Hotel - Novotel Toronto Centre-Under Renovation until April 30th 2018
Novotel Hotel Novotel Hotel

Novotel Toronto Centre-Under Renovation until April 30th 2018 Hotel

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4.0/5 2,203 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 198.55 CAD Member's rate Members’ Rate, join while you book
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Check-in from 15h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking (Paying, Nearby)
    • Public indoor parking (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Pet allowed
  • Indoor heated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking (Paying, Nearby)
    • Public indoor parking (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Pet allowed
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Automatic air control
  • Languages spoken at the hotel
    • Spanish
    • Polish
    • Portuguese
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Beauty salon (Nearby)
    • Hairdressing salon (Nearby)

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Jacuzzi
  • Babysitting on request
  • Golf  (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf course 9 holes (Nearby)
    • Golf lessons (Nearby)
  • Outdoor tennis court  (Nearby)
  • Other sports activities
    • Bicycle hire facilities (Nearby)
    • Bike rack facilities
    • Outdoor sports
    • Athletics stadium (Nearby)
    • Badminton (Nearby)
    • Basketball facilities (Nearby)
    • Billiards/Snooker (Nearby)

Catering

  • Breakfast buffet
  • 1 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machine

Business services

  • 9 meeting room(s)
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre (Paying)
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 262 rooms
  • 256 non-smoking rooms
  • 6 rooms for people with reduced mobility
  • 100 family rooms
  • 16 connecting rooms
  • Crib on request
    • 110/120 V AC
    • Air conditioning
    • Data port in room
    • Ice machine
    • Emergency exit map
    • Automatic air control
    • Bathroom doors 32 inches wide
    • Safe deposit box in room
    • Radio in room
    • WiFi in your room
    • Cordless telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • TV room service ordering
    • Free access with phone card
    • Phone with 2 handsets in room
    • Automatic temperature control
    • Crib on request
    • Web TV
    • Pay per view channel(s)
    • Telephone
    • Direct dial telephone
    • Satellite/cable colour TV
    • Video games on TV in room
    • High speed transmission line
    • Coffee/tea making facilities
    • Iron in room
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating Based on 3,875 reviews

Our guest reviews for Novotel Toronto Centre-Under Renovation until April 30th 2018

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 2,203 reviews
AccorHotels certified review
Ahmed H. Business - 20/11/2017
« It was not bad in general. »

The internet was bad The furniture are no in a good condition. The staff was good and friendly

AccorHotels certified review
Vg Business - 19/11/2017
« Enjoyable, but no room service »

Overall I enjoyed my stay at Novotel in Toronto. I was there for one week for work. It's close enough to the Eaton Centre - 15mins walk. There's a few things that I missed, like not being able to order room service; I ordered pizza but had to go get it in the lobby since you need a room key to function the elevator). There was no hair conditioner provided...I'm sure I'm not the only woman with long hair that would really appreciate conditioner and I could not take a bath as the water would leak right away. I also had THE creepiest painting in my room, I had to take it down how much it disturbed me. Please only put neutral paintings like scenery or abstract colours. But overall, it was good and service was great!

AccorHotels certified review
Anonymous Business - 18/11/2017
« I enjoyed the location »

Most of the staff were great. There was one front desk staff that wasn’t.

AccorHotels certified review
Anonymous Business - 18/11/2017
« Met my needs »

The bed was comfortable and room was clean. Great location.

AccorHotels certified review
Ken D. Couples - 18/11/2017
« Satisfactory »

We had no problems. Staff were courteous and helpful. Hotel was well situated for our purpose.

AccorHotels certified review
World T. Business - 18/11/2017
« Perfect stay! »

Bed and pillows were best I have experienced in any hotels. Very clean. Staff friendly and accommodating.

AccorHotels certified review
Anonymous Business - 18/11/2017
« Ick »

The shower was moldy and the towels were dirty.

