Hotel - ibis Nancy Centre Gare et Congres
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Ibis Hotel Hotel

ibis Nancy Centre Gare et Congres Hotel

3, rue Crampel 
54000  NANCY
FRANCE

484 reviews
TripAdvisor Rating Based on 484 reviews
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Wireless Internet connection
    • WIFI in your room
    • WIFI access
  • Parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying, Nearby)
    • Bus/coach parking area (Paying, Nearby)
  • Accessibility for people with reduced mobility
    • Rooms for guests with reduced mobility - Contact the hotel
    • Accessible bathroom
  • Pet allowed 8  EUR
  • Reception open 24 hours a day

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Wireless Internet connection
    • WIFI in your room
    • WIFI access
  • Parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying, Nearby)
    • Bus/coach parking area (Paying, Nearby)
  • Accessibility for people with reduced mobility
    • Rooms for guests with reduced mobility - Contact the hotel
    • Accessible bathroom
  • Pet allowed 8  EUR
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine

Catering

  • 1 bar(s)

Business services

  • 1 meeting room(s)
  • Web corner
  • Copy/print service available
See all services

Hotel location

Our rooms

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 82 rooms
  • 26 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • 6 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Radio in room
    • WIFI in your room
    • Direct dial telephone
    • TV Bouquet beIN Sports
    • Satellite/cable colour TV
    • Crib on request
    • RJ 45 outlet
    • Hair dryer at reception
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating Based on 1,560 reviews

Our guest reviews for ibis Nancy Centre Gare et Congres

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating Based on 484 reviews
AccorHotels certified review
Mr B. Friends - 05/07/2017
« Mr Bullivant »

The receptionist on arrival was very very rude due to a slight mix up over the phone from another hotel (who were very helpful) we were booked in for 2 rooms when we only wanted 1. After explaining he was very rude and patronising, then later checking my email receipt after I had left I had been overcharged for my stay!!! I will not be staying there again and am in the process of trying to get back the money I am owed.

AccorHotels certified review
Caroline M. Couples - 18/06/2017
« Great place for our holiday »

We received a warm welcome, and all the staff were great: friendly, efficient and helpful. The rooms were immaculately clean, and we felt thoroughly at home from the moment we arrived until we left 5 days later.

AccorHotels certified review
Anonymous Solo - 16/05/2017
« Little value for the money »

I was extremely dissatisfied to see that for that price, on a weekday, in a small city that is beautiful but not frequented by many tourists. After squeezing into the room, and discovering there wasn't even enough room in the bathroom to put my few toiletries or a way to block the bathtub to take a bath, I walked out and two blocks away I found a nice small hotel with a bigger room, nicer atmosphere, and better furnished half the price, three minutes away from the station, which I will go to next time. This hotel is only for people who don't know the town at all and are afraid they will miss their train. There are cheaper Ibis hotels in Paris with nicer rooms.

TripAdvisor certified review
Couples - 02/05/2017
« Great location, good hotel »

The hotel is opposite the train station just off a modern square and five minutes from the centre of town. Staff are competent, rooms are clean and quiet. Hotel is clean. Nancy is a very walkable city with tons of eating options in the centre.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rose Mary, We very much appreciate your comments regarding your stay at the ibis Nancy Centre Gare et Congres. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elodie Duty Manager

AccorHotels certified review
Anonymous Solo - 08/04/2017

I found the hotel very comfortable and clean. Perfect for an overnight stay. Better still, it was only a minute's walk to the station which was perfect as I had to catch an early morning train. However, there was a problem with the toilet flushing in my room - I could not make it work. I reported this to reception and someone came while I was out. However, the next time I needed to use the toilet I could still not make it flush. I told reception again (different person) who said "c'est souvent difficile, mais il faut insister". I can assure you "jai insisté à plusierus réprises" and still nothing happened. It was extremely disappointing that this problem was not taken seriously by your staff - if there is something special that needs to be done to flush the toilet, then maybe someone could have come to my room to show me what it was! So much for the Ibis 15 minute guarantee of fixing anything that's wrong in the room. Had it not been for this problem, I would have rated your hotel 8/10. You can contact me at diarrall@iinet.net.au

AccorHotels certified review
Anonymous Couples - 03/04/2017

Hotel et personnel agreables

AccorHotels certified review
Anonymous Business - 06/03/2017

Overall, a very pleasant experience. The location was superb...right outside the Central Train Station. Since no refrigerator or microwave oven were available in the rooms, the staff allowed the use of these appliances in the Reception area. Also, the breakfast was sufficient and pleasant. The hotel also is located right around the corner from a small grocery/convenience store, which was very helpful for being able to buy some food items. Finally, the helpful staff was able to store my suitcase for a few hours after check-out, until I returned from a meeting.

TripAdvisor certified review
Business - 05/03/2017
« Good base for a citytrip »

I spent 3 nights in this hotel. It is just opposite to the railway station this was the main reason to choose this Ibis as I had an early train. It was important that I got full breakfast at 06:00. The room is relatively small, but it was enough. The bed was ok and I highly appreciated that there was a normal duvet cover and not only sheets. The bathroom is practical the size is also reasonable. The breakfast was various, good start for a busy day. The staff was helpful and attentive.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel Ibis Nancy Centre Gare & congrès ! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Elodie Duty Manager

AccorHotels certified review
Anonymous Business - 03/03/2017

Overall I am very satisfied with my stay in this hotel. Good location, solid standard, nice staff, acceptable prices, good breakfast.

AccorHotels certified review
Anonymous Couples - 11/01/2017

Well, our stay was really quick because we arrived at the hotel at 9.00 pm and only had a few minutes to get ready for the New Year's Eve dinner. When we came back, it was 2.00 am and we left the hotel at 11.00. Nevertheless, the welcoming wad really friendly and we had an excellent night. No noise at all.

AccorHotels certified review
Anonymous Couples - 28/12/2016

Correct

AccorHotels certified review
Anonymous Families - 28/11/2016

The hotel was not as we realle expected in comparison with other IBIS. The elevator was not working and we were place until the 5th floor and my mother is 71 years old. We didn't receive any apology for this BIG inconvenience or expected the hotel to offer at least breakfast for free to make us feel that they really cared for us as a guests and that they were walking the extra mile in order to make us forget the 5 flights we have to climb up and get down wvery morning

AccorHotels certified review
Anonymous Business - 26/11/2016

Satisfactory. Except that the elevator was down for the whole two days of my stay. The 15 minute guaranty was declared not relevant... Many elder people had to go up and down the three stairs with their suitcases. First time in years that I have seen such a long out of order and no apologizes or explanation at the front desk whatsoever.

AccorHotels certified review
Anonymous Solo - 20/11/2016

Everything was perfect

AccorHotels certified review
Anonymous Business - 16/10/2016

Excellent location close to the rail station. The usual standards of the Ibis chain. Friendly staff.

AccorHotels certified review
Anonymous Friends - 15/10/2016

Requested additional towels and were told to come to the lobby to get them. Our air conditioner would not stay on. The girl at the front desk said she couldn't help us as she was alone. We slept with the window open and were kept up all night by the outside noises, people talking and yelling. We were so exhausted, we didn't enjoy the rest of our trip and drove home early.

AccorHotels certified review
Anonymous Business - 29/09/2016

I usually stay in an Ibis on my business trips, first time in Nancy. As usual Ibis are just fine for my way to travel and this quality is very stable throughout all Ibis hotels in Europe, I feel at home. In Nancy I must say that the staff is particularly kind helpful and even joyful. A wonderful staff indeed.

AccorHotels certified review
Anonymous Friends - 26/09/2016

The stay in the hotel is ok, as the room is very dusty and the services is general ok. But I must said that I was very impressed by the young girl in the reception when I checked out, the lift is not working on Sunday, and she help to carry my suitcase from Level 6 to ground floor, she is extremely helpful and provide excellent services. Unfortunately i didn't get her name as there are a lot of people checking out. please forward my thanks to her. (she is working in the morning around 9am last Sunday)

AccorHotels certified review
Anonymous Couples - 17/09/2016

TRES BELLE CHAMBRE. AGREABLEMENT SURPRIS.

AccorHotels certified review
Anonymous Solo - 21/08/2016

Arrived late. Had to pay full rates. (not booked in advance) Room was not quite up to the standard that I normally expect from Ibis. (mould around the edge of the bath and a bit tatty) Helpful receptionist.

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