ibis Chartres Centre Cathédrale Hotel 3 stars

TripAdvisor rating 4.0/5 1,053 reviews
ibis Chartres Centre Cathédrale
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Hotel extras

  • ACCUEIL VÉLO (CYCLISTS WELCOME) AND HEBERGEMENT PECHE 28 (FISHING ACCOMMODATION) CERTIFIED

  • LEAFY OUTDOOR TERRACE

  • PRIVATE UNDERCOVER GARAGE

  • MAGNIFICENT VIEW ON THE BANKS OF THE RIVER EURE

  • IN THE CITY CENTER, AN 8-MIN WALK FROM THE CATHEDRAL

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 5.00 EUR
  • Air conditioned
  • Early check-in/Late check-out
  • Shoe shine machine
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Other sports activities
Business services
  • 1 meeting room(s)
  • Web corner

Hotel location

ibis Chartres Centre Cathédrale

14, place Drouaise
.
.
28000
chartres
france

Tel: +33237360636

Fax: (+33)2/37361720

Contact email

Check-in from 12h00

Check out up to 12h00

  • LES HAUTS DE CHARTRES :   7 PLACE DROUAISE

  • By plane

    PARIS ORLY At 80km / 50 miles

  • By plane

    PARIS ROISSY CHARLES DE GAULLE At 120km / 75 miles

  • By car

    CHARTRES 2/PARIS-LE MANS At 7km / 4.38 miles

  • By car

    CHARTRES EST 2/LE MANS-PARIS At 7km / 4.35 miles

  • By train

    CHARTRES At 1km / 0.63 miles

GPS :48.452645, 1.48972

Our accommodations

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Standard Room with 1 double bed

  • Max. number of persons: ‌2
  • Area: From 15
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Standard Room with two single beds

  • Max. number of persons: ‌2
  • Area: From 15
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Standard Room with 1 double bed and 1 rollawaybed

  • Max. number of persons: ‌3
  • Area: From 15
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Superior Room with one double bed and one single bed

  • Max. number of persons: ‌3
  • Area: From 23
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Standard Room with 1 double bed and twin beds + garden view.

  • Max. number of persons: ‌4
  • Area: From 25
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Our restaurants and bars

IBIS KITCHEN PIZZA & PASTA

Type of cuisine: Mediterranean

The Italian canteen for pastas and pizza.

Dinner

18:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR RENDEZ VOUS

Photo non contractuelle / Strictly non binding

Relaxation on the menu. A bit to eat, something to drink... It's the one rendezvous you need for a new take on work and leisure.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 32 m²

  • Maximum capacity: 14 people

Find out more

Our guest reviews for
ibis Chartres Centre Cathédrale

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

3,055 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

1,053 reviews

Pit on the way home.

Customer review rating 4.3/5

Mark Couples - 11/07/2019 AccorHotels certified review

Overall, very good. Well situated, room adequate, staff helpful, could have done with a couple more towels. Good breakfast.

Awesome, welcoming helpful respectful

Customer review rating 4.3/5

Tina G. Couples - 10/07/2019 AccorHotels certified review

Ophelie was extremely helpful, we had problems working the air conditioning and a light was flickering, both fixed immediately. We loved sitting down by the river relaxing. We were happy with all the TV channels to watch sport. The breakfast was superb, great variety, very generous. We loved to be able to use the Chartres Pass. I would recommend this hotel every time for a stay in beautiful Chartres.

Comfortable hotel near the town centre and the Cathedral

Customer review rating 4.3/5

Bob Couples - 05/07/2019 AccorHotels certified review

Pleasant break in our journey close to very good restaurants. Staff very friendly and helpful. Room clean and comfortable.

Basic but comfortable

Customer review rating 4.3/5

John S. Couples - 01/07/2019 AccorHotels certified review

Very good. Friendly and helpful staff, very comfortable bed, excellent breakfast.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Nathalie VOGELWEITH Directrice Hôtel Ibis Chartres Cathédrale

