Hotel - Novotel Paris Charles-de-Gaulle Airport
Novotel Hotel Novotel Hotel

Novotel Paris Charles-de-Gaulle Airport Hotel

4.0/5 2,498 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Airport shuttle
    • PARIS ORLY (Paying)
    • PARIS ROISSY CDG
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Electric car recharging units
  • Dry cleaning / Ironing
  • Gift shop/newspaper shop

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00-23:00
    • Opening hours : Week-end 06:00-23:00
  • Snack & beverage machine

Business services

  • 5 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

With their contemporary and completely modular design, Novotel's spacious rooms are true living areas and can be adapted to suit all requirements.All of our rooms measure at least 269 sq. ft. (25 m²), and you can even request a room with views of the runways: perfect for plane spotting! Choose the Executive Room for VIP treatment.

  • 201 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • 147 family rooms
  • 4 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Bouquet with TV Canal+ and Canalsat
    • TV Bouquet beIN Sports
    • Radio in room
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Telephone
    • Baby bed
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 9,807 reviews

Our guest reviews for Novotel Paris Charles-de-Gaulle Airport

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 2,498 reviews
Viji Business - 17/01/2019 AccorHotels certified review
« Comfortable stay »

Easy to get to the hotel, nice comfortable room but for me a faulty shower spoils the entire experience. Not the best way to get your day started

Our hotel has responded to the review
Our hotel has responded to the review

Dear Viji P., Thank you for taking the time to tell us about your experience at the Novotel Paris Charles-de-Gaulle Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Corinne Ciochon Assistante de Direction

Eric R. Business - 17/01/2019 AccorHotels certified review
« Mr »

Comfortably efficient

Our hotel has responded to the review
Our hotel has responded to the review

Mr R., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Corinne Ciochon Assistante de Direction

Raymac Business - 16/01/2019 AccorHotels certified review
« Staying at the Novotel Paris CDG »

The Staff at the Service Desk were very nice and professional. The room was big with a Queen size bed and a large Sofa. Both sleeping room and bathroom were very clean, no comment. Also a thee and coffee corner was available.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Raymond M., We very much appreciate your comments regarding your stay at the Novotel Paris Charles-de-Gaulle Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Corinne Ciochon Assistante de Direction

Anonymous Couples - 16/01/2019 AccorHotels certified review

Very enjoyable, good food , location and comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stuart H., We very much appreciate your comments regarding your stay at the Novotel Paris Charles-de-Gaulle Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Corinne Ciochon Assistante de Direction

Gavarini Families - 16/01/2019 AccorHotels certified review
« HORRIBLE Will never use Novotel again »

- Dirty carpet. They will not change room - Was stuck 1/2 hour in the cold between two gates to get my var from parking. They would not answer phone or the ring button at the gate. I had paid parking and they told me to ring the bell. - When I complained, they treated me like a piece of garbage SHAME ON YOU NOVOTEL

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jeanette S., Thank you for taking the time to tell us about your experience at the Novotel Paris Charles-de-Gaulle Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Corinne Ciochon Assistante de Direction

Arlene Families - 15/01/2019 AccorHotels certified review
« Quick stay »

We had to change plans last minute and Novetel booking in was very easy when we were tired & stressed. Beds were really comfortable and rooms bigger than most - this hotel is also connected directly to the train lines and terminal shuttles. We had Dinner and breakfast here which made a quick plan change easy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Arlene M., We very much appreciate your comments regarding your stay at the Novotel Paris Charles-de-Gaulle Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Corinne Ciochon Assistante de Direction

Maureenbraithwaite Couples - 12/01/2019 AccorHotels certified review
« Comfortable bed and conveniently situated »

The room was large and comfortable but there was an unpleasant stain on the carpet by the bed. The food could have been very good but for the main course the carrots were almost cold and for the dessert.....pineapple with hot chocolate.....the chocolate was totally cold. Staff were pleasant and friendly but busy so it wasnt possible to complain as we feared an even longer wait for a replacement.

