Hotel - Novotel Toronto Centre
Novotel Hotel Novotel Hotel

Novotel Toronto Centre Hotel

4.5/5 128 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking
    • Public indoor parking (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • pets allowed
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • Polish
    • Portuguese
    • Russian
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Beauty salon (Nearby)
    • Hairdressing salon (Nearby)

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Sauna
  • Babysitting on request
  • Golf  (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf course 9 holes (Nearby)
    • Golf lessons (Nearby)
  • Outdoor tennis court  (Nearby)
  • Other sports activities
    • Bicycles rental (Nearby)
    • Bike rack facilities
    • Outdoor sports
    • Athletics stadium (Nearby)
    • Badminton (Nearby)
    • Basketball facilities (Nearby)
    • Billiards/Snooker (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machine

Business services

  • 9 meeting room(s)
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre (Paying)
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 262 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • 100 family rooms
  • 16 connecting rooms
  • Baby bed
    • 110/120 V AC
    • Air conditioning
    • Data port in room
    • Ice machine
    • Emergency exit map
    • Automatic air control
    • Bathroom doors 32 inches wide
    • Safe deposit box in room
    • Web TV
    • Pay per view channel(s)
    • Radio in room
    • Direct dial telephone
    • WIFI in your room
    • Cordless telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Video games on TV in room
    • Free access with phone card
    • Phone with 2 handsets in room
    • Automatic temperature control
    • Baby bed
    • Telephone
    • High speed transmission line
    • Coffee/tea making facilities
    • Iron in room
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating 5,344 reviews

Our guest reviews for Novotel Toronto Centre

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 128 reviews
dh0llingsw0rth Business - 15/10/2018 TripAdvisor review
« My first time in Toronto »

Was very pleased with the accommodations and service during my stay in Toronto. My room was spacious, clean and comfortable. The buffet breakfast was wonderful and plentiful, with a great selection. All of the staff that I came in contact with were friendly and helpful. I'm very surprised to find that this hotel is only a three star hotel, for me, it was every bit 5 stars:)

R B. Business - 11/10/2018 AccorHotels certified review
« I was pleasantly surprised »

Very comfortable and well located

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert B., We very much appreciate your comments regarding your stay at the Novotel Toronto Centre. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Andrew White Manager, Operations

Anonymous Friends - 11/10/2018 AccorHotels certified review
« Friendly and accommodating staff »

each staff member was helpful and gracious

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tom W., We very much appreciate your comments regarding your stay at the Novotel Toronto Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew White Manager, Operations

Jeff C. Friends - 11/10/2018 AccorHotels certified review
« Very nicely appointed room »

Breakfast was quite expensive. Staff were very helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jeff C., We very much appreciate your comments regarding your stay at the Novotel Toronto Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew White Manager, Operations

A B. Couples - 11/10/2018 AccorHotels certified review
« Very clean room and great service! »

This is a very well-located hotel and is modern and clean. The maid service was exceptional.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Adrien B., We very much appreciate your comments regarding your stay at the Novotel Toronto Centre. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. I especially am thrilled that our housekeeping team exceeded your expectations and look forward to sharing your sentiments. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Andrew White Manager, Operations

Jessica Families - 11/10/2018 AccorHotels certified review
« Very friendly service and a clean comfortable room. »

No complaints. The room was clean and comfortable and in a great location. The service staff was very friendly an accommodating.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jessica H., We very much appreciate your comments regarding your stay at the Novotel Toronto Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew White Manager, Operations

Anonymous Families - 10/10/2018 AccorHotels certified review
« We really enjoyed our stay. »

My favourite hotel in Toronto! I can always count on the the Novotel to provide excellent value. Comfortable beds, great location and reliable - and fast - wifi. Some background re: this stay at your hotel: We'd booked a stay with AirBnB but when we got to our rental, we found out, much to our chagrin, that we were victims of a fraud. We were, of course, very worried that we'd have no place to stay but a quick call to your reservation centre and we were set up with a room at the Novotel on Esplanade in a couple minutes. You really saved the day! Thank you!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mike B., We very much appreciate your comments regarding your stay at the Novotel Toronto Centre. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Andrew White Manager, Operations

Mary M. Couples - 10/10/2018 AccorHotels certified review

The rooms are beautiful, bed is comfy, very clean and friendly staff. It was a bit above our budget, but very convenient to everything. We understand we must pay for the convenience . It was a wonderful get-a-way for my husband and I. The buffet was excellent too. Lots of variety.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mary M., We very much appreciate your comments regarding your stay at the Novotel Toronto Centre. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Andrew White Manager, Operations

Anonymous Friends - 10/10/2018 AccorHotels certified review
« No hangers in room, electrical outlet in bathroom didn’t work »

