Hotel - Novotel York Centre
Novotel Hotel Novotel Hotel

Novotel York Centre Hotel

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4.0/5 2,673 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 72.20 GBP Member's rate Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking (Paying)
    • Bus/coach parking area (Nearby)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 12  GBP
  • Services for children
    • Babysitting on request (Paying)
    • Outdoor playground for children
  • 100% non-smoking hotel
  • Manual temperature control
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Italian
    • Polish
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Porter

Leisure and activities

  • Indoor heated pool
  • Services for children
    • Babysitting on request (Paying)
    • Outdoor playground for children
  • Boat excursions  (Nearby)
  • Bike rack facilities

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12:00 - 12:00
    • Opening hours : Week-end 12:00 - 12:00

Business services

  • 7 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Enjoy modern decor and ergonomic comfort. Queen bed, en-suite bath or shower, sofa bed, large flexible work area, complimentary WIFI access, 32'' LCD TV, hairdryer, iron, laptop safe, fridge, tea/coffee, Up to 2 adults and 2 children.Enjoy modern decor and ergonomic comfort. Queen bed, en-suite bath or shower, sofa bed, large flexible work area, complimentary WIFI access, 32'' LCD TV, hairdryer, iron, laptop safe, fridge, tea/coffee, Up to 2 adults and 1 child.

  • 124 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 124 family rooms
  • 5 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Emergency exit map
    • Air Cooling System
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Telephone
    • Opening windows
    • Remote control TV
    • Work desk in all rooms
    • Baby bed
    • Satellite/cable colour TV
    • WiFi in your room
    • Manual temperature control
    • Web TV
    • TV room service ordering
    • High speed transmission line
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 6,952 reviews

Our guest reviews for Novotel York Centre

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 2,673 reviews
AccorHotels certified review
Robert M. Families - 16/06/2018
« A thoroughly enjoyable stay »

Everything was great at the hotel. Friendly staff nice room and tasty breakfast.

TripAdvisor review
Couples - 16/06/2018
« Location brilliant. »

Lovely outdoor seating area next to river, room very clean, staff friendly. One problem for older people stepping in to the bath for a shower was not great. 7 mins river side walk into the town centre.

AccorHotels certified review
Charles L. Business - 15/06/2018
« The hotel is well located, very comfortable and everyone was helpful and friendly. »

The hotel is well located, very comfortable and everyone was helpful and friendly. I was on business soclookinformeasy access parking, location and comfort. The restaurant/bar menu could be a little more extensive perhaps. The room/bed were very comfortable. It was easy to access both car and foot, and I was also able to walk into town.

AccorHotels certified review
Anonymous Friends - 15/06/2018

The staff very helpful and friendly .

AccorHotels certified review
Anonymous Couples - 15/06/2018
« Asked for a quiet room, didn't get one. »

We were allocated room 131 which is right opposite the flood defence works and next to the stairs and within earshot of the lift. There was some noise and work going on after 11pm (I saw man in hard hat) and the stairs and lift being used also disturbed.

AccorHotels certified review
Roger B. Couples - 14/06/2018
« Pleasant but expensive. »

Excellent facilities somewhat spoiled by the prohibiting cost of the extras, ie parking & breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Roger B., Thank you for taking the time to share your feedback. We are pleased you had a lovely stay, we do keep our parking charges in line with the rest of the city centre hotels. We hope to welcome you back to our hotel very soon! Sincerely, Sarah Miller I Front Office Manager I Novotel York Centre I Fishergate | York I YO10 4FD +4…60 | H0… I www.novotel.com

AccorHotels certified review
Philip B. Business - 14/06/2018
« Good friendly service and nice facilities »

I enjoyed my stay at the York Novotel. Particularly pleased to have the coffee maker in the room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Philip B., Thank you for the great review of our hotel! We are glad that you enjoyed the coffee machine in your room and had a good stay and hope to see you again very soon. Sincerely, Sarah Miller I Front Office Manager I Novotel York Centre I Fishergate | York I YO10 4FD +4…60 | H0… I www.novotel.com

AccorHotels certified review
Anonymous Couples - 13/06/2018
« saturday night stay »

not impressed for the cost of the night. the pool was over disinfected yet the walls inside the pool were really dirty. pillows very uncomfortable. seats in the lounge/bar so uncomfortable we went to sit in the room. breakfast was unimpressive. unfair to charge for parking on top of the high cost for the room. The situation of the hotel was ideal and the staff were helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Margaret Q., Thank you for taking the time to tell us about your experience at the Novotel York Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sarah Miller I Front Office Manager I Novotel York Centre I Fishergate | York I YO10 4FD +4…60 | H0… I www.novotel.com

AccorHotels certified review
J B. Couples - 13/06/2018
« Lovely stay, great room »

