Hotel - Pullman San Francisco Bay
Pullman Hotel Pullman Hotel

Pullman San Francisco Bay Hotel

Our hotels AccorHotels
4.0/5 1,443 reviews
All hotels in Redwood city
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 107.10 USD Non member rate
From 107.10 USD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates
Check-in from 15h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Internet access (Paying)
    • Internet access (Paying)
    • Internet access
    • Internet access (Paying)
  • Parking
    • Private enclosed outdoor parking (Paying)
    • Valet parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed
  • Outdoor heated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Internet access (Paying)
    • Internet access (Paying)
    • Internet access
    • Internet access (Paying)
  • Parking
    • Private enclosed outdoor parking (Paying)
    • Valet parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed
  • 100% non-smoking hotel
  • Manual temperature control
  • SAN FRANCISCO INTL
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Italian
    • Portuguese
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing  (Nearby)
  • Boutiques/shopping
    • Cash machine
    • The Market Café
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Outdoor heated pool
  • Fitness centre
  • Outdoor tennis court  (Nearby)

Catering

  • Incl- Freshly squeezed juice, bakers basket,pot of coffee and a breakfast entree dish
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 5:30am - 2am
    • Opening hours : Week-end 5:30am - 2am

Business services

  • 19 meeting room(s)
  • Conventions hotel
  • Copy/print service available
See all services

Hotel location

Our rooms

The hotel's elegant and stylish guest rooms and suites offers the best of the Pullman experience, with a desk, broadband Internet access, an LED TV, a Keurig coffee machine, C.O. Bigelow New York bathroom amenities, feather pillows and more.

  • 421 rooms
  • 100% non-smoking hotel
  • 20 rooms for people with reduced mobility
  • 52 connecting rooms
    • Emergency exit map
    • Radio in room
    • Remote control TV
    • Manual temperature control
    • High speed transmission line
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 7,025 reviews

Our guest reviews for Pullman San Francisco Bay

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,443 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Jonny Couples - 12/11/2017
« Beautiful hotel with nice staff »

Very nice stay. The lounge was nice, breakfast was nice, room was comfortable. Used shuttle to airport, which was VERY convenient.

AccorHotels certified review
Anonymous Business - 12/11/2017
« A decent hotel with room for improvement »

1. the pillows on the bed were NOT good and seemed old 2. the bed did not have a blanket/comforter as much as just a top sheet 3. the workout facility is too small, and the equipment too limited. One example is an incomplete range of dumbells. 4. per your status question below - I don't know. However, I have stayed at this facility at least 8 nights in 2017

AccorHotels certified review
A H. G. Business - 11/11/2017
« I have a great 4 night stay! »

The bed was so comfortable. The hotel is clean. Parking is convenient. Staff was friendly and courteous.

AccorHotels certified review
Nick D. Couples - 11/11/2017
« Nice Room, Bad Service »

The room was extremely nice but we had issues with the service. Our reservation was not properly booked. They double booked my reservation, tried to charge me twice, said they refunded me (when they didn't), and didn't notify me before they charged me for the final amount (asked them to and they said they would). Also, we were staying for our wedding and my mother in-law/father in-law had to change rooms at 1am because their toilet broke. Overall I would not stay here again and would advise others to pick somewhere else as well.

AccorHotels certified review
Anonymous Business - 10/11/2017
« Not great »

I was disappointed with the overall experience as the room was not clean. Additionally, I had a reservation scheduled for two nights and when I went to my room on the second day, my room wouldn't open. I had to go to reception for help. They told me there was an error and got me a different room and I had to move all of my stuff myself and no one even apologized for the inconvenience.

AccorHotels certified review
Mohan Business - 10/11/2017
« Stay »

Very good experience. Got an early check-in and from that point on the stay was great

AccorHotels certified review
S. Business - 10/11/2017
« Terrible »

I had to call and have my room changed 4 times due to faulty plumbing, trash on the floor and a door that would not lock.

AccorHotels certified review
Anonymous Business - 10/11/2017
« Great »

very quite in night, a little noisy when furnishing in the daytime.

AccorHotels certified review
Anonymous Business - 10/11/2017
« Hotel and Room was a bit old and dated »

Bathroom had no fan. Heater/cooler was not consistent with settings. Restaurant service for breakfast was a bit slow. Dinner was a bit better.

AccorHotels certified review
Unhappy T. Business - 09/11/2017
« Extremely Loud Room - Major Renovations - Billed double »

I stay at Pullman (formally Sofitel) at least 30 nights per year, probably more. This one has to be about the worst experience ever (gold member, formally platinum). I'm fairly easy going and not a complainer, but can't help it on this one. They put me in a room directly next to the elevator (826 or 827 I think) It sounded like jets launching every 10 seconds all night. There are about 6 inches between the wall and an elevator bank. This should NOT be a room that is rented. It should be used for storage or something. I called and asked to move as soon as I went up to the room. The clerk didn't seem surprised about the noise level in the room, must be a common complaint. The front desk clerk told me nothing was available but they would send up ear plugs and give me a free breakfast. Guess what? No earplugs ever arrived and the restaurant had no record of my free breakfast. To make matters worse I originally booked for 2 nights but changed to one several days prior to my arrival. I was still charged for two... Still working on that. Furthermore the hotel is currently a mess of a construction zone. 2/3 of the area on the main floor is walled off with a pitiful excuse for a bar and restaurant. If I can add one more complaint... The rooms have been renovated but they left the bathrooms untouched, still a dated shower with moldy tile and no water pressure. REALLY bad stay, thankfully it was only one night (a $600 night).

