ibis Aachen Marschiertor (Aix la Chapelle) Hotel 2 stars

TripAdvisor rating 4.0/5 706 reviews
ibis Aachen Marschiertor (Aix la Chapelle)
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Hotel extras

The border region of Germany, Belgium and the Netherlands is on the hotel's doorstep, making it the perfect meeting point for international meetings. The location is also ideal for excursions into the different countries.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 8.00 EUR
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Leisure and activities
  • Other sports activities
Business services
  • 2 meeting room(s)
  • Self service business centre

Hotel location

ibis Aachen Marschiertor (Aix la Chapelle)

Friedland Strasse 6-8
52064
aachen
germany

Tel: +4924147880

Fax: (+49)241/4788110

Contact email

Check-in from 15h00

Check out up to 12h00

  • By plane

    BRUSSELS AIRPORT At 141km / 87.61 miles

  • By plane

    DUSSELDORF At 90km / 56.25 miles

  • By plane

    KOELN At 75km / 46.88 miles

  • By car

    AACHEN-LAURENSBERG At 3km / 1.88 miles

  • By car

    EUROPAPLATZ At 3km / 1.86 miles

  • By train

    HAUPTBAHNHOF At 0.2km / 0.13 miles

GPS :50.767747, 6.085763

Our accommodations

The 104 attractively furnished rooms will ensure that you feel at home. All rooms feature Sweet Bed by ibis beds for a pleasant and peaceful night's sleep. The rooms also feature soundproofing, flat-screen TV and a desk.

Standard Room with Double bed

  • Max. number of persons: ‌2
  • Area: From 0
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Direct dial telephone(...)

Standard Room with Twin Beds

  • Max. number of persons: ‌2
  • Area: From 16
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Direct dial telephone(...)

Our restaurants and bars

IBIS KITCHEN RESTAURANT

Type of cuisine: International

Indulge yourself at our ibis kitchen Restaurant, open daily from 6pm. Whether you enjoy international dishes or regional specialties, our restaurant offers a wide selection to satisfy virtually all culinary tastes.

Dinner

18:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE BAR

Photo non contractuelle / Strictly non binding

Open around the clock: Our hotel bar provides a relaxed atmosphere for whiling away the hours. Relax with a coffee, a glass of wine, a beer or a light snack.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 44 m²

  • Maximum capacity: 35 people

Find out more

Our guest reviews for
ibis Aachen Marschiertor (Aix la Chapelle)

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

2,202 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

706 reviews

Good hotel in good location. Freindly staff

Customer review rating 4.3/5

Richard A. Couples - 14/07/2019 AccorHotels certified review

Very good

Dear Mr A., We very much appreciate your comments regarding your stay at the ibis Aachen Marschiertor. It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Your staff ibis Aachen Marschiertor
Customer review rating 4.3/5

Köhler Families - 10/07/2019 AccorHotels certified review

Alles ok

Sehr geehrter Herr Köhler, vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen Ihr ibis Team Aachen Marschiertor

Clean Bright and Convenient

Customer review rating 4.3/5

Michael Couples - 30/06/2019 AccorHotels certified review

Good thank you. Excellent position for town and station

Standard hotel close to rail station

TripAdvisor rating 4.0/5

aussie_bmh Couples - 29/06/2019 TripAdvisor review

This is a typical Ibis hotel-simple accommodation at a value price. Nothing in the way of bells and whistles (although there is a small bar area and restaurant) but it is clean and efficient. The room was small but pleasant. The bed (queen size, I think) was very comfortable as was the pillow. In fact I slept better there than the much higher priced accommodation we stayed at in Bonn and Cologne (not Ibis). We choose it because we are traveling through Europe by train and it is within walking distance of the station (350 metres). My rating is based on my expectation for a budget hotel (2.5 - 3.0 stars).

Dear aussie_bmh, we thank you for your visit and we are happy to welcome you again. Sunny greetings from Aachen Your staff ibis Aachen Marschiertor

Central,meets all ibis standards

Customer review rating 4.3/5

Gerard Couples - 28/06/2019 AccorHotels certified review

Comfortable.

Dear Gerard G., We very much appreciate your comments regarding your stay at the ibis Aachen Marschiertor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely your ibis Team Aachen Marschiertor

MLG stay

Customer review rating 4.3/5

Ian L. Friends - 20/06/2019 AccorHotels certified review

Good

Ideal for short stay.

Customer review rating 4.3/5

Garry B. Couples - 17/06/2019 AccorHotels certified review

Everything met our expectations.

