ibis Villepinte Parc Expos Hotel 3 stars

TripAdvisor rating 3.0/5 83 reviews
ibis Villepinte Parc Expos
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+ 11 Services
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Room 1

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Hotel extras

  • Just 547 yards (500 meters) from Paris-Nord Villepinte convention center

  • 3.1 miles (5 km) from Paris-Charles de Gaulle Airport

  • 9.3 miles (15 km) from the Parc Astérix theme park

  • Located on the outskirts of Paris

  • Renovated rooms

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Air conditioned
  • Early check-in/Late check-outPaying
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • Web corner

Hotel location

ibis Villepinte Parc Expos

A104 Sortie no2 Visiteurs
Parc des expositions BP 64069
95972
roissy cdg cedex
france

Tel: +33148638950

Fax: (+33)1/48632310

Contact email

Check-in from 12h00

Check out up to 12h00

  • RER B :   B PARC DES EXPOSIT

  • By plane

    PARIS LE BOURGET At 12km / 7 miles

  • By plane

    PARIS ORLY At 45km / 28.13 miles

  • By plane

    PARIS ROISSY CDG At 8km / 5 miles

  • By car

    PARC DES EXPOSITIONS VISITEURS At 0.1km / 0.06 miles

  • By train

    ROISSY GARE TGV At 10km / 6.25 miles

GPS :48.967693, 2.516266

Our accommodations

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Standard Room with one double bed and one single bed

  • Max. number of persons: 3
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Standard Room with twin beds

  • Max. number of persons: 2
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Standard Room with 1 double bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Standard Room with one Double bed and two Single beds

  • Max. number of persons: 4
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Our restaurants and bars

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR RENDEZ-VOUS

Photo non contractuelle / Strictly non binding

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Villepinte Parc Expos

100% genuine reviews from our guests

Find out more

AccorHotels Rating 3.5/5

1,876 reviews

tripadvisor

TripAdvisor Rating 3.0/5

83 reviews

Paid extra for 2 beds, made request for 2 beds. Got 1 bed.

Customer review rating 3.5/5

Dan Business - 12/10/2019 AccorHotels review

Paid extra money and made specific requests for 2 beds. Room type was 2 beds. Upon check-in I was provided a room with 1 bed.

Dear DAN B., Thank you for taking the time to tell us about your experience at the ibis Villepinte Parc Expos. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Satisfait

Customer review rating 3.5/5

Anonymous Business - 07/10/2019 AccorHotels review

Je suis satisfait

Madame S., Nous vous remercions pour vos commentaires suite à votre séjour à ibis Villepinte Parc Expos. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame, en l’expression de nos sentiments les meilleurs

staff extremely customer care

Customer review rating 3.5/5

J. Business - 23/09/2019 AccorHotels review

despite the late arrival, and the fact that there were many people on the reception, the staff was taking care of each, benevolent. on the evening and also on the morning after a short week

Tired hotel needs updating

Customer review rating 3.5/5

Natalie Business - 20/09/2019 AccorHotels review

Unfortunatley this hotel is due an upgrade. The bed sheets were ripped and tatty. The desk and wardrobe area was cracked and worn. Although the hotel staff were very nice, the staff in the restaurant are rude and unhelpful.

Dear NATALIE R., Thank you for taking the time to tell us about your experience at the ibis Villepinte Parc Expos. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Hotel is adequate.

Customer review rating 3.5/5

Azmi M. Business - 18/09/2019 AccorHotels review

It was OK. I fell down in the bathroom. Its never happened before. The bathroom floor is slipper when wet. Room 117. Luckily I was not injured and did not hit anything when I fell.

Dear Mr AZMI M., Thank you for taking the time to tell us about your experience at the ibis Villepinte Parc Expos. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. We have took note about your fall during your stay and we are very sorry about that. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Hotel badly organized

Customer review rating 3.5/5

Roberta Business - 13/09/2019 AccorHotels review

The key to our room never worked. We needed to have it reconfigured each time we entered the room. During breakfast there was not enough cutlery, dishes and food for the number of guests. The waiting time at the restaurant for dinner was extremely long. One night we waited for three hours.

Dear Mrs ROBERTA P., Thank you for taking the time to tell us about your experience at the ibis Villepinte Parc Expos. We are sorry that your experience did not meet your expectations; please allow me to express our sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Very poor customer centricity

TripAdvisor rating 3.0/5

mrpcosta Family - 20/08/2019 TripAdvisor review

It’s unacceptable that a customer is informed that his booking is not feasible at the day of the stay, especially given the fact that booking was done 3 weeks ago. As consequence, I was forced to book another room and split the family. To make it worse, I suggested that I could book two smaller rooms, thus paying the difference to the largest and more expensive family room. To my surprise and astonishment, the receptionist did not accept my request. And my free drink for being a silver member was not even offered. The room had several problems like the shower drain was somehow clogged, and the bathroom got all flooded!!!! Lastly, breakfast service was really below average, and a particular employee was particularly impolite with some guests. Terrible experience!

Not satisfactory.

Customer review rating 3.5/5

Chiranjib G. Families - 17/07/2019 AccorHotels review

Bed sheets, pillow cover and towels were not changed. On last day during check out wake up alalm was not given despite requested for.

