Sofitel Los Angeles at Beverly Hills Hotel 4 stars

Customer review rating 4.5/5 8,414 reviews
Sofitel Los Angeles at Beverly Hills
See on a map
+ 27 Services
Book this hotel

Room 1

Number of guests
Children's age
Best price guarantee How it works?

Le Club AccorHotels

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

You have reached the maximum of 6 favourite hotels, please remove one favourite before adding a new one.

Hotel extras

  • Discover the profusion of boutiques and haute couture along Rodeo Drive and Melrose Avenue.

  • Pamper yourself with So SPA's environmentally inspired body and beauty treatments

  • Relax in a sumptuous SoBed as you take in the balcony view of the iconic Hollywood Hills.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Outdoor heated pool
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Other sports activities
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 26 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Sofitel Los Angeles at Beverly Hills

8555 Beverly Blvd.
90048 Los Angeles, California
90048
los angeles
united states

Tel: +1310 278 5444

Fax: (+1)310 657 2816

Contact email

Check-in from 15h00

Check out up to 12h00

  • RTD :   305 BEVERLY BLVD

  • By plane

    BURBANK INT'L At 19.31km / 12 miles

  • By plane

    LOS ANGELES INTL At 16.9km / 10.5 miles

  • By train

    RAILWAY UNION STATION/ AMTRAK At 14.48km / 9 miles

GPS :34.076123, -118.377845

Our accommodations

Sofitel's Los Angeles luxury hotel rooms feature state-of-the-art technology - including high-definition TV and WiFi Internet. Our Beverly Hills luxury hotel also boasts spacious work desks, glass-enclosed rainfall showers, and French bath amenities. In your room or suite, abundant daylight and a soft color palette - combined with minimalist design - transport you to a tranquil villa in Provence.

SUPERIOR ROOM, 1 King Bed

  • Max. number of persons: ‌2
  • Area: From 35
  • Views: Hills view, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

LUXURY ROOM, 1 King Bed, Beverly Boulevard View

  • Max. number of persons: ‌2
  • Area: From 35
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

LUXURY ROOM, 1 King Bed, Hollywood Hills View

  • Max. number of persons: ‌2
  • Area: From 35
  • Views: Hills view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

SUPERIOR ROOM, 2 Double Beds, Beverly Boulevard View

  • Max. number of persons: ‌3
  • Area: From 30
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

LUXURY PATIO ROOM, 1 King Bed, Patio Space with Seating Area

  • Max. number of persons: ‌2
  • Area: From 30
  • Views: Patio, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

1 King Bed Accessible

  • Max. number of persons: ‌2
  • Area: From 35
  • Views: Hills view, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

BEVERLY SUITE, 1 King Bed, Beverly Boulevard View

  • Max. number of persons: ‌3
  • Area: From 60
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

HOLLYWOOD SUITE, 1 King bed, Hollywood Hills View

  • Max. number of persons: ‌4
  • Area: From 60
  • Views: Hills view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Presidential Suite, 1 king, foyer, living room, desk area, balcony with fireplace, Hills view

  • Max. number of persons: ‌4
  • Area: From 88
  • Views: Hills view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Our restaurants and bars

ESTEREL

Type of cuisine: Cafe

Estérel, named after the mountains in southeast France, our breakfast restaurant is set in a chic and stylish ambiance. Experience our breakfast table buffet offering a wide selection of fresh farm-to-table products and made-to-order meals.

Lunch

06:30 - 11:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

RIVIERA 31

Photo non contractuelle / Strictly non binding

Riviera 31 sophisticated cocktail lounge welcomes our guests in a cozy and sensual baroque vibe! From our legendary Jazz Eclectic Nights to the best DJs in town, enjoy amazing live performances and creative mixology cocktails in our decadent decor!

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 26

  • Maximum size: 355 m²

  • Maximum capacity: 400 people

  • Maximum banquet capacity: 300 people

Find out more

Our guest reviews for
Sofitel Los Angeles at Beverly Hills

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

8,414 reviews

Valet had multiple people in my car and left dirt.

