Hotel - Novotel Maastricht
Novotel Hotel Novotel Hotel

Novotel Maastricht Hotel

4.0/5 1,038 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 79.00 EUR Non member rate
From 75.05 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Bus/coach parking area (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • Services for children
    • Babysitting on request (Paying)
    • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • German
    • English
    • French
    • Japanese
    • Dutch
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Electric car recharging units
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop (Paying)
  • Porter

Leisure and activities

  • Open from May untill September
  • Services for children
    • Babysitting on request (Paying)
    • Outdoor playground for children
  • Golf  (Nearby)
    • Golf course 18 holes
    • Golf practice facilities
  • Tennis  (Nearby)
    • Clay tennis court (Nearby)
    • Indoor tennis court (Nearby)
    • Outdoor tennis court (Nearby)
  • Boat excursions  (Nearby)
  • Other sports activities
    • Bicycles rental (Paying)
    • Bike rack facilities
    • Boules/petanque
    • Football (Nearby)
    • Table tennis
  • Skiing  (Nearby)
    • Ski school facilities (Nearby)
    • Ski hire facilities (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours a day
    • Opening hours : Week-end 24 hours a day

Business services

  • 9 meeting room(s)
  • Congress center
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.We treat your children as our VIP guests. Accommodation and breakfast are free of charge for one child up to 16 years old when sharing a room with their parents or grandparents.

  • 94 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 23 family rooms
  • Extra bed in room for child
  • Baby bed
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Work desk in all rooms
    • Baby bed
    • Satellite/cable colour TV
    • Manual temperature control
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 4,020 reviews

Our guest reviews for Novotel Maastricht

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,038 reviews
Kees D. K. Couples - 17/09/2018 AccorHotels certified review
« We enjoyed the stay & paying with "Le Club" points was easy »

The room had a comfortable size and very good beds, shower and toilet were all good. Staff was competent and very friendly. The pre-booked 2-course dinner was a bit too simple (typical hotel food), which was only partly compensated by the free coffee. Suggestion: let pre-booked dinner customers choose from the a la carte menu. The juice glasses @breakfast had a funny smell on them. Location is quiet, feels safe and is a convenient 2 km away from the city center. Normal room rates are too high.

Our hotel has responded to the review
Our hotel has responded to the review

Dear mr. De K., We very much appreciate your comments regarding your stay at the Novotel Maastricht. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Because of your Platinum Membership we appreciate your honesty and experienced view. The F&B department will do a check on the glasses. Regarding the diner it also should be possible to use a la carte with extra fee depeding on dishes. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pascal Smeets Management Assistent

Anonymous Couples - 09/09/2018 AccorHotels certified review
« Nice stay »

Pleasant stay at Novotel. It didn't start as I was expecting. As a Gold member, I wished to be welcomed right away I arrived. But there was just one staff member, so we had to wait.

Our hotel has responded to the review
Our hotel has responded to the review

Dear mrs. T., We very much appreciate your comments regarding your stay at the Novotel Maastricht. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am sorry you had to wait at check in. But it is good to hear that you enjoyed our hotel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pascal Smeets Management Assistent

Fabio Business - 09/09/2018 AccorHotels certified review
« Novotel Maastricht »

In general i can say everything was fine good breakfast good dinner maybe only not very nice thing to have to pay for the parking of the car

Our hotel has responded to the review
Our hotel has responded to the review

Dear mr. G., We very much appreciate your comments regarding your stay at the Novotel Maastricht. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Parking is payable that is correct. They area around the hotel is also partly payable. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pascal Smeets Management Assistent

Julian D. Business - 06/09/2018 AccorHotels certified review
« Good »

Very effecient

Our hotel has responded to the review
Our hotel has responded to the review

Dear Julian D., We very much appreciate your comments regarding your stay at the Novotel Maastricht. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guy Veugen Supervisor Front-Office

Anonymous Couples - 04/09/2018 AccorHotels certified review
« Great. »

room nice price nice breakfast nice

Our hotel has responded to the review
Our hotel has responded to the review

Dear mr. F., We very much appreciate your comments regarding your stay at the Novotel Maastricht. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pascal Smeets Management Assistent

Jamie D. Families - 30/08/2018 AccorHotels certified review
« great hotel »

good hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear mr. d., We very much appreciate your comments regarding your stay at the Novotel Maastricht. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pascal Smeets Management Assistent

Frances K. Couples - 29/08/2018 AccorHotels certified review
« Short and relaxing stay »

Friendly staff. Great food, good location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Frances K., We very much appreciate your comments regarding your stay at the Novotel Maastricht. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pascal Smeets Management Assistent

Rick Couples - 29/08/2018 AccorHotels certified review
« Prima »

Prima

Our hotel has responded to the review
Our hotel has responded to the review

Beste meneer E., Bedankt voor uw review en feedback. Uw verbeterpunten worden voorgelegd aan het team en we zullen er alles aan doen om uw verblijf de volgende keer nóg beter te maken. Hopelijk verblijven jullie in de toekomst weer bij ons hotel. Met vriendelijke groet, Nevil van der Meij

Anonymous Families - 28/08/2018 AccorHotels certified review
« Nice relaxed stay »

Relaxed at the pool with a nice beer!

