Hotel - Novotel Maastricht
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Novotel Hotel

Novotel Maastricht Hotel

Sibemaweg 10 
6227 AH  MAASTRICHT
NETHERLANDS

913 reviews
TripAdvisor Rating Based on 913 reviews
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From 89.00 EUR Non member rate
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Bus/coach parking area (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 12.5  EUR
  • Outdoor heated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Bus/coach parking area (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 12.5  EUR
  • Services for children
    • Babysitting on request (Paying)
    • Outdoor playground for children
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • German
    • French
    • Dutch
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop (Paying)
  • Porter

Leisure and activities

  • Outdoor heated pool
  • Services for children
    • Babysitting on request (Paying)
    • Outdoor playground for children
  • Golf (Nearby)
    • Golf course 18 holes (Paying, Nearby)
    • Golf practice facilities (Paying, Nearby)
  • Tennis (Nearby)
    • Clay tennis court (Nearby)
    • Indoor tennis court (Nearby)
    • Outdoor tennis court (Nearby)
  • Boat excursions  (Nearby)
  • Other sports activities
    • Bicycle hire facilities (Paying)
    • Bike rack facilities
    • Boules/petanque
    • Football (Nearby)
    • Table tennis (Paying, Nearby)
  • Skiing (Nearby)
    • Ski school facilities (Nearby)
    • Ski hire facilities (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours a day
    • Opening hours : Week-end 24 hours a day

Business services

  • 9 meeting room(s)
  • Congress center
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.We treat your children as our VIP guests. Accommodation and breakfast are free of charge for one child up to 16 years old when sharing a room with their parents or grandparents.

  • 94 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 23 family rooms
  • Extra bed in room for child
  • Crib on request
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Crib on request
    • Remote control TV
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 2,815 reviews

Our guest reviews for Novotel Maastricht

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 913 reviews
AccorHotels certified review
Pixy Couples - 23/07/2017
« Pixy »

Excellent hotel, superb service, friendly, helpful, great food and enhanced our enjoyment of the Andre Rieu Concert.

AccorHotels certified review
A M. G. Families - 19/07/2017
« Mr »

Everything satisfactiry. Hotel and bar staff very friendly and helpful. Disappointing that ni meals or snacks were available unless you paid 29 Euros for the pre concert meal.

AccorHotels certified review
Roland Families - 16/07/2017

Excellent breakfast, we loved the quiet atmosphere in the breakfast room; VERY helpful and friendly staff, all speaking German/English, very impressive. Having stayed in 3 different hotels in the Netherlands, we can say that, compared to others, the rooms definitely need a refurbishing and are no longer state of the art. Thanks.

AccorHotels certified review
Dr Y. A. Couples - 15/07/2017
« Doctor »

The room is basic. Breakfast was good but the dinner before going to concert was very poor.

AccorHotels certified review
Sylvia B. Couples - 14/07/2017
« Welcoming comfortable and convenient. »

Pleasant comfortable. Staff very professional , helpful and friendly. Room was very nice and comfortable. Car parking good. Food good

AccorHotels certified review
Derek D. Couples - 09/07/2017
« Clean, neat , tidy and the staff at reception were excellent and helpful »

Although the reception and housekeeping staff were excellent we felt that overall the dining room staff were not quite up to the same standard. This was more noticeable when we had our buffet dinner before the Andre Rieu concert, when our waitress could not even open or pour our wine properly ! Overall however we were very satisfied and would definately stay again.

AccorHotels certified review
Mark T. Couples - 02/07/2017
« Friendly reception. Room as expected. Good internet »

Excellent. Staff allowed me to leave the car on the parking lot after checkout so we could still spend a day in town. Excellent help in getting to town and back on day of arrival. very quiet room. Good bed and extra pillows provided. Internet easy to use and fast

AccorHotels certified review
Niek K. Friends - 29/06/2017
« We had a lovely stay at your hotel! »

Nice hotel, good bed, good shower, good breakfast!

