Hotel - Pullman San Francisco Bay
Pullman Hotel Pullman Hotel

Pullman San Francisco Bay Hotel

4.0/5 1,614 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Internet access (Paying)
    • Internet access (Paying)
    • Internet access
    • Internet access (Paying)
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private enclosed outdoor parking (Paying)
    • Valet parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Manual temperature control
    • Air Conditioning
  • SAN FRANCISCO INTL
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
    • Portuguese
    • Russian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing  (Nearby)
  • Boutiques/shopping
    • Cash machine
    • The Market Café
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Outdoor heated pool
  • Fitness centre
  • Outdoor tennis court  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 5:30am - 2am
    • Opening hours : Week-end 5:30am - 2am

Business services

  • 19 meeting room(s)
  • Conventions hotel
  • Copy/print service available
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Hotel location

Our rooms

The hotel's elegant and stylish guest rooms and suites offers the best of the Pullman experience, with a desk, broadband Internet access, an LED TV, a Keurig coffee machine, C.O. Bigelow New York bathroom amenities, feather pillows and more.

  • 421 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • 52 connecting rooms
    • Emergency exit map
    • Radio in room
    • Remote control TV
    • Manual temperature control
    • High speed transmission line
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 8,682 reviews

Our guest reviews for Pullman San Francisco Bay

100% genuine reviews from our guests

Find out more
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4.0/5 TripAdvisor Rating 1,614 reviews
Anonymous Business - 14/03/2019 AccorHotels certified review
« Not worth it for price »

The best part of the stay was the nice men at the front when you enter - they were very kind and helpful and worked hard. I did not find the staff to be very friendly. Shower was difficult to figure out, I could hear people's TV and talking in other rooms. Paying for parking is not clear on website. Kleenex was out and refrigerator was really dirty as well as the bathtub. Definitely not cleaned well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Colleen R., Thank you for taking the time to share your comments concerning your stay at the Pullman San Francisco Bay. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests. Our relationship with our guests is of paramount importance. We hope that you will present us with the opportunity to better serve you soon. Sincerely, Maria Conchas, Director of Housekeeping

Pamela Business - 14/03/2019 AccorHotels certified review
« Pullman never lets me down! »

I only stay at the Pullman when I come up for work. There is a hotel much closer to my office but I rather make the drive and stay at the Pullman because of the service. Great employees!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pamela S., We very much appreciate your comments regarding your stay at the Pullman San Francisco Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maria Conchas, Director of Housekeeping

Anonymous Business - 13/03/2019 AccorHotels certified review

Love the facility and the rooms. I wish you had a market that was open 24x7.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wesley P P., We very much appreciate your comments regarding your stay at the Pullman San Francisco Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maria Conchas, Director of Housekeeping

Anonymous Business - 13/03/2019 AccorHotels certified review
« Noise from fan in room is reason enough never to return »

The fan/heater is very loud, and even when it is shut off completely, will still kick on intermittently. It woke me up several times at night. Not good. Not acceptable. Will never return to this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Elizabeth B., Thank you very much for taking the time to share your comments regarding your stay at the Pullman San Francisco Bay. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies. Please rest assured that we have taken the appropriate measures to address the problem with our engineering team in order to prevent any future occurrence. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Sincerely, Maria Conchas, Director of Housekeeping

Ar Business - 12/03/2019 AccorHotels certified review
« Hotel was great, but the room air-conditioning was too noisy. »

The room I was in had a very noisy metal air-conditioning shaft (sounds like a jet engine). I turned the air-conditioning off during my whole stay, but even then the noise from the machinery (on the roof?) was so loud that it was impossible to sleep without ear-plugs. Not something I would expect from an otherwise high-class hotel.

