Mercure Paris Bercy Bibliothèque Hotel

everything was good, but nothing too special, too. one thing that stood out was very welcoming and helpful staff at the reception.

Rooms are larger than usual in this comfortable hotel and the sound insulation is by far the best I have experienced. Staff is friendly and helpful, and the breakfast offers products of great quality as advertised on their website. The hotel is right outside a metro station, so it is very easy to find and the location is great in summer, with the Seine river and its peniche boats within walking distance, for drinks and food.

Had to stay overnight in Paris on my own because of dreadful taxi service... mercure booking staff were very helpful on phone when Making booking and all staff at hotel very friendly and helpful. Room very clean, breakfast very good, lots of choice both hot and cold.. Thank you.

Very practical hotel. Very nice team and I was very pleased to receive an upgrade.

We stayed at your hotel in order to attend a concert. While your hotel was clean we were surprised that there were so few amenities. For example, while we understand that you are trying to be conservative for nature; the soap/shampoo combo was not practical. Perhaps this works for your male clients or someone without much hair, but for in our opinion not practical for female clients. Also, there was only coffee/tea for one serving. In a two star hotel such as Campanile, they provide many more amenities, such as more coffee, body lotion etc. I guess this is why we expected more from your hotel since you have more stars than they do and therefore we expect more. Thank you for your time.

Sara was so helpful. She Went above anc beyond to make sure our stay was awesome. Benoit was also kind and accomdating to our needs.

A good nights sleep. the shower was an issue as shower head kept hitting the side of the shower wall so there was not a lot of water coming towards you. Tried to re adjust but the same issue kept re occurring.

Very helpful staff, breakfast was just right to start the day and the bedroom was very comfortable.

good

Close to metro station, very near the Seine river, nice restaurants close by. Very nice staff

As always what it says on the tin. No issues a great experience. Thank you all. Reception and Bar Staff being bilingual helped with my very poor French - But I did try. Thank you all. See you for the Rolling Stones later in the year.

The employees were very helpfull, happy and nice. Location is great, next to the subway and close to restaurants and a supermarkted. Clean and very silent rooms.

Laudry not on time, dirty cleaning, no garbage cleaning, personnel doesnt speak french at night. Generally way too expensive compared to service level. Could go to Pullman for same price and much higher service standard. Wont come back again.

For the congress I was participating in the hotel was the perfect location. On arrival welcomed by a great and friendly staff, they made the stay a great experience. For business travel the (privilege) room was rather small with a mini desk to work at (occupied by the coffee machine and water boiler. Well decorated modern room with great large and sunny terrace at the quite side of the hotel.

very well located, nice staff and spacious rooms. Very good noise insulation.