Hotel - Novotel Paris Centre Bercy
Novotel Hotel Novotel Hotel

Novotel Paris Centre Bercy Hotel

4.0/5 1,587 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
    • Internet access via Fiber Optics
  • Parking  (Nearby)
    • Public outdoor parking
    • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 3PM
  • Dry cleaning / Ironing

Leisure and activities

  • Babysitting on request
  • Boat excursions

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-24:00
    • Opening hours : Week-end 06:30-24:00

Business services

  • 10 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

The spacious, modern and perfectly modular Novotel room has 269 sq. ft. (25 m²) of true living space and can be adapted to suit all requirements. Each of our rooms has a shower, bathtub and separate toilet.Discover our fully renovated Executive Rooms with balcony on the 6th and top floor of the hotel. For your comfort, rooms include complimentary bathrobes and slippers, Nespresso coffee machine, WIFI and minibar.

  • 150 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • 75 family rooms
  • Extra bed in room for child
  • Baby bed
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Radio in bathroom
    • Remote control TV
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • DDI - Direct Dialing In
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Microwave in room
    • Internet access via Fiber Optics
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 5,895 reviews

Our guest reviews for Novotel Paris Centre Bercy

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,587 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Fernando Z. Business - 12/09/2018 AccorHotels certified review
« Never again *any* Novotel »

Room design was not hospitable, even though most things were functional. The impossibility to turn off the constant air conditioning (further aggravated by the AC that did not really gave out warm air as nights cooled down) is now THE deal breaker for me. Lastly, the breakfast buffet was ok in terms of what was offered, but no one should be required to book their own eggs, and especially not to make their own omelettes. I left the hotel two nights before I had planned because of the cold nights and uncomfortable room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear FERNANDO Z., Thank you for taking the time to tell us about your experience at the Novotel Paris Centre Bercy. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Richard LAINE Directeur / General Manager

Konrad Couples - 11/09/2018 AccorHotels certified review
« Enjoy your gig and sleep well in Novotel »

We went to U2. Every pub around the hotel was playing U2 songs the whole day. Also the hotel bar was u2nized. It was a very nice atmosphere and very pretty to have only a distance of 400m between gig and bed

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir Thank you for the great review of our hotel ! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards Richard LAINE Directeur / General Manager

Fc Business - 11/09/2018 AccorHotels certified review
« Great staff »

The staff was very pleasant to deal with and accommodating

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you for the great review of our hotel ! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards Richard LAINE Directeur / General Manager

Jan Couples - 07/09/2018 AccorHotels certified review
« Paris 2018 »

Hotel was nice, breakfast overrated - disappointing hot choices, and raspberry jam was only one to run out every day why not put out two? Credit card debited again by full value of stay, despite having paid in advance and told card was only required for a guarantee in case of any spend, not acceptable. Coffee amazing, fresh clean smell throughout hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam, Thank you for taking the time to tell us about your experience at the Novotel Paris Centre Bercy. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Richard LAINE Directeur / General Manager

Mark Families - 07/09/2018 AccorHotels certified review
« Nice »

All ok

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr V. Thank you for the great review of our hotel ! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards Richard LAINE Directeur / General Manager

Samer R. Families - 04/09/2018 AccorHotels certified review
« Perfect hotel for family »

I enjoyed the hotel and the room very much

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Richard LAINE Directeur / General Manager

Couples - 04/09/2018 TripAdvisor review
« Paris Aug 2018 »

Hotel overrated. Breakfast just ok need to put out more raspberry jam, make pre-prepare more egg choices, hot breakfast limited, coffee amazing though. Credit card debited by full amount for stay again as guarantee despite no spend

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Philip Solo - 03/09/2018 AccorHotels certified review
« Very nice »

Most excellent. Had basically zero issues other than getting breakfast in the morning. There was some confusion as to how that worked. I wasn’t aware of how to get food in the morning; did I have to turn up at the canteen area downstairs or ask at reception to be seated and get my food, etc. So that was the only thing I didn’t like. The food itself was okay. My room was superb! (although no hairdryer which would have been helpful). The TV was great!! As were the amenities and facilities available. Also great staff. They spoke good English and booked a taxi for me in the morning. Also helped a bit with speaking certain words in French lol. Tres bien!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, , We very much appreciate your comments regarding your stay at the Novotel Paris Centre Bercy. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard LAINE Directeur / General Manager

Narayanan P. Families - 02/09/2018 AccorHotels certified review
« Me and my family enjoyed and very happy with your service especially the staff' Francois 'very good. »

Staff, food, and other services provided very good say thanks to Francois...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you for the great review of our hotel ! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards Richard LAINE Directeur / General Manager

Jean-jacques Business - 31/08/2018 AccorHotels certified review
« The best novotel in Europe »

Top service, Top location, very nice employes. With novotel Bercy, Paris is unforgiven, forever !

