Hotel - Novotel Resort & Spa Biarritz Anglet
Novotel Hotel Novotel Hotel

Novotel Resort & Spa Biarritz Anglet Hotel

4.0/5 950 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 14  EUR
  • Services for children
    • Babysitting on request (Paying)
    • Outdoor playground for children
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • BIARRITZ
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing

Leisure and activities

  • Outdoor heated swimming pool
  • Fitness centre
  • Well-being
    • Hammam (Nearby)
    • Massage
    • Sauna
    • Solarium (Nearby)
    • Tanning salon (Nearby)
  • Services for children
    • Babysitting on request (Paying)
    • Outdoor playground for children
  • Other sports activities
    • Billiards/Snooker (Nearby)
    • Boules/petanque (Nearby)
    • Table tennis

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00-24:00
    • Opening hours : Week-end 06:00-24:00

Business services

  • 6 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Our rooms

Spacious, modern and fully modular, the Novotel room is a true living space and can be adapted to suit all requirements. Each of our 258 sq. ft. (24 m²) rooms guarantees peace and comfort.Just for you, tea and coffee making facilities with a range of hot drinks, safe and minibar, bathtub and separate toilet. The hotel offers connecting rooms subject to availability. Air conditioning. Flat-screen television.

  • 104 rooms
  • 95 non-smoking rooms
  • 5 rooms for people with reduced mobility
  • 75 family rooms
  • 8 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Remote control TV
    • Direct dial telephone
    • Baby bed
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

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4.3/5 AccorHotels Rating 1,134 reviews

Our guest reviews for Novotel Resort & Spa Biarritz Anglet

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 950 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Amanda Families - 12/07/2018 AccorHotels certified review
« Beautiful hotel with lovely staff. »

We arrived a little earlier than planned and the hotel kindly managed to accommodate us early. We spent 24 hours at the hotel and had lunch in the restaurant and room service dinner. All the staff we encountered were friendly, helpful and polite. The only slight negative was the cost of the food was expensive although it was wonderful to eat.

Business W. Solo - 07/07/2018 AccorHotels certified review
« Better stay in another hotel at Biarritz Airport even a hotel with less stars as this hotel is not worth 1 star »

I stay at least 50 nights per year in a hotel due to Business reasons. Arriving to the hotel I I have done the check-in. I am allergic to Polyester and asked therefore if Cotton Sheets and covers are available. The nice Lady at the check-in really tried everything to help me. I went to the 1st room; the Aircondition was so loud that I would not have been able to Sleep. A Lady from the Office called me to this room and told me that they are unable to find Cotton Sheets and I want them, I can go to a shop and buy it myself (very customer friendly for a 4star hotel). I told her that the Aircondition is very noisy and if another room could be provided to me. They gave me another room; Looking around it was terribly dirty (in the bathroom I have found marks from the previous Customer, which have not been removed until I left, on the Floor cumbs which have been romoved during the 2nd day), between the window and the wall it was very moldy (I have told the reception and it was partly removed, however no sign of excuse whatsoever). To bad for the most of the people who work there, they are friendly but I believe sooner or later the reputation of this hotel will be that bad that they will not find any other job. I highly recommend to refrain to stay at this hotel, mostly because overnights could harm your health due to the moldy.

A. Couples - 04/07/2018 AccorHotels certified review
« Nice hotel with good location »

Trendy hotel, helpful staff, very clean rooms.

Jam Couples - 30/06/2018 AccorHotels certified review
« Very good »

Great hotel , great service and very clean

Debbie S. Couples - 29/06/2018 AccorHotels certified review
« UNDERSTAFFED »

We found the staff to be very friendly and helpful, however the entire hotel was understaffed and so we did not receive the 4 star service that we had paid for. One evening in the restaurant we waited over an hour for our meal, as did many other diners. Also on one occassion the bar had run out of draught beer and didn't have any bottled beers in the chillers or fridges. We found the bed to be very uncomfortable and lumpy and it felt as though the mattress had never been turned. There was little/no information in the room to advise meal times, television workings etc. Also just outside the reception there was a perspex ashtray for smokers that was full of cigarette ends - we don't think that had been emptied for the 4 days we were stayingh there.........quite disgusting.

D D. Couples - 27/06/2018 AccorHotels certified review
« Relaxed, efficient and comfortable »

It was a pleasure to stay in this incredibly well run, relaxed and comfortable hotel. We will visit again.

Eric B. Business - 12/06/2018 AccorHotels certified review
« Wonderful decor & atmosphere. »

We would have liked to stay for more than one day but our journey schedule did not permit this; in future we will return for a "proper" vacation.

Kevin Couples - 09/06/2018 AccorHotels certified review
« The Hotel and facilities were beyond our expectations. The restaurant was first class »

We only stayed for one night. We shall be making this Jotel a regular stay

Dereke A. Couples - 18/05/2018 AccorHotels certified review
« Exelent »

One of the best Novotel we’ve stayed at. Will return.

Daren L. Families - 11/04/2018 AccorHotels certified review

Clean,tidy,very helpful staff,easy to park.we have stayed here before so we enjoyed coming back.

