Hotel - Novotel Ipswich Centre
Novotel Hotel Novotel Hotel

Novotel Ipswich Centre Hotel

4.0/5 999 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Manual temperature control
  • Languages spoken at the hotel
    • German
    • English
    • French
    • Italian
    • Polish
    • Russian
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry  (Nearby)
    • Dry cleaning / Ironing
    • Laundromat (Nearby)

Leisure and activities

  • Fitness centre
  • Golf  (Nearby)
    • Golf course 18 holes
    • Golf course 9 holes
    • Golf practice facilities
    • Golf lessons
  • Tennis  (Nearby)
    • Clay tennis court
    • Grass tennis court
    • Hard tennis court
    • Indoor tennis court
    • Outdoor tennis court
  • Beach and water sports  (Nearby)
    • Boat excursions
    • Kayaking
    • Sailing facilities
  • Other sports activities
    • Bicycles rental
    • Bike rack facilities
    • Archery
    • Basketball facilities (Nearby)
    • Boules/petanque
    • Football (Nearby)
    • Horse riding
    • Jogging track (Nearby)
    • Squash court
    • Table tennis
    • Volley ball facilities

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hrs
    • Opening hours : Week-end 24 hrs

Business services

  • 4 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 101 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 10 family rooms
  • 3 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Emergency exit map
    • Air Cooling System
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • TV room service ordering
    • High speed transmission line
    • Iron in room
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 4,542 reviews

Our guest reviews for Novotel Ipswich Centre

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 999 reviews
Business - 14/01/2019 TripAdvisor review
« First stay in the re-furbished rooms »

I want this to be constructiveThe new re-furbished rooms are lovely but there are a few snags1, The work table is now smaller and with the phone, coffee maker and electric kettle it becomes quite crowded, and busy2.There are only two plugs now so you cannot dry your hair, use curling tongs/ straighteners and heat a cup of coffee/ or tea at the same time as the hairdryer is no longer hard wired and the kettle used to sit on a separate surface which give more room3.There is nowhere that you can use hair equipment with a mirror so it is guess work I could be sexist and suggest that the designer was a male and so happy to use the bathroom mirror but we ladies need to see what we are doing with the dryer/ tongs etc4.The telephones are new with a few bugs, so 111 for room service- took me though to NHS direct, who were not going to get me my super. Neither could I get reception so had to ring on an outside line from my own phone5. The new sofa could really do with a couple of cushions As always the reception I got on arrival was great, the service was excellent and it is like home from home and I am always treated as if I am special I am sure that the wrinkles will be sorted out by my next stay which I am looking forward to

Sheryl J. Families - 08/01/2019 AccorHotels certified review
« Novotel Ipswich is a hidden gem »

This was my second stay at the Novotel and it was my second great experience. The location is perfect when visiting downtown Ipswich and the onsite restaurant is phenomenal. We were in town for several days visiting family and in the evenings we were exhausted and although there are numerous restaurants within walking distance to the hotel, we ended up eating onsite at the hotel for 3 different meals. It's a great restaurant and so convenient. It was delightful seeing staff that were there when we stayed there over a year ago and the Manager (Nuwan) is an excellent representation of the property. We love the Novotel and will stay there again when we visit Ipswich.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs J., We very much appreciate your amazing comments regarding your stay at Novotel Ipswich Centre. It is always a pleasure to receive positive feedback about the restaurant and staff. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Susan Feek Front Office Manager Novotel Ipswich Centre T. +4…- F.+4… NOVOTEL IPSWICH CENTRE Greyfriars Road, Ipswich, IP1 1UP H0… www.accorhotels-group.com | www.accorhotels.com | Think Green, keep it on the Screen!

P. Families - 07/01/2019 AccorHotels certified review
« Staying at the hotel did it job. I needed a hotel in Ipswich to come and go for 3 days . it worked »

No concerns bar breakfast staff congrugating behind counter talking after nw Year. Too loud

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr P., We very much appreciate your comments regarding your stay at Novotel Ipswich Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Susan Feek Front Office Manager Novotel Ipswich Centre T. +4…- F.+4… NOVOTEL IPSWICH CENTRE Greyfriars Road, Ipswich, IP1 1UP H0… www.accorhotels-group.com | www.accorhotels.com | Think Green, keep it on the Screen! 

Jackie Families - 06/01/2019 AccorHotels certified review

I'm always made to feel very welcome at the hotel. The personnel are excellent!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wonderful Lady, We very much appreciate your comments regarding your stay at Novotel Ipswich Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to seeing you soon. Yours sincerely, Susan Feek Front Office Manager Novotel Ipswich Centre T. +4…- F.+4… NOVOTEL IPSWICH CENTRE Greyfriars Road, Ipswich, IP1 1UP H0… www.accorhotels-group.com | www.accorhotels.com | Think Green, keep it on the Screen! 

Kerry Families - 06/01/2019 AccorHotels certified review
« Value for money stay in a spacious family room »

We stayed in a standard family room for one night. The room was much more spacious than I had expected and was clean and comfortable. Staff were friendly and helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs W., We very much appreciate your comments regarding your stay at Novotel Ipswich Centre. It is always a pleasure to receive positive feedback about the staff and rooms. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Susan Feek Front Office Manager Novotel Ipswich Centre T. +4…- F.+4… NOVOTEL IPSWICH CENTRE Greyfriars Road, Ipswich, IP1 1UP H0… www.accorhotels-group.com | www.accorhotels.com | Think Green, keep it on the Screen!

Mrs Y. M. Couples - 04/01/2019 AccorHotels certified review
« Warm clean and friendly »

Very pleasant. Close to all shops. Nice room. Well stocked bar. Very nice breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs m., We very much appreciate your comments regarding your stay at Novotel Ipswich Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Susan Feek Front Office Manager Novotel Ipswich Centre T. +4…- F.+4… NOVOTEL IPSWICH CENTRE Greyfriars Road, Ipswich, IP1 1UP H0… www.accorhotels-group.com | www.accorhotels.com | Think Green, keep it on the Screen! 

Linda N. Couples - 04/01/2019 AccorHotels certified review
« Very comfortable and cosy.CcC »

Coming from New. Zealand I was worried about being cold but the room was really too hot, just being able to turn the heat down would of been good. We are back staying another 16 days could be longer in the same room and now we only have cold air, so I am about to tell reception.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs Clarke, We very much appreciate your comments regarding your stay at Novotel Ipswich Centre. It is always a pleasure to receive positive feedback and Welcome back. I will share your comments with our team. If you need anything during your stay please don't hesitate to come down and see me. Yours sincerely, Susan Feek Front Office Manager Novotel Ipswich Centre T. +4…- F.+4… NOVOTEL IPSWICH CENTRE Greyfriars Road, Ipswich, IP1 1UP H0… www.accorhotels-group.com | www.accorhotels.com | Think Green, keep it on the Screen!

Jamie Friends - 04/01/2019 AccorHotels certified review
« Generally good. »

Staff were helpful in finding rooms earlier than expected enabling us to carry on with our day, rooms are OK but looking a little tired in places (to be expected). Restaurant was disappointing, although as this was early the day after New Years Day I suspect we were the first ones in and things hadn't been fully set up. They had run out of butter portions and it was hard to get the server to provide sufficient from the kitchen.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr B., We very much appreciate your comments regarding your stay at Novotel Ipswich Centre. It is always a pleasure to receive positive feedback. The hotel is beginning to look tired and that is why the rooms are currently being refurbished. I will share your comments with our restaurant team regarding the breakfast. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Susan Feek Front Office Manager Novotel Ipswich Centre T. +4…- F.+4… NOVOTEL IPSWICH CENTRE Greyfriars Road, Ipswich, IP1 1UP H0… www.accorhotels-group.com | www.accorhotels.com | Think Green, keep it on the Screen! 

