Novotel Toronto Centre Hotel 4 stars

TripAdvisor rating 4.5/5 417 reviews
Novotel Toronto Centre
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+ 26 Services
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Room 1

Number of guests
Children's age
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Hotel extras

  • Free WiFi, ergonomic work space, cable TV

  • Fitness center, indoor pool, hot tub, sauna

  • Range of flexible space suited for any successful meeting

  • 5 minutes to Meridian Hall, St Lawrence Market

  • Union Station trains, subway: 5 minutes

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Laundry
  • Boutiques/shopping
Leisure and activities
  • Indoor heated pool. Closed for maintenance till july the 04th 2019
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Golf
  • Outdoor tennis court (Nearby)
  • Other sports activities
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machine
Business services
  • 9 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Toronto Centre

45 The Esplanade
M5E 1W2
toronto
canada

Tel: +14163678900

Fax: (+1)4163608285

Contact email

Check-in from 15h00

Check out up to 12h00

  • TORONTO TRANSIT COMMISION :   UNIVERSITY UNION STATION

  • DOWNTOWN TORONTO :  

  • By plane

    PEARSON INTERNATIONAL AIRPORT At 28.49km / 17.7 miles

  • By plane

    TORONTO ISLAND AIRPORT At 3km / 2 miles

  • By boat

    QUEEN'S QUAY At 0.64km / 0.4 miles

  • By boat

    QUEENS QUAY TERMINAL At 0.3km / 0.19 miles

  • By car

    GARDINER EXPRESSWAY/YONGE At 0.3km / 0.19 miles

  • By car

    GARDINER/JARVIS At 0.64km / 0.4 miles

  • By car

    GARDINER/SPADINA At 0.8km / 0.5 miles

  • By train

    UNION STATION At 0.64km / 0.4 miles

GPS :43.646757, -79.374359

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

NEWLY RENOVATED SUPERIOR TWO QUEEN BEDS

  • Max. number of persons: 4
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • TV room service ordering(...)

NEWLY RENOVATED EXECUTIVE KING ROOM

  • Max. number of persons: 3
  • Area: From 29
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • TV room service ordering(...)

NEWLY RENOVATED PREMIER EXECUTIVE

  • Max. number of persons: 3
  • Area: From 30
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • TV room service ordering(...)

NEWLY RENOVATED SUPERIOR KING

  • Max. number of persons: 2
  • Area: From 31
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • TV room service ordering(...)

NEWLY RENOVATED SUPERIOR KING ADA

  • Max. number of persons: 2
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • TV room service ordering(...)

NEWLY RENOVATED SUPERIOR KING ADA ROLL IN SHOWER

  • Max. number of persons: 2
  • Area: From 25
  • Bathrobe

EXECUTIVE JUNIOR SUITE

  • Max. number of persons: 3
  • Area: From 36
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • TV room service ordering(...)

JR SUITE WITH KING BED

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • TV room service ordering(...)

Our restaurants and bars

CAFE NICOLE

Type of cuisine: International

Photo non contractuelle / Strictly non binding

Novotel Toronto Centre presents Cafe Nicole & Lounge Bar serving Breakfast, Lunch & Dinner. Relax and enjoy our simple yet generous menu refreshed in line with the seasons in our comfortable stylish setting.

Lunch

11:30 - 17:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE LOUNGE

Photo non contractuelle / Strictly non binding

Unwind with a cocktail in the intimate atmosphere of the contemporary lobby Lounge. Open daily and serving a diverse bar menu.

Midday

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Evening

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 231

  • Maximum capacity: 280 people

  • Maximum banquet capacity: 180 people

Find out more

Our guest reviews for
Novotel Toronto Centre

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

7,887 reviews

tripadvisor

TripAdvisor Rating 4.5/5

417 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Elegant Hotel

TripAdvisor rating 4.5/5

ddarlenes Family - 16/11/2019 TripAdvisor review

We stayed for a long weekend getaway with our son & his family. Our grandsons were treated like royalty during breakfast. The spread was the best we have ever had at a hotel. And the room, pool, lobby, employees were topnotch. We'd definitely stay there again.

