Hotel - Novotel Toronto Centre
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Novotel Hotel

Novotel Toronto Centre Hotel

45 The Esplanade 
M5E 1W2  Toronto
CANADA

2,163 reviews
TripAdvisor Rating Based on 2,163 reviews
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From 329.00 CAD Non member rate
From 312.55 CAD Member's rate Members’ Rate, join while you book
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking (Paying, Nearby)
    • Public indoor parking (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Pet allowed
  • Indoor heated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking (Paying, Nearby)
    • Public indoor parking (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Pet allowed
  • Babysitting on request
  • Air Conditioning
  • Languages spoken at the hotel
    • Spanish
    • Polish
    • Portuguese
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Beauty salon (Nearby)
    • Hairdressing salon (Nearby)

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Jacuzzi
  • Babysitting on request
  • Golf (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf course 9 holes (Nearby)
    • Golf lessons (Nearby)
  • Outdoor tennis court  (Nearby)
  • Other sports activities
    • Bicycle hire facilities (Nearby)
    • Bike rack facilities
    • Outdoor sports
    • Athletics stadium (Nearby)
    • Badminton (Nearby)
    • Basketball facilities (Nearby)
    • Billiards/Snooker (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machine

Business services

  • 9 meeting room(s)
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre (Paying)
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 262 rooms
  • 256 non-smoking rooms
  • 6 rooms for people with reduced mobility
  • 100 family rooms
  • 16 connecting rooms
  • Crib on request
    • 110/120 V AC
    • Air conditioning
    • Data port in room
    • Ice machine
    • Emergency exit map
    • Automatic air control
    • Bathroom doors 32 inches wide
    • Safe deposit box in room
    • Radio in room
    • WIFI in your room
    • Cordless telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • TV room service ordering
    • Free access with phone card
    • Phone with 2 handsets in room
    • Automatic temperature control
    • Crib on request
    • Web TV
    • Pay per view channel(s)
    • Telephone
    • Direct dial telephone
    • Satellite/cable colour TV
    • Video games on TV in room
    • High speed transmission line
    • Coffee/tea making facilities
    • Iron in room
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating Based on 3,524 reviews

Our guest reviews for Novotel Toronto Centre

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 2,163 reviews
AccorHotels certified review
Anonymous Business - 15/09/2017
« Dave »

The pillows were small and the room did not have outlets near the bed

AccorHotels certified review
Anonymous Business - 15/09/2017
« Good enough, but not great. »

Everything was clean, if a little dated, but I didn't mind that. Staff was friendly, check in was smooth, but the hotel seemed to draw some very boorish guests. I was in town on business, when at 1:00 am on a Monday night people are in the halls hooting, hollering yelling back and forth to each other. I was in 526 and heard them clearly yelling from the elevator all the way down the hall about this person staying in 537, oh that's great I'm in 531, ok come down and grab a drink, yippee! And on and on. I tried to call the front desk, it rang a few times and I didn't feel like waiting. They finally quieted down and all I wanted to do was sleep. I can't blame the desk for this, as I never did raise it (each time I went in or out over the next few days there seemed to be a dozen people checking in, so I couldn't wait around to actually complain about these people). I just hope that the next time I stay at a Novotel it isn't full of drunken idiots.

AccorHotels certified review
Anonymous Families - 14/09/2017
« all wright »

it was our wedding night had a block of 12 rooms

AccorHotels certified review
Jays 1. 8. M. Couples - 13/09/2017
« I found the Hotel and the Staff very pleasing »

The rooms are clean and quiet, everything works. The hotel is really close to everything downtown and actually located on a cool street. The staff was as cordial as can be and actually helped me save a couple bucks on parking. If your not from Toronto like me the price is always gonna be too high but compared to the rest Id say this is the biggest bank for your buck.

AccorHotels certified review
Anonymous Friends - 12/09/2017

Room was noisy - with fan coming off and on all night. Loud guests in the hall disturbing our sleep throughout the weekend. Shampoo but no conditioner in the bathroom. Wifi was terribly slow and kept disconnecting. Disappointing stay!

