Grand Ambassador Seoul - Associated with Pullman Hotel 5 stars

TripAdvisor rating 4.5/5 2,019 reviews
Grand Ambassador Seoul - Associated with Pullman
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+ 24 Services
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Room 1

Number of guests
Children's age
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Le Club AccorHotels

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I cannot take advantage of the Members' rate

Hotel extras

  • Painting the exterior walls is ongoing from Oct 9, 2019 to Oct 31, 2019 (Mon.-Fri)

  • Fitness Center and in-door swimming pool for hotel guests

  • Fresh food, instant service atour unique 'all live' buffet

  • Free shuttle service to Myeong-Dong, InSa-Dong,and Dongdaemun

  • Complimentary high-speed Internet service

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • INCHEON INTLPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Pool
  • Fitness centre
  • Well-being
  • Golf practice facilities
Catering
  • Breakfast
  • 5 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 11 meeting room(s)
  • Conventions hotel
  • Business center with support staff
  • Copy/print service available

Hotel location

Grand Ambassador Seoul - Associated with Pullman

287
Dongho-ro
Jung-gu
04618
seoul
korea, republic of

Tel: +82222751101

Fax: (+82)2/22720773

Contact email

Check-in from 15h00

Check out up to 12h00

  • AIRPORT LIMOUSINE (KAL BUS) :   KAL #6702 from Incheon to Mt.Namsan Area

  • INTERNATIONAL AIRPORT LIMOUSINE :   Bus #6021 from Gimpo to ChungMuRo Station

  • CHUNGMURO STATION (METRO) :   Line #3 & #4 ChungMuRo Station

  • DONGGUK UNIV. STATION (METRO) :   Line #3, Orange DongGuk University Station

  • JANGCHUNG-DONG (BY CAR) :   2-Ga JangChung-Dong, Jung-Gu, Seoul

  • By plane

    INCHEON INTL At 70km / 43.5 miles - Shuttle paying

  • By helicopter

    KYONGBU-SUN At 20km / 12.5 miles

  • By car

    KYONGBU-SUN At 20km / 12.5 miles

  • By train

    SEOUL STATION At 3km / 1.88 miles

GPS :37.560355, 127.002425

Our accommodations

A range of room types are available at this beautiful Seoul hotel. All rooms feature modern bathrooms with bathtub and shower, Roger & Gallet or L'Occitane amenities and bidets, plus LCD televisions and Ambassador beds offering absolute comfort.

Superior Room with 1 King bed

  • Max. number of persons: 3
  • Area: From 30
  • Wireless internet in your room
  • Automatic wake up call
  • Mini Bar

Superior Room with 2 Single Beds

  • Max. number of persons: 3
  • Area: From 30
  • Wireless internet in your room
  • Automatic wake up call
  • Mini Bar

Superior Room with 3 Single beds

  • Max. number of persons: 3
  • Area: From 35
  • Wireless internet in your room
  • Automatic wake up call
  • Mini Bar

Deluxe Room with 1 King bed

  • Max. number of persons: 3
  • Area: From 35
  • Wireless internet in your room
  • Automatic wake up call
  • Mini Bar

Deluxe Room with 1 King & 1 Single beds

  • Max. number of persons: 3
  • Area: From 35
  • Wireless internet in your room
  • Automatic wake up call
  • Mini Bar

Executive Deluxe Room with 1 King bed

  • Max. number of persons: 2
  • Area: From 30
  • Wireless internet in your room
  • Automatic wake up call
  • Mini Bar

Executive Deluxe Room with 2 Single beds

  • Max. number of persons: 2
  • Area: From 30
  • Wireless internet in your room
  • Automatic wake up call
  • Mini Bar

Executive Premier Room with 1 King bed

  • Max. number of persons: 2
  • Area: From 30
  • Wireless internet in your room
  • Automatic wake up call
  • Mini Bar

The Korean Style Traditional Room-Ondol

  • Max. number of persons: 3
  • Area: From 30
  • Wireless internet in your room
  • Automatic wake up call
  • Mini Bar

