Hotel - Mercure Colmar Centre Unterlinden Hotel
Mercure Hotel Mercure Hotel

Mercure Colmar Centre Unterlinden Hotel

3.5/5 816 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Concierge

Leisure and activities

  • Fitness centre
  • Well-being
    • Sauna
    • Tanning salon (Nearby)
  • Golf  (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf course 9 holes (Nearby)
  • Other sports activities  (Nearby)
    • Bicycles rental (Nearby)
    • Bike rack facilities (Nearby)
  • Ski hire facilities  (Nearby)

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 19:00-22:00
    • Opening hours : Week-end 19:00-22:00

Business services

  • 1 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Choose a Standard Room or try our Privilege Rooms offering more stylish decor and exclusive services.

  • 76 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 4 family rooms
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Bouquet with TV Canal+ and Canalsat
    • Opening windows
    • Remote control TV
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Minibar
    • Coffee/tea making facilities
    • Bathtub
    • Hair dryer at reception
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 1,965 reviews

Our guest reviews for Mercure Colmar Centre Unterlinden Hotel

100% genuine reviews from our guests

Find out more
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3.5/5 TripAdvisor Rating 816 reviews
Duffy C. Couples - 09/10/2018 AccorHotels certified review
« The staff was excellent! »

We were thrilled that Julie gave us a larger privilege room because we were staying five nights. Even though we were next to the elevator, the room was very quiet. The room was clean. The breakfast was excellent. All good!

Mick M. Solo - 04/10/2018 AccorHotels certified review
« All went smoothly »

I had a cycle delivered and collected to the hotel and the staff were very helpful in dealing with this. Overall, the hotel is fine and dandy, staff are nice, breakfast was good (though pricey) room was good, room extras such as coffee machine were very welcome indeed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MICK M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Colmar Centre Unterlinden. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Nick L. Friends - 25/09/2018 AccorHotels certified review
« Dull »

Room décor dull and without life, lighting level pathetically low, Air conditioning heating mode not working

Our hotel has responded to the review
Our hotel has responded to the review

Dear NICHOLAS L., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Colmar Centre Unterlinden. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Grace B. Couples - 20/09/2018 AccorHotels certified review
« Less than happy »

Car park was awful, room was small, staff friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear GRACE B., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Colmar Centre Unterlinden. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Patricia A. B. Families - 17/09/2018 AccorHotels certified review
« Very nice clean modern room »

Loved the cleanliness of your hotel and rooms. Front desk staff was very helpful and set up a cab for our trip back to the train station. Beds were a little hard for us but we prefer softer beds, we have a tempurpedic at home.. and all beds in Europe on this trip seemed hard. We appreciated the room being so clean and new and would definately recommend this hotel to anyone going to Colmar.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PATRICIA b., We very much appreciate your comments regarding your stay at the Hôtel Mercure Colmar Centre Unterlinden. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Janette Friends - 16/09/2018 AccorHotels certified review
« Nice comfortable hotel on the very edge of a beautiful medieval town »

Very comfortable hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear JANETTE C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Colmar Centre Unterlinden. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Couples - 16/09/2018 AccorHotels certified review

We got a room at 4th. floor but my wife doesn't use elevators and also had problems with a foot. The man in the reception was very helpful and arranged that we could move to a nice room at 1st. floor. We thank you for that.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ALLAN N., We very much appreciate your comments regarding your stay at the Hôtel Mercure Colmar Centre Unterlinden. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

M. Families - 07/09/2018 AccorHotels certified review
« very nice hotel ideally located near the city center »

it was a nice time, we had the chance to be in a very short time in the city center. The room was very good and we received a lot of interesting information to visit the city and about restaurants with typical food from the person in the lobby

Cornel E. Families - 05/09/2018 AccorHotels certified review
« Acceptable »

Overall ok. Pro: Great staff Con: you shouldn't change all the towels everyday, only the ones left on the floor. In the suite (110) the first room has a very bad light.

Anonymous Couples - 30/08/2018 AccorHotels certified review
« Too expensive for little service »

The room was clean and staff was friendly. However, I could hear everything that was said in the hallway and neighboring rooms had very loud doors. There was little service (just a clean room) and I had to pay extra for everything - breakfast, parking, the dog. My stay got expensive quickly and for that money I could have stayed in a better hotel.

Couples - 21/08/2018 TripAdvisor review
« Good »

The leak part is the toilet, the shower area was very very small, The Bath is very narrow , impossible for an adult . the people very nice, service ans parking excelent, I recomend this hotel, the highest point is location and services.

Philippe Couples - 20/08/2018 AccorHotels certified review
« Nice and friendly staff, tidy, well situated »

a relaxing experience

Jeff Families - 19/08/2018 AccorHotels certified review
« Good Location, Average hotel! »

Only one night with my kids (2 rooms). The hotel location is perfect, a few meters from the center of Colmar. The hotel itself is very basic (even for a Mercure)...

Anonymous Friends - 09/08/2018 AccorHotels certified review
« Mercure always deliver exactly the level of service they promise for the price level charged. »

It was fine, staff extremely competent and friendly with it, Hotel clean and well situated.

H. Couples - 08/08/2018 AccorHotels certified review
« helpful friendly staff, clean hotel with all we needed for our brief stay in Colmar »

The Receptionist was most helpful on arrival regarding facilities at the hotel and in Colmar. At breakfast we were received with friendly smiles then a good breakfast. Air conditioning was a true benefit in temperatures of 36ºC.

Our hotel has responded to the review
Our hotel has responded to the review

Dear BARRIE H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Colmar Centre Unterlinden. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we H. your next visit will be as pleasant as the previous one. Sincerely,

Moyra Y. Couples - 07/08/2018 AccorHotels certified review
« Good location »

We have stayed at this hotel before and were very happy with it. Again very happy this stay. It’s in a very central location so easy to walk to the old town. Hotel is comfortable and staff friendly and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MOYRA Y., We very much appreciate your comments regarding your stay at the Hôtel Mercure Colmar Centre Unterlinden. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Nicholas C. Couples - 06/08/2018 AccorHotels certified review
« Very expensive for what the hotel is offering »

I did not enjoy my stay. The hotel was too expensive for what it is offering. The room was very small with just a small window like a prison cell. The only plus was the excellent bathroom. I stayed at Mercury Wiesbaden with a lower rate INCLUDING breakfast and a spacious room, sleepers and bath robe. I stayed at Hilton Strasbourg at 140 EUR WITH breakfast and a large room with views to the Cathedral. Your hotel was the worst of all during my tour.

Our hotel has responded to the review
Our hotel has responded to the review

Dear NICHOLAS C., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Colmar Centre Unterlinden. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Geertjan Couples - 05/08/2018 AccorHotels certified review
« Slighly dissapointimg »

Room old fashioned. Average breakfast. Bar / Lounge not used.

Peter K. Couples - 29/07/2018 AccorHotels certified review
« Just what you expect from Mercure »

Very good one stay quality just as expected

Ole L. F. Couples - 23/07/2018 AccorHotels certified review
« Everything OK! »

OK

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