Hotel - Grand Ambassador Seoul associated Pullman
Pullman Hotel Pullman Hotel

Grand Ambassador Seoul associated Pullman Hotel

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4.0/5 1,486 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 15h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi in your room
    • WiFi access
  • Parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Valet parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Swimming pool
    • Pool
    • Indoor heated pool
  • Breakfast
  • Fitness centre

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi in your room
    • WiFi access
  • Parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Valet parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Air conditioned
    • Air conditioning
    • Air-conditioning with individual remote
  • INCHEON INTL
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
  • Golf practice facilities

Catering

  • Breakfast
  • 5 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 15 meeting room(s)
  • Conventions hotel
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

A range of room types are available at this beautiful Seoul hotel. All rooms feature modern bathrooms with bathtub and shower, Roger & Gallet or L'Occitane amenities and bidets, plus LCD televisions and Ambassador beds offering absolute comfort.

  • 413 rooms
  • 385 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 9 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • 110/120 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box
    • Spa/Jacuzzi in bathroom
    • Free in-room mineral water
    • TV with on-screen billing info
    • Radio in room
    • Radio in bathroom
    • Wide work desk
    • Telephone in bathroom
    • Crib on request
    • Pay per view channel(s)
    • WiFi in your room
    • Phone with 2 handsets in room
    • Air-conditioning with individual remote
    • Satellite and cable television offering a wide range of channels
    • Printer
    • High speed transmission line
    • Iron in room
    • RJ 11 outlet
    • Nespresso experience offered
    • Minibar
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 1,396 reviews

Our guest reviews for Grand Ambassador Seoul associated Pullman

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,486 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Ryan S. Couples - 08/12/2017

There was a direct bus from Incheon, so it was very convenient. Every staff was polite, room was clean although seems a bit outdated. TV was disappointing, no HBO or other movies channel, and it was not even on HD. Overall, very impressive.

AccorHotels certified review
H. Families - 03/12/2017
« Everything Awesome until my phone left in the hotel »

We got upgraded room! Yeay! Thanks. We stays 4 days in 2 rooms using 4 accorplus membership. Shuttle bus is helping us a lot. Staff hotels is very nice, but some cant speak english. We just found out you have indoor pool and indoor golf on the last day we stays, this should be inform earlier when we checkin. our room 801 and 802 sometimes smell smoke of cigarettes. Little problem when my phone left in the hotel while im already in incheon to go back. Call the hotel and they said my phone not in there while my GPS device tracking said its still in hotel. After they received my info, they recheck and found my phone. Now my phone still in reception. And ask hotel help to send to my friend hotel in myeongdong. Problem is I need to pay 10.000 won and I need to pay by cash. I cant transfer money because she said its illegal in Korea. I dont want to bother my colleague that having holiday to wait your delivery guy to come and pay directly. After 25minutes international calls (25 minutes = 40.000 won costs) to your hotel person, finally they help to send it free of charge. its not about 10.000 won, its a small money, everyday im buying coffee in your hotel for 16.000++ won. Hope on this emergency event, hotels can be more generous,

AccorHotels certified review
Eran P. Business - 28/11/2017
« stay was very good and enjoyable »

Stay was perfect

AccorHotels certified review
Zeevik M. Business - 27/11/2017
« Wonderfull »

Wonderfull hotel, clean well maintained. Service is perfect with all means. Wi-Fi should be taken care in various places around the hotel (mainly in the room I stayed in - 1619), signal is weak and disconnected often.

AccorHotels certified review
Gerald H. Business - 20/11/2017
« fantastic »

Great experience. Hotel staff arranged some requested tickets for live stage shows I wanted to see while in Seoul. Upon arrival all tickets were arranged and given to me at check in. The staff on the executive floor was great as usual. Highly recommend the hotel for its location and staff guest support.

AccorHotels certified review
Lutfi M. Families - 13/11/2017
« great »

everything good

AccorHotels certified review
Eric K. Couples - 11/11/2017
« Nice Hotel »

Hotel near subway station (about 5 minutes walk) easy access to major shopping area. Public Bus stop right I front of the hotel and there are free shuttle that provided by the hotel, That runs hourly from hotel to myeongdong shopping street and insagong. Nice rooms , clean and comfortable . Great breakfast at the executive lounge .Friendly staffs - Mr. Vincent Kim were extremely helpful. Overall value for money. will be back in the future.

TripAdvisor review
Family - 08/11/2017
« VERY hot rooms »

The hotel itself is wonderful. My only complaint is the HOT room temperature. We turned on the AC and could not lower temperature below 27 degrees. We tried opening the window but it was very noisy. Woke up sweating every night and eve suffered a bad case of heat rash all over my body. Horrible after showering because there is no relief. After a day outside, we returned daily to the hot and humid room temperature. It was very uncomfortable and based on that, I would not recommend.

Our hotel has responded to the review
Our hotel has responded to the review

Dear, 875hello A warm Greeting from The Grand Ambassador Seoul associated with Pullman. The reviews on your staying experiences and everything in great detail would be very helpful for the promising guests. I can't help noticing that the air conditioning system was not exactly a part of your stay to live up to the expactations. There will not be a stop on puting in a great deal of effort in improving and keeping with the quality of the service and facilities I can promise. The review will be the great inspirations for us to make guests' satisfaction better which we must micromangae the properties endlessly. We are looking foward to welcoming you in the near future Thank you very much. Bruce Lee General Manager Grand Ambassador Seoul associated with Pullman

AccorHotels certified review
Mitchell Friends - 05/11/2017
« Good »

Clean rooms. Clean environment. The biggest issue I had though was that the air conditioner didn’t work very well.

