Hotel - ibis Marseille Bonneveine Route des Calanques
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Marseille Bonneveine Route des Calanques Hotel

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3.5/5 429 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Wireless Internet connection
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Internet access via Fiber Optics
  • Parking
    • Paying car park (Paying)
    • Paying car park (Paying)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Rooms for guests with reduced mobility - Contact the hotel
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 6  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
  • EARLY CHECK IN FROM 9AM

Leisure and activities

  • Outdoor unheated pool
  • Other sports activities
    • Badminton
    • Boules/petanque

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 1 meeting room(s)
  • Web corner
  • Copy/print service available
See all services

Hotel location

Our rooms

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 88 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 4 family rooms
  • 2 connecting rooms
  • Extra bed in room for adult
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Automatic air control
    • Radio in room
    • WiFi in your room
    • TV Bouquet beIN Sports
    • Satellite/cable colour TV
    • Manual temperature control
    • Bouquet TV Canal+ and Canalsat
    • High speed transmission line
    • Internet access via Fiber Optics
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.0/5 AccorHotels Rating Based on 1,734 reviews

Our guest reviews for ibis Marseille Bonneveine Route des Calanques

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 429 reviews
AccorHotels certified review
Paul Business - 03/03/2018
« Welcoming and professional »

The staff and services made my stay enjoyable and comfortable.

TripAdvisor review
davedJ1063HI Family - 12/11/2017
« Good location and good breakfast »

If you go to Marseille for the fjords (calanques) or the beach this is a good location. The rooms are fine, the general service too. Breakfast is excellent including the service. I would return here if I am in the region.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for posting this nice review on Tripadvsor. We are happy to read that you enjoyed your stay in our establishment. We hope we will have the pleasure to welcome you again soon. Best regards. Claire THOMAS

AccorHotels certified review
Jeremie Friends - 23/08/2017
« very bad »

The hotel is very dirty and the personnal inside unfriendly.. I m very disapointed

Our hotel has responded to the review
Our hotel has responded to the review

Cher Monsieur D., Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à ibis Marseille Bonneveine Calanques Plages. Les hôtels Ibis sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. Je prends bonne note de votre commentaire. Vous étiez mal garé et vous empêchiez un de nos clients de sortir. Vous refusiez de régler le taxi que le client bloqué avait pris or ce n'était pas à l'hôtel Ibis de prendre ceci en charge. Ce n'était pas de notre fait si vous gêniez le client. Peut-être cet incident vous fait-il dire que le personnel n'est pas accueillant. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, cher Monsieur, en l’expression de nos sentiments les meilleurs. Claire THOMAS Directrice Ibis Marseille Bonneveine Calanques Plages

AccorHotels certified review
Anonymous Families - 22/08/2017
« missing air-condition »

aircondition didn-'t work. Otherwiase it was perfec. Since we had a baby it was anoying with the missing aircondition though

AccorHotels certified review
R. Couples - 21/08/2017
« HOTEL PARFAIT - RESTAURATION CALAMITEUSE »

HOTEL PARFAIT RESTAURATION : MENUS - SERVICE DEPLORABLE

Our hotel has responded to the review
Our hotel has responded to the review

Cher Monsieur R., Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à ibis Marseille Bonneveine Calanques Plages. Les hôtels Ibis sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Soyez assuré que les mesures nécessaires seront mises en oeuvre afin d’améliorer la qualité de la restauration ; je ne manquerai pas de partager votre commentaire avec l'équipe de la cuisine. J'ai le plaisir de vous offrir 1000 points de courtoisie, soit 20 €, afin de nous excuser pour ce désagrément. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, cher Monsieur, en l’expression de nos sentiments les meilleurs. Claire THOMAS Directrice Ibis Marseille Bonneveine Calanques Plages

AccorHotels certified review
Mary E. Solo - 08/08/2017
« A very enjoyable stay »

I love this hotel with the swimming pool and the location in Marseilles. The rooms are comfortable and the breakfast is good. I would stay here again as with all Ibis hotels the standard is high.