AccorHotels certified review
Rp Couples - 08/11/2017
« Wonderful »

My boyfriend and I enjoyed the stay very much. I really enjoyed the decor. The walls are however thin and you can hear other guests. Luckily we didn't hear the noise for a long period of time. We will most likely stay here if needed again. Thanks Rubi

AccorHotels certified review
Anonymous Business - 08/11/2017
« Convenient stay for Oracle HQ »

Enjoy the convenience because of where you are located to Oracle HQ of your hotel. Couple of things: 1) The shop/market is only open in the morning. I really like getting a tea & snack late in day or when I come in from dinner - I don't want to go to the bar as I am a woman traveling alone. I bet you lose a lot of revenue. 2) In the room seems to be new that to turn off the entry light it turns off all power to all the outlets in the room. This means I can't charge electronics when I sleep at night - that is usually best time to do that. 3) There is a low rating for the value because I had to pay $369/night given it was DreamForce - still don't understand why if there is an available room it costs that much.

AccorHotels certified review
Anonymous Business - 08/11/2017
« Ms Harpinder S. »

Stay was good

TripAdvisor review
Business - 08/11/2017
« Trip to Redwood City, San Francisco »

Nice and clean hotel with good customer service. Was undergoing renovation so the back side next to huge water body was not open. Very quiet and the restaurant on first floor was excellent with good ambiance.

AccorHotels certified review
Eg Business - 07/11/2017
« Pullman, with renovations, Not remotely ready to receive guests! »

I am a Platinum Member and have been coming to this location for years. I was always glad I insisted my employers put me up in this location..Until now. The rooms...I had to change 3Times!...smelled toxic from the new carpets, glue, renovations. It was hard to breathe in them. Literally! . My Husband was with me and he never notices anything and he was shocked by how bad it was. It was late or we would have left.Additionally, no Amenity...even after requesting it after the fact, no water in the room and was given two small plastic bottles from behind the desk when I mentioned it. As an Accor Platinum Member this is not what I expect from one of their hotels. In the First Room, the phone was broken, Additionally, the bathroom in the room we ended up in...was moldy! I am sending pictures to the manager. What has happened to this place? I found it shocking. .One positive..and it is important...your Staff there are wonderful! The front desk did what they could. Your bellman was really nice.

AccorHotels certified review
Robert W. Business - 07/11/2017
« Nice hotel. Terrible food experience. »

Room was comfortable. Wifi is free and accessible. Good mattress and showerhead. My problem was with the restaurant. At 6PM, I went to have something to eat and stood for 10 minutes by the sign "Please wait to be seated." Finally, as there did not seem to be a hostess, I asked one of the waiters and he told me that the restaurant was full and they were not seating people. Obviously, there were a number of open tables but it did look like there were only two waiters. Since there are no other eating places nearby, I ordered room service which came in about 30 minutes. The staff were nice, but the food was terrible and expensive. The "Roast turkey" club was made with greasy cold-cuts that tasted like baloney and the bacon was cold and rock-hard. At least the beer was cold. I would stay here again, but would look for other nearby hotels first.

AccorHotels certified review
Sb Couples - 07/11/2017
« Rooms were very comfortable »

We stayed 2 nights -after first night and housekeeping had come, I noticed that the trash had not been emptied, the coffee supplies had not been restocked and it looked like the bath had not even been cleaned. I guess they just made the bed and put in clean towels. Maybe somebody was having a bad day. I let the front desk know. Also-all the hallways outside the rooms were FREEZING-must have been set to 52 degrees! And this was on all the floors! I spoke to the front desk about this also, and later on that evening iy was much better.

AccorHotels certified review
David C. Business - 07/11/2017

Loved the hotel. But my room - 951 had a lot of noise coming from the thermostat wall. It was like a vibration that is ongoing. Had a tough time sleeping. Please have maintenance look into.

AccorHotels certified review
B G. Couples - 07/11/2017
« the best vacation destination of 2017 »

we had a great time. from the moment we signed in till the morning we checked out all of our requirements were fully satisfied. despite the remodeling we received excellent room service and a quiet environment.

AccorHotels certified review
Lu S. Couples - 06/11/2017

very pleasant check in, got to room quickly. call for slippers, but never got it. didn't get to experience the restaurant within the hotel, since this is our first time stay.

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 107.10 USD Non member rate
From 107.10 USD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guaranteeHow it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate
See rates