Our hotel has responded to the review
Our hotel has responded to the review

Dear maureen B., Thank you for taking the time to tell us about your experience at the Novotel Paris Charles-de-Gaulle Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Corinne Ciochon Assistante de Direction

P. Families - 11/01/2019 AccorHotels certified review

unpersonal

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr P., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Corinne Ciochon Assistante de Direction

Annie S. Solo - 11/01/2019 AccorHotels certified review
« Comfortable and convenient »

I like the Novotel CDG Terminal. Easy to reach from the airport with CDG Val.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Annie S., We very much appreciate your comments regarding your stay at the Novotel Paris Charles-de-Gaulle Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Corinne Ciochon Assistante de Direction

Bethelihem Families - 10/01/2019 AccorHotels certified review
« It is good... I like the family room. »

I like my stay there; the room is so clean and the colour and paintings are attractive. The only thing you should improve is the internet in that it is not secure.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bethelihem G., We very much appreciate your comments regarding your stay at the Novotel Paris Charles-de-Gaulle Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Corinne Ciochon Assistante de Direction

Anonymous Families - 08/01/2019 AccorHotels certified review
« Satisfactory only »

Experience was decent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joanie D., We very much appreciate your comments regarding your stay at the Novotel Paris Charles-de-Gaulle Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Corinne Ciochon Assistante de Direction

Jan Families - 07/01/2019 AccorHotels certified review
« Very pleasant, nice and attentive staff and conveniently located hotel »

We stayed only for one night as we were waiting for our flights the next day. We were very pleasantly surprised with the quality of service. The dinner at your restaurant was very nice and the service excellent. You could consider having free luggage scales rather than paying a 1 EUR for each weighting. The internet service was good, nice bathrooms and a lot of hot water.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jan P., We very much appreciate your comments regarding your stay at the Novotel Paris Charles-de-Gaulle Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Corinne Ciochon Assistante de Direction

Muriel Families - 07/01/2019 AccorHotels certified review
« hotel was confortable. »

Room was comfortable and modern. Employees were welcoming and friendly. Room service was ok but choice was very limited. Online checking and fast checkout is good offering. Text with hotel address information could have been sent earlier.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Muriel B., We very much appreciate your comments regarding your stay at the Novotel Paris Charles-de-Gaulle Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Corinne Ciochon Assistante de Direction

Pete Families - 06/01/2019 AccorHotels certified review
« decent airport hotel »

Decent stay in a well located, easily accessible airport hotel. We had a great dinner and a good breakfast selection. Room was a little small for 3 people but adequate for a single night

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter B., We very much appreciate your comments regarding your stay at the Novotel Paris Charles-de-Gaulle Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Corinne Ciochon Assistante de Direction

Anonymous Families - 05/01/2019 AccorHotels certified review
« Comfortable in a clean and quiet environment »

Great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Clemence G., We very much appreciate your comments regarding your stay at the Novotel Paris Charles-de-Gaulle Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Corinne Ciochon Assistante de Direction

Anonymous Couples - 05/01/2019 AccorHotels certified review
« Very good »

Decent but sparse room. Not good amenities like minimal toilet paper. Very close to CDG. GREAT.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stephen M., We very much appreciate your comments regarding your stay at the Novotel Paris Charles-de-Gaulle Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Corinne Ciochon Assistante de Direction

Is Solo - 05/01/2019 AccorHotels certified review
« Good overnight stay »

I chose this hotel because it was close to the airport. Good overnight stay albeit expensive

Our hotel has responded to the review
Our hotel has responded to the review

Dear Irene S., We very much appreciate your comments regarding your stay at the Novotel Paris Charles-de-Gaulle Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Corinne Ciochon Assistante de Direction

Laurence M. Families - 05/01/2019 AccorHotels certified review
« Charged twice for my stay »

I had stayed at this hotel in the past with no problem. This time I was charged twice for my stay. My room was prepaid at booking and I was charged again after checking out. I emailed the hotel about the matter and I am currently waiting for a reply.

C. Families - 04/01/2019 AccorHotels certified review
« Satisfait »

Super

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jeremy C., We very much appreciate your comments regarding your stay at the Novotel Paris Charles-de-Gaulle Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Corinne Ciochon Assistante de Direction

Tina D. Families - 03/01/2019 AccorHotels certified review
« Satisfactory in Every Way »

Check in and checkout we’re quick, friendly and helpful. The room was tastefully decorated as comfortable and breakfast was varied and delicious. It was quiet and one train stop from the airport.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David D., We very much appreciate your comments regarding your stay at the Novotel Paris Charles-de-Gaulle Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Corinne Ciochon Assistante de Direction

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