Hotel - Novotel York Centre
Novotel Hotel Novotel Hotel

Novotel York Centre Hotel

4.0/5 2,804 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Bus/coach parking area (Nearby)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • pets allowed 12  GBP
  • Services for children
    • Babysitting on request (Paying)
    • Outdoor playground for children
  • 100% non-smoking hotel
  • Manual temperature control
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Italian
    • Polish
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Porter

Leisure and activities

  • Indoor heated pool
  • Services for children
    • Babysitting on request (Paying)
    • Outdoor playground for children
  • Boat excursions  (Nearby)
  • Bike rack facilities

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12:00 - 12:00
    • Opening hours : Week-end 12:00 - 12:00

Business services

  • 7 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Enjoy modern decor and ergonomic comfort. Queen bed, en-suite bath or shower, sofa bed, large flexible work area, complimentary WIFI access, 32'' LCD TV, hairdryer, iron, laptop safe, fridge, tea/coffee, Up to 2 adults and 2 children.Enjoy modern decor and ergonomic comfort. Queen bed, en-suite bath or shower, sofa bed, large flexible work area, complimentary WIFI access, 32'' LCD TV, hairdryer, iron, laptop safe, fridge, tea/coffee, Up to 2 adults and 1 child.

  • 124 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 124 family rooms
  • 5 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Emergency exit map
    • Air Cooling System
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Telephone
    • Opening windows
    • Remote control TV
    • Work desk in all rooms
    • Baby bed
    • Satellite/cable colour TV
    • WIFI in your room
    • Manual temperature control
    • Web TV
    • TV room service ordering
    • High speed transmission line
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 8,022 reviews

Our guest reviews for Novotel York Centre

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 2,804 reviews
Mark Families - 10/12/2018 AccorHotels certified review
« Great xmas weekend »

Efficient polite and welcoming reception. Excellent room, comfortable clean and super location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mark D., Thank you for your lovely feedback especially about my reception team. We hope to welcome you back to our hotel very soon! Sincerely, Sarah Miller I Front Office Manager I Novotel York Centre I Fishergate | York I YO10 4FD +4…60 | H0… I www.novotel.com

Martyn R. Couples - 10/12/2018 AccorHotels certified review
« Great to relax and wind down after a 5 hour drive, and easy access to central York.. »

We had a long drive to York, we always try and stay at an Accor hotel. The Novatel, didn't disappoint. We arrived late, and went for a meal, even though we arrived 45 minutes before the restaurant closed, the staff were very accommodating and we were not rushed and the food was very good. Overall the experience at the Novatel York Centre was extremely good from check-in to check-out. We are looking forward to visiting again.

Sami Solo - 10/12/2018 AccorHotels certified review
« Nice »

A very nice hotel, located a mile away from York Rail Station, but not too far from the city centre. The room was tidy and spacious. Bathroom was reasonable. Nothing special, but good enough.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SAMI S., Thank you for the review of our hotel. We are glad that you enjoyed your stay here with us and should you be returning to York we hope we can welcome you back again.. Sincerely, Sarah Miller I Front Office Manager I Novotel York Centre I Fishergate | York I YO10 4FD +4…60 | H0… I www.novotel.com

Donna Couples - 09/12/2018 AccorHotels certified review
« Always great break away »

Long standing returning guest The rooms we thought were not looked after as well ( beds not made, beverages not replenished) No where for ladies/ men to do their hair if using electrical appliances - really annoying ! No docking station as advertised

Ko Friends - 09/12/2018 AccorHotels certified review
« Good »

House keeping is not good.dirty hair no tissue no towel.. But it's compensated by lovely front desk Jessica.. With her care n kindness thanks so much for her

Our hotel has responded to the review
Our hotel has responded to the review

Dear MEI WA EVA D., Thank you for taking the time to tell us about your experience at the Novotel York Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problems you encountered with housekeeping to prevent future occurrence. Thank you for your lovely comments about Jessica she certainly is a valued member of the team. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sarah Miller I Front Office Manager I Novotel York Centre I Fishergate | York I YO10 4FD +4…60 | H0… I www.novotel.com

Jason Couples - 09/12/2018 AccorHotels certified review
« Very Satisfying. »

Hotel staff very friendly, the rooms were comfy and very clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JASON R. Thank you for taking the time to share your feedback, I am pleased your stay was comfortable with us.. We hope to welcome you back again . Sarah Miller I Front Office Manager I Novotel York Centre I Fishergate | York I YO10 4FD +4…60 | H0… I www.novotel.com

M. Couples - 08/12/2018 AccorHotels certified review
« fairly comfortable »

Fairly comfortable - room was ok, breakfast very good. It was difficult to get a parking space due to the building work The shower leaked so we had to wipe dry the bathroom floor

Sandra C. Friends - 08/12/2018 AccorHotels certified review
« Great hotel. Very friendly staff »