Impeccable service and very convenient spot

TripAdvisor rating 4.5/5

infoW7215UE Business - 14/11/2019 TripAdvisor review

A bit expensive if you're not used to Toronto prices but excellent destination when you have business nearby. I recommend it to my relatives. It was my second time there and not the last. I really appreciate being able to bring my dog with me.

Dear infoW7215UE, We are so glad to hear that you will visit us again and recommend us to your relatives! As a pet-friendly hotel, we totally understand pets are family members and that we cannot leave them behind. Thank you again for staying with us. We look forward to your next trip in Toronto! Best regards, Khoa T. Front Office Manager

Room was uncomfortable it was too warm. Toilet smelled of piss.

Customer review rating 4.3/5

Colin A. Couples - 12/11/2019 Confirmed reviews AccorHotels

Room was uncomfortable it was too warm. Toilet smelled of piss.

Great location, great service

Customer review rating 4.3/5

Marc P. Business - 11/11/2019 Confirmed reviews AccorHotels

Great location, great people and great amenities.

Dear Marc P., We very much appreciate your comments regarding your stay at the Novotel Toronto Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marina - Dir. of Rooms

All needs were met though I am not a demanding person

Customer review rating 4.3/5

Anonymous Families - 11/11/2019 Confirmed reviews AccorHotels

Lovely room, appreciated attempt to go green , staff courteous and helpful. Comfortable lobby while waiting for visitors.

Dear Toby M., We very much appreciate your comments regarding your stay at the Novotel Toronto Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marina - Dir. of Rooms

Another wonderful stay!

Customer review rating 4.3/5

Lorna L. Business - 11/11/2019 Confirmed reviews AccorHotels

It's such a pleasure to stay at this hotel. Staff are fabuous - Sebastian at the front desk, Helena in housekeeping, Jean-Yves in the restaurant. They always make me feel right at home. I really enjoyed the Nespresso machine and bathrobe in the room, too. Thank you for your hospitality. * Just a note that there are a couple of technical issues in room 816 - the bedside light closest to the window is broken, and the button on that side for the backlight is missing.

Visit every 2 years

Customer review rating 4.3/5

M.h. Business - 11/11/2019 Confirmed reviews AccorHotels

Great location within easy walking distance of fine restaurants and Market shops.

Dear Mike H., We very much appreciate your comments regarding your stay at the Novotel Toronto Centre. It is always a pleasure to receive positive feedback and your continued patronage. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marina - Dir. of Rooms
Customer review rating 4.3/5

James S. Couples - 11/11/2019 Confirmed reviews AccorHotels

The service was great - Sherif helped us in Aug. when we stayed overnight for my daughter's wedding and he was there when we came back to celebrate my wife's birthday. He took care of us and made sure we felt like we were special. Outststanding service and a great room.

Great experience.

Customer review rating 4.3/5

Lena Families - 10/11/2019 Confirmed reviews AccorHotels

We had an efficient check in. The staff noticed we spoke with another group as we were coming in to check in. She asked if we were together so we could be put on the same floor. The room was clean and the beds were comfortable. One of the lights on the wall was held on with duct tape. We stayed for the buffet breakfast and there were lots of options for everyone.

Dear Mrs. M., We very much appreciate your comments regarding your stay at the Novotel Toronto Centre. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon. Sincerely, Paul R - Manager, Operations

Staff are friendly and professional.

Customer review rating 4.3/5

Kathryn Friends - 10/11/2019 Confirmed reviews AccorHotels

Our stay was pleasant and quiet. The breakfast was delish and the staff in the restuarant top notch. The room was okay; had a few broken things..not my favourite.

