Hotel - Mercure Paris Opéra Faubourg Montmartre Hotel
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Mercure Hotel

Mercure Paris Opéra Faubourg Montmartre Hotel

5 rue de Montyon 
75009  Paris
FRANCE

722 reviews
TripAdvisor Rating Based on 722 reviews
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI access
  • Public outdoor parking  (Nearby)
  • Pet allowed 10  EUR
  • Airport shuttle
    • PARIS ORLY (Paying)
    • ROISSY CDG (Paying)
  • Languages spoken at the hotel
    • German
    • Spanish
    • Italian
    • Portuguese

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI access
  • Public outdoor parking  (Nearby)
  • Pet allowed 10  EUR
  • Airport shuttle
    • PARIS ORLY (Paying)
    • ROISSY CDG (Paying)
  • Languages spoken at the hotel
    • German
    • Spanish
    • Italian
    • Portuguese
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Concierge

Catering

  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12:00-00:00
    • Opening hours : Week-end 12:00-00:00

Business services

  • 3 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Choose from our different room categories: Standard Rooms with a double bed or twin beds, smoking or non-smoking.

  • 69 rooms
  • 47 non-smoking rooms
    • Emergency exit map
    • Radio in room
    • Remote control TV
    • Automatic temperature control
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.0/5 AccorHotels Rating Based on 1,339 reviews

Our guest reviews for Mercure Paris Opéra Faubourg Montmartre Hotel

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating Based on 722 reviews
AccorHotels certified review
Di P. Families - 16/08/2017

Au top

AccorHotels certified review
Sanders Solo - 14/08/2017
« Satisfied »

My experience was satisfying.

AccorHotels certified review
Anonymous Couples - 09/08/2017
« Correcte service »

Rustig, goede ligging

AccorHotels certified review
Maria Couples - 05/08/2017
« Placed in a great strategic point of the city but the room was more like a 3 stars hotel than a 4 stars one. »

The hotel is located in a fantastic point of the city and the service is kind. But, the room was too small, we have no wardrobe only a kind of snug library shelf, so we have to share the lack of space with our luggage. The bathroom was clean and new but too small too. The bed was very comfortable, but anyway the room was more like a 3 stars hotel than a a 4 stars.

AccorHotels certified review
Ajay B. Solo - 03/08/2017
« Comfortable »

My hotel stay was satisficatory to the level that Mercure provides. The check in, check out and basic hotel amenities were at the level I have come to expect from Mercure for a short stay. The location was reasonable, though with a full day of sightseeing by foot it may not suit many, as many of the major tourist attractions are closer to the Seine. But I felt a 20 min stroll was good. The decor was simple but elegant.

AccorHotels certified review
Anonymous Business - 02/08/2017
« OK hotel, nice staff, average rooms »

Hotel location was ok, staff excellent, room a little tired

AccorHotels certified review
Aaron G. Friends - 30/07/2017
« Friendly service, good location »

Overall an enjoyable experience. The staff is very friendly, the room is clean and comfortable.

AccorHotels certified review
Helen W. Friends - 30/07/2017
« Clean room good size bathroom given sharing with 2 others »

Very good as usual room clean and pleasant

AccorHotels certified review
Tanya Friends - 26/07/2017
« nice good located hotel to spend the weekend »

+ - convenient location (20 min to Gare de L'Est/20 min to Louvre) - clean rooms _ - quite old - small rooms Overall good option to spend a couple of nights during the weekend in Paris

TripAdvisor review
Friends getaway - 26/07/2017
« Nice Hotel in Center of Paris »

It's a nice hotel in the center of Paris and provide good value for money. The breakfast is simple but decent. I will recommend it if the plan is to stay visit Paris for most part of the day and stay in hotel at night.

