Hotel - Novotel Paris Charles-de-Gaulle Airport
Novotel Hotel Novotel Hotel

Novotel Paris Charles-de-Gaulle Airport Hotel

4.0/5 2,480 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Airport shuttle
    • PARIS ORLY (Paying)
    • PARIS ROISSY CDG
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Electric car recharging units
  • Dry cleaning / Ironing
  • Gift shop/newspaper shop

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00-23:00
    • Opening hours : Week-end 06:00-23:00
  • Snack & beverage machine

Business services

  • 5 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

With their contemporary and completely modular design, Novotel's spacious rooms are true living areas and can be adapted to suit all requirements.All of our rooms measure at least 269 sq. ft. (25 m²), and you can even request a room with views of the runways: perfect for plane spotting! Choose the Executive Room for VIP treatment.

  • 201 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • 147 family rooms
  • 4 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Bouquet with TV Canal+ and Canalsat
    • TV Bouquet beIN Sports
    • Radio in room
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Telephone
    • Baby bed
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 9,490 reviews

Our guest reviews for Novotel Paris Charles-de-Gaulle Airport

100% genuine reviews from our guests

Find out more
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4.0/5 TripAdvisor Rating 2,480 reviews
Anonymous Business - 07/12/2018 AccorHotels certified review
« As usual very satisfied (I often stay here). The room was rather warm and air conditioning was not working »

I often stay at the hotel and am generally very satisfied which is why I come back. On this occasion the room that I had was rather warm. The air conditioning was not working (probably because we are in Winter) so I could only put the ventilation on. The window to the outside could not be opened (not even by a small amount). On the positive side I got a free room upgrade on arriving. On the whole satisfactory but maybe try and find a way to let guests adjust room temperature (allow air conditioning later in the season or allow the widow to be opened by a small amount whilst still respecting security).

Anna Solo - 07/12/2018 AccorHotels certified review
« Great staff, great room »

The Novotel staff was very welcoming and efficient. The room was comfortable and well kept. It's just so sad , that one has to ask nowadays for any extras like cotton pads and slippers. Before, they were all ready in the room. I guess, it's a change in policy.

Peter Business - 06/12/2018 AccorHotels certified review
« good value for money »

This time I stayed for 1 night including diner and breakfast, usually I am visiting the hotel 2 days per week. Breakfast experience and diner were good, good quality of food and service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter C., We very much appreciate your comments regarding your stay at the Novotel Paris Charles-de-Gaulle Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Corinne Ciochon Assistante de Direction

Stephen F. Couples - 05/12/2018 AccorHotels certified review
« Good location, poor wait staff »

The hotel is in a very good location and us generally very comfortable- however the restaurant experience was very disappointing because of disinterested wait staff and a pompous, arrogant restaurant manager.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stephen F., Thank you for taking the time to tell us about your experience at the Novotel Paris Charles-de-Gaulle Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Corinne Ciochon Assistante de Direction

Alice N. Solo - 05/12/2018 AccorHotels certified review
« I was very comfortable and well served, thank you »

I needed the break between journeys and I was comfortable and relaxed in the hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alice N., We very much appreciate your comments regarding your stay at the Novotel Paris Charles-de-Gaulle Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Corinne Ciochon Assistante de Direction

Robert Solo - 05/12/2018 AccorHotels certified review
« Over priced Bar , terrible service!!! »

Not the best

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert L., Thank you for taking the time to tell us about your experience at the Novotel Paris Charles-de-Gaulle Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Corinne Ciochon Assistante de Direction

S. Business - 05/12/2018 AccorHotels certified review
« Very good transit hotel »

Warm and friendly welcome. Clean and spacious room. Comfortable bed. Impractical toilet and bathroom separation. Practical day room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr s., Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Corinne Ciochon Assistante de Direction

Patricia Business - 05/12/2018 AccorHotels certified review

Check in was easy, everyone was polite. I know it is winter but it was sooo hot. Since the windows cant be opened I think you should consider leaving the A/C on. It was very difficult to sleep because of the temperature. Also the pillows are terrible, they were literally broken in half. They are made out of ???, Check out was easy and location great for the VAL

Our hotel has responded to the review
Our hotel has responded to the review

Dear Patricia D., Thank you for taking the time to tell us about your experience at the Novotel Paris Charles-de-Gaulle Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Corinne Ciochon Assistante de Direction

Anonymous Couples - 04/12/2018 AccorHotels certified review
« Overall good with some suggestions for improvement. »

We chose your hotel for two nights of accommodation as it provides very convenient access for our international flights. Two things to note about our room 514: the door to the toilet room does not close and there was a persistent sound all day and night that resembled a rushing of air about every 2-3 minutes. We used ear plugs to lessen the noise but it did keep me awake for awhile. The source of this noise should be checked out by your management because it could really impact a travellers ability to rest and sleep.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrew T., Thank you for taking the time to tell us about your experience at the Novotel Paris Charles-de-Gaulle Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Corinne Ciochon Assistante de Direction

Odile B. Couples - 03/12/2018 AccorHotels certified review
« I am a regular customer, coming each time before flying out »

For the first time, the front desk agent told me he recognized my name.. but I always have a warm welcome in the morning by Yasmine and her smile, each time I am staying at the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Odile B., We very much appreciate your comments regarding your stay at the Novotel Paris Charles-de-Gaulle Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Corinne Ciochon Assistante de Direction

Arno Business - 03/12/2018 AccorHotels certified review
« Once but never again »

1. Arrival was fine 2. Room was ok at first sight 3. During showering in the morning there was no cleaning gel in the bottle anymore or anywere else 4. Unfriendly employees in the restaurant 5. Expensive steak that contained more fat than meat. 6. Dust in the room, my black cloths were dirty when I put them on the closed before I put them on 7. I did not had the feeling that my complain were taken seriously when checking out.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Arno v., Thank you for taking the time to tell us about your experience at the Novotel Paris Charles-de-Gaulle Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Corinne Ciochon Assistante de Direction

Robert Business - 03/12/2018 AccorHotels certified review
« Short night for an early flight the next day but very practical »

I arrived late in the evening parked in the parking and then went straight to my room to sleep. I used the express check-out facility as I was flying early the next day. Room was tidy and comfortable and the hotel is near to the airport for catching an early flight. The only disappointment is that the parking charge is very high for a few hours!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr C., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Corinne Ciochon Assistante de Direction

Vana Business - 02/12/2018 AccorHotels certified review
« Not such a pleasant stay »

The room was not really warm. I called maintenance to check it out. He did his best but it did not make a great difference. I don't like to live in houses where I feel too warm. But there is a limit! Also, there was no network to listen to the radio stations. The technician told me that it was an ongoing problem in all the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vana B., Thank you for taking the time to tell us about your experience at the Novotel Paris Charles-de-Gaulle Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Corinne Ciochon Assistante de Direction

M. D. Solo - 02/12/2018 AccorHotels certified review
« Nice stay! »

The welcome was warm

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ahmed D. M., We very much appreciate your comments regarding your stay at the Novotel Paris Charles-de-Gaulle Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Corinne Ciochon Assistante de Direction

Anonymous Business - 30/11/2018 AccorHotels certified review
« Great »

Nice service. Great food. The room was comfortable.

Anonymous Business - 30/11/2018 AccorHotels certified review

When I checked in to my room there were open bags of chips and dirty cups. I went to the restaurant and waited for 10 minutes with no service before leaving and going elsewhere.

J. Solo - 30/11/2018 AccorHotels certified review
« Check in was quick, staff professional and helful, room clean »

Staff professional, diner in the bar atea very pleasant, cleanliness of the room a plus

Anett Business - 29/11/2018 AccorHotels certified review
« Had a good stay in the hotel »

My room was really cozy and comfortable. Could sleep very well in the bed. The breakfast offered is really rich, maybe a bit more veggies would be appreciated by others as well. The staff is very helpful and kind.

Our hotel has responded to the review
Our hotel has responded to the review

Dear T., We very much appreciate your comments regarding your stay at the Novotel Paris Charles-de-Gaulle Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Corinne Ciochon Assistante de Direction

Robert K. Solo - 27/11/2018 AccorHotels certified review
« Excellent »

Wonderful interior design. Very professional helpful front desk Very clean Very comfortable room Very convenient location to train and airport

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert K., We very much appreciate your comments regarding your stay at the Novotel Paris Charles-de-Gaulle Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Corinne Ciochon Assistante de Direction

Andy N. Business - 27/11/2018 AccorHotels certified review
« Great location for earlier flight »

Very easy to find and clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andy N., We very much appreciate your comments regarding your stay at the Novotel Paris Charles-de-Gaulle Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Corinne Ciochon Assistante de Direction

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