Novotel Toronto Centre Hotel 4 stars

TripAdvisor rating 4.5/5 333 reviews
Novotel Toronto Centre
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+ 26 Services
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Room 1

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Hotel extras

  • Free WiFi, ergonomic work space, cable TV

  • Fitness center, indoor pool, hot tub, sauna

  • Range of flexible space suited for any successful meeting

  • 5 minutes to Sony Centre, St Lawrence Market

  • Union Station trains, subway: 5 minutes

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
  • Boutiques/shopping
Leisure and activities
  • Indoor heated pool. Closed for maintenance till july the 04th 2019
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Golf
  • Outdoor tennis court (Nearby)
  • Other sports activities
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machine
Business services
  • 9 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Toronto Centre

45 The Esplanade
M5E 1W2
toronto
canada

Tel: +1416 367 8900

Fax: (+1)416 360 8285

Contact email

Check-in from 15h00

Check out up to 12h00

  • TORONTO TRANSIT COMMISION :   UNIVERSITY UNION STATION

  • DOWNTOWN TORONTO :  

  • By plane

    PEARSON INTERNATIONAL AIRPORT At 28.49km / 17.7 miles

  • By plane

    TORONTO ISLAND AIRPORT At 3km / 2 miles

  • By boat

    QUEEN'S QUAY At 0.64km / 0.4 miles

  • By boat

    QUEENS QUAY TERMINAL At 0.3km / 0.19 miles

  • By car

    GARDINER EXPRESSWAY/YONGE At 0.3km / 0.19 miles

  • By car

    GARDINER/JARVIS At 0.64km / 0.4 miles

  • By car

    GARDINER/SPADINA At 0.8km / 0.5 miles

  • By train

    UNION STATION At 0.64km / 0.4 miles

GPS :43.646757, -79.374359

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

NEWLY RENOVATED SUPERIOR KING

  • Max. number of persons: ‌3
  • Area: From 31
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

NEWLY RENOVATED SUPERIOR TWO QUEEN BEDS

  • Max. number of persons: ‌4
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

NEWLY RENOVATED EXECUTIVE KING ROOM

  • Max. number of persons: ‌3
  • Area: From 29
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

NEWLY RENOVATED PREMIER EXECUTIVE

  • Max. number of persons: ‌3
  • Area: From 30
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

NEWLY RENOVATED SUPERIOR KING ADA

  • Max. number of persons: ‌2
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

NEWLY RENOVATED SUPERIOR KING ADA ROLL IN SHOWER

  • Max. number of persons: ‌2
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Iron(...)

EXECUTIVE JUNIOR SUITE

  • Max. number of persons: ‌3
  • Area: From 36
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

JR SUITE WITH KING BED

  • Max. number of persons: ‌2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

CAFE NICOLE

Type of cuisine: International

Novotel Toronto Centre presents Cafe Nicole & Lounge Bar serving Breakfast, Lunch & Dinner. Relax and enjoy our simple yet generous menu refreshed in line with the seasons in our comfortable stylish setting.

Lunch

11:30 - 17:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE LOUNGE

Photo non contractuelle / Strictly non binding

Unwind with a cocktail in the intimate atmosphere of the contemporary lobby Lounge. Open daily and serving a diverse bar menu.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 231 m²

  • Maximum capacity: 280 people

  • Maximum banquet capacity: 180 people

Find out more

Our guest reviews for
Novotel Toronto Centre

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

7,046 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

333 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

A lovely hotel with all that we needed!

Customer review rating 4.2/5

C. R. Families - 16/07/2019 AccorHotels certified review

I had checked in two days prior to our arrival via email. I was happy to see a prompt asking for our arrival time. I indicated we would arrive prior to noon and I was extremely pleased that our room was indeed available for us at 11:30 am when we arrived. This is invaluable when travelling with children and I will remember this when booking future trips. The room was lovely and spacious however if we had stayed more than one night, the lack of dresser drawers would have been concerning. Some may live out of their suitcase but I like to unpack ours. The rain shower was a nice surprise and my children enjoyed the pool.

Dear Charmaine R., We very much appreciate your comments regarding your stay at the Novotel Toronto Centre. I am truly thrilled you and your family enjoyed your visit with us. Our newly renovated rooms and pool are certainly a hit with our guests, and we agree.. the rain shower, we believe is the best way to get your morning started. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew White Manager, Operations

returning home

Customer review rating 4.2/5

Shuvaloy M. Business - 16/07/2019 AccorHotels certified review

Excellent service from checking, restaurant and all service staff. One concern. Over the last number of times I stay at the hotel, the laundry is returned either damaged or at times missing. Initially I thought this was an individual exception, but increasingly am seeing that the quality of laundry/dry cleaning is poor. I suggest considering a new vendor.

Dear Shuvaloy M., Thank you for taking the time to share your comments concerning your stay at the Novotel Toronto Centre. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests. I most sincerely apologize for the experience with using our dry cleaning/laundry vendor during your visit. It is very disappointing to hear, and I will certainly address and share with our Executive Team. I do hope our front desk team assisted with any compensation to rectify any damage. Our relationship with our guests is of paramount importance. We hope that you will present us with the opportunity to better serve you soon. Sincerely, Andrew White Manager, Operations

Convenience galore at the Toronto Centre Novotel

Customer review rating 4.2/5

Jim Couples - 16/07/2019 AccorHotels certified review

The hotel was in a great location near plenty of restaurants. It was also close to St. Lawrence Market. The best part was the elevator in the lobby down to the parking garage.