AccorHotels certified review
Barry Families - 29/07/2017
« Clean comfortable accommodating »

Ok

AccorHotels certified review
Lopes D. M. Business - 27/06/2017
« Pleasant »

Pleasant. Room clean and ice staff. the swimming pool was a good surprise

AccorHotels certified review
C. Friends - 19/06/2017
« Excelent »

Parfait

AccorHotels certified review
Gary R. Couples - 19/06/2017
« Great rooms, service and price!! »

The staff are friendly, always greet you with a smile and are very helpful with any questions you may have. We normally stay at Airbnb until in Marseille in June 2017. We booked as usual through AIRBNB, and it was a disgusting rental, uncleaned unit and the unit needed work. I told my wife there was no way we could stay there that night. We went into town and stumbled upon Ibis. We explained to the receptionist what had transpired and she was helpful enough to even offer us a discount on the original rate she quote. Since that night we had only booked Ibis. That been said, we do have an overall good experience with Airbnb and this was the only time that a unfit was unfit for use by humans.Some things Airbnb are key exchange between owner and client. Where as Ibis is hotel chain so it goes without saying that the customer service is better with Ibis.We are budget conscious and Ibis most definitely fits our budget. One last note, during this recent trip in Europe on our last night staying at an Ibis in Portugal close to Lisbon airport. We did run into a snag with Ibis, seems to be their air conditioning system for the rooms were overwhelmed possibly due to the heat wave of 41 degrees. The manager did make and effort to show us a few more rooms to see if they were any cooler but it was all the same. We stayed in our original room and he apologized several times which was nice and also brought us a fan. We had not asked for some form of compensation (complimentary breakfast, dinner or discount) but it would have been nice if they would have offered it. Over all, I would stay and recommend them to our friends and family for sure.

AccorHotels certified review
Anonymous Business - 05/05/2017

SERVICE DEFAILLANT

AccorHotels certified review
Anonymous Business - 26/04/2017

Impersonnel

AccorHotels certified review
Anonymous Business - 01/12/2016

Always greeted with a smile from all staff, a warm and welcoming place. The room was compact but very comfortable, great internet throughout the hotel. The only addition I would ask is a minibar fridge.

AccorHotels certified review
Anonymous Couples - 14/11/2016

excellente Nuit

AccorHotels certified review
Anonymous Couples - 02/11/2016

Good bed, helpful and courteous staff. Plentiful tasty breakfasts . stayed there before and would do it again.

AccorHotels certified review
Anonymous Couples - 02/10/2016

Staff were good, menu couid have been more extensive but food was good, car park security didn't work all week.

AccorHotels certified review
Anonymous Families - 10/09/2016

Room a little tired but staff very helpful. Good neighbourhood and excellent when travelling in from the east.

AccorHotels certified review
Anonymous Families - 01/08/2016

The room was clean and was adequate although a small fridge would have been useful. Staff were helpful alyough there english was limited. Nice pool.

AccorHotels certified review
Anonymous Couples - 27/07/2016

The room was clean and comfortable. While I appreciate the hotel trying to be earth conscious, it was disappointing that there were no wash cloths. Additionally, the front desk staff was not able to provide information regarding restaurants around the area. When I travel, front desk staff usually can let me know what's available/open in the immediate area. It was frustrating that the staff could not help. Also, the front desk staff and restaurant staff had conflicting answers when I asked about the free breakfast included in my stay. There was no one at the restaurant when I came down to breakfast so I asked the front desk staff. The front desk couldn't see the free breakfast on my reservation. Eventually the restaurant staff appeared and found the info.

AccorHotels certified review
Anonymous Couples - 17/07/2016

The staff were excellent and very helpful however the rooms and corridors are smelly and the aircon does not make the room cold. It was very hot at night. The bath tub has a lot of stains also. It was scary to dip in it.

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