Ashley O. Couples - 12/03/2019 AccorHotels certified review
« The best bed I’ve ever slept in, but worst service at the bar »

The beds are fantastic!!!! The best night sleep I’ve ever had! Great gym, yummy food and drinks! However, my husband and I sat at the bar for dinner one night and were completely ignored. There were 2 bartenders and the bar wasn’t very busy. Neither bartender helped us. Finally, a woman, who I assume was a manager took our order but that was after sitting there for 30 mins.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ashley O., We very much appreciate your comments regarding your stay at the Pullman San Francisco Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maria Conchas, Director of Housekeeping

Paige W. Business - 12/03/2019 AccorHotels certified review
« Great staff and beautiful hotel. »

Very impressed with all the staff and the friendliness of the environment. Hotel was beautiful and clean!

Wendy S. Solo - 12/03/2019 AccorHotels certified review
« Lovely! »

I always feel very safe, cozy and pampered! It’s my “go to” when I need a “me” day/night!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wendy S., We very much appreciate your comments regarding your stay at the Pullman San Francisco Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maria Conchas, Director of Housekeeping

Tami Friends - 11/03/2019 AccorHotels certified review
« Restful »

The rooms were very quiet and we slept well. The restaurant experience was terrible, but the manager tried to make up for it. Overall, a very nice experience. Thank you!

Anonymous Business - 11/03/2019 AccorHotels certified review
« Enjoyable, functional »

The room was clean and comfortable, in a location that worked very well for my business trip. In all, a rather normal, functional hotel experience.

Gg Business - 11/03/2019 AccorHotels certified review
« Shower was leaking water across the bathroom. Long wait before changing to a new room »

Shower was leaking water across the bathroom. Long wait at the reception before changing to a new room

Larry H. Families - 11/03/2019 AccorHotels certified review
« Just OK »

We booked a deluxe room, and if that was deluxe, I'd hate to see standard. We were also looking forward to the lagoon view and we got freeway and rooftop instead. And the dinner we hosted for family Sunday night was embarrassing.

J Business - 11/03/2019 AccorHotels certified review
« Bed and Pillows are too soft »

Sleep was very uncomfortable and myself and all those who attended with me from Amazon have neck and back pains due to bad bed.

Lisa Solo - 10/03/2019 AccorHotels certified review
« Ok »

Restaurant nice, but over priced. Some staff friendly, others not so much. Floorboards worn and restroom could have been cleaner. Great TV in room.

Anonymous Families - 10/03/2019 AccorHotels certified review
« Mrs. A Catholic School Teacher »

Checking out was easier than checking in. I needed to verify if one of my 3 rooms had a crib brought in. I was not sure why it couldn't be verified. Your housekeeping staff was amazing and very kind.

Simon C. Business - 09/03/2019 AccorHotels certified review
« Average »

Service poor, staff ignore u in the bar. Fish over cooked twice. Room service took an hour and was poor quality. Food menu is v limited

Priscilla S. Solo - 09/03/2019 AccorHotels certified review
« Friendly, prompt, clean service made my stay terrific. »

Loved the Pullman! The food was delicious and the service was excellent. My room was cleaned beautifully over the three nights I was there. And the Marketpkace offered another good option for a meal. Thank you!

Anonymous Business - 09/03/2019 AccorHotels certified review
« Pleasant and warm room »

The room was very nice, but I was disappointed by the very expensive breakfast side dishes we ordered. In future, I will eat elsewhere when staying at Pullman.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. M., We very much appreciate your comments regarding your stay at the Pullman San Francisco Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am truly sorry for the inconvenience you experienced with the breakfast side dishes, please feel free to expand with additional feedback as I am in constant communication with our Executive Chef and always working on improving our operation, thank you. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Richard Uribe General Manager Sincerely,

Andres Business - 08/03/2019 AccorHotels certified review
« Nice hotel, poor breakfast, too expensive »

Excellent rooms in a perfect location. Sadly the breakfast is extremely poor, with no gluten free options.

Dr P. Couples - 08/03/2019 AccorHotels certified review
« Great place but NOT while there's a conference taking over »

Terrific Minus LOUD CROWD from conference at happy hour, dinner restaurant... Unable to use the restaurant/ lounge for lunch due to the “private LOUD party !” Hey, when I pay >$400 / night I do not believe it's fair to have to limit my expectations

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