Hotel Mercure Salzburg City 4 stars

TripAdvisor rating 4.0/5 1,349 reviews
Hotel Mercure Salzburg City
See on a map
+ 21 Services
Book this hotel

Room 1

Number of guests
Children's age
Best price guarantee How it works?

Le Club AccorHotels

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • Only 15 minutes' walk to the sights of Salzburg

  • Just a 10-minute walk from Salzburg's main train station

  • Free Internet access throughout the hotel and 2 IT terminals in the lobby

  • Bus parking right next to the hotel

  • Advantage 5

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Gift shop/newspaper shop
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Tennis
  • Bicycles rental
Business services
  • 9 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Hotel Mercure Salzburg City

Bayerhamerstrasse 14 a
5020
salzburg
austria

Tel: +436628814380

Fax: (+43)662/871111411

Contact email

Check-in from 15h00

Check out up to 12h00

  • LINE 2 :   2 BAYERHAMERSTR.

  • LINE 21 :   21 PARACELSUSSTR.

  • BUS 2 :   BUS 2 BAYERHAMERSTR.

  • BUS 21 :   BUS 21 PARACELSUSSTR.

  • By plane

    MUNICH AIRPORT At 170km / 106.25 miles

  • By plane

    SALZBURG AIRPORT At 9km / 5.63 miles

  • By car

    SALZBURG NORD At 2km / 1.24 miles

  • By train

    HAUPTBAHNHOF At 1km / 0.63 miles

GPS :47.809379, 13.050953

Our accommodations

Choose the right type of room for your stay. All rooms feature air conditioning, a minibar, coffee and tea-making facilities and a laptop safe.

Standard Twin Room

  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Superior Double Room

  • Max. number of persons: 2
  • Area: From 20
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Deluxe Room with king-size bed

  • Max. number of persons: 2
  • Area: From 20
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Our restaurants and bars

LE SEL

Type of cuisine: International

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR RESTAURANT LE SEL

Photo non contractuelle / Strictly non binding

Midday

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Evening

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 264

  • Maximum capacity: 220 people

  • Maximum banquet capacity: 130 people

Find out more

Our guest reviews for
Hotel Mercure Salzburg City

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

1,654 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,349 reviews

Many issues. Any management

TripAdvisor rating 4.0/5

Verdunois Business - 10/11/2019 TripAdvisor review

After first night I advised about water noise all the night long and they told me they will fix it. Second night the same and at reception very surprised about my comment. Moreover twice they give me hight speed internet voucher and they were always failing. Except good service at reception the management of this hotel is missing.

Convenient location

Customer review rating 4.4/5

J Couples - 30/10/2019 Confirmed reviews AccorHotels

Hotel location is good. Walking distance to train station and bus terminal. 20min walk to old town. Hotel staff is pleasant. Room is clean.

Our stay in Salzburg

TripAdvisor rating 4.0/5

nasseralmheiri2018 Family - 20/10/2019 TripAdvisor review

Check in was very fast and the room was neat and tidy. bathroom was clean but we were not told about the car paring fee until we left. As on overall we did enjoy the hotel and we will for sure book next time in the same hotel .

Most unpleasant stay ever at a Mercure hotel

Customer review rating 4.4/5

Yafeng S. Families - 12/10/2019 Confirmed reviews AccorHotels

I was totally dissatisfied with my stay. The receptionist refused to give a welcome drink voucher, even if I am a Gold Member of Accorhotels. I never had such a problem at other hotels. I was not provided a receipt of my payment for my stay, which I requested at the reception on my departure. No award points or status points were added to my Accorhotels account as if I did not stay here at all.

very good - as expected

Customer review rating 4.4/5

Anonymous Couples - 12/10/2019 Confirmed reviews AccorHotels

very nice average hotel within waling distance to tourist attractions

Amazing Hotel at Budget Prices

Customer review rating 4.4/5

Ramiz Couples - 08/10/2019 Confirmed reviews AccorHotels

Hotel is well centered in the city centre and fast connectivity to all nearby attractions. The rooms were spacious with all the basic amenities. The staff was very helpful during our stay and post checkout. 5 stars for the hotel and staff. Will definitely consider coming to the hotel in future and I recommend this hotel for everyone visiting Salzburg.

