Hotel - Novotel Ottawa
Novotel Hotel Novotel Hotel

Novotel Ottawa Hotel

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4.0/5 1,470 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Best price guarantee How it works?
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From 189.00 CAD Non member rate
From 179.55 CAD Member's rate Members’ Rate, join while you book
5.00P
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Check-in from 15h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in your room
    • WIFI access
  • Parking
    • Public outdoor parking (Paying, Nearby)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Indoor heated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in your room
    • WIFI access
  • Parking
    • Public outdoor parking (Paying, Nearby)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • 100% non-smoking hotel
  • Air Conditioning
  • Languages spoken at the hotel
    • Spanish
    • French
    • Italian
    • Portuguese
  • Reception open 24 hours a day
  • Early Check in from 8AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Overnight shoe shine
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
  • Porter

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Jacuzzi
  • Other sports activities
    • Billiards/Snooker (Paying, Nearby)
    • Croquet

Catering

  • Breakfast buffet
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00-22:30
    • Opening hours : Week-end 06:00-22:30

Business services

  • 7 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious rooms with a King bed or 2 Doubles, en suite bath/shower, complimentary WiFi & HSIA, ergonomic work area, LCD TV with pay movies, laptop size safe, mini fridge, hair dryer, MP3 alarm clock, tea/coffee.Stunning new rooms! 1 King bed or 2 Doubles, en suite shower, free WiFi & HSIA, work area, LCD Smart TV, HDMI & screen mirroring capability, laptop safe, tea/coffee, fridge, bathrobe & slippers, hair dryer, free local calls & bottled water.

  • 281 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 98 family rooms
  • 8 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • Ice machine
    • 110/120 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Crib on request
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Web TV
    • Pay per view channel(s)
    • Video games on TV in room
    • High speed transmission line
    • Suite TV
    • RJ 11 outlet
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 4,816 reviews

Our guest reviews for Novotel Ottawa

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,470 reviews
TripAdvisor review
Business - 19/10/2017
« Water works »

Simply put, the flush over flowed twice. First time it was used. Took a fair amount of time to get someone. It was declared "fixed'! Not.....happened again. We just quit flushing. Then the hand held shower head bracket was broken. The shower head just laid on the bath tub floor. You could use it, by holding it while you showered. We reported our issues at check out. No response in any way. Breakfast was amazing.

AccorHotels certified review
Em Couples - 13/10/2017
« Nice hotel good location »

Nice hotel great location friendly staff and great food...i've stayed with them before and this time around my stay was okay. I booked under the members program which included breakfast upon my check in date the girl kindly greeted me asked for my info then handed me my room keys I was not informed on how or what time breakfast was being held or if it was sent to the room,was not informed of the wifi/pool area, and the incidental charge on my credit card none and when I asked the following day about the breakfast it was too late and missed out on what I paid for was not compensated for the missed breakfast nothing this annoyed me as that was 12-14$ missed out for me and my guest

AccorHotels certified review
Carl D. Business - 13/10/2017
« Nice clean room, but there was a disturbing call made to my home contact number indicating I had deserted my room »

Other than the inappropriate message left about me deserting my room, it was a very nice stay

AccorHotels certified review
B&g Couples - 13/10/2017
« B&G »

We have no negative comments. Our stay was very good and the food at the restaurant was delicious.

AccorHotels certified review
Sandra Business - 12/10/2017
« Great hotel! Great restaurant! »

I had a great stay. Bathrooms a bit small (pocket door would help) but I found the room to be clean and enjoyable. Loved the restaurant as well! Location was excellent for Shaw Centre and Parliament Hill.

AccorHotels certified review
Anonymous Business - 12/10/2017
« dissapointing »

I was staying overnight prior to catching a flight to Europe. The days in Ottawa were extremely hot. The day of my departure, there was no hot water from the time I tried to shower until I had to leave. When I checked out I found out that there was a pipe problem, but other than the short explanation I received no apparent genuine desire to make up for my poor experience, and the fact that I was now flying to Europe having only been able to have a birdbath rather than a proper shower.

AccorHotels certified review
Brent Business - 12/10/2017
« Good Stay »

Overall, my experience was good. However, a few small things: the rolls/damaged carpet in the hallway on the third floor makes the hotel look cheaper than it is. I ate supper at the restaurant one night and it was a bit expensive, but seemed limited. But the waiter was great and the meal I had was good, though the burger definitely didn't seem worth $19. The desk staff was nice, but during busy times, it would be nice for two people to be there. A central room light, or at least one controlled by a switch near the door would have been nice. Finally, I wasn't sure if my lap top had wireless. When I went to plug in a phone line, that connection outlet on the desk had been damaged. I was in room 309. If I go back to Ottawa on business, I would probably stay at the Novotel again.

AccorHotels certified review
Anonymous Business - 12/10/2017
« Billing »

Hotel stay was fine. Staff was courteous. My complaint is that the final bill was not emailed to my work email address and I am not able to reconcile my expenses.

AccorHotels certified review
Sean Business - 11/10/2017
« Truly outstanding! »

I stayed in a “Next Generation King” room for five nights on a business trip to Ottawa. I have been traveling for work and staying in hotels around the world for 33 years.The room was modern, spacious, and spotlessly clean. Cleaning staff and reception were knowledgeable, friendly, accommodation and extremely efficient! Very impressed with the overall experience, I would stay here again and recommend this hotel to colleagues.

AccorHotels certified review
Anonymous Couples - 11/10/2017
« satisfactory »

It is very surprising that an ordered superior room featuring two easy chairs should be rather small and include one easy chair and one desk chair. Also, it is surprising that a superior room should not include dressing gowns.

AccorHotels certified review
John D. M. Families - 11/10/2017
« Very distressed room for the money, suites should be up to date »

Very distressed room for the money. We got a suite thinking it would be roomy and upgraded but it was far from that. No drinks in room either, very dissatisfied.

AccorHotels certified review
Brian W. Couples - 10/10/2017
« Nice hotel centrally located in ottawa. »

Enjoyed our brief stay at the Novotel. Service was very polite and helpful. Our room was very comfortable and clean. Many of Ottawa's cultural attractions, restaurants and shopping were within walking distance. Would definately recommend this hotel to family and friends.

AccorHotels certified review
Michele L. Couples - 10/10/2017
« It was perfect! »

Great room, great service, food is beyond expectations, location is Great, very clean and quiet.

AccorHotels certified review
Glenn D. Business - 10/10/2017
« Great time »

Very kind staff, clean and fresh rooms.

AccorHotels certified review
Anonymous Families - 10/10/2017
« Great Customer service. Felt like the team working here wanted to be here and were happy to be here. »

Front Desk team warm, happy, efficient and welcoming at check in, during our interactions in the lobby and at check out. Very efficient and anticipated our needs. Such a pleasure. Restaurant staff and housekeeping both areas that we interacted with people - was good service and attentive.

AccorHotels certified review
P. W. Business - 10/10/2017
« Enjoyable as always. »

This is my third stay with your hotel when I visit Ottawa and I will continue to choose Novotel first. The service is always good and my room is always comfortable.

AccorHotels certified review
Mr A. Friends - 09/10/2017
« Staff was knowlegeble and freindly »

Would recommend to fiends and family

AccorHotels certified review
Anonymous Couples - 09/10/2017
« Very good »

The only problem really was that the room was very warm

AccorHotels certified review
Bouge Families - 08/10/2017
« Bouge »

Our experience with the hotel was great, clean and comfortable

AccorHotels certified review
Anonymous Business - 08/10/2017
« Customer service was good at front desk and room service. The lighting in the room was poor, the food was only adequate. »

Loved the location. Excellent access to where my meetings were and to byward market. Bed was comfortable. I used the room to work and the lighting was terrible. Having tiny bedside lights and a small desk lamp is not sufficient. The breakfast room service was prompt though the food itself wasn’t great.

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