Hotel - Novotel Brussels off Grand Place
Novotel Hotel Novotel Hotel

Novotel Brussels off Grand Place Hotel

Our hotels AccorHotels
4.0/5 2,824 reviews
All hotels in Brussels
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 125.00 EUR Non member rate
From 118.75 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Public indoor parking (Paying, Nearby)
    • Public indoor parking (Paying, Nearby)
    • Bus/coach parking area (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Dutch
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Gift shop/newspaper shop

Leisure and activities

  • Fitness centre
  • Bicycles rental  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24hours a day
    • Opening hours : Week-end 24hours a day

Business services

  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 140 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 34 family rooms
  • Extra bed in room for child
  • Baby bed
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Remote control TV
    • WiFi in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating Based on 5,413 reviews

Our guest reviews for Novotel Brussels off Grand Place

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 2,824 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
AccorHotels certified review
Kay Couples - 17/06/2018
« Great location, comfortable room, attention to detail needed »

We enjoyed the location and the room, 320. The bed was comfortable. It was good to be able to open the windows. The staff at check-in were very good. I reported 3 things wrong with the room at check-out. The staff member did not write them down but maybe she had a good memory. She was quite snippy with us which we did not appreciate. The light globe in the entry area was out. The fan in the toilet was stuffed with tissues - yuck! The grouting in the shower needs a good clean.

Our hotel has responded to the review
Our hotel has responded to the review

Good afternoon, First of all, we would like to thank you for taking the time to share your experience in our hotel. We are glad to read that you enjoyed your room. We will share your comments with our team in order to fix the situation in the room, We hope to have the chance to welcome you again soon, Best regards, Lauriane Marrion Group Reservations & Sales & Banqueting Manager

AccorHotels certified review
Maria T. Solo - 13/06/2018
« This is my favourite hotel in Brussels »

Great location & friendly staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maria, We would like to thank you for your loyalty with our hotel. We are glad to read that you enjoyed once again our hotel. We will share your comments with our team. We hope to have the opportunity to welcome you once again in Brussels, Best regards, Lauriane Marrion Group Reservations & Sales & Banqueting Manager

AccorHotels certified review
Anonymous Business - 13/06/2018

Although I stayed for 2 nights I only received one water bottle. The cleaning staff knocked on our door even with the “do not disturb” sign and sort of rushed us to leave the room so that she could clean the room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We would like to thank you for taking the time to share your experience in our hotel. Then, we would like to deeply apologize for the situation with the cleaning staff. I will share your comments with the housekeeping department in order for this situation to not happen again in the future. We hope that you will give us another chance, Best regards, Lauriane Marrion Group Reservations & Sales & Banqueting Manager

AccorHotels certified review
Rodrigo Business - 13/06/2018
« Ok »

It was ok. Internet took a while to get connected, it had to be reboot by the it tech guy. The breakfast didn't have the fresh felling and the orange juice was terrible.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rodrigo, We would like to take the time to thank you for sharing your experience in our hotel. We are sorry tor read that the breakfast did not met your expectations. I will share your comments about the fresh felling and the orange juice with the team. We hope that you will give us a second chance, Best regards, Lauriane Marrion Group Reservations & Sales & Banqueting Manager

AccorHotels certified review
Anonymous Business - 13/06/2018

Very goo

Our hotel has responded to the review
Our hotel has responded to the review

Good afternoon, Thanks for taking the time to share your experience with us, it is always a pleasure for us to receive positive feedback. As your satisfaction is really important for us, I will share your comments with our team. We hope to have the opportunity to welcome you again in Brussels, Best regards, Lauriane Marrion Group Reservations & Sales & Banqueting Manager

AccorHotels certified review
Glen Couples - 12/06/2018
« Very good »

Very nice hotel. Spacious rooms and friendly staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Glen, We very much appreciate your comments regarding your stay at the Novotel Brussels off Grand Place. It is always a pleasure to receive positive feedback. I will share your comments with our team. We hope to welcome you again and that your next visit will be as pleasant as the previous one. Sincerely, Lauriane Marrion Group Reservations & Sales & Banqueting Manager

AccorHotels certified review
Anonymous Friends - 12/06/2018
« Large, clean room with a comfortable bed in a central location »

I enjoyed how quiet the room was, despite it being in the center of everything. The staff were very professional and helpful. The bed was comfortable and I was grateful for a little fridge.

