Hotel - ibis Aachen Marschiertor (Aix la Chapelle)
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Aachen Marschiertor (Aix la Chapelle) Hotel

4.0/5 651 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • Fiber optic technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Private outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed 8  EUR
  • Languages spoken at the hotel
    • German
    • English
    • French
    • Dutch
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Other sports activities  (Nearby)
    • Badminton (Nearby)
    • Bowling (Nearby)
    • Darts (Nearby)
    • Jogging track (Nearby)
    • Squash court (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks

Business services

  • 2 meeting room(s)
See all services

Hotel location

Our rooms

The 104 attractively furnished rooms will ensure that you feel at home. All rooms feature Sweet Bed by ibis beds for a pleasant and peaceful night's sleep. The rooms also feature soundproofing, flat-screen TV and a desk.

  • 104 rooms
  • 90 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 2 family rooms
  • Baby bed
    • Pulse air
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Baby bed
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Emergency info in rooms
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

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4.3/5 AccorHotels Rating 1,980 reviews

Our guest reviews for ibis Aachen Marschiertor (Aix la Chapelle)

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 651 reviews
Ross Couples - 15/07/2018 AccorHotels certified review
« Perfect »

Easy clean basic hotel!

Paul Couples - 13/07/2018 AccorHotels certified review
« 4 nights in Aachen »

Very nice. The check in was easy. The room was clean. The breakfast was good (except for the scrambled egg). Everything in the room worked properly.

Anonymous Solo - 11/07/2018 AccorHotels certified review
« Aachen Stay »

As always the stay was comfortable and the service efficient and friendly.

J. L. Couples - 08/07/2018 AccorHotels certified review
« a hot day with a warm room without vent/airco »

Warm day with a warm room without ventilation/aircond. even no ventilator

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. l., thank you for taking the time to tell us about your experience at the ibis Aachen Marschiertor. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Your staff ibis Aachen Marschiertor

A., D. Friends - 05/07/2018 AccorHotels certified review
« Alles ok »

Alles ok

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrter Herr D. A., vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, Ihr ibis Team Aachen Marschiertor

John Couples - 01/07/2018 AccorHotels certified review
« We enjoyed another stay in this welcoming and friendly hotel »

As always, the staff at the Ibis Marschiertor hotel make us welcome. The rooms are clean, the bed is very comfortable and the reception and bar staff are friendly and helpful. There is a good choice of meals in the restaurant and snacks in the bar.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. and Mrs. P., thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best regards, your ibis staff Aachen Marschiertor

Colin S. Families - 25/06/2018 AccorHotels certified review

Good value for money with clean room and helpful staff. Tea/coffee making facilities in the room would be preferred.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Colin S., We very much appreciate your feedback regarding your stay at the ibis Aachen Marschiertor. It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Your staff ibis Aachen Marschiertor

Couples - 19/06/2018 TripAdvisor review
« Covenient for rail travellers »

Arrived by train for an overnight stay and visit to Cathedral. The hotel is about 10 minutes walk from the station, and there is a Hotel am Marschientor en route to confuse you. The short menu of reasonably priced dishes in the bar was welcome. The bedroom looked spartan but had everything you would expect. Breakfast was very good, with lots of choice. The town centre and sights are a short walk away.

Our hotel has responded to the review
Our hotel has responded to the review

Dear domifa43, we very much appreciate your comments regarding your stay in our hotel. It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Your staff ibis Aachen Marschiertor

Peter W. Families - 15/06/2018 AccorHotels certified review
« Mr »

An excellent place to stay for a weekend or on a stopover from UK

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr W., We very much appreciate your comments regarding your stay at the ibis Aachen Marschiertor. It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Your staff ibis Aachen Marschiertor

R. Business - 09/06/2018 AccorHotels certified review

Service was super Unfortunately the room is Towards the street - very loud and tjere is always light around the window outside...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Klaus R., Thank you for taking the time to tell us about your experience at the ibis Aachen Marschiertor. We are sorry that your experience did not completely meet your expectations; please allow us to express our sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please don't hesitate to ask us for a room on the backside of the hotel upon your next reservation. It is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Your staff ibis Aachen Marschiertor

Don C. Couples - 09/06/2018 AccorHotels certified review
« As expected »

Pleasant, very helpful staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Don C., We very much appreciate your comments regarding your stay at the ibis Aachen Marschiertor. It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Your staff ibis Aachen Marschiertor

Business - 29/05/2018 TripAdvisor review
« Perfect minimalism »

There is everything that is needed, and nothing beyond this. Service without excess, but at a level that is necessary for a working trip. In short, Ibis follows a wonderful formula: all ingenious is simple.

