Hotel - Novotel York Centre
Novotel Hotel Novotel Hotel

Novotel York Centre Hotel

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4.0/5 2,634 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking (Paying)
    • Bus/coach parking area (Nearby)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 12  GBP
  • Services for children
    • Babysitting on request (Paying)
    • Outdoor playground for children
  • 100% non-smoking hotel
  • Manual temperature control
  • Languages spoken at the hotel
    • French
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Porter

Leisure and activities

  • Indoor heated pool
  • Services for children
    • Babysitting on request (Paying)
    • Outdoor playground for children
  • Boat excursions  (Nearby)
  • Bike rack facilities

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12:00 - 12:00
    • Opening hours : Week-end 12:00 - 12:00

Business services

  • 7 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Enjoy modern decor and ergonomic comfort. Queen bed, en-suite bath or shower, sofa bed, large flexible work area, complimentary WIFI access, 32'' LCD TV, hairdryer, iron, laptop safe, fridge, tea/coffee, Up to 2 adults and 2 children.Enjoy modern decor and ergonomic comfort. Queen bed, en-suite bath or shower, sofa bed, large flexible work area, complimentary WIFI access, 32'' LCD TV, hairdryer, iron, laptop safe, fridge, tea/coffee, Up to 2 adults and 1 child.

  • 124 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 124 family rooms
  • 5 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Emergency exit map
    • Air Cooling System
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Telephone
    • Opening windows
    • Crib on request
    • Remote control TV
    • Work desk in all rooms
    • Satellite/cable colour TV
    • WiFi in your room
    • Manual temperature control
    • Web TV
    • TV room service ordering
    • High speed transmission line
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 6,611 reviews

Our guest reviews for Novotel York Centre

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 2,634 reviews
TripAdvisor review
Family - 22/04/2018
« Great welcome! »

Front desk staff were excellent as was breakfast and the pool. Rooms could have done with a new vacuum cleaner and a nasty whiff from the sink when running water but overall fine. Food in the evening is quite good value for money when you ask for the special offer menu. I would recommend to families since the connecting rooms are on the top floor- away from the music!

AccorHotels certified review
Lynne Families - 20/04/2018
« Great location walking distance to most York sights »

Friendly staff, nice room, good choice of breakfast. Easy to walk to most of York's spots and handy having parking

AccorHotels certified review
Anonymous Families - 20/04/2018
« OK »

Interconnected rooms great. Room cleaning OK, common areas poor.

AccorHotels certified review
Ron Families - 19/04/2018
« A conveniently located, family oriented, modern hotel »

We arrived at the hotel on Saturday afternoon - a very busy time - and we had to change to a more suitable room. The staff were very kind, understanding and cooperative - it was done with the minimum of fuss. The buffet breakfast is very complete and good value: the restaurant is also a good place to enjoy dinner. The bedrooms are very spacious and well laid out.

AccorHotels certified review
Tom P. Couples - 19/04/2018
« Mr T P. »

Great location, shame about the building work outside our window. 2 Pillows and one towel were dirty and only 2 small sachets of milk in the fridge is a bit poor. Staff were great. Hotel looked really nice. The drinks were on the pricey side though.

AccorHotels certified review
Jason F. Families - 18/04/2018
« Great as usual »

A lovely stay, as always, great service

AccorHotels certified review
Rob Couples - 18/04/2018

Room was very good. Unfortunately the first night was marred as the 2 rooms close to us were occupied by families with children that spent a lot of time jumping around and screaming. Didn’t want to complain at the time because we understand it isn’t easy to keep children quiet. The second night they had gone so didn’t want to move rooms.

AccorHotels certified review
E M. Couples - 18/04/2018
« Mrs »

A very pleasant stay, room clean and good facilities, staff all very pleasant, breakfast delicious.

AccorHotels certified review
Mark Families - 18/04/2018
« Relaxing. »

A relaxing stay to enjoy a family break.

AccorHotels certified review
Patrick Families - 18/04/2018
« Excellent hotel and excellent staff »

Very nice hotel staff helpful, clean hotel and nice room

AccorHotels certified review
Trish W. Couples - 18/04/2018
« Good weekend break »

Good hotel in great location. Clean apart from the towels. Good breakfast.

AccorHotels certified review
David B. Couples - 17/04/2018
« Good Location , friendly staff. »

I have stayed at many Accor hotels. In this instance I stayed with my wife for 2 nights. I found the reception staff and customer services excellent as always. The room we were allocated was only half cleaned when we went up to it but we were promptly moved to another room which was fine. The hotel is looking a little 'tired' in comparison to other hotels I have stayed at. I thought the breakfast selection was rather poor at this hotel, I have had better selection at many Ibis's and certainly other Novotels and Mercure's.

AccorHotels certified review
Brian K. Families - 17/04/2018
« Great experience »

Great hotel in quiet surroundings Breakfast was great with a good selection of Foods, including fruits, nuts, cereals and hot meals The staff was friendly and helpfull

AccorHotels certified review
Susan Families - 17/04/2018
« Convenient situation »

Convenient location, breakfast was good, kids meal for £5 was good value Disliked the prominence of the Xbox, led to request to eat at reception so it could be accessed. Had to ask daily to get milk for tea making in the rooom

AccorHotels certified review
Susan H. Couples - 16/04/2018
« Great »

Good location,rooms modern,clean,comfy bed.Good facilities in lobby eg games consoles,swimming pool,computer ect.Staff were friendly,helpful and great customer service.The only thing I would add to the room would be a mirror near a plug in point so you could blow dry/ style hair ect

AccorHotels certified review
Sophie H. Families - 16/04/2018
« Friendly, helpful staff; clean rooms; very convenient for City centre. »

Mainly very good. Lovely, helpful staff, nice swimming pool, convenient bar area, serving food late etc. Food was nice. My only gripe is one that I have found in other establishments too - I think if you are using white towels (presumably to show how clean they are), they should be free of stains, as I always find these rather unpleasant (and don't like to use the towel). I know they are fine to use really (all well washed) but several of the towels we were given had old stains on them.

AccorHotels certified review
Peter Families - 16/04/2018
« Good value bed and breakfast »

Slept well - blackout curtains and comfortable beds appreciated. Family friendly and good breakfast. Clean bathroom but had to request carpets to be hoovered on arrival due to obvious hair and glitter left by previous occupants. Towels thin and some marked. Pool disappointing: rather grubby, no clean towels and did not appear to have been cleaned during the day - a shame as this was one of the reasons for choosing this hotel. Staff friendly and helpful.

AccorHotels certified review
Davindra Couples - 16/04/2018
« Very nice relaxing stay. Very good. »

Great speedy check-in. Staff responsive. Room very clean and everything worked well. Minor point was drains were stinky in sink but that's not unusual for hotels in York.

AccorHotels certified review
Aimee W. Couples - 16/04/2018

Lovely room, hotel staff excellent!! Two faults.... breakfast.... poor!!! Didnt sleep much due to being put in a room next to guests with dogs.. Woke up every hour.!! Felt like i was stopping in a luxury boarding kennel

AccorHotels certified review
Amy C. Families - 16/04/2018
« Fab! »

Very relaxing, professional staff and great service

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