Our hotel has responded to the review
Our hotel has responded to the review

Good afternoon, We would like to take the opportunity to thank you for sharing your experience in our hotel. We are glad to read that you enjoyed your room. I will share your comment about our team with them. We hope to welcome you again for your next trip to Brussels, Kind regards, Lauriane Marrion Group Reservations & Sales & Banqueting Manager

AccorHotels certified review
Stuart J. Couples - 12/06/2018
« Nice welcome, the room was fine and the breakfast good. »

Very good experience , one small comment concerning the breakfast, the bacon was swimming in oil. Perhaps train the chef to be less liberal with the quantity of oil, or even better, don't use it at all.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr J., Thank you so much for taking the time to share your experinece in our hotel. We are glad to read that you enjoyed your stay with us. We are sorry to read that you did not appreciate the bacon, I will share your comments about it to the chef. We hope to have the chance to welcome you again in the future, Best regards, Lauriane Marrion Group Reservations & Sales & Banqueting Manager

AccorHotels certified review
Vibeke E. Friends - 12/06/2018
« Nice, clean and central hotel »

Ok sized room, nice and modern. Plus for separate toilet and bathroom, but there should be a sink for washing hands in the toilet room. Bed was good. Silent air conditioning and no noise from outside. Smooth check in and check out.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs Vibeke, We would like to take the time to thank you for sharing your experience at the Novotel Brussels off Grand Place. It is always a pleasure for us to receive positive comments. I will share them with our team and we hope to have the opportunity to welcome you again soon, Best regards, Lauriane Marrion Group Reservations & Sales & Banqueting Manager

AccorHotels certified review
Anonymous Friends - 11/06/2018
« Great to be back at this very well located hotel. »

Love the location of the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, What a pleasure to receive your feedback regarding your stay. we are happy to see that you enjoyed our services and the location of the hotel, right in the city center. As your satisfaction is really important for us, we will share your comments with our team. We hope to have the opportunity to welcome you again soon, Best regards, Lauriane Marrion Group Reservations & Sales & Banqueting Manager

AccorHotels certified review
Claudio Business - 11/06/2018
« Good stay! »

Everything worked and was fine

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Claudio, We would like to thank you for taking the time to share your experience in our hotel. We are glad to read that you enjoyed your stay. For us, it is always a pleasure to receive positive feedback. Your comments will be shared with our team. We hope to have the opportunity to welcome you again, Best regards, Lauriane Marrion Group Reservations & Sales & Banqueting Manager

AccorHotels certified review
M B. Families - 08/06/2018
« Very good »

Excellent location, friendly and helpful staffs clean and good breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs B., We would like to thank you for your feedback ! We are so glad to read that you enjoyed our services ! It is always a pleasure for us to receive positive comments that's why I will share them with our team ! We hope to have the opportunity to welcome you again soon, Best regards, Lauriane Marrion Group Reservations & Sales & Banqueting Manager

AccorHotels certified review
Anonymous Business - 07/06/2018
« Professional, as always in Novotel »

Novotel is a certainty, where you feel good

Our hotel has responded to the review
Our hotel has responded to the review

Good morning, What a pleasure to receive such a positive feedback. We are so glad to read that you enjoyed once again a Novotel hotel. We will share your comments with our team, Thanks for taking the time to share your experience. We hope to have the opportunity to welcome you again in one of our hotels, Best regards, Lauriane Marrion Group Reservations & Sales & Banqueting Manager

AccorHotels certified review
Nimone S. Friends - 06/06/2018
« Everything was good. The staff was Amazing. »

It was at the end of a very tiring and hectic trip and your staff, service and room was very accommodating and well run. We had guests who also visited and were very happy with your services during the course of our stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs S., We are glad to read that you enjoyed the end of your trip with us. It is always a pleasure to receive such a positive feedback. We hope to have the chance to welcome you again soon, Kind regards, Lauriane Marrion Group Reservations & Sales & Banqueting Manager