Good Room clean and food good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John M., Thank you very much for taking the time to share your comments regarding your stay at the Novotel Toronto Centre. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. I most sincerely apologize for the state of your room and being up to our expectations. I have advised our Maintenance Team to further investigate. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Sincerely, Andrew White Manager, Operations

David M. F. F. Business - 10/10/2018 AccorHotels certified review
« Well located »

Easy walking distance everywhere. A little difficult to find from Union Station

Our hotel has responded to the review
Our hotel has responded to the review

Dear David M., We very much appreciate your comments regarding your stay at the Novotel Toronto Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew White Manager, Operations

Stephanie S. Friends - 10/10/2018 AccorHotels certified review
« I slept so well! »

Comfortable, cool, and very clean. Perfect location!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stephanie S., We very much appreciate your comments regarding your stay at the Novotel Toronto Centre. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Andrew White Manager, Operations

Laura Business - 09/10/2018 AccorHotels certified review
« Wonderful Staff, Lovely Hotel »

All the staff I encountered were friendly and more than helpful. I had to take a work video conference from the hotel restaurant and my server was fantastic, made great recommendations and was so kind. I felt bad that I had to be focused on my call but he was very understanding. I also received advice on what to do in Toronto and directions and the staff were very gracious when I forgot to check out on time (I was in the hotel for a training session). Hotel room was lovely - bed was comfortable. The only downside was that when I booked I was told that I would have a city view. My view was directly into the adjoining parking garage which stayed lit all evening. So most of the time I had to keep the drapes closed which was too bad.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Laura T., Bonjour! Selamat Siang! We very much appreciate your comments regarding your stay at the Novotel Toronto Centre. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Andrew White Manager, Operations

Tom C. Couples - 08/10/2018 AccorHotels certified review
« Quick trip to Toronto »

Excellent room in an outstanding location, staff helpful and friendly, we couldn’t have asked for more.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Thomas C., We very much appreciate your comments regarding your stay at the Novotel Toronto Centre. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Andrew White Manager, Operations

Sinead M. Friends - 07/10/2018 AccorHotels certified review
« Excellent »

Overall experience was wonderful. Beautiful room and bathroom. Staff very helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sinead M., We very much appreciate your comments regarding your stay at the Novotel Toronto Centre. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Andrew White Manager, Operations

Mary A. O. Friends - 07/10/2018 AccorHotels certified review
« Warm, clean, stylish room, large TV, very comfortable beds, friendly helpful staff. »

Great location. Able to visit St. Lawrence Market (only 2 blocks away) and return to Dundas Square by subway for more shopping. Restaurants directly across from hotel. Comfort of beds was outstanding. Desk staff helpful and welcoming. Only negative comment. Did not find TV exceptionally user friendly. Unable to access complete menu and some stations missing. (example TLC and weather channel). However, loved the large screen. Thanks for giving my little sister and I a great visit. I will return with my husband!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mary O., We very much appreciate your comments regarding your stay at the Novotel Toronto Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I most sincerely apologize for the in-room television and will have our maintenance team further investigate. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew White Manager. Operations

Veronica F. Families - 06/10/2018 AccorHotels certified review
« Nice room renovation. »

Checking on line was an easy improvement. We stay at this Novotel location once a year to visit relatives. The minimalist renovated room was a pleasant surprise. Definitely two are not enough drawers even for a short stay otherwise no complaints.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Claude F., We very much appreciate your comments regarding your stay at the Novotel Toronto Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I will certainly share your experience and lack of drawer space with our Executive Team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew White Manager, Operations

Anonymous Business - 05/10/2018 AccorHotels certified review
« clerk at front desk was very helpful and knowledgeable, Danielle i believe. Great stay, great location. »

Great. nice accommodation, nice location, helpful and courteous staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Richard D., We very much appreciate your comments regarding your stay at the Novotel Toronto Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew White Manager, Operations

Anonymous Business - 05/10/2018 AccorHotels certified review
« Great stay. »

Good service at the front desk, in the meeting rooms and in the lounge. The renovated rooms are beautiful and very comfortable. The only thing I find is that the rooms are too warm.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bea C., We very much appreciate your comments regarding your stay at the Novotel Toronto Centre. I am truly delighted to hear you had a great stay with us and will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew White Manager, Operations

Eric B. Business - 04/10/2018 AccorHotels certified review
« VP Account Management »

Very pleasant, from easy check in, to room cleanliness, breakfast and wait staff friendliness

Our hotel has responded to the review
Our hotel has responded to the review

Dear Eric B., We very much appreciate your comments regarding your stay at the Novotel Toronto Centre. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Andrew White Manager, Operations

Emilio R. Business - 04/10/2018 AccorHotels certified review
« Amazing! »

I was impressed with the people and place. Keep up the great job.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Emilio R., We very much appreciate your sentiments regarding your stay at the Novotel Toronto Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew White Manager, Operations

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