Novotel Toronto Centre Hotel 4 stars

TripAdvisor rating 4.5/5 329 reviews
Novotel Toronto Centre
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+ 26 Services
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Room 1

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Hotel extras

  • Free WiFi, ergonomic work space, cable TV

  • Fitness center, indoor pool, hot tub, sauna

  • Range of flexible space suited for any successful meeting

  • 5 minutes to Sony Centre, St Lawrence Market

  • Union Station trains, subway: 5 minutes

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
  • Boutiques/shopping
Leisure and activities
  • Indoor heated pool. Closed for maintenance till july the 04th 2019
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Golf
  • Outdoor tennis court (Nearby)
  • Other sports activities
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machine
Business services
  • 9 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Toronto Centre

45 The Esplanade
M5E 1W2
toronto
canada

Tel: +1416 367 8900

Fax: (+1)416 360 8285

Contact email

Check-in from 15h00

Check out up to 12h00

  • TORONTO TRANSIT COMMISION :   UNIVERSITY UNION STATION

  • DOWNTOWN TORONTO :  

  • By plane

    PEARSON INTERNATIONAL AIRPORT At 28.49km / 17.7 miles

  • By plane

    TORONTO ISLAND AIRPORT At 3km / 2 miles

  • By boat

    QUEEN'S QUAY At 0.64km / 0.4 miles

  • By boat

    QUEENS QUAY TERMINAL At 0.3km / 0.19 miles

  • By car

    GARDINER EXPRESSWAY/YONGE At 0.3km / 0.19 miles

  • By car

    GARDINER/JARVIS At 0.64km / 0.4 miles

  • By car

    GARDINER/SPADINA At 0.8km / 0.5 miles

  • By train

    UNION STATION At 0.64km / 0.4 miles

GPS :43.646757, -79.374359

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

NEWLY RENOVATED SUPERIOR KING

  • Max. number of persons: ‌3
  • Area: From 31
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

NEWLY RENOVATED SUPERIOR TWO QUEEN BEDS

  • Max. number of persons: ‌4
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

NEWLY RENOVATED EXECUTIVE KING ROOM

  • Max. number of persons: ‌3
  • Area: From 29
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

NEWLY RENOVATED PREMIER EXECUTIVE

  • Max. number of persons: ‌3
  • Area: From 30
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

NEWLY RENOVATED SUPERIOR KING ADA

  • Max. number of persons: ‌2
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

NEWLY RENOVATED SUPERIOR KING ADA ROLL IN SHOWER

  • Max. number of persons: ‌2
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Iron(...)

EXECUTIVE JUNIOR SUITE

  • Max. number of persons: ‌3
  • Area: From 36
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

JR SUITE WITH KING BED

  • Max. number of persons: ‌2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

CAFE NICOLE

Type of cuisine: International

Novotel Toronto Centre presents Cafe Nicole & Lounge Bar serving Breakfast, Lunch & Dinner. Relax and enjoy our simple yet generous menu refreshed in line with the seasons in our comfortable stylish setting.

Lunch

11:30 - 17:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE LOUNGE

Photo non contractuelle / Strictly non binding

Unwind with a cocktail in the intimate atmosphere of the contemporary lobby Lounge. Open daily and serving a diverse bar menu.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 231 m²

  • Maximum capacity: 280 people

  • Maximum banquet capacity: 180 people

Find out more

Our guest reviews for
Novotel Toronto Centre

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

7,014 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

329 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Great stay

Customer review rating 4.2/5

Danielle Couples - 10/07/2019 AccorHotels certified review

Easy check-in, great location, clean room

Dear Mr. S., Thank you so much for the excellent score of our hotel and services. We are truly privileged to invite you back to have another wonderful experience with us. Sincerely, Steuart H. Manager - Operations

good

Customer review rating 4.2/5

Steve Families - 10/07/2019 AccorHotels certified review

AC in room 339 was not cold and fan was not powerful enough to cool room. Breakfast was over priced. No pets should be allowed, by my parents room 305 a dog barked none stop. Beds should have a top sheet. not just the comforter, we slept with no covers also due to the ac not working properly. Rooms are very nice.

