Novotel Maastricht Hotel 4 stars

TripAdvisor rating 4.0/5 1,092 reviews
Novotel Maastricht
See on a map
+ 30 Services
Book this hotel

Room 1

Number of guests
Children's age
Best price guarantee How it works?

Le Club AccorHotels

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

You have reached the maximum of 6 favourite hotels, please remove one favourite before adding a new one.

Hotel extras

  • On the edge of Maastricht, not far from the city center

  • Free shuttle service to the city center, central station and MECC conference center

  • Modern and spacious rooms with air conditioning, minibar and TV

  • Heated outdoor swimming pool, and video games for children

  • Scooter and bicycle rental with packed lunches

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 20.00 EUR
  • Services for children
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Electric car recharging units
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • Porter
Leisure and activities
  • Open from May untill September
  • Services for children
  • Golf
  • Tennis
  • Boat excursions (Nearby)
  • Other sports activities
  • Skiing
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 9 meeting room(s)
  • Congress center
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Maastricht

Sibemaweg 10
6227 AH
maastricht
netherlands

Tel: +31433611811

Fax: (+31)43/3616044

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    BRUSSELS ZAVENTEM At 114km / 70.84 miles

  • By plane

    COLOGNE AIRPORT At 104km / 64.63 miles

  • By plane

    DUSSELDORF AIRPORT At 108km / 67.11 miles

  • By plane

    MAASTRICHT AACHEN At 15km / 9.32 miles

  • By plane

    MST/ AACHEN AIRPORT At 10km / 6.21 miles

  • By helicopter

    MST/AACHEN AIRPORT At 10km / 6.25 miles

  • By car

    CADIER&KEER / VAALS At 0.1km / 0.06 miles

  • By car

    WIJK 26 At 0.1km / 0.06 miles

  • By train

    CENTRAL STATION At 3km / 1.86 miles

  • By train

    MAASTRICHT CS At 2km / 1.25 miles

  • By train

    MAASTRICHT RANDWYCK At 1km / 1 miles

GPS :50.84499, 5.718246

Our accommodations

Spacious, contemporary in design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs. We treat your children as our VIP guests. Accommodation and breakfast are free of charge for one child up to 16 years old when sharing a room with their parents or grandparents.

Standard Room with one double bed

  • Max. number of persons: ‌2
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Superior Room with 1 double bed and sofa

  • Max. number of persons: ‌4
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Our restaurants and bars

RESTAURANT@NOVOTEL

Type of cuisine: International

Here, you choose where, when and what you want to eat and how much you want to eat. On the menu: healthy balanced dishes, vegetarian options, traditional fare. To sum up, a wide choice for all tastes and all appetites.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:00 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR@NOVOTEL

Photo non contractuelle / Strictly non binding

The bar is a meeting place in the Novotel Maastricht that offers a combination of international cuisine and more traditional snacks. The Bar has a relaxing atmosphere where you can meet friends and colleagues and use the free WIFI.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 180 m²

  • Maximum capacity: 150 people

  • Maximum banquet capacity: 90 people

Find out more

Our guest reviews for
Novotel Maastricht

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

4,883 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

1,092 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Pleasant stay, good facilities

Customer review rating 4.3/5

L. Y. S. Families - 12/06/2019 AccorHotels certified review

Good facilities, great for kids, nice breakfast and dinner selection, comfortable room.

Dear Yen S. L., We very much appreciate your comments regarding your stay at the Novotel Maastricht. We are very happy to receive positive comments about the facilities and the breakfast. I will share your comments with our team. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sharanhi

really good

Customer review rating 4.3/5

Richard J. Business - 06/06/2019 AccorHotels certified review

I really enjoy staying with Novetell every time I come to the Netherlands, everything works, the room is great and the beds are comfortable.

Mrs

Customer review rating 4.3/5

Anonymous Business - 01/06/2019 AccorHotels certified review

Really comfortable stay, lovely environment, helpful friendly staff. Very pleasant stay. Thank you.

