Hotel - Novotel Lille Centre Grand-Place
Novotel Hotel Novotel Hotel

Novotel Lille Centre Grand-Place Hotel

4.0/5 1,126 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
    • Internet access via Fiber Optics
  • Parking  (Nearby)
    • Public outdoor parking
    • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Pets allowed 12  EUR
  • Babysitting on request  (Nearby)
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Gift shop/newspaper shop

Leisure and activities

  • Fitness centre
  • Babysitting on request  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-12:00/18:30-22:30
    • Opening hours : Week-end 06:30-12:00/18:30-22:30

Business services

  • 6 meeting room(s)
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Our rooms

Spacious, contemporary, perfectly modular design. The Novotel room is a true space to live in, meeting all your needs. Big screen TV with Bein, RMC Sports, Chinese, Japanese, German channels and much moreBenefit from a fiber optic WIFI connection in every room to surf the web faster. When you choose an Executive Room, enjoy superior comfort: bathrobe, slippers, Nespresso coffee and free minibar.

  • 104 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 12 family rooms
  • 8 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • Internet access via Fiber Optics
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 4,877 reviews

Our guest reviews for Novotel Lille Centre Grand-Place

100% genuine reviews from our guests

Find out more
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4.0/5 TripAdvisor Rating 1,126 reviews
Alex D. Couples - 12/03/2019 AccorHotels certified review
« clean, comfy, great service and awesome breakfast »

Easy check-in check-out, comfortable and clean, the executive suite was awesome and the breakfast was beautiful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alexandre D., We very much appreciate your comments regarding your stay at the Novotel Lille Centre Grand-Place. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marie Ange SAGNIEZ Responsable Réception

Sergey Business - 05/03/2019 AccorHotels certified review
« Nice and clean hotel »

I stand only one night in the hotel. Everything was good. The room is clean, pretty big. The breakfast was also good. The team at reception was friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sergey K., We very much appreciate your comments regarding your stay at the Novotel Lille Centre Grand-Place. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marie Ange SAGNIEZ Responsable Réception

Anonymous Business - 02/03/2019 AccorHotels certified review
« I did not get my room and had to wait to be transferred to the hotel I did not choose »

As I said - I arrived very late at night and was told that there was a problem with my room. Than had to wait for a taxi which took me to other Novotel in a place of Lille I did not choose. The room was big but I did not appreciate the bathroom which was big and empty with plastic lavabo. I was very tired because of this experience, got to bad late and had to wake up soon to go to work. On my way back I step by to the Lille Europe Novotel to ask for a facture and even this could not be done properly - I was told that I did the reservation on Expedia so have to ask Expedia for the facture... I could not believe my ears as it is a 4 star hotel if I understood correctly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Monika S., Thank you for taking the time to tell us about your experience at the Novotel Lille Centre Grand-Place. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. When you book an hotel with Expedia, or any travel agency, we don't have any bill. You have to ask this bill to your travel agency. We were fully booked and you had the last room available. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marie Ange SAGNIEZ Responsable Réception

Anonymous Couples - 10/02/2019 AccorHotels certified review
« Weekend lillois »

Excellente expérience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marion C., We very much appreciate your comments regarding your stay at the Novotel Lille Centre Grand-Place. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marie Ange SAGNIEZ Responsable Réception

Barry C. Couples - 07/02/2019 AccorHotels certified review

Comfortable, within easy reach of main sites.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Barry C., We very much appreciate your comments regarding your stay at the Novotel Lille Centre Grand-Place. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marie Ange SAGNIEZ Responsable Réception

Thomas L. Business - 03/02/2019 AccorHotels certified review
« I felt welcome and treated well in an attractive environment. »

I had an enjoyable and comfortable hotel experience .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Thomas L., We very much appreciate your comments regarding your stay at the Novotel Lille Centre Grand-Place. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marie Ange SAGNIEZ Responsable Réception

Adrian R. Couples - 13/01/2019 AccorHotels certified review
« Consistent high standard »

We have stayed here many times before and love the location and its friendly staff. The only downside is the rooms are looking a little tired.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Adrian R., We very much appreciate your comments regarding your stay at the Novotel Lille Centre Grand-Place. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marie Ange SAGNIEZ Responsable Réception

D. Couples - 10/01/2019 AccorHotels certified review
« We always find what we expect from the Novotel group »

The difference with the other times we stayed at Novotel is the extent of TV channels. It is now about 36. For my husband, it makes a difference.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Julian D., We very much appreciate your comments regarding your stay at the Novotel Lille Centre Grand-Place. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marie Ange SAGNIEZ Responsable Réception

Christine Couples - 05/01/2019 AccorHotels certified review
« Nice hotel ,good location »

A good hotel with nice bedroom and bathroom . 8 mn walk to Grand Place and old town . The buffet breakfast Is very good and a lot of options,the staff very pleasant. A place to recommend .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christine D., We very much appreciate your comments regarding your stay at the Novotel Lille Centre Grand-Place. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marie Ange SAGNIEZ Responsable Réception

Hap Couples - 04/01/2019 AccorHotels certified review
« Excellent hotel. Pleasant, helpful and efficient staff »

Very comfortable accommodation; good food at a reasonable price. Unfortunately my car was broken into while parked outside the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hugh P., We very much appreciate your comments regarding your stay at the Novotel Lille Centre Grand-Place. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marie Ange SAGNIEZ Responsable Réception

Will Families - 03/01/2019 AccorHotels certified review
« Ideal for the Christmas Market and Christmas Shopping »

The Hotel is excellently situated for the city centre. I can't fault the building, facilities or staff. All where superb. The lack of parking should have been expected. It was a very busy pre-Christmas weekend and I drive a large pick up truck. Ideally situated if you drive a small car, not so for anything large.