Dear Mrs. D., Thank you for taking the time to tell us about your experience at the Novotel Toronto Centre. I am sorry that your room were presented with deficiencies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Paul Renouard - Manager, Operations

Mr

Customer review rating 4.3/5

Thomas S. Couples - 10/11/2019 Confirmed reviews AccorHotels

Enjoyable ,relaxing,beautiful lobby very inviting

Dear Mr. S., We very much appreciate your comments regarding your stay at the Novotel Toronto Centre. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon. Sincerely, Paul R - Manager, Operations

Great location with welcoming staff

Customer review rating 4.3/5

Anonymous Friends - 08/11/2019 Confirmed reviews AccorHotels

I appreciated the quick check in and recognition of my membership

Dear Mary Joan L., We very much appreciate your comments regarding your stay at the Novotel Toronto Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marina - Dir. of Rooms

Quick Business stayover

Customer review rating 4.3/5

Anonymous Business - 08/11/2019 Confirmed reviews AccorHotels

All aspects as expected. Good experience

Dear Glen W., We very much appreciate your comments regarding your stay at the Novotel Toronto Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marina - Dir. of Rooms

Accommodations were fine. No TV Service is unacceptable.

Customer review rating 4.3/5

Anonymous Business - 08/11/2019 Confirmed reviews AccorHotels

Accommodations were fine. Having no television service the evening of Nov. 4 and inconsistent TV service Nov. 3 was frustrating, and unacceptable.

Dear Anita C., Thank you very much for taking the time to share your comments regarding your stay at the Novotel Toronto Centre. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies for any inconvenience caused .due to issues with TV signal. Please rest assured that we have taken the appropriate measures to address the problem with Rogers our TV service provider in order to prevent any future occurrence. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Sincerely, Marina - Dir. of Rooms

Consistently excellent

Customer review rating 4.3/5

Catherine K. Business - 08/11/2019 Confirmed reviews AccorHotels

Everyone was courteous and accommodating. Reception - Nazim (sp?) really makes guests feel welcome and appreciated.

Dear Catherine K., We very much appreciate your comments regarding your stay at the Novotel Toronto Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team and extend your compliments to Nazir . I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marina - Dir. of Rooms

Very nice

Customer review rating 4.3/5

Peter Business - 08/11/2019 Confirmed reviews AccorHotels

Very nice and pleasant employees at every touch point

Dear Peter Stephen C., We very much appreciate your comments regarding your stay at the Novotel Toronto Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marina - Dir. of Rooms

Above expectations

Customer review rating 4.3/5

J. J. Friends - 07/11/2019 Confirmed reviews AccorHotels

We were pleased that the rooms had been updated. The breakfast was fantastic every morning before we set out touring the city. Also very pleased with bar area to relax before or after dinner.

Dear Charles J., We very much appreciate your comments regarding your stay at the Novotel Toronto Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I will pass on your compliments regarding our Breakfast Bar to our Chef, Jordan! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marina - Dir. of Rooms

This nice modernized hotel in downtown Toronto is a treasure!

Customer review rating 4.3/5

Don B. Couples - 07/11/2019 Confirmed reviews AccorHotels

My spouse and I arrived early on the weekend, but were immediately accommodated by the staff and given a room. The room was nicely decorated with modern furniture and was very comfortable. The floor was quiet despite our being relatively close to the elevator. For its central location, the cost of the room was extremely reasonable and we enjoyed walking across the street to eat at the Ol’ Spaghetti Factory. The Keg would’ve been a great alternate choice, but the wait was too long. LOL. The departure was worry free with the receipt sent to me electronically. Plus, the final fee was lower than my original quote. Bonus!!! Definitely will stay here again next time we are in Toronto.

Dear Don B., We very much appreciate your comments regarding your stay at the Novotel Toronto Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marina - Dir. of Rooms

very pleasant

Customer review rating 4.3/5

Anonymous Business - 07/11/2019 Confirmed reviews AccorHotels

Nice hotel good location

Dear Brett E., We very much appreciate your comments regarding your stay at the Novotel Toronto Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marina - Dir. of Rooms

My stay was comfortable, pleasant and a great location

Customer review rating 4.3/5

Gfw Families - 06/11/2019 Confirmed reviews AccorHotels

Staff was pleasant and helpful, room was large, clean and very comfortable. The location is wonderful, within walking distance of so many things.

Dear Gail S., We very much appreciate your comments regarding your stay at the Novotel Toronto Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marina - Dir. of Rooms
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