Customer review rating 4.5/5

Ben D. Solo - 21/06/2019 AccorHotels certified review

My stay in the hotel was fine although the room that I was give for $300 was quiet small. More importantly, I valeted my Tesla and they clearly had three people in my car. I know this for certain because their were 3 sets of dirty feet prints which I have sent to the manager of the restaurant and the valet service themselves. I thought I could trust your hotel to keep my care clean and safe. I am very upset and dissatisfied with my stay. The worst part is that the valet people denied it was them but there was literally no other person it could have been. The manager at your hotel has received the photos.

Dear Ben D., Thank you for taking the time to share your comments concerning your stay at the Sofitel Los Angeles At Beverly Hills. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests. Please allow us to express once again our sincerest apologies on the fact that your stay did not match your expectations and for the incident with our valet team. As you know, our Front Desk manager Yared Montalvo has already been in touch with you as well as our valet team. Our relationship with our guests is of paramount importance. We hope that you will present us with the opportunity to better serve you soon. Please let me know if i can be of any additional assistance, Best regards, Cecile Sandral Sofitel Quality and Guest Experience Manager

As usual could not be faulted for comfort, service & quality.

Customer review rating 4.5/5

Ross T. Business - 20/06/2019 AccorHotels certified review

Very comfortable, extremely satisfying & would recommend to anyone looking for a place to stay in LA

Dear Ross T., Thank you for taking the time to share your comments concerning your stay in our hotel Sofitel Los Angeles at Beverly Hills. I would also like to thank you for complimenting our hotel and staff, and for acknowledging our service with these great scores! It is always a rewarding and very joyful moment for our team members to read about our guest satisfaction. Please share your comments online and mention what you loved about our beautiful facilities and wonderful staff on Trip Advisor or Google! Your public feedback will mean a world to us and will make our future guests benefit from your positive experience! We are looking forward to welcoming you back to Sofitel Los Angeles At Beverly Hills very soon. Best regards, Cecile Sandral-Lasbordes Sofitel Quality and Guest Experience Manager

sub-optimal

Customer review rating 4.5/5

Terence S. Couples - 20/06/2019 AccorHotels certified review

I found the Resident fee charge of $27 was a hidden fee that was not apparent when booking. That fee compromised my experience. When I needed to book an additional night, beyond my original booking of two nights, I decided to book a Hotel elsewhere, in the immediate vicinity, due to the hidden resident fee.

Dear terrence s., Thank you for taking the time to share your comments concerning your stay at the Sofitel Los Angeles At Beverly Hills. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies on the fact that your stay did not match your expectations because of the resident fee. The resident fee is unfortunately not hidden and clearly displayed in your reservation process. It is also explained at our front desk during check-in. We do apologize for the fact that this information was missed. Our relationship with our guests is of paramount importance. We hope that you will present us with the opportunity to better serve you soon. Please feel free to contact me directly when your travel arrangements are definite so that i can take care of your reservation and personally oversee your stay. Best regards, Cecile Sandral Sofitel Quality and Guest Experience Manager

Customer comes first

Customer review rating 4.5/5

Anonymous Business - 20/06/2019 AccorHotels certified review

The staff went out of its way to be accommodating and helpful; stored luggage, ice packs etc.. really felt they were focused on their guests Loved the peloton bikes too

Dear Patrice W., Thank you for taking the time to share your comments concerning your stay in our hotel Sofitel Los Angeles at Beverly Hills. I would also like to thank you for complimenting our hotel and staff, and for acknowledging our service with these great scores! It is always a rewarding and very joyful moment for our team members to read about our guest satisfaction. Please share your comments online and mention what you loved about our beautiful facilities and wonderful staff on Trip Advisor or Google, especially our new Peloton bikes! Your public feedback will mean a world to us and will make our future guests benefit from your positive experience! We are looking forward to welcoming you back to Sofitel Los Angeles At Beverly Hills very soon. Best regards, Cecile Sandral-Lasbordes Sofitel Quality and Guest Experience Manager

It was a good experience staying in sofitel.

Customer review rating 4.5/5

T. P. B. Business - 19/06/2019 AccorHotels certified review

Overall experience was good. Reception and breakfast restaurant staffs were warm and welcoming. However, there are definitely rooms for improvement from the rooms. I noticed that upon arrival in my room, the toiletries were used i.e. it wasn't replaced with new ones before my arrival. Mirror was kind of dirty as well. The room was also a bit outdated/old as there were no usb charging point.

Dear Puay B. T., Thank you for taking the time to share your comments concerning your stay at the Sofitel Los Angeles At Beverly Hills. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies on the fact that your stay did not match your expectations. Please rest assured that we have taken the appropriate measures to address the problem with our Housekeeping Manager to see exactly what happened in the cleaning of your room in order to prevent any future occurrence. Our relationship with our guests is of paramount importance. We hope that you will present us with the opportunity to better serve you soon. Please feel free to contact me directly when your travel arrangements are definite so that i can take care of your reservation and personally oversee your stay. Best regards, Cecile Sandral Sofitel Quality and Guest Experience Manager

Great stay

Customer review rating 4.5/5

Adam G. Solo - 18/06/2019 AccorHotels certified review

Service outstanding. Staff very pleasant in all areas. Restaurant outstanding

Dear Adam G., Thank you for taking the time to share your comments concerning your stay in our hotel Sofitel Los Angeles at Beverly Hills. I would also like to thank you for complimenting our hotel and staff, and for acknowledging our service with these great scores! It is always a rewarding and very joyful moment for our team members to read about our guest satisfaction. Please share your comments online and mention what you loved about our beautiful facilities and wonderful staff on Trip Advisor or Google! Your public feedback will mean a world to us and will make our future guests benefit from your positive experience! We are looking forward to welcoming you back to Sofitel Los Angeles At Beverly Hills very soon. Best regards, Cecile Sandral-Lasbordes Sofitel Quality and Guest Experience Manager

It was good

Customer review rating 4.5/5

Noam W. Business - 17/06/2019 AccorHotels certified review

It was good, very happy and appreciate the room I had.

Dear Noam W., Thank you for taking the time to share your comments concerning your stay at the Sofitel Los Angeles At Beverly Hills. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests. I noticed that although you did not cite any problems during your stay, you rated your overall experience with a "80" instead of a ‘90’ or ’100". I would greatly appreciate it if you would be willing to email me to clarify whether or not this was intentional so that we may further discuss any outstanding issues if necessary. What did we miss to make your stay Magnifique? Our relationship with our guests is of utmost importance to us. We are looking forward to welcoming you back to Sofitel Los Angeles At Beverly Hills very soon. Best regards, Cecile Sandral Sofitel Quality and Guest Experience Manager

Great stay

Customer review rating 4.5/5

Allan P. Business - 17/06/2019 AccorHotels certified review

Very good

Dear Allan P., Thank you for your loyalty and for taking the time to share your comments concerning your stay in our hotel Sofitel Los Angeles at Beverly Hills. I would also like to thank you for complimenting our hotel and staff, and for acknowledging our service with these great scores! It is always a rewarding and very joyful moment for our team members to read about our guest satisfaction. Please share your comments online and mention what you loved about our beautiful facilities and wonderful staff on Trip Advisor or Google! Your public feedback will mean a world to us and will make our future guests benefit from your positive experience! We are looking forward to welcoming you back to Sofitel Los Angeles At Beverly Hills very soon. Best regards, Cecile Sandral-Lasbordes Sofitel Quality and Guest Experience Manager

Horrible reservation experience

Customer review rating 4.5/5

Gary Couples - 17/06/2019 AccorHotels certified review

The hotel itself was fine for the most part. However the whole reservation experience was the worst that I have ever experienced. Cancelations not made, charges wrong including being charged three times for the same room. Contacting the national reservation system and the hotel itself was total frustration.

Dear Gary A., Thank you for taking the time to share your comments concerning your stay at the Sofitel Los Angeles At Beverly Hills. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies on the fact that your stay did not match your expectations. Please rest assured that we have taken the appropriate measures to address the problem of the cancellation fees with our Front Desk team in order to prevent any future occurrence. I am so sorry for the confusion and the refund has been done accordingly. Our relationship with our guests is of paramount importance. We hope that you will present us with the opportunity to better serve you soon. Please feel free to contact me directly when your travel arrangements are definite so that i can take care of your reservation and personally oversee your stay. Again, I do apologize on behalf of the team for the lack of communication and organization. Best regards, Cecile Sandral Sofitel Quality and Guest Experience Manager

Nice but hotel need refurbishment

Customer review rating 4.5/5

Anonymous Solo - 15/06/2019 AccorHotels certified review

Service was very good but the rooms are very dated and the hotel feel like it needs a refurbishment to be up to the same standard as other Sofitel’s I have stayed at. However, location was very good.

Dear Williams D., Thank you for taking the time to share your comments concerning your stay at the Sofitel Los Angeles At Beverly Hills. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests. Thank you for complimenting our hotel and staff! We are very glad to know that you enjoyed your stay with us. I have nonetheless shared your feedback regarding the state of your room with our Director of Housekeeping so that they can see what they can do and avoid any future occurrence of that kind. We do apologize nonetheless for the fact that your room did not match your expectations. We are looking forward to welcoming you back to Sofitel Los Angeles At Beverly Hills very soon. Best regards, Cecile Sandral Sofitel Quality and Guest Experience Manager

From the beautiful flowers at the entrance desk to the marvelous staff, my experience at the Sofitel was perfection.

Customer review rating 4.5/5

Dale T. M. Business - 15/06/2019 AccorHotels certified review

Perfection!

Dear Dale M., Thank you for taking the time to share your comments concerning your stay in our hotel Sofitel Los Angeles at Beverly Hills. I would also like to thank you for complimenting our hotel and staff, and for acknowledging our service with these great scores! It is always a rewarding and very joyful moment for our team members to read about our guest satisfaction. Please share your comments online and mention what you loved about our beautiful facilities and wonderful staff on Trip Advisor or Google! Your public feedback will mean a world to us and will make our future guests benefit from your positive experience! We are looking forward to welcoming you back to Sofitel Los Angeles At Beverly Hills very soon. Best regards, Cecile Sandral-Lasbordes Sofitel Quality and Guest Experience Manager

Better

Customer review rating 4.5/5

Anda Business - 13/06/2019 AccorHotels certified review

Typically better than most stays, the room service was good, I didn't get an allergic reaction. They forgot to bring a waterfowl for my dog as well as forgot an item for breakfast which they gave to me for free.

Dear Alexandra B., Thank you for taking the time to share your comments concerning your stay at the Sofitel Los Angeles At Beverly Hills. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies on the fact that your stay did not yet fully match your expectations. Please rest assured that we have taken the appropriate measures to address the problem of the lack of coordination between our teams with our Front Desk Manager in order to prevent any future occurrence. Our relationship with our guests is of paramount importance. We hope that you will present us with the opportunity to better serve you soon. Please feel free to contact me directly when your travel arrangements are definite so that i can take care of your reservation and personally oversee your stay. Best regards, Cecile Sandral Sofitel Quality and Guest Experience Manager

Noisy and tired

Customer review rating 4.5/5

Martin S. Couples - 13/06/2019 AccorHotels certified review

We had a boulevard patio room at the rear. The noise from the hotel aircon at the rear was deafening. The bedroom is ready for redecoration. The bathroom very tired. Breakfast not only very expensive but the menu v prices very very confusing. Maybe that is how it is supposed to be. Breakfast for 2 $88 !

