ibis London Greenwich 3 stars

Customer review rating (ALL Rating) 4.1/5 586 reviews

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30 Stockwell street, Greenwich, SE10 9JN LONDON, United Kingdom

Description

Hotel extras

  • Banana Tree restaurant provides a selection of Pan-Asian cuisine

  • Set in the heart of the popular Greenwich Village

  • Just a five minute walk from Greenwich station (National Rail with trains to London Bridge).

  • Just a ten minute walk from The Royal Observatory

  • International team able to speak multiple languages!

Our accommodation(s)

Hotel location

ibis London Greenwich

30 Stockwell street, Greenwich
SE10 9JN LONDON
United Kingdom

GPS:51.479954, -0.009373

Telephone
Fax +44 20 8858 7139

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

BANANA TREE | RESTAURANT

A PAN ASIAN FEAST | Our restaurant brings exotic Pan-Asian street food flavours to you: from soups and salads, to wok-tossed noodles, stir fries and curries, as well as South-East Asia-inspired desserts and cocktails (40% of the menu is plant-based!).

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  586 reviews

TripAdvisor Rating  4.0/5  1,554 reviews

Good basic very small

TripAdvisor rating 3.0/5

gregorykY1668RE TripAdvisor review

Ticks all the boxes as clean very basic accommodation hotel Very funky great for back packers or people traveling light, very tight rooms and very tight bathroom area, we only stayed a couple nights could not do it for much longer, close to gmt and a big old ship and train station

Thank you for taking the time to share your feedback with us. We're pleased to hear that our hotel met your expectations for cleanliness and provided a funky atmosphere that appeals to backpackers and travelers. However, we apologize for any inconvenience caused by the tightness of the rooms and bathroom area. We understand that this may not be suitable for longer stays. We're glad to know that our proximity to GMT, a big old ship, and the train station added to the convenience of your visit. Your comments are important to us, and we will take them into consideration as we strive to improve our guests' experiences. We hope to have the opportunity to welcome you back again in the future.

Thankgod for limited time reservations to get us out

TripAdvisor rating 1.0/5

albertalouburke Families - TripAdvisor review

If it wasnt for the gact of we had to get to a reservation i would have asked to change The bathroom was very dim and stunk like a urinal Air-conditioning did not work,room was stuffy and had to sleep with the window open which overlooked the aircon systems which were nice and noisy My father and sister had a ground floor room that was like a dungeon it had no window with twin beds which may as well have been a double bed as they were crammed in

Thank you for sharing your experience with us. We're sorry to hear that your stay fell short of your expectations. It's disappointing to learn about the issues you encountered with the bathroom lighting and odor, as well as the malfunctioning air conditioning. We apologize for any discomfort this caused during your stay. Additionally, we regret to hear about the inconvenience your father and sister experienced with their ground floor room. Your feedback is invaluable to us, and we will address these concerns with our team to ensure improvements are made. We appreciate your understanding and hope to have the opportunity to provide you with a much more satisfactory experience in the future.

.... But they also got flaws

TripAdvisor rating 1.0/5

Simon E Friends getaway - TripAdvisor review

I basically paid £129 for one night to get: -Wifi with very bad connectivity -Shampoo & Shower Gel bottle almost empty (had to ask a staff member to change them as only one of us could have a shower) - Pillows as thin as a sheet of paper (thank you for the neck pain and the bad sleep) - TV that kept on crashing while trying to choose the channel - A/C that, despite setting it up to 25 degrees, kept on blasting very cool air Very disappointed in this location, I am not used to writing reviews, but this one..... abysmal experience

Thank you for your comments. We apologise for the problems you faced during your visit. It's upsetting to read about the WiFi's poor connectivity, as well as the limited supply of shampoo and shower gel. In addition, we apologise for the discomfort caused by the thin pillows, as well as the annoyance of the TV and air conditioning not working properly. We value your feedback, and we will work with our staff to rectify these issues as soon as possible. We appreciate your patience and understanding, and we aim to make things up to you with a much better experience on your future visit.

Satisfactory service at the price point

Customer review rating 4.5/5

Felicia Solo - Confirmed reviews ALL

The staff was very kind and the rooms were big enough for an Ibis hotel.

Dear FELICIA F., We very much appreciate your feedback regarding your stay at the Ibis London Greenwich. Thank you for taking the time to share your thoughts as a distinguished Silver member. We are delighted to hear that you found our service satisfactory. It is heartening to know that our staff's kindness made a positive impression on you, and that the spaciousness of our rooms met your expectations. Your valuable input supports us in upholding our commitment to excellence, and we eagerly look forward to the chance to surpass your expectations during your future visits. Sincerely, Roxana Ion Hotel Team Leader

Good for exploring Greenwich

Customer review rating 4.0/5

Lenka Couples - Confirmed reviews ALL

Short stay in the heart of Greenwich - great for exploring.

Dear LENKA F., We very much appreciate your comments regarding your stay at the Ibis London Greenwich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Wee pleased to learn that you found our accommodations suitable for your short stay in Greenwich. Your satisfaction with our location for exploring the area is greatly appreciated. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Roxana Ion Hotel Team Leader

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Other web-users rate our hotel

  • 654 reviews 9.5/10 Location
  • 846 reviews 5.5/10 Room
  • 597 reviews 8.8/10 Service
  • 15 reviews 5.4/10 WiFi
  • 328 reviews 6.8/10 Cleanliness
  • 186 reviews 4.8/10 Breakfast
  • 176 reviews 5.3/10 Value
  • 85 reviews 7.8/10 Vibe

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