Hotel - Novotel Ottawa
Novotel Hotel Novotel Hotel

Novotel Ottawa Hotel

4.0/5 1,650 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Best price guarantee How it works?
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From 125.00 CAD Non member rate
From 118.75 CAD Member's rate Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in your room
    • WIFI access
  • Parking
    • Public outdoor parking
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
    • Spanish
    • French
    • Italian
    • Portuguese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early Check in from 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Overnight shoe shine
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
  • Porter

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Jacuzzi
  • Other sports activities
    • Billiards/Snooker
    • Croquet

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00-22:30
    • Opening hours : Week-end 06:00-22:30

Business services

  • 7 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious rooms with a King bed or 2 Doubles, en suite bath/shower, complimentary WiFi & HSIA, ergonomic work area, LCD TV with pay movies, laptop size safe, mini fridge, hair dryer, MP3 alarm clock, tea/coffee.Stunning new rooms! 1 King bed or 2 Doubles, en suite shower, free WiFi & HSIA, work area, LCD Smart TV, HDMI & screen mirroring capability, laptop safe, tea/coffee, fridge, bathrobe & slippers, hair dryer, free local calls & bottled water.

  • 282 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 98 family rooms
  • 8 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • Ice machine
    • 110/120 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Baby bed
    • Web TV
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Pay per view channel(s)
    • Video games on TV in room
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Suite TV
    • RJ 11 outlet
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 6,840 reviews

Our guest reviews for Novotel Ottawa

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,650 reviews
Tony C. Families - 12/11/2018 AccorHotels certified review
« Lack of security appauling »

The room was fine, but my car was vandalized in your parking garage. I had contents stolen. Your staff was friendly but ultimately not helpful in resolving anything. Your Ipark company that you use are simply AWFUL. Find someone else to operate your garage !!!

Andrew D. Couples - 11/11/2018 AccorHotels certified review
« Friendly, accommodating staff, and convenient location »

Very reliable service and room quality. Room and food are a bit pricy for the quality level, but this is usual in Ottawa.

Anonymous Business - 11/11/2018 AccorHotels certified review
« The staff were polite and the service was quick. »

I had to check in very late and the staff was friendly when I arrived. The room was clean and the bed comfortable. I appreciated being able to leave my suitcase for the day of my conference after check out.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Angele F., We very much appreciate your comments regarding your stay at the Novotel Ottawa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kelly D. Guest service agent

Thy Families - 11/11/2018 AccorHotels certified review
« Clean, comfy, and quiet stay. »

We enjoyed our one night staycation at the Novotel Ottawa. We were two adults and a toddler. The breakfast was great with lots of hot and cold options and the pool was nice although the water was a bit too cool. We had dinner at The Albion Rooms which was fantastic. It would have been nice to get a couple of complimentary bottled water for drinking or an option in-hotel to purchase. There is a convenience store close by but when you’ve got a small child and it’s cold, it’s preferable not to have to go anywhere. Overall, a great stay.

Anonymous Families - 10/11/2018 AccorHotels certified review

The staff were all very helpful and friendly. The hotel was clean and comfortable. Our stay was excellent. Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Judy K., We very much appreciate your comments regarding your stay at the Novotel Ottawa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kelly D Guest service agent

Alan F. Business - 10/11/2018 AccorHotels certified review
« Awesome »

Awesome just some confusion with paying for my parking.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alan F., We very much appreciate your comments regarding your stay at the Novotel Ottawa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kelly D. Front desk agent

John Business - 09/11/2018 AccorHotels certified review
« overpriced substandard room for price »

room was poorly designed an layed out. No plugs near the bed. bad lighting configuration.

Vivek R. P. Business - 09/11/2018 AccorHotels certified review
« Satisfied »

Satisfied

Drew Business - 09/11/2018 AccorHotels certified review
« Hotel was clean, great staff, noisy neighbours. »

The stay was good, but I was on a floor with a bunch of noisy teenagers, making it difficult to get to sleep. Once I called the front desk the noise stopped, which was nice.

Om Business - 08/11/2018 AccorHotels certified review
« Good »

It was good. It would be helpful to provide lotion in the bathroom.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Oliver M., We very much appreciate your comments regarding your stay at the Novotel Ottawa. It is always a pleasure to receive positive feedback. I will mention the request for lotion in the rooms to our housekeeping department. Thank you again and we hope to see you again soon! Regards, Kelly D. Guest service agent

Anonymous Families - 08/11/2018 AccorHotels certified review
« we had to move room because of a water leak from ceiling of bathroom »

after moving room we were awakened by kids running in the hallway after midnight.

Caqrl Z. Families - 08/11/2018 AccorHotels certified review
« Love it! »

Excellent, great prices, great location and very friendly staff.

Guest Business - 07/11/2018 AccorHotels certified review
« Cannot think of any inconvenience! »

Everything was as expected. Clean room/bathroom. Right temperature.

Anonymous Couples - 07/11/2018 AccorHotels certified review
« Great room, comfortable »

Large comfortable room.

Barry C. Business - 07/11/2018 AccorHotels certified review
« It was, as it has been, excellent. »

The interaction between my family and the staff was smooth, flexible and efficient all week long. The location is excellent, and the amenities perfect. We will continue to be loyal customers.

Alexa Business - 06/11/2018 AccorHotels certified review
« Good but loud »

Beautiful room and good service. Unfortunately the toilet was acting up and continued to make noise the entire stay and the shower door did not close.

E. D. Solo - 06/11/2018 AccorHotels certified review
« 19 years since I last stayed. Nice to see the hotel has been kept up to date »

I use to stay here for government business and the last time was in 1999. Came back in 2018 for a short vacation. Nice to see the hotel has been kept modern and up to date and very clean as I remember.

Anonymous Friends - 06/11/2018 AccorHotels certified review
« Our stay was pleasant »

Although we only stayed for one night, our overall experience was quite satisfying. Our room was ready upon arrival. It was clean and comfortable.

Anonymous Business - 06/11/2018 AccorHotels certified review
« My stay was fine. »

Our stay was fine. The room was clean. The staff was kind and helpful. We found the hallway smelled of cigarette smoke which was concerning.

Raymond J. Couples - 06/11/2018 AccorHotels certified review
« Excellent »

Great staff lovely room

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