Peter T. Couples - 04/01/2019 AccorHotels certified review
« Brilliant »

Staff were very helpful and friendly from start to finish

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr t., We very much appreciate your comments regarding your stay at Novotel Ipswich Centre. It is always a pleasure to receive positive feedback about the staff. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Susan Feek Front Office Manager Novotel Ipswich Centre T. +4…- F.+4… NOVOTEL IPSWICH CENTRE Greyfriars Road, Ipswich, IP1 1UP H0… www.accorhotels-group.com | www.accorhotels.com | Think Green, keep it on the Screen!

Paul Couples - 03/01/2019 AccorHotels certified review
« Comfortable hotel »

Hotel was easy to find and the parking was easy. Surprised to learn on arrival of parking cost of £7 -it had not been mentioned when booking. Bedroom was large and comfortable, but the grouting in the shower was black in places and the toilet door handle was old and looked grubby. There was no butter at breakfast - what is it about hotels that it is impossible for staff to visit local shops when stocks of essentials run out?

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Z., We very much appreciate your comments regarding your stay at Novotel Ipswich Centre. It is always a pleasure to receive positive feedback. My sincere apologies for the problems you encountered during your stay. The rooms are currently all going through a refurbishment as we understand they are starting to look tired. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you again. Yours sincerely, Susan Feek Front Office Manager Novotel Ipswich Centre T. +4…- F.+4… NOVOTEL IPSWICH CENTRE Greyfriars Road, Ipswich, IP1 1UP H0… www.accorhotels-group.com | www.accorhotels.com | Think Green, keep it on the Screen!

Nikki Friends - 03/01/2019 AccorHotels certified review
« Good location. Cleanliness lacking. »

Hotel was busy for NYE. My first room had hair around sink. Second room was better but room was a little shabby. My friends were in a superior room that had obviously just finished renovation as there were wires and screws on floor, and the phone was not plugged in

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nikki S., Thank you for taking the time to tell us about your experience at the Novotel Ipswich Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problems. The hotel rooms are currently going through a refurbishment and the builders have also been back to look at the new rooms. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Susan Feek Front Office Manager

Jan B. Couples - 03/01/2019 AccorHotels certified review
« Good choice »

We found the hotel to be in a convenient location. The staff were friendly and welcoming. The room we had was on the 4th floor overlooking car park, it was well appointed quiet, clean and comfortable. If there could be a mirror near the plugs and hand gel in the toilet it would be near perfect.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs B., We very much appreciate your comments regarding your stay at Novotel Ipswich Centre. It is always a pleasure to receive positive feedback especially regarding the new rooms. The builders are actually going into all new rooms to put a plug near the mirror. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Susan Feek Front Office Manager Novotel Ipswich Centre T. +4…- F.+4… NOVOTEL IPSWICH CENTRE Greyfriars Road, Ipswich, IP1 1UP H0… www.accorhotels-group.com | www.accorhotels.com | Think Green, keep it on the Screen! 

Mrs E. B. Families - 02/01/2019 AccorHotels certified review
« Found the décor very depressing nothing like the picture you gave above! »

We were disappointed to find the hotel rather grubby, lift had dirt in each Corner as did most of the carpetting. It seemed hoovering is only done in circles. The reception said we could have a paper delivered, yet not one was. There seemed to because lack of communication somewhere along the line. Individually receptionist were po wasn't to deal with. Breakfasts area was reasonably well run and food adequate, tho fried eggs were always hard and bacon pale and uninteresting. The chef, very happily made me French bread one morning, a new experience for him!

