Hotel - ibis Villepinte Parc Expos
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Villepinte Parc Expos Hotel

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2.5/5 325 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Wireless Internet connection
    • WiFi in your room
  • Parking
    • Private enclosed outdoor parking (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Rooms for guests with reduced mobility - Contact the hotel
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 5  EUR
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • EARLY CHECK IN FROM 9AM

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • Web corner
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Hotel location

Our rooms

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 124 rooms
  • 124 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • 4 family rooms
  • 12 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • Air conditioning
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • WiFi in your room
    • Direct dial telephone
    • TV Bouquet beIN Sports
    • Satellite/cable colour TV
    • Bouquet TV Canal+ and Canalsat
    • Crib on request
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
3.4/5 AccorHotels Rating Based on 1,184 reviews

Our guest reviews for ibis Villepinte Parc Expos

100% genuine reviews from our guests

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2.5/5 TripAdvisor Rating Based on 325 reviews
AccorHotels certified review
Yll Business - 05/02/2018
« Easily accessible to fair »

Clean for business needs. Thought it would be nice to at least have bottled water in the room.

AccorHotels certified review
Michael L. Business - 25/01/2018
« Comfortable hotel,small but clean rooms. »

Very pleasant .. ...There was a trade fair being held nearby,meaning that the small bar/lounge area was very busy ...therefore,my experience could have been enhanced with coffee making facilities and UK television channels in the room.

AccorHotels certified review
Mikołaj Business - 22/01/2018
« Disapointment on quality of customer service. »

On Thu 18th of Jan 2017 near midnight we arrived with my friend to Hotel Ibis Villepinte Parc Des Expositions. We did a reservation and payment couple of days before. We booked a room with 2 single beds. After arrival your employee gave us a room card. We tried to use it unfortunately automatic lock didn’t open (red light). We came back to receive another card and again - the lock didn’t open. After 5-10 minutes of trying it turned out that there is a woman sleeping in the room, whom we woke up. We came back to the front desk and were informed that somebody with the same nam arrived there earlier. After checking our ID cards it turned out that this is not true and your employee didn’t check ID card of the women and her name sounded like surname of my friend thats why she got keys to our room. I have to add that your employee behaved like we were creating this problem, and our reservation is wrong, I heard no apology. What append next is completely unacceptable - he demanded my credit card so he can book me another room (New reservation - despite the fact that the actual one was already payed!) with my credit card number in case the woman didn’t pay. I didn’t agree on that and after long time arguing I got the key for another room. Unfortunately the room wasn’t two single beds it was a room with single double bed (not in line with my order). We came to discuss situation, again no apology, rather agressive tone of conversation ("I don’t have any other rooms”). Finally we received a room with one double bad and small, extra single bad on the floor. (photo attached) This is the first time I experienced situation like this, I am very unhappy because all operation costed us 1,5h of our sleeping time (at 9 in the morning we had an appointment on MAISON&OBJET EXPO) and a lot of stress. The way you decide to proceed with this case will have an impact on my future actions. One of them will be definitely a change in my company politics related to future bookings in your hotel network.

AccorHotels certified review
Andrea Business - 18/01/2018
« Business travel »

Average

Our hotel has responded to the review
Our hotel has responded to the review

Dear SILVIA GATTA, Thank you for taking the time to tell us about your experience at the ibis Villepinte Parc Expos. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

AccorHotels certified review
Mr S. Business - 15/01/2018
« Not great »

The hotel was tied and in need of decorative refreshment and cleaning up. There was an unusual odour in the hallway and in my room. Breakfast menu was very limited for the € price charged for it. My room key also kept failing leaving me unable to enter my room and multiple trips to reception to fix it!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARTIN S., Thank you for taking the time to tell us about your experience at the ibis Villepinte Parc Expos. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

AccorHotels certified review
Ahmed H. Business - 04/12/2017

It was a good experience although the RER station is quite far from the hotel, it was OK to walk.

Our hotel has responded to the review
Our hotel has responded to the review

Dear HASSAN EMAD, We very much appreciate your comments regarding your stay at the ibis Villepinte Parc Expos. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Anonymous Business - 30/11/2017
« Good »

Asked for a quiet room and got a quiet room which was good. But hate the fact there is just one sheet over a rubber mattress. Not pleasant sleeping on a mattress that reflects heat. Also very surprised and worry, when I arrived at the hotel, the check in was open plan and both the screens had lists of hotel guests showing. I had a look at the screen and could see the names of other hotel guests and their details ie room etc. This is terrible security and should be changed immediately. Especially as I was attending a security police show I couldn't believe the fact that any guest walking by could easily see my name and room number. Very bad.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JANINE LE NOBEL, We very much appreciate your comments regarding your stay at the ibis Villepinte Parc Expos. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Alison B. Business - 25/11/2017
« Everything we t well, staff very pleasant and helpful »