Deluxe Suite with 1 King bed

  • Max. number of persons: 3
  • Area: From 72
  • Wireless internet in your room
  • Automatic wake up call
  • Mini Bar

Executive Suite with 1 King bed

  • Max. number of persons: 2
  • Area: From 72
  • Wireless internet in your room
  • Automatic wake up call
  • Mini Bar

Presidential Suite with 1 King bed

  • Max. number of persons: 2
  • Area: From 114
  • Wireless internet in your room
  • Automatic wake up call
  • Mini Bar

Our restaurants and bars

THE KING'S

Type of cuisine: International

THE KING'S, the 1st 'LIVE' buffet restaurant of the kind, cooks fresh ingredients in front of you and serves a la carte dishes with a refined table service available 365 days a year. is known as the real Haute Kitchen.Come and taste its gourmet cuisine !

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ENTRÉE

Type of cuisine: Regional

The contemporary Korean restaurant "Entrée" presents Korean flavor with fresh local ingredients and chefs' exquisite touch. Seven different course menus express Korean tastes delicately and special set menus deliver seasonal specialties.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

HONG BO GAK

Type of cuisine: Chinese

Specialized in Gwangdong and Sichuan cuisines, Hong Bo Gak offers exquisite specialities, scrumptious course menus and seasonal dishes. Feel the spice of China at Hong Bo Gak where unforgetable tastes are dudding.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOBBY LOUNGE & DELI

Type of cuisine: Cafe

Lobby Lounge & Deli, with its stylish and classy interior design, is a pleasant place for business meeting and gatherings with friends.

Lunch

07:00 - 12:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

12:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SUSHI HYO

Type of cuisine: Japanese

A modern trendy Japanese restaurant based on the fundamentals of traditional Japanese cuisine. This is a luxurious artisan restaurant served by sushi king of Korea. Japanese style private dining rooms are available for your successful business dining.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GRAN*A

Photo non contractuelle / Strictly non binding

Gran*A is the thriving place where age-old traditions meet modern sensibility. Unique and full of passion, Gran*A offers live band performances every evening that will add a healthy and fun glow to your mood throughout the night.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 11

  • Maximum size: 712

  • Maximum capacity: 700 people

  • Maximum banquet capacity: 500 people

Find out more

Our guest reviews for
Grand Ambassador Seoul - Associated with Pullman

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

2,872 reviews

tripadvisor

TripAdvisor Rating 4.5/5

2,019 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019
Customer review rating 4.5/5

Anonymous Couples - 07/10/2019 AccorHotels review

Extremely luxurious and relaxing.

Dear Margaret K R., We very much appreciate your comments regarding your stay at the Grand Ambassador Seoul - Associated with Pullman. It is always a pleasure to receive positive feedback. I will share your commentswith our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

At home in Seoul

Customer review rating 4.5/5

Mjh60 Couples - 29/09/2019 AccorHotels review

A very friendly receptionist attended us and checked us in in very short time. As I am a Platinum member, our room was upgraded to the executive floor with the right to use the lounge. That was a big advantage in this Hotel. Most important, the very friendly and competent reception team helped as several times in finding places in Seoul, making reservations etc. The breakfast buffett had a good choice of Corean and western food in excellent quality and different choices every day. The happy hour at the end of the day was a happy our indeed. A selection of good red and white wines, beers, juices and a buffett full of tasty food was ready every day from 6 to 8 PM. A free overnight shoe cleaning service was available. We had a room with an excelent view to the Namsan tower, a comfortable bed with diferent choices of pillows which could be choosen from a menue. The room had a good size, the bathroom included a bathtub as well as a shower. Every day the room was cleaned up in perfection. We decided to stay 3 more days in Seoul and there was no doubt, that we would continue at the Grand Ambassador, as we were very satisfied with everything here. The Hotel is well located. There are many shops and different Restaurants nearby and the Metro Station is just a view minutes away. I can fully recomend this Hotel.

