Hotel - Pullman San Francisco Bay
Pullman Hotel Pullman Hotel

Pullman San Francisco Bay Hotel

4.0/5 1,534 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Internet access (Paying)
    • Internet access (Paying)
    • Internet access
    • Internet access (Paying)
  • Parking
    • Private enclosed outdoor parking (Paying)
    • Valet parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Manual temperature control
    • Air Conditioning
  • SAN FRANCISCO INTL
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
    • Portuguese
    • Russian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing  (Nearby)
  • Boutiques/shopping
    • Cash machine
    • The Market Café
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Outdoor heated pool
  • Fitness centre
  • Outdoor tennis court  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 5:30am - 2am
    • Opening hours : Week-end 5:30am - 2am

Business services

  • 19 meeting room(s)
  • Conventions hotel
  • Copy/print service available
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Hotel location

Our rooms

The hotel's elegant and stylish guest rooms and suites offers the best of the Pullman experience, with a desk, broadband Internet access, an LED TV, a Keurig coffee machine, C.O. Bigelow New York bathroom amenities, feather pillows and more.

  • 421 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • 52 connecting rooms
    • Emergency exit map
    • Radio in room
    • Remote control TV
    • Manual temperature control
    • High speed transmission line
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

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4.2/5 AccorHotels Rating 7,989 reviews

Our guest reviews for Pullman San Francisco Bay

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating 1,534 reviews
Mike R. Business - 13/07/2018 AccorHotels certified review
« nice hotel, but my experince was soured by a room that hadnt been cleaned properly and average food, coffee and restaurant service at breakfast time »

I was checked into room 321, nice room, with a window I could open and nice view. It was then I noticed a half drunk cup of water on te bench and an opened and almost finished bottle of water on the desk. Then I had a shower and there was a used cake of soap in the shower and a used face cloth. It was at that point I wondered what was going on with the housekeeping of this room and was grossed out by the situation, so I took the "gifts" from the room down to front desk and gave them back to you. The front desk receptionist and AJ apologized, moved me to room 523 and when I got back later on, AJ had moved my bags and left me a note and a bottle on wine to again apologize for the situation which was a nice way to handle the poor customer experience that I had. This is the first time I have come across a room so poorly cleaned, ever, in 30+ years of traveling for work and leisure, so simple to get right and leaves such a lasting impression when not done properly.

Ajkent Business - 13/07/2018 AccorHotels certified review
« Good first time stay at Pullman San Francisco »

Good hotel, very comfortable room and good hotel decoration. Unfortunately, the shower curtain didn't fit and the bathroom floor was very wet after the shower which was a slip hazard.

Erin B. Families - 12/07/2018 AccorHotels certified review
« Service seems to be going down hill »

I’ve been staying at this hotel for 12-15 years when I visit my grandfather a few times a year. In the last few stays, it seems that the staff is less personable and the rooms - particularly the bathrooms - are going downhill.

Lisa Couples - 11/07/2018 AccorHotels certified review
« Best Hotel Ever! »

I thoroughly enjoyed my extended stay at The Pullman. The staff were so friendly and made us feel like family. The room was perfect and the view was amazing. Thanks to Mitra who helped with a few extra accommodations that we needed. I didn’t want to leave!

Chengpeng Z. Business - 10/07/2018 AccorHotels certified review
« Comfortable »

Pretty good, except the window can't be opened by hand, so the airiness is not that well.

Sue P. Families - 10/07/2018 AccorHotels certified review

Confused by the bedding. Would have preferred a light blanket instead of the down comforter. Was that duvet cover clean from the previous person.

Ahsanur R. Families - 09/07/2018 AccorHotels certified review
« Nice Hotel »

We liked it very much. Very clean and sophisticated. I would have given a 10 if the buffet breakfast was at the same standard as other amenities of the hotel. That was ok. We probably had greater expectation from it after our great night stay at the hotel room.

Giri S. Business - 09/07/2018 AccorHotels certified review
« Excellent as usual »

Excellent stay as usual. Minor issues include my burger coming with fries instead of salad as asked for.

Anonymous Business - 09/07/2018 AccorHotels certified review
« Always lovely staying at the Pullman »

Great from check in to check out.

Anonymous Business - 08/07/2018 AccorHotels certified review
« Comfortable stay, very convenient location. »

Very poor pick up service at airport the day of arrival (good service at departure) compensated by room upgrade. No complementary bottle of water in room the first night. Breakfast could offer more choice, everyday was the same - other Pullman’s offer better value for money.

Allen D. Business - 06/07/2018 AccorHotels certified review
« Excellent Hotel »

I had stayed over a year ago when it was the Sofitel. The dining area is much nicer now. Love the smoked salmon in the breakfast buffet. They even upgraded me to a suite. What more could you ask for!

Anonymous Business - 06/07/2018 AccorHotels certified review

Great once I got there. Painful to reserve the room. Front desk would send me to the 800# even though I needed the on site reservation clerk. AND they only work M - F 8:30 to 5

Anonymous Business - 06/07/2018 AccorHotels certified review
« Highly Recommend »

Easy parking on site, nicely decorated rooms, comfortable bed and the location is great for peninsula and 15 minutes from SFO. Restaurant is very good and we ate here a couple times. Bar area is busy and fun in the evenings.

R Business - 06/07/2018 AccorHotels certified review
« Comfortable, classy hotel »

This hotel is nice, clean, comfortable and convenient. My only complaint was the spotty wifi, which was needed for business.

Tammy Couples - 06/07/2018 AccorHotels certified review
« Large comfortable room »

We arrived very early and were allowed a noon check in. We had been selected to receive a room upgrade, I’m not sure why. Our room was amazing, large, well appointed and very clean. We were also reimbursed for our Uber ride, as the hotel shuttle was down. The only small problem we faced with the entire stay was the shuttle being full when we checked out. Since it only runs once per hour, we had to Uber back to the airport.

Anonymous Business - 05/07/2018 AccorHotels certified review
« Close to Oracle office but expensive »

It is so convenient to be that close to the Oracle office. The rooms are roomy and nice, especially with the remodel. The staff is great. AND the hotel is expensive - the food is VERY expensive. Most of the time I don't eat at the hotel because of this. Also the market downstairs (to get snacks or toiletries) is hardly open - closes at 4 or 5pm??? Many times need it open when I return from the day or dinner - 7 or 8pm.

Ali K. Business - 05/07/2018 AccorHotels certified review
« A good first time stay experience, but dull breakfasts »

Breakfast could be more varied each day. It is repetitive and dull, especially for people who stay more than 2 days.

Richard B. Business - 03/07/2018 AccorHotels certified review
« Sales Rep »

Very pleasant and comfortable.

Anonymous Business - 02/07/2018 AccorHotels certified review
« Meh »

Always feels like just a transaction, your employees overall seem pretty unhappy and it reflects in their service and attention to detail.

Danny Business - 02/07/2018 AccorHotels certified review
« Location is ideal if visiting Oracle »

Stayed 5 nights at Pullman during my visit at Oracle HQ. Staff are friendly and helpful. The restaurant was top quality, both for the breakfasts and dinners I had. Room was spacious, clean and modern, and also had a 55" LG TV. The gym was under refurbishment the last three days of my visit, but they had moved all machines to a temporary area. Had most of the cardio machines (treadmill, crosstrainer, bike), dumbbells up to 50-55 lbs, and machines incl. cables. All in all - great stay. Will definitely come back.

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