We had a lovely stay with great welcome, helpful staff and a lovely room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jackie B., Thank you for the great review of our hotel! We are glad that you enjoyed our newly refurbished rooms and had a good stay and hope to see you again very soon. Sincerely, Sarah Miller I Front Office Manager I Novotel York Centre I Fishergate | York I YO10 4FD +4…60 | H0… I www.novotel.com

AccorHotels certified review
Arthur F. Couples - 13/06/2018
« Very enjoyable stay will return »

Very good hotel not far from town centre.bed comfortable room very clean except for dust on silver legs on units from wardrobe to writing table only complaint if not rectified it will only get worse very trivial complaint but would only take a minute to clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Arthur F., Thank you for taking the time to share your feedback, i have shared your comments with my housekeeping team to ensure this does not happen again. We hope to welcome you back to our hotel very soon! Sincerely, Sarah Miller I Front Office Manager I Novotel York Centre I Fishergate | York I YO10 4FD +4…60 | H0… I www.novotel.com

AccorHotels certified review
Malcolm Couples - 13/06/2018
« First Class »

Could not of been better. All staff were very pleasant and helpful. It would be hard to make any negative comment at all.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Malcolm P., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sarah Miller I Front Office Manager I Novotel York Centre I Fishergate | York I YO10 4FD +4…60 | H0… I www.novotel.com

AccorHotels certified review
Carol P. Friends - 13/06/2018
« Great hotel in lovely location and fantastic staff »

Very comfy room with great facilities

Our hotel has responded to the review
Our hotel has responded to the review

Dear Arthur Forrester, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sarah Miller I Front Office Manager I Novotel York Centre I Fishergate | York I YO10 4FD +4…60 | H0… I www.novotel.com

AccorHotels certified review
Julie H. Families - 13/06/2018
« Very friendly staff »

All of the staff without exception, were very friendly and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Julie H., Thank you for the great review of our hotel and your lovely comments about or staff ! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sarah Miller I Front Office Manager I Novotel York Centre I Fishergate | York I YO10 4FD +4…60 | H0… I www.novotel.com

AccorHotels certified review
N D. Business - 13/06/2018
« Miss »

The staff was very helpful. The room was well equipment. I had a very pleasant stay.

Our hotel has responded to the review
Our hotel has responded to the review

DearNicola d., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Sarah Miller I Front Office Manager I Novotel York Centre I Fishergate | York I YO10 4FD +4…60 | H0… I www.novotel.com

AccorHotels certified review
Mrs B. Families - 13/06/2018
« Two day break »

This Hotel is fabulous the staff and management are so friendly nothings too much to ask.Clean rooms great parking great food and cocktails what more can we say apart from we will come again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Liam B., We very much appreciate your comments regarding your stay at the Novotel York Centre and are so pleased to read you had a lovely time here with us. It is always a pleasure to receive positive feedback. I will share your comments with our full team . I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sarah Miller I Front Office Manager I Novotel York Centre I Fishergate | York I YO10 4FD +4…60 | H0… I www.novotel.com

AccorHotels certified review
Stuart W. Families - 13/06/2018
« Friendly »

We enjoyed our stay. Staff were friendly. Food was good quality and fairly priced. Rooms were clean. Would stay again.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for the great review of our hotel and restaurant! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sarah Miller I Front Office Manager I Novotel York Centre I Fishergate | York I YO10 4FD +4…60 | H0… I www.novotel.com

AccorHotels certified review
Alison Couples - 12/06/2018
« Lovely hotel and staff »

Very enjoyable

Our hotel has responded to the review
Our hotel has responded to the review

Dear A S., Thank you for the great review of our hotel and staff! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sarah Miller I Front Office Manager I Novotel York Centre I Fishergate | York I YO10 4FD +4…60 | H0… I www.novotel.com

AccorHotels certified review
Anonymous Couples - 12/06/2018
« Friendly helpful staff. »

Good hotel & facilities & staff. However I considered the price not gòd value.I have also enjoyed better quality breakfasts for less.

AccorHotels certified review
Ian R. Families - 12/06/2018

On arrival the staff where extremely friendly and went over and above to get us checked in, and the small gift my daughter received was a really nice touch , the whole checking in experience was a pleasure. The room was very comfortable clean and we couldn’t ask for more. We visited the pool twice during our stay my daughter loved it , it was clean and warm with plenty of nice clean towels. In the morning we went down for breakfast the food was very nice with a fantastic choice and the restaurant staff where most helpful,overall our stay was very nice and great value for money .

AccorHotels certified review
Phil A. T. Friends - 12/06/2018
« Fantastic »

Ample car parking, great location and excellent room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear T. J., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sarah Miller I Front Office Manager I Novotel York Centre I Fishergate | York I YO10 4FD +4…60 | H0… I www.novotel.com

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