More than what I expect

Customer review rating 4.4/5

Grace W. Solo - 06/10/2019 Confirmed reviews AccorHotels

This hotel is centrally located and it takes less than 10 mins of walk to the train station. I have got everything I need. My room is both comfortable and quiet. Very comfortable interior decor and friendly staff.

Nice hotel

Customer review rating 4.4/5

Mel Couples - 04/10/2019 Confirmed reviews AccorHotels

A very pleasant hotel with central location.

Good Hotel

Customer review rating 4.4/5

Anonymous Friends - 01/10/2019 Confirmed reviews AccorHotels

Hotel is ok

No problems

Customer review rating 4.4/5

Mika R. Couples - 30/09/2019 Confirmed reviews AccorHotels

Everything worked. Lovely and spacious room.

Generally good, but noisy early morning deliveries (around 5am) woke us up weekday mornings

TripAdvisor rating 4.0/5

annmK5001EK Couples - 24/09/2019 TripAdvisor review

We asked for a quiet room away from the lifts and on arrival were pleased that we were at the end of a corridor. However we overlooked the car park and on weekdays at around 5 - 5.30am there was a delivery that was extremely noisy and woke us up. To be fair we didn't complain as we were happy with everything else. Breakfast had a good selection. Location was good, about 15 minute walk to old town and 5-10 min walk to station (which was important for us as catching a train to Vienna after Saltzburg). Overall good, just watch the early morning deliveries if overlooking the car park.

Loved Salzburg!

TripAdvisor rating 4.0/5

Robbro27 Couples - 23/09/2019 TripAdvisor review

This was our first visit to Salzburg and the Mercure did not let us down. Hotel rooms are spacious and spotlessly clean. Reception staff were courteous and professional. Breakfast selection was extensive. We ate dinner in the restaurant one evening, the options were good, food was nice and it was well-priced. Would definitely stay here again when next visiting Salzburg.

Meeting expectation

Customer review rating 4.4/5

Hidayah Families - 18/09/2019 Confirmed reviews AccorHotels

it was a pleasant stay.

Noisy and smoky room booked as ‘de luxe’. Not worth the money

Customer review rating 4.4/5

Greg Families - 13/09/2019 Confirmed reviews AccorHotels

I have booked two ‘de luxe’ rooms but was accommodated to a different rooms. Booth rooms were noisy because of unloading goods from delivery vans in the night and smoky as people were smoking outside the window. It was impossible to sleep after five o'clock in the morning because of the noise!

Wonderfull breakfast!

Customer review rating 4.4/5

Graz T. Couples - 12/09/2019 Confirmed reviews AccorHotels

It was a good hotel close to the station;good breakfast and wonderful staff...

just good

Customer review rating 4.4/5

Ronald M. Couples - 03/09/2019 Confirmed reviews AccorHotels

The location of hotel is good. Staff at reception not friendly, breakfast very bad, was looking not clean..we did not feel like eating there. The bar I think good to have a beer or glass of wine..I oredered a drink..was awful!. Must say the room was very comfortable and super clean. Probably we look for another option to saty next time.

Very good hotel with helpful staff.

TripAdvisor rating 4.0/5

Trevor97 Couples - 03/09/2019 TripAdvisor review

The hotel is about a ten minute walk from the main train station. It is fair walk to the old town and most of the attractions. The rooms were spacious and clean with tea and coffee making facilities. Staff were very pleasant and helpful. Great breakfast.

My visit to Salzburg

TripAdvisor rating 4.0/5

AzzamA1 Family - 29/08/2019 TripAdvisor review

The hotel is located in a very quite area, and is a walking distance to the train station. The room is spacious and very clean. The staff is very helpful and so cooperative, particularly the front desk manager, Mr. Shame, who was so helpful in making our stay so enjoyable. I would recommend this hotel for my friends.

Nice room, seemed confused by early check in

TripAdvisor rating 4.0/5

GaryM2000 Couples - 29/08/2019 TripAdvisor review

Nice room (we paid for deluxe room with king size bed) and we found the small fridge and safe useful. Hotel seemed confused by early check in though. Not much in the area but good transport links into city.

Customer review rating 4.4/5

Richard W. Couples - 28/08/2019 Confirmed reviews AccorHotels

Expectations met in full. Thank you.

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in salzburg