Hotel - Novotel Lille Centre Grand Place
Novotel Hotel Novotel Hotel

Novotel Lille Centre Grand Place Hotel

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4.0/5 975 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 89.00 EUR Non member rate
From 84.55 EUR Member's rate Members’ Rate, join while you book
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Check-in from 15h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking  (Nearby)
    • Public outdoor parking (Paying, Nearby)
    • Public indoor parking (Paying, Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Pet allowed 12  EUR
  • Breakfast buffet

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking  (Nearby)
    • Public outdoor parking (Paying, Nearby)
    • Public indoor parking (Paying, Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Pet allowed 12  EUR
  • Babysitting on request  (Nearby)
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Gift shop/newspaper shop

Leisure and activities

  • Fitness centre
  • Babysitting on request  (Nearby)

Catering

  • Breakfast buffet
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-12:00/18:30-22:30
    • Opening hours : Week-end 06:30-12:00/18:30-22:30

Business services

  • 6 meeting room(s)
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, with a contemporary design and fully modular, the Novotel room is a real living area and can be adapted to suit all requirements. Surf the Internet with our free WIFIBenefit from a fiber optic WIFI connection in every room to surf the web faster. When you choose an Executive Room, enjoy superior comfort: bathrobe, slippers, Nespresso coffee and free minibar.

  • 104 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 12 family rooms
  • 8 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Remote control TV
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • Computer
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 3,303 reviews

Our guest reviews for Novotel Lille Centre Grand Place

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 975 reviews
AccorHotels certified review
Sarah Business - 04/12/2017
« Central hotel with helpful staff and reasonable facilities »

Staff were friendly, restaurant and breakfast very good, room was fairly basic but clean and tidy - I'd have appreciated more tea, coffee and milk and perhaps a larger bottle of water in the room. Cleaner came to clean my room before I checked out which I personally didn't mind but I can imagine other customers may not have been so keen on.

AccorHotels certified review
Anonymous Couples - 02/12/2017
« Excellent location. Super friendly staff »

Room was excellent. Only downside was that English breakfast tea was not supplied as standard, however, each day the staff went out of their way to fetch some for us from the breakfast room. Range of TV channels was good - nice to have some channels in English that were not entirely taken up by the News!

AccorHotels certified review
Sarah Families - 01/12/2017

Check in/out was quick and easy. We were able to check in earlier than the 3pm time on the website which was really helpful! Great location which was central but not noisy during the night which is a great mix!

AccorHotels certified review
D. Business - 29/11/2017
« PB de facture »

Soucis de facturation

AccorHotels certified review
Customer L. Couples - 28/11/2017
« I expected more from Novotel in L. »

The hotel room was incredibly noisy. You could hear absolutely everything from the other rooms. Especially the shower. The room itself was poorly organized with the toilet separate from the bathroom (and with no sink!). Breakfast was a disappointment as well with limited choices.

AccorHotels certified review
Anonymous Couples - 27/11/2017
« MR CHRISTOPHER C. »

It was fine and up to the standard on previous occasions apart from the problem caused by the combination of the temperature being set at 35 degrees Celsius, the window left closed and the smell caused by the chemicals used in connection with replacing the carpet ("moquette"). When we first arrived we had to turn down the temperature to 20 degrees, open the window and prop open the door to clear the room of fumes. , Unfortunately the second day we came back to find that the person cleaning g the room had turned the temperature back up to 35 degrees and left the window closed . The following day things were better after I had asked reception to tell the person concerned not to touch the thermostat. I appreciate that the fitting of new carpets . and the carrying out of tasks such as repainting has to be carried out when hotels are less busy and that this tends to be when the weather is colder but attention should be paid to the inevitable build- up of fumes if the temperature is turned up high and the window kept closed.

AccorHotels certified review
Benb Couples - 22/11/2017
« Conveniently located hotel with friendly, helpful staff »

We arrived in Lille before we could check in to the hotel but the hotel were happy to provide us with access to the luggage room to leave our bags so that we could head out and explore the town. The centre of the town is less than 5 minutes walk away and our walk from the Eurostar had only taken about 20 minutes across town. The room was clean and welcoming and we were similarly able to leave our luggage on our departure day until we needed to make our way back across town for the return train. Breakfast was varied and well presented. I would definitely look to stay at this hotel again if I return to Lille.

AccorHotels certified review
Anonymous Friends - 21/11/2017
« Very efficient, friendly and ideally placed in the centre of Lille, a car park is also conveniently close »

It was an over night stay to attend a wine fair. The receptionist was pleasant, cheerful and efficient. the breakfast the next day was very good

AccorHotels certified review
Anonymous Couples - 20/11/2017

Very good. Excellent service. Really appreciated the upgrade. Thank you.

AccorHotels certified review
Adrian B. Friends - 19/11/2017

We stay hear once a year a real conveniently situation nice functional hotel in a lovely vity

AccorHotels certified review
Anonymous Business - 13/11/2017
« Comfortable stay in this hotel »

Experience expected from Novotel. good food, comfortable, all amenities were there. Clean hotel, friendly staff, especially in the restaurant.

AccorHotels certified review
Stephan Friends - 05/11/2017
« Terrible food in the bar and unfriendly cleaning staff. Questionable hygiene in the rooms »

See title

AccorHotels certified review
Gvdp Friends - 05/11/2017
« Not a 4 stars hotel »

The location was good, but the rooms were too Spartan, with small bathrooms, with little or no amenities in the hotel, and a miniscule fitness room. More like a 3 stars. Definitively not worth the money.

AccorHotels certified review
Kristof Business - 05/11/2017
« My favourite hotel brand »

.

AccorHotels certified review
Anonymous Business - 02/11/2017
« my one night stay »

I liked very much the check-out procedure, where the invoice is issued by mail, so no cue at the desk in the morning. The room was ok, the dinner was fairly expensive and there was limited choice on the menu

AccorHotels certified review
Anonymous Families - 01/11/2017
« Mr »

Very good as usual

AccorHotels certified review
Muppet Couples - 31/10/2017
« Really nice hotel in great location »

Lovely nice clean hotel, central & friendly staff

TripAdvisor review
Business - 31/10/2017
« Another enjoyable stay »

I have stayed at the Novotel Lille Centre Grand Place several times and always had a good experience. This trip was no exception. The rooms were well maintained, the staff courteous and the location is excellent.

Our hotel has responded to the review
Our hotel has responded to the review

We very much appreciate your comments regarding your stay at the Novotel Lille Centre Grand Place. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marie Ange SAGNIEZ

AccorHotels certified review
Jlw Friends - 28/10/2017
« Good location. Ideal for a couple of nights stay »

Easy to find in the centre of town and just a short walk away from everything you need. Pleasant staff. We were directed to a large underground secure public car park which was good and only €11 for 24 hours-fab!

AccorHotels certified review
Terry B. Business - 23/10/2017
« Good business hotel for a short stay »

Rooms were good size and breakfast was also good. Service was as expected and no complaints, will stay again start of Dec for 4 nights.

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