Pullman San Francisco Bay Hotel 4 stars

TripAdvisor rating 4.0/5 1,639 reviews
Pullman San Francisco Bay
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Hotel extras

  • Contemporary restaurant and bar featuring bayside views and locally sourced ingredients

  • Shuttle service to and from San Francisco International Airport (20 minutes)

  • Stylish waterfront pool and state-of-the-art fitness center

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
  • SAN FRANCISCO INTL
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing Nearby
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Outdoor heated pool
  • Fitness centre
  • Outdoor tennis court Nearby
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 19 meeting room(s)
  • Conventions hotel
  • Copy/print service available

Hotel location

Pullman San Francisco Bay

223 Twin Dolphin Drive
94065
redwood city
united states

Tel: +56505989000

Fax: (+5)6505989383

Contact email

Check-in from 15h00

Check out up to 12h00

  • By plane

    OAKLAND INTERNATIONAL At 48.28km / 30 miles

  • By plane

    SAN FRANCISCO INTL At 16.09km / 10 miles - Shuttle free

  • By plane

    SAN JOSE INTERNATIONAL At 40.23km / 25 miles

  • By helicopter

    SAN CARLOS At 3.2km / 2 miles

  • By car

    HOLLY STREET At 3km / 1.88 miles

  • By car

    RALSTON AVENUE At 3km / 1.88 miles

  • By train

    RALSTON At 4km / 2.5 miles

  • By train

    SAN CARLOS At 4km / 2.5 miles

GPS :37.522456, -122.260643

Our accommodations

The hotel's elegant and stylish guest rooms and suites offers the best of the Pullman experience, with a desk, broadband Internet access, an LED TV, a Keurig coffee machine, C.O. Bigelow New York bathroom amenities, feather pillows and more.

SUPERIOR ROOM - 1 king size bed

  • Max. number of persons: x3
  • Area: From 31
  • Views: City side, Lagoon view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Automatic wake up call
  • Phone(...)

SUPERIOR ROOM - 2 double beds, mountain view

  • Max. number of persons: x4
  • Area: From 31
  • Views: City side, Lagoon view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Automatic wake up call
  • Phone(...)

DELUXE ROOM - 1 king size bed, lagoon view or mountain view

  • Max. number of persons: x3
  • Area: From 31
  • Views: City side, Lagoon view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Automatic wake up call
  • Phone(...)

DELUXE ROOM - 2 double beds, lagoon view or mountain view

  • Max. number of persons: x4
  • Area: From 31
  • Views: City side, Lagoon view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Automatic wake up call
  • Phone(...)

PREMIUM DELUXE ROOM - 1 king size bed, lagoon view or mountain view

  • Max. number of persons: x3
  • Area: From 31
  • Views: City side, Lagoon view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Automatic wake up call
  • Phone(...)

1 KING BED - ADA Accessible

  • Max. number of persons: x3
  • Area: From 31
  • Views: City side, Lagoon view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Automatic wake up call
  • Phone(...)

JUNIOR SUITE - 1 King size bed, one large roomwith sitting area

  • Max. number of persons: x2
  • Area: From 47
  • Views: City side, Lagoon view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Automatic wake up call
  • Phone(...)

SUPERIOR SUITE - 1 King size bed, one large room, one living room with office area

  • Max. number of persons: x2
  • Area: From 83
  • Views: Lagoon view, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Automatic wake up call
  • Phone(...)

Our restaurants and bars

Scroll Bar Kitchen

Type of cuisine: International

Join us for a memorable waterfront culinary experience at Scroll Bar Kitchen. The locally inspired seasonal menu, creative cocktail offerings and unmatched hospitality provide the recipe for a great experience.

Lunch

11:30 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SCROLL BAR

Photo non contractuelle / Strictly non binding

Scroll Bar is one of the hottest spots in Redwood City offering waterfront views throughout the lounge area. Experience signature cocktails while visiting with colleagues, friends or family.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 19

  • Maximum size: 576 m²

  • Maximum capacity: 700 people

  • Maximum banquet capacity: 500 people

Find out more
Pullman San Francisco Bay Meeting Room

Our guest reviews for
Pullman San Francisco Bay

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

8,853 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

1,639 reviews

always a pleasant experience

Customer review rating 4.2/5

Al Solo - 20/04/2019 AccorHotels certified review

I stay with Fairmont multiple nights a year and due to the Accor acquisition, Pullman became an option that I didn't know about beforehand. All my stays there have been short and sweet and even a few pleasant surprise upgrades for my stays as well. The gym is well equipped and the hotel is very convenient for the airport. The staff is always courteous, helpful, and professional and I look forward to coming back.

