Novotel Maastricht Hotel 4 stars

TripAdvisor rating 4.0/5 1,129 reviews
Novotel Maastricht
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+ 30 Services
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Room 1

Number of guests
Children's age
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Hotel extras

  • On the edge of Maastricht, not far from the city center

  • Free shuttle service to the city center, central station and MECC conference center

  • Modern and spacious rooms with air conditioning, minibar and TV

  • Heated outdoor swimming pool, and video games for children

  • Scooter and bicycle rental with packed lunches

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Services for children
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Electric car recharging units
  • Dry cleaning / IroningPaying
  • Boutiques/shopping
  • PorterPaying
Leisure and activities
  • Open from May untill September
  • Services for children
  • Golf
  • Tennis
  • Boat excursions (Nearby)
  • Other sports activities
  • Skiing
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 9 meeting room(s)
  • Congress center
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Maastricht

Sibemaweg 10
6227 AH
maastricht
netherlands

Tel: +31433611811

Fax: (+31)43/3616044

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    BRUSSELS ZAVENTEM At 114km / 70.84 miles

  • By plane

    COLOGNE AIRPORT At 104km / 64.63 miles

  • By plane

    DUSSELDORF AIRPORT At 108km / 67.11 miles

  • By plane

    MAASTRICHT AACHEN At 15km / 9.32 miles

  • By plane

    MST/ AACHEN AIRPORT At 10km / 6.21 miles

  • By helicopter

    MST/AACHEN AIRPORT At 10km / 6.25 miles

  • By car

    CADIER&KEER / VAALS At 0.1km / 0.06 miles

  • By car

    WIJK 26 At 0.1km / 0.06 miles

  • By train

    CENTRAL STATION At 3km / 1.86 miles

  • By train

    MAASTRICHT CS At 2km / 1.25 miles

  • By train

    MAASTRICHT RANDWYCK At 1km / 1 miles

GPS :50.84499, 5.718246

Our accommodations

Spacious, contemporary in design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs. We treat your children as our VIP guests. Accommodation and breakfast are free of charge for one child up to 16 years old when sharing a room with their parents or grandparents.

Standard Room with one double bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products

Superior Room with 1 double bed and sofa

  • Max. number of persons: 4
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products

Our restaurants and bars

RESTAURANT@NOVOTEL

Type of cuisine: International

Here, you choose where, when and what you want to eat and how much you want to eat. On the menu: healthy balanced dishes, vegetarian options, traditional fare. To sum up, a wide choice for all tastes and all appetites.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:00 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR@NOVOTEL

Photo non contractuelle / Strictly non binding

The bar is a meeting place in the Novotel Maastricht that offers a combination of international cuisine and more traditional snacks. The Bar has a relaxing atmosphere where you can meet friends and colleagues and use the free WIFI.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 180

  • Maximum capacity: 150 people

  • Maximum banquet capacity: 90 people

Find out more

Our guest reviews for
Novotel Maastricht

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

5,239 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,129 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Very disappointing

Customer review rating 4.3/5

Elaine M. Solo - 07/10/2019 AccorHotels review

Far below the standard I have come to expect as an international user of your hotels.

The 2 single beds pushed together with a gap between and separate sheets isn't ideal when paid for a superior double room. Would have expected a double or king sized bed at the price. Found it quite uncomfortable

Customer review rating 4.3/5

Mary O. Couples - 28/09/2019 AccorHotels review

staff were friendly The 2 single beds pushed together with a gap between and separate sheets isn't ideal when paid for a superior double room. Would have expected a double or king sized bed at the price. Found it quite uncomfortable

Dear mary O., Thank you for taking the time to tell us about your experience at the Novotel Maastricht. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dewi Natrop General Manager

Mr

Customer review rating 4.3/5

K. M. Couples - 28/09/2019 AccorHotels review

The only criticism of the room was the rug which was rather worn in places. The room was otherwise ok. The waste pipe from the wash basin in the bathroom smelt and there was an obvious problem with the drainage ( probably needs the u-bend clearing and cleaning). The restaurant and food were good and the service was fine.

Dear Keith M., We very much appreciate your comments regarding your stay at the Novotel Maastricht. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dewi Natrop General Manager

Routine stay

Customer review rating 4.3/5

Philippe Solo - 18/09/2019 AccorHotels review

Hotel conveniently located and comfortable.

Dear Philippe D., We very much appreciate your comments regarding your stay at the Novotel Maastricht. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sharanhi

Really happy stay

Customer review rating 4.3/5

Yvonne Couples - 17/09/2019 AccorHotels review

Very comfortable and like Maastricht very much

Dear Yvonne W., Thank you very much for leaving a positive review. It is always a pleasure to receive positive feedback. I will share your comments with our team. We hope your next visit will be as pleasant as the previous one. Sincerely, Sharanhi

feels like coming home

Customer review rating 4.3/5

Walter Families - 15/09/2019 AccorHotels review

I liked the stay since it was the 3rd time and without any hassle. Also distance to the center of Maastricht is not a problem to walk.

