Hotel - Novotel Ottawa
Novotel Hotel Novotel Hotel

Novotel Ottawa Hotel

4.0/5 1,576 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WiFi in your room
    • WiFi access
  • Parking
    • Public outdoor parking (Paying, Nearby)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
    • Spanish
    • French
    • Italian
    • Portuguese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early Check in from 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Overnight shoe shine
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
  • Porter

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Jacuzzi
  • Other sports activities
    • Billiards/Snooker (Paying, Nearby)
    • Croquet

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00-22:30
    • Opening hours : Week-end 06:00-22:30

Business services

  • 7 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious rooms with a King bed or 2 Doubles, en suite bath/shower, complimentary WiFi & HSIA, ergonomic work area, LCD TV with pay movies, laptop size safe, mini fridge, hair dryer, MP3 alarm clock, tea/coffee.Stunning new rooms! 1 King bed or 2 Doubles, en suite shower, free WiFi & HSIA, work area, LCD Smart TV, HDMI & screen mirroring capability, laptop safe, tea/coffee, fridge, bathrobe & slippers, hair dryer, free local calls & bottled water.

  • 282 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 98 family rooms
  • 8 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • Ice machine
    • 110/120 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Baby bed
    • Web TV
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Pay per view channel(s)
    • Video games on TV in room
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Suite TV
    • RJ 11 outlet
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

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4.2/5 AccorHotels Rating 6,064 reviews

Our guest reviews for Novotel Ottawa

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,576 reviews
Family - 13/07/2018 TripAdvisor review
« Nice location, tiny beds »

Nice location next to lots of restaurants and shops. The double beds and rooms are tiny though. We could not sleep, one double bed is more for one person. The breakfast is not bad though and in a nice room

Anonymous Business - 09/07/2018 AccorHotels certified review

Room was clean and cool, breakfast was great!

Peter J. Business - 09/07/2018 AccorHotels certified review
« The hotel was clean and the staff very professional and curtious. »

Very enjoyable and a pleasant experience.

James W. Business - 09/07/2018 AccorHotels certified review
« Excellent location in Downtown Ottawa close to everything that we wanted to do. »

Friendly and helpful front desk staff. Clean room, although rooms were somewhat small in size and limited closet space. Great Breakfast and bar services located within the hote.

Ken A. H. W. Couples - 08/07/2018 AccorHotels certified review
« Great »

Nice Hotel, location was great. Would stay again.

Tabatha Couples - 07/07/2018 AccorHotels certified review
« Great location, no amenities »

I loved the location. You could walk to Byward, the mall and parliament easily. The hotel itself did not have a small store or even vending machines. The ice machine was broken and the staff would not bring ice to the room. There was no breakfast deal, it was expensive. The huge price you pay is basically for location and nothing else.

Susan Families - 06/07/2018 AccorHotels certified review
« First time in Ottawa »

Great location, very comfortable room and very professional staff.

Anonymous Business - 06/07/2018 AccorHotels certified review
« Great stay! »

All was wonderful. My only 'complaint' is the shower, which was obviously designed by a man who never has to shave his legs. I mean, honestly, do this. Stand on one foot and pretend you are shaving one of your legs...for as long as it takes to shave a leg... then you'll understand why there should be a small shelf in the shower on which to rest your foot. This feedback may shed light on why all the tall women checking-out have slice marks on their legs. (guest then registers for Yoga upon return home...) Other than this minor design issue, the stay was lovely. Your staff truly understand what good customer service looks like.

Amos T. Families - 05/07/2018 AccorHotels certified review
« Disappointed by the quality and cleanliness of the room »

The AC is loud and work like an individual unit, instead of a central AC. I found bed bugs bites on my shoulder and legs after the stay. My wife actually kill one of them in one night. Unfortunately, we are just too relax and did not pay attention at that time.

Lucie L. Families - 05/07/2018 AccorHotels certified review
« Caring, professional and attentive staff. »

My father was in the intensive care at the heart institute. We were at the novotel twice over 2 weeks. Unfortunately, dad passed away. We are returning to the novotel this next week as it will be dad's funeral. We are returning because of your amazing caring and professional staff. Thank you Novotel for your staff. I have, and will continue to promote your facilities as the BEST in Ottawa

7 Couples - 04/07/2018 AccorHotels certified review
« Enjoyed a large room in a great location. »

Loved the large room, perfect location and the staff in the lobby were most helpful. The people at the lobby desk continued to help us with directions, answered all our questions and even made phone calls for us when we lost an item. Very pleasant staff. Clean room. The dining room food was good and the waitress tried to please. I think your hotel sends everyone to charm school. All in all, we made a good choice in staying at Novotel Ottawa. Thank you!

Anonymous Couples - 04/07/2018 AccorHotels certified review
« Great stay, great hotel, great experience. »

My wife and I very much enjoyed our stay at Novotel Ottawa. The hotel was very clean with courteous staff. Also enjoyed the convenience of the underground parking.

A K. Friends - 04/07/2018 AccorHotels certified review
« overall excellent stay »

excellent location very close to many things to do in the area.

James R. Families - 04/07/2018 AccorHotels certified review
« Great Service, Great Staff and a quiet room. »

We were greeted by friendly staff, were given an upgrade room which was lovely - enjoyed the restaurant and their food and staff. One of your friendly evening staff printed out our boarding passes for us.

Namr W. Business - 04/07/2018 AccorHotels certified review
« Clean..quiet..great location »

Room was clean modern..safe..great location

Jane Couples - 04/07/2018 AccorHotels certified review
« Disappointing »

The hotel was expensive for what you get I mean there wasn’t even soap in the room to wash your hands. The duvet we had was dirty. We paid a lot of money for nothing

Anonymous Couples - 04/07/2018 AccorHotels certified review

Hard time checking in. We asked for something special for our wedding night and nothing was done. Over all very upset with our service.

Neetu D. Business - 04/07/2018 AccorHotels certified review
« Noisy night »

Decent location, as I was in Ottawa for conference. The hotel was clean and seemed well maintained. There was an issue with my deposit being refunded, and they also held an additional 276 on top of my original overbooked value of 211 which was not refunded until after I left the hotel even though the reservation was immediately corrected on booking the week before and I told them on Check in there was an error in the charge to my credit card. Also there was roadwork going on outside the hotel Wednesday night until midnight, it was very difficult to sleep thru. The view was nice enough over the city, but directly looking down it was lacking as all I could see were dumpsters across the street.

Anonymous Families - 03/07/2018 AccorHotels certified review
« Good »

Good

Anonymous Families - 03/07/2018 AccorHotels certified review
« Lower than the level "value for money" »

+) Convinient location, clean bathroom -) old and dirty carpets, old/dirty outlook, small room,

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