Mr

Customer review rating 4.3/5

Neil Families - 28/05/2019 AccorHotels certified review

Friendly staff, great food, good location.

Decent stay at a classic Novotel

Customer review rating 4.3/5

Tt Business - 25/05/2019 AccorHotels certified review

Overall a value for money stay. This hotel will not win any prizes for design but it is very functional. The staff a friendly, particularly in the bar/restaurant. A nice touch was the Le Club welcome amenity consisting of a hot snack in the bar, preferable to the usual Accor fruit platter in the room.

Very pleasant stay and extremely nice staff

Customer review rating 4.3/5

Anar Business - 17/05/2019 AccorHotels certified review

The hotel itself is a traditional Novotel and what you expect you get, but what made the stay there most pleasant was the staff. They were very helpful and forthcoming and assisted with all our requests and wishes.

Dear Anar K., We very much appreciate your comments regarding your stay at the Novotel Maastricht. It is always a pleasure to receive positive comments about the staff. I will share your comments with our team.Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sharanhi

maastricht

Customer review rating 4.3/5

Le L. Couples - 15/05/2019 AccorHotels certified review

Standard hotel with welcoming staff but no more than that, however good breakfast.

Dear Yann Le l., We very much appreciate your comments regarding your stay at the Novotel Maastricht.It is always a pleasure to receive positive feedback. We are happy to receive positive comments about the staff. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sharanhi

All great except for very slow service in restaurant for dinner

Customer review rating 4.3/5

Anonymous Couples - 11/05/2019 AccorHotels certified review

The reception staff excellent, the room facilities great, the shuttle to the twon was a great bonus, the parking was great. We had a very poor experience when dining in the restaurant. In our view the waiting staff did their best but it seemed like a shortage of staff numbers to deal with the number of diners.

Dear Thomas c., Thank you very much for leaving a positive review about your stay at the Novotel Maastricht.We very much appreciate your comments! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope your next visit will be as pleasant as the previous one. Sincerely, Sharanhi
Customer review rating 4.3/5

Narimane Families - 11/05/2019 AccorHotels certified review

Perfect

Dear Narimane B., We very much appreciate your comments regarding your stay at the Novotel Maastricht. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sharanhi

Continued good service

Customer review rating 4.3/5

D. Business - 10/05/2019 AccorHotels certified review

As a regular guest I always feel welcome at Novotel Maastricht. Employees are friendly and helpful. One evening having dinner in restaurant Winners, I had to wait quite long for ordering and eating an appetizer and a main course. More than 2 hours in the restaurant to me seemed to be too long, especially when being there without company. Still the stay in the restaurant I have experienced as comfortable and pleasant.

Dear Udo D., Thank you very much for the positive review about your stay at the Novotel Maastricht. We very much appreciate your comments regarding your stay at the Novotel Maastricht. It is always a pleasure to receive positive feedback. I will share your comments with our team. We hope your next visit will be as pleasant as the previous one. Sincerely, Sharanhi

Pleasant and peaceful

Customer review rating 4.3/5

Sai R. N. Solo - 29/04/2019 AccorHotels certified review

the staff at reception are competent and nice. I cant remember the young guy with spectacles but I remember seeing Iris name.

Dear Sai Ram N., We very much appreciate your positive comments about the staff. It is always a pleasure to receive positive feedback. I will share your comments with our team.Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sharanhi

very good

Customer review rating 4.3/5

Carlos A. Families - 26/04/2019 AccorHotels certified review

good and secure, good facilities pitty that in such a great weekend the pool was not available. Novotel should have done something about it given the glorious weather

Dear Carlos A., We very much appreciate your comments about our facilities. We are happy to receive a positive review. I will share your comments with our team. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sharanhi

Clean, quiet and near the centre of Maastricht

Customer review rating 4.3/5

Manuel R. Friends - 25/04/2019 AccorHotels certified review

Very nice, truly enjoyed my stay. Excellent breakfast, clean and tidy rooms, a short walk to the centre. And very bike friendly. Will certainly come back.

Dear Manuel R., We very much appreciate your comments regarding your stay at the Novotel Maastricht. We are happy to receive positive comments about the breakfast. I will share your comments with our team. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sharanhi
Customer review rating 4.3/5

Anonymous Families - 23/04/2019 AccorHotels certified review

Very nice and warming front desk lady. Made everything clear. Fan in the room was to hot and dry ---> window room could not be opened all the way. So I slept very poor.

Dear Marcel S., Thank you very much for the positive comments about the team. It is always a pleasure to receive positive feedback. I will share te comments about the fan and air cooling in the room with the team. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Kind regards, Sharanhi

A great place to stay

Customer review rating 4.3/5

Ur Business - 22/04/2019 AccorHotels certified review

It was a great pleasure to return to that Novotel. As the street behind the house become a tunnel, the area has gone much quieter making it an even better place to sleep. The breakfeast and the team behind did really a great job, so I am happy to retur at some day.

Dear Ulf R., We very much appreciate your comments regarding your stay at the Novotel Maastricht. We are also very happy with the tunnel and to receive positive comments about the breakfast! I will share your comments with our team. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sharanhi

Good stay, good location, needs some simple improvements to become a great stay.

Customer review rating 4.3/5

Bernard S. Families - 17/04/2019 AccorHotels certified review

The hotel staff are wonderful - friendly and helpful. The hotel's location is very convenient, especially for those that need to travel around the surrounding area by car. Breakfast was excellent, although the large rubbish bins on the tables were off-putting. The knives and forks are very flimsy and cheap, which is a shame given the breakfast is so good. The rooms and hallways are very tired, needing a refresh, particularly that carpet that looks worn out, but it's just the pattern - strange choice! The paper cups and very thin plastic glasses in the rooms are absolutely awful and the worst I've seen in any hotel anywhere in the world. You need to trust your guests with real cups and glasses, as every other hotel does. Providing that rubbish gives the impression that the hotel does not care about the guests, just their money. Just fixing those little things wins guests over and creates repeat business and advocacy. The empty pool could at least have the pile of leaves removed, not to mention tidying up the garden at the end of the breakfast room - this shows you care about the guest experience. Some very small and relatively cheap improvements could make this a great hotel. It is not meeting its potential, as is. Good stay but could have been better with a few simple improvements.

Dear Bernard S., We very much appreciate your comments regarding your stay at the Novotel Maastricht. It is always a pleasure to receive positive feedback. It's nice to read that you enjoyed the breakfast. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sharanhi

Customer friendly and comfortable

Customer review rating 4.3/5

D. Business - 07/04/2019 AccorHotels certified review

It’s always pleasant staying at the hotel. Employees are friendly and the beds are comfortable. For a regular visitor it would be nice to have a dinner menu that changes every now and then.

Dear Udo D., We very much appreciate your comments regarding your stay at the Novotel Maastricht. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sharanhi

Nice welcome, room standard Novotel

Customer review rating 4.3/5

Katie S. Couples - 03/04/2019 AccorHotels certified review

Very nice welcome , room was adequate (would have preferred an espresso coffeemaker in the room). However, at 19 eur for breakfast, for a couple who have a coffee and a croissant , it was somewhat overpriced and we wouldn’t take this option in future. Staff however could not be nicer.

Dear Catherine S., We very much appreciate your comments regarding your stay at the Novotel Maastricht. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sharanhi

Novotel on the outskirts of Maastricht

Customer review rating 4.3/5

Tord Business - 01/04/2019 AccorHotels certified review

One of the old generation novotel with all that entails. However nice and kind staff and such a rare thing as a city center shuttle bus

Dear Pierre J., We very much appreciate your comments regarding your stay at the Novotel Maastricht. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sharanhi

Excellant service!

Customer review rating 4.3/5

Donna F. Solo - 28/03/2019 AccorHotels certified review

I was there to attend the TEFAF Show....shuttle was convenient, but at closing I would suggest every half hour runs.

Dear Donna F., We very much appreciate your comments regarding your stay at the Novotel Maastricht. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sharanhi
Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in maastricht