Dear Martin S., Thank you for taking the time to share your comments concerning your stay at the Sofitel Los Angeles At Beverly Hills. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies on the fact that your stay did not match your expectations. Please rest assured that we have taken the appropriate measures to address the problem of the noise with our Restaurant Manager in order to prevent any future occurrence. Our relationship with our guests is of paramount importance. We hope that you will present us with the opportunity to better serve you soon. Please feel free to contact me directly when your travel arrangements are definite so that i can take care of your reservation and personally oversee your stay. Best regards, Cecile Sandral Sofitel Quality and Guest Experience Manager

Perfect except for a flickering light on the desk.

Customer review rating 4.5/5

Anonymous Business - 13/06/2019 AccorHotels certified review

Everything was outstanding except for a flickering light on the desk in my room. The light had a short and kept going on and off. It was a distraction for work I was trying to do in my room. Other than that, the service was exceptional.

Dear Mark O., Thank you for taking the time to share your comments concerning your stay at the Sofitel Los Angeles At Beverly Hills. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests. Thank you for complimenting our hotel and staff! We are very glad to know that you enjoyed your stay with us. I have nonetheless shared your feedback regarding the flickering light with our Director of Engineering so that they can change it and avoid any future occurrence of that kind. We are looking forward to welcoming you back to Sofitel Los Angeles At Beverly Hills very soon. Best regards, Cecile Sandral Sofitel Quality and Guest Experience Manager

Consistently good

Customer review rating 4.5/5

Andrea S. Solo - 13/06/2019 AccorHotels certified review

This is the second time I have stayed and found it to be just as comfortable and enjoyable as the first time

Dear Andrea S., Thank you for taking the time to share your comments concerning your stay in our hotel Sofitel Los Angeles at Beverly Hills. I would also like to thank you for complimenting our hotel and staff, and for acknowledging our service with these great scores! It is always a rewarding and very joyful moment for our team members to read about our guest satisfaction. Please share your comments online and mention what you loved about our beautiful facilities and wonderful staff on Trip Advisor or Google! Your public feedback will mean a world to us and will make our future guests benefit from your positive experience! We are looking forward to welcoming you back to Sofitel Los Angeles At Beverly Hills very soon. Best regards, Cecile Sandral-Lasbordes Sofitel Quality and Guest Experience Manager

Great customer service

Customer review rating 4.5/5

Tim P. Business - 12/06/2019 AccorHotels certified review

The staff really went out of their way to answer question and ensure my comfort. It's a great location with beautiful rooms and excellent amenities. Special thanks to both Tye and Matthew at the front desk - friendly and helpful; they exemplify customer service.

Dear Timothy P., Thank you for complimenting our hotel and staff, and for acknowledging our service with these great scores and the mention of Jack! Your satisfaction is our priority, and we are very glad to know that you enjoyed your stay with us. Your warm compliments have been shared with Matthew and Tye, and they have been congratulated accordingly! This made them so happy and proud! Make our future guests and Matthew and Tye benefit from your positive experience! Share your comments online and mention what you loved about our service on Trip Advisor or Google, with mentioning their name. They are so closed to get rewarded for their amazing service and your voice can make this happen! Matthew and Tye and myself are looking forward to welcoming you back to Sofitel Los Angeles At Beverly Hills very soon. Best regards, Cecile Sandral-Lasbordes Sofitel Quality and Guest Experience Manager

Returning guest

Customer review rating 4.5/5

Keren Families - 12/06/2019 AccorHotels certified review

Not as good as previous stays. Although as always Elmer was the fabulous making us feel like we are coming home, he is a true asset to your hotel. I was sent a text the day before our stay asking what could you do to assist, I replied could you please make up the sofa bed, the reply was absolutely, on arrival the sofa bed was not made up.

