ibis Aachen Marschiertor (Aix la Chapelle) Hotel 2 stars

TripAdvisor rating 4.0/5 712 reviews
ibis Aachen Marschiertor (Aix la Chapelle)
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Hotel extras

The border region of Germany, Belgium and the Netherlands is on the hotel's doorstep, making it the perfect meeting point for international meetings. The location is also ideal for excursions into the different countries.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Leisure and activities
  • Other sports activities
Business services
  • 2 meeting room(s)
  • Self service business centre

Hotel location

ibis Aachen Marschiertor (Aix la Chapelle)

Friedland Strasse 6-8
52064
aachen
germany

Tel: +4924147880

Fax: (+49)241/4788110

Contact email

Check-in from 15h00

Check out up to 12h00

  • By plane

    BRUSSELS AIRPORT At 141km / 87.61 miles

  • By plane

    DUSSELDORF At 90km / 56.25 miles

  • By plane

    KOELN At 75km / 46.88 miles

  • By car

    AACHEN-LAURENSBERG At 3km / 1.88 miles

  • By car

    EUROPAPLATZ At 3km / 1.86 miles

  • By train

    HAUPTBAHNHOF At 0.2km / 0.13 miles

GPS :50.767747, 6.085763

Our accommodations

The 104 attractively furnished rooms will ensure that you feel at home. All rooms feature Sweet Bed by ibis beds for a pleasant and peaceful night's sleep. The rooms also feature soundproofing, flat-screen TV and a desk.

Standard Room with Double bed

  • Max. number of persons: 2
  • Area: From 0
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products

Standard Room with Twin Beds

  • Max. number of persons: 2
  • Area: From 16
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products

Our restaurants and bars

IBIS KITCHEN RESTAURANT

Type of cuisine: International

Indulge yourself at our ibis kitchen Restaurant, open daily from 6pm. Whether you enjoy international dishes or regional specialties, our restaurant offers a wide selection to satisfy virtually all culinary tastes.

Dinner

18:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE BAR

Photo non contractuelle / Strictly non binding

Open around the clock: Our hotel bar provides a relaxed atmosphere for whiling away the hours. Relax with a coffee, a glass of wine, a beer or a light snack.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 44

  • Maximum capacity: 35 people

Find out more

Our guest reviews for
ibis Aachen Marschiertor (Aix la Chapelle)

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

2,271 reviews

tripadvisor

TripAdvisor Rating 4.0/5

712 reviews

Mini Break

TripAdvisor rating 4.0/5

Henry H Couples - 13/09/2019 TripAdvisor review

Nice staff,clean hotel,good selection of food and drink,good location.Stayed near to stairs and cupboard next to my room had what sounded like a pump going on and off all night,this was very disturbing

Dear Henry H, thank you very much for your feedback regarding your stay in our hotel. We are sorry, that you have been disturbed by the elevator. We ask you to apologize the inconveniencies. Please don't hesitate to remember us to give you a room away from stairs and elevator on your next stay. We hope that we could welcome you again soon. Wth kind regards, Your staff ibis Aachen Marschiertor

A very pleasant stay

Customer review rating 4.3/5

Anonymous Business - 26/08/2019 AccorHotels review

Everything worked smoothly from check-in to check-out. Clean, quiet room, comfortable bed, well-assorted breakfast buffet, friendly staff, although I did not have to interact much with them. At busy times during breakfast, they had trouble keeping up with demand and ran out of very basic things such as bowls, glasses, orange juice, and milk.

Dear Henrik Junge M., Thank you for taking the time to tell us about your experience at the ibis Aachen Marschiertor. We are sorry, that there was a feeling of "busy moments" during the breakfast time; please allow us to express our sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. It is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Your staff ibis Aachen Marschiertor

Clean and good breakfast

Customer review rating 4.3/5

Helen T. Couples - 25/08/2019 AccorHotels review

Nice housekeeping staff and helpful reception

Dear Helen T., We very much appreciate your comments regarding your stay at the ibis Aachen Marschiertor. It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope your next visit will be as pleasant as the previous one. Sincerely, Your staff ibis Aachen Marschiertor

Very good

Customer review rating 4.3/5

Professor R. Solo - 22/08/2019 AccorHotels review

Pleasant and helpful staff

Great hotel, service not so

Customer review rating 4.3/5

Anonymous Business - 18/08/2019 AccorHotels review

The lady in the front desk was not available when I checked out and hat to wait at least 5 min. Then the card machine was not working and left without my receipt. It was later mailed accordingly.

