Hotel Mercure Brussels Airport 3 stars

TripAdvisor rating 3.5/5 405 reviews
Hotel Mercure Brussels Airport
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Hotel extras

  • 100% Non smoking hotel

  • Located near the NATO district

  • Free access to our fitness centre

  • Free airport shuttle for hotel guests

  • Enjoy your diner at Vins Sur 20 restaurant

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • 100% non-smoking hotel
  • Manual temperature control
  • Airport shuttle
  • Languages spoken at the hotel
  • Laundry
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
Business services
  • 5 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Hotel Mercure Brussels Airport

74 avenue Jules Bordet
1140
brussels
belgium

Tel: +3227267335

Fax: (+32)2/7268295

Contact email

Check-in from 14h00

Check out up to 12h00

  • MAES :   80 DA VINCI

  • NATO :   65 DA VINCI

  • BORDET :   55 DA VINCI

  • By plane

    AMSTERDAM SCHIPHOL At 198km / 123.75 miles

  • By plane

    ANTWERPEN DEURNE At 40km / 25 miles

  • By plane

    BRUXELLES NATIONAL At 5.5km / 3.44 miles - Shuttle free

  • By plane

    OSTEND At 114km / 71.25 miles - Shuttle paying

  • By plane

    PARIS ROISSY CHARLES DE GAULLE At 290km / 181.25 miles

  • By boat

    OSTEND At 114km / 71.25 miles

  • By boat

    ZEEBRUGGE At 130km / 81.25 miles

  • By car

    ANTWERP At 5km / 3.13 miles

  • By car

    LIEGE At 3km / 1.88 miles

  • By car

    NAMUR At 3km / 1.88 miles

  • By train

    BORDET At 0km / 0 miles

  • By train

    CENTRAL STATION At 6.5km / 4.04 miles

  • By train

    NORTH STATION At 4.5km / 2.81 miles

GPS :50.874828, 4.41281

Currently, close to our hotel

Tour of the Royal Museum of Military History, Brussels

From 01/01/2016 to 31/12/2019

At 4 km

Visitor Centre at the European Parliament, visit

From 02/01/2018 to 30/12/2019

At 4.8 km

Tour of the Natural Science Museum, Brussels

From 01/01/2016 to 31/12/2019

At 5 km

Tour of the Palace of Brussels

From 22/07/2018 to 07/09/2019

At 5.2 km

Tour of the Camille Lemonnier Museum, Brussels

From 01/01/2019 to 31/12/2019

At 5.3 km

Brussels Airport, visit

From 01/01/2012 to 31/12/2019

At 5.5 km

Tour of the Belgian Museum of Judaism, Brussels

From 01/01/2010 to 31/12/2019

At 5.6 km

Van Damme Memorial, Diamond League Athletics

From 06/09/2019 to 06/09/2019

At 6 km

Tour of the Constantin Meunier Museum, Brussels

From 01/01/2011 to 31/12/2019

At 6.9 km

Tour of the Museum of Fantastic Art, Brussels

From 01/01/2016 to 31/12/2019

At 6.9 km

Our accommodations

Rooms at the 3-star Mercure Brussels Airport hotel are spacious and comfortable. Stay in either our Standard Room or in one of our Business Flats with kitchenette. Ideal for long stays.

Standard Room with 1 double bed

  • Max. number of persons: ‌3
  • Area: From 26
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Standard Room with 2 single beds

  • Max. number of persons: ‌2
  • Area: From 26
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Superior Room with 1 double bed

  • Max. number of persons: ‌3
  • Area: From 32
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Superior Suite with 1 queensize bed

  • Max. number of persons: ‌3
  • Area: From 43
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Studio for 2 persons

  • Max. number of persons: ‌3
  • Area: From 43
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Our restaurants and bars

VINS SUR 20

Type of cuisine: Regional

Restaurant, with terrace, seating up to 45 people, and winter garden

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

VINS SUR 20 (WINE BAR)

Photo non contractuelle / Strictly non binding

Bar, with terrace, seating up to 45 people, and winter garden

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 138 m²

  • Maximum capacity: 120 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
Hotel Mercure Brussels Airport

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.0/5

1,554 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

405 reviews

Quite satisfied with a couple of minor misses

Customer review rating 4.0/5

Simon B. Business - 08/07/2019 AccorHotels certified review

I like the location, the staff are very friendly, polite and helpful. The food is very good so far. The rooms are a little worn and could do with more maintenance. There were for example a lot of broken wall tiles in my bathroom this visit. I think breakfast is very good. It is a little different every day, but it is obvious that effort is being made to provide a quality, and attractive breakfast. The only hiccup I would mention is that when food, such as scrambled eggs runs out, it takes too long and often a request, to get it replenished. I consider these issues too small to be problems but they do not match the rest of my very positive stay in this hotel.

Dear Simon, Thank you very much for this review. Our team works hard to ensure that every guest has a great experience with us, and your positive feedback inspires us to continue with our efforts. We really appreciate your mention of our attractive breakfast as we strive to provide quality and varied foods. We have duly noted your comment regarding replenishing the foods, and we thank you for bringing this to our attention. We already share your suggestions with our team, and we hope that you will return for another pleasant stay. Best wishes, I.S.

Very nice stay

Customer review rating 4.0/5

Jc A. Business - 28/06/2019 AccorHotels certified review

Pleasant. Like to stay at this hotel.

Short business stay

Customer review rating 4.0/5

Michaela Business - 28/06/2019 AccorHotels certified review

Helpful and kind staff, great breakfast, a little bit old bathroom, noise from air condition and planes.

