Hotel - Novotel Lille Centre Grand-Place
Novotel Hotel Novotel Hotel

Novotel Lille Centre Grand-Place Hotel

4.0/5 1,093 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
    • Internet access via Fiber Optics
  • Parking  (Nearby)
    • Public outdoor parking
    • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • pets allowed 12  EUR
  • Babysitting on request  (Nearby)
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Gift shop/newspaper shop

Leisure and activities

  • Fitness centre
  • Babysitting on request  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-12:00/18:30-22:30
    • Opening hours : Week-end 06:30-12:00/18:30-22:30

Business services

  • 6 meeting room(s)
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Our rooms

Spacious, with a contemporary design and fully modular, the Novotel room is a real living area and can be adapted to suit all requirements. Surf the Internet with our free WIFIBenefit from a fiber optic WIFI connection in every room to surf the web faster. When you choose an Executive Room, enjoy superior comfort: bathrobe, slippers, Nespresso coffee and free minibar.

  • 104 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 12 family rooms
  • 8 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • Internet access via Fiber Optics
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 4,400 reviews

Our guest reviews for Novotel Lille Centre Grand-Place

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,093 reviews
Taavi S. Families - 07/11/2018 AccorHotels certified review
« Good stay in the centre of Lille »

Warm welcome and parking advice on arrival, all the relevant information one would need. The location is good, breakfast definitely worth the extra. Rooms are OK and ours didn’t have much view to admire. The games area by reception is good for the kids.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marie Ange SAGNIEZ Responsable Réception

J E. Families - 02/11/2018 AccorHotels certified review
« A very relaxing stay »

Everything was fine, good rooms, good food and relaxing atmosphere

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marie Ange SAGNIEZ Responsable Réception

Pedro C. Business - 31/10/2018 AccorHotels certified review
« Mosquitoes in the room »

I don’t think I will return

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pedro C., Thank you for taking the time to tell us about your experience at the Novotel Lille Centre Grand-Place. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marie Ange SAGNIEZ Responsable Réception

Paul E. Couples - 28/10/2018 AccorHotels certified review
« A comfortable welcoming stay close to the centre of Lille. »

Reception was welcoming, room was comfortable, bar and restaurant were pleasant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul E., We very much appreciate your comments regarding your stay at the Novotel Lille Centre Grand-Place. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marie Ange SAGNIEZ Responsable Réception

Anonymous Business - 28/10/2018 AccorHotels certified review

Super

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maureen R., We very much appreciate your comments regarding your stay at the Novotel Lille Centre Grand-Place. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marie Ange SAGNIEZ Responsable Réception

Sarah Families - 21/10/2018 AccorHotels certified review

It was my husband’s 40th birthday and when we arrived the entire room was decorated with balloons and there was a small gift and card for my husband! It was such a nice touch! Thank you for a great weekend!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sarah N., We very much appreciate your comments regarding your stay at the Novotel Lille Centre Grand-Place. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marie Ange SAGNIEZ Responsable Réception

Anonymous Solo - 21/10/2018 AccorHotels certified review
« A satisfactory hotel »

The hotel is typical of the Novotel brand. Room was clean, offering basic services. Whilst it appears to have a bar, I found it difficult to gain attention for service during the late afternoon, so went elsewhere.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jenny L., We very much appreciate your comments regarding your stay at the Novotel Lille Centre Grand-Place. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marie Ange SAGNIEZ Responsable Réception

John H. Business - 16/10/2018 AccorHotels certified review
« Excellent »

The staff were excellent in all aspects

Our hotel has responded to the review
Our hotel has responded to the review

Dear John H., We very much appreciate your comments regarding your stay at the Novotel Lille Centre Grand-Place. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marie Ange SAGNIEZ Responsable Réception

Anonymous Friends - 09/10/2018 AccorHotels certified review
« Perfect when you just need to spend a night in Lille. »

Beautiful room, excellent bed, delicious breakfast. The only downside for me was the bathroom; when I turned on the tap, a nasty smell came up through the drains. When I emptied the basin, dirty water overflowed in the shower. I had exactly the same experience at the Novotel Hotel in Lyon last year. Also I found it very difficult to change the temperature of the water in the shower and to use the shower head manually.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marie Ange SAGNIEZ Responsable Réception

Anonymous Couples - 08/10/2018 AccorHotels certified review
« Hotel feeling its age, but good location & great staff »

Rooms need a refresh, but are well appointed. Breakfast options are limited for vegetarian/vegan. Staff catered for a vegan breakfast without fuss, so for this they get top marks

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dinesh R., We very much appreciate your comments regarding your stay at the Novotel Lille Centre Grand-Place. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marie Ange SAGNIEZ Responsable Réception

