Hotel - Mercure Honfleur Hotel
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Mercure Hotel

Mercure Honfleur Hotel

4 rue des Vases 
14600  HONFLEUR
FRANCE

834 reviews
TripAdvisor Rating Based on 834 reviews
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 14  EUR
  • Babysitting on request

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 14  EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • German
    • OLD English (do not use)
    • Spanish
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Porter

Leisure and activities

  • Babysitting on request

Catering

  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week tous les jours

Business services

  • 1 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Whether you are travelling alone or as a couple, enjoy our quiet, well-lit rooms, each with a double bed or twin beds. If you want additional facilities and comfort, choose our Privilege rooms.

  • 56 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Free in-room mineral water
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Radio in room
    • Crib on request
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Automatic wake up call
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 1,690 reviews

Our guest reviews for Mercure Honfleur Hotel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 834 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
TripAdvisor review
Family - 19/09/2017
« Two stays »

Stayed here in August and September. In August it was very warm and busy. In September much cooler and quieter. Very close to all the attractions and restaurants in lovely Honfleur. Very clean and convenient hotel. No restaurant but plenty nearby. The secure parking was very handy in busy August.

TripAdvisor review
Business - 18/09/2017
« Overnight stay »

The room was comfortable and clean. I loved that the window opened up fully so we could breathe the fresh air. Good breakfast with lots of variety in a comfortable room. Safe convenient parking right behind the hotel. Lots of good restaurants nearby.

AccorHotels certified review
Jacquelynn Couples - 16/09/2017
« A perfect one-night stay. »

Communication beforehand was terrific, check-in was easy, the room was nicely outfitted, and the location handy to the harbour, restaurants, etc. Staff was very warm and helpful.

AccorHotels certified review
David K. Friends - 11/09/2017
« Good hotel in a good location »

Pleasant, helpful staff, in a comfortable and well appointed hotel ( of its type). Only five minutes walk to the very center of Honfleur, but our room at the back of the hotel was quiet.

TripAdvisor review
Solo travel - 11/09/2017
« Understaffed »

During the day there is only one person in reception. This person has to deal with arriving and departing guests, answer the telephone, serve drinks in the bar and deal with any other guest requests or problems On the afternoon after my first night at this hotel, when I came down from my room to get a coffee at the bar, only to find that the receptionist was engaged in a telephone call which lasted well in excess of 30 mins, and there were other people waiting for service at reception. I decided it was a waste of time, and decided to go back to my room, and use the in-room coffee making facilities, only to find that my room key did not work. I suspect that the night porter had made the frequent mistake of only coding the key for 1 night. So to y annoyance, I had to wait or the receptionist to finish her protracted phone call, and serve the waiting guests, before I could even get back into my room. This hotel does not have its own restaurant, but there are plenty of good restaurants in the town. They are within a 5 - 10 minute walk from the hotel. There was a problem with the internet on the night of my arrival. It kept kicking me off and asking me to log in again. This happened 3 times in 5 minutes which made the Wi-Fi unusable. When I reported the problem to the night porter he did not understand me at all. He was a little old guy with limited English and I think he had poor hearing. The internet problem disappeared after a few hours and did not recur, so I presume it was a temporary glitch caused by external factors. Breakfast was up to Mercure's normal standards, except that in my opinion, the sausages and bacon were undercooked and on the raw side. I didn't like the look of them so I didn't touch them. It was the same on all 4 mornings that I had breakfast. I can only presume that whoever is in charge of the kitchen likes her sausages and bacon under-done. On the night of my arrival, there were only 2 English language TV channels. However, on the 3rd night, some additional channels appeared, including BBC World. The room was clean and apart from the problems with the TV and WiFi, everything worked. I considered that the desk space was inadequate, but I was able to cope by moving the small rectangular table, next to a small elliptical table. Honfleur has very nice views of the Seine estuary and the Normandy Bridge.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for taking the time to tell us about your experience at the Hôtel Mercure Honfleur. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

AccorHotels certified review
Alex. S. Families - 06/09/2017
« Friendly service in excellent surroundings »

I have stayed at the Mercure Honfluer before and as before the staff were at all times helpful and the hotel (very conveniently situated) lived up to my expectation. I will return again when next in France

TripAdvisor review
Family - 06/09/2017
« By the seaside mules et frites »

Hotel , great , checking easy , parking at the rear very secure. Hotel on seafront a short walk then your in the harbour and resturant areas. Hotel very clean pleasant staff, during checking and our stay there.

Our hotel has responded to the review
Our hotel has responded to the review

It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Best Regards

AccorHotels certified review
Victoria Couples - 31/08/2017
« Mrs »

It was rather difficult to book on-line as the price kept changing. However, our stay was brilliant. Excellent staff and a good room.

AccorHotels certified review
Johan S. Couples - 29/08/2017
« great location and friendly personnel »

we had a great time..location of hotel was excellent, easy to find. we appreciate the fenced parking place. Breakfast was nice, lots of choice. personnel very helpful and friendly . 4th floor room had a nice vue. No drawer next to bed. little storage space in the room. no spy hole in the door to identiy a visitor. are the more negative points

AccorHotels certified review
Jmm Couples - 28/08/2017
« Very pleasant. »

Hotel is fine and the staff helpful. They kindly called me on my UK mobile (benefit of being an Accord club member) when i left my car key at the hotel. Have stayed before and will do again. Could do with a few more coffee capsules for the machine.

AccorHotels certified review
Richard J. Couples - 27/08/2017
« Short stay in Honfleur »

Good booking and reception process with helpful staff including directions to the enclosed car park etc.

AccorHotels certified review
Julia D. Couples - 27/08/2017
« A great hotel, with very helpful staff. »

A great centrally positioned hotel, with very convenient private parking at the rear of the hotel. The receptionists were all very helpful, recommending places to see in this very bustling town. Wonderful breakfast selection.

AccorHotels certified review
Eliza K. Couples - 15/08/2017

We enjoyed stay here

AccorHotels certified review
Paul B. Friends - 14/08/2017
« A very enjoyable stay - great location, clean and spacious room with good car parking and breakfast facilities. »

We were very happy with the hotel, no issues at all and good choice at breakfast.

AccorHotels certified review
Dr F. D. Solo - 10/08/2017
« Lovely stay. »

Very welcoming reception, immaculately clean room, comfy bed, and dog friendly. All wrapped up in a perfect little French port.

AccorHotels certified review
Anonymous Couples - 31/07/2017
« Tres agreable et accueillant. Great. »

Voir ci-dessus. As above. Very pleasant. Good location too.

AccorHotels certified review
Anonymous Families - 31/07/2017

Front desk staff especially friendly and helpful. Great restaurant recommendations from Alexandra!

AccorHotels certified review
Dj R. Couples - 31/07/2017
« Great hotel. Great value. Great staff. »

Very efficient staff. Clean hotel, perfect location for walking into town. Secure parking at rear of hotel for only 10 Euros per night. Excellent breakfast with very good manager. Would recommend unreservedly. Had room 301 third floor to rear of hotel, very very quiet. (Had requested a quiet room).

AccorHotels certified review
Carole Couples - 28/07/2017
« Carole »

Always welcoming and helpful..very good at telling us of excellent restraunts to go to..hotels are always reliable and so nice to know what you are going to. Thank you

AccorHotels certified review
Phillip B. Couples - 24/07/2017
« Comfortable and efficient »

From the time we walked into reception we felt a warm relaxed and efficient organisation. Check in was quick and easy and within minutes we were in ur room. Parking for our motorcycle was very easy and secure which was an important feature to us. The room was modern, attractive and clean. Checkout was swift with n problems.

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