Hotel - Mercure Paris Opéra Faubourg Montmartre Hotel
Mercure Hotel Mercure Hotel

Mercure Paris Opéra Faubourg Montmartre Hotel

3.5/5 807 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 154.00 EUR Non member rate
From 146.30 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Public outdoor parking  (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Airport shuttle
    • PARIS ORLY (Paying)
    • ROISSY CDG (Paying)
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
    • Portuguese
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Boat excursions

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12:00-00:00
    • Opening hours : Week-end 12:00-00:00

Business services

  • 3 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Choose your room depending on the level of comfort you require: Classic, Superior or Privilege. And why not try our new Junior Suite with its wonderful Art Deco style?

  • 67 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bouquet with TV Canal+ and Canalsat
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Automatic temperature control
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.0/5 AccorHotels Rating 1,821 reviews

Our guest reviews for Mercure Paris Opéra Faubourg Montmartre Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 807 reviews
Benjamin Business - 06/09/2018 AccorHotels certified review
« Average, poor check-in experience, good breakfast »

Despite excellent location, would probably not choose this hotel again. Poor check-in experience, unprepared receptionist, extremely untidy desk covered with dozens of enveloppes and papers (probably in the middle of doing some mailing), no drinks voucher given (am a Platinum member). Room was great (Privilege category) although extremely cold... with A/C control impossible to adjust). Poor room insulation (could hear the guests next door talking). On the plus side, the next morning: extremely good breakfast buffet, and very warm staff. So mixed experience.

B. P. Couples - 05/09/2018 AccorHotels certified review
« Excellent service et hôtel bien entretenu! »

My stay was great because the staff was very friendly and the hotel was very clean. Our room was nice, stylish and design. It had all we need. So close to everything!

Mr S. B. Families - 30/08/2018 AccorHotels certified review
« Relaxed stay good competent staff friendly service »

See above

Daniel C. Business - 30/08/2018 AccorHotels certified review

Pleasant one night stay after a long business day. As usual, friendly and welcoming staff. Comfortable room/bathroom with nice TV channels choice. Great breakfast to start the day.

Claudia Couples - 28/08/2018 AccorHotels certified review
« Excellent »

It was very nice. Attentive staff, good service and clean rooms.

Dr S. G. Families - 27/08/2018 AccorHotels certified review
« Good hotel »

Hotel was centrally located very close to opera approx 10 to 15 min walk. Good hotel. Rooms were very clean and comfortable but very small (we took a triple bed room). Staff at reception were helpful. Breakfast was very very basic, not much to choose from. I would say ok for 2-3 days if u are out most of the day and only coming to hotel to sleep.

Gareth C. Friends - 23/08/2018 AccorHotels certified review
« Nice hotel. Centrally Located »

Reception and cleaning staff were friendly. Twin rooms small but comfortable

David T. Friends - 21/08/2018 AccorHotels certified review
« Enjoyable »

Friendly staff and a nice hotel

G G. Families - 21/08/2018 AccorHotels certified review
« Great location, great value for money »

Very good location, close to major attractions and sightseeing bus service (10 min walk to Opera)

H B. Couples - 19/08/2018 AccorHotels certified review
« Rooms are tiny, breakfast limited, and issues with billing. »

Pros: the location is great, rooms are clean and we were given a quiet room we had asked for. Cons: Double rooms are very, very small (strangely single rooms are bigger), we didn't have much luggage but it was hard to find any place for it; the breakfast is the most complicated I have seen, with the tiniest portions out so most items are constantly unavailable and refilling is very slow. When I paid the bill, it was initially given in pounds as we had booked from the UK. As I also have a Euro bank account, i asked whether it would be cheaper (no conversion) to just pay in euros and the receptionist said, yes of course it would be cheaper. As the was a long cue at reception, I only got to properly check the bill later and found that, had I paid in pounds it would have been over 40 pounds cheaper even after transferring euros into pounds with that days bank rate. So whatever they calculated was a rip off and after confirming to me that paying in euros would be cheaper, this is quite shocking.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Opéra Faubourg Montmartre. I am sorry that your check out and billong experience did not meet your expectations; please allow me to express my sincerest apologies. Anyway, the hptel does not make any change, so we cannot have given a bill in pounds and make you pay in your money. Sincerely, Laëtitia NIVET Directrice

Atif T. Couples - 17/08/2018 AccorHotels certified review
« Mr »

The Rooms were very small. Shower was broken and we had to clean all the leaked water from the floor. Lift was a disaster and needs an upgrade.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ATIF ASHRAF T., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Opéra Faubourg Montmartre. I am sorry if you encountered a proble with the shower, we have verified it in your room ans now everythning is fine. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Laëtitia NIVET Directrice

Fabian Friends - 07/08/2018 AccorHotels certified review
« Hôtel ok but no service »

The cleaning lady block the sink and despite our request nobody came to fix it. This is clearly unacceptable even if I can understand that the receptionist cannot leave the reception empty.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr D., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Opéra Faubourg Montmartre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am sorry if you have had a technical problem that we were unable to solve. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Laëtitia NIVET Directrice

Christina Families - 06/08/2018 AccorHotels certified review
« Incredibly helpful staff »

Due to the unexpected illness of the friend I was travelling with the hotel staff could not have been more accommodating. I appreciated all the help given to me looking after three children and making various arrangements. It was a difficult trip but made much easier by the kind efforts of the staff here. Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Opéra Faubourg Montmartre. We hope your friend will get better ! It is always a pleasure to receive positive feedback. I will share your comments with our team. We hope your next visit will be more pleasant as the previous one. Laëtitia NIVET Directrice

Marcus Couples - 06/08/2018 AccorHotels certified review
« Great location »

Perfect location for a city trip to Paris. Good connection to metro system. Surrounded by many other hotels and restaurants. Street in front of the hotel is a quiet one-way street where only few cars are driving. Breakfast buffet provides many options and everything is fresh and tasty.

Marita Friends - 30/07/2018 AccorHotels certified review
« Very good »

Nice hotel. Helpful staff

Mars Families - 07/07/2018 AccorHotels certified review
« Small »

Wonderful staff, excellent location, very small rooms

Bjorn B. Friends - 04/07/2018 AccorHotels certified review
« Very nice stay »

The staff were very friendly and accommodating. The entire hotel is very clean and the Privilege Room was very spacious. The only thing I didn't like was the bath tub / shower situation. It was rather awkward to shower in the bath tub and there was not enough space under the shower curtains to stand with it closed all the way around. A plain shower in the same space would be a solution I would have preferred. Other than that a great hotel and I'm happy to stay there again.

Mel Families - 01/07/2018 AccorHotels certified review
« Great location »

Pleasant atmosphere, clean and secure.

Alison K. Couples - 27/06/2018 AccorHotels certified review
« Such a lovely hotel, beautiful surroundings and very comfortable. Thank you »

We had a really lovely time staying at Mercure Opera! Would absolutely recommend this to anyone.

Fazila A. Families - 26/06/2018 AccorHotels certified review
« The hotel is clean and neat and very well located »

The experience was very good and completely satisfactory. The hotel is neat and clean and the staff is very helpful. It's also extremely well located with lots of restaurants and grocery shops very close by and the metro station just a short walk away.

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 154.00 EUR Non member rate
From 146.30 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates