Hotel - Novotel Toronto Centre
Novotel Hotel Novotel Hotel

Novotel Toronto Centre Hotel

4.5/5 133 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 208.05 CAD Member's rate Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking
    • Public indoor parking (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • pets allowed
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • Polish
    • Portuguese
    • Russian
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Beauty salon (Nearby)
    • Hairdressing salon (Nearby)

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Sauna
  • Babysitting on request
  • Golf  (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf course 9 holes (Nearby)
    • Golf lessons (Nearby)
  • Outdoor tennis court  (Nearby)
  • Other sports activities
    • Bicycles rental (Nearby)
    • Bike rack facilities
    • Outdoor sports
    • Athletics stadium (Nearby)
    • Badminton (Nearby)
    • Basketball facilities (Nearby)
    • Billiards/Snooker (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machine

Business services

  • 9 meeting room(s)
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre (Paying)
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 262 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • 100 family rooms
  • 16 connecting rooms
  • Baby bed
    • 110/120 V AC
    • Air conditioning
    • Data port in room
    • Ice machine
    • Emergency exit map
    • Automatic air control
    • Bathroom doors 32 inches wide
    • Safe deposit box in room
    • Web TV
    • Pay per view channel(s)
    • Radio in room
    • Direct dial telephone
    • WIFI in your room
    • Cordless telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Video games on TV in room
    • Free access with phone card
    • Phone with 2 handsets in room
    • Automatic temperature control
    • Baby bed
    • Telephone
    • High speed transmission line
    • Coffee/tea making facilities
    • Iron in room
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating 5,358 reviews

Our guest reviews for Novotel Toronto Centre

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 133 reviews
Couples - 16/10/2018 TripAdvisor review
« Convenient Place Downtown TO »

I have stayed at this hotel several times years ago with a gap of 5 years. Pleased to say that the hotel has improved its image, and service as before is very good. Breakfast buffet is more than sufficient. Front desk veery helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jean O; Welcome back! It was truly a pleasure to have you stay with us once again. We are pleased that you enjoyed our newly renovated property, and updated amenities. Our breakfast buffet has become very popular with our guests, as our Executive Chef Michael Kirkwood executed a well balance of traditional and comfortable to savory and tantalizing. We look forward to your next visit! Warm Regards; Andrew W Manager, Operations

Landa Couples - 15/10/2018 AccorHotels certified review
« Excellent. Staff was very accommodating to a request for an extra night and early check-in. »

Wonderful. The rooms was clean and bright. Staff were very friendly and accommodating. Hotel was quiet.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Landa M., We very much appreciate your comments regarding your stay at the Novotel Toronto Centre. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Andrew White Manager, Operations

Anonymous Couples - 15/10/2018 AccorHotels certified review
« great »

We had a great stay with you. The room was comfortable and had everything we needed. We liked being on the front side of the building and the shower was amazing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Susan S., Wow. Thank you very much for the 5/5 rating, we are truly blushing with your sentiments. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests had a very relaxing and enjoyable visit. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Andrew White Manager, Operations

Richard Families - 15/10/2018 AccorHotels certified review
« Top notch hotel with good location »

Attentive service, nice renovated rooms and hotel. High end feeling. Great location, walking distance to many attractions.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Richard B., We very much appreciate your comments regarding your stay with us. It is always a pleasure to receive positive feedback, especially form a much valued loyal LeClub member. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew White Manager, Operations

Tony Couples - 15/10/2018 AccorHotels certified review
« great hotel with great location »

overall enjoyed our stay very much. room was very clean and very spacious.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Antonio S., We very much appreciate your comments regarding your stay at the Novotel Toronto Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew White Manager, Operations

dh0llingsw0rth Business - 15/10/2018 TripAdvisor review
« My first time in Toronto »

Was very pleased with the accommodations and service during my stay in Toronto. My room was spacious, clean and comfortable. The buffet breakfast was wonderful and plentiful, with a great selection. All of the staff that I came in contact with were friendly and helpful. I'm very surprised to find that this hotel is only a three star hotel, for me, it was every bit 5 stars:)

Our hotel has responded to the review
Our hotel has responded to the review

Dear dh0llingsw0rth; WOW. Thank you very much for the 5/5 rating, and for sharing your review with us. We love to hear from our guest and how their visit to Toronto was. I am truly delighted you enjoyed our newly renovated rooms and improved breakfast buffet. Our priority is always ensuring our guests satisfaction, and I know my teams will be thrilled with your 5 stay recommendation! Thank you once again, and we look forward to welcome you back again very soon. Warm Regards; Andrew W Manager, Operations

John Couples - 14/10/2018 AccorHotels certified review
« Comfortable, clean and pleasant helpful staff »

We had a very nice stay. Everything was as expected or better. We felt welcome and comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John R., We very much appreciate your comments regarding your stay at the Novotel Toronto Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew White Manager, Operations

Linda J. T. Solo - 13/10/2018 AccorHotels certified review
« Pleasant. »

I have been coming to this hotel for meetings for close to 10 years. This is the third 'renovation' that I have experienced. The reception desk has moved from the centre of the foyer, to the left, and now to the far right. These last two moves have made it difficult for newcomers to know where to go to check in. I find the new foyer look to be dark and not inviting. The new bathroom with walk-in shower is a great change. However, the new bed was too hard compared to the wonderful beds before and I was unable to sleep. As always, the staff members are extremely nice and professional, especially Jean-Yves in the bar.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Linda T., We very much appreciate your comments regarding your stay at the Novotel Toronto Centre. I am delighted that you enjoyed your visit and that our service remains as expected, memorable. Our teams take great pride in ensuring all our guests satisfaction. I will certainly change your candid feedback with our Executive Team, and your lovely sentiments to Jean Yves. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew White Manager, Operations

