Hotel - Novotel Toronto Centre
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Novotel Hotel

Novotel Toronto Centre Hotel

45 The Esplanade 
M5E 1W2  Toronto
CANADA

2,111 reviews
TripAdvisor Rating Based on 2,111 reviews
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From 239.00 CAD Non member rate
From 227.05 CAD Member's rate Members’ Rate, join while you book
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking (Paying, Nearby)
    • Public indoor parking (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Pet allowed
  • Indoor heated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking (Paying, Nearby)
    • Public indoor parking (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Pet allowed
  • Babysitting on request
  • Air Conditioning
  • Languages spoken at the hotel
    • Spanish
    • Polish
    • Portuguese
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Beauty salon (Nearby)
    • Hairdressing salon (Nearby)

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Jacuzzi
  • Babysitting on request
  • Golf (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf course 9 holes (Nearby)
    • Golf lessons (Nearby)
  • Outdoor tennis court  (Nearby)
  • Other sports activities
    • Bicycle hire facilities (Nearby)
    • Bike rack facilities
    • Outdoor sports
    • Athletics stadium (Nearby)
    • Badminton (Nearby)
    • Basketball facilities (Nearby)
    • Billiards/Snooker (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machine

Business services

  • 9 meeting room(s)
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre (Paying)
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 262 rooms
  • 256 non-smoking rooms
  • 6 rooms for people with reduced mobility
  • 100 family rooms
  • 16 connecting rooms
  • Crib on request
    • 110/120 V AC
    • Air conditioning
    • Data port in room
    • Ice machine
    • Emergency exit map
    • Automatic air control
    • Bathroom doors 32 inches wide
    • Safe deposit box in room
    • Radio in room
    • WIFI in your room
    • Cordless telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • TV room service ordering
    • Free access with phone card
    • Phone with 2 handsets in room
    • Automatic temperature control
    • Crib on request
    • Web TV
    • Pay per view channel(s)
    • Telephone
    • Direct dial telephone
    • Satellite/cable colour TV
    • Video games on TV in room
    • High speed transmission line
    • Coffee/tea making facilities
    • Iron in room
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating Based on 3,175 reviews

Our guest reviews for Novotel Toronto Centre

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 2,111 reviews
AccorHotels certified review
B W. Business - 20/07/2017
« NOVOTEL: A Great Place to Stay »

Staff were friendly and professional. They took care of all my needs. The rooms was very comfortable and I received a free upgrade to my room. After getting stuck in post-Indy traffic, this was a lovely experience to be greeted by.

AccorHotels certified review
Anonymous Business - 19/07/2017
« Overall Good Expereince  »

Rooms needed to be updated, maybe a fresh coat of paint, but great location for where I needed to be

AccorHotels certified review
Hanna Business - 19/07/2017
« Relax »

I was pleased that the noise was not noticeable and was able to get a great nights rest

AccorHotels certified review
Jennifer A. Families - 18/07/2017
« Ok but could have been better »

Right as we walked in the room, the " do not disturb" sign was torn and on the floor. This was not a great first impression and is such an easy fix on your part to prevent this lasting impression. The room was a bit dirty, particularly behind the tv unit and in the corners of the bathroom and bathroom hinges. It is not too hard to actually get a cloth into the corners to clean properly. Also the amount of wires/extension cords visible next to the bed was not pretty. Lastly, the room did have a slight mildew smell. We visited the pool and the facility was fine except for the floor around the pool that was washed but not rinsed properly and so was very slippery. In fact, when we walked on it suds would start to form below our wet feet. This was a safety concern with kids. Again, an easy fix, but it just seems like checks are not being made to ensure cleaning is being done properly as these issues are due to long term neglect, not one poor cleaning, Check in and restaurant were both good. I do have another booking in 3 weeks at the same hotel, but am considering changing hotels.

AccorHotels certified review
E S. Friends - 18/07/2017
« Comfortable room »

No hassles at all! Great location between the water front and downtown, plus easy access to multiple restaurants!

AccorHotels certified review
Anónimo Business - 17/07/2017
« Ok for a one night stop in Toronto since it is very close to the main station. »

Rather low quality/price relation.

AccorHotels certified review
Anonymous Couples - 17/07/2017
« Great location but room's quality was not that great »

Overall it was a good stay. The room was not what I expected. It needs renovation. Carpet was very dirty

AccorHotels certified review
Rober P. Couples - 17/07/2017
« amazing happy wife means i got it right. »

Very Clean very comfortable .... Location location location.

AccorHotels certified review
Wade K. Business - 17/07/2017
« front desk person was very disrespectful. »

I enjoy this hotel. I booked through an agency. We have a corporate rate. Upon check-in, the front desk person asked for government ID. I explained I don't have it, because I don't work for government. He told me he couldn't check me in. Made me feel like I was trying to "cheat" the hotel by getting a rate I wasn't entitled to. Other guests in the lobby. Very embarrassing. He didn't want to hear my explanation. You have a nice hotel, in a great location. Have stayed before and will stay again. Most of the staff are very nice.

AccorHotels certified review
Carol H. Couples - 17/07/2017
« Good location »

This hotel is a good basic hotel. The food in the restaurant is not good quality. The location is good.

AccorHotels certified review
Kellie Friends - 17/07/2017
« Perfect »

Hotel was perfectly located to where I was planning to venture. The price is a high, but location is perfect. I did not eat at the restaurant inside the hotel, so I cannot comment on that. I would definitely book again.

AccorHotels certified review
Milan Families - 17/07/2017
« Excellent stay »

Thank you for having us in your nice hotel - close to downtown Toronto, with nice hotel amenities. I appreciate you have The BIBLE from Gideons in your hotel rooms. God Bless!

AccorHotels certified review
Eric Friends - 16/07/2017
« Just a great experience! Good service , clean room and good food in the morning! »

I'll be back next year for a Jays game for sure.

AccorHotels certified review
Lorrie Couples - 15/07/2017

The lication and price were great. The rooms coild use a paint job and carpet change. Also, I was disappointed that all that was provided was a cooler for keeping stuff vold which also did not work well. Most hotels these days have bar fridges. It is a good ghing I did not do any food shopping. On a good note the staff were very friendly and the room was a good size.

TripAdvisor certified review
paulinep473 Couples - 15/07/2017
« Great hotel! »

Nothing bad to say, everything was excellent! The employees were very nice, very clean room, quiet, lots of restaurants and things to do nearby, very well located! The elevators are really quick! I highly recommend this hotel!

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for your 5-star review, Pauline! We're thrilled you had an excellent stay and that you found our staff very nice. Thank you for your recommendation, we greatly appreciate it. We hope we'll have the pleasure of welcoming you back soon.

AccorHotels certified review
Mw Solo - 14/07/2017
« Nice room, but don't see value in hotel prices. »

The room was a nice, comfortable, and clean room. The restaurant and bar are nice. However, I don't see the value in paying $200/night for a hotel room when I can book for a lot less on Airbnb, which allows me to either stay longer or take another trip.

AccorHotels certified review
Deb Business - 14/07/2017
« Very good »

clean, quiet, relaxing

AccorHotels certified review
Kenneth C. Solo - 14/07/2017
« Location and advantages  »

Novotel is well situated and well serviced. It's clean and has a competent and welcoming staff. KC

AccorHotels certified review
Disatisfied Business - 14/07/2017
« It was adequate »

The hotel needs a refresh it feels old and dingy.

AccorHotels certified review
John Friends - 13/07/2017
« Great Service »

I needed a refrigerator and it was delivered within 5 minutes of my request at no charge. The housekeepers were all very nice and very efficient. The Hotel itself was very clean and kept up.

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