Our hotel has responded to the review
Our hotel has responded to the review

Dear William W., We very much appreciate your comments regarding your stay at the Novotel Lille Centre Grand-Place. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marie Ange SAGNIEZ Responsable Réception

Manu P. Families - 01/01/2019 AccorHotels certified review
« Nice cozy hotel, just 5' away from many LIlle's attractions. »

Are you going to Lille for Xmas market, shopping , or walkings & discovery you are just 5-15mins away from many location like the Grand Place, Lille's Opera, Notre-Dame de la Treille Cathedral, Euralille Shopping mail etc... in the evening feel free to walk side roads for a drinks or some food or enjoy the Novotel's bar with 80ies music Last but not least there is a public car parking (Nouveau Siecle) just around the corner at decent price.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Manu P., We very much appreciate your comments regarding your stay at the Novotel Lille Centre Grand-Place. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marie Ange SAGNIEZ Responsable Réception

Ellen Families - 31/12/2018 AccorHotels certified review
« Very good »

The check in person was very nice and helpful. We called around midnight to have a room with babybed and all was prepared when we arrived. Bfst in the room was quiet complete.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Antoine G., We very much appreciate your comments regarding your stay at the Novotel Lille Centre Grand-Place. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff ! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We wish you a beautiful new year 2019 ! Ingrid Goorden Assistant Front Office Manager

C. M. Families - 30/12/2018 AccorHotels certified review
« Comfortable and quiet hotel with great breakfast »

Bed was comfortable, room was quiet and not too hot, breakfast offered nice and tasty selection. Nice service from all the staff including the room cleaners!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christine M., We very much appreciate your comments regarding your stay at the Novotel Lille Centre Grand-Place. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Have a great day and we wish you a beautiful new year 2019 ! Ingrid Goorden Assistant Front Office Manager

Steve E. Couples - 28/12/2018 AccorHotels certified review
« Perfect location, nice room, new bed and bathroom, no complaints. »

Same as above...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stephen S., We very much appreciate your comments regarding your stay at the Novotel Lille Centre Grand-Place. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff ! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Have a great week-end and we wish you a beautiful new year 2019 ! Ingrid Goorden Assistant Front Office Manager

Anonymous Families - 26/12/2018 AccorHotels certified review
« good »

friendly staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Abdel-Aziz D., We very much appreciate your comments regarding your stay at the Novotel Lille Centre Grand-Place. It is always a pleasure to receive positive feedback. I will share your comments with our team. Regarding your check-out, could you tell us what was wrong ? As we can perfect or improve this point. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Have a great week-end and we wish you a beautiful new year 2019 ! Sincerely, Ingrid Goorden Assistant Front Office Manager

V. Couples - 18/12/2018 AccorHotels certified review
« Average Novotel - Great position »

This Novotel is a standard one - just one point that is really not good - the soap, shampoo, conditioner are all in one big bottle in the shower - not nice at all. The location is absolutely superb !!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs Chola Thanks to take the time to share your opinion regarding your stay at the Novotel Lille Centre Grand Place. We actually changed the products in the bathroom for a double gel / wall shampoo that is in line with the environmental approach. Hope to see you in our hotel for your next stay. Have a great day. Sincerely, Ingrid Goorden Assistant Front Office Manager

John Couples - 12/12/2018 AccorHotels certified review
« Good base for our Christmas market trip »

excellent value for money with very nice friendly staff .

Our hotel has responded to the review
Our hotel has responded to the review

Dear John W., We very much appreciate your comments regarding your stay at the Novotel Lille Centre Grand-Place. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marie Ange SAGNIEZ Responsable Réception

Andy J. R. Couples - 11/12/2018 AccorHotels certified review
« Comfortable clean great location »

Very pleased with everyone at reception always smiled at you also chambermaids said hello with a smile

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrew r., We very much appreciate your comments regarding your stay at the Novotel Lille Centre Grand-Place. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marie Ange SAGNIEZ Responsable Réception

Erdo G. Business - 09/12/2018 AccorHotels certified review
« Nice service and good room »

Staying in Novotel is good, with room enough to work at the desk. And a good bed and rest. Nice breakfast. Which stops a little early at 930 hours.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Erdo G., We very much appreciate your comments regarding your stay at the Novotel Lille Centre Grand-Place. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marie Ange SAGNIEZ Responsable Réception

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