Dear Marcel H., We very much appreciate your comments regarding your stay at the Grand Ambassador Seoul - Associated with Pullman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

CEO

Customer review rating 4.5/5

Mark G. Business - 26/09/2019 AccorHotels review

Great experience, love being there and comfortable

Dear Mark G., We very much appreciate your comments regarding your stay at the Grand Ambassador Seoul - Associated with Pullman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Not up to standard

Customer review rating 4.5/5

Kc C. Families - 25/09/2019 AccorHotels review

1. Checked in was smooth and staff was helpful. 2. Room was spacious. However, we booked a family room for 3 adults but only two sets of towels and sleepers were there. Should have pre-installed for 3 adults based in family room. 3. The shower was really weak and my wife was angry with me. Unfortunately it was later in the night we found this out and didn’t border to ask for a change esp with point number 2. 4. There was a coffee machine and 2 free capsules were given each day. However, this seems to be a standard offer for standard room. We have 3 adults and we paid for it. We should be entitled to 3 free capsules without asking for extra. We didn’t ask for it because again, this should come with the room when we checked in esp for a hotel like Grand Ambassador.

Dear Kai Cheong C., Thank you for your feedback regarding your experience with us. Your message has been shared to the relevant department. We really appreciate the time you took to let us know about this. For the family foom, It is basically set to 2 people, but provided extra one when additional requests are made. However we found that the reservation is not shared with relevant dept. and it made you uncomfotable. Regarding it, we shared it all together to improve our service. And due to our long history; over 60years, we are considering renovation and your comments will be very helpful to apply to it. We always strive to provide superior service, and your comments are the very best way for us to keep an ear to the ground. Once again, we would like to take this opportunity to express our sincere regrets for the inconvenience caused. Thank you very much. Sincerely,

Still classy and comfortable

Customer review rating 4.5/5

J S. C. C. Couples - 24/09/2019 AccorHotels review

Service at the hotel is impeccable. One always feels safe at this hotel as hotel staff are a visible presence, especially at the lift lobby. We have always liked the layout of the room and find the presence of multiple power points suitable for different plugs at the desk most convenient. The shuttle bus into main points of interest is always a boon and during this stay, there was always room for us on the bus. This was not always the case on a past visit. One reason I did not give a rating of 10 points was that the bathroom, although clean, smelt of mildew. Perhaps some anti-bacterial cleaning agent could help in this regard. Other than this, however, it was a great stay and we will come back on our next trip to Seoul.

Dear J S C C., Thank you for taking the time to tell us about your experience at the Grand Ambassador Seoul associated with Pullman. We sincerely apologize that your experience did not meet your expectations. Your comments are the very best way for us to keep an ear to the ground. We will improve our service with better way. Once again, we would like to take this opportunity to express our sincere regrets for the inconvenience caused. Thank you very much. Sincerely,

Irene

Customer review rating 4.5/5

Irene Friends - 24/09/2019 AccorHotels review

Clean spacious rooms, comfortable bed and efficient service. Had forgotten to bring my iPhone charger, called housekeeping and was delivered in minutes! Super efficient. Just thought the food from the bar was a bit overpriced. The breakfast selection was ok for that price. The shuttle service was a plus and handy since must taxi drivers don’t speak English. If you don’t speak Korean, it’s a bit of a struggle! Anyway, overall a very pleasant stay and well done housekeeping for a good job!

Dear Irene S., Thank you for taking the time to tell us about your experience at the Grand Ambassador Seoul associated with Pullman. We sincerely apologize that your experience did not meet your expectations. Your comments are the very best way for us to keep an ear to the ground. We will improve our service with better way. Once again, we would like to take this opportunity to express our sincere regrets for the inconvenience caused. Thank you very much. Sincerely,

Nice rooms, convenient shuttle service.