AccorHotels certified review
Patrick S. F. Business - 03/11/2017
« I have found no other hotel that makes me feel like I have a warm welcoming family like this hotel. »

I keep coming back to this hotel because the hotel staff are the warmest, friendliest most accommodating extended family I have ever found. I stay at many hotels in many places. In Korea, I have the choice of similar lodging and accommodations, but not with the same people who I have come to know and love and call my "extended family". The rooms are nice. Plush or extravagant are not really good descriptions for the rooms, but nice, clean and pleasant are perfect descriptions. The people, though, make the biggest difference. The employees are: Welcoming, warm, gracious, accommodating, friendly, respectful, family.

AccorHotels certified review
Krisbeth Couples - 03/11/2017
« Nice hotel with good view and easy access »

Hotel is near the station, staffs are very friendly and helpfull.

AccorHotels certified review
Yannick Business - 30/10/2017
« Stay was OK »

As a Gold Member at that time, i didn't felt the "Feel Welcome" atmosphere at all... It seems that the Staff people are too "stressed" there somehow...

AccorHotels certified review
Franky N. Business - 27/10/2017
« Satisfied Customers Feedback »

one word " AWESOME" All the staff was awesome and so helpful The Gym is SUPER AWESOME with all the facility High recommended Staff : the best one is Jason from the Gym Other great service : Gerards (Gym), Jade and June ( Executive floor) The only feedback is the breakfast, we got in the executive floor which it is not complete compare to the standard room breakfast

AccorHotels certified review
Sonny Families - 19/10/2017
« The service provided was genuine and professional »

A pleasant stay. No issues with the customer service throughout the stay. We had a minor issues with the air conditioning once we checked-in but that was rectified once it was notified.

AccorHotels certified review
Charles U. Business - 17/10/2017
« Excellent hotel with lovely staff »

I cannot find fault with this hotel. The room was excellent, the staff were very helpful. The breakfast was excellent.

AccorHotels certified review
Angela B. Business - 16/10/2017
« EXCELLENT PROFESSIONAL PLEASURABLE COMFORTABLE »

MY SECOND HOME IN A FRIENDLY BEAUTIFUL CITY LOVE SOUTH KOREA LOVE SEOUL THANK YOU

AccorHotels certified review
Ekaterina Friends - 13/10/2017
« Nice hotel in Seoul »

This hotel is located in the nice quiet area near both a park and a metro station which is perfect for travel. The rooms are not new but pretty clean. The staff is helpful and the breakfast is just superb (though the variety of deserts are not great). Overpriced a great experience.

AccorHotels certified review
Steve M. Solo - 10/10/2017
« a warm and friendly experience where I felt welcomed and even special »

It was excellent. At every moment I was made to feel valued and important with service that was personal but not obtrusive. I have stayed at other Pullman hotels and this was my best Pullman experience. Of special note, I would like to recognize June at the desk on the Club Floor. Her friendliness, help and recommendations helped make my visit to the hotel and the city a memorable one. If I owned a hotel I would want her to be the front line as she is at your property. Please be sure to email me to acknowledge that this feedback about her was shared directly with her. On the downside, closing your bar for days, even for the holiday, was disappointing.

AccorHotels certified review
Christian B. Couples - 10/10/2017
« Incredible service »

Staff were amazing, friendly helpful, just a amazing experience, we had the dinner buffet and it was worth it, the food was delicious and I strongly suggest this hotel, great room in all a fantastic experience

TripAdvisor review
Couples - 08/10/2017
« Extremely Courteous Staff !! »

My family stay for 3 nights on Executive floor at the beginning of October '17. I have stayed in many Pullman Hotels worldwide but find staff at the Grand Ambassador Seoul extremely friendly and courteous and must be commended. FANTASTIC and keep it up !!! Airport Limousine Bus stops at the doorstep of the hotel which is superb. Dongguk Univ Station of the subway is located just a few minutes walk from the hotel, but the uphill walk to the hotel can be tiring. With exception of 3 convenience shops located nearby, no other interesting shops can be found at the location, but this is compensated by the hourly shuttle services provided to Myeongdong and Isadong shopping area and the additional shuttle service to Dongdaemun Malls in the evening. The only disappointment that I had and irritated me was the controlled room temperature of between 23.5 to 26C which was warm and not comfortable as outside temperature was between 12C to 18C at night. When I brought it up to the staff at the Reception Counter, he told me nothing could be done except sending a stand-alone fan to my room. Another minor item was one of the 2 reading lights not working even after 2 requests.

Our hotel has responded to the review
Our hotel has responded to the review

Dear HKTjen, A warm Greeting from The Grand Ambassador Seoul associated with Pullman. First of all, needless to say, the reviews on your staying experiences with us and everything in great detail would be very helpful for the promising guests. Secondly, I can't help noticing that a couple of things made you less happy that you were expected to be. Regretfully, the average temperature in the guests' room is controlled by the centeral air conditioning system that is line with the outside temperature. It gives us the down of the overall guests' satisfaction whchi we must overcome and have nurutred so far. There will not be a stop on puting in a great deal of effort in improving and keeping with the quality of the service and facilities I can promise. We are looking foward to welcoming you in the near future Thank you very much. Bruce Lee General Manager Grand Ambassador Seoul associated with Pullman

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