AccorHotels certified review
Mary G. Friends - 12/09/2017
« Paid double the normal rate! »

Because of the TIFF our room was double our usual rate. For the past 5 years we have stayed at this hotel and it has been totally adequate. Next year we will check our dates to ensure our ball games don't collide with the TIFF!

AccorHotels certified review
Anil D. S. Couples - 10/09/2017
« Hotel well located and staff very attentive »

Hotel walking distance to main turist attractions. Rooms and bathroom well maintained and clean. Standard continental breakfast that had the basics.

AccorHotels certified review
Alan Couples - 10/09/2017
« Quality hotel ... exceeded our expectations. »

Everything was good.

AccorHotels certified review
Michelle Friends - 10/09/2017
« Reasonable stay, not to the standard I was expecting. »

Staff were friendly and the food in the dining room was good. The room wasn't as nice as I had thought it would have been and the hotel had a general feeing of tired and old.

AccorHotels certified review
John K. Business - 10/09/2017
« Comfortable and clean, but an old hotel with a need of an upgrade »

Conveniently located with friendly staff and close to downtown. Rooms very clean and well apportioned but in desperate need of an upgrade. Restaurant was good for breakfast.

AccorHotels certified review
Anonymous Business - 09/09/2017
« Everything I needed for a short business trip. »

Experience was excellent. I appreciate the ability to check-in early, a large room with many amenities and very clean. Staff was extremely friendly at the front desk and restaurant. breakfast in the morning was well-rounded but quick, which was just what I needed before a day of meetings.

AccorHotels certified review
Jo Couples - 08/09/2017
« Ok. Not great. Great location for us. »

Did NOT like the fact we had an oversized vehicle and self parked. Did NOT like being my own bellman. The use of the key card on the elevator was ok; however, we stayed two nights and neither of our key cards worked the second day and we had to be rekeyed. The room was rather small.

AccorHotels certified review
Anonymous Couples - 08/09/2017
« Professional and efficient »

We were made to feel welcome, checkin was efficient. Room was clean and comfortable

AccorHotels certified review
Anonymous Families - 07/09/2017
« Staff were very professional and kind »

Perfect location, parking was available on site with access to my vehicle at any time. Staff were very professional and kind.

AccorHotels certified review
Mark S. Business - 07/09/2017

The hotel was old and very tired. The wifi connection was terrible. Worst Novotel I have stayed in.

AccorHotels certified review
Mike Couples - 07/09/2017
« Great staff »

We were treated like royalty. Thank you

AccorHotels certified review
Dan B. Business - 07/09/2017
« Fast and easy! »

Great as usual, easy check in and check out, nice room.

AccorHotels certified review
A. Business - 06/09/2017
« Very good »

My stay was brief and restful. Everything was excellent except the room floor carpet which is worn and therefore looks dirty. The cost per night is bit on the high side. I will recommend this hotel colleagues.

AccorHotels certified review
T D. Business - 06/09/2017
« Hotel Falling Apart. »

I rented 4 rooms for my guests. During our weeklong stay (under several reservations...) -Three rooms reeked of smoke without warning -one room had to be changed due to an odd smell coming out of the fridge -A bed collapsed -A vent fell out of the ceiling and almost hit someone's head Extremely dissatisfied with the hotel. It is a ramshackle hellhole masquerading as a legitimate place to stay.

TripAdvisor review
Couples - 06/09/2017
« Great location »

Room was tired, probably due for refurb soon! Only 1 person on reception, so long wait to check in/out, plus couldn't check bags until they were free. Great location, but worst Novotel so far, breakfast was ok, but wouldn't recommend dinner.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for taking the time to write this review. Your feedback is very important to us as we strive to improve with each and every stay. We're sorry to hear we did not exceed all of your expectations during your stay and your comments have been shared with the management staff. In the future, if there is ever anything we can to do improve your stay, please let us know right away. We relish the opportunity to satisfy our guests while they are still with us.

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