Our hotel has responded to the review
Our hotel has responded to the review

Dear antciperov, we very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope your next visit will be as pleasant as the previous one. Sincerely, Your staff ibis Aachen Marschiertor

L. Business - 23/05/2018 AccorHotels certified review
« Cheerful welcome, good organization for the customer satisfaction »

All the organization and staff dedication are perfect. For the hotel, some small equipments like lamps, window shutting should be updated and improved.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr L., We very much appreciate your comments regarding your stay at the ibis Aachen Marschiertor. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Concerning the refurbishment, we can inform you that it is planned for the begin of 2019. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Your staff ibis Aachen Marschiertor

Solo travel - 15/05/2018 TripAdvisor review
« A certe comfortable, well located hotel »

I return to this hotel every year, as It is next to the train station, a short walk from the cathedral, and a short taxi ride from the Carolus Thermae. It is very Clean, comfortable beds, excellent staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Advisorina, thank you very much for your great feedback. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope your next visit will be as pleasant as the previous one. With kind regards, Your staff ibis Aachen Marschiertor

Spencer B. Solo - 07/05/2018 AccorHotels certified review
« Did what i needed the room to do »

Cleanand tidy room. Disappointed with a single bed. Staff friendly and welcoming. Hotel is a good standard.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Spencer B., We very much appreciate your comments regarding your stay at the ibis Aachen Marschiertor. It is always a pleasure to receive positive feedback. We will share your comments with the team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are very sorry, that you got one of our single rooms. We ask you to apologize the inconveniences. Please remember us upon your next stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Your staff ibis Aachen Marschiertor

Zefei G. Business - 30/04/2018 AccorHotels certified review
« Peculiar smell room and indifferent staff »

No asking for my request about the room, when I check in. Directly giving me a room in the end of the corridor, and noisy road outside the window. Worse still the room have a peculiar smell. Although this smell is not so strong, I still feel uncomfortable. When I walked in corridor, I meet a staff. She just take a quick look at me, and then walked away with indifferent expression.It Just like I was air. How crazy it was! I can not believe this hotel is belong to AccorHotels.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Zefei G., Thank you for taking the time to tell us about your experience at the ibis Aachen Marschiertor. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, your ibis Team Aachen Marschiertor

Andrius P. Solo - 09/04/2018 AccorHotels certified review
« Trip to Aachen »

The hotel was perfectly comfortable with friendly staff, and good range of facilities including a nice range of snacks available. The only criticism was the lack of TV channels that catered for english speaking customers.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrius P., Thank you for taking the time to tell us about your experience at the ibis Aachen Marschiertor. It is great to hear, that you enjoyed your stay. We are sorry that the television program did not meet your expectations; please allow us to express our sincerest apologies. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We will check the actual situation and try to take the appropriate measures to address this problem. We hope, that we could welcome you again soon. Sincerely, Your staff ibis Aachen Marschiertor

John Business - 30/03/2018 AccorHotels certified review
« A welcoming and friendly hotel »

As always, our stay in this well positioned and value for money hotel was enhanced by its attentive, welcoming and friendly staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr P., we very much appreciate your comments regarding your stay at the ibis Aachen Marschiertor. It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. See you next week! Best regards, Your staff ibis Aachen Marschiertor

michaelbeere Family - 15/03/2018 TripAdvisor review
« Overnight stay in Aachen »

This hotel is good value and very convenient for me near a son's appartment. I've stayed before and will do so again; I drove, as always, and can reach Aachen in under 4 hours from Calais - the hotel then is only 10/15 minutes from junction 39 on E40.

Our hotel has responded to the review
Our hotel has responded to the review

Dear michaelbeere, thank you very much for your great feedback. We are looking forward to your next stay. Best regards, Your staff ibis Aachen Marschiertor

Anonymous Couples - 05/03/2018 AccorHotels certified review
« Average »

Average.

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