Hotel - ibis Aachen Marschiertor (Aix la Chapelle)
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Aachen Marschiertor (Aix la Chapelle) Hotel

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4.0/5 630 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi in your room
  • Parking
    • Private outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 8  EUR
  • Languages spoken at the hotel
    • German
    • French
    • Dutch
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Other sports activities  (Nearby)
    • Badminton (Nearby)
    • Bowling (Nearby)
    • Darts (Nearby)
    • Jogging track (Nearby)
    • Squash court (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 3 meeting room(s)
  • Self service business centre
See all services

Hotel location

Our rooms

The 104 attractively furnished rooms will ensure that you feel at home. All rooms feature Sweet Bed by ibis beds for a pleasant and peaceful night's sleep. The rooms also feature soundproofing, flat-screen TV and a desk.

  • 104 rooms
  • 58 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 2 family rooms
  • Crib on request
    • Pulse air
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Automatic temperature control
    • Crib on request
    • High speed transmission line
    • RJ 11 outlet
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 1,778 reviews

Our guest reviews for ibis Aachen Marschiertor (Aix la Chapelle)

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 630 reviews
AccorHotels certified review
Anonymous Business - 10/01/2018
« Perfect except the room very cold »

The room was very cold with no way to fix it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Laurence N., Thank you for taking the time to tell us about your experience at the ibis Aachen Marschiertor (Aix la Chapelle). We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Concerning the heating, we have a central heating which is unfortunately not individually adjustable. We provide fan heaters at the front desk to help out if necessary. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Your staff ibis Aachen Marschiertor

AccorHotels certified review
Anonymous Couples - 04/01/2018
« alles prima »

alles prima

AccorHotels certified review
Freek Business - 29/12/2017
« net hotel »

prima

AccorHotels certified review
John P. Couples - 15/12/2017
« Another excellent stay »

This hotel has an excellent friendly team which works hard to ensure that guests are made welcome and comfortable and assisted with any needs or questions they may have. We have stayed many times and will continue to return whenever we come to Aachen.

AccorHotels certified review
Mr D. J. Families - 13/12/2017
« Mr Derek J. »

My wife and I have stayed at your Hotel at the beginning of December for many years, we are most often accompanied with friends or family. All of us have found the staff very helpful and courteous, this makes our stay all the more enjoyable and we hope this continues for many more years to come. It would not be Christmas without out trip to Germany and your Hotel. Best regards Derek J.

AccorHotels certified review
Colin Families - 09/12/2017
« Colin »

This is our third stay at your hotel. Always warm, friendly and welcoming!

AccorHotels certified review
Anonymous Couples - 09/12/2017
« Good hotel, good location and friendly staff »

Very good

AccorHotels certified review
Michael C. Solo - 05/12/2017
« Expectations met at Ibis Aachen »

My room was spacious, modern and comfortable. The bathroom was small but immaculate (the most important thing). Everything worked well and the location was ideal. My only criticism is that there was no small safe in my room (standard practice elsewhere) in which to keep valuables.

AccorHotels certified review
Carl T. Solo - 04/12/2017
« Good with staff room was as expected but room temperature was too cold »

The check in and reception staff were all excellent and helpful. Room was clean but too cold for my liking. The public areas were warmer than my room and central heating was all that was available.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carl T., Thank you for taking the time to tell us about your experience at the ibis Aachen Marschiertor. We are sorry that your experience did not completely meet your expectations; please allow us to express our sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Your staff ibis Aachen Marschiertor

AccorHotels certified review
Rapunzel O. Families - 28/11/2017
« Excellent »

Very clean

AccorHotels certified review
Joe C. Families - 20/11/2017
« The overall experience was good. »

The staff were very courteous, friendly and helpful. The food and service were very good. But, there was a very prominent smell of urine from around the WC area. I did try to get rid of this odour with body tissues but the smell returned.The odour must be ingrained into the flooring around the WC.

AccorHotels certified review
Orcc60 Business - 18/11/2017
« Overpriced »

Very good location, close to the train station and 10 minutes walk from the city center. Breakfast served well. The hotel needs some repairs (infiltration under the window on the stairs between ground floor and first), imperfect cleanliness (found hair in the batroom and in the towel) and availability of the staff can be improved (at 22h there was no server at the bar despite several clients)

AccorHotels certified review
John Couples - 13/11/2017
« Another comfortable and enjoyable stay. »

Warm welcome at reception. Room and bathroom clean and tidy. Good night’s sleep in a comfortable bed. Cosy bar with good atmosphere and friendly staff.

AccorHotels certified review
Bea Couples - 11/11/2017
« Perfect for the price »

Room is small and simple, but clean and practical and very quiet if looking out on the car park. The breakfast is good quality, offering variety. The hotel is situated very close to the station and the city centre is a 10-minute walk away. Extremely good value.

AccorHotels certified review
Thomas S. Business - 06/11/2017
« SImple, clean and good service »

A nice hotel, staff very professional and friendly, room is clean, breakfast simple but fine. Location definitely very good.

AccorHotels certified review
Sokol Couples - 03/11/2017

Very friendly and proffesional service.

AccorHotels certified review
Christine Business - 02/11/2017
« Very goo. »

Reception was quick and good Room was good Breakfast was great.

TripAdvisor review
Couples - 08/10/2017
« A great place in a good location »

We have stayed here several times, the hotel is quite close to the town centre, the staff are always friendly and efficient. The private car park is important for us, as we often come by car . Excellent breakfast in a light and airy breakfast room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear GilaDGU, thank you very much for your great feedback. It is great to hear that you enjoyed your stay in Aachen. We are looking forward to welcome you again. Best regards, Your staff ibis Aachen Marschiertor

AccorHotels certified review
Gisela D. Couples - 28/09/2017

We have stayed here on several occasions because of the close location to the town centre . Staff are always very welcoming, everything is clean. The breakfast buffet is wonderful with a good selection of eggs, cold meats and cheese. The 'make your own' waffle machine is a great idea.

TripAdvisor review
Couples - 25/09/2017
« Convenient and comfortable stopover »

We've stayed here many times on our way to and from England. The rooms are comfortably functional and the breakfast is good. The hotel has paid parking and is conveniently located about 10 minutes' walk from the centre.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Garry B, thank you very much for your great feedback! It is always a pleasure to have you staying with us and we are looking forward to welcome you again. Best regards, Your staff ibis Aachen Marschiertor

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