Couples - 07/04/2018 TripAdvisor review
« Good for a Night Halt, but beware the Evening menu is poor »

We have stayed here many times over the years. Its a convenient stopover to our Villa in Spain. The Hotel is smart and clean. The rooms are comfortable but more English TV channels would be appreciated. The Breakfast is good, but our gripe over and over again is the poor evening meal menu and the quality offered. We know the staff reasonably well and they are always eager to please, but we believe that they are to responsible for the poor menu choice and quality on offer. But its not good and after a big days drive find the whole thing disappointing. I had a cesar salad which consisted of a large pile of green leaves with a couple of slivers of cold chicken, some cold bacon and a cold soft runny poached egg on top. It was dreadful. My wife had an omelette with chips. The omelette looked like it had been cooked hours ago as did the chips. Neither of us enjoyed the experience. If we have time we often call at one of the restaurants near the hotel which is a better alternative. The bar is a nice place to unwind and the free drink offer for being a club member is a nice touch.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter, I thank you for taking the time to write us a comment after your stay at the Novotel.

Anonymous Families - 06/04/2018 AccorHotels certified review
« Good but uncomfortable pillows »

We spend a good time in this hotel but unfortunately, they only have really hard and big pillows. Had a hard time night because it was impossible to relax with such pillows. We asked to the reception but no solution could be found considering they don't have other kinds of pillows.

J C. Business - 29/03/2018 AccorHotels certified review
« A short stay in the low season //Un court séjour en basse saison »

The rooms were clean and modern. Every person with whom I interacted was very pleasant. All hours service in the bar was excellent. Breakfast was a little bit expensive, but typical of an airport hotel. Only problem was fire alarm problem early one morning. Les chambres étaient bien propres et modernes. Chaque personne avec qui j'ai parler était très sympas. Le service bar a toutes heures était excellent. Le petit déjeuner était un peu cher, mais typique d'un hôtel d'aéroport. Le seul problème était le problème d'alarme incendie tôt un matin qui sonné 30 minutes.

Our hotel has responded to the review
Our hotel has responded to the review

Dear C., We very much appreciate your comments regarding your stay at the Novotel Resort & Spa Biarritz Anglet. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Cec123 Families - 20/03/2018 AccorHotels certified review
« Excellent »

The room was clean, warm and quiet. We enjoyed a full breakfast with lots of choices. Kids enjoyed the table with tablet while the grown ups could relax with an extra coffee. Staff was very friendly and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CECILE, We very much appreciate your comments regarding your stay at the Novotel Resort & Spa Biarritz Anglet. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Delphine Romé Front Office Manager

Jackie S. Couples - 05/03/2018 AccorHotels certified review
« Ok. stayed before but this time not as good as room quite old »

We are staying with a dog as we drive from our house in Portugal back to UK so we need something pet friendly and comfortable with restaurant and parking onsite. Hotel has all of that but when we stayed in December we used the new ground floor executive rooms which were far superior

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam, Thank you for taking the time to tell us about your experience at the Novotel Resort & Spa Biarritz Anglet. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. In December you booked a Suite and in March a Superior room so actually it is not the same category we will proceed to other rénovations in the future for the rooms on the floors. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Business - 27/01/2018 TripAdvisor review
« Business stay »

Breakfast poor for the price, service at breakfast very slow and not interested Room clean , tv channels poor, no Channels in English, parking free and plenty of spaces, hotel is very close to the Airport. They have a shuttle service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you for taking the time to tell us about your experience at the Novotel Resort & Spa Biarritz Anglet. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards,

Manmag Couples - 25/01/2018 AccorHotels certified review
« Content »

Week en famille formidable

Our hotel has responded to the review
Our hotel has responded to the review

Madame D., Nous vous remercions pour vos commentaires suite à votre séjour à Novotel Resort & Spa Biarritz Anglet. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame D., en l’expression de nos sentiments les meilleurs

Andrew R. Couples - 18/12/2017 AccorHotels certified review
« The rooms are better than before, but dinner was a big disappointment »

We have stayed at the hotel many times before. It was good to see that the refurbishment is complete. The rooms are much improved. Unfortunately, the dinner (served in the bar) was poor. We were unable to go to the nearby Cortepeille because it was closed, so decided to eat at the hotel. The main course was really poor.

Couples - 02/12/2017 TripAdvisor review
« A very pleasant and convenient place to stay »

We have stayed here several times but it has recently been revampoed and now has a spa so looks quite different. The rooms are spacious and breakfast is excellent but the two mornings we went in- at 8.30am- there were a lot of tables that needed clearing and no one making any effort to do it. Also certian things on the buffet needed replacing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Dera Madam, Thank you very much indeed for the post on Trip Advisor! We are so happy to see you enjoyed your stay in here, it's helpfull. We will try to manage to be more efficient during breakfast service. Best regards,

Derek Business - 25/11/2017 AccorHotels certified review
« very pleasant, nice room and food »

very pleasant. The room was quiet and a good size

Our hotel has responded to the review
Our hotel has responded to the review

Dear DEREK M., We very much appreciate your comments regarding your stay at the Novotel Resort & Spa Biarritz Anglet. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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