Hotel - Grand Ambassador Seoul associated Pullman
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Pullman Hotel

Grand Ambassador Seoul associated Pullman Hotel

287  Dongho-ro  Jung-gu 
04618  Seoul
KOREA, REPUBLIC OF

1,438 reviews
TripAdvisor Rating Based on 1,438 reviews
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Valet parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Valet parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • Air Conditioning
  • INCHEON INTL
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
  • Babysitting on request
  • Golf practice facilities

Catering

  • 5 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 15 meeting room(s)
  • Conventions hotel
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

A range of room types are available at this beautiful Seoul hotel. All rooms feature modern bathrooms with bathtub and shower, Roger & Gallet or L'Occitane amenities and bidets, plus LCD televisions and Ambassador beds offering absolute comfort.

  • 413 rooms
  • 385 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 9 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • 110/120 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box
    • Spa/Jacuzzi in bathroom
    • Free in-room mineral water
    • TV with on-screen billing info
    • Radio in room
    • Radio in bathroom
    • Wide work desk
    • Telephone in bathroom
    • Crib on request
    • Pay per view channel(s)
    • WIFI in your room
    • Phone with 2 handsets in room
    • Air-conditioning with individual remote
    • Satellite and cable television offering a wide range of channels
    • Printer
    • High speed transmission line
    • Iron in room
    • RJ 11 outlet
    • Nespresso experience offered
    • Minibar
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 1,304 reviews

Our guest reviews for Grand Ambassador Seoul associated Pullman

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 1,438 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Jesser S. Business - 08/08/2017
« Amazing »

The hotel is good as well as the personnel.

AccorHotels certified review
Jason Business - 06/08/2017
« Mr »

Service in restaurant was good....however the check in extra charge is misleading

AccorHotels certified review
Stephen A. Business - 03/08/2017

Good location, friendly and helpful staff. The rooms are starting to look tired.

AccorHotels certified review
Anonymous Business - 30/07/2017

it was satisfied At the language there was lack of vegetarian food

AccorHotels certified review
J. T. Solo - 26/07/2017
« Amazing hotel with best service and warm hospitality »

Although my stay at this truly special hotel was short, I considered this spectacular, with a warm atmosphere, ideal location and comfort beyond what I expected. The room and amenities inside the hotel were world-class and assistance from staff was nothing short of amazing. If on another travel trip to Seoul, this hotel is definitely one of my first choices.

AccorHotels certified review
Richard B. Business - 25/07/2017
« Nice hotel nice location. »

I've stayed here many times and always am happy.

AccorHotels certified review
Jinny Families - 20/07/2017
« lost my trust »

I joined a paid membership of ambassador club in S.korea 8 month ago. it cost around 500 usd, but I liked grand ambassador seoul and I thought it was worth it. But honestly, I was really disappointed. 1.I was with my mom in the room(1022), the toilet was messy. papers in the toilet, and someone already used it. And didnt pushed the button. I assume you can image that moment. IT SHOULD HAVE BEEN CLEANED UP BEFORE CUSTOMER OPEN THE DOOR OF 1022. My mom said, it's okay. I didnt wanna ruin my day, so I just called and said be careful. (I stayed Grand ambassador seoul more than 4 times, but It was my first complained call ever.) 2. Grand ambassador seoul has known for great quality breakfast. I also loved it. But when I started breakfast at 9:00, most of foods all gone, and not really filled up. My mom said, not good experience than before and it has changed. So we may not to extend a paid membership this year here. That's all my opinion of. If that survey mail didnt come to me, I didnt even tell anyone about this. I hope your hotel goes long.

AccorHotels certified review
Anonymous Families - 17/07/2017
« Comfy bed, nice breakfast »

Reception staff was friendly, clean room, comfy bed, and nice breakfast

AccorHotels certified review
Anonymous Families - 15/07/2017
« Very satisfied »

My daughter and I had a wonderful experience staying at your hotel

AccorHotels certified review
Kyung H. K. Couples - 03/07/2017
« Great room »

Nice location, neat lobby, cozy bed. Room space was larger than I expected.

AccorHotels certified review
Sherwin Business - 03/07/2017
« Almost Peefect »

Everything is actually fantastic! The room, the courteous English speaking staffs, the facilities, the amenities, the in house restaurants, the beautiful basement gym and pool, quality of food... except for location accessibility, which is however compensated by free shuttle services to key parts of Seoul. Also it is weird to see the hotel charge for toothpaste and toothbrush given its environmental stand and yet on same token comb and slippers are provided.....