Dear CHIRANJIB g., Thank you for taking the time to tell us about your experience at the ibis Villepinte Parc Expos. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Poor customer experience

Customer review rating 3.5/5

Jill B. Families - 10/07/2019 AccorHotels review

On arrival the person on reception was friendly and helpful, which was good! However it would appear he was the only staff member who's was ! From then on in the other staff members were interested in give any customer services what so ever! Often spending more time on mobile or if at reception hunch over the keyboard surfing the net:( On check out the young man did not ask if we enjoyed out stay or smile raised his head from his mobile and said "Do you want a facture ?" in tone if I can be bothered to print you one! He also did not give me the car park code to exit. On my return he gave me the code with no 'I sorry sir..here go" When I got to the barrier the code was wrong !!! Had to return once again to reception!! Again no apogee for the incorrect code just mumbled "they change it ever day...it is now 1234" The breakfast was very poor and not worth ten euros what was supposed to be hot was cold and the rest was of poor quality! The room was fine as you would expect from a budget stay. But this does not excuses bad manors from staff and poor service. The information in the room say's that at any time 24/7 you can enjoy a snack in your from our menu! (list of items no prices) Just order at the bar...So go to the bar to make an order "No sir we do not do this...!!! Strange I say as I explain that the room info says you do! NO! YOU EAT IN HERE OR YOU CAN ORDER FROM THE MENU HERE AND TAKE TO YOU ROOM IF YOU WANT! Again nice customer service and miss information. As a member of the Accor hotel this has to date been my worst experience - regards Matthew B. (do better please or loose customers)

Budget Hotel- No Frills

Customer review rating 3.5/5

Barney Families - 04/07/2019 AccorHotels review

Our stay was fine. The hotel was just a place to sleep but nothing beyond that aspect. The train line into Paris and to CDG is a long distance away from the hotel. We would arrive to the train station after 11pm each night and have to walk 20 minutes on a very dark road surrounded by woods. It felt very unsafe! At one point we even decided to take transportation to avoid this walk. One of the two rooms we had was a double bed and a twin bed. The twin bed was situated under a ledge and the person sleeping there hit his head a few times upon sitting up. The setup was not ideal. The restaurant in the hotel also provided us with the grossest dinner we have ever had! Overall, the hotel was just a place to sleep. We would probably select another hotel when returning to the Paris area.

Customer review rating 3.5/5

Anonymous Business - 23/06/2019 AccorHotels review

Convenient. Best option for this period for me.

Average

Customer review rating 3.5/5

Anonymous Business - 23/06/2019 AccorHotels review

WiFi too slow. Room ok Diner at la Boucherie was not great Breakfast was ok

Clean friendly hotel with very nice restaurant - but menu only in French.

Customer review rating 3.5/5

Neil B. Friends - 20/06/2019 AccorHotels review

Staff were very helpful especially Marrianne or Marria (I think it was). Excellent room with a very comfortable bed & a good shower. The only minor down sides were the slamming of doors because they didn't fit properly, the bar closing at 23:00 & the lack of any English menus, especially considering the number of non french people staying there.

Comfortable, clean and close to airport.

Customer review rating 3.5/5

A. Families - 16/06/2019 AccorHotels review

Greeted by friendly staff. Our room was available earlier than expected.

Convenient Hotel for the Expo

TripAdvisor rating 3.0/5

Q4961EHpaulm Couples - 06/06/2019 TripAdvisor review

Unfortunately not a good experience at this hotel. The air-conditioning was not working when we got there. The staff are not as positive as I have experienced in the past with Accor. Difficult to get the lift in the morning as the staff are hogging them. Ordered a double with single bed only to find it is exactly the same size as a double room. Ended up getting an extra room both nights because of this. Parking was not good. Hotel too crowded. Could not get a table at the restaurant on the second night as fully booked. Disappointed.

Great

Customer review rating 3.5/5

Sandrahamilton Families - 03/06/2019 AccorHotels review

Hotel staff at check in were great food staff did not seem to care we were there. Room fabulous clean great for dogs families. But the bed linen was stained :(

Not one of the nicer Ibis Hotels

Customer review rating 3.5/5

Stephan Families - 01/06/2019 AccorHotels review

Not all Ibis are the same. Stayed in a few recently and this was the worst. The hotel feels quite tired, the breakfast selection is quite poor, don't feel like staying there again.

Room and staff all good - Chinese guests atrocious

Customer review rating 3.5/5

Anonymous Business - 22/05/2019 AccorHotels review

Didn't get any breakfast as the whole lost was eaten by the Chinese guests who were the rudest and loudest I've ever encountered Shame really as the room was ok and the staff all very good

Customer review rating 3.5/5

Jasy Couples - 02/04/2019 AccorHotels review

Good and gentle crew!

Dear YANNICK N., We very much appreciate your comments regarding your stay at the ibis Villepinte Parc Expos. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Too difficult to reach

TripAdvisor rating 3.0/5

DAVIDE B Business - 23/02/2019 TripAdvisor review

The hotel is an average IBIS with a restaurant on the ground floor, but too difficult to reach. It is a good 10 minutes walk from the Metro Station, with no shuttle service, even in the busy days of exhibition. But what is more unaccepable is the fact that you have to drag your trolleys and bags on a muddy path to access the hotel: how much would it cost to make a concrete or gravel trottoir? No, sirs, this is not ok

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