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We very much appreciate your comments regarding your stay at the Novotel Paris Centre Bercy. It is always a pleasure to receive positive feedback. I will share your comments with our team. Sincerely, Richard LAINE Directeur / General Manager

Michael R. Families - 29/08/2018 AccorHotels certified review
« Not the normal high standard expected »

Sadly when we arrived at approx. 16.00 hrs the room was not completely ready. There was no tea/coffee -- no water. When requested it did not appear ---- I had to go again to reception at midnight to get some water. The hot breakfast was simply cold ----- no doubt the heaters did not work ---- when pointed out to staff they did not care. On leaving the car park credit card system did not work. The reception would not verify ticket ---- after much panic as we had to be away we eventually had it verified at the IBIS desk. Sadly not the normal high standards of Accor hotels which I always enjoy

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr R., Thank you for taking the time to tell us about your experience at the Novotel Paris Centre Bercy. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Sincerely, Richard LAINE Directeur / General Manager

Ricard Families - 29/08/2018 AccorHotels certified review

As expected.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you for taking the time to share your feedback. We are very sincerely sorry to read that the housekeeping was forgotten one day in your room. Be certain that this will be transferred to the cleaning team. Sincerely, Richard LAINE Directeur / General Manager

Igor Z. Families - 27/08/2018 AccorHotels certified review
« Very pleasant stay »

Novotel quality with no bad surprise. Friendly staff. Super cosy breakfast area. Family and kid friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We very much appreciate your comments regarding your stay at the Novotel Paris Centre Bercy. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Richard LAINE Directeur / General Manager

Frank Couples - 27/08/2018 AccorHotels certified review
« Confortable »

Leuk

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Richard LAINE Directeur / General Manager

Terriann M. Families - 23/08/2018 AccorHotels certified review
« Clean and more spacious than expected »

Staff was friendly, hotel was clean and spacious and the free breakfast was a plus. Worth the stay at the cost.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam, We very much appreciate your lovely comments regarding your stay at the Novotel Paris centre Bercy It is always a pleasure to receive positive feedback. See you soon! :) Kind regards, Richard LAINE Directeur / General Manager

Jltw Families - 22/08/2018 AccorHotels certified review
« Opposite M14 Bercy station »

The Hotel was a bit awkward to find by car as there was a lot of building work going on and a few one way streets in the vicinity - but once we finally arrived we had no issues checking in even and had the same room (albeit at different rates!) as we added an extra night at the last minute. Lola on Reception was absolutely amazing and really helped us out on arrival (and the next day!) as we had issues with our car parking arrangements. She was polite helpful and very understanding - providing excellent customer service and making a huge difference to our stay. The superior rooms are very compact but comfortable. The shower was good although at times when everyone else is showering the temperature does fluctuate a fair bit! There was no concert so we had a peaceful stay despite being a stones throw away from the arena. Breakfast was the usual hotel buffet style - worth including in a deal if you book early but seems pricey at €20 per adult if you add it on afterwards! The M14 is opposite the hotel entrance so very easy to get into Paris (4 stops and a short walk from Pyramides to visit The Louvre) and Bercy Village (small buzzing street with restaurants pubs and a Carrefour express) is just one stop in the other direction. The park is interesting as has vegetable gardens arranged like flower displays but it still seemed a little rough in places.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, , We very much appreciate your comments regarding your stay at the Novotel Paris Centre Bercy. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially our technical team to solve this problem. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard LAINE Directeur / General Manager

Randy Families - 22/08/2018 AccorHotels certified review
« Nice Hotel - Shame about the location »

Clean, comfortable hotel. Rough location, didn’t feel safe, gangs of men / youths around. Dirty area....

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Richard LAINE Directeur / General Manager

Doreenb Couples - 22/08/2018 AccorHotels certified review
« GREAT HOTEL AND LOCATION WAITING TO COLLECT CAR FROM AUTO TRAIN »

Third or fourth visit here, very good accommodation, good welcome. Very busy in August. Quite chaotic at breakfast on Sunday. Long wait for some items to be replenished. Bar quiet in the evening but quite a wait for attention. Did not like addition of football table in bar, it attracted too many noisy unsupervised children.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam, We very much appreciate your lovely comments regarding your stay at the Novotel Paris centre Bercy! Regarding your comments of things to improve, they will be broadcast to all our teams Thank you again for sharing your experience, we are looking forward to welcome you again, Kind regards, Richard LAINE Directeur / General Manager

Anonymous Couples - 22/08/2018 AccorHotels certified review

It's a nice hotel, but to expensive for what you get.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Richard LAINE Directeur / General Manager

Ahmed A. Families - 19/08/2018 AccorHotels certified review
« All you need in one hotel »

Nice hotel , metro opposite to hotel Breakfast could have a better varieties . Easy access to everything

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you for the great review of our hotel ! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards Richard LAINE Directeur / General Manager

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