Hotel - Novotel Resort & Spa Biarritz Anglet
Novotel Hotel Novotel Hotel

Novotel Resort & Spa Biarritz Anglet Hotel

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4.0/5 912 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 14  EUR
  • Services for children
    • Babysitting on request (Paying)
    • Outdoor playground for children
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • BIARRITZ
  • Languages spoken at the hotel
    • Spanish
    • French
  • Reception open 24 hours a day
  • Dry cleaning / Ironing

Leisure and activities

  • Outdoor heated swimming pool
  • Fitness centre
  • Well-being
    • Hammam (Nearby)
    • Massage
    • Solarium (Nearby)
    • Tanning salon (Nearby)
  • Services for children
    • Babysitting on request (Paying)
    • Outdoor playground for children
  • Hard tennis court
  • Table tennis

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00-24:00
    • Opening hours : Week-end 06:00-24:00

Business services

  • 6 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Our rooms

Spacious, modern and fully modular, the Novotel room is a true living space and can be adapted to suit all requirements. Each of our 258 sq. ft. (24 m²) rooms guarantees peace and comfort.Just for you, tea and coffee making facilities with a range of hot drinks, safe and minibar, bathtub and separate toilet. The hotel offers connecting rooms subject to availability. Air conditioning. Flat-screen television.

  • 104 rooms
  • 95 non-smoking rooms
  • 5 rooms for people with reduced mobility
  • 75 family rooms
  • 8 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Web TV
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Radio in room
    • Crib on request
    • Opening windows
    • WiFi in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Computer
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 872 reviews

Our guest reviews for Novotel Resort & Spa Biarritz Anglet

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 912 reviews
AccorHotels certified review
Daren L. Families - 11/04/2018

Clean,tidy,very helpful staff,easy to park.we have stayed here before so we enjoyed coming back.

TripAdvisor review
Couples - 07/04/2018
« Good for a Night Halt, but beware the Evening menu is poor »

We have stayed here many times over the years. Its a convenient stopover to our Villa in Spain. The Hotel is smart and clean. The rooms are comfortable but more English TV channels would be appreciated. The Breakfast is good, but our gripe over and over again is the poor evening meal menu and the quality offered. We know the staff reasonably well and they are always eager to please, but we believe that they are to responsible for the poor menu choice and quality on offer. But its not good and after a big days drive find the whole thing disappointing. I had a cesar salad which consisted of a large pile of green leaves with a couple of slivers of cold chicken, some cold bacon and a cold soft runny poached egg on top. It was dreadful. My wife had an omelette with chips. The omelette looked like it had been cooked hours ago as did the chips. Neither of us enjoyed the experience. If we have time we often call at one of the restaurants near the hotel which is a better alternative. The bar is a nice place to unwind and the free drink offer for being a club member is a nice touch.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter, I thank you for taking the time to write us a comment after your stay at the Novotel.

AccorHotels certified review
Anonymous Families - 06/04/2018
« Good but uncomfortable pillows »

We spend a good time in this hotel but unfortunately, they only have really hard and big pillows. Had a hard time night because it was impossible to relax with such pillows. We asked to the reception but no solution could be found considering they don't have other kinds of pillows.

AccorHotels certified review
J C. Business - 29/03/2018
« A short stay in the low season //Un court séjour en basse saison »

The rooms were clean and modern. Every person with whom I interacted was very pleasant. All hours service in the bar was excellent. Breakfast was a little bit expensive, but typical of an airport hotel. Only problem was fire alarm problem early one morning. Les chambres étaient bien propres et modernes. Chaque personne avec qui j'ai parler était très sympas. Le service bar a toutes heures était excellent. Le petit déjeuner était un peu cher, mais typique d'un hôtel d'aéroport. Le seul problème était le problème d'alarme incendie tôt un matin qui sonné 30 minutes.

Our hotel has responded to the review
Our hotel has responded to the review

Dear C., We very much appreciate your comments regarding your stay at the Novotel Resort & Spa Biarritz Anglet. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Cec123 Families - 20/03/2018
« Excellent »

The room was clean, warm and quiet. We enjoyed a full breakfast with lots of choices. Kids enjoyed the table with tablet while the grown ups could relax with an extra coffee. Staff was very friendly and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CECILE, We very much appreciate your comments regarding your stay at the Novotel Resort & Spa Biarritz Anglet. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Delphine Romé Front Office Manager

AccorHotels certified review
Jackie S. Couples - 05/03/2018
« Ok. stayed before but this time not as good as room quite old »

We are staying with a dog as we drive from our house in Portugal back to UK so we need something pet friendly and comfortable with restaurant and parking onsite. Hotel has all of that but when we stayed in December we used the new ground floor executive rooms which were far superior

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam, Thank you for taking the time to tell us about your experience at the Novotel Resort & Spa Biarritz Anglet. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. In December you booked a Suite and in March a Superior room so actually it is not the same category we will proceed to other rénovations in the future for the rooms on the floors. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

TripAdvisor review
Business - 27/01/2018
« Business stay »

Breakfast poor for the price, service at breakfast very slow and not interested Room clean , tv channels poor, no Channels in English, parking free and plenty of spaces, hotel is very close to the Airport. They have a shuttle service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you for taking the time to tell us about your experience at the Novotel Resort & Spa Biarritz Anglet. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards,

AccorHotels certified review
Manmag Couples - 25/01/2018
« Content »

Week en famille formidable

Our hotel has responded to the review
Our hotel has responded to the review

Madame D., Nous vous remercions pour vos commentaires suite à votre séjour à Novotel Resort & Spa Biarritz Anglet. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame D., en l’expression de nos sentiments les meilleurs

AccorHotels certified review
Andrew R. Couples - 18/12/2017
« The rooms are better than before, but dinner was a big disappointment »

We have stayed at the hotel many times before. It was good to see that the refurbishment is complete. The rooms are much improved. Unfortunately, the dinner (served in the bar) was poor. We were unable to go to the nearby Cortepeille because it was closed, so decided to eat at the hotel. The main course was really poor.

