Hotel - Novotel Ipswich Centre
Novotel Hotel Novotel Hotel

Novotel Ipswich Centre Hotel

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4.0/5 926 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • 100% non-smoking hotel
  • Manual temperature control
  • Languages spoken at the hotel
    • German
    • French
    • Italian
    • Polish
  • Reception open 24 hours a day
  • Laundry  (Nearby)
    • Dry cleaning / Ironing (Paying, Nearby)
    • Laundromat (Nearby)

Leisure and activities

  • Fitness centre
  • Golf  (Nearby)
    • Golf course 18 holes (Paying, Nearby)
    • Golf course 9 holes (Paying, Nearby)
    • Golf practice facilities (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Tennis  (Nearby)
    • Clay tennis court (Paying, Nearby)
    • Grass tennis court (Paying, Nearby)
    • Hard tennis court (Paying, Nearby)
    • Indoor tennis court (Paying, Nearby)
    • Outdoor tennis court (Paying, Nearby)
  • Beach and water sports  (Nearby)
    • Boat excursions (Paying, Nearby)
    • Kayaking (Paying, Nearby)
    • Sailing facilities (Paying, Nearby)
  • Other sports activities
    • Bicycle hire facilities (Paying, Nearby)
    • Bike rack facilities
    • Archery (Paying, Nearby)
    • Basketball facilities (Nearby)
    • Boules/petanque (Paying, Nearby)
    • Football (Nearby)
    • Horse riding (Paying, Nearby)
    • Jogging track (Nearby)
    • Squash court (Paying, Nearby)
    • Table tennis (Paying, Nearby)
    • Volley ball facilities (Paying, Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hrs
    • Opening hours : Week-end 24 hrs

Business services

  • 4 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 101 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 10 family rooms
  • 3 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Emergency exit map
    • Air Cooling System
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Radio in room
    • Crib on request
    • Opening windows
    • WiFi in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • TV room service ordering
    • High speed transmission line
    • Iron in room
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 4,062 reviews

Our guest reviews for Novotel Ipswich Centre

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 926 reviews
AccorHotels certified review
Mark Business - 18/04/2018
« Good location - Average Hotel »

Overpriced for what is a dated hotel in which the rooms and areas outside of the lobby, reception and restaurant need a good facelift. Good location but not a particularly peaceful night sleep due to the proximity of the roundabout and traffic throughout the night. Customer service was good and the lobby and restaurant were more modern. Breakfast was also good. Wouldn't stay here again unless the hotel was refurbished (at no price increase) as there are cheaper and more modern options within close proximity to this hotel.

AccorHotels certified review
Mrs M. Business - 18/04/2018
« Convenient and Friendly Hotel »

The hotel had a lovely atmosphere. The room was clean and everything was in working order. The staff were very friendly and had a good choice of breakfast. Would definitely stay there again.

AccorHotels certified review
Brighty Couples - 17/04/2018
« Lovely stay »

Clean room good breakfast

AccorHotels certified review
Anonymous Solo - 17/04/2018
« Pretty good overall. Very helpful and pleasant people at reception and In breakfast room. The »

I appreciated the helpfulness of reception staff and especially breakfast workers. Room comfortable and bathroom great (once I worked out shower controls). But someone will inevitably have a nasty fall in the shower - floor very slippery.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs R., We very much appreciate your comments regarding your stay at Novotel Ipswich Centre. It is always a pleasure to receive feedback about the staff. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I will also pass over your comments to our maintenance department regarding the bathroom. Thank you again for sharing your experience, and we look forward to seeing you soon. Yours sincerely, Susan Feek Front Office Manager Novotel Ipswich Centre T. +4…- F.+4… NOVOTEL IPSWICH CENTRE Greyfriars Road, Ipswich, IP1 1UP H0… www.accorhotels-group.com | www.accorhotels.com | Think Green, keep it on the Screen!