Barry C. Couples - 13/10/2018 AccorHotels certified review
« Very happy with the hotel »

Hotel was ideally located to everything we required for our stay, the room and amenities were great. The pool needs to be heated a little bit more though. Overall would definitely recommend to friends and family.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Barry C., We very much appreciate your comments regarding your stay at the Novotel Toronto Centre. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. I will certainly share your feedback with our maintenance team to investigate our pool's water temperature. Thank you for your kind recommendation, and we hope to see you again soon for another journey with us. Sincerely, Andrew White Manager, Operations

Anonymous Solo - 13/10/2018 AccorHotels certified review
« Good. »

Good. But a need for a guest laundry. Many things assumed. Eg how to use the coffee machine. No instructions or room guide. Phone was in a dark part of the room so it was difficult to see the very small writing on the black buttons. Nothing to tell you that there was a ligh on the bed head. Assumed knowledge again. It needs night lights in the bathroom, for early morning visits.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John Robert H., We very much appreciate your comments regarding your stay at the Novotel Toronto Centre. I'm truly delighted you enjoyed your visit with us, and most sincerely apologize for the lack of information/instruction in room. I will certainly share with our Executive Team, as we very much value our most loyal LeClub guests feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew White Manager, Operations

Heather Business - 12/10/2018 AccorHotels certified review
« Comfortable and clean room. »

Hotel was nice. Comfortable and clean. I didn't see any real benefit from being a member but enjoyed the overall experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Heather A., Thank you very much for taking the time to share your comments regarding your stay at the Novotel Toronto Centre. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies we did not welcome you as we should've as a loyal AccorHotels Le Member. Our LeClub members enjoy members only rates when booked with us directly, and room upgrades upon availability. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Sincerely, Andrew White Manager, Operations

Ew Friends - 12/10/2018 AccorHotels certified review
« Clean, comfortable, quiet, updated room »

Very nice updated hotel close to entertainment and restauants

Our hotel has responded to the review
Our hotel has responded to the review

Dear Edward H., We very much appreciate your comments regarding your stay at the Novotel Toronto Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew White Manager, Operations

R B. Business - 11/10/2018 AccorHotels certified review
« I was pleasantly surprised »

Very comfortable and well located

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert B., We very much appreciate your comments regarding your stay at the Novotel Toronto Centre. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Andrew White Manager, Operations

Anonymous Friends - 11/10/2018 AccorHotels certified review
« Friendly and accommodating staff »

each staff member was helpful and gracious

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tom W., We very much appreciate your comments regarding your stay at the Novotel Toronto Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew White Manager, Operations

Jeff C. Friends - 11/10/2018 AccorHotels certified review
« Very nicely appointed room »

Breakfast was quite expensive. Staff were very helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jeff C., We very much appreciate your comments regarding your stay at the Novotel Toronto Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew White Manager, Operations

A B. Couples - 11/10/2018 AccorHotels certified review
« Very clean room and great service! »

This is a very well-located hotel and is modern and clean. The maid service was exceptional.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Adrien B., We very much appreciate your comments regarding your stay at the Novotel Toronto Centre. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. I especially am thrilled that our housekeeping team exceeded your expectations and look forward to sharing your sentiments. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Andrew White Manager, Operations

Jessica Families - 11/10/2018 AccorHotels certified review
« Very friendly service and a clean comfortable room. »

No complaints. The room was clean and comfortable and in a great location. The service staff was very friendly an accommodating.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jessica H., We very much appreciate your comments regarding your stay at the Novotel Toronto Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew White Manager, Operations

Anonymous Families - 10/10/2018 AccorHotels certified review
« We really enjoyed our stay. »

My favourite hotel in Toronto! I can always count on the the Novotel to provide excellent value. Comfortable beds, great location and reliable - and fast - wifi. Some background re: this stay at your hotel: We'd booked a stay with AirBnB but when we got to our rental, we found out, much to our chagrin, that we were victims of a fraud. We were, of course, very worried that we'd have no place to stay but a quick call to your reservation centre and we were set up with a room at the Novotel on Esplanade in a couple minutes. You really saved the day! Thank you!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mike B., We very much appreciate your comments regarding your stay at the Novotel Toronto Centre. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Andrew White Manager, Operations

Mary M. Couples - 10/10/2018 AccorHotels certified review

The rooms are beautiful, bed is comfy, very clean and friendly staff. It was a bit above our budget, but very convenient to everything. We understand we must pay for the convenience . It was a wonderful get-a-way for my husband and I. The buffet was excellent too. Lots of variety.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mary M., We very much appreciate your comments regarding your stay at the Novotel Toronto Centre. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Andrew White Manager, Operations

Anonymous Friends - 10/10/2018 AccorHotels certified review
« No hangers in room, electrical outlet in bathroom didn’t work »

Good Room clean and food good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John M., Thank you very much for taking the time to share your comments regarding your stay at the Novotel Toronto Centre. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. I most sincerely apologize for the state of your room and being up to our expectations. I have advised our Maintenance Team to further investigate. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Sincerely, Andrew White Manager, Operations

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