Dear Miguel N., Thank you for taking the time to tell us about your experience at the ibis Aachen Marschiertor. We are sorry that your experience concerning the check out did not meet your expectations; please allow us to express our sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. It is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Your staff ibis Aachen Marschiertor

Mr

Customer review rating 4.3/5

Peter W. Couples - 09/08/2019 AccorHotels review

Friendly staff We asked for our return visit to be moved to a room at the rear of the hotel & this was carried out very quickly The food was very good especially the breakfast

Dear Mr W., We very much appreciate your comments regarding your stay at the ibis Aachen Marschiertor. It is always a pleasure to receive positive feedback. We hope your next visit will be as pleasant as the previous one. Sincerely, Your staff ibis Aachen Marschiertor

One night stay in Aachen

TripAdvisor rating 4.0/5

anmcc Couples - 04/08/2019 TripAdvisor review

Stay in Aachen on our way to Budapest. This is an excellent hotel. Really comfortable bedrooms and great breakfast. Reception staff very helpful. Aachen has a really lovely old town centre. Really enjoyed our stay.

Dear anmcc, thank you very much for your great feedback! Your satisfaction is the best motivation for us. We hope that your next stay will be as good as the previous one. With kind regards, Your staff ibis Aachen Marschiertor

Great new air-conditioning

Customer review rating 4.3/5

Ann Couples - 29/07/2019 AccorHotels review

Really enjoyed the fact that air conditioning has been installed and the rooms have been upgraded

Dear Roger N., We very much appreciate your comments regarding your stay at the ibis Aachen Marschiertor and thank you very much for your feedback concerning the refurbishment of the rooms. It is always a pleasure to receive positive feedback. We hope your next visit will be as pleasant as the previous one. Sincerely, Your staff ibis Aachen Marschiertor

Good for tourists & more

TripAdvisor rating 4.0/5

TridentE6 Business - 28/07/2019 TripAdvisor review

This hotel shouldn't be mistaken for the Ibis Aachen Hbf, even though it is actually closer to the station than the other one (and, in my opinion, more conveniently-located as well). It is one of the older in the chain, but it doesn't really feel so. The staff is very helpful and friendly. Definitely worth a recommendation

Dear TridentE6, thank you very much for your comments about your stay in our hotel. It is always a pleasure to receive positive feedback. We hope that your next stay will be as pleasant as the previous one. With kind regards, Your staff ibis Aachen Marschiertor

Good hotel in good location. Freindly staff

Customer review rating 4.3/5

Richard A. Couples - 14/07/2019 AccorHotels review

Very good

Dear Mr A., We very much appreciate your comments regarding your stay at the ibis Aachen Marschiertor. It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Your staff ibis Aachen Marschiertor
Customer review rating 4.3/5

Köhler Families - 10/07/2019 AccorHotels review

Alles ok

Sehr geehrter Herr Köhler, vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen Ihr ibis Team Aachen Marschiertor

Clean Bright and Convenient

Customer review rating 4.3/5

Michael Couples - 30/06/2019 AccorHotels review

Good thank you. Excellent position for town and station

Standard hotel close to rail station

TripAdvisor rating 4.0/5

aussie_bmh Couples - 29/06/2019 TripAdvisor review

This is a typical Ibis hotel-simple accommodation at a value price. Nothing in the way of bells and whistles (although there is a small bar area and restaurant) but it is clean and efficient. The room was small but pleasant. The bed (queen size, I think) was very comfortable as was the pillow. In fact I slept better there than the much higher priced accommodation we stayed at in Bonn and Cologne (not Ibis). We choose it because we are traveling through Europe by train and it is within walking distance of the station (350 metres). My rating is based on my expectation for a budget hotel (2.5 - 3.0 stars).

