Hotel - Novotel Brussels off Grand Place
Novotel Hotel Novotel Hotel

Novotel Brussels off Grand Place Hotel

Our hotels AccorHotels
4.0/5 2,732 reviews
All hotels in Brussels
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 105.00 EUR Non member rate
From 94.50 EUR Member's rate Members’ Rate, join while you book
10.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
  • Parking  (Nearby)
    • Public indoor parking (Paying, Nearby)
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • Spanish
    • French
    • Dutch
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Currency exchange (Nearby)
    • Gift shop/newspaper shop (Paying)

Leisure and activities

  • Fitness centre
  • Bicycle hire facilities  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24hours a day
    • Opening hours : Week-end 24hours a day
  • Snack & beverage machine

Business services

  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 140 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 29 family rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • Pulse air
    • 220/240 V AC
    • Emergency exit map
    • Telephone
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Bathtub
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating Based on 4,838 reviews

Our guest reviews for Novotel Brussels off Grand Place

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 2,732 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Jan Families - 17/02/2018
« Prima »

Prima

Our hotel has responded to the review
Our hotel has responded to the review

Goeiemiddag, Wij stellen uw opmerkingen over uw verblijf in Novotel Brussels off Grand Place erg op prijs. Het is altijd prettig om positieve reacties te mogen ontvangen. Wij hopen dat uw volgende bezoek even prettig zal verlopen als het vorige. Hoogachtend, Lauriane Marrion Group Reservations & Sales & Banqueting Manager

AccorHotels certified review
Sarah Families - 17/02/2018
« Perfect family stop off! »

We loved it. We stayed here 2 years ago and loved the location and value for money. This time we stayed en route to Hamburg by train and again on our return and our room was much improved. 2 years ago we were on the 1st floor (I think) and were a little squished but this time we were in a family room on the 5th floor which was much more spacious and characterful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sarah, We very much appreciate your comments regarding your stay at the Novotel Brussels off Grand Place. It is always a pleasure to receive positive feedback concerning your family stay.We are pleased to hear that you enjoyed your room ! We hope your next visit will be as pleasant as the previous one. Sincerely, Lauriane Marrion Group Reservations & Sales & Banqueting Manager

AccorHotels certified review
Hrvoje L. Business - 15/02/2018
« MR. »

Everything is great

Our hotel has responded to the review
Our hotel has responded to the review

Good afternoon, It is always a pleasure to receive positive feedback concerning your stay at Novotel Brussels off Grand Place. I will share your comments with our team. We hope your next visit will be as pleasant as the previous one. Sincerely, Lauriane Marrion Group Reservations & Sales & Banqueting Manager

AccorHotels certified review
Martin Business - 15/02/2018
« Always excellent place to stay »

Always a great place to stay - central, good transport, near Parliament and all main sites.

Our hotel has responded to the review
Our hotel has responded to the review

Hi Martin, Many thanks for the great review that enlightened our day! We certainly look forward to see you back at the Novotel Brussels off Grand Place. Kind regards, Geert Goussaud Front Office Manager

AccorHotels certified review
Ian A. Business - 15/02/2018

Good as usual

Our hotel has responded to the review
Our hotel has responded to the review

Good afternoon We very much appreciate your feedbackregarding your stay at the Novotel Brussels off Grand Place. I will share your comments with our team. We hope your next visit will be as pleasant as the previous one. Sincerely, Lauriane Marrion Group Reservations & Sales & Banqueting Manager

AccorHotels certified review
Charlotte Families - 14/02/2018
« Room »

Room quite small as In the loft but the bed is very comfortable! Shower not much pressure Great area for kids in the restaurant to play although Xbox was not working

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for sharing your positive feed back about the Novotel Brussels off Grand Place. In order to make your next stay perfect we will make sure that shower pressure and Kid's activities will maintenanced more regularly. Looking forward to welcome you ba ck soon! Best regards, Geert Goussaud Front Office Manager

AccorHotels certified review
Ivan V. Families - 13/02/2018
« Extremely well located.. »

The hotel is extremely well located to visit Brussels. The staff was very friendly and the hotel was very clean. Good breakfast selection.

Our hotel has responded to the review
Our hotel has responded to the review

Good afternoon, We very much appreciate your comments regarding your stay at the Novotel Brussels off Grand Place. It is always a pleasure to receive positive feedback concerning our team and our location. I will share your comments with all our team. We hope your next visit will be as pleasant as the previous one. Sincerely, Lauriane Marrion Group Reservations & Sales & Banqueting Manager

AccorHotels certified review
Anonymous Solo - 13/02/2018
« Brillian »

Nice, comfort and familiar. I would book the hotel in Novotel group next trip to Europ!