AccorHotels certified review
Paul H. Business - 17/04/2018
« Comfortable stay »

Decent hotel quite modern in appearance. Helpful friendly staff but not always focused. Room was clean & comfortable. Good value for money.

AccorHotels certified review
Ds Couples - 17/04/2018
« Disappointed with room & stay »

Check in delayed - advised during online booking would arrive around 12 midday- on arrival at approximately 12.30pm there was not a room ready & had to wait until receptionist repeatedly radioed housekeeping whilst they tried to locate a clean room. Eventually allocated an executive room with ridiculous layout - separate toilet without hand washing facilities- very unhygienic having to go to a separate bathroom around a corner with double doors opening outward only inches away from the bed to wash hands - especially if during the night! Also the bathroom was very cramped for the standard of room. Tiny bedside tables with no room for personal belongings on one as a phone was placed taking up entire area. Insufficient pods for Nespresso machine - tiny area for making hot drinks. No air conditioning- room extremely warm. Poor communications - text received at 2.40pm advising room would be ready at 2pm - had already checked in & left hotel by then. Breakfast as expected for a 4* hotel & plenty of choice available - not offered any top ups of tea/coffee. Car park charge should be included for guests. Overall would not consider staying again at this Novotel.

AccorHotels certified review
Bunny B. Couples - 16/04/2018
« A little disappointing »

Lift was out of order and my husband found it too hard to use the service lift as he is registered blind so we had to use the stairs I thought out of curiosity you could have let us know as I had informed you my husband was blind and the lift had been out of order most of the week Expresso machine didn't work and when I moved it to see where it was plugged in it was dirty as was the bedside shelf Room was spacious but strange that the seperate toilet didn't have a wash basin

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs B., Thank you for taking the time to tell us about your experience at the Novotel Ipswich Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Unfortunately our lift did brake on us last week and we are still waiting for the part but luckily we do have the service lift that we can offer our guests to use. I will speak to housekeeping and maintenance regarding your comments with the cleanliness and the coffee machine, its not the standard we like to offer. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Susan Feek Front Office Manager

AccorHotels certified review
Anonymous Solo - 16/04/2018
« A different type of travelodge »

Nowhere to park. Several large arguments at check-in which meant I had to wait for 10 minutes. Lift was't working so went up in the service lift. Outside in the morning on 0830 a Sunday was a guest drinking from a bottle of rose wine - not so classy. Breakfast was OK but surprised not to see more tasty local produce - surely Suffolk can produce a better sausage than Booker?

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr H., Thank you for taking the time to tell us about your experience at the Novotel Ipswich Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am currently investigating into the arguments that you explained were at reception when you arrived. Unfortunately our lift did decide to brake last week and we are still waiting for a specialised part to repair It, we luckily do have the service lift available to guests and we are always here on hand to help. I am very surprised to hear that there were guests outside drinking at 8.30am in the morning. This is something we don't promote as alcohol isn't available from our bar till 11am. The guests must have brought that in themselves which is out of our control. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we will be taking the appropriate measures to address the problems and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Susan Feek Front Office Manager

AccorHotels certified review
James Couples - 16/04/2018
« Quite Impressive »

Very nice Lobby and large spacious rooms. Lovely breakfast selection.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr D., We very much appreciate your comments regarding your stay at Novotel Ipswich Centre. It is always a pleasure to receive positive feedback about the rooms and breakfast. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Susan Feek Front Office Manager Novotel Ipswich Centre T. +4…- F.+4… NOVOTEL IPSWICH CENTRE Greyfriars Road, Ipswich, IP1 1UP H0… www.accorhotels-group.com | www.accorhotels.com | Think Green, keep it on the Screen!