Dear aussie_bmh, we thank you for your visit and we are happy to welcome you again. Sunny greetings from Aachen Your staff ibis Aachen Marschiertor

Central,meets all ibis standards

Customer review rating 4.3/5

Gerard Couples - 28/06/2019 AccorHotels review

Comfortable.

Dear Gerard G., We very much appreciate your comments regarding your stay at the ibis Aachen Marschiertor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely your ibis Team Aachen Marschiertor

MLG stay

Customer review rating 4.3/5

Ian L. Friends - 20/06/2019 AccorHotels review

Good

Ideal for short stay.

Customer review rating 4.3/5

Garry B. Couples - 17/06/2019 AccorHotels review

Everything met our expectations.

Dear Garry B., We very much appreciate your comments regarding your stay at the ibis Aachen Marschiertor. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope your next visit will be as pleasant as the previous one. Sincerely, Your staff ibis Aachen Marschiertor

Nice rooms, nice staff, but too loud!

Customer review rating 4.3/5

Anonymous Couples - 24/05/2019 AccorHotels review

The AC was not working, so we needed to leave the window open, which made it very loud!

Dear Mr H., We very much appreciate your comments regarding your stay at the ibis Aachen Marschiertor. It is always a pleasure to receive positive feedback. We are sorry that the air conditioning didn't work upon your stay. We ask you to apologize the inconveniencies. Unfortunately it was only possible to start the system after the last room refurbishment. The room installations have only be finished on the 21st and afterwards the installation has been fixed. Now, everything is working fine. We hope that you will give us the opportunity to better serve you on your next stay. Sincerely, Your staff ibis Aachen Marschiertor

New renovated rooms, supposedly new modern design is not always practical.

Customer review rating 4.3/5

Campbell P. Couples - 29/04/2019 AccorHotels review

For 30 years we have stayed at this hotel. This time the breakfast was very good, as always. The staff very friendly and helpful, as always. During our stay this time the rooms in the hotel are being progressively renovated. We had a room with the new grey/brown coloured walls and modern design, also dark floor covering. We find the new dark coloured decor rather unattractive compared to the previous young, fresh, light colours that were more friendly and gave a better atmosphere for the guests. The night tables next to the bed are a new "modern" design with large rounded edges so things fall off. The designer who selected the new decor seems not to understand the purpose of such tables functions best if they have a flat top. The lighting has been re-positioned so there is now no light for the large full length mirror on the bathroom door. Did the designer ever inspect the new room at night? The air conditioning was not working but this was possibly associated with the renovation work gping on. On the positive side, the traditional IBIS small black TV has finally been replaced by a large high definition TV, this is a welcome improvement.

Dear Mr P., We very much appreciate your comments regarding your stay at the ibis Aachen Marschiertor. It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are sorry that your experience concerning the new room did not meet your expectations. We know that the style does not suit all tastes, but we are happy to could offer a newly refurbished room after a long waiting period. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Your staff ibis Aachen Marschiertor

Visit Aachen

TripAdvisor rating 4.0/5

DayTrip19698990929 Couples - 27/04/2019 TripAdvisor review

Very well located hotel, 10 - 15 minutes walk to the city center. Parking is available and costs 8 euros. The room and facilities are Ibis standard. There were minor issues in the shower cabin that need repair/change like leakage from the shower hose, cleaning of the sewage, etc.

Dear DayTrip19698990929, many thanks for the positive feedback. We are looking forward to welcome you again. Sunny greetings from Aachen Your staff ibis Aachen Marschiertor

very noisy room

TripAdvisor rating 4.0/5

Inspire16353449837 Business - 23/04/2019 TripAdvisor review

hello, the room was very noisy due to the noise of the elevator, very complicated to sleep with this noise I do not want a room near the elevator, I prefer rather the opposite of this elevator best regards

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