Novotel Brussels off Grand Place Hotel 4 stars

TripAdvisor rating 4.0/5 3,067 reviews
Novotel Brussels off Grand Place
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Hotel extras

  • Located at the heart of the city and at walkable distance of all the main attractions.

  • Discover our Gourmet Bar, from it's Epic Burgers in Novotel Style to delicious local dishes.

  • Our family rooms can welcome up to 4 people to enjoy the "Kid's at Novotel" spirit!

  • Connected to train, bus, metro and taxi station at a 2-minute walk to go anywhere at anytime!

  • Enjoy our free high-speed WIFI in the rooms and public areas at any time.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 15.00 EUR
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
  • Gift shop/newspaper shop
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
Business services
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Brussels off Grand Place

120, rue du Marché Aux Herbes
1000
brussels
belgium

Tel: +3226200429

Fax: (+32)2/5117723

Contact email

Check-in from 14h00

Check out up to 11h00

  • STIB - MIVB :   29-38-63-66-71 CENTRAL STATION

  • STIB - MIVB :   1 - 5 CENTRAL STATION

  • STIB - MIVB :   3 - 4 Bourse - Beurs

  • By plane

    BRUSSELS SOUTH GOSSELIES At 60km / 37.5 miles

  • By plane

    BRUXELLES NATIONAL At 15km / 9.38 miles

  • By plane

    OSTEND At 100km / 62.5 miles

  • By helicopter

    AIRPORT ZAVENTEM At 0.1km / 0.06 miles

  • By train

    BRUXELLES/BRUSSEL At 0.1km / 0.06 miles

GPS :50.846302, 4.354746

Currently, close to our hotel

A giant painting by Guillaume Botazzi on place Jourdan

From 10/02/2019 to 31/12/2019

At 143 m

Brussels Bridge Rally

From 29/06/2019 to 29/06/2019

At 162 m

Brussels City Museum, visit

From 01/01/2018 to 31/12/2019

At 218 m

Les Halles Saint-Géry, Market, Brussels

From 01/01/2016 to 31/12/2019

At 568 m

Couleur Café Festival

From 28/06/2019 to 30/06/2019

At 2.1 km

The Maison Autrique, Brussels, visit

From 01/01/2017 to 31/12/2019

At 5.2 km

Tour of the Mini-Europe Park, Brussels

From 01/01/2018 to 31/12/2019

At 5.4 km

Tour of the Atomium, Brussels

From 01/01/2011 to 31/12/2019

At 5.5 km

Brussels Airport, visit

From 01/01/2012 to 31/12/2019

At 11 km

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Superior room 1 double bed

  • Max. number of persons: ‌2
  • Area: From 28
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Superior Room with 1 double bed and 1 sofa

  • Max. number of persons: ‌3
  • Area: From 28
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior room ideal for family 1 double bed and 2 single sofa beds

  • Max. number of persons: ‌4
  • Area: From 30
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Executive room

  • Max. number of persons: ‌3
  • Area: From 28
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Executive Suite with 1 queen size bed

  • Max. number of persons: ‌2
  • Area: From 40
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Our restaurants and bars

GOURMETBAR

Type of cuisine: International

Gourmet Bar in the heart of Europe is the place to meet, relax and enjoy the moment. Whether you want to eat or just have a drink, we are pleased to welcome you anytime from sunrise to sunset.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GOURMET BAR

Photo non contractuelle / Strictly non binding

Welcome to the Gourmet Bar, a place where the servings are generous and the atmosphere friendly and relaxed. If you wish a relaxing aperitif or an exotic cocktail, something quick to eat, try our Belgian specialities, or one of our many Belgian beers.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Novotel Brussels off Grand Place

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

7,080 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

3,067 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Amazing staff

TripAdvisor rating 4.0/5

Companion57861329570 Business - 15/06/2019 TripAdvisor review

I recently stayed in Brussels at Novotel Off Grand Place & enjoyed the room & location immensely. But what really stood out was the Novotel staff! So friendly, & very helpful to this American traveler! Fell in love with Max, Amanda, Gert & everyone else I encountered 💜. I will definitely recommend your hotel to my family, friends & business associates. Thank you for a lovely time!!