Dear Keren G., Thank you for your loyalty and for taking the time to share your comments concerning your stay at the Sofitel Los Angeles At Beverly Hills. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies on the fact that your stay this time did not match your expectations. Please rest assured that we have taken the appropriate measures to address the problem of the lack of communication between our front desk and our housekeeping team with the entire management team in order to prevent any future occurrence. Our relationship with our guests is of paramount importance. We hope that you will present us with the opportunity to better serve you soon. Please feel free to contact me directly when your travel arrangements are definite so that i can take care of your reservation and personally oversee your stay. Best regards, Cecile Sandral Sofitel Quality and Guest Experience Manager

Awesome decor and accommodating, pleasant staff

Customer review rating 4.5/5

Ls Couples - 12/06/2019 AccorHotels certified review

We were with a wedding party. The staff could not have been more accommodating, pleasant, and friendly. The rooms were spotless. Our only complaint was the concierge. He was short when I asked him to explain a point on a map. He gave me a print-out of one way transportation to Santa Monica. After speaking to a person on the street, we were told that it was a convoluted way to get to Ocean Drive, having to transfer twice. I would think a concierge would be able to offer options? When I went to the rear of the room to look at an object, he scolded me and told me to stay in front of the register. He was rude. The doorperson, Sean, was extremely helpful and was our go to man during our stay. I would recommend this hotel and would return.

Dear Linda S., Thank you for taking the time to share your comments concerning your stay in our hotel Sofitel Los Angeles at Beverly Hills. I would also like to thank you for complimenting our hotel and staff, and for acknowledging our service with these great scores! It is always a rewarding and very joyful moment for our team members to read about our guest satisfaction. Please share your comments online and mention what you loved about our beautiful facilities and wonderful staff on Trip Advisor or Google! Your public feedback will mean a world to us and will make our future guests benefit from your positive experience! We are looking forward to welcoming you back to Sofitel Los Angeles At Beverly Hills very soon. Best regards, Cecile Sandral-Lasbordes Sofitel Quality and Guest Experience Manager

Best family hotel in beverly hills.

Customer review rating 4.5/5

Omar A. Families - 11/06/2019 AccorHotels certified review

Our fourth time staying here, we have had a good time, every time, And the level of service keeps getting better and better. The Sofitel staff always seem to want to go the extra mile to make guests happy. That makes a huge difference for our family.

Dear Omar A., Thank you for taking the time to share your comments concerning your stay in our hotel Sofitel Los Angeles at Beverly Hills. I would also like to thank you for complimenting our hotel and staff, and for acknowledging our service with these great scores! It is always a rewarding and very joyful moment for our team members to read about our guest satisfaction. Please share your comments online and mention what you loved about our wonderful staff on Trip Advisor or Google! Your public feedback will mean a world to us and will make our future guests benefit from your positive experience! We are looking forward to welcoming you back to Sofitel Los Angeles At Beverly Hills very soon. Best regards, Cecile Sandral-Lasbordes Sofitel Quality and Guest Experience Manager

overshadowed by the money we had to spend on a room, actually 2 rooms, as we were there for treatment at Cedars-Sinai.

Customer review rating 4.5/5

Mary T. Families - 09/06/2019 AccorHotels certified review

The rooms were below expectations...we were there for 6 nights, no shelving to put our basic necessities on. Even the bathroom lacked an acceptable place to put anything, such a cosmetics, toothpaste..

Dear Mary T., Thank you for taking the time to share your comments concerning your stay at the Sofitel Los Angeles At Beverly Hills. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies on the fact that your room did not match your expectations. I have shared your feedback regarding the pricing to the management team to see what they can do. Our relationship with our guests is of paramount importance. We hope that you will present us with the opportunity to better serve you soon. Please feel free to contact me directly when your travel arrangements are definite so that i can take care of your reservation and personally oversee your stay. Best regards, Cecile Sandral Sofitel Quality and Guest Experience Manager
Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in los angeles