Hotel - Novotel Lille Centre Grand Place
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Novotel Hotel

Novotel Lille Centre Grand Place Hotel

116 rue de l'Hopital Militaire 
59000  LILLE
FRANCE

916 reviews
TripAdvisor Rating Based on 916 reviews
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking (Nearby)
    • Public outdoor parking (Paying, Nearby)
    • Public indoor parking (Paying, Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Pet allowed 12  EUR
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking (Nearby)
    • Public outdoor parking (Paying, Nearby)
    • Public indoor parking (Paying, Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Pet allowed 12  EUR
  • Babysitting on request  (Nearby)
  • 100% non-smoking hotel
  • Air Conditioning
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Gift shop/newspaper shop

Leisure and activities

  • Fitness centre
  • Babysitting on request  (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-12:00/18:30-22:30
    • Opening hours : Week-end 06:30-12:00/18:30-22:30

Business services

  • 6 meeting room(s)
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Our rooms

Spacious, with a contemporary design and fully modular, the Novotel room is a real living area and can be adapted to suit all requirements. Surf the Internet with our free WIFIBenefit from a fiber optic WIFI connection in every room to surf the web faster. When you choose an Executive Room, enjoy superior comfort: bathrobe, slippers, Nespresso coffee and free minibar.

  • 104 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 12 family rooms
  • 8 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • Computer
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 2,686 reviews

Our guest reviews for Novotel Lille Centre Grand Place

100% certified reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 916 reviews
Certificate of excellence 2016
AccorHotels certified review
Véronique R. Families - 14/06/2017
« Great location and excellent service »

Very warm welcome from the staff: always willing to help and to offer solutions Excellent location: very close to the old Lille Very good breakfast selection

AccorHotels certified review
Mike D. Couples - 07/06/2017
« Generally satisfied »

Enjoyed the hotel but a bit noisy on the street at night, as we couldn't fully close the window and it was "Pride" weekend so lots of late night revellers! The location was excellent and breakfast very good, although we were late down one day so the choice was reduced, purely our fault and we were up early the next day!

AccorHotels certified review
A Business - 05/06/2017
« quiet & nice hotel, location is great »

Friendly staff, nice rooms, quiet place in the center.

AccorHotels certified review
Alan G. Families - 28/05/2017

Very good

AccorHotels certified review
Marcus Business - 26/05/2017
« Nice rooms, fantastic breakfast, friendly and helpful employees »

The employees were friendly and helpful. The rooms ar small but nice. There is everything you need for a comfortable stay in your hotel. Brekfast was very good. Big selections of everything. Fresh fruits, different selections of bread, Juices, sausage, cheese, tea etc. scrambled eggs.

AccorHotels certified review
Julia Business - 26/05/2017
« Stop reserving money on clients credit cards »

Near to centre

AccorHotels certified review
Cn D. Couples - 21/05/2017
« No airconditioning, shower water controls only giving very hot water, paper cups in rooms. 4 stars? »

We stay at accor group hotels several times a year. We mainly use ibis hotels and find them well equipped. We occasionally stay at Novotels, expecting a slightly higher standard. The Novotel Grand Place at Lille was disappointing, for the reasons in the title, and the paragraph below. The room was pre-paid and I always avoid leaving an "authorisation" on my bank card with Reception, because some banks debit an estimated amount from the account until it is "released" by the hotel, and my UK bank makes a £25 charge for use of my debit card abroad, including hotel "authorisations" (even if you don't actually make a charge). If I have any extras (which is very rare) I pay for them at the time of use. The reception person argued this point with me to an uncomfortable degree. This is not a warm welcome to a hotel.

AccorHotels certified review
Terfaia Business - 17/05/2017
« Bonne situation »

AccorHotels certified review
Robert L. D. I. Couples - 10/05/2017
« We had a wonderful break at the Lille Novotel Grande Place »

From the moment we arrived to necessary follow-up when I foolishly left a precious item in the safe, we had an amazingly positive experience

AccorHotels certified review
Anonymous Couples - 02/05/2017

Helpful staff, room fine, decor bit tired but disabled bathroom very helpful and breakfast excellent

AccorHotels certified review
Anonymous Couples - 02/05/2017

It was a nice stay. The room is generally clean and comfortable. The bed is good. The hotel is centrally located and the staff is helpful. The one area for improvement is that there were only paper cups in the room. It would have been much better if there were glasses in the room, as paper cups could not last for more than a few rounds of hot teas.

AccorHotels certified review
Anonymous Families - 28/04/2017

Good hotel, clean and tidy. We initially got a standard-room which was to small to fit a baby-bed, the baby-stroller and our luggage in. So we got upgraded to an executive room. This was excellent service of the Hotel. Also in the restaurant we were also perfectly helped with the baby-sit etc.

AccorHotels certified review
Anonymous Business - 28/04/2017

Nice welcome from the front desk staff, check-in and check-out very fast. However there was a bad smell in the bathroom.

AccorHotels certified review
Anonymous Business - 26/04/2017

Friendly staff, excellent gym, good room.

AccorHotels certified review
Anonymous Couples - 18/04/2017

Small cupboard with no doors, not enough hanging room. Also room not made up till very late in the afternoon. When the room was finally made, no towels were left in the room, in the morning when we rang for towels they had not arrived for more than 30 minutes later, so we had to phone up again. The bar which closes at midnight closed at 11:30 with no warning whilst we were sat in there. I expected more for a novotel because i had paid more than an ibis, yet was a worse experience than staying at an ibis. My wife and i did not expect this kind of service and experience, and will have to think vety hard about staying at a novotel again.

AccorHotels certified review
Anonymous Families - 17/04/2017

Nice hotel, friendly reception and good breakfast.

AccorHotels certified review
Anonymous Business - 07/03/2017

Great service and friendly staff. They make you feel special and at home

AccorHotels certified review
Anonymous Couples - 05/03/2017

room odor and unfriendly staff

AccorHotels certified review
Anonymous Couples - 04/03/2017

TB / RAS

AccorHotels certified review
Anonymous Families - 01/03/2017

Great location. Clean, comfortable room.

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