Our hotel has responded to the review
Our hotel has responded to the review

Beste meneer K., Heel fijn om te lezen dat u genoten heeft van uw verblijf! Wij danken u voor uw positieve review, daar hechten wij namelijk veel waarde aan. Hopelijk zien we u spoedig terug in ons hotel. Met vriendelijke groet, Nevil van der Meij

Hs Families - 28/08/2018 AccorHotels certified review
« Some good staff, average hotel, funny smell. »

Although some of the staff were friendly and helpful, others were more concerned about handing in breakfast vouchers, or just being a little distant. The corridor on the third floor smelt unpleasant, and the rooms, while quite clean, were not immaculate, and in the shower was some hair, which was not nice. The choice at breakfast was good, but incredibly expensive. I really liked and appreciated the younger man on reception, who was wonderful.

Dan G. Families - 28/08/2018 AccorHotels certified review
« Relaxing »

Very enjoyable. Friendly, helpful staff. Clean and quiet hotel. Excellent restaurant with quality food. Well done.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.G., We're very glad that you enjoyed your stay in our hotel. Thank you very much for the positive review, we always value the opinion of our customers. We hope to see you back soon. Kind regards, Nevil van der Meij

Anonymous Families - 26/08/2018 AccorHotels certified review
« Great hotel close to city »

Nice hotel, loved the pool and great breakfast. Recommend for short stays. Easy 15 minute walk to town.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. C., We very much appreciate your comments regarding your stay at the Novotel Maastricht. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Sandra van der Horst

Sai R. N. Solo - 24/08/2018 AccorHotels certified review
« Pleasant »

Very nice. The check in staff were excellent and very very helpful. They even gave me a tip where I could park in the city for free after 6pm. It was a nice touch.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Sai Ram N., We very much appreciate your comments regarding your stay at the Novotel Maastricht. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Sandra van der Horst

Kevin T. Families - 24/08/2018 AccorHotels certified review
« Very helpful staff, Good facilities and nice rooms »

The lady on reception was very helpful and always had time to answer all my questions. We only stayed one night, but the facilities were good, although we didn't get the chance to use them. The hotel room was a nice size and was very clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. T., We very much appreciate your comments regarding your stay at the Novotel Maastricht. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sandra van der Horst

John M. Couples - 23/08/2018 AccorHotels certified review
« John M. »

Very comfortable & clean. The staff very helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., We're very glad that you enjoyed your stay in our hotel. Thank you very much for the positive review, we always value the opinion of our customers. We hope to see you back soon. Kind regards, Nevil van der Meij

Mc Families - 21/08/2018 AccorHotels certified review
« Clean hotel friendly staff »

Clean hotel, friendly and helpful staff, handy shuttle into city centre

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., We're extremely happy that you enjoyed your stay in our hotel. Thank you very much for the positive review, we always value the opinion of our customers. We hope to see you back soon. Kind regards, Nevil van der Meij

Anonymous Friends - 21/08/2018 AccorHotels certified review

Came via groupon.nl. I understand the corner room due to the price but housekeeping could at least try to push their equipment a bit nicer out to not wake people up at 6am. The rest was fine, clean and all that, ok reception.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. L., We're very glad that you enjoyed your stay in our hotel. Thank you very much for the review, we always value the opinion of our customers. Improvements will be made based on your shared experience, so thanks again for pointing out certain issues. We hope to see you back soon. Kind regards, Nevil

Anonymous Families - 21/08/2018 AccorHotels certified review
« Convenient, friendly, spacious hotel »

Convenient, friendly, spacious hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L., We're very glad that you enjoyed your stay in our hotel. Thank you very much for the review, we always value the opinion of our customers. We will discuss the issues that you pointed out with the board so that in the future, your stay will be even more excellent! We hope to see you back soon. Kind regards, Nevil van der Meij

Anonymous Families - 20/08/2018 AccorHotels certified review
« child friendly and clean room »

The hotel is child friendly unfortunately there is no gym in the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Beste meneer W., Wij danken u voor uw review, daar hechten wij namelijk veel waarde aan. Uw benoemde verbeterpunten gaan wij bespreekbaar maken binnen ons team om zodoende toekomstig verblijf aangenamer te maken voor u en andere gasten. Hopelijk is uw verblijf prettig genoeg geweest om terug te keren naar ons hotel. Met vriendelijke groet, Nevil van der Meij

Ankita P. Couples - 18/08/2018 AccorHotels certified review
« Happy »

Extremely wonderful. Sadly we could not extend our stay.

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 79.00 EUR Non member rate
From 75.05 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates