Hotel - Novotel Ottawa
Novotel Hotel Novotel Hotel

Novotel Ottawa Hotel

Our hotels AccorHotels
4.0/5 1,495 reviews
All hotels in Ottawa
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 159.00 CAD Non member rate
From 151.05 CAD Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates
Check-in from 15h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WiFi in your room
    • WiFi access
  • Parking
    • Public outdoor parking (Paying, Nearby)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Indoor heated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WiFi in your room
    • WiFi access
  • Parking
    • Public outdoor parking (Paying, Nearby)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • Spanish
    • French
    • Italian
    • Portuguese
  • Reception open 24 hours a day
  • Early Check in from 8AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Overnight shoe shine
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
  • Porter

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Jacuzzi
  • Other sports activities
    • Billiards/Snooker (Paying, Nearby)
    • Croquet

Catering

  • Breakfast buffet
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00-22:30
    • Opening hours : Week-end 06:00-22:30

Business services

  • 7 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious rooms with a King bed or 2 Doubles, en suite bath/shower, complimentary WiFi & HSIA, ergonomic work area, LCD TV with pay movies, laptop size safe, mini fridge, hair dryer, MP3 alarm clock, tea/coffee.Stunning new rooms! 1 King bed or 2 Doubles, en suite shower, free WiFi & HSIA, work area, LCD Smart TV, HDMI & screen mirroring capability, laptop safe, tea/coffee, fridge, bathrobe & slippers, hair dryer, free local calls & bottled water.

  • 281 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 98 family rooms
  • 8 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • Ice machine
    • 110/120 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Crib on request
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Web TV
    • Pay per view channel(s)
    • Video games on TV in room
    • High speed transmission line
    • Suite TV
    • RJ 11 outlet
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 5,143 reviews

Our guest reviews for Novotel Ottawa

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,495 reviews
AccorHotels certified review
Bruce T. Business - 11/12/2017
« First time stay at this hotel »

Pleasantly surprised! Excellent location for my meetings

AccorHotels certified review
Eli R. Business - 09/12/2017
« good »

I stay in room number 626, The thermostats should have thermometer on it and the fan should come on only when it is call for and not none stop. I hope the hotel management will improve the parking conditions listed below: 1) cleaning, 2) re line the parking spaces to fit today car sizes . 3) vents & fresh air should improve 4) Security of the 4th level too.

AccorHotels certified review
Anonymous Couples - 09/12/2017
« Comfortable clean and quiet »

Nothing negative to comment; room was comfortable, maybe a little in the small sise, especially the bathroom but clean and comfortable.

AccorHotels certified review
Lina Couples - 08/12/2017

Good experience, clean rooms.

AccorHotels certified review
Sam P. Business - 08/12/2017
« Dissappointing »

Carpets were filthy, the pillows smelled and the shower had luke warm water

AccorHotels certified review
Jan Families - 08/12/2017
« clean, Quiet, restfull, easily accesable, great breakfast, great pool a little cold, and far to walk »

super

AccorHotels certified review
Anonymous Business - 08/12/2017
« Every need was met. »

I was able to book the same room I always book without question which made a big difference to me.

AccorHotels certified review
Anonymous Couples - 07/12/2017
« I was a very pleasant experience. »

The staff was very friendly and helpful.

AccorHotels certified review
Anonymous Business - 07/12/2017
« I like the location and service of the hotel »

I like the overall experience and service. Something for improvement would be the pillows, it’s would be nice to have the option to choose a lower pillows because those are a bit high for me. Also, the revolving front door somtimes doesn’t work as expected.

AccorHotels certified review
Lisa Families - 07/12/2017
« watch the bathroom drainage! »

The hotel was quite clean. The people we dealt with were professional and courteous. We were very disappointed with the fact that the shower and sink in the bathroom would not drain well. We stood in water to our ankles when showering. That was gross.

AccorHotels certified review
Craig C. Families - 07/12/2017

Great staff, easy check in/out. clean and comfortable

AccorHotels certified review
N Business - 06/12/2017
« Very good »

Very Good

AccorHotels certified review
Larry F. Couples - 06/12/2017
« Clean and quiet room, front desk and restaurant staff were friendly! »

All good!

AccorHotels certified review
Chuck C. Couples - 05/12/2017
« No dressers »

Very small room with no dresser or drawers of any kind to put your personal belongings.

AccorHotels certified review
Anne Couples - 05/12/2017
« EXCELLENT »

We were very pleased with the room and the service.

AccorHotels certified review
Andrea K. Business - 05/12/2017
« Quiet hotel in the heart of downtown »

Extremely pleasant experience from check in to check out. Friendly staff. Room was comfortable and spacious. Bed was very comfortable. Hotel was very quiet and I felt extremely safe as I was traveling alone. The location was perfect, walking distance to everything I needed. Room service meals were fantastic! I would highly recommend this hotel to anyone visiting downtown Ottawa.

AccorHotels certified review
Basketball T. Couples - 05/12/2017
« Great »

It was good. Just the pillows were not great. Invest money in some new pillows.

AccorHotels certified review
K.… Families - 05/12/2017
« you provided me a email to which my message could not be delivered. Also my personal pillow was taken. »

1/ you provided me a contact to which my message could not be delivered. 2/ You took my pillow.. see original mesaage below.. The response from the remote server was: 550 5.1.1 <da…>: Email address could not be found, or was misspelled (G8) Final-Recipient: rfc822; da… Action: failed Status: 5.1.1 Remote-MTA: dns; mx1.emailsrvr.com. (1….1, the server for the domain novotelottawa.com.) Diagnostic-Code: smtp; 550 5.1.1 <da…>: Email address could not be found, or was misspelled (G8) Last-Attempt-Date: Mon, 04 Dec 2017 11:45:25 -0800 (PST) ---------- Forwarded message ---------- From: Kamran J. <k.…> To: da… Cc: Bcc: Date: Mon, 4 Dec 2017 14:45:23 -0500 Subject: Pillow. Danny, Just stayed at your hotel from Dec 1 to Dec 3 in room 936. Just realized that after the first night that the room cleaners next morning removed our personal pillow and took it. It was not there the second night or when we left on Sunday morning. We were very busy and did not notice that it was taken until after we had left and headed back to Toronto! Your pillows and the pillow we brought are very different and they should have realized that it was not the Hotel's pillow. Please inform, Kamran J.

AccorHotels certified review
Anonymous Business - 05/12/2017
« Friendly and Helpful staff and comfortable accommodation »

Staff were very friendly and helpful. Room is clean and comfortable. Bathroom is a bit small but manageable. It is nice to have chilled bottled water in the fridge.

AccorHotels certified review
Mario B. Families - 04/12/2017

Overall, i liked the experience, it would have been nice to be greeted by someone who knows a few words in french. After all, where we in the capital city were both languages are official.

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 159.00 CAD Non member rate
From 151.05 CAD Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guaranteeHow it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

At 420 m Fairmont Château Laurier
Fairmont Château Laurier
From
From 262.00 CAD Non member rate
From 262.00 CAD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
All our hotels in Ottawa
See rates