Customer review rating 4.4/5

Anonymous Families - 11/06/2019 AccorHotels certified review

The room is nice but there is a terrible odor when you come into the room. I don’t usually review but needed to for the hotel’s improvement. The location is great

Good morning, First of all, we would like to thank you for taking the time to share your experience in our hotel. We are sorry to read that there were a smell in your room. I have share your comment with our technician in order to fix it. We hope that you will give us a second chance for your next trip to Brussels, Best regards, Lauriane Marrion Group Reservations & Sales & Banqueting Manager

Outdated

Customer review rating 4.4/5

Jess Business - 11/06/2019 AccorHotels certified review

It was OK although I found the price too high for an outdated building and my room had two flies.

Great

Customer review rating 4.4/5

Ajay E. Families - 11/06/2019 AccorHotels certified review

It was a very nice experience staying at the Novotel Brussels. Nice location. Property was clean and staff was very helpful.

Dear Ajay E., We very much appreciate your comments regarding your stay at the Novotel Brussels off Grand Place. It is always a pleasure to receive positive feedback. I will share your comments with our team. We hope to have the chance to welcome you again soon. Sincerely, Lauriane Marrion Group Reservations & Sales & Banqueting Manager

one night stay Brussels Novotel off grand place

Customer review rating 4.4/5

J. K. Business - 10/06/2019 AccorHotels certified review

For a superior room, very poor. Convertible bed that made noice everytime you turn around. Room surely not worth the money. Old carpet. Plastic curtain (never seen this before)... Staff friendly but hard to find in the morning when we had to leave.

Great location Brussels

Customer review rating 4.4/5

Lkw Friends - 10/06/2019 AccorHotels certified review

Great service, clean rooms with enough space, fabulous location near Grande Place and lots of other places and train station

Dear LKW, Thank you for taking the time to share your experience in our hotel. We are really glad to receive your feedback. We hope to have the chance to welcome you again soon, Best regards, Lauriane Marrion Group Reservations & Sales & Banqueting Manager

Bruxelles famjam

Customer review rating 4.4/5

Atul Families - 10/06/2019 AccorHotels certified review

Wonderful and good experience

Great Location

Customer review rating 4.4/5

Craig Couples - 10/06/2019 AccorHotels certified review

Good Stay - Excellent Location- Great Value - Nice Breakfast Breakfast food food though service poor

Dear Craig, We would like to thank you for taking the time to share your experience in our hotel. We are glad to read that you enjoyed the location, right in the city center. We will share your comment about the service with our team in order to improve this in the future, We hope to have the opportunity to welcome you again in the future, Best regards, Lauriane Marrion Group Reservations & Sales & Banqueting Manager

Excellent stay

Customer review rating 4.4/5

Anonymous Couples - 09/06/2019 AccorHotels certified review

Very nice Hotel clean and appealing

Good morning, We very much appreciate your comments regarding your stay at the Novotel Brussels off Grand Place. It is always a pleasure to receive positive feedback. I will share your comments with our team. We hope to have the chance to welcome you again soon, Sincerely, Lauriane Marrion Group Reservations & Sales & Banqueting Manager
Customer review rating 4.4/5

Manuel C. Solo - 09/06/2019 AccorHotels certified review

neat superbly located

Dear Manuel C., What a pleasure to receive such a positive feedback. We are really glad to receive it, Your comment will be share with our team as your satisfaction is really important for us. We hope to have the chance to welcome you again soon, Best regards, Lauriane Marrion Group Reservations & Sales & Banqueting Manager

Easy and quiet

Customer review rating 4.4/5

Bruno Couples - 09/06/2019 AccorHotels certified review

Easy and quiet

Dear Bruno, We very much appreciate your comments regarding your stay at the Novotel Brussels off Grand Place. It is always a pleasure to receive positive feedback. I will share your comments with our team. We hope to have the chance to welcome you again soon, Best regards, Lauriane Marrion Group Reservations & Sales & Banqueting Manager

average

Customer review rating 4.4/5

Charles L. Couples - 08/06/2019 AccorHotels certified review

Hotel becoming worn. Breakfast poor compared to Mercure Trier where I stayed 3-5 June 2019

Dear Mr L., First of all, we would like to thank you for taking the time to share your experience and feelings regarding your recent stay in our hotel. We are sorry to read that your stay did not met your expectations and specially the breakfast. Your comment has been shared with our team in order to improve the quality of it. We hope that you will give us another opportunity to welcome you in our hotel, Best regards, Lauriane Marrion Group Reservations & Sales & Banqueting Manager

Outstanding!

Customer review rating 4.4/5

Marsha Families - 07/06/2019 AccorHotels certified review

The staff at this hotel is outstanding! Everyone was so helpful, welcoming, warm. And when we had to change our reservations due to a transit work strike in the next country we were visiting, not only were the front desk staff helpful, they went above and beyond to help us! Huge shout-outs to Larissa, Max, Alexia and Esther! They were all wonderful! The location of this property was also amazing! We stepped right out the front door and we were in the heart of the action. Perfect, perfect, perfect location! So close to wonderful restaurants, shops, the beautiful sights of the city and the train station. Perfect for tourists who do not have a car. Thank you to your amazing staff for making our stay so wonderful!

Customer review rating 4.4/5

Anonymous Families - 06/06/2019 AccorHotels certified review

Overall it was good experience, we liked comfortable beds, pillows, cleanliness, and breakfast. There was only one spoiler. I requested slippers in our room prior our arrival and I got email that no problem with that. However, when we arrived we found that there is 5 euro charge for each slipper, which was not communicated to me. If I knew that I would pack slippers to avoid 15 euro charge for 3 people.

Mrs

Customer review rating 4.4/5

Fong L. Families - 06/06/2019 AccorHotels certified review

Very nice stay at this Novotel. Great location great room and great staff. The guy at the bar was brilliant. We would come back next time

Dear Fong l., We very much appreciate your comments regarding your stay at the Novotel Brussels off Grand Place. It is always a pleasure to receive positive feedback. I will share your comments with our team. We are so glad to read that we will have the opportunity to welcome you again next time, Sincerely, Lauriane Marrion Group Reservations & Sales & Banqueting Manager

Disappointing

Customer review rating 4.4/5

L C. Families - 06/06/2019 AccorHotels certified review

I was not aware there was going to be a renovation. The hallway to the room was very uninviting and super dusty. The room was clean but lacked amenities. Coffee machine would have been nice. The cleaning staff was not very friendly at all. No one seemed interested to make eye contact or even just say “good morning” back. I will choose another hotel to stay in Brussels next time. This one was too pricey for the quality of stay.

Great stay

Customer review rating 4.4/5

Bogachan B. Couples - 06/06/2019 AccorHotels certified review

Hotel exceeded our expectations. Welcoming staff, easy check in and check out. We usually stay at Warwick and this time decided to stay at Accor chain. Pleasantly surprised!

Dear Mr Bogachan B., Thank you so much for taking the time to share your positive first experience in our hotel. We are really glad to read that you enjoyed your stay with us. Your comment will be share with our team as your satisfaction is really important for us. We hope to have the chance to welcome you again next time, Best regards, Lauriane Marrion Group Reservations & Sales & Banqueting Manager

A memorable stay with outstanding customer service

Customer review rating 4.4/5

N L. Families - 05/06/2019 AccorHotels certified review

Super accommodating staff, provided a very welcome room upgrade and more importantly, were extremely helpful in trying to resolve a difficult in-room wifi connection problem. Thank you for everything!

Dear N L., We would like to thank you for taking the time to share your experience in our hotel. We are really glad to read that you enjoyed your stay with us. As your satisfaction is really important for us, we will share your comment with our team. We hope to have the chance to welcome you again in the future, Best regards, Lauriane Marrion Group Reservations & Sales & Banqueting Manager

Stay to short

Customer review rating 4.4/5

Anonymous Families - 03/06/2019 AccorHotels certified review

We only stayed one night.

Good afternoon, We very much appreciate your comments regarding your stay at the Novotel Brussels off Grand Place. It is always a pleasure to receive positive feedback. I will share your comments with our team. We hope to have the chance to welcome you again for a longer stay with us, Best regards, Lauriane Marrion Group Reservations & Sales & Banqueting Manager

Everything we needed for our stay

Customer review rating 4.4/5

Kerry Families - 03/06/2019 AccorHotels certified review

Perfect for our needs. Spacious room. Great bar with kids play area. Fantastic breakfast catering for my gluten free son.

Dear Kerry, Thank you so much for taking the time to share your experience in our hotel, We are really glad to read that you enjoyed your stay with us and that it met your needs. Your comment will be share with our team as your satisfaction is really important for us. We hope to have the chance to welcome you again soon, Best regards, Lauriane Marrion Group Reservations & Sales & Banqueting Manager
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