Hotel - Novotel Toronto Centre
Novotel Hotel Novotel Hotel

Novotel Toronto Centre Hotel

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4.0/5 2,279 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 236.55 CAD Member's rate Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking (Paying, Nearby)
    • Public indoor parking (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning
  • Languages spoken at the hotel
    • Spanish
    • Polish
    • Portuguese
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Beauty salon (Nearby)
    • Hairdressing salon (Nearby)

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Jacuzzi
  • Babysitting on request
  • Golf  (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf course 9 holes (Nearby)
    • Golf lessons (Nearby)
  • Outdoor tennis court  (Nearby)
  • Other sports activities
    • Bicycle hire facilities (Nearby)
    • Bike rack facilities
    • Outdoor sports
    • Athletics stadium (Nearby)
    • Badminton (Nearby)
    • Basketball facilities (Nearby)
    • Billiards/Snooker (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machine

Business services

  • 9 meeting room(s)
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre (Paying)
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 262 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • 100 family rooms
  • 16 connecting rooms
  • Crib on request
    • 110/120 V AC
    • Air conditioning
    • Data port in room
    • Ice machine
    • Emergency exit map
    • Automatic air control
    • Bathroom doors 32 inches wide
    • Safe deposit box in room
    • Web TV
    • Pay per view channel(s)
    • Radio in room
    • Direct dial telephone
    • WiFi in your room
    • Cordless telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Video games on TV in room
    • Free access with phone card
    • Phone with 2 handsets in room
    • Automatic temperature control
    • Crib on request
    • Telephone
    • High speed transmission line
    • Coffee/tea making facilities
    • Iron in room
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating Based on 4,522 reviews

Our guest reviews for Novotel Toronto Centre

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 2,279 reviews
TripAdvisor review
Family - 23/04/2018
« good location »

The hotel was close to public transport and city area. Although the hotel was under renovation, it was still welcoming. Looking forward to the changes and definitely will come back to this hotel.......

AccorHotels certified review
Aline L. Couples - 21/04/2018
« Pleasant stay »

Good accommodation, but awful wifi, barely worked.

AccorHotels certified review
J Business - 20/04/2018
« Standard »

People at the Front Desk weren't overly helpful, but they were friendly. Food in the restaurant was sub-par (although my server was excellent). Room was clean and spacious, but nothing outstanding

AccorHotels certified review
Kelli H. Business - 20/04/2018

the check-in and check-out was very pleasant and fast. the front desk staff were very helpful with recommendations, directions and arranging transportation to the airport. The remodeled room was very lovely and fresh. everything worked perfectly - the bed was very comfortable and the lighting was interesting and modern. I loved the very modern bathroom, everything was so clean and fresh and with nice amentities.

AccorHotels certified review
Bryan D. Business - 20/04/2018
« Great room, great location »

It was a nice, clean room with a nice sized TV, clean bathroom.

AccorHotels certified review
Anonymous Business - 20/04/2018
« Not very satisfied »

Room was old and dreary. With the construction could not get a quiet break during the day. Towels seemed old as well, no hand or body moisturizer. Food was excellent as was the service.

AccorHotels certified review
Anonymous Couples - 19/04/2018
« We were very appreciative that the Novotel could accomodate our last minute request due to flight cancellations. »

From the initial call the employee was very pleasant and accommodating. Upon our arrival we were greeted and our room was ready. Our room was clean and as we read the material on the desk we realized that renovations were in process. We are looking forward to our next visit to stay in a new renovated room. The lounge/dining room was clean and presentable, the service was excellent and food very good. We needed to request another evening's accommodation to once again another flight cancellation and were able to accommodate with keeping our same rate of the night before which we truly appreciated as the rate of the day had change, thank you to the hotel manager for having approved this. We had been in Toronto for a heart procedure and the welcoming attitude of the hotel staff made our stay a pleasant. Thank you.

AccorHotels certified review
Danny Business - 19/04/2018
« Nice renovations but contractors block hallways with dusty dirty materials and just stare at you navigating the mess they made. »

Renovated rooms and areas are nice and front desk staff was friendly.

AccorHotels certified review
Kent K. Business - 18/04/2018
« It could have been better »

Not a good as it could have been. The one elevator key reader didn’t work. The 3 rooms we had all had a bad odour. I have stayed in better rooms for significantly less money.