Anonymous Business - 06/10/2018 AccorHotels certified review
« great staff »

They went above and beyond accommodating a change of date last minute

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ilaria G., We very much appreciate your comments regarding your stay at the Novotel Lille Centre Grand-Place. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marie Ange SAGNIEZ Responsable Réception

Dindu Couples - 04/10/2018 TripAdvisor review
« Great service, good location »

Although hotel and rooms are feeling their age, the hotel is welcoming and staff excellent. They didn't have many options for vegans at breakfast, so they duly catered for it without fuss. So for that they get top marks. Hotel is well situated from the main squares and old town. Parking is available behind the hotel in the 'Nouveau Siecle' Car park (doesn't belong to Accor).

Our hotel has responded to the review
Our hotel has responded to the review

Thanks so much for this nice review. Best regards, Marie Ange SAGNIEZ

Sylvia H. Couples - 01/10/2018 AccorHotels certified review
« Great place to stay »

The hotel was beautiful and pristine clean. Breakfast Buffett had a really great variety of foods, can’t fault anything at all. Thanks for your friendly hospitality.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sylvia H., We very much appreciate your comments regarding your stay at the Novotel Lille Centre Grand-Place. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marie Ange SAGNIEZ Responsable Réception

Martin P. Couples - 01/10/2018 AccorHotels certified review
« Wonderful hotel just begind the Grand Place Lille »

The hotel is just the other side of the Grand Place, now the Place Charles De Gaulle. It's about a 20 minute walk from the Lille Europe Railway station. The hotel is easy to find. Reception was expecting us and the person behind spoke English far better than I speak French. We had an executive room and the amount of space that we had was wonderful. The whole place, our room, the corridor, the central area and the café is kept up to a very high standard. We didn't have breakfast in the café but we did have a drink in there. The staff are very friendly and reception is manned 24 hours a day. Lille is lovely and I can't imagine that we could have had a better time in any other hotel. Highly recommended.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Martin P., We very much appreciate your comments regarding your stay at the Novotel Lille Centre Grand-Place. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marie Ange SAGNIEZ Responsable Réception

Anonymous Business - 29/09/2018 AccorHotels certified review
« Everything I needed »

Helpful staff, great location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marie Ange SAGNIEZ Responsable Réception

Couples - 27/09/2018 TripAdvisor review
« Wonderful hotel close to the Grand Place »

The hotel is just the other side of the Grand Place, now the Place Charles De Gaulle. It's about a 20 minute walk from the Lille Europe Railway station. The hotel is easy to find. Reception was expecting us and the person behind spoke English far better than I speak French. We had an executive room and the amount of space that we had was wonderful. The whole place, our room, the corridor, the central area and the café is kept up to a very high standard. We didn't have breakfast in the café but we did have a drink in there. The staff are very friendly and reception is manned 24 hours a day. Lille is lovely and I can't imagine that we could have had a better time in any other hotel. highly recommended.

Our hotel has responded to the review
Our hotel has responded to the review

We very much appreciate your comments regarding your stay at the Novotel Lille Centre Grand-Place. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Peter M. Families - 12/09/2018 AccorHotels certified review
« Very enjoyable »

Room was very comfortable and clean. The staff were very friendly. I was especially grateful for the birthday gift the hotel team left in my room - that was a really nice thing to do.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marie Ange SAGNIEZ Responsable Réception

Troy Couples - 11/09/2018 AccorHotels certified review
« The best service ever »

This hotel would rate 10/10 based purely on service. The check-in was probably the most efficient that I have ever experienced. A good overview of all aspects of my stay was detailed and presented flawlessly. The good service continued in the bar and restaurant. The rooms were comfortable and quiet but maybe it is time for the hotel to consider a revamp and update but don't let this put you off.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Troy P., We very much appreciate your comments regarding your stay at the Novotel Lille Centre Grand Place. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marie Ange SAGNIEZ Responsable Réception

Charles Business - 08/09/2018 AccorHotels certified review
« Timely service and clean room »

Desk was helpful, room was clean and serviced daily. Breakfast selection was great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Charles Winston Mr R., We very much appreciate your comments regarding your stay at the Novotel Lille Centre Grand Place. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marie Ange SAGNIEZ Responsable Réception

D. S. Couples - 29/08/2018 AccorHotels certified review
« the welcome was exceptional, very lively and smiling staff. »

experience was great, location very good. looking forward for our next visit.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr d., We very much appreciate your comments regarding your stay at the Novotel Lille Centre Grand Place. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Have a great week-end ! Ingrid Goorden Assistant Front Office Manager

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