ibis Bordeaux Centre Meriadeck Hotel

Would not stay longer than a few days.

Great hotel with great service. Hotels right in the centre close to all amenities including a tram stop. Friendly staff and clean rooms.

On arrival all lifts were broken resulting on my getting trapped in the hot car park. No one in reception had bothered to tell me and didn't care when I told them. The air con in the room had the temperature control disabled to 22c resulting in 2 sweaty nights. The room was tiny and very basic; god knows what a budget Ibis would be like. On the plus side breakfast was good. Disappointing.

My lights went out early in the morning. I went down to reception and reported it as my phone didn't work. A man fixed the lights and said my adaptor was at fault. We disconnected it. I then had a shower and while I was in the shower the lights went out again. It was dangerous. I reported it again, around 07.15. Reception said they could not fix it until 09.00. When I checked out at 12.00, the lights had still not come on. The meal in the restaurant was very poor and one of the two children's menu choices was not available.

I requested by email a parking place, and the hotel parking was completed at my arrival. Reception staff were not helping

Stopped for one night so didn't need luxury, just wanted something clean and convenient. Room was small, awkwardly shaped and in need of refurbishment. According to other reviews the budget version of the hotel (same building) is similar or better but also about 20-30% cheaper. This doesn't seem right and I think for €85 per night, this hotel was not good value

The position of the hotel is great. Very impressed with the menu for breakfast, copious & varied though nothing hot, except boiled eggs! The bedroom was fine, really comfortable bed. The staff were fine. The only thing that made me give it only 8 was the hotel was inundated with mosquitos everywhere. I wish they had warned me about this when I arrived as I would have taken the necessary steps immediately to use anti mosquito products in the bedroom & on myself, being very allergic to the bites!! Please sort out this mosquito problem for the next visit.

When we arrived (after midday, around 12 40), we were advised that the room wasn't ready even though the booking stated check in was from 12.00). The room we were given was dated, stuffy and very hot as the AC wasn't working. When I informed reception the lady send they would send someone over but they never showed up and when I asked again at reception another gentleman said there was nothing that could be done about it so I would have to just live with it! Room faced a closed courtyard so opening windows for fresh air didn't help as there was no fresh air. Also, the toilet / bathroom was tiny with a musty / damp smell!

Not particularly good accommodation or welcome

The staff is nice, except for big boy at the desk who was not very friendly when we asked about a shuttle to the airport or how to go there. We found a comfortable bed, a right bathroom and everything was very clean. The room was not very big, but it was climatized and it was enough for one night. When you read the hotel has "parking" you would better understand you can park on the streets close to the hotel if you do not arrive early enough. The good thing is you can leave your car for free in the street if it is weekend. The price of the room did not include breakfast but it was a good decision to have it.

Our room was unfinished, very basic, and too hot. On leaving, we saw into other rooms where the cleaners were. They were far superior to ours (Room 523) and we are not happy that we were put in an inferior room to the others, when we paid £91 for one night.The air conditioning was pathetic, the shower curtain smelly, and the floors and walls like a prison cell. It took 1 hour for someone to come and look at our air conditioning, despite a 15 minute guarantee and me explaining that my boyfriend was very ill and needed the room cooled. Even after they had come, there was no real improvement.

Good points: 1) staff are helpful and polite 2) room is cleaned Bad points:1) very poor FREE connection with wifi. I didn't have access at all. 2) poor quality of bath towels- very thin 3) wardrobe is so not pleasant to look at it, so small and not very practical 4) everything was very tiny for 2 people. I would not stay for more than one night.

Everything from start to finish was excellent, especially the staff- the barmen especially attentive to every demand throughout the day.The restaurant menu was a little narrow in imagination,meaning one really did have to choose mostly to go out at night, when perhaps after a days sighseeing, one wished to eat in hotel. Our room faced the Sapeur Pompier caserne and police station, both having a busy time with sirens blaring, with the air conditioning running, one could easily ignore the noise from the street. Room was ok, bed comfortable and huge,,,however this made the distance between bottom of bed and wall very narrow, too narrow for comfortable passage.Room was cleaned well with new towels every day. One lift out of three was not working, making it difficult to ascend or descend around breakfast time.Breakfast menu was same every day,,some variation would have been welcome. TV had a reasonable amount of programs on offer.Very welcome is having the superb tram system at the stop Palais de Justice just outside the hotel and the no 1 bus stop to the train station and airport nearby. We would definitely return to this hotel, hoping perhaps for more sunny days !

Staff very helpful. Very dog friendly. Great food