Novotel Ottawa City Centre Hotel 4 stars

TripAdvisor rating 4.0/5 1,772 reviews
Novotel Ottawa City Centre
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+ 22 Services
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Hotel extras

  • Free WiFi, work space, LCD TV, mini fridge, espresso maker (only in upgraded rooms)

  • Naturally lit indoor pool, gym, sauna

  • 6 flexible rooms for events that work

  • Rideau Shopping Centre (including one of the only Nordstrom in Canada)

  • Across the street from the Shaw Centre , 2 blocks from the Byward Market, 10min to Parliament

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
  • Boutiques/shopping
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Jacuzzi
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 7 meeting room(s)
  • Self service business centre
  • Copy/print service available
Information message

Dear Customer, Please be advised that due to annual maintenance and cleaning , the hotel pool and hot tub will be closed from April 8-14, 2019. We apologize for any inconveniences this may have caused and appreciate your understanding. Novotel Ottawa Team

Hotel location

Novotel Ottawa City Centre

33 Nicholas Street
K1N 9M7
ottawa
canada

Tel: +16132303033

Fax: (+1)6137604765

Contact email

Check-in from 15h00

Check out up to 12h00

  • ACCESS :  

  • By plane

    OTTAWA INTL At 18km / 11.25 miles

  • By car

    NICHOLAS STREET EXIT At 2km / 1.24 miles

  • By train

    OTTAWA VIA RAIL STATION At 7km / 4.35 miles

GPS :45.425818, -75.689128

Our accommodations

Spacious rooms with a King bed or 2 Doubles, en suite bath/shower, complimentary WiFi & HSIA, ergonomic work area, LCD TV with pay movies, laptop size safe, mini fridge, hair dryer, MP3 alarm clock, tea/coffee. Stunning new rooms! 1 King bed or 2 Doubles, en suite shower, free WiFi & HSIA, work area, LCD Smart TV, HDMI & screen mirroring capability, laptop safe, tea/coffee, fridge, bathrobe & slippers, hair dryer, free local calls & bottled water.

Classic room - 1 king bed

  • Max. number of persons: 2
  • Area: From 23
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

Classic room - 2 double beds

  • Max. number of persons: 4
  • Area: From 23
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

Superior room - 1 king bed

  • Max. number of persons: 2
  • Area: From 23
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

Superior room - 2 double beds

  • Max. number of persons: 4
  • Area: From 23
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

Junior Suite - 1 king bed

  • Max. number of persons: 4
  • Area: From 32

Executive room - 1 king bed

  • Max. number of persons: 4
  • Area: From 32
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

Our restaurants and bars

THE ALBION ROOMS RESTAURANT

Type of cuisine: Regional

The Albion Rooms Lounge & Dinning is inspired by a farm to table mentality. Our chef uses local produce to create an ever changing menu. The Bar is stocked with local craft beers, a creative selection of wines and exciting house made cocktails.

Lunch

11:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

16:00 - 00:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ALBION ROOMS LOUNGE

Photo non contractuelle / Strictly non binding

Only guide dogs are allowed in food and beverage points of sale. Opening hours: 11.00 - 23.00 on Sunday.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 167

  • Maximum capacity: 180 people

  • Maximum banquet capacity: 140 people

Find out more

Our guest reviews for
Novotel Ottawa City Centre

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

8,286 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

1,772 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Wonderful and memorable stay!

Customer review rating 4.3/5

Linda H. Z. Couples - 15/08/2019 AccorHotels review

The suite was fantastic nice and roomy with 2 windows! Your staff is very friendly and knowledgeable. Breakfast was amazing.

Dear Mrs. Z., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon! Regards, Kelly D.

comfortable room and more

Customer review rating 4.3/5

Eric L. Solo - 14/08/2019 AccorHotels review

comfortable room; reasonable price; surprising French toast at breakfast; fair customer service; no view from the room

Nice

Customer review rating 4.3/5

Tara Couples - 14/08/2019 AccorHotels review

Had a nice stay

Dear Ms. F., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Kelly D.

Mister

Customer review rating 4.3/5

Daniel Couples - 13/08/2019 AccorHotels review

I like the hotel, the restaurant is excellent and the staff give you great service. Francois is very accommodating.

Dear Daniel D., We very much appreciate your comments regarding your stay at the Novotel Ottawa City Centre. It is always a pleasure to receive positive feedback. I will be sure to share your comments with our team, and especially Francois. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kelly D.

Friendly staff, great dining, trendy room

Customer review rating 4.3/5

Kmh Families - 13/08/2019 AccorHotels review

The hotel has a great location close to parliament and the byward market. The hotel's restaurant is amazing, and my husband and I love the bar's cocktail selection. We were also pleased with the size, appearance, and comfort of our king room. Finally, we found the hotel and restaurant staff to be very pleasant. No complaints from our 1 night stay.