AccorHotels certified review
M. Business - 17/11/2017

I get a discount but the rooms really need to be refurbished. Cracked tiles and chips in the bathtub, patched toilet seat don't make for a plush environment. The "free" internet is very slow and the restaurant really lacks in service and quality of food. I usually go across the street to eat. So it's close to work and the price is good but that's it.

AccorHotels certified review
Robert M. Families - 16/11/2017
« Satisfied, but needs some improvement »

While we had no complaints about the quality of service - especially in the restaurant - we had one problem which made our stay very uncomfortable. The thermostat in the room would not allow for us to turn down the heat. After awhile, the room got so hot my wife had to sleep without any covers. A request for at least a fan was not acted upon.

AccorHotels certified review
Rose D. Business - 16/11/2017
« Miss »

Clean quiet, front desk friendly and attentive. Good Location

AccorHotels certified review
Paul C. Business - 15/11/2017
« Paul C. »

excellent stay thank you

AccorHotels certified review
Kim D. Business - 15/11/2017
« This is a great location with very friendly and kind staff. »

While I have had a great experience in the past, for some reason the thermostat did not work and the room was so hot and so dry I had a terrible night's sleep. I was up in the night trying to lower the temperature and get the room cooled off but I had no luck. A friend who was at the same event as me said that he had a rough night too because the room was so hot and dry. This was unfortunate but I understand that it sometimes happens.

AccorHotels certified review
Danielle Business - 15/11/2017
« Great stay. Rooms & corridors are dated, a few other areas could use attention. »

I attended a conference at the Novotel. It was a great experience, the food was amazing. The corridors and rooms were dated. The WIFI was slow and the temperature in the room was quite warm and couldn't be adjusted. I understand renovations are being done so I look forward to my next visit when all issues have been addressed. Thanks Novotel Toronto!

AccorHotels certified review
Anonymous Business - 15/11/2017
« Labour Relations Advisor »

It was a pleasant stay. The staff were very friendly. I also appreciated that their was always someone available when needed.

AccorHotels certified review
Terri B. Couples - 15/11/2017
« We stayed for two nights and the room was very hot. »

We spoke with the front desk three times about the problem. They assured us it would be fixed right away but nobody ever came to the room. We had to sleep with the room door open just to be able to breathe. Neither of us were able to get any sleep at all. Very disappointed.

AccorHotels certified review
Anonymous Couples - 14/11/2017
« Not very pleasant »

The ceiling above our bed was falling apart - it looked like paint that was peeling off. Staff was not friendly and did not greet you at the service desk.

AccorHotels certified review
Matt Business - 14/11/2017

I did not receive a receipt upon check-out. I asked if it could be emailed and the receptionist stated yes.

AccorHotels certified review
Anonymous Couples - 14/11/2017

Very good

AccorHotels certified review
S. M. Couples - 14/11/2017
« Beautiful hotel »

Great room, friendly and helpful staff Great location, I will stay at this hotel again Extremely pleased with the stay

AccorHotels certified review
Elizabeth P. Business - 14/11/2017
« Employees walking in our room at 2:30 am »

When I arrived, check-in was fast and efficient. I got to the room and could not connect to wi-fi, so called guest services. They had reversed my first and last name. Then, at 2:30 in the morning I woke up to someone coming in the room. It turned out to be guest services. I called down to guest services when they had left and they said that they were checking to see if the room was occupied. (I had checked in at around 1 pm and called guest services a half hour later and they didn't know if the room was occupied?!!!! plus, instead of walking in the room, they could have called. but seriously at 2:30 am?!!!!) I went down to the desk at 8 am to talk to a manager and they weren't in yet, but they promised me that the manager would call as soon as they were in. I didn't ended up talking to the manager until 4 pm! and I had to keep calling the hotel!!! then, when I arrived back at the hotel at around 11:30 pm after the horse show, I could not get back in to the room. I had to go back down to reception and they said that I had checked out!!! All of my belongings were still in the room! I've never been to a hotel where I have had so many problems and had to wait to talk to a manager. I've been staying at the hotel for the past four years and have never had so many issues at any hotel!

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