Hotel - ibis Aachen Marschiertor (Aix la Chapelle)
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Ibis Hotel Hotel

ibis Aachen Marschiertor (Aix la Chapelle) Hotel

Friedland Strasse 6-8 
52064  AACHEN
GERMANY

600 reviews
TripAdvisor Rating Based on 600 reviews
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
  • Parking
    • Private outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 8  EUR
  • Languages spoken at the hotel
    • German
    • French
    • Dutch

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
  • Parking
    • Private outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 8  EUR
  • Languages spoken at the hotel
    • German
    • French
    • Dutch
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Other sports activities (Nearby)
    • Badminton (Nearby)
    • Bowling (Nearby)
    • Darts (Nearby)
    • Jogging track (Nearby)
    • Squash court (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 3 meeting room(s)
  • Self service business centre
See all services

Hotel location

Our rooms

The 104 attractively furnished rooms will ensure that you feel at home. All rooms feature Sweet Bed by ibis beds for a pleasant and peaceful night's sleep. The rooms also feature soundproofing, flat-screen TV and a desk.

  • 104 rooms
  • 58 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 2 family rooms
  • Crib on request
    • Pulse air
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Automatic temperature control
    • Crib on request
    • High speed transmission line
    • RJ 11 outlet
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 1,604 reviews

Our guest reviews for ibis Aachen Marschiertor (Aix la Chapelle)

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 600 reviews
AccorHotels certified review
Mary B. Couples - 05/09/2017
« Excellent »

Comfortable beds.spotlessly clean room and bathroom, good breakfast,helpful and attentive staff, a few issues with wi fi

AccorHotels certified review
John P. Couples - 04/09/2017
« Another lovely stay »

As always, a friendly greeting from the reception staff, a clean and comfortable room thanks to the housekeepers and first class service at the bar. This well managed and exceptionally friendly hotel always provides a great stay, whether for overnight en route, as in this case, or for an extended visit to Aachen.

AccorHotels certified review
Spencer Friends - 04/09/2017
« Hot and sticky »

The overall impression of the hotel was very good, location, cleanliness with friendly and helpful staff. We were fortunate enough to stay at the hotel when the weather was very warm and therefore needed the window open, which in turn let in the noise of the road and city. This hotel would very much benefit for air conditioning

AccorHotels certified review
Wegener &. P. Business - 22/08/2017
« alles OK »

-

AccorHotels certified review
Mary Couples - 17/08/2017
« Great value »

Excellent value for B+B plus parking - cheapest hotel we stayed in on our 7 nights visit to Germany. Good location just at one gate to old town and centre about 10 - 15 minutes walk away. This wasnt an issue for us as we'd stayed here before when travelling by train and enjoyed the walk in. As with all IRIS hotels very clean, good service - very welcoming at Reception, breakfast very good with loads of choice and very efficient staff. Parking directly behind hotel.

AccorHotels certified review
Annn1 Couples - 31/07/2017
« Rooms much too hot in summer »

The bed was comfortable BUT the rooms have no air conditioning so are very hot and if you open the window the noise from the road throughout the night is very loud Towels as usual are very small

AccorHotels certified review
John Families - 20/07/2017
« Acceptable but not great »

Bathroom very smelly. Not working. Opening the window was not an option due to noise. Room clean, staff friendly.

AccorHotels certified review
Harriet Friends - 15/07/2017
« Perfectly acceptable »

A good value option in Aachen. If I could suggest improvements, I would say a kettle in the room for tea.

AccorHotels certified review
Frederic M. Families - 13/07/2017

All staff members whom I spoke to were extremely helpful and are a credit to Accor hotels.

AccorHotels certified review
Adam Couples - 03/07/2017
« Good price and location »

Staff was very helpful. Price and location was good. Major problem was the temperature could not be controlled in the room. Was very warm. Had to open windows and bring up a cooling fan.

AccorHotels certified review
L. Business - 24/06/2017
« Convenient location »

Good location close to the main station and comfortable bed were plus points. However I thought the hotel had air conditioning but unfortunately not. The bedroom and public spaces, like the breakfast area were uncomfortably hot. This would deter me from returning in summer.

AccorHotels certified review
Evangelos Solo - 12/06/2017
« Nice simple clean hotel »

Rooms nice and simple and very clean. Also the cleaning of my room the next day was very good! Television good, unfortunately not English or Dutch channels. Breakfast very good for a 3 star hotel! Clean, helpful and friendly breakfast staff! Reception good. Very good suggestion for a schnitzel from Leonidas (reception staff) and very helpful. language was a small problem with some stuff. Overall very good and thank you for the experience.

AccorHotels certified review
John P. Couples - 26/05/2017
« As usual, a comfortable and very enjoyable stay »

Every member of staff at this hotel is excellent. You are always made to feel welcome on arrival and wished well when you leave. The bedrooms and washrooms are always kept clean and tidy. The restaurant serves a good range of meals and the bar also serves great food as well as a good range of drinks and beverages. The Ibis Marshiertor is well maintained and managed. It is in an ideal location close to the city centre and railway station.We have been staying there several times a year for seventeen years now. The only times we have stayed at another hotel in Aachen has been when it has been fully booked. We will stay there on our next visit to Aachen

AccorHotels certified review
B. Couples - 22/05/2017
« No changes even after previous complaint »

Check-in was carried out by one of the Bar staff rather than a receptionist. Even after a previous complaint (07/03/2017) and your reply "...Even if dogs are allowed in the hotel, it does not apply for the restaurant. Please rest assured that we are taking the appropriate measures to address the problem with our employees and prevent future occurrence." A very large dog was allowed into the breakfast room to lie in the middle of the floor. Check-out was not much better than check-in, unfriendly.

AccorHotels certified review
Janetta Couples - 20/05/2017
« always warm welcome and polite people 24/7 »

Ibis never disappointed me . Every time warm welcome and nice and friendly front desk staff. Morning coffee taste amazing and if is warm day you have an access to terrace based in the restaurant. Rooms very comfy and again if you need something extra hotel staff will bring it for you.

TripAdvisor review
Business - 16/05/2017
« The worst Experience in 27 years in hotels »

The staff decided to double book my and other rooms. At 23.55 I had to find an other hotel. I've stayed before and wanted to stay there again as I found it a good enough hotel as you can expect a İbis

Our hotel has responded to the review
Our hotel has responded to the review

Dear Spullenlul, we thank for taking the time to tell us about your experience at the ibis Aachen Marschiertor. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. We also sent you an answer per mail (via Accor costumer care). We hope that you will give us the opportunity to better serve you in the near future. With best regards, Your staff ibis Aachen Marschiertor

AccorHotels certified review
W.i. Friends - 15/05/2017
« Very convienient hotel »

The location from the central station is very close. Check-in and out very efficient. Room equipment good. Excellent breakfast buffet

AccorHotels certified review
Ken W. Solo - 11/05/2017
« Always a friendly welcome at this hotel. »

Nicce, near the station, good breakfast, frindly staff...

AccorHotels certified review
Anonymous Solo - 06/05/2017

The room was very Clean and Comfortable. In the breakfast They asked me to show a proof that i paid 11 euro for the breakfast and it really disturbed my Mood.Every worker that comes think that i'm eating without paying.

AccorHotels certified review
Anonymous Couples - 03/05/2017

Excellent location, quiet room, good bed, friendly staff, great value for money

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