ibis Marseille Bonneveine Route des Calanques Hotel 3 stars

TripAdvisor rating 3.5/5 506 reviews
ibis Marseille Bonneveine Route des Calanques
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Hotel extras

  • 24-hour welcome, web corner and free WIFI throughout the hotel

  • Covered private car park

  • Outdoor swimming pool

  • Some rooms have a sea view or pool view

  • Quiet area, close to the beaches and the Calanques

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Early check-in/Late check-outPaying
Leisure and activities
  • Outdoor unheated pool
  • Other sports activities
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Hotel location

ibis Marseille Bonneveine Route des Calanques

8 AVENUE ELSA TRIOLET
13008
marseille
france

Tel: +33491723434

Fax: (+33)4/91253278

Contact email

Check-in from 14h00

Check out up to 12h00

  • ROND POINT DU PRADO :   23 OU 45 HAMBOURG LANCIER

  • GARE ST CHARLES :   LIGNE 2 METRO ROND POINT PRADO

  • By plane

    MARSEILLE PROVENCE At 35km / 21.88 miles

  • By car

    AUTOROUTE EST At 7km / 4.38 miles

  • By car

    AUTOROUTE NORD At 7km / 4.38 miles

  • By train

    MARSEILLE ST CHARLES At 10km / 6.21 miles

GPS :43.247459, 5.390081

Our accommodations

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Standard Room with 1 double bed and sea view

  • Max. number of persons: 2
  • Area: From 15
  • Wireless internet in your room
  • Satellite/cable colour TV

Standard Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 16
  • Wireless internet in your room
  • Satellite/cable colour TV

Standard Room with Two Single Beds

  • Max. number of persons: 2
  • Area: From 16
  • Wireless internet in your room
  • Satellite/cable colour TV

Standard Room with one double bed and one single bed

  • Max. number of persons: 3
  • Area: From 16
  • Wireless internet in your room
  • Satellite/cable colour TV

Standard Family Suite with 2 connecting rooms

  • Max. number of persons: 4
  • Area: From 13
  • Wireless internet in your room
  • Satellite/cable colour TV

Our restaurants and bars

IBIS KITCHEN RESTAURANT

Type of cuisine: French

Enjoy our lovely poolside terrace. Treat yourself to our set menus or delicious burgers starting from EUR 14. ibis Kitchen is open to everyone from midday to 2pm and from 7pm to 10:30pm. Bon appetit!

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

Relax in the ibis bar where people come at all times of the day for a bit of me-time. Enjoy our snacks, available 24 hours a day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Marseille Bonneveine Route des Calanques

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.0/5

2,474 reviews

tripadvisor

TripAdvisor Rating 3.5/5

506 reviews

normale

Customer review rating 4.0/5

Ricou Business - 27/09/2019 AccorHotels review

correspond a mes attentes

Comfortable but much to warm in the room

Customer review rating 4.0/5

Norbert Business - 26/09/2019 AccorHotels review

Rooms are smal and functional. It was very quiet and the bed was comfortable. Breakfast is acceptable. People are very friendly. Negative point wich overuled my rating was the room temperature - much to hot. The a/c was on but did not cool down the room at all. I do not to stay in the hotel in summer. In September it was to hot in the room.

Hotel nice but needs tea and coffee facilities in the rooms

Customer review rating 4.0/5

Pearl Couples - 16/09/2019 AccorHotels review

The staff was very nice and helpful polite throughout the hotel Need more snacks available in between breakfast and evening meal

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Corinne Baudelet Directrice Ibis Marseille Bonneveine Calanques Plages

Your hotel is in need of ‘refurbishment’

Customer review rating 4.0/5

Anonymous Solo - 09/09/2019 AccorHotels review

OK I travel a lot in Europe and Africa and use Ibis and Novotel hotels when ever I can

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Corinne Baudelet Directrice Ibis Marseille Bonneveine Calanques Plages

Very nice location

Customer review rating 4.0/5

Dominique V. Solo - 27/08/2019 AccorHotels review

I enjoied my stay at the Ibis Bonneveine. The hotel is well and quietly located in one of the best area of Marseille, just next a shopping mall, 10 minutes walk from the sea. It has a swimming pool, a restaurant. I enjoied taking the breakfast in front of the pool. The staff is professional and friendly.

Hello, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Corinne Baudelet Directrice Ibis Marseille Bonneveine Calanques Plages

Poor location

Customer review rating 4.0/5

Olivier Families - 19/08/2019 AccorHotels review

Rooms were ok, breakfirst also. Pool is small and the water was not that clean. But worst point is the locaiton of the hotel, which quite far from the center.

Dear OLIVIER O., Thank you for taking the time to tell us about your experience at the ibis Marseille Bonneveine Calanques Plages. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Corinne Baudelet Directrice Ibis Marseille Bonneveine Calanques Plages

Unacceptable

Customer review rating 4.0/5

Liz M. Families - 11/08/2019 AccorHotels review

The air conditioning did not work The sink did not drain. Not happy with the lack of care to the rooms.

Dear ELIZABETH M., Thank you for taking the time to tell us about your experience at the ibis Marseille Bonneveine Calanques Plages. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Corinne Baudelet Directrice Ibis Marseille Bonneveine Calanques Plages

Needs modification

Customer review rating 4.0/5

Barry J. Families - 31/07/2019 AccorHotels review

Lack of atmosphere,and upkeep of outside amenities. Pool was very dirty visable scum line which wasn't addressed

Dear BARRY J., Thank you for taking the time to tell us about your experience at the ibis Marseille Bonneveine Calanques Plages. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Corinne Baudelet Directrice Ibis Marseille Bonneveine Calanques Plages

brief night in Marseille

Customer review rating 4.0/5

Philippe W. Business - 19/10/2018 AccorHotels review

It was just a short night in Marseille, arriving late, leaving soon. The global feeling of this hotel (compared to other IBIS), is that it seems a bit old. No offence, but it is the first feeling. But the stay was good.

Excellent service offered

Customer review rating 4.0/5

Terry W. Families - 24/08/2018 AccorHotels review

Staff were very helpful. Hotel was clean.

Dear JOANNE We very much appreciate your comments regarding your stay at the ibis Marseille Bonneveine Calanques Plages. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Corinne Baudelet Directrice Ibis Marseille Bonneveine Calanques Plages
Customer review rating 4.0/5

Anonymous Business - 01/08/2018 AccorHotels review

NICKEL

Hotel Ibis

Customer review rating 4.0/5

Marie Families - 30/07/2018 AccorHotels review

Wk en famille

Dear MARIE We very much appreciate your comments regarding your stay at the ibis Marseille Bonneveine Calanques Plages. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Corinne Baudelet Directrice Ibis Marseille Bonneveine Calanques Plages

Very nice and polite helpful staffs within this hotel in Marseille

Customer review rating 4.0/5

L. S. P. Solo - 03/07/2018 AccorHotels review

1. Hotel staffs tried to communicate with me in english because I don't speak french although there were few able to speak english 2. Hotel staffs shown great politeness, helpful in any needs I approached them 3. Hotel location is very convenient across the streets is Carrefour, another 15 minutes walk towards the nice scenic views 4. Hotel room although is small but very neat and well kept by housekeeping 5. Hotel managed to arrange a taxi whom is able to speak english that brought me around within and outside of Marseille for 3 days for sight seeing, I would like to recommend Ben, english speaking taxi driver, handphone contact is 06 77 98 93 13 go…

The staff. Friendly and welcoming.

Customer review rating 4.0/5

Lynn E. Solo - 20/06/2018 AccorHotels review

I have stayed twice at this hotel. Always friendly and accommodating. I will return again.

Dear LYNN , We very much appreciate your comments regarding your stay at the ibis Marseille Bonneveine Calanques Plages. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Corinne Baudelet Directrice Ibis Marseille Bonneveine Calanques Plages

convenient

Customer review rating 4.0/5

Anonymous Business - 05/06/2018 AccorHotels review

Convenient place

Dear PASCAL, We very much appreciate your comments regarding your stay at the ibis Marseille Bonneveine Calanques Plages. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Corinne Baudelet Directrice Ibis Marseille Bonneveine Calanques Plages

Welcoming and professional

Customer review rating 4.0/5

Paul Business - 03/03/2018 AccorHotels review

The staff and services made my stay enjoyable and comfortable.

Good location and good breakfast

TripAdvisor rating 3.5/5

davedJ1063HI Family - 12/11/2017 TripAdvisor review

If you go to Marseille for the fjords (calanques) or the beach this is a good location. The rooms are fine, the general service too. Breakfast is excellent including the service. I would return here if I am in the region.

Dear Guest, Thank you for posting this nice review on Tripadvsor. We are happy to read that you enjoyed your stay in our establishment. We hope we will have the pleasure to welcome you again soon. Best regards. Claire THOMAS

very bad

Customer review rating 4.0/5

Jeremie Friends - 23/08/2017 AccorHotels review

The hotel is very dirty and the personnal inside unfriendly.. I m very disapointed

Cher Monsieur D., Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à ibis Marseille Bonneveine Calanques Plages. Les hôtels Ibis sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. Je prends bonne note de votre commentaire. Vous étiez mal garé et vous empêchiez un de nos clients de sortir. Vous refusiez de régler le taxi que le client bloqué avait pris or ce n'était pas à l'hôtel Ibis de prendre ceci en charge. Ce n'était pas de notre fait si vous gêniez le client. Peut-être cet incident vous fait-il dire que le personnel n'est pas accueillant. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, cher Monsieur, en l’expression de nos sentiments les meilleurs. Claire THOMAS Directrice Ibis Marseille Bonneveine Calanques Plages

missing air-condition

Customer review rating 4.0/5

Anonymous Families - 22/08/2017 AccorHotels review

aircondition didn-'t work. Otherwiase it was perfec. Since we had a baby it was anoying with the missing aircondition though

HOTEL PARFAIT - RESTAURATION CALAMITEUSE

Customer review rating 4.0/5

R. Couples - 21/08/2017 AccorHotels review

HOTEL PARFAIT RESTAURATION : MENUS - SERVICE DEPLORABLE

Cher Monsieur R., Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à ibis Marseille Bonneveine Calanques Plages. Les hôtels Ibis sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Soyez assuré que les mesures nécessaires seront mises en oeuvre afin d’améliorer la qualité de la restauration ; je ne manquerai pas de partager votre commentaire avec l'équipe de la cuisine. J'ai le plaisir de vous offrir 1000 points de courtoisie, soit 20 €, afin de nous excuser pour ce désagrément. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, cher Monsieur, en l’expression de nos sentiments les meilleurs. Claire THOMAS Directrice Ibis Marseille Bonneveine Calanques Plages
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