Dear Mr A., We very much appreciate your comments regarding your stay at the Pullman San Francisco Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maria Conchas, Director of Housekeeping

it was ok but not great

Customer review rating 4.2/5

Anonymous Business - 20/04/2019 AccorHotels certified review

my room was next to the elevator and I could hear it during most of the night; this was disturbing.

Comfortable and convenient

Customer review rating 4.2/5

Shaun C. Business - 20/04/2019 AccorHotels certified review

Welcoming staff, quiet and clean rooms. Restaurant and bar service could be improved, and parts of the hotel room eg the bathroom sink area, light and power switches, desk are in need of a refresh.

Dear Mr. C., We very much appreciate your comments regarding your stay at the Pullman San Francisco Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maria Conchas, Director of Housekeeping
Customer review rating 4.2/5

Anonymous Business - 19/04/2019 AccorHotels certified review

Hotel was nice enough, but being gouged for every single other thing was very irritating

It was okay

Customer review rating 4.2/5

Abbie R. Business - 19/04/2019 AccorHotels certified review

It was fine. I was there Monday-Friday and the room never cooled down, the shower took about 20 minutes to warm up, and one of my socks went missing. I’m convinced the room cleaning service accidentally picked it up with one of the towels or something.

Over priced for the quality

Customer review rating 4.2/5

Sw Business - 19/04/2019 AccorHotels certified review

There were problems with my room: the water in the shower was rusted. The tub clogged after a routine shower. The lights bulbs were dim. There were some positive aspects to the room. The bed was very comfortable. I could adjust the heat. The safe was large. The room was clean. Overall, the staff were inattentive and slow. I waited on the telephone for over 30 minutes to make my room reservation. I asked three different people to be put on the list for the shuttle to SFO and was never placed on the list. I sat at the bar for 15 minutes before anyone even asked whether I had been served.

Great hotel, okay bathrooms.

Customer review rating 4.2/5

Anonymous Business - 18/04/2019 AccorHotels certified review

I've always enjoyed my stays at the Pullman but a consistent area I'd like to see improved is the bathroom. They're clean, but the towels feel like sand paper against the skin and the showers seem to have drainage issues.

Some good; some bad

Customer review rating 4.2/5

Anonymous Business - 18/04/2019 AccorHotels certified review

I was first placed in a noisy room near the elevator. The hotel agreed to move me, and offered to run up with the new key so I wouldn't have to go down to the desk, but it took Quite Some Time for the new key to come up. The room was nice -- comfy bed; good water pressure in the nice, hot shower; room was clean. A small Keurig in the room was a nice touch; I had to run it three times to clean out the dregs of whatever was in there first. Housekeeping did not always replace the coffee cups. Very few amenities in the hotel: a restaurant/bar (overpriced) and a small coffee shop which also sold a few necessities (also very overpriced). I'm told there was a fitness room; no spa. Staff seemed nice but not always competent -- there was a shuttle to the airport every hour which took only 9 people (not good when a large convention gets out all at once) but nobody (the desk, the bell staff) seemed to have a procedure in place for reserving one of the cherished 9 spots on the shuttle. Our meeting had a buffet breakfast each day -- cold scrambled eggs and dry bacon. Full marks to the reservation agent, though; she was terrific in changing my reservation.

Noisy room from elevator 7 rooms away, bed uncomfortable and loud heat when turning on room 933

Customer review rating 4.2/5

Michael B. Families - 18/04/2019 AccorHotels certified review

Well, Hotel looks nice, my back hurt from sleeping there Checked out on 4/16 room 933. Every time the heat turned on is clunked load and woke me up. It was a disappointing stay considering how much I paid to be there

Dear Michael A B., Thank you very much for taking the time to share your comments regarding your stay at the Pullman San Francisco Bay. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies. Please rest assured that we have taken the appropriate measures to address the problem with our ac unit in order to prevent any future occurrence. If you would not mind could you elaborate more on what happened when the noise came on for the unit? Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Sincerely, Ron Ram Director of Engineering

Satisfied

Customer review rating 4.2/5

Lr Business - 18/04/2019 AccorHotels certified review

Thanks-everything was satisfactory.

