Hotel - Mercure Paris Opéra Faubourg Montmartre Hotel
Mercure Hotel Mercure Hotel

Mercure Paris Opéra Faubourg Montmartre Hotel

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3.5/5 743 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Check-in from 12h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi access
  • Public outdoor parking  (Nearby)
  • Pet allowed 10  EUR
  • Breakfast
  • Airport shuttle
    • PARIS ORLY (Paying)
    • ROISSY CDG (Paying)

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi access
  • Public outdoor parking  (Nearby)
  • Pet allowed 10  EUR
  • Airport shuttle
    • PARIS ORLY (Paying)
    • ROISSY CDG (Paying)
  • Languages spoken at the hotel
    • German
    • Spanish
    • Italian
    • Portuguese
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Concierge

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12:00-00:00
    • Opening hours : Week-end 12:00-00:00

Business services

  • 3 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Choose from our different room categories: Standard Rooms with a double bed or twin beds, smoking or non-smoking.

  • 69 rooms
  • 47 non-smoking rooms
    • Emergency exit map
    • Radio in room
    • Remote control TV
    • Automatic temperature control
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.0/5 AccorHotels Rating Based on 1,421 reviews

Our guest reviews for Mercure Paris Opéra Faubourg Montmartre Hotel

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating Based on 743 reviews
AccorHotels certified review
Anonymous Friends - 13/11/2017
« very clean, adequate for our needs, good location. »

Excellent, very very courteous front staff.

AccorHotels certified review
Anonymous Friends - 31/10/2017
« Efficient, helpful, very clean and comfortable in convenient location. »

Small room with excellent beds. Spotless room and bathroom with daily clean linen. TV and air con.

AccorHotels certified review
Sophie Families - 26/10/2017
« Brilliant stay »

Great room, great service, excellent location.

AccorHotels certified review
Gerald Business - 21/10/2017
« Efficient short stay »

I stayed one night, so I didn’t have time to really test everything. Staff helpful and nice, room clean.

AccorHotels certified review
Anonymous Couples - 11/10/2017
« The staff at the hotel were excellent, the room was peitite (especially the toilet area) and no where to hang coats was surprising. »

The experience was good, location excellent, breakfast was enjoyable.

AccorHotels certified review
Charlie Business - 09/10/2017
« Clean & tidy hotel, courteous staff »

Staying here for a business trip, the Mercure in Faubourg worked well.

AccorHotels certified review
L. Business - 05/10/2017
« great location »

small, clean and great location

AccorHotels certified review
Rudi Friends - 03/10/2017
« short break »

Good for weekend

AccorHotels certified review
Anonymous Business - 27/09/2017
« too small rooms for a 4 stars hotel »

Compared to similar rated hotel in Paris, I found the room' size too small. Hence, the hotel is quiet, clean and breakfast is ok.

AccorHotels certified review
Patrick Couples - 26/09/2017
« Average 3 star hotel »

We have stayed in this hotel 3 years ago so decided to stay again. The area is pretty good and close to tube stations. The hotel is a bit old now and the room we have this time is small. The cleanness of the hotel is okay but some pieces are broken so it doesn't feel that clean either. There is only one bottle of water in the room when we checked in, and as a silver card member, we only get offered one welcome drink even we are two traveling together. I requested late check out but there is no follow up from the hotel. The staff are pretty friendly. So I would say its an average stay for the money we paid, nothing impressive but nothing went wrong either.

AccorHotels certified review
Ds Business - 22/09/2017
« ok in hindsight, though left not convinced that the customer is the priority »

