Hotel - Novotel Brussels off Grand Place
Novotel Hotel Novotel Hotel

Novotel Brussels off Grand Place Hotel

4.0/5 2,931 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 109.25 EUR Member's rate Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Public indoor parking
    • Public indoor parking
    • Bus/coach parking area (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Dutch
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Gift shop/newspaper shop

Leisure and activities

  • Fitness centre
  • Bicycles rental  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24hours a day
    • Opening hours : Week-end 24hours a day

Business services

  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 140 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 34 family rooms
  • Baby bed
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Bathtub
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating 5,977 reviews

Our guest reviews for Novotel Brussels off Grand Place

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 2,931 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Rudy Business - 08/11/2018 AccorHotels certified review
« Good hotel service in the heart of Brussels »

Swift check-in and checkout. Good variety for the breakfast. Only one morning personel available at a late stage accomodate additional requests.

Anonymous Solo - 07/11/2018 AccorHotels certified review
« Great hotel »

Great staff, hotel and location!

Our hotel has responded to the review
Our hotel has responded to the review

Good afternoon We very much appreciate your comments regarding your stay at the Novotel Brussels off Grand Place. It is always a pleasure to receive positive feedback. We hope to see you again soon, Sincerely, auriane Marrion Group Reservations & Sales & Banqueting Manager

Rob Families - 07/11/2018 AccorHotels certified review
« Can't beat the location »

Great location just minutes from both Grand Place and Central station. Friendly efficent staff. Apreciated early check in and bag storage on check out. Rooms clean and comfortable with everything needed for 2 day stay. Would stay here again next time in Brussels.

Giovanni Business - 07/11/2018 AccorHotels certified review
« Fantastic stay »

The location is good, very close to the Bruxelles Central station, and there are a lot of restaurants and shops around. The room is spacious and clean. It was an enjoyable stay here.

Anonymous Friends - 07/11/2018 AccorHotels certified review
« Good customer service »

Only complaint is that sofa was not a place you could sleep. More like a chair.

Martí Families - 07/11/2018 AccorHotels certified review
« Nice, could improve »

It's a good hotel, well located, but we had some minor issues that detracted from the overall experience. On arrival, we had to wait up to 14.30 to have the room assigned. I had requested one upgrade in advance and we arrived around 10 o'clock, so there was time to accommodate it, but in the end we were offered a standard room. The standard room we got had also some issue with the toilet fan that was extremely noisy, and it could be clearly heard from the bed even when toilet was closed. As no technician was available we had to sleep one night with the continuous weird noise. The cleaning of the room after our first night was not up to par, the waste bin we found them full as they were not emptied, the child beds were not made and the tissue container in the shower room was found not only empty but completely unmounted. It seemed basically as if the cleaner had to leave the room abruptly.

Chris Families - 07/11/2018 AccorHotels certified review
« great location and breakfast »

great room and breakfast, however disappointed not english breakfast team in room or milk and only paper cups. Also XBOX not working.

Wanarat T. Families - 07/11/2018 AccorHotels certified review
« Very good location »

very good loaction. a minute walk to Grand palace and minute walk to train station.hotel room is compact but have everything we need.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wanarat T., Thanks for taking the time to share your experience and feelings regarding your stay in our hotel. We are glad to read that you enjoyed your room and the location of the hotel. We hope to have the opportunity to welcome you again soon, Best regards, Lauriane Marrion Group reservations & Sales & Banqueting Manager

Andrée B. B. Couples - 06/11/2018 AccorHotels certified review
« Nice hotel, very convenient »

Made our brief visit to Brussels a real treat as we were able to walk around the area and find all we wanted to see.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrée Bur B., We very much appreciate your comments regarding your stay at the Novotel Brussels off Grand Place. I will share your comments with our team. We hope your next visit will be as pleasant as the previous one. Sincerely, Lauriane Marrion Group Reservations & Sales & Banqueting Manager

Rennette A. Families - 06/11/2018 AccorHotels certified review
« Great experience »