AccorHotels certified review
Franz Solo - 05/06/2018
« Tourist hotel in the middle of Brussels »

Nice rooms at the doorsteps of Grand Place.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Franz, We would like to thank you for your feedback regarding your stay. It is always a pleasure for us to receive positive comments about our rooms. I am sorry to see that the bar did not met your expectations, do not hesitate to send us more details about that, We hope to have the chance to welcome you again in the future, Best regards, Lauriane Marrion Group Reservations & Sales & Banqueting Manager

AccorHotels certified review
James Business - 05/06/2018
« Great Stay »

Enjoyed an excellent stay in quiet room despite the many people outside the hotel at the Grand Place.

Our hotel has responded to the review
Our hotel has responded to the review

Dear James, Thank you for taking the time to share your experience in our hotel. We are happy to read that you enjoyed your room and the tranquility of it. We hope to have the chance to welcome you soon, Best regards, Lauriane Marrion Group Reservations & Sales & Banqueting Manager

AccorHotels certified review
Ali Business - 04/06/2018
« Overall great service and staff »

The location is perfect and the staff are friendly and helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ali, We would like to take the opportunity to thank you for sharing your experience with us ! We are glad to read that you enjoyed the location and our staff ! I will share your comments with them as your satisfaction is the most important for us. I hope that we will have the chance to welcome you again in the future, Sincerely, Lauriane Marrion Group Reservations & Sales & Banqueting Manager

AccorHotels certified review
Waleska Business - 02/06/2018
« The front desk employees are the best! »

I have stayed at Novotel several times for work. The front desk employees are very friendly and willing to help with any problem that I may have. The location is perfect for me because it's very close to both Central station and Grand Place.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Waleska, What a pleasure to receive such a positive feedback ! We are so glad to read that you enjoyed our services and that the front desk helped you ! We will share your comments with our team in order to motive them, We hope to welcome you again soon, Best regards, Lauriane Marrion Group Reservations & Sales & Banqueting Manager

AccorHotels certified review
Donn Families - 02/06/2018
« comfortable, but great location »

nice setting. steps from Central Station was great. room temperature control not so good....room got warm (weather was unseasonably warm). comfy bed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Donn, We would like to take the opportunity to thank you for sharing your stay with us ! We take good note of your remark about the temperature in the room and your comment will be shared with our team. We are happy to read that you enjoyed the location of the hotel, right in the city center of Brussels. We hope to have the chance to welcome you again in the future, Sincerely, Lauriane Marrion Group Reservations & Sales & Banqueting Manager

TripAdvisor review
clarkekevi Family - 01/06/2018
« Happy customers »

Great service from nearly all staff, however I wouldn't recommend breakfast instead go to the market square for this! Clean facilities and great access from the railway station where we arrived from, also parking is available for those who drive in!

Our hotel has responded to the review
Our hotel has responded to the review

Dear clarkekevi, We would like to take the opportunity to thank you for sharing your experience in our hotel. We are so glad to read that you enjoyed your stay and the location of the hotel, right in the city center. As your satisfaction is really important for us, your comments will be shared with our team, We hope to have the chance to welcome you again in the future, Best regards

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 125.00 EUR Non member rate
From 118.75 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guaranteeHow it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

At 0 m ibis Brussels off Grand Place
ibis Brussels off Grand Place Hotel
From
From 98.00 EUR Non member rate
From 93.10 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 470 m Aparthotel Adagio Brussels Grand Place
Aparthotel Adagio Brussels Grand Place
From
From 99.00 EUR Non member rate
From 99.00 EUR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 560 m ibis Brussels City Centre
ibis Brussels City Centre Hotel
From
From 76.00 EUR Non member rate
From 72.20 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 600 m Novotel Brussels City Centre
Novotel Brussels City Centre Hotel
From
From 99.00 EUR Non member rate
From 99.00 EUR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
All our hotels in BRUSSELS
See rates