Dear Garry B., We very much appreciate your comments regarding your stay at the ibis Aachen Marschiertor. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope your next visit will be as pleasant as the previous one. Sincerely, Your staff ibis Aachen Marschiertor

Nice rooms, nice staff, but too loud!

Customer review rating 4.3/5

Anonymous Couples - 24/05/2019 AccorHotels certified review

The AC was not working, so we needed to leave the window open, which made it very loud!

Dear Mr H., We very much appreciate your comments regarding your stay at the ibis Aachen Marschiertor. It is always a pleasure to receive positive feedback. We are sorry that the air conditioning didn't work upon your stay. We ask you to apologize the inconveniencies. Unfortunately it was only possible to start the system after the last room refurbishment. The room installations have only be finished on the 21st and afterwards the installation has been fixed. Now, everything is working fine. We hope that you will give us the opportunity to better serve you on your next stay. Sincerely, Your staff ibis Aachen Marschiertor

New renovated rooms, supposedly new modern design is not always practical.

Customer review rating 4.3/5

Campbell P. Couples - 29/04/2019 AccorHotels certified review

For 30 years we have stayed at this hotel. This time the breakfast was very good, as always. The staff very friendly and helpful, as always. During our stay this time the rooms in the hotel are being progressively renovated. We had a room with the new grey/brown coloured walls and modern design, also dark floor covering. We find the new dark coloured decor rather unattractive compared to the previous young, fresh, light colours that were more friendly and gave a better atmosphere for the guests. The night tables next to the bed are a new "modern" design with large rounded edges so things fall off. The designer who selected the new decor seems not to understand the purpose of such tables functions best if they have a flat top. The lighting has been re-positioned so there is now no light for the large full length mirror on the bathroom door. Did the designer ever inspect the new room at night? The air conditioning was not working but this was possibly associated with the renovation work gping on. On the positive side, the traditional IBIS small black TV has finally been replaced by a large high definition TV, this is a welcome improvement.

Dear Mr P., We very much appreciate your comments regarding your stay at the ibis Aachen Marschiertor. It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are sorry that your experience concerning the new room did not meet your expectations. We know that the style does not suit all tastes, but we are happy to could offer a newly refurbished room after a long waiting period. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Your staff ibis Aachen Marschiertor

Visit Aachen

TripAdvisor rating 4.0/5

DayTrip19698990929 Couples - 27/04/2019 TripAdvisor review

Very well located hotel, 10 - 15 minutes walk to the city center. Parking is available and costs 8 euros. The room and facilities are Ibis standard. There were minor issues in the shower cabin that need repair/change like leakage from the shower hose, cleaning of the sewage, etc.

Dear DayTrip19698990929, many thanks for the positive feedback. We are looking forward to welcome you again. Sunny greetings from Aachen Your staff ibis Aachen Marschiertor

very noisy room

TripAdvisor rating 4.0/5

Inspire16353449837 Business - 23/04/2019 TripAdvisor review

hello, the room was very noisy due to the noise of the elevator, very complicated to sleep with this noise I do not want a room near the elevator, I prefer rather the opposite of this elevator best regards

Noise

TripAdvisor rating 4.0/5

kikutani_t_aa Business - 26/03/2019 TripAdvisor review

It seems that renovation was going on in other rooms, and from the morning there was a big noise every day. At least notofication needs to be given to the guests. In general, facilites were good, but the room was slightly too cold, and there was no way of controlling the temperature.

Dear kikutani_t_aa, thank you very much for your feedback. We are sorry for the noise caused by the actual room renovation. We ask you to apologize the inconveniences. Concerning the temperature, we have a central heating, that unfortunately can't be regulated individually. At the moment we provide small electric heaters at reception, in case that the rooms are too cold. But with the room renovation we install a new airconditioning-/ heating system, that can be regulated in each room. We hope, that you would give us the opportunity to better serve on your next stay. With kind regards, Your staff ibis Aachen Marschiertor

wunderbar

TripAdvisor rating 4.0/5

Colin S Couples - 08/03/2019 TripAdvisor review

From the moment we arrived at the Ibis Aachen Marschiertor we were made very welcome having stayed many times before this was to be expected. All areas of the hotel were clean and tidy, the staff were courteous at all times and our room was of an adequate size. Breakfast was well up to Ibis standards and at no time did we find any shortages in the buffet every thing we consumed being wonderfully fresh and we enjoyed everything we ate. Would I stay at the Ibis Aachen Marschiertor again? Yes most certainly.

