Hotel - Novotel Brussels off Grand Place
Novotel Hotel Novotel Hotel

Novotel Brussels off Grand Place Hotel

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4.0/5 2,656 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
  • Parking  (Nearby)
    • Public indoor parking (Paying, Nearby)
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Breakfast buffet

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
  • Parking  (Nearby)
    • Public indoor parking (Paying, Nearby)
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • 100% non-smoking hotel
  • Manual temperature control
  • Languages spoken at the hotel
    • Spanish
    • French
    • Dutch
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Currency exchange (Nearby)
    • Gift shop/newspaper shop (Paying)

Leisure and activities

  • Fitness centre
  • Bicycle hire facilities  (Nearby)

Catering

  • Breakfast buffet
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24hours a day
    • Opening hours : Week-end 24hours a day
  • Snack & beverage machine

Business services

  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 140 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 29 family rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • Pulse air
    • 220/240 V AC
    • Emergency exit map
    • Telephone
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Bathtub
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating Based on 4,410 reviews

Our guest reviews for Novotel Brussels off Grand Place

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 2,656 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Ja Business - 07/12/2017
« JA 4 nov stay »

Very good

AccorHotels certified review
Ron Solo - 06/12/2017
« Great location, friendly staff, quality hotel. »

The reception staff were very friendly and helpful. The room was clean and comfortable, breakfast was excellent. The only minor point was that the shower door in my room (125) would not close properly, so the bathroom floor was wet after use (forgot to mention this to reception during my stay).

AccorHotels certified review
Anonymous Couples - 06/12/2017
« Excellent location »

We stayed in an executive room which had a great view only problem was the room was very warm.

AccorHotels certified review
Michael B. Solo - 05/12/2017
« Bland »

The hotel has no real character or style. Just an under staffed business hotel. The thing that annoyed me most was when I asked the front desk clerk in the morning for a dental kit as I had left mine at home. He said you do not supply such things and sent me to the nearest supermarket. When I checked out on Sunday the lady at checkout said the hotel does have such a kit and kindly reimbursed me for the cost.

AccorHotels certified review
Amanda I. Business - 04/12/2017

Everything good but no mirrors in the room except over the bathroom sink (quite high on the wall if you are small). Need at least a similar mirror in the bedroom and/or a full length mirror.

AccorHotels certified review
Bernt Business - 03/12/2017
« Happy with the stay »

Good, did not use the restaurant/bar, central location

AccorHotels certified review
Christian R. Business - 03/12/2017
« Satisfied but could be better »

Booked 1 night due to traffic jam, satisfied with reception and room but restaurant T° was really too cold to be relaxed. Would have ordered a dessert and a coffee but rushed back to my room after the meal.

AccorHotels certified review
Sean Families - 02/12/2017
« Friendly staff, spacious family room. »

Travelling as family of 4, we were given a family room. However the shower had some problem with the heating and there was no shower screen door. As it was winter period, my kids were not used to the cold after shower. The duty manager was kind enough to arrange for another family room. We did enjoyed our stay.

AccorHotels certified review
Mohamed F. Families - 30/11/2017
« Cosy room with good proximity to attractions and the train/metro station »

Room was spacious. We were given a twin double bed and fitted perfectly for my family. Staff were very professional and nice. Some suggestions: 1) Perhaps basic amenities such as shaver should be complimentary. 2) Breakfast charges should not be an opt-out feature in the final bill as unsuspecting guests may just pay the bill off without checking when they did not consume the hotel breakfast. Otherwise, everything else was great.

AccorHotels certified review
Bo Families - 29/11/2017

Our stay was fine except for the lingering awful smell in the lobby and elevator area. It smelled like a mix of stinky cleaning products, smoky and moldy and at times gag inducing.

AccorHotels certified review
Roger R. Business - 28/11/2017
« enjoyable stay as always »

As it should be, good!

AccorHotels certified review
Susan M. Solo - 28/11/2017
« Centrally placed hotel ideal for trains,shopping,sightseeing »

Always enjoy my stay at Novotel.It is so convenient to arrive even from airport,then train and in less than five minutes you are there.Well stocked hotel with good food.

AccorHotels certified review
Nc Couples - 28/11/2017
« Nice hotel, good stay »

Very pleasant stay, the hotel is in a good location but our room overlooking the square was very quiet. Breakfast functional but good quality - best to book B&B as breakfast prices alone as a bit expensive.

AccorHotels certified review
Eve Business - 27/11/2017
« Friendly and professional »

Reception was very friendly and professional, room was clean and comfortable

AccorHotels certified review
Alison T. Couples - 26/11/2017
« Mrs »

our stay was stasifactory

AccorHotels certified review
Chou C. J. Friends - 25/11/2017

VERY Good

AccorHotels certified review
Leda K. Business - 24/11/2017
« LUKEWARM »

bare minimum amenities, space, poor breakfast menu

AccorHotels certified review
S. Business - 24/11/2017
« Fine hotel - great location »

Clean-convenient-room sizes are more than adequate - very friendly reception staff..all well...no worries if you stay there

AccorHotels certified review
Pol C. Business - 22/11/2017
« Rooms OK, reception desk service OK, breakfast a disaster »

The overall experience was average, but the more I stay in this hotel, the more I get disappointed by the breakfast - this is the reason why I usually switch to the Hilton next door, when available. Both the quality and the service (more tables are occupied by empty plates than by guests) are very poor and do not meet the expectations set by the Novotel standards and/or the price.

AccorHotels certified review
Emma F. Couples - 21/11/2017
« Great experience fantastic holiday. »

Great location, nice comfortable room, really helpful and friendly staff, prices in bar / restaurant of hotel average price not too expensive.

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