Hotel - Mercure Colmar Centre Unterlinden Hotel
Mercure Hotel Mercure Hotel

Mercure Colmar Centre Unterlinden Hotel

3.5/5 851 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 10  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Concierge

Leisure and activities

  • Fitness centre
  • Well-being
    • Sauna
    • Tanning salon (Nearby)
  • Golf  (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf course 9 holes (Nearby)
  • Other sports activities  (Nearby)
    • Bicycles rental (Nearby)
    • Bike rack facilities (Nearby)
  • Ski hire facilities  (Nearby)

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 19:00-22:00
    • Opening hours : Week-end 19:00-22:00

Business services

  • 1 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Choose a Standard Room or try our Privilege Rooms offering more stylish decor and exclusive services.

  • 76 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 3 family rooms
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Bouquet with TV Canal+ and Canalsat
    • Opening windows
    • Remote control TV
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Minibar
    • Coffee/tea making facilities
    • Bathtub
    • Hair dryer at reception
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 2,205 reviews

Our guest reviews for Mercure Colmar Centre Unterlinden Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 851 reviews
Family - 14/03/2019 TripAdvisor review
« Good tip »

Its why a expect to the Mercure quality nothing else. I Always use the mercure when I travel to Europe, because the have the correct price for the given in this level hotel nothing more. Then I recommend this hotel.

Kathy S. Friends - 12/03/2019 AccorHotels certified review
« Kathy S. »

Not very good. Reception helpful, dining room staff and buffet breakfast selection very very poor.

Dan Couples - 06/03/2019 AccorHotels certified review
« Friendly staff, useful location »

Reception and other staff were friendly. While our room wasn’t huge, it was well appointed (priveldge room). Parking available on-site in an underground park, plus a public parking area only a shortly walk (1 block) away. Only a 10 mins walk into central colmar so we’ll located hotel.

Nicholas W. Couples - 03/03/2019 AccorHotels certified review
« Satisfactory »

All went well. Conveniently situated hotel with helpful staff. room was comfortable. Tasty breakfast

J B. Couples - 20/02/2019 AccorHotels certified review
« Pleasant and satisfied »

Comfortable and pleasant. Good service and a nice morning breakfast.

bergas2018 Business - 11/02/2019 TripAdvisor review
« professional, efficient, comfortable option in the center of town »

VERY professional and warm receptionists (especially Camille).I benefited from a nice upgrade to a large Suite. As usual, comfortable bed.Air conditioning system could be easier to use : not very intuitive to adjust temperature.Good breakfast options. Excellent location near the old town,

Hunter Families - 28/01/2019 AccorHotels certified review
« Comfortable »

We arrived in the evening without a booking, (I had looked at the accor site to check availability) a family of four. Staff friendly and helpful quickly organising a family room and for the children's sofa bed to be made up. The room was large with two separate area's. The bed was a bit hard for my liking. The staff helped us with booking taxi's advice for restaurants and anything else that came up. Breakfast is simple but this seems to be the norm for Europe. My only suggestion would be to fit food covers to the breakfast bar as after watching a lady from another group sneeze all over the food I would not allow my family to eat from the breakfast bar.

Anonymous Families - 07/01/2019 AccorHotels certified review
« Mr »

best Mercure Hotel, for that category, ever met

Matthew Couples - 05/01/2019 AccorHotels certified review
« Easy and hassle free »

Everything was in order, breakfast nice, staff extremely friendly (including cleaning staff), room pleasant although bathroom suffered from condensation.

Renata Solo - 24/12/2018 AccorHotels certified review
« Very expensive »

Very expensive for bad WiFi and no breakfast. Nice location and clean room.

N. K. Solo - 05/11/2018 AccorHotels certified review
« I am delighted with the service »

The receptionists were friendly and helpful. One of them helped me to find a tour to Riquewihr and Kaysersbourg.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KOK KOON N., We very much appreciate your comments regarding your stay at the Hôtel Mercure Colmar Centre Unterlinden. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

A. D. S. Couples - 23/10/2018 AccorHotels certified review
« well located hotel with excellent service and private car parking »

The hotel location , services and facilities have met my expectations.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ALFONS DE S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Colmar Centre Unterlinden. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Michele M. Families - 16/10/2018 AccorHotels certified review
« Comfortable and convenient. »

Good location and quiet room. Breakfast was enjoyable.

Duffy C. Couples - 09/10/2018 AccorHotels certified review
« The staff was excellent! »

We were thrilled that Julie gave us a larger privilege room because we were staying five nights. Even though we were next to the elevator, the room was very quiet. The room was clean. The breakfast was excellent. All good!

Mick M. Solo - 04/10/2018 AccorHotels certified review
« All went smoothly »

I had a cycle delivered and collected to the hotel and the staff were very helpful in dealing with this. Overall, the hotel is fine and dandy, staff are nice, breakfast was good (though pricey) room was good, room extras such as coffee machine were very welcome indeed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MICK M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Colmar Centre Unterlinden. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Nick L. Friends - 25/09/2018 AccorHotels certified review
« Dull »

Room décor dull and without life, lighting level pathetically low, Air conditioning heating mode not working

Our hotel has responded to the review
Our hotel has responded to the review

Dear NICHOLAS L., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Colmar Centre Unterlinden. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Grace B. Couples - 20/09/2018 AccorHotels certified review
« Less than happy »

Car park was awful, room was small, staff friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear GRACE B., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Colmar Centre Unterlinden. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Patricia A. B. Families - 17/09/2018 AccorHotels certified review
« Very nice clean modern room »

Loved the cleanliness of your hotel and rooms. Front desk staff was very helpful and set up a cab for our trip back to the train station. Beds were a little hard for us but we prefer softer beds, we have a tempurpedic at home.. and all beds in Europe on this trip seemed hard. We appreciated the room being so clean and new and would definately recommend this hotel to anyone going to Colmar.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PATRICIA b., We very much appreciate your comments regarding your stay at the Hôtel Mercure Colmar Centre Unterlinden. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Janette Friends - 16/09/2018 AccorHotels certified review
« Nice comfortable hotel on the very edge of a beautiful medieval town »

Very comfortable hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear JANETTE C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Colmar Centre Unterlinden. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Couples - 16/09/2018 AccorHotels certified review

We got a room at 4th. floor but my wife doesn't use elevators and also had problems with a foot. The man in the reception was very helpful and arranged that we could move to a nice room at 1st. floor. We thank you for that.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ALLAN N., We very much appreciate your comments regarding your stay at the Hôtel Mercure Colmar Centre Unterlinden. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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