Dear Walter W., We very much appreciate your comments regarding your stay at the Novotel Maastricht. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sharanhi

THANK YOU TO NOVOTEL MAASTRICHT !

TripAdvisor rating 4.0/5

modeagentur2019 Business - 09/09/2019 TripAdvisor review

A compliment to the staff who all did everything to make us feel welcome and our stay as agreeable as possible. The hotel offers every comfort for a quick business trip. We look forward to staying with you again.

very comfortable room

Customer review rating 4.3/5

Anna Families - 05/09/2019 AccorHotels review

I was staying in the hotel with my family. The room was spacious and clean, breakfast was great.

End of summer city trip

Customer review rating 4.3/5

S. Families - 04/09/2019 AccorHotels review

Staff was very pleasant, the rooms were fine, breakfast was alright , the terrace and garden with the swimming pool were very good for those hot days

Enjoyable stay in good facilities. Good service. Need a car/shuttle/bike to get to the city center.

Customer review rating 4.3/5

Frans Couples - 02/09/2019 AccorHotels review

Enjoyable stay in good facilities. Good service. Need a car/shuttle/bike to get to the city center. Friendly staff to help us with our questions. Great and complete breakfast.

VACANZA

TripAdvisor rating 4.0/5

elena f Family - 28/08/2019 TripAdvisor review

To much to wait at hte check.in, even if already done on-line. The room was quite old. In the breakfast room tables were not so clean, because of a large number of people at that moment. The outdoor of the hotel was nice.

Good sized room, ideal location, friendly staff.

Customer review rating 4.3/5

Andy Families - 27/08/2019 AccorHotels review

Location was easy to find, hotel was well equipped, staff were very well informing and easy to interact with. Unfortunately due to short nature of our stay we didn’t get the opportunity to used all the facilities. Kids loved having a play area on entering the hotel.

Dear Andrew G., Thank you very much for the positive review. We are happy with the compliments about the staff. We hope you enjoyed your stay and hopefully until next time! Sincerely, Sharanhi

MR

Customer review rating 4.3/5

Stephen H. Families - 27/08/2019 AccorHotels review

small, friendly hotel. Spotlessly clean, very pleasant staff.

Dear Stephen h., We very much appreciate your comments regarding your stay at the Novotel Maastricht. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sharanhi

A great pleasure, wish we could have stayed longer.

Customer review rating 4.3/5

Mathilde D. Couples - 24/08/2019 AccorHotels review

Very good. Nice and quiet room. Good beds and clean bathroom with shower facility. Breakfast buffet beyond excellent. Friendly and very helpful service. The refrigerator in our room was very useful, as was the minibus service to the city centre. The swimming pool was great fun. If there is any critique, it is minor: the room lacks a cupboard to hang clothes. Instead there are a couple of clothhangers and a small hook to hang them on. We will certainly come back as soon as possible.

Customer review rating 4.3/5

D. B. Families - 21/08/2019 AccorHotels review

Staff were reasonably welcoming. Corridors and stairwells smelt a bit of urine and cigarette smoke. Room was fine, but the fridge didn’t work. Restaurant did great food.

Dear B. D., We very much appreciate your comments regarding your stay at the Novotel Maastricht. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sharanhi

Simple and short stay

Customer review rating 4.3/5

Kin W. Families - 19/08/2019 AccorHotels review

Facilities are basic but checking out was easy

Dear K W., We very much appreciate your comments regarding your stay at the Novotel Maastricht. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sharanhi

Great overnight stop

Customer review rating 4.3/5

John B. Couples - 17/08/2019 AccorHotels review

A little difficult to find, but good overall. Excellent dinner in the restaurant and a very comprehensive choice for breakfast

Dear John B., We very much appreciate your comments regarding your stay at the Novotel Maastricht. It is always a pleasure to receive comments about the breakfast. I will share your comments with our team. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sharanhi

Nice Hotel, great for families even though we were not traveling with the kids 😃

TripAdvisor rating 4.0/5

Extraordinary533937 Couples - 17/08/2019 TripAdvisor review

Nice hotel, good facilities, pool, bar, kids area a short walk into the old quarter about 20min. Helpful staff, clean rooms well serviced. Great breakfast, Lots to do at night in town the hotel has its own mini bus that you can hire if you don’t want to walk into town or the weather is inclement.

Dear Sir/Madam, Thank you very much for the positive review! We are happy to receive positive comments about the breakfast, service and the rooms. We hope you enjoyed your stay and hopefully until next time! Kind Regards, Team Novotel Maastricht :)

Normal

Customer review rating 4.3/5

Camaro Couples - 04/08/2019 AccorHotels review

Not recognice as silver member of accor group in the room. No ammenities . No welkom fruit ect.

Dear R.R. I., Thank you for taking the time to tell us about your experience at the Novotel Maastricht. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dewi Natrop General Manager

Top

Customer review rating 4.3/5

Paul Couples - 02/08/2019 AccorHotels review

Perfect

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