Novotel Ipswich Centre Hotel 4 stars

TripAdvisor rating 4.0/5 1,029 reviews
Novotel Ipswich Centre
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Hotel extras

  • Pet-friendly accommodation and facilities throughout

  • Onsite parking for guests- £7 for 24 hours

  • On-site bar & restaurant

  • Six versatile meeting spaces for events that work

  • State-of-the-art gym facilities for all guests

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • 100% non-smoking hotel
  • Manual temperature control
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Golf
  • Tennis
  • Beach and water sports
  • Other sports activities
Business services
  • 4 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Ipswich Centre

Grey Friars Road
IP1 1UP
ipswich
united kingdom

Tel: +441473363800

Fax: (+44)1473/232414

Contact email

Check-in from 14h00

Check out up to 12h00

  • NATIONAL EXPRESS :   IPSWICH

  • By plane

    LONDON HEATHROW At 160km / 99.42 miles

  • By plane

    LONDON STANSTED At 79.66km / 49.5 miles

  • By boat

    HARWICH At 60km / 37.5 miles

  • By train

    IPSWICH CENTRAL At 0.8km / 0.5 miles

GPS :52.05321, 1.152622

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Standard Room with Queen bed + convertible Sofa

  • Max. number of persons: ‌3
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Room with Queen bed + convertible Sofa

  • Max. number of persons: ‌3
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Executive Room Queen Bed

  • Max. number of persons: ‌3
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

RESTAURANT

Type of cuisine: International

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

Absorb the lively atmosphere at Novotel. In stylish surroundings, choose from an array of beers, wines and cocktails served by our fun and friendly staff. Our buzzing bar offers the perfect place to enjoy an evening's entertainment or relax and unwind.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 207 m²

  • Maximum capacity: 220 people

  • Maximum banquet capacity: 140 people

Find out more

Our guest reviews for
Novotel Ipswich Centre

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

4,813 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

1,029 reviews

Appreciate your staff flexibility to offer late check out

Customer review rating 4.3/5

Daniel C. Families - 11/06/2019 AccorHotels certified review

The location is nice as it is nearby the shopping center but quite far away from the train station especially carrying the luggage to the station on foot after check out. It will be great if the hotel can offer free shuttle. The staff expressed their care and attention to the customers which was highly appreciated. I asked for an extra hour of late check out over the phone as my appointment overran and could not return on time. Your staff accepted my request which certainly gave me a peace of mind.

Dear Mr C. We very much appreciate your comments regarding your stay at Novotel Ipswich Centre. It is always a pleasure to receive positive feedback. We are sorry that you struggled with you luggage next time please give the hotel a call and we could arrange a taxi to pick you up. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Susan Feek Front Office Manager Novotel Ipswich Centre T. +4…- F.+4… NOVOTEL IPSWICH CENTRE Greyfriars Road, Ipswich, IP1 1UP H0… www.accorhotels-group.com | www.accorhotels.com | Think Green, keep it on the Screen! Would you be so kind to leave a review of my service? Click on the picture below! Thank you! 

If we had been informed of the ongoing building works we would not have come.

Customer review rating 4.3/5

Dawn S. Couples - 10/06/2019 AccorHotels certified review

On our arrival we went to our room and the noise of the cango hammer which they were using for the building work in the room below was dreadful. I lovely lady in reception moved us to another room which was slightly better but the next day they were working under that room. The room had been updated but the bottom of the sealed window unit was broken so was misted and it was a job to see through. We felt it definitely was not worth the £277 plus parking that was charged for those particular dates. On the plus side all of your staff were brilliant and we had a good breakfast.

Dear Dawn Thank you for taking the time to tell us about your experience at the Novotel Ipswich Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Our refurbishment is due to finish at the end of July and we hope to welcome you back when the refurbishment is completed. Sincerely, Steven Jennings Team Leader

Great Hotel

Customer review rating 4.3/5

K H. Business - 10/06/2019 AccorHotels certified review

Recently refurbished to a high standard, room was clean and spacious. Staff were extremely polite and helpful.