Hotel was clean, comfortable and in a very nice location.

Customer review rating 4.2/5

Anonymous Couples - 18/04/2019 AccorHotels certified review

Great overall!

Classy hotel with great service and nice rooms

Customer review rating 4.2/5

Sandra Business - 18/04/2019 AccorHotels certified review

I stayed here for 2 nights for a conference that took place at the hotel. Easy, convenient location. Staff was courteous and greeted us at the door, opening the door for us each time we walked in and out. The parking lot is right outside, just steps from the front entrance. Check in went smoothly and the room was a nice size, with a comfortable bed and curtains/shades that blocked the sunlight out for a good night's sleep. The food at the bar was tasty and reasonably priced and the servers were professional. The hotel had a nice, classy, peaceful feel to it even with all the people who were there for the conference. It's a place I would recommend for either business or pleasure.

Dear Mrs. M., We very much appreciate your comments regarding your stay at the Pullman San Francisco Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maria Conchas, Director of Housekeeping

Modern facility

Customer review rating 4.2/5

Bil Business - 18/04/2019 AccorHotels certified review

Nice facility; all staff except for the desk clerk at check-in and the bar staff were extremely friendly and courteous.

Great

Customer review rating 4.2/5

Anonymous Business - 17/04/2019 AccorHotels certified review

Room was comfortable and checkout was fast

Dear Mr. Z., We very much appreciate your comments regarding your stay at the Pullman San Francisco Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Uribe General Manager

shower didn't work

Customer review rating 4.2/5

Michelle Business - 17/04/2019 AccorHotels certified review

fine except for i couldn't shower before my big meeting on my last day

Dear Michelle G., I emailed you earlier and did not provide my contact information.Please reach out to me if you have anything for me. Thanks Ron Ram Director of Engineering Pullman SF Bay 65…

A pleasant hotel central in the Bay Area

Customer review rating 4.2/5

Jeff Couples - 17/04/2019 AccorHotels certified review

Very nice. The bathrooms need cleaning attention. The door and the wall were dirty, particularly the bottom half.

Great hotel experience, miserable shuttle van experience.

Customer review rating 4.2/5

Pablo D. Business - 17/04/2019 AccorHotels certified review

Everything at the hotel was first rate, and the staff was very helpful and accommodating. Your hotel confirmation email stated you have a shuttle to/from SFO. I arrived at SFO and called the hotel, and was told the shuttle would pick me up in 15 minutes. Without bothering to tell you about my several phone calls and the "excuses" I was given, the bottom line is that I stood waiting in the outdoor hotel pickup station for 55, yes, 55 minutes. Later, I learned that the shuttle leaves the hotel every hour, on the hour. Very disappointing.

Loved it!!

Customer review rating 4.2/5

Alondra S. Couples - 17/04/2019 AccorHotels certified review

We arrived A little after 3 pm on a Saturday and much to my surprise I was randomly selected to be the Special guest of the day it’s a reward program that Pullman has for guest they randomly select a guest and upgrade them to their best suites and we also received 2 complimentary drinks for the bar, this has been by far my best experience with any hotel I absolutely loved it! Will definitely be booking here again without a doubt!! Super clean friendly and professional.

Dear Ms. S., We very much appreciate your comments regarding your stay at the Pullman San Francisco Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am very glad to know you were selected as our Guest of the Day!!! Thank you very your kind recognition thru this survey. Sincerely, Richard Uribe General Manager

Kind, courteous, and respectful.

Customer review rating 4.2/5

Leslie Business - 17/04/2019 AccorHotels certified review

Everyone I ran into was helpful, kind, courteous, and respectful.

Dear Ms. D., We very much appreciate your comments regarding your stay at the Pullman San Francisco Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Uribe General Manager

A bit rough

Customer review rating 4.2/5

Anonymous Business - 17/04/2019 AccorHotels certified review

Bar is always great Check in was easy There was yucky mold in bathroom and the paint needed refreshing. Room was comfortable Check out line was long and only one clerk at the desk, therefore no elite service.

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