Geraldine S. Friends - 02/01/2019 AccorHotels certified review
« Outstanding Customer Service »

I stayed for two nights to attend a family birthday party. During our stay, we made a number of requests for a second bed to be made up, for bar food to be served and for breakfast I requested real butter with my breakfast. I was consistently met with courtesy, friendliness and professionalism. Special thanks to Susan on reception and Stefan in the restaurant who anticipated all our needs. I would definitely recommend anyone to stay with Novotel Ipswich.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs S., We very much appreciate your comments regarding your stay at Novotel Ipswich Centre. It is always a pleasure to receive positive feedback about the staff. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Anna Marton Front Office Novotel Ipswich Centre T. +4…- F.+4… NOVOTEL IPSWICH CENTRE Greyfriars Road, Ipswich, IP1 1UP H0… www.accorhotels-group.com | www.accorhotels.com | Think Green, keep it on the Screen!

Ricky P. Solo - 01/01/2019 AccorHotels certified review
« One night stopover »

Handy location and parking for a night out in town. Quality breakfast. Room was a little tired...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr P., We very much appreciate your comments regarding your stay at Novotel Ipswich Centre. It is always a pleasure to receive positive feedback. The hotel is currently going through a refurbishment including all the rooms. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Susan Feek Front Office Manager Novotel Ipswich Centre T. +4…- F.+4… NOVOTEL IPSWICH CENTRE Greyfriars Road, Ipswich, IP1 1UP H0… www.accorhotels-group.com | www.accorhotels.com | Think Green, keep it on the Screen!

John M. Couples - 01/01/2019 AccorHotels certified review
« Comfortable, convenient & with attentive staff »

A good stay on all fronts. Three minor things: 1. The wash hand basin in our en suite (Room 411) did not drain efficiently - we had the same problem in a different room the last time we stayed with you 2. The newly refurbished room smelt of paint and had no telephone for the first few days. 3. The breakfast buffet was OK, except for the bacon, which looked rather unappetising and the toaster which must be the slowest in the world!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr M., We very much appreciate your comments regarding your stay at Novotel Ipswich Centre. It is always a pleasure to receive positive feedback especially regarding the new rooms. My sincere apologies for the problems you had with the drains etc. I will hand over all this information to the relevant departments so they can investigate. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you again soon. Yours sincerely, Susan Feek Front Office Manager Novotel Ipswich Centre T. +4…- F.+4… NOVOTEL IPSWICH CENTRE Greyfriars Road, Ipswich, IP1 1UP H0… www.accorhotels-group.com | www.accorhotels.com | Think Green, keep it on the Screen!

Rachel Couples - 31/12/2018 AccorHotels certified review
« A bit disappointing »

I booked an executive room, but was very disappointed with the feel of the room. It was a very good size, but was completely ‘soulless’. There were no pictures on the walls, just vast expanses of grey paint. Although I like the idea of a separate toilet, it really needs a sink in there. Also there was nowhere convenient to plug in the hairdryer anywhere near to a mirror. There was also no phone in the room, so to book room service, you need to go to Reception which somewhat defeats the point. Small things I know, but would make a big difference.

Amos Couples - 30/12/2018 AccorHotels certified review
« Excellent service »

The room was clean and the staff were welcoming. The services provided were outstanding.

Wc Friends - 30/12/2018 AccorHotels certified review
« Mrs cook »

I had to move rooms because I could hear a dog barking in a neighbouring room. Dogs should only be allowed in specified rooms.

Mrs L. D. Couples - 29/12/2018 AccorHotels certified review
« Friendly staff but problems with room regarding warmth and cleanliness »

Parking good, staff friendly. However, some problems in every room: worst the toilet that smelled very bad, due to the outside of bowl not cleaned properly and due to the broken ventilation. Then the bathroom where bad smells were escaping from the basin plug and there’s no place in the shower to put soap, shampoo etc, except on the floor, impossible for some. Finally the bedroom was cold. We asked for an extra fan heater, which we were given but it didn’t work. We were promised a new one. That never turned up until I got it myself from reception.

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