Hotel - Novotel Ipswich Centre
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Novotel Hotel

Novotel Ipswich Centre Hotel

Grey Friars Road 
IP1 1UP  IPSWICH
UNITED KINGDOM

850 reviews
TripAdvisor Rating Based on 850 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • German
    • French
    • Italian
    • Polish
  • Reception open 24 hours a day
  • Laundry (Nearby)
    • Dry cleaning / Ironing (Paying, Nearby)
    • Laundromat (Nearby)

Leisure and activities

  • Fitness centre
  • Golf (Nearby)
    • Golf course 18 holes (Paying, Nearby)
    • Golf course 9 holes (Paying, Nearby)
    • Golf practice facilities (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Tennis (Nearby)
    • Clay tennis court (Paying, Nearby)
    • Grass tennis court (Paying, Nearby)
    • Hard tennis court (Paying, Nearby)
    • Indoor tennis court (Paying, Nearby)
    • Outdoor tennis court (Paying, Nearby)
  • Beach and water sports (Nearby)
    • Boat excursions (Paying, Nearby)
    • Kayaking (Paying, Nearby)
    • Sailing facilities (Paying, Nearby)
  • Other sports activities
    • Bicycle hire facilities (Paying, Nearby)
    • Bike rack facilities
    • Archery (Paying, Nearby)
    • Basketball facilities (Nearby)
    • Boules/petanque (Paying, Nearby)
    • Football (Nearby)
    • Horse riding (Paying, Nearby)
    • Jogging track (Nearby)
    • Squash court (Paying, Nearby)
    • Table tennis (Paying, Nearby)
    • Volley ball facilities (Paying, Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hrs
    • Opening hours : Week-end 24 hrs

Business services

  • 4 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 101 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 10 family rooms
  • 3 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Emergency exit map
    • Air Cooling System
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Radio in room
    • Crib on request
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • TV room service ordering
    • High speed transmission line
    • Iron in room
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our guest reviews for Novotel Ipswich Centre

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 850 reviews
TripAdvisor review
Family - 31/08/2017
« OKish ...... For a one off visit »

Check in was easy and quick. The reception staff lack knowledge. They charged us 2 nights parking and later said we didn't to pay. However on check out again, they were asking us to pay,.. We were told they would reserve a disabled parking for us which was not done, luckily enough we got a space. Lifts are small and slow. Rooms are too small specially the one we booked said " sleeps 4 ". Not well ventilated, AC wasn't working in one of the rooms. toilet is separate plus too small and you need to walk around to the bathroom to wash your hands. Breakfast average, staff were friendly though. Overall a bit dated. Not really value for what we paid.

TripAdvisor review
U4146QRpeterm Couples - 29/05/2017
« Excellent again »

This Novotel, even by Novotel standards, is simply excellent. the property and its surrounds are clean and tidy, the rooms in good condition and the restaurant meets all our needs. However the best feature is the staff who go out of their way to make life easy and comfortable - and this means all staff, front of house, dining area, room cleaning and tidying - all contribute to an excellent service.

TripAdvisor review
Derek M Couples - 24/05/2017
« Excellent position Excellent service »

We stayed here for two nights in late May. Excellent welcome from reception Good size room Comfortable bed an room to sit together and watch TV. Only minor issue if we had Benn staying longer was limited hanging and drawer space

TripAdvisor review
marcoslaug Business - 21/05/2017
« 1 night at Novotel Ipswich »

I've been here 1 night for business trip. It has been far below the Novotel standard I was expecting. Room: toilet NOT well cleaned, bed linen washed but with visible blood spots Service & Restaurant: in the morning they missed to give me the required wake up; at the bar the waiter has been unable to prepare me any cocktail telling we he doesn't drink alcoholics and served me a water washed Martini; the bar & the dining room were really dirty as well in the morning at breakfast; the dinner has been served with a very poor served (forgotten or missed courses, etc.) and it was with a really low/awful quality. What else?!

Our hotel has responded to the review
Our hotel has responded to the review

I’m so sorry that you were disappointed by your experience saying with us at Novotel Ipswich Centre. I appreciate the feedback and rest assured that we take all comments very seriously. We are looking into the matter, but feel free to contact me on 01473 232400 or email me on H0995-GM@accor.com to discuss this further. Kind regards, Serhan Ilker General Manager

TripAdvisor review
Couples - 05/05/2017
« One night in Ipswich »

We stayed 2 May for 1 night. When we arrived we got a warm welcome from the lady on reception. She told us about the shops nearby & the restaurants & bars at Quay. She was able to give us further information on Constable Country. We had a great stay.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for taking the time to post your thoughts on here. I’m glad you enjoyed your visit, and I hope we can welcome you back to Novotel Ipswich very soon. Kind regards, Serhan Ilker General Manager

TripAdvisor review
Solo travel - 20/04/2017
« overnight stay for a works outing »

A tidy, clean and ideal room. Good location (walkable from town centre) and pleasant reception; a good shower. Didn't sample the food or drink unfortunately. parking was plentiful and £8. Would stay there again.

Our hotel has responded to the review
Our hotel has responded to the review

I’m very grateful that you could take time to leave us your thoughts and write a review. I’m so pleased you enjoyed your stay with us, and we hope to see you again in the very near future. Kind regards, Serhan Ilker General Manager

TripAdvisor review
Couples - 18/04/2017
« Lovely friendly hotel »

Within walking distance of Ipwich Railwy Station. Comfortable bed with the addition of a sofa. Ideal as we only needed a place to stay or 2 nights so views were not important on this first visit. Efficient friendly staff both in Reception and the dining room.

Our hotel has responded to the review
Our hotel has responded to the review

Many thanks for the positive comments; I’m happy we were able to make your stay with us so enjoyable. I hope we can welcome you back to the Novotel Ipswich again very soon. Kind regards, Serhan Ilker General Manager

TripAdvisor review
Solo travel - 15/04/2017
« One night Ipswich Novotel »

Excellent location with a good sized car park on site. Good Accor average standard hotel. Decor a little dated. Staff friendly and above average standards. Check in and check out efficient and quick. Good quality bathroom facilities.

Our hotel has responded to the review
Our hotel has responded to the review

Many thanks for the review. We always welcome feedback and my team and I are glad that you enjoyed your stay with us at Novotel Ipswich. I hope we can be part of your future travel plans. Kind regards, Serhan Ilker General Manager

TripAdvisor review
Jenny B Business - 03/04/2017
« Great commuter hotel »

I've stayed at the Ipswich Novotel every week since October 2016, and found it comfortable, convenient to the town, and very welcoming. It's not the Ritz, but if you like a familiar environment with great staff then this is a really good base. The food is very good, and it's easily walk able to the town, cinema and a range of restaurants for those times when you get "menu fatigue." As a regular I have found the staff really helpful and welcoming, supporting me even when I've forgotten to book, or muddled my booking. Highly recommend it for business or leisure.

Our hotel has responded to the review
Our hotel has responded to the review

Many thanks for the positive comments; I’m happy we were able to make your stay with us so enjoyable. I hope we can welcome you back to the Novotel Ipswich again very soon. Kind regards, Serhan Ilker General Manager

TripAdvisor review
Couples - 30/03/2017
« 'Eastern Promise' fulfilled »

The hotel is well situated not far from the station and with very good access by main roads, obviating the need to navigate through city centre or narrow streets to find it. While the adjacent roundabout can have very busy traffic at rush hour times, it was totally silent in our fourth-floor room but the view was full of interest! The hotel has an adequate pay car park (cost unknown, as we arrived by train). On arrival we we were much impressed by the design and layout of the public areas, which added greatly to our first impressions. But, above3 all, it was the welcome we received from the reception staff and subsequently by all staff members with whom we came in contact. It was also a great pleasure to meet staff from mainland Europe, who are such an essential part in the running of a hotel of this nature. It is vital that this enormous benefit to everyone is not diminished in the years to come. The quality of service was replicated in the restaurant both at dinner and at breakfast which also helped to make our stay so successful. While the hotel is so very close to the road network it is only one street away from an old part of Ipswich with medieval buildings and one or two particularly important historical memorials. There are also many restaurants close by and may more further into town. While Ipswich tends to hide its light under a bushel, the hotel is an excellent centre for exploration of the many attractions on offer as well as a first rate base for travels to the Suffolk coast and those inland. This last point was greatly appreciated on returning to the warm and welcoming hotel from the rigour as well as the pleasure of the coastal towns in typical March weather! Would we stay at this hotel again? We certainly will!

Our hotel has responded to the review
Our hotel has responded to the review

We very much appreciate your comments regarding your stay at the Novotel Ipswich Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Serhan Ilker General Manager

TripAdvisor review
710paulinet Couples - 07/03/2017
« right in the heart of town and lovley harbourside »

always a nice welcome, book in online and keys will already be available for you. found upgrading to the executive room most dates is worth the extra. Much larger room, beautiful bathroom with bath and separate shower. Fluffy bathrobes and towel slippers, complimentary still and sparkling water. Two styles of complimentary coffee.

Our hotel has responded to the review
Our hotel has responded to the review

I’m so glad that you had an enjoyable time during your stay. I hope we can welcome you back to Novotel Ipswich in the near future. Kind regards, Serhan Ilker General Manager

TripAdvisor review
hawkeye007Eastbourne Couples - 03/03/2017
« Good location »

Stay here often as it is a very comfortable hotel, the staff are very customer focused and good value for money. Breakfast good variety of everything but have to say though this time the service was slow, I had to ask twice for our tea and coffee, then ask for white bread and then ask for breakfast plates

Our hotel has responded to the review
Our hotel has responded to the review

Thanks for leaving your thoughts here. The team and I are glad that you enjoyed your stay, and we’ve taken note of your comments. Rest assured we will address them. Kind regards, Serhan Ilker General Manager

TripAdvisor review
Couples - 28/02/2017
« V Enjoyable trip to Ipswich »

The Ipswich Novotel was everything we could hope for. the staff were helpful, the hotel decor was good; our room was exceptionally comfortable. The parking was secure, and not too expensive. Access was good and the hotel was easy to find

Our hotel has responded to the review
Our hotel has responded to the review

I’m so glad that you had an enjoyable time during your stay. I hope we can welcome you back to Novotel Ipswich in the near future. Kind regards, Serhan Ilker General Manager

TripAdvisor review
Couples - 13/02/2017
« Nice and convenient »

We often stay here and find it very convenient for Ipswich. This visit we paid for a Superior room on the top floor which was fine. We had a problem with the shower, which would not deliver really hot water (sink was fine) and when we reported this on check out the staff were kind enough to refund our parking and bottle of water charges in compensation, which was fine.

Our hotel has responded to the review
Our hotel has responded to the review

Many thanks for your comments. We appreciate all feedback and are glad you enjoyed your stay. I hope we can welcome you back to the Novotel in Ipswich very soon. Kind regards, Serhan Ilker General Manager

TripAdvisor review
Family - 21/01/2017
« Family trip to Ipswich »

Stayed here recently. Bed and pillows very comfortable. Hotel staff very helpful, courteous and accommodating. Highly recommend andcwill stsy here again. Grest central location. Thankyou Novotel and the accor group.

Our hotel has responded to the review
Our hotel has responded to the review

I’m so glad that you had an enjoyable time during your stay. I hope we can welcome you back to Novotel Ipswich in the near future. Kind regards, Serhan Ilker General Manager

TripAdvisor review
Couples - 14/01/2017
« Excellent stay! »

We found the whole experience excellent! Customer service was great. They booked a nearby restaurant for us. The room was clean and very confortable. Parking was very convenient. Location was near to Waterfront and City centre.

Our hotel has responded to the review
Our hotel has responded to the review

I’m very grateful that you could take time to leave us your thoughts and write a review. I’m so pleased you enjoyed your stay with us, and we hope to see you again in the very near future. Kind regards, Serhan Ilker General Manager

TripAdvisor review
Family - 04/01/2017
« Great for children & dogs »

Stayed here over the New Year period Excellent location Friendly staff throughout the hotel. Great breakfast. Bar & lobby area very welcoming. Brilliant to be able to bring the dogs with us. Very clean & comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for taking the time to post your thoughts on here. I’m glad you enjoyed your visit, and I hope we can welcome you back to Novotel Ipswich very soon. Kind regards, Serhan Ilker General Manager

TripAdvisor review
Couples - 21/12/2016
« First stay will come back »

Easy to book, great welcome from reception. Comfortable room and good wifi. Good to have a separate toilet from the bathroom. Only one night but slept well in comfortable bed. Bar service also very helpful.

Our hotel has responded to the review
Our hotel has responded to the review

I’m very grateful that you could take time to leave us your thoughts and write a review. I’m so pleased you enjoyed your stay with us, and we hope to see you again in the very near future. Kind regards Serhan Ilker General Manager

TripAdvisor review
Couples - 17/12/2016
« Christmas Party Night Stay »

Food excellent, vegeterian sausage option available, with all food cooked to a high standard. Only problem was a stuffy room, not sure why as turned heating down and opened window but still very stuffy?

Our hotel has responded to the review
Our hotel has responded to the review

Thanks for leaving your thoughts here. The team and I are glad that you enjoyed your Christmas party, and we’ve taken note of your comments. Rest assured we will address them. Kind regards Serhan Ilker General Manager

TripAdvisor review
martinjp2000 Family - 04/11/2016
« Perfect location »

Good hotel, stayed here quite often. The only problem I have is the £7 parking fee they charge residents. I don't think hotels should charge for parking if you are staying there. Other than that staff are great and service is great.

Our hotel has responded to the review
Our hotel has responded to the review

Many thanks for the review. We always welcome feedback and my team and I are glad that you enjoyed your stay with us at Novotel Ipswich Centre. I understand that you were disappointed at having to pay car parking fees. The majority of town centre car parks, including hotels, are chargeable and we are competitive within the market place. By charging we offer our guests a secure environment as our car park is CCTV monitored and convenient for our guests stay. I hope we can look forward to welcoming you back in the near future. Kind regards Serhan Ilker General Manager

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