AccorHotels certified review
Martin, S. C. Couples - 16/04/2018

Change seems to have happened so very quickly here, on our last visit we had an excellent stay but this time it was downhill all the way. Room 407, water poured through the shower door and the safe did not work due a defunct battery and worse apart from the dingy decor was the bed which was not good BUT the pillows were some of the worst we have ever had - straight out of poundland! Novotel usually is a reasonable product and this location has been in the past, THE ONLY redeeming feature is that some of the staff are very good (Zsolt, Panka and the bar personnel). At breakfast the staff are not aware that they harass you for tea or coffee even before you are seated and they are oblivious to this; the buffet at 0800hrs was almost devoid of food and the hot selection was just passable except for an my omelette which could have been used to pave the A12. This dish is not a few eggs beaten to death and cooked with greasy mushrooms in fat which permeates the whole - it is a light fluffy savoury cooked in a small amount of oil or butter containing an amount of sliced fungi to be enjoyed. If your chef needs a lesson please email me. Apart from the car park gate and lifts not working there was little else to go wrong!

AccorHotels certified review
Martin Friends - 16/04/2018
« Very average »

After confusion with the number of rooms (2 people needed 2 rooms, not 3) and the first room having a large cigarette burn hole in the sofa, I was given an executive room (which I usually have always ended up in.) The rooms are getting a little tired and the lack of USB charging is disappointing. With the lift out of action, being able to use the service lift was great. Most of the staff were very friendly and we were given a warm welcome.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr W., Thank you for taking the time to tell us about your experience at the Novotel Ipswich Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I do understand that the rooms are beginning to look tired but we do have a refurbishment planed for the hotel this year. I will pass your comments over to maintenance so they can have a look at the sofa. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we will take the appropriate measures to address the problems and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Susan Feek Front Office Manager

AccorHotels certified review
John E. Couples - 16/04/2018
« Reliable Novotel experience »

While in my view the hotel is in need of decoration, the room and public areas were clean and fresh. Staff were helpful and friendly. Room was quiet and comfortable and the location was good for our visit to a number of locations in Suffolk and Essex.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr E., We very much appreciate your comments regarding your stay at Novotel Ipswich Centre. It is always a pleasure to receive feedback. I do understand that the hotel is in need of redecorating and we do have a refurbishment planned for the hotel this year. It is lovely to hear the comments about the cleanliness. I will share all your comments with our teams. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to seeing you again soon. Yours sincerely, Susan Feek Front Office Manager Novotel Ipswich Centre T. +4…- F.+4… NOVOTEL IPSWICH CENTRE Greyfriars Road, Ipswich, IP1 1UP H0… www.accorhotels-group.com | www.accorhotels.com | Think Green, keep it on the Screen!

AccorHotels certified review
Tinson C. Solo - 16/04/2018
« GOOOOOOOOOOOOOOOOD »

VERY CONFIDIENT

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr c., We very much appreciate your comments regarding your stay at Novotel Ipswich Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Susan Feek Front Office Manager Novotel Ipswich Centre T. +4…- F.+4… NOVOTEL IPSWICH CENTRE Greyfriars Road, Ipswich, IP1 1UP H0… www.accorhotels-group.com | www.accorhotels.com | Think Green, keep it on the Screen!

AccorHotels certified review
H J. Couples - 15/04/2018
« Spacious and comfortable room »

Good stay, in particular, the room and bathroom was always warm, that is a big plus for me. However could you please remind guests to shut doors quietly, there was a lot of banging of doors which is not ideal if you are trying to sleep.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs J., We very much appreciate your comments regarding your stay at Novotel Ipswich Centre. It is always a pleasure to receive positive feedback. I am truly sorry about the other guests and the banging of doors, we try to control it as much as we can do. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Susan Feek Front Office Manager Novotel Ipswich Centre T. +4…- F.+4… NOVOTEL IPSWICH CENTRE Greyfriars Road, Ipswich, IP1 1UP H0… www.accorhotels-group.com | www.accorhotels.com | Think Green, keep it on the Screen!

