Hotel - Novotel Paris Centre Bercy
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Novotel Hotel

Novotel Paris Centre Bercy Hotel

85 rue de Bercy 
75012  Paris
FRANCE

1,331 reviews
TripAdvisor Rating Based on 1,331 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI access
    • Fiber optic technology provides the highest possible speed of Internet connection.
    • Internet access via Fiber Optics
  • Parking
    • Public outdoor parking (Paying, Nearby)
    • Public indoor parking (Paying, Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 10  EUR
  • Babysitting on request

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI access
    • Fiber optic technology provides the highest possible speed of Internet connection.
    • Internet access via Fiber Optics
  • Parking
    • Public outdoor parking (Paying, Nearby)
    • Public indoor parking (Paying, Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 10  EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Air Conditioning
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter

Leisure and activities

  • Babysitting on request
  • Boat excursions

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-24:00
    • Opening hours : Week-end 06:30-24:00

Business services

  • 10 meeting room(s)
  • Web Corner on a Mac
See all services

Hotel location

Our rooms

The spacious, modern and perfectly modular Novotel room has 269 sq. ft. (25 m²) of true living space and can be adapted to suit all requirements. Each of our rooms has a shower, bathtub and separate toilet.Discover our fully renovated Executive Rooms with balcony on the 6th and top floor of the hotel. For your comfort, rooms include complimentary bathrobes and slippers, Nespresso coffee machine, WIFI and minibar.

  • 150 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • 52 family rooms
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • Radio in room
    • Radio in bathroom
    • Remote control TV
    • DDI - Direct Dialing In
    • RJ 11 outlet
    • RJ 45 outlet
    • Internet access via Fiber Optics
    • Shower
    • Hair dryer at reception
    • Make-up/magnifying mirror
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our guest reviews for Novotel Paris Centre Bercy

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,331 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
TripAdvisor review
Business - 07/07/2017
« Nice stay »

Visiting Paris includes a nice stay at a nice hotel, different from the most hotels in Paris space isn't limited to just a bed and bad but you find rooms with the space you would expect, so if your looking for a comfortable stay, this is the place to be!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We would like to thank you for taking the time to comment your stay on Tripadvisor following your stay at our property. We are pleased to hear that you had a pleasant stay with us and hope to welcome you soon again in Paris. Kind regards

TripAdvisor review
alex m Family - 01/06/2017
« Novotel Paris Bercy »

Room was tighter than I thought, surrounding area full of constructions, although close to Gare de Lyon if your goal is like us to stay in a hotel overnight that is close to train station. Breakfast buffet was excellent, reception people was excellent and helpful, just the surrounding environment is not suitable for family.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alex, Thank you for your review on your recent stay at Novotel Paris Centre Bercy. We strive to provide a superior service experience for every customer; therefore your compliments about the breakfast and the staff is much appreciated ! Regarding the constructions nearby, we are also looking forward to see the end of it in the next couple of months. Kind regards

TripAdvisor review
Friends getaway - 20/04/2017
« Great service »

The reception desk was very kind and friendly, they spoke excellent english and helped us get a van/can for all of our group luggage. The lobby looks better than the rooms but the rooms are more than sufficient. Excellent breakfast too; well worth the money.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christopher, Thank you for taking the time and effort in reviewing us at Novotel Paris Centre Bercy, we are delighted to see we had met all your expectations during your time with us. We are thrilled that you found our breakfast choices to your liking and our staff kind and friendly. We would like to welcome you back to us in the near future. Kind regards,

TripAdvisor review
Business - 22/02/2017
« Good hotel »

Good hotel, nice position from the periférique and well serve to the center of Paris. Room are a bit small and old wall but ok. Nice decorate with good bathroom and shower. small window as always in Accor chaine. good bar and perfect parking a bit expensive !!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for leaving your feedback, it is very appreciated. We are glad to read that you like the hotel, the rooms , the bar and its position. We are very much looking forward to welcoming you again at the Novotel Paris Centre Bercy. Kind regards

TripAdvisor review
Couples - 09/02/2017
« Accorhotel for Green Day »

Stayed at Accorhotel for a concert. Hotel very nice and staff very helpful and friendly. Ideal for concerts and we will definitely be staying there again. 5 Stars for all and everything involved with the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Neil, Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you find them friendly and helpful ! I look forward to welcoming you back again very soon. Kind regards,

TripAdvisor review
AFCWomble42 Solo travel - 12/11/2016
« Novotel Bercy »

Wonderfully convenient for the Accor Hotels Arena, a bright, clean and modern hotel, with well equipped rooms. The friendly staff could not have been more helpful. Strongly recommended for the Bercy region of Paris.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards,

