except didn’t like the bellboy solicitation of car ride to airport »

Overall stay was good and glad to be upgraded when we returned after our Khao Yan trip but we kept hearing a machine’s loud noise, think it was the lift when upgraded and staying near the lifts. Also, didn’t like a bellboy’s solicitation asking us to take a black car to airport, kept telling us no cab which came likely shortly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Florence C., Thank you very much for your feedback regarding your current stay. I am delighted to hear that your stay was good and enjoyed the room upgraded. However, I would like to apologize for the unprofessional behavior of our bell staff, and any resulting inconvenience and irritation during your stay. I have urgently and constructively shared your comments with our Front Office Manager for an immediate corrective action. We hope that you will give us another chance to provide a more positive experience, and we thank you for bringing these issues to our attention. Warm regards, Sagar Naker General Manager, Novotel Bangkok on Siam Square

AccorHotels certified review
Jesse Couples - 10/02/2018
« Short stay and great experience »

Staff are friendly with smile. Great make over in the lobby. Room pretty comfortable. Wonderful location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jesse, Thank you for taking the time to share you experience with us during your most recent stay. I am delighted to hear that you had the great experience while staying with us as well as enjoyed the hotel location and friendly service from staff. It is always encouraging to learn that our guests are satisfied as it is what we strive for every day. Once again, thank you for taking your time to share your thoughts with us. We truly hope we will be able to welcome you back to stay with us in the not too long distant future. Sincerely, Sagar Naker General Manager, Novotel Bangkok on Siam Square

AccorHotels certified review
Anonymous Business - 09/02/2018
« Adequate »

Efficient service, enjoyable stay but falling short on value for money. On this matter, one thing I'm curious about - on checking in, I was told that my experience would be better than last time as the room was deluxe. However, the room was precisely the same as the one I stayed in previously, albeit at twice the price! (I'm aware that the price change was due to late booking and high season).

AccorHotels certified review
Clement Business - 09/02/2018
« Nice and clean room »

It was great location and nice hotel. Breakfast could be improved.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Clement, Thank you for taking the time to share you experience with us during your most recent stay. I am delighted to hear that you enjoyed the hotel location. However, I do apologize for any disappointment regards the breakfast experience. Your comment has been shared to Culinary team for further improvement. Once again, thank you for taking your time to share your thoughts with us. We hope the recent incident did not mar your overall impression of Novotel Bangkok on Siam Square and do look forward to welcoming you back on your visit to Bangkok. Sincerely, Sagar Naker General Manager, Novotel Bangkok on Siam Square

AccorHotels certified review
L. Y. K. Business - 09/02/2018
« Very Satisfied »

I was very satisfied with my experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear L. Yew K., Thank you for taking the time to tell us about your experience at Novotel Bangkok on Siam Square. I am so pleased to hear that you satisfied your stay with us. I forwarded your impressions to our team. This will certainly motivate them to keep up the good work. Thanks again for your encouragement and we look forward to welcoming you again soon. Sincerely, Sagar Naker General Manager, Novotel Bangkok on Siam Square

AccorHotels certified review
Dalyce Solo - 09/02/2018
« Beautiful hotel, wonderful staff!!! »

It was great! Bed was super comfortable and everything was so clean. Amazing breakfast selection. Loved the live music in the lounge. You don't need to leave the hotel, everything is there!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dalyce, Thank you for taking the time to tell us about your experience at Novotel Bangkok on Siam Square. I am not only delighted to hear that you had the comfortable stay, but I am also pleased to learn that you enjoyed the breakfast and other facilities in the hotel. I have relayed your kudos to the service team and they truly appreciated you sharing your experience. Once again, thank you for taking your time to share your thoughts with us. We hope that you continue to choose us as your preferred hotel. As such, we are always looking forward to welcoming you back in the near future. Sincerely, Sagar Naker General Manager, Novotel Bangkok on Siam Square

AccorHotels certified review
Ooh L. Couples - 08/02/2018
« Good »

Very good location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ooh lawrence, We sincerely appreciate your feedback and for taking the time to post your review. We are very pleased to note that you found the location of the hotel convenient to your needs. Thank you for taking your time to share your thoughts with us and we look forward to welcoming you again soon. Sincerely, Sagar Naker General Manager, Novotel Bangkok on Siam Square

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