Hotel - Mercure Colmar Centre Unterlinden Hotel
Mercure Hotel Mercure Hotel

Mercure Colmar Centre Unterlinden Hotel

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3.5/5 740 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Concierge

Leisure and activities

  • Fitness centre
  • Tanning salon  (Nearby)
  • Golf  (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf course 9 holes (Nearby)
  • Other sports activities  (Nearby)
    • Bicycle hire facilities (Nearby)
    • Bike rack facilities (Nearby)
  • Ski hire facilities  (Nearby)

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 19:00-22:00
    • Opening hours : Week-end 19:00-22:00

Business services

  • 1 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Choose a Standard Room or try our Privilege Rooms offering more stylish decor and exclusive services.

  • 76 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 4 family rooms
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Bouquet with TV Canal+ and Canalsat
    • Opening windows
    • WiFi in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Minibar
    • Coffee/tea making facilities
    • Bathtub
    • Hair dryer at reception
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 1,557 reviews

Our guest reviews for Mercure Colmar Centre Unterlinden Hotel

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 740 reviews
AccorHotels certified review
M. Couples - 03/01/2018
« Pleasant and calm place »

Quiet room, and a good place to rest. The hotel staff was smily and gave us some good advices. Very good location next to the mueums, restaurants and Xmas markets. To be improved: 1 - We stayed 3 nights and we got one bottle of water, teas and coffees (for the first night only). Nothing for the 2 other nights. 2 - Each time you take a shower the bathroom is flooded...

AccorHotels certified review
Adel M. Couples - 02/01/2018

it was so noise and the stuff so sweet and beautiful and airy very good me & my wife very happy . ( can have le club accrhotels member ) I want Mercure Bahrain and they book for me

AccorHotels certified review
Becky Families - 27/12/2017
« An ok hotel in an excellent location »

My stay was ok- nothing exceptional or memorable. Just an ok hotel in a beautiful place

AccorHotels certified review
Anonymous Couples - 23/12/2017

Nice,but the girl atthe reception was moody and not very polite

AccorHotels certified review
Rohini Couples - 21/12/2017
« A very convenient place to stay »

The room was clean with all amenities. Coffee is a must in the morning, there was the coffee maker in the room. Good breakfast offered. The Car park in the basement is an added value. The staff were very helpful and friendly. We enjoyed our 3 day stay to visit the Christmas Market which is within the walking distance.

AccorHotels certified review
Philip F. L. Couples - 10/12/2017
« Well located acceptable hotel »

The room was OK, hotel close to centre and breakfast OK

AccorHotels certified review
Joyce Couples - 10/12/2017
« Pleasant stay near Christmas market. »

It was very pleasant checking in and out. Very nice atmosphere in the lobby also. Our room was perfect.

AccorHotels certified review
G. Business - 06/12/2017
« COLMAR »

good and helpful welcome. substantial breakfast. However 2 points to improve : awful tapistry: black striped : not ideal for eyes rest ineffective sauna : no shower alongside ; no water tray inside the steam room.

AccorHotels certified review
James Friends - 05/12/2017
« Excellent! »

Great service, great location!

AccorHotels certified review
Jess Couples - 04/12/2017
« Ok but a few glitches »

Overall, a good stay. The Accor standard of service is appreciated. Room was compact but modern, clean and quiet - despite the hotel being fully booked and a Christmas market weekend. Had requested reserved parking ahead of time and while no email confirmation of request was ever given, when we checked in, parking reservation had been noted. Breakfast - in the last 3 months, we've stayed at other European Mercure hotels and had breakfast. The breakfast at this location was not as good as the others (not as many choices). We had only 100€ bills at one time during stay and asked front desk to break at least one into smaller bills. The desk wasn't crowded or busy but the employee refused to change the bill - odd and inconvenient. Most international hotels do this type of service as a common practice. Additionally, the room keys did not work a few times. After check-in on our first attempt with keys, neither worked. This is inconvenient and irritating. With all the bags and luggage, one of us had to drop packages and go back to the front desk to get cards keyed. Again after breakfast the next morning, the cards did not work. This time, it was extremely busy with breakfast, departing guests, and a busy front desk. So a long wait at the elevator and at the front desk was not ideal. Definitely an area for improvement,

AccorHotels certified review
Coyote 6. Business - 01/12/2017
« Nice Place »

Good situation of the hotel and very friendly staff

AccorHotels certified review
Korrakoch C. Families - 06/11/2017
« Good Location »

Very close to the center and sightseeing. 20 mins walk from the train station.You can a bus no. 1 (Theatre bus station) in case of heavy luggage.

AccorHotels certified review
Jan Friends - 26/10/2017
« Simply Great »

We really enjoyed the stay in your hotel. Rooms were very nice, comfortable and food was delicious. I would like to thank staff for their professional attitude, especially staff at reception Eléna and Julie. Everything we asked for was arranged according our expectation.

AccorHotels certified review
Anonymous Couples - 16/10/2017
« Clean comfortable friendly »

We very much enjoyed staying in this Mercure hotel. Located in easy access to most attractions in Colmar.

AccorHotels certified review
P.b. Couples - 03/10/2017
« Excellent location, pleasant and helpful staff. »

A problem with booking "on line" which ended up in my making three bookings as the system seemed to opt out before final confirmation. The third booking I made by telephone. However credit to the hotel as the bookings were queried and eventually all was sorted out satisfactorily. Minor problems also in the room: TV not operating correctly resolved by staff, and inability to control the air conditioning and fan. Despite these problems staff were pleasant and helpful.

AccorHotels certified review
M. Couples - 29/09/2017

staff was very friendly and helpful and hotel was a good location

AccorHotels certified review
Anonymous Couples - 12/09/2017
« adequate ok »

Ok

Our hotel has responded to the review
Our hotel has responded to the review

Dear PETER C., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Colmar Centre Unterlinden. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Anne Ebelin General Manager

AccorHotels certified review
Anonymous Business - 12/09/2017

We enjoyed the freshness of the hotel, the great breakfast, the clean and modern equipped room, and the location in the town of Colmar.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr V., We very much appreciate your comments regarding your stay at the Hôtel Mercure Colmar Centre Unterlinden. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anne Ebelin General Manager

AccorHotels certified review
Lena W. Couples - 10/09/2017

Lovely and helpful staff. Comfortable room with the most excellent shower. Hotel well situated for the hisorical centre of Colmar.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs W., We very much appreciate your comments regarding your stay at the Hôtel Mercure Colmar Centre Unterlinden. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anne Ebelin General Manager

AccorHotels certified review
Bryant S. Families - 08/09/2017
« Needs attention »

The room was okay. The tv's did not work in our suite and the phone never worked. The front desk person did fix the tv issue but could not fix the phone. We had to request our voucher for our welcome drink being a silver member.

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