Great location, friendly hotel with excellent facilities.

Customer review rating 4.3/5

Richard H. Couples - 12/08/2019 AccorHotels review

Easy check in / out. Friendly staff, good clean hotel with an excellent location.

Dear Mr. H., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Kelly D.

Great place, great stay

Customer review rating 4.3/5

Leslie Couples - 12/08/2019 AccorHotels review

Efficient and friendly. Clean. Downtown Ottawa so very convenient!

Dear Ms. K., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Kelly D.

Amazing!

Customer review rating 4.3/5

Tammy Business - 12/08/2019 AccorHotels review

I found the rooms to be well appointed, everything was clean - from the gym and pool to the rooms and lobby/ restaurant areas- and the staff were all amazing!

Dear Ms. H., We very much appreciate your comments regarding your stay at the Novotel Ottawa City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Regards, Kelly D.

Very Comfortable stay, nice location

Customer review rating 4.3/5

A.. S. Families - 12/08/2019 AccorHotels review

Very warm welcome at check-in, Very friendly Front office staff. Also the restaurant staff during breakfast were very friendly.

Dear Mr. A., We very much appreciate your comments regarding your stay at the Novotel Ottawa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kelly D.
Customer review rating 4.3/5

Genevieve Couples - 11/08/2019 AccorHotels review

Did not like having to pay for parking

University lecturer

Customer review rating 4.3/5

P A. R. Business - 11/08/2019 AccorHotels review

The electronic key was a bit of a challenge, especially having to use it in the elevator. That was a bit too much. The hallways were difficult finding rooms. Parking and finding the car was an adventure, and the daily cost of parking was a little more expensive than planned for. The hotel itself, the room was well-appointed and comfortable.

Easy check in and staff was amazing

Customer review rating 4.3/5

Michelina V. Families - 11/08/2019 AccorHotels review

Flawless

Dear Ms. v., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Kelly D.

Good room, good installations and helpful staff.

Customer review rating 4.3/5

Micael Solo - 09/08/2019 AccorHotels review

The check in was easy, any requests I had were promptly and clearly answered, the installations were quite good, same as the room, and so was the location.

Dear Micael M., We very much appreciate your comments regarding your stay at the Novotel Ottawa City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kelly D.

A very pleasant experience--friendly and courteous staff.

Customer review rating 4.3/5

Anonymous Business - 09/08/2019 AccorHotels review

Everything from check in to check out was excellent. All staff were very helpful and I would definately stay here again.

Dear Ms B., We very much appreciate your comments regarding your stay at the Novotel Ottawa City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kelly D.

Good Service especially at breakfast

Customer review rating 4.3/5

Howard Business - 08/08/2019 AccorHotels review

Had difficulty with the WiFi the second night otherwise excellent stay

A good hotel with a fair price

Customer review rating 4.3/5

Anonymous Couples - 08/08/2019 AccorHotels review

We enjoyed the city, the trails along the canal, and the dining. The hotel is well situated in the Byward market area

Dear Mr. W., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Kelly D.
Customer review rating 4.3/5

Peter Families - 08/08/2019 AccorHotels review

Perfect!

Dear Mr. B., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Kelly D.

Love novotel

Customer review rating 4.3/5

Alannah Solo - 08/08/2019 AccorHotels review

I was greeted with a lovely welcoming smile, and personable attitude. My room was clean and bright and quiet. Absolutely no complaints. Thanks so much for a wonderful stay!

Dear Alannah E., We very much appreciate your comments regarding your stay at the Novotel Ottawa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kelly D.
Customer review rating 4.3/5

Anonymous Families - 08/08/2019 AccorHotels review

We have been returning to stay at Novotel on a regular basis.

Dear Mr. C., Thank you for being a loyal customer and for taking the time to review the hotel. It is always a pleasure to have you stay with us! We look forward to your next visit. Regards, Kelly D.

Great experience

Customer review rating 4.3/5

Yvette Friends - 08/08/2019 AccorHotels review

Our experience was great. We were promptly created as we entered the lobby and check in was completed without any issues. Each receptionist we encountered was pleasant, friendly and helpful. The rooms were clean and comfortable. My only negative thought on the room is that there is no microwave, only a mini fridge. With so many restaurants around, having a microwave to heat up left overs would be a plus. We didn't use the pool or gym, but it was a nice surprise on the 5th floor. The restaurant and lounge in the lobby area looked nice and appeared to have a good variety of items on the menus, but we did not use either of them.

Dear Ms. P., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gihye C.
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