TripAdvisor review
Business - 30/10/2016
« A solid hotel stay, especially for business »

My company booked this hotel for a conference that I attended about a 20 min. walk away. It's location was great for me to never have a need to use a taxi. The rooms were very clean, I enjoyed the amenities like the free water/mineral water, and the provided toiletries are very nice. During my stay, there was lots of construction occurring with the street at the entrance. At about 7AM, jackhammers, yelling, and machinery would begin and it made it very difficult to get good rest. I was jetlagged and it wasn't pleasant. Also, I had my "do not disturb" sign posted on my door, yet the cleaning service still entered the room, which led to a somewhat embarrassing situation. Regardless of these issues, I would still recommend and come back again in the future.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for your review on your recent stay at Novotel Paris Centre Bercy. We appreciate your compliments about the rooms. We have taken your comments on board regarding the cleaning service, and we will adress the issue. We are sorry to read that the outdoors construction work has been disruptive. We are looking forward to have another opportunity to welcome you again in Paris. Kind regards

TripAdvisor review
Rusty4u2 Family - 05/10/2016
« Below Standard »

This hotel is not up to Novotel standards. The rooms were clean and bed comfortable however the furniture and everything about the hotel was Ibis standard only. Only paper cups for a beverage in the room was disappointing. Being relatively close to the railway station was an advantage.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We are very sorry to read your disappointment. We regret that you did not feel in a Novotel room, our rooms corresponds to every Novotel standards though ( size and equipment). We all strive to provide a good experience for every customer; therefore your feedback is very important to us. I do hope that, despite these issues, we will be able to welcome you again as a client of Novotel. Sincerely,

TripAdvisor review
Family - 28/08/2016
« Visit with family »

Positive: The hotel is very close to the Bercy subway station. Negative: No TV Chanel for kids, no friendly service in the restaurant (dinner) and no menu in English, only French version. I have stayed in the Novotel Amsterdam Schiphol Airport and strongly recommend that the Paris’ staff performs a benchmark with the Amsterdam’s staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking time to post your review on Tripadvisor. I’m sorry we failed to live up to your expectations. I appreciate your feedback, though, and I am addressing the issue. Kind regards

TripAdvisor review
zulubleu Couples - 15/06/2016
« Trip to Adele concert. »

Perfect location for AccoHotelsArena, we could see our entrance from the window of our room. Convenient parking below hotel. BUT, only one coffee each per day for room....4 stars? We bought ingredients locally for less than 5 euro's. Given that we paid nearly 600 euro's for two nights we felt that more coffee in the room should have been provided. Not a wow hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you for sharing your experience following your recent stay here at Novotel Paris Bercy on TripAdvisor. We are glad to see that you enjoyed our location close to AccorHotels Arena. However, We took note of your comments regarding the amenities of your room. Kind regards,

TripAdvisor review
Business - 04/04/2016
« umbrellas - or lack thereof »

I would have rated at least 4-stars, except for the fact the hotel does not provide umbrellas for rainy days! My colleague and I walked the rainy 10 minutes to Conference venue. When I tried to ask reception if this was because the hotel had no umbrellas at all, or if the hotel had run out of umbrellas, I was curtly told again "We don't have umbrellas". My colleague said maybe the Reception did not understand the difference. Even 2-3 star hotels I have been to provide umbrellas. Is this due to cost (of providing umbrellas) in the event said umbrellas are not recovered? Surely that can be solved by noting the guests who have borrowed the umbrellas???

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to write a review on Tripadvisor following your recent stay. I am very sorry that your experience did not meet your overall expectations on this occasion. At Novotel, we strive to provide a superior service experience for every customer and therefore your feedback is very important to us. Best Regards,

TripAdvisor review
Couples - 05/03/2016
« Hotel très agréable, bien situé/Very Nice Hotel, great location »

Je suis un habitué des Hotels Novotel. Le cadre de ce Novotel est particulièrement agréable avec une sensation de neuf. Calme et accès facile. Personel tres agréable. Mais personnel reception aussi professionnel que froid et distant. I'm a regular costumer of the brand Novotel. I must admit this hotel is particularly nice, with the feeling of new design. Very quiet and easy access by any kind of transportation. Staff is very friendly. Front desk is certainly Professional BUT very cold and distant!