AccorHotels certified review
L. F. W. Business - 03/07/2017
« The staff on Executive lounge floor are not really helpful to answer my inquiry »

I always choose this hotel to stay when i come to Korea for working. This time I also chose this hotel to stay from the last week from 25 June to 1 July 2017 for 6 nights 7 days. However, this time it is really make me feel so disappointed and unhappy while staying in this hotel. Firstly, one day i went to executive lounge at around 6 pm to have some tea and drinks, I were searching from my mobile see whether have any Japanese restaurant nearby this hotel. Seems i couldn't search any and then i went to ask the staff, she was sitting in the reception desk on the executive lounge. I asked her any Japanese restaurant that she know can introduce me? She only replied me 'No" and just said only Japanese restaurant in this hotel and asked me to try. Oh my god!!!! I were asking her any Japanese restaurant NEARBY this hotel not IN this hotel!!! Indeed, she had to help me to search and not just said "NO". The staff who working in this hotel, they have the responsibility to help the guests to solve the problem or try the best to answer the guests's inquiry. I do really hope that you can educate the staff especially the staff on executive lounge reception!!

AccorHotels certified review
L. M. Business - 01/07/2017
« Good Service and hospitality »

Always enjoyed staying at this hotel. Wonderful service from the staffs

AccorHotels certified review
Randy Families - 30/06/2017
« Good service and quickly respond »

I got quickly respond and helpfully when had a little problem. Thank so.much.

AccorHotels certified review
Jeff F. Business - 27/06/2017

Great service!

AccorHotels certified review
Via Business - 21/06/2017

Old interior but Extremely friendly staffs made the stay enjoyable.

AccorHotels certified review
Johan A. Business - 20/06/2017
« professional stylish experience »

The staff was extremely kind and helpful. It made my business trip a very pleasant experience. The hotel is very clean and the rooms are tidy. An explanation for foreigners about what all the buttons on the toilet are for would be helpful though.

AccorHotels certified review
G. D. Friends - 13/06/2017

Everything at the Grand Ambassador hotel had an upscale touch to it. The hotel is conveniently located and they provides a shuttle to take us shopping. The customer service was beyond impressive and the staff were pleasant, helpful, kind & professional. The rooms are modern & clean, have quick & reliable wi-fi, small refrigerator, hot pot, espresso machine, safe, iron board & iron, both 220v & 120v plugs in room and bathroom. The bathroom has a bidet toilet, shower with both hand held and rain shower faucet. The Kings Restaurant buffet was awesome . The food was abundant and of very high quality and they only put out smaller amounts and constantly refilled the bowls and platters which we appreciated because the food was always fresh. We stayed at the hotel for 15 nights and totally enjoyed ourselves. We highly recommend The Grand Ambassador.

TripAdvisor review
Family - 11/06/2017
« Old property, unfriendly staffs »

Among the Accor property that I have stayed in, I think this is the worst experience. The room is hot, though we set up to 18 degrees Celsius. When we complain to the staffs, they mentioned it is because centrally controlled so they cannot do anything. It was a very dissapointed answer, because we are not used to sleep in a 25 degrees room temperature. They said what they can do is to check if something is wrong with the filter, but no follow up or news after complaining. The location is also quite far from places of interest, but they provided hourly free shuttle to Myeongdong.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Helmyjz, I would like to thank you for giving us the valuable feedback on Grand Ambassador Seoul associated with Pullman. As far as the room conditions are concerned, The Grand Ambassador Seoul refurbished those unsavoury appearances and the temperature facilities. I had a long time to think about what should have been more offered, not only a set patter of the words but personalised empathies from our staff ,in order to address the issues like this. This comment gave me the inspiration to continuously improve the quality of services and how to build on the guests' satisfaction. I dare to hope it would not be beyond our redemption and I am expecting you to come again in the near future. Thank you very much. Bruce Lee General Manager Grand Ambassador Seoul associated with Pullman

AccorHotels certified review
Leo P. Families - 10/06/2017
« Amazing Service!!! »

I've traveled over 50 countries and many places over the world. The Grand Ambassador Seoul associated Pullman is the best service I've ever had since 1995. Your staff had served our family's needs more than I've ever expected, special Ms. Jane. Thank you so much for your great service! Thank you! Thank you very much!

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