AccorHotels certified review
Sandra &. J. Families - 17/04/2018
« Blown Away »

From the moment that my family entered the Hotel everyone was a huge help. My husband and I were getting married on April 14th and the entire staff at the Novotel went out of their way to ensure that we were happy. From a surprise note in our suite followed by champagne and fresh flowers. Being extremely accommodating on the day of our actual wedding to wishing us well wishes on our departure. Also, the hotel renovations are AMAZING. the contractor that is doing the work deserves a a huge pat on his back. Well done!

AccorHotels certified review
Rs… Couples - 16/04/2018
« Novotel Toronto is modern, spotless, and staffed with kind, caring, competent people. »

Though this was a one-day stay for which I actually booked by phone due to a need for somewhat handicapped accessibility, it was enough to return in the future. Our room was near the elevator and within a block of the SONY Centre where 2Cellos were performing. The amenities were top-notch and the restaurant food where we dined for dinner and breakfast was superb.

AccorHotels certified review
Barb Families - 16/04/2018
« Great -painless »

Very good experience- have stayed here before and will again Great location across from s few restaurants and parking right there

AccorHotels certified review
Michael H. Business - 16/04/2018
« Overall excellent stayy »

The hotel is well appointed, comfortable, well located with good meeting spaces. My only down side would be the delay in checking in - there was only one person at the desk at 6:30-7.

AccorHotels certified review
Chris B. Couples - 16/04/2018
« Excellent! »

We had one of the newly renovated rooms, great design, loved the USB plugs, the bath/shower was modern and great. The one recommendation would be to put more light into the main area, even with the desk lamp, the decorative lamp and the reading lamps it was still just a bit dark. Replace that decorative lamp with a much brighter one. The staff was great, our original plan was to stay two nights, but due to an incoming ice/snow storm we decided it would be best to leave early. The staff made the changes we needed. Next time I'm in Toronto I'll be staying again, best service ever.

AccorHotels certified review
Unlisted Families - 15/04/2018

Mistake to Book months in advance. Pool not open and floor was dirty and under construction. Breakfast was kinda cold, we went later just before closing down.

AccorHotels certified review
Jennifer G. Business - 14/04/2018
« Short stay »

I recently stayed for only one night while attending a meeting in the city. The Novotel was clean and the staff was courteous. The one thing that surprises me is that you have to pay extra for wifi at a prestigious hotel when you can get it for free at any less expensive one??

AccorHotels certified review
C. A. D. Business - 13/04/2018
« Conference stay »

The check-in was quick and the staff were welcoming. The facility was in a great location with a 5 minute walk to Union Station to access Union Pearson Express. The rooms were lovely and spacious, with no view, as I overlooked the parkade . I was disappointed with no room service; however I managed with getting take out from the restaurant. The hotel was selected by Infonex as the venue for their Professional Regulatory Conference.

AccorHotels certified review
Christine Families - 13/04/2018
« Disappointed with the noise from the construction. »

Upon arriving the desk staff did not acknowledge us and remained in conversation. Our room was adequate however no artwork would have been better than the two pieces on the wall. Construction started at 7 a.m. Friday morning, when the letter left on the desk stated 9 a.m. Saturday was marginally better as it did not start until 8 a.m. The bed was fine and the cleaning staff were very personable.

AccorHotels certified review
May Business - 12/04/2018

Loved the new renovated guestrooms. I loved the "cloud" background décor above the bed! lots of table top desk space. Loved the huge metal stand up lamp in the corner that had the ability to turn up or down the brightness--most hotels just don't have enough lighting but this lamp actually gave you a option for brightness so kudos to you!!! I love all the lighting in the room. just one negative comment. The front desk had minimum 3 wrong car plates typed into the system! I don't know how many more they had wrong but I know 3 for sure! that's huge margin of error for the front desk. they need to be more accurate.

Our hotel has responded to the review
Our hotel has responded to the review

Dear May W., We very much appreciate your comments regarding your stay at the Novotel Toronto Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. We are delighted you enjoyed our newly renovated rooms. I was disappointed to hear about issues with license plates registration for parking, please allow me to express my sincere apologies. I will share your feedback with our Front Desk Team. Thank you again for sharing your experience, and we hope your next visit will be perfect in every way. Sincerely, Marina

AccorHotels certified review
Kevin Families - 11/04/2018
« Worst hotell stay ever »

The man at the front desk barley spoke english . The room was very out of date . Thare was constant hammeering and construction making lots of noise . The pool was closed i had two very upset boys . The fire alarm went off for no reason and we all had to leave the room .

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