Novotel Toronto Centre 4 stars

Customer review rating (ALL Rating) 4.6/5 850 reviews

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45 The Esplanade, M5E 1W2 Toronto, Canada

Description

Hotel extras

  • Free WiFi, ergonomic work space, IP TV

  • Fitness center, indoor pool, hot tub, sauna

  • Range of flexible space suited for any successful meeting

  • 5 minutes to Meridian Hall, St Lawrence Market, Union Station, Hockey Hall of Fame

  • Walking distance to Scotiabank Arena, Rogers Centre, CN Tower, Ripleys Aquar, Distillery Distr

Our accommodation(s)

Hotel location

Novotel Toronto Centre

45 The Esplanade
M5E 1W2 Toronto
Canada

GPS:43.646757, -79.374359

Telephone
Fax +1 416-360-8285

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

CAFE NICOLE

Novotel Toronto Centre presents Cafe Nicole & Lounge Bar serving Breakfast, Lunch & Dinner. Relax and enjoy our simple yet generous menu refreshed in line with the seasons in our comfortable stylish setting.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  850 reviews

TripAdvisor Rating  4.5/5  565 reviews

Certificate of excellence 2024

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

It was close to everything I wanted to see and very beautiful.

Dear Amy T., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Novotel Toronto Center

Well located but the room doesn’t look renovated

Customer review rating 3.5/5

A Friends - Confirmed reviews ALL

The room was okay clean but the paper cups were dusty and had some brown colors that I didn’t dare to use. The shower stall ceiling peeled so it didn’t look like newly renovated. The bed was comfortable and location is convinient.

Dear Agnes P., Thank you for taking the time to tell us about your experience at the Novotel Toronto Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Novotel Toronto Center

Customer review rating 3.0/5

Sandra G. Business - Confirmed reviews ALL

My feedback is that there were no free bottles of water in the room, there is no room service and the hotel bar closed early every evening. I ate two meals there - I had to send the salad back it was so bad (luckily the server took off my bill)

Dear Sandra G., Thank you for taking the time to tell us about your experience at the Novotel Toronto Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Neesta Tamang Guest Services Supervisor

Great stay!

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Beautiful rooms with comfortable beds. The check in staff was very friendly and helpful! I would definitely stay here again.

Dear Marisa W., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Neesta Tamang Guest Services Supervisor

Good stay

Customer review rating 4.5/5

Christopher E. Business - Confirmed reviews ALL

Very good stay with excellent hospitality and professionalism.

Dear Christopher E., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Neesta Tamang Guest Services Supervisor

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Other web-users rate our hotel

  • 991 reviews 9.5/10 Location
  • 1,036 reviews 8.3/10 Room
  • 922 reviews 9/10 Service
  • 49 reviews 5.1/10 WiFi
  • 540 reviews 8.9/10 Cleanliness
  • 515 reviews 8/10 Comfort
  • 268 reviews 7.9/10 Amenities
  • 230 reviews 8.7/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.