Customer review rating 4.5/5

Alfonso Couples - 23/09/2019 AccorHotels review

Check-in was smooth. Rooms were nice and clean. However, the air conditioning was not working very well. Even when we dropped the setting to 18 degrees, it was still only blowing 23 degrees. Being mid Sept, in Autumn, the outside temp was between 24-30 degrees. With this mind, overnight temperatures in our room was too warm for a comfortable sleep. Therefore, a thumbs down for this inconvenience. The prices to dine in the hotel restaurants were more expensive than we anticipated. Especially, since they was no Table Plus discounts for being an Accor Plus member. But, there were rows of eateries were located one street parallel to the front of the hotel. A mere 10-15 minute walk across the bridge and down an alleyway. In addition, if you turn left from the hotel entrance and walk downhill towards to the traffic lights, you will find a nice french bakery/cafe/restaurant with very well-priced food. The hourly airport shuttle to the city and cultural centres were very convenient. Thank you. Even if you wanted to walk, it would take only about 30 minutes. Therefore, this hotel was in an appropriate location, with f&b options about 10-15 minutes one street away. Overall, I would probably stay here again...only if they fixed the air conditioning.

Dear Alfonso S., Thank you for taking the time to tell us about your experience at the Grand Ambassador Seoul associated with Pullman. We sincerely apologize that your experience did not meet your expectations. Your comments are the very best way for us to keep an ear to the ground. We will improve our service with better way. Once again, we would like to take this opportunity to express our sincere regrets for the inconvenience caused. Thank you very much. Sincerely,

Trip seoul

Customer review rating 4.5/5

Bert Business - 23/09/2019 AccorHotels review

Nice and clean

Dear Bert V., We very much appreciate your comments regarding your stay at the Grand Ambassador Seoul - Associated with Pullman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good at staff level but not so good at facility level

Customer review rating 4.5/5

T. Y. K. Business - 20/09/2019 AccorHotels review

Surprise the change of using the spa facilities which is one of the important item I select Grand Ambassador Pullman. I stay here more than 15 years and this time make me disappointed. I do exercise everyday in the gym now can not borrow sports wears and use the shower, and of course not the spa as well which normally do one time or maximum 2 times during my stay. Not sure next time in Seoul which hotel I should book if I want to relax in the spa!

Dear YukKan T., Thank you for taking the time to tell us about your experience at the Grand Ambassador Seoul associated with Pullman. We sincerely apologize that your experience did not meet your expectations. Your comments are the very best way for us to keep an ear to the ground. We will improve our service with better way. Once again, we would like to take this opportunity to express our sincere regrets for the inconvenience caused. Thank you very much. Sincerely,

Sorry have to show my dissatisfaction during this stay

Customer review rating 4.5/5

Yannick Business - 09/09/2019 AccorHotels review

I am really sorry, but i definitely have to show my dissatisfaction during my last recent stay with Grand Ambassador Seoul Hotel - Associated Pullman which is part of AccorHotels. The Motto of AccorHotels is "Feel Welcome" but i have to admit that this time i didn't feel at all Welcome as the access to the Sauna-Hammam have been denied to me solely because i have Sleeve Tattoos. As well, the way the Staff people refuse me to use it was totally not professional. On top of that, This is TOTALLY Ridiculous, especially that i have been staying at this hotel for the last 3 years of 7 times and so far i always been able to use the Sauna-Hammam Facility, but this Time they refused even that i tried to speak with the Manager who wasn't present on that day. Ambassador Seoul Hotel - Associated Pullman is a 5 Stars International Hotel, therefore, you have to Open Your Mind and let whoever who wants to use the Sauna-Hammam use it. This is so far one of my worst experience with AccorHotels and i will definitely not stay anymore at this Hotel.

Dear Yannick U., Thank you for your feedback regarding your experience with us. Your message has been forwarded to the relevant department. We really appreciate the time you took to let us know about this. We always strive to provide superior service, and your comments are the very best way for us to keep an ear to the ground. Once again, we would like to take this opportunity to express our sincere regrets for the inconvenience caused. Thank you very much. Sincerely,

Great Weekend

Customer review rating 4.5/5

Jaime Couples - 03/09/2019 AccorHotels review

We loved the package that contains food and drinks. Every drink was really great. I would more appreciated if there was more various food in the lounge. Every hotel employee I met was really nice, kind and helpful especially the cleaning lady.