Dear Rowlocks, thank you very much for your great comments. It is always a pleasure to get positive feedback! We hope that we could welcome you again upon your next stay in Aachen. With kind regards, Your staff ibis Aachen Marschiertor

Our fifth stay at this hotel, and we are disappointed.

Customer review rating 4.3/5

Colin S. Couples - 24/02/2019 AccorHotels certified review

Your staff team are excellent as always but the programme of refurbishment caused inconvenience. We could not stay in the room during the day as it was too noisy. We had to ask for a room change as the first room 427, was very small. This was newly refitted. The colour scheme is dark and depressing, the storage is minimal, and the room really is suitable for one person for one night. We moved to 230, which was fine, - we have had this room before, but on this occasion the air conditioning was not working and we therefore needed to open the window, which was very noisy. Not a good stay this time!

Dear Mr S., Thank you for taking the time to tell us about your experience at the ibis Aachen Marschiertor. We are sorry that your experience about the renovated rooms did not meet your expectations; please allow us to express our sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Concerning the air conditioning, it will be installed with the actual room renovation. Until now we only have a central heating system. The new system can be regulated individually for each room. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Your staff ibis Aachen Marschiertor

Very nice but bed was uncomfortable

Customer review rating 4.3/5

Bw Couples - 05/02/2019 AccorHotels certified review

Very nice stay, good location, all staff were very welcoming especially the (Indian) lady running the bar in the evening! However I found the bed and the pillows very uncomfortable and did not sleep well. Also we could not adjust the heating in the room so sometimes it was not warm enough as outside it was -5. Everything else about the hotel was fine.

Dear Brian W., We very much appreciate your comments regarding your stay at the ibis Aachen Marschiertor. It is always a pleasure to receive positive feedback. Concerning the heating system we want to inform you that we have a central heating system, that can't be regulated individually. But with the actual room renovation be are installing a new heating & airconditioning system that could be regulated in each room. We hope that you would give us the opportunity to better serve you on you next stay. Sincerely, Your staff ibis Aachen Marschiertor

Perfect

TripAdvisor rating 4.0/5

monseweyerphilippe Family - 05/02/2019 TripAdvisor review

Perfect hotel for a city trip or other stay in Aachen. Near to the citycenter, confortable rooms good breakfast and fair price and friendly staff. No complains, everything went well. To be recommended.

Dear monseweyerphilippe, we very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Your staff ibis Aachen Marschiertor

One night in Aachen

Customer review rating 4.3/5

Paul L. Solo - 23/01/2019 AccorHotels certified review

I was expected and checking was easy and friendly. My room was clean, comfortable and everything worked correctly. I noticed the sign at reception regarding the room renovations starting at 09:00 so I set my alarm for 08:45. Unfortunately the work started at 08:00 and woke me up with working going on directly above my room.

Dear Mr L., Thank you for taking the time to tell us about your experience at the ibis Aachen Marschiertor. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem of the beginning time of the works for renovation and prevent future occurrence. It is impossible for us to undo the event itself, and yet as a small compensation we would like to offer you 2700 additional points on your LeClub Accorhotels membercard. It is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Your staff ibis Aachen Marschiertor

A useful base in Aachen/Aken/Aix-la-Chapelle

TripAdvisor rating 4.0/5

James D Couples - 21/12/2018 TripAdvisor review

A useful place to stay, close to the railway station (indeed, closer than the Ibis Hauptbahnhof!). I was working at the university (close enough and my colleague could easily stop and pick me up) and my partner could easily walk into the centre and explore Aachen. Breakfast is excellent and the evening bar useful. For dinner I would recommend the Alten Zollhaus, very near.

Dear James D, thank you very much for your great feedback. It is always a pleasure to receive positive feedback.We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope your next visit will be as pleasant as the previous one. With kind regards, Your staff ibis Aachen Marschiertor

Convenient for station and centre

Customer review rating 4.3/5

James D. Business - 19/12/2018 AccorHotels certified review

My standard port of call in Aachen - easy walking distance from the station (bizarrely, closer than the Ibis Hauptbahnhof) and good for the centre. Good breakfast and friendly staff - my partner (who was being a tourist) got useful information,

Dear Mr D., We very much appreciate your comments regarding your stay at the ibis Aachen Marschiertor. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope your next visit will be as pleasant as the previous one. Sincerely, Your staff ibis Aachen Marschiertor

One of the best

Customer review rating 4.3/5

D F. Couples - 04/12/2018 AccorHotels certified review

We really enjoy this IBIS hotel It is always clean and the staff are very helpful. They supply a good breakfast at a reasonable cost

Dear Mr f., We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Your staff ibis Aachen Marschiertor
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