Dear Kerry We very much appreciate your comments regarding your stay at Novotel Ipswich Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Susan Feek Front Office Manager Novotel Ipswich Centre T. +4…- F.+4… NOVOTEL IPSWICH CENTRE Greyfriars Road, Ipswich, IP1 1UP H0… www.accorhotels-group.com | www.accorhotels.com | Think Green, keep it on the Screen! Would you be so kind to leave a review of my service? Click on the picture below! Thank you! 

Welcoming

Customer review rating 4.3/5

Anonymous Couples - 09/06/2019 AccorHotels certified review

Was a brief stay but satisfied with the service

Dear Mr R. We very much appreciate your comments regarding your stay at Novotel Ipswich Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Susan Feek Front Office Manager Novotel Ipswich Centre T. +4…- F.+4… NOVOTEL IPSWICH CENTRE Greyfriars Road, Ipswich, IP1 1UP H0… www.accorhotels-group.com | www.accorhotels.com | Think Green, keep it on the Screen! Would you be so kind to leave a review of my service? Click on the picture below! Thank you! 

Excellent Hotel with Excellent Staff

Customer review rating 4.3/5

Mw Business - 05/06/2019 AccorHotels certified review

Check in was efficient and my pre-requests for a high room were noted. Room was nice and well maintained. Last minute changes to my booking were handled in an efficient and friendly manner - especially by Susan (front desk) who is a credit to your team. She handled my service enquiry in addition to taking on board feedback about the room in a professional and responsible manner. Well done!

Good accommodation in a good location

Customer review rating 4.3/5

Derekm Couples - 05/06/2019 AccorHotels certified review

Check in was easy, staff were friendly, room seemd recently refurbished. There was some noise on Friday from work on floor 2, this seemed to cme through pipes and vents and semd much closer but it stopped by 18.00 and as far as I know was absent on Sat and Sun. Parking was easy, although several spaces were taken up by shipping containers and there could have been issues if more people had arrived in cars. The bar was comfortable. We di not take breakfast or dinner so cannot comment

Dear Mr M. We very much appreciate your comments regarding your stay at Novotel Ipswich Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Susan Feek Front Office Manager Novotel Ipswich Centre T. +4…- F.+4… NOVOTEL IPSWICH CENTRE Greyfriars Road, Ipswich, IP1 1UP H0… www.accorhotels-group.com | www.accorhotels.com | Think Green, keep it on the Screen! Would you be so kind to leave a review of my service? Click on the picture below! Thank you! 

Does what it says on the box

TripAdvisor rating 4.0/5

derekm261 Couples - 05/06/2019 TripAdvisor review

A good welcome in an hotel currenlty undergoing a refurbishment. Our accommodation on floor 4 was competed and they were working on fllor 2. This meant that there was noise during the day, I thing transmitted through pipes and vents. There was no noise on Sat or Sun. There is a good bar area, some outside space and subsidised parking although some of the spaces are taken up by shipping containers used by builders. It is in easy waking distance of the centre of town and the docks for restaurants and bars.

Great price ,comfy beds

Customer review rating 4.3/5

Gwyneth Friends - 04/06/2019 AccorHotels certified review

Pleasant stay ,easy to find ,good location for marina area. Room was spacious ,clean and modern. We thought the price was excellent,but disappointed breakfast not included .

Dear Mrs A., We very much appreciate your comments regarding your stay at Novotel Ipswich Centre. It is always a pleasure to receive positive feedback about the rooms. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you again soon. Yours sincerely, Susan Feek Front Office Manager Novotel Ipswich Centre T. +4…- F.+4… NOVOTEL IPSWICH CENTRE Greyfriars Road, Ipswich, IP1 1UP H0… www.accorhotels-group.com | www.accorhotels.com | Think Green, keep it on the Screen! 

Great!

