Hotel - Mercure Pau Palais des Sports Hotel
Mercure Hotel Mercure Hotel

Mercure Pau Palais des Sports Hotel

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3.5/5 319 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 13  EUR
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Outdoor unheated pool
  • Golf course 18 holes  (Nearby)
  • Ski hire facilities  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Opening hours : Week DU DIMANCHE SOIR AU VENDREDI MID
  • Snack & beverage machine

Business services

  • 6 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Choose one of the various categories available: Standard Rooms, Superior Rooms or Suites overlooking the pool and the Pyrenees mountain range.

  • 91 rooms
  • 80 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 1 family rooms
  • 4 connecting rooms
  • Extra bed in room for child
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Bouquet with TV Canal+ and Canalsat
    • Opening windows
    • WiFi in your room
    • Remote control TV
    • Direct dial telephone
    • TV Bouquet beIN Sports
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating Based on 1,052 reviews

Our guest reviews for Mercure Pau Palais des Sports Hotel

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 319 reviews
AccorHotels certified review
Jonathan Business - 04/02/2018
« Nice hotel, very friendly personnel »

Everything was great, but a little bit disappointed with the quality of the food

Our hotel has responded to the review
Our hotel has responded to the review

Dear GERARDUS G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Pau Palais des Sports. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will make some efforts regarding our restauration. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Prathap RAVI General Manager

AccorHotels certified review
Anonymous Business - 24/01/2018
« Very nice stay »

Everything was good

Our hotel has responded to the review
Our hotel has responded to the review

Dear T., We very much appreciate your comments regarding your stay at the Hôtel Mercure Pau Palais des Sports. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Prathap RAVI General Manager

AccorHotels certified review
S N. Couples - 19/01/2018
« SUPERB STOPOVER »

This is the first time stay at the Mercure in Pau. We were suitably impressed with the ease of access, the location, the room, the meals and the very attentive staff. Nothing was too much trouble and they spoke our language which was a bonus. Would highly recommend. One or 2 of the other Mercure group hotels we have stayed at could take lessons.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SANDRA N., We very much appreciate your comments regarding your stay at the Hôtel Mercure Pau Palais des Sports. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Do not hesitate to post your satisfaction to the webiste Tripadvisor of Mercure Pau Palais des Sports. We will do the necessary regarding our wifi services as soon as possible. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Prathap RAVI General Manager

AccorHotels certified review
Elliot Business - 06/12/2017
« Hotel room was old and smelled of cigarettes but ok for two nights. »

Ok for two nights.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ELLIOT S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Pau Palais des Sports. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We want to inform you that we are starting our works program this monday. All the hôtel and restaurant will be completely renovated. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Prathap RAVI General Manager

AccorHotels certified review
Anonymous Business - 12/11/2017
« good »

The hotel is nice, clean, staff is welcoming and helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear SHARON G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Pau Palais des Sports. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Prathap RAVI General Manager

TripAdvisor review
Business - 01/11/2017
« Mercure Pau palais des sports »

Excellent service . Room very clean . Good location . However little disappointed by the superior room . Quite small and no desk to work at , just a small table and uncomfortable chair . Overall felt more like a budget Ibis than a mercure.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Trevor H, Thanks for your comments regarding your stay in our hotel. We regret that this one did not given you entire satisfaction and we apologie for that. We are making actualy some works in all the hotel and we hope that you will come back to see the changes made. Best regards Prathap RAVI General Manager

AccorHotels certified review
Stéphanie Solo - 31/10/2017
« Etoiles de Pau »

All staff (reception and bar and restaurant) have been very kind and helpful with me. I will come back next year.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stephanie V., We very much appreciate your comments regarding your stay at the Hôtel Mercure Pau Palais des Sports. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Prathap RAVI General Manager

AccorHotels certified review
Alfredo M. Business - 26/10/2017
« Just enough of what I needed »

Average

Our hotel has responded to the review
Our hotel has responded to the review

Dear ALFREDOMR M., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Pau Palais des Sports. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Prathap RAVI General Manager

AccorHotels certified review
Karine P. Solo - 24/10/2017
« Very convenient »

Convenient Clean Welcoming

Our hotel has responded to the review
Our hotel has responded to the review

Dear KARINE P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Pau Palais des Sports. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Do not hesitate to post your comments to our tripadvisor page for informing peoples about your guest experience. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Prathap RAVI General Manager

AccorHotels certified review
Dr. O. Business - 28/09/2017
« Nice hotel and courteous staff. »

The hotel was nice, though I found the "Superior Room" too small for the rate charged.

Our hotel has responded to the review
Our hotel has responded to the review

Dear OLATUNBOSUN O., We very much appreciate your comments regarding your stay at the Hôtel Mercure Pau Palais des Sports. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Prathap RAVI General Manager

AccorHotels certified review
Anonymous Business - 05/09/2017
« Good location but some improvements required »

The hotel location is very convenient and parking is secured at night. However The bedroom smell of cigarettes smoke and the bed was noisy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ALEXANDRE P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Pau Palais des Sports. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Prathap RAVI General Manager

AccorHotels certified review
Lolo Couples - 01/09/2017
« Lovely hotel. »

We had a very good nights stay, very helpful and pleasant staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Richard and Lois S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Pau Palais des Sports. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Do not hesitate also to put your comments to our tripadvisor page. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Prathap RAVI General Manager

AccorHotels certified review
Anonymous Families - 17/07/2017
« Pleasant hotel for short break. »

Friendly hotel, ideal for a short break.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROBERT P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Pau Palais des Sports. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Prathap RAVI General Manager

AccorHotels certified review
Anonymous Business - 20/04/2017

sejour correct

TripAdvisor review
Couples - 19/04/2017
« Location too close to the road »

The Mercure hotel was ok for an stopover on the way to Spain but it is very close to a busy road, traffic all night, hotel is ok but could do with a bit of tlc the air on in our room didn't seem to work which would have been nice so we could shut the window, breakfast fairly good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Client, Thanks for your comments regarding your stay at the Mercure Pau Palais des Sports... Our hotel is plan for works renovation at the end of this year and we will be careful regarding yours remarks. best regards Prathap RAVI General Manager

AccorHotels certified review
Anonymous Business - 07/04/2017

Easy check in, very clean room and great location

AccorHotels certified review
Anonymous Business - 28/03/2017

Poor maintenance Bus parked in front my room making huge noise all night in Mercure Car Park Forgot my razor, went to reception to get one from Mercure Huge Burning all over my face last even today Breakfast needs to be paid apart no one told me No Corporate discount for Mercure users A real no go to stay in the future

AccorHotels certified review
Anonymous Business - 02/03/2017

nice, friendly; I was a bit disappointed that the restaurant closed Friday night until Sunday night - though still received some food in the bar before I left towards the airport on Friday night

AccorHotels certified review
Anonymous Business - 26/02/2017

Very nice and the staff was extremely courteous and kind.

AccorHotels certified review
Anonymous Solo - 23/12/2016

SERVICE QUAĻITE

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