Exactly what I needed

Our hotel has responded to the review
Our hotel has responded to the review

Dear ALISON BERNARD, We very much appreciate your comments regarding your stay at the ibis Villepinte Parc Expos. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Dayal M. H. Business - 27/10/2017
« not very nice »

being a gold card holder ,i was not given any consideracion. The room service even forgot to make my room .I was extremely dissatisfied with my stay in that hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DAYAL MAHTANI HARCHAND, Thank you for taking the time to tell us about your experience at the ibis Villepinte Parc Expos. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

AccorHotels certified review
Pierogi.stew F. C. Couples - 20/10/2017
« Perfect stopover hotel at CDG »

We had an excellent stay at this hotel ...do not understand the prior bad reviews ....great location to CDG.. Clean.. Comfortable beds ...easy check in ...very nice washroom with new shower , lots of hot water

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHRISTINE S., We very much appreciate your comments regarding your stay at the Hôtel ibis Villepinte Parc Expos. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Karine H. Business - 22/09/2017
« Location was good for walking to the exhibition »

Acceptable for the class.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KARINE HUGGINS, Thank you for taking the time to tell us about your experience at the ibis Villepinte Parc Expos. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

AccorHotels certified review
Anonymous Business - 13/09/2017
« Nice and clean hotel »

We stayed at the hotel for the 2. time and the hotel has had a face lift since last time (restaurant, lobby and bar) and it suits the hotel. The bed is so good and the room is clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear TINA KOFOED HAV, We very much appreciate your comments regarding your stay at the ibis Villepinte Parc Expos. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Stephane L. Couples - 15/07/2017
« Nice enough »

I had absolutely no problem with the staff, but we had to be changed rooms on the second night (out of 4) because of an electricity problem (power/lights dead), and we had to be changed again when it was found the foldable bed could not be put back in its desk position. So, very good points for the staff for good handling, but facilities probably need some maintenance.

Our hotel has responded to the review
Our hotel has responded to the review

Dear STEPHANE L., We very much appreciate your comments regarding your stay at the ibis Villepinte Parc Expos. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Ken (. Business - 05/07/2017
« Nobody took responsability »

Awful. Despite receiving a confirmation e/mail for my stay, I was told on arrival that no room was available. They claimed to have phoned me but this was lie as I showed them I had no missed calls. They then said they e/mailed me - this was also a lie as I showed them the confirmation e/mail and nothing else was received. They then re-booked me at a different Ibis at the back of the Exhibition Parc and this was only accessible by taxi which cost me €20. I had to wait an hour for a taxi to come & collect me. The Hotel was in effect on an Industrial state with no surrounding facilities and without a car, I was a virtual prisoner - do not stay there if you can avoid it!!! The 'Restaurant' was in effect a snack-bar service which only served four 'main meals' & the were heated in the Bar in a Microwave as you watched!!! Overall a terrible service and from my perspective I am owed €40 Taxi fee, a BIG apology (but I doubt anybody will contact me!!) and a strong reassurance that this will never happen again. (I use this hotel for business as it's close the office I visit).

Our hotel has responded to the review
Our hotel has responded to the review

Dear KENNETH H., Thank you for taking the time to tell us about your experience at the ibis Villepinte Parc Expos. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

AccorHotels certified review
Nick Solo - 04/06/2017
« Generally satisfied with several little problems »

I reserved the hotel for my exam. Generally, I am satisfied with my night there. However, there are still some little problems. One of the problems is that the hot water or the temperature of the water is not very stable. And the hot water scalded a bit me several times. Besides, there is not a dustbin in the main room, which is not convenient for me when working in front of the desk.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHENYU H., We very much appreciate your comments regarding your stay at the ibis Villepinte Parc Expos. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Kim Families - 15/05/2017
« It suited our needs. »

The people outside the building smoking was really difficult, and forced us to keep the windows closed. The dinner was fine.

AccorHotels certified review
Anonymous Business - 26/01/2017

The staff on check in were efficient but not very friendly. The hotel was in need of some attention, the bathroom was not very clean and needed redecorating. The restaurant buffet dinner was ok, the choice was good and the price reasonable. Overall the location is the best part the hotel itself is not up to your usual high standards. I will stay again and hope it will be refurbished by September.

AccorHotels certified review
Anonymous Business - 26/01/2017

Business trip. We were 6 people, 2 go us got a good room. The rest was horrible. The dinner food was not eatable. We ate bread and butter. The breakfast was great.

TripAdvisor review
Business - 23/01/2017
« Good location but in need of tlc, »

The hotel is ideally situated for the Parc des Expositions. Plenty of parking Buffet dinner in the restaurant reasonable value. Breakfast was ok, if pricey. Room fair, bathroom in need of refurbishment.

Our hotel has responded to the review
Our hotel has responded to the review

Dear, We very much appreciate your comments regarding your stay at the ibis Villepinte Parc Expos. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Anonymous Solo - 17/12/2016

Hotel is good, clean and breakfast was great. The only issue was getting there by foot. I needed to walk back and forth because there were no signs pointing the hotel in that direction. I ended up getting the longest way, walking the whole turn around the parc des expositions

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