Our hotel has responded to the review
Our hotel has responded to the review

Dear mak976, Thank you for your recommandation. It is really pleasant to read you have enjoyed your stay with us. We are waiting for welcoming you again, Best Regards, Laurie A

AccorHotels certified review
Mohammad A. K. Friends - 20/07/2017
« Nice Hotel close to the center of Paris »

It was nice experience as staff was friendly and hotel was nice and clean

AccorHotels certified review
Nejkha Solo - 19/07/2017
« Friendly and helpful staff »

It is my third stay in the Mercure Faubourg Montmartre, I've always been happy however this time not really. The all air conditioning system of the hotel was inoperative since it completely broke down while outside temperature reached 36 degres. I arrived on Sunday evening and was informed by reception that AC broke down, managed to be fixed by Tuesday evening sleeping with open window for some air. Hotel staff stated that AC was so old, therefore food for thought for the hotel management to invest and maintain instead of being greedy. Reception always professional and helpful and offered free breakfast as a service recovery. I'll be back ...

AccorHotels certified review
Maria P. Business - 14/07/2017
« good stay for three days »

it was very good - what i expected. Pity that the air condition was not work but i was not disturb me too much

AccorHotels certified review
Fabienne T. Business - 12/07/2017
« Noisy + boiling = very little sleep »

I stayed for 2 nights and the room was absolutely boiling. I was told after a first night of very bad sleep that the air conditioning was broken and being fixed. It actually felt like the heating was on. Far from being fixed, the second night was worse. Still boiling and I realised the walls are paper thin so the conversations and comings/goings of the neighbouring room also kept me awake. The front desk staff blamed the delay in reparing the heating system on heavy rain, which I questioned as the day had been mostly dry. A reluctant apology was offered but no compensation. The saving grace was a gorgeous breakfast and close location to where I needed to be. However the disrupted sleep made my task over this work-related stay very difficult and I am disappointed as a result. Not what I expected from Mercure!

AccorHotels certified review
Miguel G. Families - 03/07/2017
« Very pleasant »

Has a pleasant stay except for the air conditioning. Vey hot days in Paris and unfortunately air con wasn't very good.

AccorHotels certified review
Michelle F. Business - 30/06/2017
« Very Poor, not what i expect »

Staff were not helpful nor truthful to me during the stay, no care to the fact that i am a platinum accor member, For the duration of my stay i had issues with my TV (only English speaking channel was not working) i had to ask everyday if it was going to be fixed, they kept saying yes and it never was. My room had a bad smell - no one cared I ordered room service one night which after an hour had not arrived (it was already 10.30pm) so i cancelled it and went to bed that night without eating any dinner Air con in the room did not work Overall not a nice experience for me

AccorHotels certified review
Pieter J. Business - 30/06/2017
« Dissapointing »

Small and old room, no desk, food not on par, slow check-in. Membership rate almost 3 times as high as rate on online booking sites.

AccorHotels certified review
Jonathan P. Business - 29/06/2017
« Very poor »

small room even though I was apparently upgraded. the air con didn't work and the room was boiling, no shower in the room and no plug in the bath, the bath was also damaged. toilet was dirty. I will never use mecure again

AccorHotels certified review
Liam Couples - 29/06/2017
« Perfect hotel for our needs »

We don't travel internationally so not sure how it lines up with frequent travelers expectations, but we loved this hotel - clean attractive lobby, English speaking front desk, everyone very nice and pleasant. We got very lucky - top floor room with no neighboring rooms/noise, no street noise and great views, so not sure about 'normal' rooms. The bathroom was modern, there was a mini-fridge we could use (not loaded with overpriced stuff), beds were comfortable, carpet was clean. Not much lighting was a little strange but not a big deal. Definitely nothing fancy but everything nice and clean and well maintained. Tiny 2 person elevator but no problems. Very convenient location for restaurants, and only a 10-15 minute walk to Galleries Lafayette. The main boulevard the hotel is off of has a lot of American Tourist chain restaurants (starbucks, chipotle, etc) but packed with small restaurants and very close to Metro stops. Our first time in Paris but we thought we lucked out - great value as far as we could tell. Easy check-in and out.

AccorHotels certified review
Lee Business - 27/06/2017
« Nice peaceful hotel but tiny room »

All ok but the rooms are small and air con not sufficient to deal with hot weather. Some mornings the noise from dustbin lorries collection was too much. The cabs the hotel recommended was overcharging. Different prices every morning to go to the same station. Check fairs before you accept.

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