Really overvaluated the value of the estate compared to the price asked

Customer review rating 4.0/5

A. V. B. Business - 28/06/2019 AccorHotels certified review

Room was in bad shape. Fungus in the shower area, airconditioning did not work and only after pressing the housing of the thermostat started to do its work but with a lot of electrical noise. Really excessive room rate for such a room. Forgot my toothpaste and had to buy a full tube for 3.50?! Really??

good

Customer review rating 4.0/5

Stefan Business - 25/06/2019 AccorHotels certified review

The accommodation was ok ... to increase the 'feelgood' factor a free bottle of water would be nice. That's what most of other hotels I'm using doing. Especially the bath room shows 'worn out' indications ...

Failed price-quality balance

Customer review rating 4.0/5

Anonymous Business - 17/06/2019 AccorHotels certified review

Extremely bad. Although staff is very friendly, I had an outlived room, smelling like cigarettes (the smoke detector was sabotaged with paper towels), fungus in the room next to the bed, uneatable pizza... A Depp-clean + renovation of the rooms (I had 312) is strongly recommended. I can find more value for lower price in the area, so you don't have to expect me back soon if you do not consider a refund or another commercial gesture.

it was o.k.

Customer review rating 4.0/5

Anonymous Business - 17/06/2019 AccorHotels certified review

contacting you was difficult, language only French, on line check in with credit card didn't work, during my stay several issues with hotel card key, bath room after day one was not cleaned, debit by credit card if you spend nothing else it's not my favorite

Comfortable, clean, convenient...

Customer review rating 4.0/5

J. N. Business - 14/06/2019 AccorHotels certified review

My preferred hotel around Nato HQ by far. I always ask the travel people to book me a room at the Mercure, whenever possible.

Customer review rating 4.0/5

Walter Business - 07/06/2019 AccorHotels certified review

it was just averige. Not to the standard expected by costs.

Met my requirements for my business trip and staff were wonderful.

Customer review rating 4.0/5

Anonymous Business - 06/06/2019 AccorHotels certified review

No long queues, so happy with this. Did the check in process online, so did not have to wait long once I arrived at hotel. Another factor in choosing this was the free hotel shuttle, which is always useful. Hotel was within walking distance of NATO HQ so that was also a factor in staying here. The staff were friendly and very helpful, and as a female travelling on my own, felt safe in and around the hotel.

OK for business

Customer review rating 4.0/5

Maréchal Business - 31/05/2019 AccorHotels certified review

Efficient

Outstanding!

Customer review rating 4.0/5

Ndt Business - 28/05/2019 AccorHotels certified review

Outstanding! Very helpful and friendly staffs!

Clean and comfortable, USB chargers in room required

Customer review rating 4.0/5

Margit Business - 26/05/2019 AccorHotels certified review

Breakfast is good except the milk ran out of the coffee machine and when I went to ask, the person working there was rude and cane to fix it as he is doing something that is not part of his job. I didn’t get my drink voucher as Gold member this time and forgot to ask why. Room was good and clean. USB chargers world be good to have in the rooms

Never again

Customer review rating 4.0/5

Anonymous Business - 24/05/2019 AccorHotels certified review

I have never seen before such a dirty room. I was in 512 with a double bed (although the booking went onto a twin), and apparently the bath room was not cleaned. The dust in the room was amazing, and the chair looked so dirty that I did not dare using it. I thought of changing the hotel, but as I had an appointment in town, I did not do it in the end. I am surprised that NATO had put it on the list of the list of their hotels. However, nobody else from the conference stayed in Mercure Airport, probably it has a bad reputation. - The staff was ok, though, even friendly, and that was the best.

Pleasant, comfortable, warmly welcomed, friendly and helpful.

Customer review rating 4.0/5

Anonymous Business - 20/05/2019 AccorHotels certified review

Pleasant, comfortable, warmly welcomed, friendly and helpful. Compliments to the Staff.

Perfect Stay

Customer review rating 4.0/5

Per D. Business - 16/05/2019 AccorHotels certified review

Excellent room and very friendly personnel.

Good room, good service at the reception desk, not impressed about the support at breakfast.

Customer review rating 4.0/5

Ricardo A. Business - 13/05/2019 AccorHotels certified review

I enjoyed the room facilities, although it was initially difficult to find how to open the water in the shower. Maybe some stickers to indicate its instructions would help. A bit strange to have the controls in the back. For the rest, I was only dissatisfied about a lady cleaning the coffee machine. She basically pushed my colleague who was trying to get a cup of coffee, without excusing herself and not even talking to him. Very rude behavior.

Satisfied

Customer review rating 4.0/5

Sorina O. Business - 30/04/2019 AccorHotels certified review

It was smooth,clean, perfect location for the purpose of my trip. The breakfast definitely needs improvement, such as sunny side eggs and mushrooms etc. Thumbs up for the waiter in the morning, the restaurant was full and he kept calm and handled the situation and demands. Thumbs up also for the waiter in the evening, in the bar... he kept checking and following up on me if everything was ok with the food and drink, so yeah, you have excellent staff that makes the stay better. the receptionists were very helpful, I needed a copy of a document and they didn't hesitate to assist me with.

Clean, good service and great location, great for my needs.

Customer review rating 4.0/5

N. M. Business - 28/04/2019 AccorHotels certified review

The bathroom was nicely done, the room was clean and the staff were very helpful. The reception staff recommended a great place to eat and the cleaning staff were very courteous and friendly. The location was perfect as I needed to go to the NATO complex.

Pleasant hotel convenient to airport

Customer review rating 4.0/5

M. E. T. Solo - 26/04/2019 AccorHotels certified review

I stayed one night prior to meeting fellow cruise members at the airport the following morning. The room was comfortable and room service arrived promptly. My only complaint was that there was only one accessible plug which made it hard to charge one’s devices.

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