TripAdvisor review
Couples - 02/12/2017
« A very pleasant and convenient place to stay »

We have stayed here several times but it has recently been revampoed and now has a spa so looks quite different. The rooms are spacious and breakfast is excellent but the two mornings we went in- at 8.30am- there were a lot of tables that needed clearing and no one making any effort to do it. Also certian things on the buffet needed replacing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Dera Madam, Thank you very much indeed for the post on Trip Advisor! We are so happy to see you enjoyed your stay in here, it's helpfull. We will try to manage to be more efficient during breakfast service. Best regards,

AccorHotels certified review
Derek Business - 25/11/2017
« very pleasant, nice room and food »

very pleasant. The room was quiet and a good size

Our hotel has responded to the review
Our hotel has responded to the review

Dear DEREK M., We very much appreciate your comments regarding your stay at the Novotel Resort & Spa Biarritz Anglet. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Nicholas Families - 02/11/2017
« Very good »

Welcome / staff friendly, resto OK

Our hotel has responded to the review
Our hotel has responded to the review

Dear NICHOLAS B., We very much appreciate your comments regarding your stay at the Novotel Resort & Spa Biarritz Anglet. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
F. Business - 07/10/2017
« Confortable »

RAS

Our hotel has responded to the review
Our hotel has responded to the review

Dear GUILLAUME F., We very much appreciate your comments regarding your stay at the Novotel Resort & Spa Biarritz Anglet. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
David &. P. H. Couples - 01/10/2017
« fabulouse four days spent at this hotel. »

everything about the hotel was splendid and just designed for giving us a happy time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DAVID HASLAM, We very much appreciate your comments regarding your stay at the Novotel Resort & Spa Biarritz Anglet. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Roger B. Couples - 28/09/2017
« A very comfortable short break »

The suite is very spacious and comfortable, with some "interesting" furniture, and the facilities such as the pool and gym are good. On the negative side, it is unacceptable to have no control of the air conditioning system from within the room. And the provision of plastic and paper cups in the room is not only below the standard expected but is also a contributor to excess waste. Please review your responsibility to green issues. Otherwise, a very nice hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANN BLASSBERG, We very much appreciate your comments regarding your stay at the Novotel Resort & Spa Biarritz Anglet. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Anonymous Business - 22/09/2017
« merci »

Good fond good wine good night

Our hotel has responded to the review
Our hotel has responded to the review

Dear JULIEN B., We very much appreciate your comments regarding your stay at the Novotel Resort & Spa Biarritz Anglet. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Anonymous Business - 18/09/2017
« Nice staff but disappointted by the dinner. »

All staff was professional and kind. However I was disappointed with my dinner the starter was good but then the main course wasn't nicely cooked. It was fish and some was prepared to much in advance therefore reheating it killed the texture the taste. The "tartelette" wasn't good either, the pastry took all the humidity from the raspberry. I am not use to send back my food, but I will start to do so now. As a frequent traveler I am not looking for something always fancy, but something simple, and well prepared. Keep up the good work. Kind regards

Our hotel has responded to the review
Our hotel has responded to the review

Dear FABIEN J., We very much appreciate your comments regarding your stay at the Novotel Resort & Spa Biarritz Anglet. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
A T. Couples - 18/09/2017
« Pleasant stay »

I found the price of 11 Euros for breakfast too expensive, so did not experience this.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DOLORES F., We very much appreciate your comments regarding your stay at the Novotel Resort & Spa Biarritz Anglet. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Edgar S. Couples - 09/09/2017
« An excellent hotel in a great location »

An. Excellent hotel in a great location with a very well run restaurant

Our hotel has responded to the review
Our hotel has responded to the review

Dear EDGAR S., We very much appreciate your comments regarding your stay at the Novotel Resort & Spa Biarritz Anglet. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

TripAdvisor review
Family - 08/09/2017
« A good night halt, but food expensive and poor. »

We have stayed here many times over the years, treating it as an overnight stop en route to the Costa Blanca. It's changed a bit Since the early days. The whole place has been subjected to a makeover and now call itself a spa resort. It's nice, the Staff are polite and attentive, but the food and menu isn't as good as it used to be. The menu used to have a few specialised local choices which they don't serve now and the quality of the food isn't as good as it was. My steak was good, my wife's burger wasn't great nor was my mothers omelette. And the chips were dreadful. But, it's a night halt, the rooms are comfortable and clean and the bar is a pleasant place to relax. The pool area is good and they have a nice outdoor terrace to dine when the weather permits.

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