Loved our stay. Very convenient for the Barbican. Just one small problem. Reception booked a taxi for me for 3.15 pm. It didn’t arrive until 3.45 pm nearly missed train. Not hotels fault but maybe they should think about using a more reliable taxi firm

Our hotel has responded to the review
Our hotel has responded to the review

Dear SANDRA C., Thank you for taking the time to share your feedback.Whilst i am glad to read you enjoyed your stay here with us it is still upsetting to read that you almost missed your taxi due to the taxi being so late. I will certainly check with my colleagues as to what company this was booked with and ensure to speak with them. We hope to welcome you back to our hotel very soon! Sincerely, Sarah Miller I Front Office Manager I Novotel York Centre I Fishergate | York I YO10 4FD +4…60 | H0… I www.novotel.com

R. Families - 08/12/2018 AccorHotels certified review
« Disappointing check in and room »

I booked over the phone and they put my first name as my surname and they couldn’t find my booking. I was really embarrassed at the check in desk. Then we where told we would be upgraded at the time of booking to a suite but when we arrived were told this wasn’t possible. Then when we reached the room we didn’t have any waters and the room wasn’t set for a family of 4. The beds weren’t made and there wasn’t enough towels. I also haven’t received my points for the monies I paid for the room or the dinner I purahsed.

Graham J. Couples - 08/12/2018 AccorHotels certified review
« Graham J. »

Excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear GRAHAM J., We very much appreciate your comments regarding your stay at the Novotel York Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sarah Miller I Front Office Manager I Novotel York Centre I Fishergate | York I YO10 4FD +4…60 | H0… I www.novotel.com

A T. Business - 08/12/2018 AccorHotels certified review
« Really nice hotel »

Staff are professional, rooms well kept and spacious.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sarah Miller I Front Office Manager I Novotel York Centre I Fishergate | York I YO10 4FD +4…60 | H0… I www.novotel.com

Couples - 08/12/2018 TripAdvisor review
« Perfect location »

We've stayed here a number of times, never disappointed. Can't recommend highly enough. 5 mins walk to the main shopping areas. Staff and service are excellent had meal in restaurant - beautiful; if anything more choice needed.

Lizzy Couples - 07/12/2018 AccorHotels certified review
« Lovely hotel and central »

Hotel was amazing. Lovely room and comfy beds, choice of breakfast was fantastic. Would definitely stay again if travelling to York.

Stuart R. Families - 07/12/2018 AccorHotels certified review
« our stay made the trip to York very special »

the facilities were first class with a comfortable room and a high standard of catering

Our hotel has responded to the review
Our hotel has responded to the review

Dear STUART r., We very much appreciate your comments regarding your stay at the Novotel York Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sarah Miller I Front Office Manager I Novotel York Centre I Fishergate | York I YO10 4FD +4…60 | H0… I www.novotel.com

Anonymous Business - 07/12/2018 AccorHotels certified review
« A good and happy stay with friendly, helpful staff. »

The hotel is clean, well maintained and the staff are welcoming and helpful. The bar area is great and the room more than decent. I would say that breakfast was average though. Sausages were cheap and the scrambled egg tasteless. Overall, the hotel is very good.

Helen M. Couples - 06/12/2018 AccorHotels certified review
« An enjoyable stay in comfortable accomodation with friendly service and in a good location. »

We especially liked : Excellent location for Barbican and not too far from city centre. Peaceful location - no noisy bars/nightclubs nearby plus clean spacious room with large compfortable bed made for a great night's sleep. Very easy to use safe (unlike some hotels we've stayed in). I particulalry liked the soap and showergel. We found staff all polite and friendly especially the receptionist who took my booking by phone on Sat 1 Dec early morning - sorry can't remember her name. Also excellent service from the barman. The only downside was the bath and shower panels looked a little tired but other than that the room was great. We have stayed before and will definitely stay again.

C B. Families - 05/12/2018 AccorHotels certified review
« We had a wonderful weekend »

Room was comfortable clean well equipped the staff were all very helpful and courteous breakfast was exceptional and facilities enjoyable thank you for a fantastic stay

Dawn B. Families - 05/12/2018 AccorHotels certified review
« Our visit »

We love staying at the hotel , it is clean , modern , and staff are so friendly. Just a couple of niggles , I do wish there could be a smoking shelter out side for bad weather , and I requested a room with a separate shower and bath as I have spinal problems! My request wasn’t fulfilled. But overall we will be back for another stay .

Discover25273624468 Family - 05/12/2018 TripAdvisor review
« york at christmas »

the novotel was the perfect location to visit York centre. within walking distance of main facilities. the rooms have been updated and the catering is a good standard. building work meant a restriction on parking spaces

Mrs K. W. Couples - 04/12/2018 AccorHotels certified review
« Lovely rooms »

We had a lovely clean room and was very impressed. Breakfast was hot cooked food and freash coffee .

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