Booking was for 2 rooms / 2 nights. Room(s) were good, though lacked a desk to work at - which 3 star hotels potentially provide. Good firm beds - extremely comfy. On night 2, I returned to my room at 22:30 to find water pouring in from a major leak in the room above. Nobodies fault, of course, but when I spoke to staff telling them the room was uninhabitable, the immediate response was that the hotel was full. I had to repeat myself as the 2nd employee issued the same initial response. After 30 mins, fortunately, the staff confirmed that the closest Mercure (which was practically the next building) had a room free there. The staff were then very apologetic - but this came across more as 'relief' that the immediate problem (me) had gone away - as up to that point it seemed to be my issue. I would also have hoped to have been told what the plan was before I had to ask what they were able to do for me. I am left thinking that had there not been availability at a nearby hotel of the same group, I would have had to look after myself. Whilst I fully appreciate that the going rate is driven by demand, after ~1000 EUR was pre paid, I would have expected better (though this shouldn't be relevant) and feel it was more by luck (given the density of hotels in the area) that it got resolved. I had the same 'spec' room in the 2nd hotel - but it was considerably smaller. Given this, the inconvenience & getting to bed ~2hrs after I had intended, a gesture of some description didn't seem unreasonable? It does seem that because they had the money up front, it was job done as far as they were concerned. I do have sympathy with the 2 staff working at the time - as they had a big problem to deal with - and 2 rooms out of action - but I shouldn't have had to point out that it wasn't my problem too. My french is also good enough to understand how forecful the male employee had to be to convince the other hotel to let me have a room. Internal wranglings over different cost centres (or whatever) might not be my direct concern, but again, had a different employee been 'representing' me.....I wonder what the outcome might have been. Is the moral not to choose a pre pay rate & not to be a businees traveller?? Oh....and I'm a club Accor member too.......

AccorHotels certified review
Anonymous Business - 21/09/2017
« Meet my requirements. »

The room was comfortable. The wifi was very good. The breakfast was fine. All in all, the hotel met my requirements. A tad on the expensive side for what ine gets but I beleieve that is a function of the market.

AccorHotels certified review
E. B. Couples - 20/09/2017
« A couple of nights on our way to Nice »

The room was surprisingly small, not a single chair to sit on, the bathroom walls were really dirty. The carpet seemed also pretty dirty. When I took a shower, the water started flooding the bathroom because the drain was clogged. It was taken care of right away but I caught a cold! The closet didn't even have a door, just a curtain, and this was advertised as a 4 star hotel. The service was fine, everyone kind, but wouldn't come back. The breakfast was really good, and in all, the personnel was very nice and helpful. Pity the rooms!

AccorHotels certified review
Lee P. Business - 11/09/2017
« Satisfied »

Satisfied , would have preferred a restaurant on site

AccorHotels certified review
Ray Friends - 11/09/2017
« Paris a great place »

Average compared to other hotels we stayed in during our 5 weeks travelling Shower heads that would not stay in place while showering Bed pulled up not remade

AccorHotels certified review
Lindam Couples - 09/09/2017
« Good location, nice hotel »

Very well situated hotel, pleasant and helpful staff. Room was very clean. Pleased to be able to find a room that we could smoke in. Only problem was getting the lift which is very small. I appreciate in an old building there are limits but particularly on a morning with people checking out using the lift, and the cleaning staff using it, it meant a very long wait just to be able to go down for breakfast.

AccorHotels certified review
Ufuk C. Families - 07/09/2017
« - the conditions of the hotel is totally different what is committed in the web site. »

i stayed at many accor hotels (Mercure, Novotel and Pullman) in different cities and this hotel was the worst I have ever stayed since - it was totally different what was shown on web site in terms of decoration, conditions of the room etc - to take a shower was very difficult as the water drainage was not working in the bath tub (the view in the bathtube was really disgusting) - I was expecting at least one double bed in the room as we are family but no one take into account - you have to stop the air condition to sleep as it was working noisily. - I am the silver member for loyalty program, I stayed 3 nights with my family but I paid my daughter's welcome drink (only one water) as they claimed welcome drink is valid for only one person even you are staying with the family. - I preferred to stay at Mercure hotel to be sure that I am in chain hotel and the standards will suit our expectation of my family. I am totally disappointed. Next time, I am not sure anymore to be in the chain hotel with my family. - For your info, my initial booking was in a different Mercure hotel and I have to cancel after the booking due to 3 person accommodation but even my money was refunded but points (2.000) were not refunded.

AccorHotels certified review
E. Couples - 03/09/2017
« Good position. Excellent ratio quality vs cost »

.

AccorHotels certified review
Elizabeth Families - 20/08/2017

My room was not properly cleaned, i had no towel, no replacement coffee pods, and rubbish and used cups were left in the room.

AccorHotels certified review
Di P. Families - 16/08/2017

Au top

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