Dear MiSo C., We very much appreciate your comments regarding your stay at the Grand Ambassador Seoul - Associated Pullman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

The Jewel of Seoul

TripAdvisor rating 4.5/5

Asmawatti Family - 03/09/2019 TripAdvisor review

The best overseas stay me and my family experienced so far. Excellent customer service that made us feel like home. Friendly and ever helpful staff from the concierge, front desk, restaurant, cleaners and lift porters. Surprisingly spacious, simply well decorated rooms with complete amenities. Most intriguing is that this hotel is situated a bit uphill and slightly outskirt from the bustling city of Seoul thus giving us the feeling of comfort, quiet, yet luxurious.

Dear Customer, We very much appreciate your comments regarding your stay at the Grand Ambassador Seoul - Associated Pullman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great Stay

Customer review rating 4.5/5

Leanne Business - 25/08/2019 AccorHotels review

Fantastic service for this hotel.

Dear Ms. Leanne W., Good morning. Warm greetings from Grand Ambassador Seoul associated with Pullman and thank you so much for spending your time completing the survey. I am glad to hear that you enjoyed your stay with us. Hope to welcome you back in the future and take good care until our next encounter. Regards, Julia Hong Guest Relations

it is okay

Customer review rating 4.5/5

Anonymous Families - 23/08/2019 AccorHotels review

the hotel is a bit aged especially the bathroom. Shuttle bus is always full for return. Should consider to arrange a bigger coach for busy routes and hour.

Dear SauHeung Carrie C., Good morning. Warm greetings from Grand Ambassador Seoul associated with Pullman and thank you so much for spending your time completing the survey. Hope to welcome you back in the future and take good care until our next encounter. Regards, Julia Hong Guest Relations

Very welcoming service.

Customer review rating 4.5/5

Maureen Families - 23/08/2019 AccorHotels review

Staff are helpful and pleasant. Facilities clean and tidy. Good place for rest here.

Dear Mo Lin C., Good morning. Warm greetings from Grand Ambassador Seoul associated with Pullman and thank you so much for spending your time completing the survey. I am glad to hear that you enjoyed your stay with us. Hope to welcome you back in the future and take good care until our next encounter. Regards, Julia Hong Guest Relations

Staffs are service proffesional and enthusiastic

Customer review rating 4.5/5

Quang Families - 20/08/2019 AccorHotels review

- Location and Hotel are nice and clean - Staff is good take care guest especially Mr Il-ho and Ms May Khang they are enthusiastic support me during stay at Hotel

Dear Tat Quang N., We very much appreciate your comments regarding your stay at the Grand Ambassador Seoul - Associated Pullman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

we are allways made to feel welcome and special

Customer review rating 4.5/5

Darren A. Business - 20/08/2019 AccorHotels review

its all about your team and the helpfulness nature nothing is a problem for them you are very lucky to how them special mention to Julia Hong 16th floor a wonderful employee of yours very helpful and friendly very professional also Jessica and Elena are very good.

Dear Darren A., We very much appreciate your comments regarding your stay at the Grand Ambassador Seoul - Associated Pullman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

lovely and warm stay

Customer review rating 4.5/5

Trang-vietnam Families - 19/08/2019 AccorHotels review

All staff is very helpful and carefully

Dear Trang Tuy Thi L., We very much appreciate your comments regarding your stay at the Grand Ambassador Seoul - Associated Pullman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Rabbi

Customer review rating 4.5/5

Joseph S. Business - 15/08/2019 AccorHotels review

I have stayed in your hotel for over a week in the last three years. I in fact request from my host to book the ambassador hotel. I have stayed in the Sheila hotel and it was nice and luxurious and expensive. The ambassador hotel is very comfortable with a reasonable price with all the basic comforts necessary to have everything needed but not too much! This is why I stay in the ambassador and enjoy it!!! Joseph S.

Dear Joseph S., We very much appreciate your comments regarding your stay at the Grand Ambassador Seoul - Associated Pullman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good hotel

Customer review rating 4.5/5

L. Couples - 13/08/2019 AccorHotels review

Nice staff, near to the metro and shuttle bus provided

Dear Yat Fung Kathy L., We very much appreciate your comments regarding your stay at the Grand Ambassador Seoul - Associated Pullman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
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