Dear James P., We very much appreciate your comments regarding your stay at the Novotel Toronto Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew White Manager, Operations

A fantastic place to stay with a group - staff couldn't be more helpful

Customer review rating 4.2/5

Craig R. Business - 15/07/2019 AccorHotels certified review

We stayed with 32 students and staff from St. John Fisher Catholic High School and we couldn't have picked a better hotel in Toronto. Great location, great facilities throughout the hotel, great breakfast - the list is endless. As a large group, we can sometimes be a bit of a nuisance with all of our instruments and gear, but the hotel were so accommodating. Nazir in particular arranged a space for us to store all of our gear from day to day and was the main man! Thank you so much.

Excellent

Customer review rating 4.2/5

Anne M. Couples - 15/07/2019 AccorHotels certified review

Everything was great the staff was knowledgeable and efficient. Hotel was clean. Will recommend this hotel to other people

everything was Great

Customer review rating 4.2/5

Anonymous Business - 15/07/2019 AccorHotels certified review

Great

The room was clean and staff was accommodating.

Customer review rating 4.2/5

Anonymous Business - 15/07/2019 AccorHotels certified review

The room was clean and staff was accommodating.

Fair

Customer review rating 4.2/5

James G. Families - 14/07/2019 AccorHotels certified review

Is a very nice facility but lacks all the services of other properties. No valet, room service or bell person. Coffee machine was broken.

Awesome stay

Customer review rating 4.2/5

Jeanne Business - 14/07/2019 AccorHotels certified review

I really liked the location, the cleanliness, the wifi and the food! But most of all the caring staff!

Fit for purpose

Customer review rating 4.2/5

Yc Friends - 13/07/2019 AccorHotels certified review

Good location, large room, bathroom could have had more amenities. Disappointed to see plastic / paper cups instead of glass.

Wonderful service, friendly helpful staff,

Customer review rating 4.2/5

Anonymous Couples - 13/07/2019 AccorHotels certified review

Fantastic stay, very clean comfortable room. Staff went over and above to help us with whatever we needed or asked . Will definitely stay here again.

Dear Ms. B., Thank yo u very much for the excellent score of our hotel. My colleagues pride themselves on being always available for our guests and I am very happy to hear that you were able to experience this. Please do come visit us again. Sincerely, Steuart H. Manager - Operations

Clean, new, comfortable and minimalistic.

Customer review rating 4.2/5

Justin L. Families - 13/07/2019 AccorHotels certified review

Fabulous

Dear Mr. L., Thank you for the great score of our hotel and services. I am very happy to hear that you had a fabulous experience. We look forward to your next stay with us. Sincerely, Steuart H. Manager - Operations

Perfect First Impressions

Customer review rating 4.2/5

Robert G. Couples - 13/07/2019 AccorHotels certified review

This was our first visit to Toronto. We enjoyed everything about the hotel and the city immensely. All the staff were helpful and genuine. Delicious meals at the restaurant with exceptional service by Luke, Ryan and all the others. Great location from which we walked and drove to explore. Easy parking. Just superb in every way. We were disappointed that the pool was closed for repairs. But everything else was fine. A great delight.

Dear Mr. G., Thank you for the perfect rating of our hotel. I am so glad to hear that yo u had such a wonderful experience with us and my colleagues. It is wonderful to hear that you were taken care of so well. I do apologize about the pool being closed, however you will be happy to know that it is now back in operation; and we look forward to your next stay with us. Sincerely, Steuart H. Manager - Operations
Customer review rating 4.2/5

Shawn Families - 12/07/2019 AccorHotels certified review

Excellent rooms, service and location.

Dear Mr. M., Thank you for the excellent score of our hotel! I very happy to hear that we have impressed you so. We look forward to your next stay with us. Sincerely, Steuart H. Manager - Operations

Brilliant hotel in the best location

Customer review rating 4.2/5

Douglas H. Friends - 12/07/2019 AccorHotels certified review

The arrival for the first time and every time after filled me with joy. Such a great aroma and beautiful lobby. Positive and professional staff.

Dear Mr. H., We are blushing with pride at your comments. Thank you so much for the perfect score of our hotel, services and most importantly, our staff. We look forward to your future visits. Sincerely, Steuart H. Manager - Operations

Polite, clean, courteous and pleasant.

Customer review rating 4.2/5

Kane Business - 11/07/2019 AccorHotels certified review

Excellent as always. The cost of the lounge's menu is a bit disconcerting but that's Toronto I guess. Thanks for another great stay.

Dear Mr. C., Thank you so much for your great score of our hotel. We would love to have you back and hope you bring your friends and family as well. Sincerely, Steuart H. Manager - Operations

Nice room, great personnel

Customer review rating 4.2/5

Sylvain Families - 11/07/2019 AccorHotels certified review

It was a great stay for my entire family. We liked the room, we liked the location, we liked the pool and the fitness room and we liked the staff.

Great stay

Customer review rating 4.2/5

Danielle Couples - 10/07/2019 AccorHotels certified review

Easy check-in, great location, clean room

Dear Mr. S., Thank you so much for the excellent score of our hotel and services. We are truly privileged to invite you back to have another wonderful experience with us. Sincerely, Steuart H. Manager - Operations

good

Customer review rating 4.2/5

Steve Families - 10/07/2019 AccorHotels certified review

AC in room 339 was not cold and fan was not powerful enough to cool room. Breakfast was over priced. No pets should be allowed, by my parents room 305 a dog barked none stop. Beds should have a top sheet. not just the comforter, we slept with no covers also due to the ac not working properly. Rooms are very nice.

Nice quiet hotel

Customer review rating 4.2/5

Janne Families - 10/07/2019 AccorHotels certified review

Staff at the desk were very friendly. Room was modern, quiet and very clean. The shower pressure was weak though. Building and decor nice. The main negative was an overpowering smell of cleaning product/air freshener in the lobby. We had ichy eyes and runny noses both days of our stay when in the lobby.

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