Hotel - Novotel Ottawa
Novotel Hotel Novotel Hotel

Novotel Ottawa Hotel

4.0/5 1,649 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in your room
    • WIFI access
  • Parking
    • Public outdoor parking
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
    • Spanish
    • French
    • Italian
    • Portuguese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early Check in from 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Overnight shoe shine
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
  • Porter

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Jacuzzi
  • Other sports activities
    • Billiards/Snooker
    • Croquet


  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00-22:30
    • Opening hours : Week-end 06:00-22:30

Business services

  • 7 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious rooms with a King bed or 2 Doubles, en suite bath/shower, complimentary WiFi & HSIA, ergonomic work area, LCD TV with pay movies, laptop size safe, mini fridge, hair dryer, MP3 alarm clock, tea/coffee.Stunning new rooms! 1 King bed or 2 Doubles, en suite shower, free WiFi & HSIA, work area, LCD Smart TV, HDMI & screen mirroring capability, laptop safe, tea/coffee, fridge, bathrobe & slippers, hair dryer, free local calls & bottled water.

  • 282 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 98 family rooms
  • 8 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • Ice machine
    • 110/120 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Baby bed
    • Web TV
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Pay per view channel(s)
    • Video games on TV in room
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Suite TV
    • RJ 11 outlet
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 6,816 reviews

Our guest reviews for Novotel Ottawa

100% genuine reviews from our guests

Find out more
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4.0/5 TripAdvisor Rating 1,649 reviews
Anonymous Families - 08/11/2018 AccorHotels certified review
« we had to move room because of a water leak from ceiling of bathroom »

after moving room we were awakened by kids running in the hallway after midnight.

Caqrl Z. Families - 08/11/2018 AccorHotels certified review
« Love it! »

Excellent, great prices, great location and very friendly staff.

Guest Business - 07/11/2018 AccorHotels certified review
« Cannot think of any inconvenience! »

Everything was as expected. Clean room/bathroom. Right temperature.

Anonymous Couples - 07/11/2018 AccorHotels certified review
« Great room, comfortable »

Large comfortable room.

Barry C. Business - 07/11/2018 AccorHotels certified review
« It was, as it has been, excellent. »

The interaction between my family and the staff was smooth, flexible and efficient all week long. The location is excellent, and the amenities perfect. We will continue to be loyal customers.

Alexa Business - 06/11/2018 AccorHotels certified review
« Good but loud »

Beautiful room and good service. Unfortunately the toilet was acting up and continued to make noise the entire stay and the shower door did not close.

E. D. Solo - 06/11/2018 AccorHotels certified review
« 19 years since I last stayed. Nice to see the hotel has been kept up to date »

I use to stay here for government business and the last time was in 1999. Came back in 2018 for a short vacation. Nice to see the hotel has been kept modern and up to date and very clean as I remember.

Anonymous Friends - 06/11/2018 AccorHotels certified review
« Our stay was pleasant »

Although we only stayed for one night, our overall experience was quite satisfying. Our room was ready upon arrival. It was clean and comfortable.

Anonymous Business - 06/11/2018 AccorHotels certified review
« My stay was fine. »

Our stay was fine. The room was clean. The staff was kind and helpful. We found the hallway smelled of cigarette smoke which was concerning.

Raymond J. Couples - 06/11/2018 AccorHotels certified review
« Excellent »

Great staff lovely room

Anonymous Business - 06/11/2018 AccorHotels certified review
« Really nice »

Really nice, however check out took very long as they made a mistake on our bill which almost cost me $100 if I had not noticed it and it took them long to fix it

Melissa Families - 06/11/2018 AccorHotels certified review
« Great location, friendly staff »

Our stay was short but the hotel provided everything we needed. The location was great. Walking distance to many restaurant as well as the Shaw Centre. The bar area was a great space to relax at the end of the day and the breakfast was delicious.

Anonymous Solo - 06/11/2018 AccorHotels certified review
« Great location for quick Ottawa visit »

Novotel is in great location for access to plenty of services and places of interest. The morning breakfast offered plenty of choices. The bed was comfortable and the work desk and chair was also good. All in all, just what I was looking for.

Anonymous Business - 05/11/2018 AccorHotels certified review
« The room/suite was different. »

I had a suite, but no dresser or shelving to unpack, especially since I was there 4 nights. No TV in the bedroom. Lighting was in awkward locations. For example, I couldn't sit on the sofa and read.

Roy U. Solo - 05/11/2018 AccorHotels certified review
« Great »

Great staff, clean rooms, great room temperature, all good. Glasses of wine in bar too expensive.

B B. Business - 05/11/2018 AccorHotels certified review
« Central, quality, trouble with parking payment »

The central location makes it perfect the updated room are great and air quality is excellent; new toilet in (very nice) new bathroom is not always clamping close; food very good for meetings; parking underground by Indigo is safe , close, but separate payment; which was difficult at the gate getting out !

Tony Families - 05/11/2018 AccorHotels certified review
« Lost Item »

We stayed one night and upon checking out we forgot to put my anniversary ring on after a shower. WE CALLED BACK IMMEDIATELY AND THEY SAID WE DONT SEE A RING ON THE SHELF WHERE PLACED IT SO SOMEONE TOOK IT AND NO ONE ADMITTED TO IT.....

Robert Business - 04/11/2018 AccorHotels certified review
« Good »

Good overall

Anonymous Business - 04/11/2018 AccorHotels certified review
« Exactly what i expected for the price. »

Business travel, room clean and quiet except for one guest who left at ten minutes to five in the morning and slammed his/her door.

Ed Business - 04/11/2018 AccorHotels certified review
« very convenient »

very happy with all aspects of the Ottawa Novotel. Was very convenient to my work location and close to the many tourist attractions. I took a bus from the airport to the hotel and that was cheap and on time - very convenient. Because of an early flight I took a taxi to the airport - much more expensive but on-time and quick. Breakfast was well laid out and provided lots of choices. And the one dinner I had at the hotel was very good.

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