Our hotel has responded to the review
Our hotel has responded to the review

Cher client, Merci d'avoir partagé votre expérience au Novotel Paris Bercy Nous sommes ravis que votre séjour se soit bien passé et espérons vous voir parmi nous très prochainement. Cordialement,

TripAdvisor review
Business - 03/01/2016
« Value for money »

The hotel has a nice atmosphere and is very close to the nice Bercy village area. The room was spacious,clean and I felt quite relaxing during my stay. I would recommend this hotel to anyone who is interested in a hotel with convenient location just outside the big hassle of Paris center

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you very much for your kind review, I am delighted you enjoyed your visit to the Novotel Bercy . I look forward to welcoming you back again soon. Kind regards,

TripAdvisor review
Couples - 01/12/2015
« Bercy Novotel stay »

The Novotel is an ideal hotel to stay in for exploring Paris or train connections to the South of France. The room was very good and the breakfast was excellent. There are good cafes and restuarants nearby as well as the Metro station. Thoroughly recommended !

Our hotel has responded to the review
Our hotel has responded to the review

Dear sir, Thank you very much for sharing your experience at Novotel Bercy. It is fantastic to hear such positive feedback about our hotel ! We hope to welcome you once again in the future! KInd regards

TripAdvisor review
Eurotraveller22 Couples - 26/10/2015
« Great hotel »

Exactly what we expected from Novotel - we weren't disappointed. Friendly, helpful staff. Clean, well equipped room. Reception area was undergoing refit so will be even better when finished. Will definitely stay here again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you very much for your feedback, we really appreciated it ! We are looking forward to welcoming again soon at Novotel Paris Bercy. Kind regards,

TripAdvisor review
Delydp Family - 25/08/2015
« Terrible Hotel - Avoid Avoid Avoid »

Forgetting that the street the hotel is on is a building site and that the Arena across the road from the hotel is a building site the hotel itself is also a building site. For a so called 4* hotel there were no bar or restaurant facilities available and if this had been mentioned when I booked the room I would have chosen another hotel. There was a small fridge in the makeshift reception area that will sell you overpriced refreshments. Arriving late after a long journey I asked for a small bottle of red wine for my wife only to be told there were none. The security guard then appeared with a bottle of red wine which was sold to me for 36euro. When all of this was mentioned to the reception staff the next morning I was told that because I'd pre-paid for my stay there was nothing they could do An absolute shambles of a place and I doubt I'd ever book Novotel again. The lovely pictures on the website depict views of Paris - I got a lovely view of the building site outside the bedroom window. Pile driving starts at 8am but to be fair to the hotel, they advise taking breakfast between 6-7.30am Seperate WC in the room with no handwash facilities o once you are finished your business in there you need to navigate around the room to the wash hand basin in the bathroom

Our hotel has responded to the review
Our hotel has responded to the review

Dear sir, Thank you for taking the time to tell us about your experience at the Novotel Paris Bercy. As I already expressed it by email, I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We hope we will be able to welcome you again and offer you a much better service, Sincerely,

TripAdvisor review
lewburd1 Family - 22/08/2015
« Paris and Novotel »

We were disappointed to find out a week before our holiday that the restaurant, bar and reception would be closed. Fantastic location and superb staff who couldn't do enough for us, will stay again. Very close to the metro system which can take you straight through the middle of Paris. Check out the Italian Restaurant across the road, a superb meal

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for leaving your thoughts. We appreciate your positive comments, particularly regarding our staff. Kind Regards,

TripAdvisor review
m_horstead Family - 13/08/2015
« Novotel Paris Bercy »

We stayed overnight here on our way both too and from our holiday in Spain. Very good location for both main train stations. Very clean and comfortable .. and good value for money. Friendly and helpful staff. Excellent breakfast. The building works didn't bother us at all. Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for your review, I am delighted that you enjoyed your visit to the Novotel Bercy. I look forward to welcoming you back again soon. Kind regards,

TripAdvisor review
laluk1605 Family - 06/08/2015
« Bad choice »

Novotel never informed me of the renovation works happening in the hotel while I was booking. The rooms are small and clumsy for a 150 euro per night price. The receptionists are rude and not helpful. Only good part of our stay was the Breakfast which kids enjoyed well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you for taking the time to tell us about your experience at the Novotel Paris Bercy. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate sharing your concerns, and we hope we will be able to better serve you in the near future. Sincerely,

TripAdvisor review
sseth949 Solo travel - 30/07/2015
« Disappointing »

Renovation not indicated on hotel website. Restaurant/bar closed. Reduced staff. Told to collect iron/board from reception. terrible value for money. Poor quality of staff & service. Disappointing in!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you for taking the time to tell us about your experience at the Novotel Paris Bercy. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns and are looking forward to welcoming you again in the near future. Sincerely,

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