Novotel Lille Centre Grand-Place Hotel 4 stars

TripAdvisor rating 4.0/5 1,151 reviews
Novotel Lille Centre Grand-Place
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+ 22 Services
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Hotel extras

  • Charming hotel in the heart of the historic district

  • Stylish restaurant with terrace

  • Large, peaceful family rooms

  • Bike rental point and shuttle to the downtown area nearby

  • Secure public car park next to the hotel

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 12.00 EUR
  • Babysitting on request (Nearby)
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Gift shop/newspaper shop
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Babysitting on request (Nearby)
Business services
  • 6 meeting room(s)
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available

Hotel location

Novotel Lille Centre Grand-Place

116 rue de l'Hopital Militaire
59000
lille
france

Tel: +33328385353

Fax: (+33)3/28385354

Contact email

Check-in from 15h00

Check out up to 12h00

  • CHR B CALMETTE 4 CANTONS :   1 RIHOUR

  • CHR B CALMETTE 4 CANTONS. :   1 REPUBLIQUE

  • FORT DE MONS :   2/1 LILLE FLANDRES

  • By plane

    LILLE LESQUIN At 11km / 6.84 miles

  • By train

    FLANDRES / EUROPE At 1km / 0.62 miles

GPS :50.637001, 3.058622

Currently, close to our hotel

Rihour Palace, visit

From 01/01/2018 to 31/12/2019

At 321 m

Lille 3000: Eldorado

From 27/04/2019 to 01/12/2019

At 754 m

Braderie de Lille, flea market

From 31/08/2019 to 01/09/2019

At 1.1 km

WAAO - Centre of Architecture and Urbanism, visit

From 01/01/2018 to 31/12/2019

At 1.2 km

Benenwerk, Ballroom Brugeoise, music festival

From 10/08/2019 to 10/08/2019

At 65 km

Salvador Dali, exhibition

From 01/01/2018 to 31/12/2019

At 65 km

Choco-Story, Chocolate Museum in Bruges, visit

From 01/01/2013 to 31/12/2019

At 65 km

Nimble fingers in honour of the glory of God, exhibition

From 01/07/2018 to 30/09/2019

At 65 km

Images of lace, exhibition

From 03/08/2018 to 30/09/2019

At 67 km

Our accommodations

Spacious, contemporary, perfectly modular design. The Novotel room is a true space to live in, meeting all your needs. Big screen TV with Bein, RMC Sports, Chinese, Japanese, German channels and much more Benefit from a fiber optic WIFI connection in every room to surf the web faster. When you choose an Executive Room, enjoy superior comfort: bathrobe, slippers, Nespresso coffee and free minibar.

Standard Room with queen-size bed and sofa bed

  • Max. number of persons: ‌3
  • Area: From 25
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Executive Room with queen-size bed and sofa bed

  • Max. number of persons: ‌3
  • Area: From 25
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

NOVOTEL CAFE

Type of cuisine: French

Dine however you want, whenever you want. Enjoy simple, tasty, healthy and balanced cuisine at any time and satisfy all your cravings. Take a moment to relax in the restaurant, bar or terrace, or even in your room.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

An open-plan space that is ideal for relaxing in a warm and friendly environment. For a business meeting or a drink with friends, everything comes together in a perfect moment. Enjoy your break...

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 100 m²

  • Maximum capacity: 90 people

Find out more

Our guest reviews for
Novotel Lille Centre Grand-Place

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

5,206 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

1,151 reviews

Well received.

Customer review rating 4.3/5

Anonymous Business - 10/07/2019 AccorHotels certified review

I enjoyed my stay.

Dear Danie M., We very much appreciate your comments regarding your stay at the Novotel Lille Centre Grand-Place. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marie Ange SAGNIEZ Responsable Réception

Quite good

Customer review rating 4.3/5

Johan Couples - 29/06/2019 AccorHotels certified review

quite good

Dear Johan V., We very much appreciate your comments regarding your stay at the Novotel Lille Centre Grand-Place. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marie Ange SAGNIEZ Responsable Réception

A Pleasant Weekend Break.

Customer review rating 4.3/5

Paul H. Couples - 07/06/2019 AccorHotels certified review

We had a very pleasant 3 nights in Lille,the hotel is in a great location to take in all the city has to offer and is only a 15 walk from the Eurostar station. The staff were so very friendly and helpful especially the front desk, who couldn't have been nicer. The food and drinks were excellent as was the room. A great hotel for a short break.

Dear Paul H., We very much appreciate your comments regarding your stay at the Novotel Lille Centre Grand-Place. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marie Ange SAGNIEZ Responsable Réception

Nice hotel great location

Customer review rating 4.3/5

Mario Families - 04/06/2019 AccorHotels certified review

We had a plesant stay. The hotel has a great location.

Dear Mario K., We very much appreciate your comments regarding your stay at the Novotel Lille Centre Grand-Place. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marie Ange SAGNIEZ Responsable Réception

Nice stay

Customer review rating 4.3/5

E. C. Couples - 02/06/2019 AccorHotels certified review

Good location, excellent housekeeping service, the rooms are a little tired, and could do with a refresh, the carpet in particular looked ready for replacement. The paper cups provided for tea and coffee are tiny and pretty much single use only, before they start to leak. It was good having a small quiet fridge in the room. I'm only 5ft 10" tall yet had to stoop to use the shower. I found the bed ok, but my partner found it uncomfortable. Likewise she wished she had brought her travel hair dryer as the one provided fixed to the wall wasn't ideal.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marie Ange SAGNIEZ Responsable Réception

Not to it’s standards

Customer review rating 4.3/5

Frederic Families - 02/06/2019 AccorHotels certified review

Horrible and dirty hotel

Dear Frederic D., Thank you for taking the time to tell us about your experience at the Novotel Lille Centre Grand-Place. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marie Ange SAGNIEZ Responsable Réception

Weekend away with a baby

Customer review rating 4.3/5

G. Families - 30/05/2019 AccorHotels certified review

This was our first trip abroad with a baby and they were nice enough to provide us with a cot and a baby bath tub which definitely helped. The room was a family room and a reasonable size too. Location of the hotel was great, walking distance to all the sites. The only downfall we really felt was that the hotel room did not have the AC system turned on, this was apparently due to the system still thinking it was still in winter. It was a warm weekend around 18degrees, and the room felt a lot warmer so we had to leave our baby in just his nappy whenever we were in the room.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marie Ange SAGNIEZ Responsable Réception

Lille business trip

Customer review rating 4.3/5

Dan Business - 29/05/2019 AccorHotels certified review

excellent room, quiet, friendly personnel.

Dear Dan B., We very much appreciate your comments regarding your stay at the Novotel Lille Centre Grand-Place. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marie Ange SAGNIEZ Responsable Réception

Clean, comfortable, friendly

Customer review rating 4.3/5

Sian Business - 27/05/2019 AccorHotels certified review

I booked an executive room, which was a good size. The bed was ok, but it was clean and fresh. The hotel was in a great location, the staff were friendly and the breakfast was excellent.

Dear Sian B., We very much appreciate your comments regarding your stay at the Novotel Lille Centre Grand-Place. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marie Ange SAGNIEZ Responsable Réception

expensive

Customer review rating 4.3/5

Anonymous Business - 25/05/2019 AccorHotels certified review

expensive for the quality of the hotel. Confusing in receiving an email on the day of the check out stating that an invoice would be raised and the costs charged to the credit card, when payment in full had already been made at check-in.

