Hotel - Novotel York Centre
Novotel Hotel Novotel Hotel

Novotel York Centre Hotel

4.0/5 2,709 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking (Paying)
    • Bus/coach parking area (Nearby)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • Services for children
    • Babysitting on request (Paying)
    • Outdoor playground for children
  • 100% non-smoking hotel
  • Manual temperature control
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Italian
    • Polish
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Porter

Leisure and activities

  • Indoor heated pool
  • Services for children
    • Babysitting on request (Paying)
    • Outdoor playground for children
  • Boat excursions  (Nearby)
  • Bike rack facilities


  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12:00 - 12:00
    • Opening hours : Week-end 12:00 - 12:00

Business services

  • 7 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Enjoy modern decor and ergonomic comfort. Queen bed, en-suite bath or shower, sofa bed, large flexible work area, complimentary WIFI access, 32'' LCD TV, hairdryer, iron, laptop safe, fridge, tea/coffee, Up to 2 adults and 2 children.Enjoy modern decor and ergonomic comfort. Queen bed, en-suite bath or shower, sofa bed, large flexible work area, complimentary WIFI access, 32'' LCD TV, hairdryer, iron, laptop safe, fridge, tea/coffee, Up to 2 adults and 1 child.

  • 124 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 124 family rooms
  • 5 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Emergency exit map
    • Air Cooling System
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Telephone
    • Opening windows
    • Remote control TV
    • Work desk in all rooms
    • Baby bed
    • Satellite/cable colour TV
    • WiFi in your room
    • Manual temperature control
    • Web TV
    • TV room service ordering
    • High speed transmission line
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 7,236 reviews

Our guest reviews for Novotel York Centre

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 2,709 reviews
Anonymous Couples - 06/08/2018 AccorHotels certified review

V good

T F. Families - 06/08/2018 AccorHotels certified review
« Great F. break »

We could not fault the hotel; from the very start to finish the staff were friendly, efficient and seemed happy in their work. Upon checking in, i was given an envelope which contained all the information about the hotel, facilities and map of york (as well as our room key) and i thought that was a nice touch. Our grandson loved the pool and games in the lobby and made some new friends.

Anonymous Couples - 06/08/2018 AccorHotels certified review
« Good value, comfortable stay. »

Check in was slow as only 2 members of staff were on reception & a large group was checking in before us. The lobby was also very warm - no air conditioning? The room was spacious, modern, clean & comfortable, so we were pleased. Staff were helpful when I phoned regarding a dental kit - although this was a bit expensive for 1 toothbrush & a tiny tube of toothpaste. Check out was quick as we used the key drop box.

Mrs B. Families - 06/08/2018 AccorHotels certified review
« Nice friendly staff »

Our overall stay was lovely , room was nice , but would of preferred a separate shower and bath and toilet in one room ,found little toilet room was clostrophobic . More bath towels were needed as we were a party of 3 , also not enough cups and glasses in room . But we still love The Novotel.

Kate Couples - 06/08/2018 AccorHotels certified review


nebbia948 Couples - 06/08/2018 TripAdvisor review
« 4 days in York »

A good hotel near the center of York. Parking facilities at reasonable price.The new refurbished rooms are comfortable and large with nice well equipped bathrooms. Some parts of the hotel are a bit worn out and in fact renovations are going on. Breakfast is English style, the choose of ham and cheese is limited, a lot of fresh sliced fruits.

Kristy H. Families - 05/08/2018 AccorHotels certified review
« Adequate but room for improvement. »

Didn’t start great as arrived at 2.10pm and room wasn’t ready until 2.30pm.You’re check in states 2pm check in so should have been able to access room from then.Also put in a room right next to lift and after a restless nights sleep hearing lift all night had to request a room move which we were given half way through our 2nd day.We used the swimming pool twice and on both occasions there weren’t enough towels.People kept having to go to Reception ,whilst dripping wet,to ask for more.Also had to wait half an hour on one day before being allowed to use pool due to maintenance.Had to queue and wait on both days for a table to become free for breakfast.The drinks in the bar were expensive so we went to the pub down the road instead.

B. Families - 05/08/2018 AccorHotels certified review
« Graduation trip »

Excellent hotel in a good location to attend elder son’s graduation. Very pleased with choice. All 3 rooms were excellent.

Simon E. Families - 05/08/2018 AccorHotels certified review
« Very family friendly and comfortable hotel, very good. »

With two boys one 15, one 12 finding a hotel to keep them happy is quite a challenge but I must say the Novotel managed to do this and my wife too, so all in all a very satisfied stay. A good hotel makes us husband's life just that little bit easier as the saying goes "happy kids, happy wife, happy life". Again thank you Kind regards Simon and Gillian E. P.S we will be back soon

Anonymous Families - 05/08/2018 AccorHotels certified review
« Excellent stay. Very friendly staff. »

Great welcome. Room comfortable. Breakfast very good. Even got to stay on the carpark for the day. Would definately recommend.

Jay Families - 05/08/2018 AccorHotels certified review
« Very good stay »

Very enjoyable. Rooms were comfortable. Staff very approachable. Child friendly.Couldnt fault this place

Anonymous Families - 04/08/2018 AccorHotels certified review
« Mrs M. »

Had quite a nice stay, good location of the hotel however I wish we had been told about the noisy work going on outside our hotel room regarding the flood defences which started at 8am. We had come for a relaxing break we spoilt it somewhat. All staff were very attentive.

Chris B. Business - 04/08/2018 AccorHotels certified review
« Very comfy hotel with excellent staff »

Really good stay. Comfy bed. Good shower. Plenty of breakfast selection.

D C. Families - 04/08/2018 AccorHotels certified review
« Mrs »

Really clean, staff very helpful, lovely breakfast, great pool and family friendly.

David M. Couples - 04/08/2018 AccorHotels certified review
« Lovely Town Centre hotel »

This hotel is near the city centre, it is comfortable, has an excellent dining room for dinner and especially breakfast. It's staff are helpful and courteous - just what you would expect from a good Accor group establishment. We stay here whenever we come to York, and recommend this hotel to you.

Jan H. Couples - 04/08/2018 AccorHotels certified review
« Dinner abysmaland bed like a plank »

Reception and housekeeping excellent! Restaurant staff untrained and inexperienced. Our food order was left on hot plate for at least 30 minutes. Complained and not charged but heard others complain and they weren’t charged. Would prefer better service. They were not working to a station and as a result they were running around like decap chickens. Over cooked fried eggs at breakfast everyday and swimming in oil. So restaurant needs overhaul in service. It was obvious to anyone with any experience and I used to work in the industry.

Zoe Families - 04/08/2018 AccorHotels certified review
« Good »

Overall the hotel was good. Good location for town and attractions, shame about all the works going on around the hotel at the time, especially along the river where you could sit out. Room was clean and tidy on arrival. However, when housekeeping came in after although beds were made (sloppily) dirty towels were taken, not replaced. Dirty cups any glasses were left along with the rubbish, and not replaced. Milk and coffee etc were not replenished. I had to go to reception, who sent up housekeeping who I had to chase up the corridors 3 times, as they kept forgetting bits, such as bringing cups back, milk and sugar, and again to take the rubbish. I feel the cost of parking was very high as an already paying guest.... £13 per day seems excessive on top.

Rhonda N. Friends - 04/08/2018 AccorHotels certified review
« Stay at the Novotel York »

Had a wonderful stay at this hotel, apart from the breakfast waitresses. Repeatedly asked to pay for our breakfast when it was included in our room rate. Both morning we were told we had to pay for our breakfast. Everything else and all other staff were pleasant and helpfully. Would definitely st aye again.

Anna B. Families - 03/08/2018 AccorHotels certified review
« A great break »

We had a lovely break. Breakfasts were superb. The room was comfortable and we love the new decor. It was very hot when we stayed (this was similar to 2 years ago), but the lobby was very hot and uncomfortable to sit and enjoy a drink as the air conditioning wasn't very efficient at all.

Northern S. Couples - 03/08/2018 AccorHotels certified review
« Ideal location for our needs »

This hotel is just a 10 minute walk from the city centre so is convenient for the shops etc. There is a decent size on- site car park too (although you do pay extra for using this). The rooms are clean and well equipped (ours had a safe and a fridge), and the staff were helpful and friendly. Would use this hotel again.

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