AccorHotels certified review
Jo G. Friends - 15/04/2018
« Mrs »

We had a minor mix up with the rooms due to a system error (nothing the guys at the hotel did) but this was soon remedied. The staff were excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs G., We very much appreciate your comments regarding your stay at Novotel Ipswich Centre. It is always a pleasure to receive positive feedback about the staff. We are always here to help you. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to seeing you again soon. Yours sincerely, Susan Feek Front Office Manager Novotel Ipswich Centre T. +4…- F.+4… NOVOTEL IPSWICH CENTRE Greyfriars Road, Ipswich, IP1 1UP H0… www.accorhotels-group.com | www.accorhotels.com | Think Green, keep it on the Screen!

AccorHotels certified review
Karim J. Families - 15/04/2018
« Mr »

Stay was brill tanx

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr j., We very much appreciate your comments regarding your stay at Novotel Ipswich Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Susan Feek Front Office Manager Novotel Ipswich Centre T. +4…- F.+4… NOVOTEL IPSWICH CENTRE Greyfriars Road, Ipswich, IP1 1UP H0… www.accorhotels-group.com | www.accorhotels.com | Think Green, keep it on the Screen!

AccorHotels certified review
Taryn Couples - 14/04/2018
« Very nice accommodation and polite staff. »

It was really good definatly staying again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs M., We very much appreciate your comments regarding your stay at Novotel Ipswich Centre. It is always a pleasure to receive positive feedback about the staff. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to seeing you again soon. Yours sincerely, Susan Feek Front Office Manager Novotel Ipswich Centre T. +4…- F.+4… NOVOTEL IPSWICH CENTRE Greyfriars Road, Ipswich, IP1 1UP H0… www.accorhotels-group.com | www.accorhotels.com | Think Green, keep it on the Screen!

AccorHotels certified review
Mark Business - 13/04/2018
« Great Location in the heart of Ipswich »

The Novotel central ipswich is in the heart of Ipswich within a very close walk to bars shops and the wharf marina area, The Hotel is clean and bright and offers a good seltion of both food and drinks The rooms are clean and spacious with a seperate bathroom area, All the staff I saw are friendly and helpful and the carpark is secure, This is the only negative I see that the car park is an additional charge ontop of the room rate

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr B., We very much appreciate your comments regarding your stay at Novotel Ipswich Centre. It is amazing to here all the positive comments regarding the location, services we offer and staff. My apologies for the car parking charges unfortunately due to our location in the centre of town and that the parking is secure that is why there is an additional charge. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to seeing you again soon. Yours sincerely, Susan Feek Front Office Manager Novotel Ipswich Centre T. +4…- F.+4… NOVOTEL IPSWICH CENTRE Greyfriars Road, Ipswich, IP1 1UP H0… www.accorhotels-group.com | www.accorhotels.com | Think Green, keep it on the Screen!

AccorHotels certified review
David M. Families - 13/04/2018
« Thoroughly enjoyed the experience »

Excellent all round; very pleasant room, well appointed throughout, and breakfast was first class, especially the full English.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr M., We very much appreciate your comments regarding your stay at Novotel Ipswich Centre. It is always a pleasure to receive positive feedback about the hotel. Im very happy to hear that you enjoyed your full English breakfast. I will share your comments with all our teams. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Susan Feek Front Office Manager Novotel Ipswich Centre T. +4…- F.+4… NOVOTEL IPSWICH CENTRE Greyfriars Road, Ipswich, IP1 1UP H0… www.accorhotels-group.com | www.accorhotels.com | Think Green, keep it on the Screen!

AccorHotels certified review
Al Friends - 12/04/2018
« Usual high standards »

Efficient and pleasant staff as always

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr D., We very much appreciate your comments regarding your stay at Novotel Ipswich Centre. It is always a pleasure to receive positive feedback about the staff. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to seeing you again soon. Yours sincerely, Susan Feek Front Office Manager Novotel Ipswich Centre T. +4…- F.+4… NOVOTEL IPSWICH CENTRE Greyfriars Road, Ipswich, IP1 1UP H0… www.accorhotels-group.com | www.accorhotels.com | Think Green, keep it on the Screen!

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