Hotel - Novotel Bangkok on Siam Square
Novotel Hotel Novotel Hotel

Novotel Bangkok on Siam Square Hotel

4.0/5 4,672 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 3140.00 THB Non member rate
From 3140.00 THB Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Private indoor parking
    • Public outdoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Valet parking
    • Well-lit parking
  • Wheelchair access
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Airport shuttle
    • DON MUANG AIRPORT (Paying)
    • SUVARNABHUMI BKK (Paying)
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Sauna
  • Babysitting on request

Catering

  • Breakfast
  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 10 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business center with support staff
See all services

Hotel location

Our rooms

Our 426 rooms and suites are designed for both business and leisure. With room types that range from superior to executive suites, we have rooms fit for everyone. Each room highlights a flat screen TV, mini-bar, free WIFI and in-room safe.The Deluxe rooms are newly renovated with 55" Smart TV, connectivity panel & rain shower. The Executive Room treats you like a VIP. It includes access to the Premier Lounge serving breakfast & evening cocktails, boardroom use and private check-in.

  • 426 rooms
  • 267 non-smoking rooms
  • 13 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Web TV
    • Telephone
    • Remote control TV
    • WIFI in your room
    • Telephone in bathroom
    • Baby bed
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Bouquet TV Canal+ and Canalsat
    • Automatic temperature control
    • TV with on-screen billing info
    • Direct dial telephone
    • High speed transmission line
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 10,380 reviews

Our guest reviews for Novotel Bangkok on Siam Square

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 4,672 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Anonymous Families - 11/12/2018 AccorHotels certified review
« It was ok »

Check in is always a mess; you need to have a more clear line for where people should wait when they check in. Also, whilst the rooms/bathrooms are nicely revamped, the showers leaked whenever htey were used so the floors were always wet. Staff is very friendly and generally helpful

Alan Y. Families - 11/12/2018 AccorHotels certified review
« Staycation at Novotel Siam »

Pleasant stay and warming welcome by Novotel staff from hotel reception to housekeeping to F&B. You are a amazing people of Thailand.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alan Y., Thank you very much for your feedback regarding your current stay. It is our great pleasure to read that your recent visit trip to our hotel was pleasant, and received the warm welcome from our staff. Your comments are very encouraging and will definitely be shared with them.Thank you again for your kind review and we truly enjoyed being at service to you and we hope to warmly welcome you back for another enjoyable time in the not too distant future. Sincerely, Sagar Naker General Manager, Novotel Bangkok on Siam Square

Joyce Families - 11/12/2018 AccorHotels certified review
« Good »

Nice comfortable beds. Room was well equipped. Check in progress is good but would have been great if can be quicker.

Y. E. A. Business - 11/12/2018 AccorHotels certified review
« Thai hospitality at its best! :D »

Very warm and personal treatment from your staff "Yati" and "Kate" from the reception. I shall return - again!

Anthony Business - 11/12/2018 AccorHotels certified review
« Friendly Team Great Location »

Staff friendly and helpful as usual.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anthony, Thank you very much for your feedback regarding your current stay. It is our great pleasure to read that your recent visit trip to our hotel was pleasant, and satisfied with the friendly service. Your comments are very encouraging and will definitely be shared with them.Thank you again for your kind review and we truly enjoyed being at service to you and we hope to warmly welcome you back for another enjoyable time in the not too distant future. Sincerely, Sagar Naker General Manager, Novotel Bangkok on Siam Square

Agnes Couples - 10/12/2018 AccorHotels certified review
« Good stay but could have been better »

There were a couple of issues with the room. The sink in the bathroom did not drain well and would fill up with water. And the ceiling above the shower had a water leak that looked dangerous. The doors and the wall seemed a little dirty and scuffed in some places. However the customer service was great. We had to have a late checkout as my husband and I were delayed at the hospital and the staff was friendly and accommodating. And the breakfast was delicious and had a a lot of options. We would stay there again, although we would rate the stay much higher if the rooms were better taken care of.

M. N. D. Families - 10/12/2018 AccorHotels certified review
« Very satisfied. »

Very satisfied with the reception and room condition. Was very pleased with the executive premier service provided.

Anonymous Friends - 10/12/2018 AccorHotels certified review
« conveniently located within Siam shopping district »

Very convenient. Staff were very helpful, and rooms were neat and clean

Erick Business - 10/12/2018 AccorHotels certified review
« very welcome and clean »

it was great

Anonymous Couples - 10/12/2018 AccorHotels certified review
« A bit expensive with facilities offered. Very convenience for shopping »

Service was great especially when your taxi pulled in. Staffs were friendly and helpful. Drinks at the lobby are quiet pricy. Newly renovated room air condition system was quiet and cold. Very close to shopping areas and good for lady shoppers.

Ryan Families - 10/12/2018 AccorHotels certified review
« Nice Stay »

Enjoy the friendliest of your staff

Jeffrey W. Business - 10/12/2018 AccorHotels certified review
« Great friendly staff. »

Great friendly staff especially Victor at the premium lounge. Appreciate the renovation the hotel to revitalize the hotel. My main displeasure is that some of the hand, face and bath towels having blood stains.

Per Families - 10/12/2018 AccorHotels certified review
« Good »

Quite ok, with a few minor things That reduced The rating

Patricia K. Families - 09/12/2018 AccorHotels certified review
« Feels like home »

Enjoyable stay with pleasant staff. Pho at Front Desk was exceptional in her knowledge and experience which made checking in a breeze.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Patricia K., Thank you very much for sparing some of your time to share your comments with us. I am delighted to hear how much you enjoyed your experience and even more so to hear about the outstanding service you received from Khun Poh. We are proud of the service she provided for our guests and your recognition will be shared not only with her but our entire team. Once again, thank you very much for your kind comments. Our team was happy to have served you and we look forward to welcoming you again for another great experience. Sincerely, Sagar Naker General Manager, Novotel Bangkok on Siam Square

Nigel C. Families - 09/12/2018 AccorHotels certified review
« Good but can be better »

The aircon control in the room is not functioning well; it’s too cold despite adjustment

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nigel C., Thank you for taking the time to share you experience with us during your most recent stay. It is with regret to learn that your experience during your stay with us was less than satisfactory. I have already addressed the issue regarding air-conditioning system with our Chief Engineer. Please rest assured that we will take action to rectify this problem without delay. We hope that you will give us another chance to provide a more positive experience, and we thank you for bringing these issues to our attention. Sincerely, Sagar Naker General Manager, Novotel Bangkok on Siam Square

Pamela C. Families - 09/12/2018 AccorHotels certified review
« Great Stay »

Your pastry counter staff was very nice. She specially ordered the chocolate chip cookies from the kitchen for my son. My boy love it so much. Thank you so much.

Low L. S. Families - 09/12/2018 AccorHotels certified review
« Great »

We have a pleasant check in when we arrived at the hotel. Thanks to Ms Pump who hosted us at the reception. And the rest of the hotel staff are very friendly too. My family had a good time.

.. Business - 08/12/2018 AccorHotels certified review

Chambermaid was not too focused on replenishing the vanity things eg the cotton pads, and another day, the towels were not topped up.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you very much for sparing some of your time to share your comments with us. I am sorry to read that your recent stay here was less-than-satisfactory. Your feedback about our housekeeping services you received from our team is disappointing and I will address them accordingly. Thank you again for your honest feedback and we hope that you would accord us with another opportunity to restore your faith in us. Warm regards, Sagar Naker General Manager, Novotel Bangkok on Siam Square

Lydia S. Couples - 08/12/2018 AccorHotels certified review
« Short stay »

It was wonderful. Have been with your hotel on most of our Bkk trips. We kind of like the newly renovated room, it’s nice and clean. But sadly, we do not have a bath tub on our this stay. Not sure if a the newly renovated room are the same. But overall we are happy with all the staffs and things. If only the prices stop increasing...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lydia S., Thank you for taking the time to share you experience with us during your most recent stay. I am delighted to hear that you had the wonderful stay and also liked the newly renovated room. Your kind words are sources of motivation for us. Thank you again for your feedback and we hope to warmly welcome you back to our hotel in the not too distant future. Sincerely, Sagar Naker General Manager, Novotel Bangkok on Siam Square

Couples - 08/12/2018 TripAdvisor review
« GOOD STAFF »

Your staff are very nice and helpful. Hotel is clear and Miss Kate at the reception is very helpful and kind. Novotel Bangkok on Siam Square is a good location to stay when you visit Bangkok. Train station is just next to the hotel. The best shopping centre with food court and many restaurant is just 5 mins walk from this hotel.Best massage shops are also location next to it. I really like this hotel and will always stay there when i visit bangkok again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guide67390410620, Thank you very much for your wonderful review about your stay at Novotel Bangkok on Siam Square. It is our great pleasure to read that your recent visit trip to our hotel was enjoyable, and especially Khun Kate was able to contribute to your experience. I will be sure to recognize her for her fantastic efforts. We sincerely hope to have the pleasure of serving you again and making your next visit a more enjoyable one. Sincerely, Sagar Naker 

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 3140.00 THB Non member rate
From 3140.00 THB Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates