Hotel - ibis Nancy Centre Gare et Congres
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Nancy Centre Gare et Congres Hotel

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3.5/5 531 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Wireless Internet connection
    • WiFi in your room
    • WiFi access
  • Parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying, Nearby)
    • Bus/coach parking area (Paying, Nearby)
  • Accessibility for people with reduced mobility
    • Rooms for guests with reduced mobility - Contact the hotel
    • Accessible bathroom
  • Pet allowed 8  EUR
  • Air conditioning
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine

Catering

  • Breakfast
  • 1 bar(s)

Business services

  • 1 meeting room(s)
  • Web corner
  • Copy/print service available
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Hotel location

Our rooms

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 82 rooms
  • 26 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • 6 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Radio in room
    • WiFi in your room
    • Direct dial telephone
    • TV Bouquet beIN Sports
    • Satellite/cable colour TV
    • Crib on request
    • RJ 45 outlet
    • Hair dryer at reception
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating Based on 1,903 reviews

Our guest reviews for ibis Nancy Centre Gare et Congres

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 531 reviews
AccorHotels certified review
J-m. B. Business - 24/01/2018
« Convenient and good value »

As this was not the first time I have stayed at the IBIS Nancy Centre Gare, I knew what to expect. I find this hotel very convenient for my activities in Nancy. The rooms are clean and the breakfast is fine for my needs. although there are no scambled eggs, only boiled eggs one can time oneself. This time, I had one major complaint : I was awoken during the night by the smell of cigarette smoke coming into my room from the next door neighbouring guest room. This room had a connecting door (locked of course) with my room but the smoke & smell passed easily under the door. In other countries smoking in a non-smoking hotel room is an offence, and hotels can fine the occupant. Unfortunately I heard from reception that this not yet possible in France. My suggestion to the hotel management is that they should levy a charge on the occupant who has smoked to cover the cost of cleaning and sanitizing the room. In UK and NL, this charge can be up to about Euros 250 with the threat of legal proceedings. It took me a long time to fall asleep again, because I needed the window to be open to dispel the smoke and smell. I hope IBIS hotel will take action to prevent this happening again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JEAN-MARIE B., Thank you for taking the time to tell us about your experience at the ibis Nancy Centre Gare et Congrès. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bien à vous, Votre hôtel ibis Nancy Centre Gare et Congrès

AccorHotels certified review
L.p Business - 11/01/2018
« Simple but good hotel / good buffet breakfast »

happy of my stay, near the train station and just in front of the tramway

Our hotel has responded to the review
Our hotel has responded to the review

Dear LAURENT PORRE, We very much appreciate your comments regarding your stay at the ibis Nancy Centre Gare et Congrès. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bien à vous, Votre hôtel ibis Nancy Centre Gare et Congrès

AccorHotels certified review
Julie Solo - 22/12/2017
« Perfect location »

Just across the road from Gare De Nancy so perfect for getting the train to Paris the next morning. A lovely hotel and very friendly staff. My room was great, very comfortable bed and the shower had excellent water pressure. The buffet breakfast was excellent and a good start to the day. This hotel is a great location and within walking distance to everything that lovely about Nancy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JULIE LOWE, We very much appreciate your comments regarding your stay at the ibis Nancy Centre Gare et Congrès. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bien à vous, Votre hôtel ibis Nancy Centre Gare et Congrès

AccorHotels certified review
Edgard Business - 13/12/2017
« Mr. »

Lack of public and private transport.

Our hotel has responded to the review
Our hotel has responded to the review

Dear EDGARDO M., Thank you for taking the time to tell us about your experience at the ibis Nancy Centre Gare et Congres. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Your ibis hotel Nancy Centre Gare et Congrès

AccorHotels certified review
Anonymous Business - 12/10/2017
« expensive for a budget hotel »

clean but hot rooms and noisy arera.

Our hotel has responded to the review
Our hotel has responded to the review

Dear STEPHEN WILLIAMS, Thank you for taking the time to tell us about your experience at the ibis Nancy Centre Gare et Congres. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bien à vous, Votre hôtel ibis Nancy Centre Gare et Congrès

AccorHotels certified review
Dimitri M. Solo - 05/10/2017

Everything's great, exept that they don't do pancakes anymore. That's too bad :(

Our hotel has responded to the review
Our hotel has responded to the review

Dear DIMITRI M., We very much appreciate your comments regarding your stay at the ibis Nancy Centre Gare et Congres. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Votre hôtel ibis Nancy Centre Gare et Congrès

AccorHotels certified review
Carlos S. Families - 27/09/2017
« GOOD »

I´m still waiting for my personnel card 30…1436

Our hotel has responded to the review
Our hotel has responded to the review

Exmo Senhor S., Agradecemos os seus comentários no seguimento da sua estada no ibis Nancy Centre Gare et Congres. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos. Bien à vous, Votre hôtel ibis Nancy Centre Gare et Congrès

AccorHotels certified review
Anonymous Couples - 08/09/2017
« ok »

2 little towels is not much when you are in 2 and you wash your hair...

Our hotel has responded to the review
Our hotel has responded to the review

Madame, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Madame, nos salutations distinguées. Bien à vous, Votre hôtel ibis Nancy Centre Gare et Congrès

AccorHotels certified review
Robin Families - 28/08/2017
« Prima hotel »

Prima hotel, fijne ligging.

Our hotel has responded to the review
Our hotel has responded to the review

Geachte ROBIN V., Wij stellen uw opmerkingen over uw verblijf in ibis Nancy Centre Gare et Congres erg op prijs. Het is altijd prettig om positieve reacties te mogen ontvangen. Uw opmerkingen zullen wij overbrengen aan ons team. Wij zijn ervan overtuigd, dat uw reactie ons personeel zal stimuleren om voortdurend te blijven streven naar een hoge kwaliteit van onze dienstverlening. Nogmaals bedankt voor het delen van uw ervaringen en wij hopen dat uw volgende bezoek even prettig zal verlopen als het vorige. Hoogachtend, Votre hôtel ibis Nancy Centre Gare et Congrès

AccorHotels certified review
C. Couples - 02/08/2017
« Mr »

RAS

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur C., Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à ibis Nancy Centre Gare et Congres. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Les hôtels Ibis sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. Soyez assuré que les mesures nécessaires seront mises en oeuvre afin d’améliorer la qualité des prestations évoquée. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. Bien à vous, Votre hôtel ibis Nancy Centre Gare et Congrès

AccorHotels certified review
S G. Families - 29/07/2017
« not bad »

Satisfactory. My only complaint is that breakfast was added to my bill which I had not asked for and would not have chosen to have but it seemed easier to take the breakfast than try to have it removed from the invoice. If someone arrives having booked a room only you should ask them before adding the breakfast charge.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Elodie Duty Manager

AccorHotels certified review
Mr B. Friends - 05/07/2017
« Mr B. »

The receptionist on arrival was very very rude due to a slight mix up over the phone from another hotel (who were very helpful) we were booked in for 2 rooms when we only wanted 1. After explaining he was very rude and patronising, then later checking my email receipt after I had left I had been overcharged for my stay!!! I will not be staying there again and am in the process of trying to get back the money I am owed.

AccorHotels certified review
Caroline M. Couples - 18/06/2017
« Great place for our holiday »

We received a warm welcome, and all the staff were great: friendly, efficient and helpful. The rooms were immaculately clean, and we felt thoroughly at home from the moment we arrived until we left 5 days later.

AccorHotels certified review
Anonymous Solo - 16/05/2017
« Little value for the money »

I was extremely dissatisfied to see that for that price, on a weekday, in a small city that is beautiful but not frequented by many tourists. After squeezing into the room, and discovering there wasn't even enough room in the bathroom to put my few toiletries or a way to block the bathtub to take a bath, I walked out and two blocks away I found a nice small hotel with a bigger room, nicer atmosphere, and better furnished half the price, three minutes away from the station, which I will go to next time. This hotel is only for people who don't know the town at all and are afraid they will miss their train. There are cheaper Ibis hotels in Paris with nicer rooms.

TripAdvisor review
Couples - 02/05/2017
« Great location, good hotel »

The hotel is opposite the train station just off a modern square and five minutes from the centre of town. Staff are competent, rooms are clean and quiet. Hotel is clean. Nancy is a very walkable city with tons of eating options in the centre.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rose Mary, We very much appreciate your comments regarding your stay at the ibis Nancy Centre Gare et Congres. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elodie Duty Manager

AccorHotels certified review
Anonymous Solo - 08/04/2017

I found the hotel very comfortable and clean. Perfect for an overnight stay. Better still, it was only a minute's walk to the station which was perfect as I had to catch an early morning train. However, there was a problem with the toilet flushing in my room - I could not make it work. I reported this to reception and someone came while I was out. However, the next time I needed to use the toilet I could still not make it flush. I told reception again (different person) who said "c'est souvent difficile, mais il faut insister". I can assure you "jai insisté à plusierus réprises" and still nothing happened. It was extremely disappointing that this problem was not taken seriously by your staff - if there is something special that needs to be done to flush the toilet, then maybe someone could have come to my room to show me what it was! So much for the Ibis 15 minute guarantee of fixing anything that's wrong in the room. Had it not been for this problem, I would have rated your hotel 8/10. You can contact me at di…

AccorHotels certified review
Anonymous Couples - 03/04/2017

Hotel et personnel agreables

AccorHotels certified review
Anonymous Business - 06/03/2017

Overall, a very pleasant experience. The location was superb...right outside the Central Train Station. Since no refrigerator or microwave oven were available in the rooms, the staff allowed the use of these appliances in the Reception area. Also, the breakfast was sufficient and pleasant. The hotel also is located right around the corner from a small grocery/convenience store, which was very helpful for being able to buy some food items. Finally, the helpful staff was able to store my suitcase for a few hours after check-out, until I returned from a meeting.

TripAdvisor review
Business - 05/03/2017
« Good base for a citytrip »

I spent 3 nights in this hotel. It is just opposite to the railway station this was the main reason to choose this Ibis as I had an early train. It was important that I got full breakfast at 06:00. The room is relatively small, but it was enough. The bed was ok and I highly appreciated that there was a normal duvet cover and not only sheets. The bathroom is practical the size is also reasonable. The breakfast was various, good start for a busy day. The staff was helpful and attentive.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel Ibis Nancy Centre Gare & congrès ! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Elodie Duty Manager

AccorHotels certified review
Anonymous Business - 03/03/2017

Overall I am very satisfied with my stay in this hotel. Good location, solid standard, nice staff, acceptable prices, good breakfast.

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