Dear Jeff V., Thank you for taking the time to tell us about your experience at the Novotel Lille Centre Grand-Place. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marie Ange SAGNIEZ Responsable Réception

Excellent

Customer review rating 4.3/5

Dominic B. Friends - 19/05/2019 AccorHotels certified review

A pleasant experience

Dear Dominic B., We very much appreciate your comments regarding your stay at the Novotel Lille Centre Grand-Place. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marie Ange SAGNIEZ Responsable Réception

Confortable and ideally located

Customer review rating 4.3/5

Fred Families - 11/05/2019 AccorHotels certified review

Hotel is clean and well located Next to a car park Breakfast is extensive

Dear Federico T., We very much appreciate your comments regarding your stay at the Novotel Lille Centre Grand-Place. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marie Ange SAGNIEZ Responsable Réception

Good stay

Customer review rating 4.3/5

Lw Families - 08/05/2019 AccorHotels certified review

Good location and helpful staff. Quiet and good facilities with very comfy bed, but room could have done with a better clean

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marie Ange SAGNIEZ Responsable Réception

ELEVATOR AND THE ROOM A LITTLE OLD NOW

Customer review rating 4.3/5

Ramazan Business - 07/05/2019 AccorHotels certified review

LOCATION IS PERFECT GREETING AND STAFF WERE WARM ROOM AND ELEVATORS ARE A LITTLE OLD NOW BREAKFAST WAS VERY GOOD INTERNET WAS VERY GOOD

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marie Ange SAGNIEZ Responsable Réception

NOVOTEL LILLE

Customer review rating 4.3/5

Kambire Business - 01/05/2019 AccorHotels certified review

Good. no slippers. the room was a little bit smelly

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marie Ange SAGNIEZ Responsable Réception

High quality , excellent value hotel

Customer review rating 4.3/5

Alan G. Couples - 27/04/2019 AccorHotels certified review

Excellent hotel. I have only one criticism relating to guests arriving by private car. Although public reasonably placed parking is available close to the hotel it would be helpful there was a dedicated drop-off parking space in front of the hotel, particularly for guests with limited mobility. Secondly, as one crosses the square from the public parking there is a large illuminated 'Novotel' sign facing you over a gate/door that is permanently locked. The inconvenience of the hotel lacking private parking would be lessened if guests did not have to walk the extra distance to the front of the hotel.

Dear Alan G., We very much appreciate your comments regarding your stay at the Novotel Lille Centre Grand-Place. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marie Ange SAGNIEZ Responsable Réception

Central, Pleasant, Clean, Great value for money, professional approachable staff and an enjoyable breakfast.

Customer review rating 4.3/5

Shane C. Business - 19/04/2019 AccorHotels certified review

Only stayed one night on business. A very central well kept hotel that is value for money. The staff looked very professional, well trained and approachable. The room was well kept and clean. [I did find it very warm in the middle of the night though.] The breakfast was excellent and I really enjoyed the choice and the quality of the food. The checkout process was very easy and time saving. Thank you.

Dear Shane C., We very much appreciate your comments regarding your stay at the Novotel Lille Centre Grand-Place. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marie Ange SAGNIEZ Responsable Réception

Very comfortable

Customer review rating 4.3/5

Anonymous Couples - 01/04/2019 AccorHotels certified review

Comfortable, quiet, pleasant staff.

Dear Nicola K., We very much appreciate your comments regarding your stay at the Novotel Lille Centre Grand-Place. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marie Ange SAGNIEZ Responsable Réception

HOTEL COMODO

Customer review rating 4.3/5

Sergio E. A. T. Families - 27/03/2019 AccorHotels certified review

ESTANCIA CORTA PERO AGRADABLE

Dear Sergio Abeso T., We very much appreciate your comments regarding your stay at the Novotel Lille Centre Grand-Place. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marie Ange SAGNIEZ Responsable Réception

Very satisfied with service and quality of room

Customer review rating 4.3/5

Anonymous Business - 27/03/2019 AccorHotels certified review

I have no concerns. Service and room were very good.

Dear Charles R., We very much appreciate your comments regarding your stay at the Novotel Lille Centre Grand-Place. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marie Ange SAGNIEZ Responsable Réception
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