Hotel - Mercure Paris Bercy Bibliothèque Hotel
Mercure Hotel Mercure Hotel

Mercure Paris Bercy Bibliothèque Hotel

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4.0/5 770 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying, Nearby)
    • Bus/coach parking area (Paying, Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • Pet allowed 10  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Automatic air control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • Spanish
    • Italian
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Dry cleaning / Ironing

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Opening hours : Week Service 24h/24h 7jours/7

Business services

  • 1 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Fully soundproofed cozy and comfortable rooms: everything you need to enjoy Paris! Be tempted by our Privilège rooms and upscale equipment... Rooms for people with reduced mobility on request.

  • 88 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 16 family rooms
  • Crib on request
    • Emergency exit map
    • Automatic air control
    • Radio in room
    • WiFi in your room
    • Crib on request
    • Remote control TV
    • Automatic temperature control
    • High speed transmission line
    • Shower
    • Toilets
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 2,017 reviews

Our guest reviews for Mercure Paris Bercy Bibliothèque Hotel

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 770 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Nicoletta P. Business - 31/01/2018
« Relaxing »

Very nice staff, good breakfast, nice room The only thing I was missing was a proper cappuccino :)

Our hotel has responded to the review
Our hotel has responded to the review

Dear NICOLETTA P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Bercy Bibliothèque. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Arnaud M. Main manager assistant.

AccorHotels certified review
Vincent C. Couples - 29/01/2018
« Review »

No focus on customers. Appliances not working properly. Price of the room 50% higher than other hotels around if you compare the quality of the product & service. Had a privilege room (supposed to be higher standard): TV didn't work, heater didn't work, coffee hasn't been refilled after first night (had to complain about it). No specific attention for Platinum, no free drink (as supposed). I have been treated like mister nobody. I'm never coming back and won't recommend this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear VINCENT C., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Bercy Bibliothèque. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. In the next few days, you will receive 4000 points from us like a compensation. Sincerely, Arnaud M. Assistant Manager.

AccorHotels certified review
Anonymous Couples - 11/01/2018
« Very good! »

Two problem! The bath had no hand grips which made it difficult to get out of it! The other was minor, a part fell off the door as we were closing it when departing.

AccorHotels certified review
Dani Couples - 20/12/2017
« Comfortable, and big size tv and bed »

Not the first time, very happy with our visit. Having a warm drink and big tv, makes feel like home.

AccorHotels certified review
Jürgen Business - 12/12/2017
« Business stay in Paris »

Good location; nice hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear JUERGEN MUELLER LEHAR, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Bercy Bibliothèque. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Arnaud M. Adjoint de direction.

TripAdvisor review
Family - 04/12/2017
« Good but not enough for 4 star hotel »

The hotel is good but not enough for 4 star rating, e.g. missing hair and body products. The reception staff very nice and helpful. The breakfast was good but I was expecting fully Bio products.The room was small.

AccorHotels certified review
Anonymous Business - 21/11/2017
« Convenient location, friendly staff, comfortable and quiet »

The hotel is a few minutes walk from gare d'Austerlitz and gare de Lyon, and just in front of a subway station. Despite the busy location, it is quiet, thanks to good phonic isolation. I received a friendly welcome, with a lot of advice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JEAN S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Bercy Bibliothèque. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cordialement, Arnaud M. Adjoint de direction.

AccorHotels certified review
Anonymous Families - 06/11/2017
« A pleasant stay »

A quiet comfortable hotel. Staff were helpful but not very friendly. Our room was very clean but the fridge and air conditioning did not work.

AccorHotels certified review
Cheeky C. Couples - 06/11/2017
« excellent except for the cost of breakfast »

Everything was fine, the location was perfect for the Arena, the staff were helpful and polite. A charge of 108 euros ( 3 days 2 people) for breakfast was a bit of a shock. Tried to get a deal for next year but unsuccessful

AccorHotels certified review
Y. Solo - 30/10/2017
« Good »

Good, the reservation issues is solved nicely.

AccorHotels certified review
Belaid Business - 16/10/2017
« correcte »

agreable

Our hotel has responded to the review
Our hotel has responded to the review

Dear DJILALI GUESSAB, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Bercy Bibliothèque. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Arnaud Mache, Directeur Adjoint.

AccorHotels certified review
P D. Business - 17/09/2017
« Good room »

Room was spacious, bed was good. But no robe or flipflops

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Bercy Bibliothèque. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Concerning you asking about robe and flipflops, please don't hesitate to ask to the reception next time. We're avalaible 24/24 to welcome you and respond to all your enquiries! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lidia LUPELLI - Chef de Réception

AccorHotels certified review
Beyani M. Business - 12/09/2017
« Great »

The staff were very warm and welcoming.

AccorHotels certified review
Anonymous Couples - 21/08/2017

Friendly, professional and helpful staff. Clean room. Great location.

AccorHotels certified review
Pranav Friends - 20/08/2017
« Only problem was with the shower »

The shower frequently went cold for a few seconds when I was taking shower, maybe it was a temporary problem, otherwise excellent service.

AccorHotels certified review
S. Couples - 15/08/2017
« Great »

We stayed at least for the fourth time in the same hotel and the Check in was very fast, staff is friendly and helpful, the room was clean and since we stay in the same Hotel we got a upgrade for a better room. That was fabulous. Breakfast is good, the room is clean and staff is friendly and helpful. Furthermore the Hotel is not far awas from Gare de Lyon. All in all we can recommend that Hotel.

AccorHotels certified review
Vladimir Couples - 10/08/2017
« good »

everything was good, but nothing too special, too. one thing that stood out was very welcoming and helpful staff at the reception.

AccorHotels certified review
Agatha Friends - 06/08/2017
« Excellent hotel in Paris. Comfort, quiet, location »

Rooms are larger than usual in this comfortable hotel and the sound insulation is by far the best I have experienced. Staff is friendly and helpful, and the breakfast offers products of great quality as advertised on their website. The hotel is right outside a metro station, so it is very easy to find and the location is great in summer, with the Seine river and its peniche boats within walking distance, for drinks and food.

AccorHotels certified review
C. D. Solo - 30/07/2017
« Deb C. »

Had to stay overnight in Paris on my own because of dreadful taxi service... mercure booking staff were very helpful on phone when Making booking and all staff at hotel very friendly and helpful. Room very clean, breakfast very good, lots of choice both hot and cold.. Thank you.

AccorHotels certified review
Sasha Business - 19/07/2017
« Very pleased with the hotel service »

Very practical hotel. Very nice team and I was very pleased to receive an upgrade.

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