Lovely clean hotel Great breakfast lots of choice Central location Friendly staff

G. Families - 06/11/2018 AccorHotels certified review
« WEEK END FAMILIAL »

SUPER

Jonnyc Couples - 04/11/2018 AccorHotels certified review
« A Great vacation »

The room very good and clean, but I thought an executive room might have been bigger A great time, so close to all the facilities of the centre of city Plenty to do around the hotel Great receptionists, very helpful Breakfast staff not quick clearing tables, Had to wait for the hot breakfast food, slow on refilling empty dishes

Mario M. Solo - 03/11/2018 AccorHotels certified review
« Good stay »

Good stay

Anonymous Business - 02/11/2018 AccorHotels certified review
« Satisfactory in all elements »

Friendly helpful corteous staff. Details of church services should be available. There is a church 100m nearby but I was sent to another (closed). Recommend more in room information about the hotel. Otherwise an excellent experience and I would recommend the hotel.

Jesper H. S. Families - 02/11/2018 AccorHotels certified review
« Very good location and large rooms »

In general the stay was very good. The location is very good in Brussels at least if you want to visit the center. The rooms were nice and large. We were offered an upgrade in a very convenient way by e-mail some days before arrival. This is the most effecient way I have discovered, so we do not even have to ask for it related to the Accor membership. One improvement to make is relater to the service in the restaurant. We waited too long for the food for dinner- nearly one hour. This is too long and even if the waiter warned is that it was probably going to take at least 20 minutes we found, that one hour is way to long time. The quality of the food was decent, but we had to return the beef in our brugers since the need was almost raw in the middle. The breakfast was, however, nice.

Tae J. K. Families - 01/11/2018 AccorHotels certified review

Excellent location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tae J K., We would like to take the time to thank you for sharing your experience in our hotel. We are glad to read that the location suits you to discover Brussels. We hope to have the chance to welcome you again soon, Best regards Lauriane Marrion Group Reservations & Sales & Banqueting Manager

Khaled N. Solo - 01/11/2018 AccorHotels certified review
« The hotel you need to be »

It was nice to stay again in this hotel, friendly staff, clean room, good breakfast, and reasonable rate. Over all it was a satisfactory stay. needless to mention the great location of this hotel.

Alexandru F. Business - 01/11/2018 AccorHotels certified review
« Nothing particularly noteworthy »

The hotel is nice, the placement is really great. The room was clean, but there were barely any cupboards or drawers to store the clothes. The toilet was completely separated from the rest of the bathroom and we had to traverse the room to get to the bathroom. The staff at the restaurant is severely lacking, as at breakfast none of the tables were clean and it looked as if all of them were taken, despite it not being the case. One day, when the bedsheets were replaced, I discovered what appeared to be old bloodstains. At least the staff were kind enough to change them again once I reported this incident.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alexandra F., First of all, we would like to thank you for sharing your experience in our hotel. We are sorry to read that you encountered a few problems. Rest assured that I will share your comment with a breakfast team and our housekeeping team in order to avoid this situation to happen again in the future. We hope that you will give us a second chance for your next trip to Brussels, Best regards, Lauriane Marrion Group Reservations & Sales & Banqueting Manager

Business - 01/11/2018 TripAdvisor review
« live in the heart of the city »

It was pleasant as usual to stay in this hotel, 2 minutes walk from central station and i am at reception, to meet with friendly and helpful staff.I got a room at a higher level providing nice view to the surrounding historical area. The room is clean, breakfast is good and have all you need.I am looking forward to my next visit.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Khaled N, What a pleasure to receive such a positive feedback. We are so glad to read that we will have the opportunity to welcome you again soon, Your comment will be share with our team as your satisfaction is really important for us. We look forward to welcoming you again soon, Best regards

Noki Business - 30/10/2018 AccorHotels certified review
« Very good location for sightseeing and convenient access from the Central Station »

Overall, above-average satisfaction with the room and the location.

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