AccorHotels certified review
Jan S. Business - 29/06/2017
« Excellent »

Room was fine, staff friendly.

TripAdvisor review
Couples - 26/06/2017
« Handy for an overnight stop when travelling by car. »

Good place to stay but dont expect haut cuisine. Dinner OK but average choice and very slow service. Large open air carpark which one has to pay for which seems expensive for outdoor parking. Probably would not book there again.

AccorHotels certified review
Client Couples - 25/06/2017
« Comfortable for over night stop. »

We found this a comfortable hotel for an overnight stop while on a long car trip from Austria to the UK.

AccorHotels certified review
C A. Families - 25/06/2017
« A great short stay »

We enjoyed our stay at the Novotel Maastricht. Overall it was very good, but we were very disappointed with the breakfast. It was not up to standard. However, dinner in the evening was remarkably good. The room was adequate, although I should not opted for the disabled room, because the bath was definitely not accessible to anyone, who like me has arthritis. However, I have to particularly thank the member of staff who was very patient in helping me using my Accor points!

AccorHotels certified review
Anonymous Business - 21/06/2017
« convenable »

experinece was OK the elevator was slow the magnetic key were deficient the breakfast was a litle bit expensive

AccorHotels certified review
Rao,rui-feng Business - 21/06/2017
« Warm and comfortable, with family feel. »

I am from Taiwan, at 2017-06-11 Stay at Novotel Maastricht and check out at 2017-06-14 to Amsterdam. In Maastricht a short stay for 4 days, let me feel the Netherlands people to treat foreigners gentle and friendly; there are Novotel Maastricht counter reception staff, courteous, patient and helpful attitude, the most I feel impressed. The rooms at Novotel Maastricht are clean, quiet and comfortable.

AccorHotels certified review
Steve Business - 19/06/2017
« Great stay, Freindly Staff »

I enjoy my stays at the Novatel when I am visiting Maastricht. The rooms have plenty of space and the beads and pillows are comfortable. The in house restaurant has a great breakfast buffet and offers a decent menu choice for lunch and dinner. The Cajun steak and the Angus burger are my favorites. The fries are good as well The rooms are clean and the internet is good.

AccorHotels certified review
Barbara J. Business - 17/06/2017

Good bed, helpful and friendly staff, acceptable breakfast

AccorHotels certified review
David H. Couples - 13/06/2017

Very friendly staff, working in a very clean and tidy environment. Credit to the organisation.

AccorHotels certified review
Jeoffrey Families - 11/06/2017

Alles was in orde en nette kamers

TripAdvisor review
Business - 11/06/2017
« a litte bit better Ibis »

The hotel needs to be refreshed, thats the first thing. Other than that it resembels Ibis hotels in terms of rooms and facilities. The breakfast is almost identical. Well, I would expect some mor from 4 star hotel: that is, better breakfast, some souna and less cheap finish of the room and bathrooms. However, there is a great garden/patio which lets you to eat and drink in nice, quite atmosphere. If you still need to get somewhere else in the area, its also nicley located just by major roads. And the value for money is ok so I will come back though. Just expected a little bit more.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir/Madam, Thank you for your review! It is good to read that the value for money is good in our hotel, we are working hard to achieve a nice atmposhere and guest satisfaction, it's nice that our guests experience this too! Regarding the rooms I can tell you that we are going to renovate the rooms in 2018, within a year we have 94 completely renovated rooms :-) We look forward to welcome you again in our hotel! Kind regards, Danielle Jongenburger

AccorHotels certified review
Anonymous Business - 09/06/2017
« Okay »

The people were the best: at the entrance lobby and restaurant everyone was very helpful and in overall good mood. I loved the outdoor terrace with the pool and garden. The room itself was a bit boring (the coloring and art on the walls), I would have liked to have a clock in the room and I hated the separate bathroom and toilet. In my opinion there should always be a hand-shower next to a toilet seat. This was unfortunately missing. Also the water in the shower took forever to change temperature. And sometimes didn't.

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