Our hotel has responded to the review
Our hotel has responded to the review

Many thanks for sharing your experience about your stay with us. We're very pleased to read it met your expectations. See you next time! Geert Goussaud Front Office Manager

TripAdvisor review
Couples - 13/02/2018
« Very central and comfortable hotel »

Just off the Grand Place, under 5 minutes' walk from Central Station, you can't get much more central than this. Very friendly and welcoming staff, Accor club benefits, spacious and comfortable room and very good breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lesley, Many thanks for sharing your positive feedback about your stay in the Novotel Brussels off Grand Place. Surely we are going to share your feedback with our teams as it is the best motivation booster for all of us. Hopefully we will have the opportunity to welcome your again in the near future. Kindest regards,

AccorHotels certified review
S. Families - 12/02/2018
« 10/10 for visiting Brussels »

Great Hotel! For me this Hotel was perfectly situated for visiting and shopping. Spacious rooms! Toilet separate from bathroom. Comfortable bed, pillows ect. Breakfast was Royal! Would definetly return without question to this Hotel!

Our hotel has responded to the review
Our hotel has responded to the review

Dear s., First of all we would like to thank you for sharing your experience and are pleased to read that it met your expectations. However we truly regret that upon arriving our staff didn't show how glad we are to welcome you. For this and the misdirections on the next day we present you our apologies. Please rest assured we will inform our staff about the importance of making guests feel welcome and our precision when it comes to providing information. Nevertheless we are certainly pleased you still consider our hotel for the future and already look forward to show our improvements. Kindest regards & Happy Valentine's Day tomorrow!! Geert Goussaud Front Office Manager

TripAdvisor review
Business - 10/02/2018
« Amazing staff and hotel »

A totally amazing time and looking forward to staying again. Issues from the previous stay are totally resolved. This shows me the making of a hotel, things go wrong of course but how the management dealt with it was fantastic.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David, Many thanks for your loyalty to our hotel and for sharing your positive review about your last stay. We're happy that you enjoyed your stay and we'll allways try to improve wherever possible in order to guarantee a high quality of service. Also we sincerely hope to welcome you agin for any future visits of Brussels. Kindest regards,

AccorHotels certified review
М. Business - 08/02/2018
« Good, but less than expected. »

Room in good condition. The condition of small table is poor - the edge is in worn-out condition. The bottom of the table was dirty. Bonus score 1000 STILL NOT ADDED!!!

AccorHotels certified review
Mark W. Business - 08/02/2018
« Great staff and facility »

I stayed at the Novotel for a week during the FOSDEM software conference. The facility was exceptional. The room was spacious and very comfortable. The restaurant and bar area was comfortable enough that I used it one day for a pair programming session with a guest from Germany. The staff brought lunch when we requested, and drinks to keep us working.

AccorHotels certified review
Berta F. Business - 06/02/2018
« Very good location, room and breakfast. »

It was a very nice stay. Room and breakfast were very good, and so is the hotel location. I will definitely return.

AccorHotels certified review
Anonymous Couples - 05/02/2018
« Beautiful, clean room »

Nice, friendly welcome

AccorHotels certified review
Raul Couples - 05/02/2018
« Comfortable accommodation with excellent customer service »

At my arrival agent at the desk was really helpful and approachable. At billing time extra breakfast was charged but agent at desk process refund with no hesitate. Excellent baggage service.

AccorHotels certified review
Anonymous Business - 02/02/2018
« Extremely statisfied »

Very attentive staff. Very good room - I was apparently upgraded and had a welcome-drink offered. Thanks.

AccorHotels certified review
Timo Business - 02/02/2018
« Short busienss stay »

Spacy room with a bright and spacy bath room (even separate WC). Excellent brekfast table with a lot of seating capacity in the brekfast room. Lobby bar available but obviously not intended for longer stay than just a drink or two. Small Fitness room with just two equipment. Would have needed some basic stuff in addition to existing ones.

AccorHotels certified review
Anonymous Business - 02/02/2018

Not very happy that my Oyster travel card was removed from my room and could not be found.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We sincerely apologize for not being able to retrieve your Oytser card. I believe our reception staff already took contact in order to find a suitable solution for this issue. We regret all inconveniences this may have caused, but hope you still might consider our hotel for any future trips you plan for Brussels. Sincerely, Geert Goussaud Front Office Manager

TripAdvisor review
Business - 01/02/2018
« The place to stay when Brussels calls... »

This is our favourite Hotel in Brussels. A stone’s throw from the magnificent Grand Place, very courteous and attentive staff together with all the little luxuries we have come to expect from the Novotel brand —a very pleasant stay, indeed, every time.

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 105.00 EUR Non member rate
From 94.50 EUR Member's rate Members’ Rate, join while you book
10.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guaranteeHow it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

At 0 m ibis Brussels off Grand Place
ibis Brussels off Grand Place Hotel
From
From 81.00 EUR Non member rate
From 76.95 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 470 m Aparthotel Adagio Brussels Grand Place
Aparthotel Adagio Brussels Grand Place
From
From 79.00 EUR Non member rate
From 71.10 EUR Member's rate Members’ Rate, join while you book
10.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 560 m ibis Brussels City Centre
ibis Brussels City Centre Hotel
From
From 67.00 EUR Non member rate
From 67.00 EUR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 600 m Novotel Brussels City Centre
Novotel Brussels City Centre Hotel
From
From 85.00 EUR Non member rate
From 76.50 EUR Member's rate Members’ Rate, join while you book
10.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
All our hotels in BRUSSELS
See rates