Customer review rating 4.3/5

Sharon Families - 04/06/2019 AccorHotels certified review

Great room, great food, great staff

Dear Mrs M., We very much appreciate your comments regarding your stay at Novotel Ipswich Centre. It is always a pleasure to receive positive feedback about the staff and food. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Susan Feek Front Office Manager Novotel Ipswich Centre T. +4…- F.+4… NOVOTEL IPSWICH CENTRE Greyfriars Road, Ipswich, IP1 1UP H0… www.accorhotels-group.com | www.accorhotels.com | Think Green, keep it on the Screen! 

Novotel Ipswich

Customer review rating 4.3/5

Paul B. Couples - 03/06/2019 AccorHotels certified review

Enjoyable stay,staff at breakfast bit grumpy,1 point off score for that and 1 point off for prepay bank card £80,week to refund.

Dear Mr B., We very much appreciate your comments regarding your stay at Novotel Ipswich Centre. It is always a pleasure to receive positive feedback. My sincere apologies for the breakfast team, I will raise this issue with the food and beverage manager. I will share your comments with our teams. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you again soon. Yours sincerely, Susan Feek Front Office Manager Novotel Ipswich Centre T. +4…- F.+4… NOVOTEL IPSWICH CENTRE Greyfriars Road, Ipswich, IP1 1UP H0… www.accorhotels-group.com | www.accorhotels.com | Think Green, keep it on the Screen! 

Comfortable and pleasant

Customer review rating 4.3/5

Anonymous Business - 02/06/2019 AccorHotels certified review

Comfortable and pleasant - decent room, breakfast OK and good to see the main lift is working again.

Dear Mr P., We very much appreciate your comments regarding your stay at Novotel Ipswich Centre. It is always a pleasure to receive positive feedback. My apologies for you not receiving your invoice, I have just sent it too you. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you again soon. Yours sincerely, Susan Feek Front Office Manager Novotel Ipswich Centre T. +4…- F.+4… NOVOTEL IPSWICH CENTRE Greyfriars Road, Ipswich, IP1 1UP H0… www.accorhotels-group.com | www.accorhotels.com | Think Green, keep it on the Screen!

Great location clean and comfortable

Customer review rating 4.3/5

Mrs M. K. Couples - 02/06/2019 AccorHotels certified review

Stayed many times. We like the location and the comfortable rooms. Breakfast is good too. However we do not think you should charge guests for parking

Dear Mrs k., We very much appreciate your comments regarding your stay at Novotel Ipswich Centre. It is always a pleasure to receive positive feedback about the breakfast. Unfortunately due to our location being in the town centre everywhere around Is paid car parking. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you again soon. Yours sincerely, Susan Feek Front Office Manager Novotel Ipswich Centre T. +4…- F.+4… NOVOTEL IPSWICH CENTRE Greyfriars Road, Ipswich, IP1 1UP H0… www.accorhotels-group.com | www.accorhotels.com | Think Green, keep it on the Screen!

Okay, just a basic hotel.

Customer review rating 4.3/5

Bernard Couples - 02/06/2019 AccorHotels certified review

Hotel is basic as expected. Staff were helpful. Couldn’t get main light to work in room. Toilet sistern leaked. Cleaning staff need to be trained to spot faults.

Customer review rating 4.3/5

Genci Families - 01/06/2019 AccorHotels certified review

Very good!! I would like to mention Jay for his professionalism and fantastic costumer service !!

Dear Mr S., We very much appreciate your amazing comments regarding your stay at Novotel Ipswich Centre. It is always a pleasure to receive positive feedback especially regarding a member of the team. I will share your comments with our teams. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Susan Feek Front Office Manager Novotel Ipswich Centre T. +4…- F.+4… NOVOTEL IPSWICH CENTRE Greyfriars Road, Ipswich, IP1 1UP H0… www.accorhotels-group.com | www.accorhotels.com | Think Green, keep it on the Screen!

Would not stay again.

Customer review rating 4.3/5

Brian H. Families - 31/05/2019 AccorHotels certified review

My vehicle was damaged by workmen at the hotel who tried to deny any knowledge of it. Hotel parking cost very high, FOOD; if you got what you ordered you was lucky, in the morning breakfast was barely warm. Booking the rooms on their website was a nightmare and had to call the hotel direct.

Spotless room, comfortable bed and friendly service

Customer review rating 4.3/5

Emma Solo - 30/05/2019 AccorHotels certified review

I had a great time staying at this hotel for four nights. The room was extremely comfortable, and everything seemed in almost new condition. Everyone was helpful and friendly, and I would highly recommend the hotel.

Dear Mrs G., We very much appreciate your amazing comments regarding your stay at Novotel Ipswich Centre. It is always a pleasure to receive positive feedback about he staff. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Susan Feek Front Office Manager Novotel Ipswich Centre T. +4…- F.+4… NOVOTEL IPSWICH CENTRE Greyfriars Road, Ipswich, IP1 1UP H0… www.accorhotels-group.com | www.accorhotels.com | Think Green, keep it on the Screen!

Great 2 night stay

Customer review rating 4.3/5

Gary L. Couples - 30/05/2019 AccorHotels certified review

Newly refurbished reception and bar area was very contemporary. Quick check-in was good and parking on site was £7 a night. Our room had also been refurbished. It was a large room with a king size bed and a sofa bed. We overlooked a roundabout but noise was minimal with the window closed. Staff were friendly and helpfulx

Dear Mr L., We very much appreciate your lovely comments regarding your stay at Novotel Ipswich Centre. It is always a pleasure to receive positive feedback. I'm very happy to hear you like the new refurbished rooms and lounge area. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Susan Feek Front Office Manager Novotel Ipswich Centre T. +4…- F.+4… NOVOTEL IPSWICH CENTRE Greyfriars Road, Ipswich, IP1 1UP H0… www.accorhotels-group.com | www.accorhotels.com | Think Green, keep it on the Screen!

Nice room and good breakfast at a reasonable price

Customer review rating 4.3/5

Gillian H. Couples - 30/05/2019 AccorHotels certified review

Would book again. Very convenient for the Heathrow coach.

Dear Mrs h., We very much appreciate your comments regarding your stay at Novotel Ipswich Centre. It is always a pleasure to receive positive feedback about the breakfast. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Susan Feek Front Office Manager Novotel Ipswich Centre T. +4…- F.+4… NOVOTEL IPSWICH CENTRE Greyfriars Road, Ipswich, IP1 1UP H0… www.accorhotels-group.com | www.accorhotels.com | Think Green, keep it on the Screen!

Ok

Customer review rating 4.3/5

S. D. Friends - 29/05/2019 AccorHotels certified review

Check in was quick and easy, we had to pay for parking which is fine but a very small car park not accommodating for number of guests. We had to park between 2 containers. We had travelled 7 hours so wanted a nice cup of tea when we arrived. The cups were filthy with tea marks all around them so we decided to drink out of the paper cups. The tea and coffee refreshments were not replenished throughout our stay. And the shower in the bathroom wasn’t very hot. Overall an ok stay.

Staff were courteous and the room was clean.

Customer review rating 4.3/5

Anonymous Business - 29/05/2019 AccorHotels certified review

Staff were courteous and the room was clean. Not able to comment on the other hotel facilities as they were not used due to business commitments

Dear Mr B., We very much appreciate your comments regarding your stay at Novotel Ipswich Centre. It is always a pleasure to receive positive feedback about the staff. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you again soon. Yours sincerely, Susan Feek Front Office Manager Novotel Ipswich Centre T. +4…- F.+4… NOVOTEL IPSWICH CENTRE Greyfriars Road, Ipswich, IP1 1UP H0… www.accorhotels-group.com | www.accorhotels.com | Think Green, keep it on the Screen!
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