Nice quiet hotel

Customer review rating 4.2/5

Janne Families - 10/07/2019 AccorHotels certified review

Staff at the desk were very friendly. Room was modern, quiet and very clean. The shower pressure was weak though. Building and decor nice. The main negative was an overpowering smell of cleaning product/air freshener in the lobby. We had ichy eyes and runny noses both days of our stay when in the lobby.

very good

Customer review rating 4.2/5

Anonymous Couples - 10/07/2019 AccorHotels certified review

Hotel is well situated in Toronto area and the room was clean and well appointed

Customer review rating 4.2/5

Anonymous Couples - 09/07/2019 AccorHotels certified review

Paid for parking, still got a parking ticket

Fabulous stay!

Customer review rating 4.2/5

Stephanie H. Families - 09/07/2019 AccorHotels certified review

We enjoyed the classic style with modern upgrades. My husband enjoyed the variety in the gym and my children enjoyed the pool. Bed was comfortable and breakfast was delicious and plentiful.

Dear Mrs. H., We very much appreciate your comments regarding your stay at the Novotel Toronto Centre. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon. Sincerely, Paul Renouard Manager, Operations

Great Location in Entertainment District

Customer review rating 4.2/5

Pat Couples - 09/07/2019 AccorHotels certified review

Great location and beds were very comfortable. Only a few minutes walk to Union station with access to Go Train, Via Rail and the TTC subway. There were numerous restaurants directly across the street from the hotel which made dinner easy, especially after a long day of walking about.

Dear Mr. L., We very much appreciate your comments regarding your stay at the Novotel Toronto Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paul Renouard Manager, Operations
Customer review rating 4.2/5

Meg Families - 09/07/2019 AccorHotels certified review

It was a great stay, other than the fact we did not know that the pool was closed, as our kids were looking forward to it. We booked through Expedia, so that may be why we didn’t know. But the lady at the front desk was very accommodating and gave us breakfast vouchers instead which was amazing. Best buffet I’ve had.

Amazing

Customer review rating 4.2/5

Fernando Couples - 09/07/2019 AccorHotels certified review

Great Breakfast, great staff, Clean room, wonderful location.

Dear Mr. G., We very much appreciate your comments regarding your stay at the Novotel Toronto Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paul Renouard Manager, Operations

Terrific experience at the Novotel Toronto Centre

Customer review rating 4.2/5

Laurie T. Families - 08/07/2019 AccorHotels certified review

We had an excellent stay at the Novotel Toronto Centre. The best part of our stay were the interactions with staff. At check-in the clerk asked our son his name and that of his stuffed dog. Three days later she still addressed both of them by name! We were originally hesitant about adding the breakfast buffet to our stay but I'm so glad we did. The food was terrific and all of the staff in the restaurant were helpful and engaging. The room was clean, modern and spacious. The only downsides were that the pool was closed for repair and parking was quite expensive. We did have an issue with dry cleaning we needed done but the issue was resolved as best could be at the time. The location is great for restaurants and many of the major tourist attractions. We were attending a concert at Scotiabank Arena and it was nice to be able to walk over. We would definitely stay here again!

Dear Mrs. T., We very much appreciate your comments regarding your stay at the Novotel Toronto Centre. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon. Sincerely, Paul Renouard Manager, Operations

Modern and friendly

Customer review rating 4.2/5

Sandra P. Couples - 08/07/2019 AccorHotels certified review

I find Novatel downtown Toronto to be a gem! The location is extremely convenient when visiting Toronto and the hotel is pleasant and clean, modern and super friendly. The breakfast is also a very pleasant experience.

Dear Mrs. P., We very much appreciate your comments regarding your stay at the Novotel Toronto Centre. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon. Sincerely, Paul Renouard Manager, Operations

Adequate

Customer review rating 4.2/5

Tony Families - 08/07/2019 AccorHotels certified review

Slept well. Found the price of parking crazy.

Brilliant hotel in a fantastic location

Customer review rating 4.2/5

Chris Couples - 08/07/2019 AccorHotels certified review

I can’t recommend the Novotel highly enough to anyone staying in Toronto. The staff were excellent and really went the extra mile (providing Prosecco and macaroons with it being me and my wife’s honeymoon). The location is fantastic, walking distance to the majority of all the key areas you must visit whilst in Toronto whilst the hotel itself is very well maintained. The only reason I have not given it a 10 is just because the fridge in the room (we thought only worked intermittently). We established albeit only 1 day before leaving that the fridge was not broken and there is a switch that looks like a light switch on the other side of the room that controls the fridge - this just needs a label of some sort because we would have never guessed this switch was for the fridge. Overall though an amazing experience and we would definitely stay here when visiting Toronto again!

Dear Mr. E., We very much appreciate your comments regarding your stay at the Novotel Toronto Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paul Renouard Manager, Operations

Great Stay

Customer review rating 4.2/5

Kam Friends - 08/07/2019 AccorHotels certified review

Quick check in, spacious room, newly renovated, comfortable and clean.

Dear Mr. L., We very much appreciate your comments regarding your stay at the Novotel Toronto Centre. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon. Sincerely, Paul Renouard Manager, Operations

met all requirements and desires

Customer review rating 4.2/5

C. Friends - 08/07/2019 AccorHotels certified review

Room was clean and air was fresh, and bed was comfortable. Location was perfect. Had a tasty breakfast in the hotel , coffee was served immediately. There were no delays at any time and staff was very helpful. Would stay again.

Dear Mrs. C., We very much appreciate your comments regarding your stay at the Novotel Toronto Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paul Renouard Manager, Operations

Great location

Customer review rating 4.2/5

Joseph Families - 08/07/2019 AccorHotels certified review

The hotel is located in a great spot for eating, drinking, and walking around sightseeing. The staff was very helpful

Dear Mr. M., We very much appreciate your comments regarding your stay at the Novotel Toronto Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paul Renouard Manager, Operations

A perfect end to a Canadian road trip

Customer review rating 4.2/5

Anonymous Couples - 07/07/2019 AccorHotels certified review

We had a marvellous end of road trip night in Toronto. Our welcome from Sherif at reception was warm and set the tone for a lovely night in a well appointed room. We have no complaints at all.

Dear Mr. J., We very much appreciate your comments regarding your stay at the Novotel Toronto Centre. It is always a pleasure to receive positive feedback. I will share your comments with Sherif. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paul Renouard Manager, Operations

Great Stay At A Great Hotel

Customer review rating 4.2/5

Brian Couples - 07/07/2019 AccorHotels certified review

Very helpful and friendly staff. Easy to access on site parking at a reasonable rate. Very clean, renovated modern room. Excellent experience overall. Thanks!

Dear Mr. P., We very much appreciate your comments regarding your stay at the Novotel Toronto Centre. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon. Sincerely, Paul Renouard Manager, Operations
Customer review rating 4.2/5

Anonymous Friends - 07/07/2019 AccorHotels certified review

The people at the front desk were fantastic. They were helpful and friendly. The only thing that was a problem was the outside noise. I know you can't do anything about that!

Dear Mrs. L., Thank you for taking the time to tell us about your experience at the Novotel Toronto Centre. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Paul Renouard Manager, Operations

would stay with novotel again in Sep.

Customer review rating 4.2/5

Anonymous Business - 07/07/2019 AccorHotels certified review

Perfect!

Dear Mr. W., We very much appreciate your comments regarding your stay at the Novotel Toronto Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paul Renouard Manager, Operations
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