Room with a view

Customer review rating 4.3/5

Richard J. Couples - 26/06/2019 AccorHotels certified review

Our first experience with an Ibis hotel, and it was overall a good one. Firstly, check-in is at a very friendly 12 PM, which leaves a lot of the afternoon to do stuff unencumbered with luggage etc. Underground parking is free, which is a nice touch. Staff are friendly and efficient. It was particularly gratifying that our food and drink was stored overnight in a hotel fridge as the rooms do not have them. Rooms are compact but decently arranged and the shower was good. Best feature was a great view of the Chartres cathedral from the window, especially magnificent at night. Quite expansive bar and restaurant service that we did take advantage of. Best feature was the large terrace nestled by the banks of the Eure and a second almost secret covered area right by the water: very picturesque and tranquil - a great place to enjoy a beverage although food is not served in that spot. Although down the hill from the cathedral and center of town it is about 800 m - 1 km to walk. Only negatives were a broken side-table by the bed that led to some spillage and at night there was an odd low-level, yet audible, kind of sound that fluctuated in intensity, which both of us found quite annoying. The source of it was unclear but it seemed to originate within the hotel itself.

Expensive for one person - no single rooms available when looking

Customer review rating 4.3/5

Mr M. G. Solo - 25/06/2019 AccorHotels certified review

All good thought car park charges were unnecessary additional expense for a motorbike

Very comfortable, with supportive and friendly staff

Customer review rating 4.3/5

Howard J. Couples - 19/06/2019 AccorHotels certified review

Excellent and reliable, what we always get from Ibis. Excellent dinner. Staff very helpful when we lost a gilet. Location excellent and we were delighted that our room had a view of the cathedral. Public parking was very useful at weekend.

Good overnight stay

Customer review rating 4.3/5

John S. Couples - 19/06/2019 AccorHotels certified review

Nice room, very comfortable bed. Well situated for the centre of Chartres. Good parking though it wasn’t clear on the web how much or indeed if you had to pay. We booked the evening meal which was ok, nothing more. A 30 minute wait to get a seat in the restaurant was well managed by the manager who offered us complementary aperitifs.

A pleasant stayover

Customer review rating 4.3/5

Simon Couples - 15/06/2019 AccorHotels certified review

Once again a very pleasant stay overnight on our way South. Friendly, welcoming and professional staff. Clean and most comfortable room. Excellent breakfast and enjoyable evening meal.

Customer review rating 4.3/5

Mr &. M. E. G. T. Couples - 13/06/2019 AccorHotels certified review

Have stayed for many years on route south And as always very pleased staff are very good

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nathalie VOGELWEITH Directrice Hôtel Ibis Chartres Cathédrale

Helpful staff, good restaurant, very small rooms.

Customer review rating 4.3/5

Win C. Friends - 06/06/2019 AccorHotels certified review

A good stay. A small group of travelers traveling with their travel agent......From the US>

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Nathalie VOGELWEITH Directrice Hôtel Ibis Chartres Cathédrale

noisy room matteress topper moves

Customer review rating 4.3/5

Ed B. Couples - 05/06/2019 AccorHotels certified review

My matteress topper moved on my bed resulting in a ridge down the middle of the bed. Noisy banging in hotel restaurant didn't have full menu on offer.

Dear PAMELA b., Thank you for taking the time to tell us about your experience at the ibis Chartres Centre Cathédrale. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nathalie VOGELWEITH Directrice Hôtel Ibis Chartres Cathédrale

Short Break

Customer review rating 4.3/5

Chrish Friends - 04/06/2019 AccorHotels certified review

Four nights bed and breakfast. Close to city centre Clean room. Polite staff. Secure parking. Decent breakfast. Reasonable cost.

The ground floor room was noisy because of the traffic. A machine started at 06.30am and was disturbing.

Customer review rating 4.3/5

Anonymous Business - 03/06/2019 AccorHotels certified review

The ground floor room was noisy most of the night because of traffic noise, it needs triple glazing. A machine started at 06.30am and went on intermittently for half an hour. My friends on the third floor were very happy with their room. The dinner at 19.30 was excellent. The breakfast was very good. The receptionist Leila was excellent. All the staff were good. The noise in ground floor room was NOT good.

So much potential but wasted by poor management.

Customer review rating 4.3/5

Paul A. Families - 01/06/2019 AccorHotels certified review

Good arrival process. But from then on in it was disappointing. Getting a drink at the bar in the evening...it took 10 minutes to get a cup of tea as there were no tea had to be found. Nor could I pay for 4 drinks using a €50 note, apparently there was no change despite it being a €20 bar charge?? The next morning at breakfast was like a war zone. No cups. No plates. No cutlery. No milk. Basically no breakfast. Lots of complaints. Tense, unhappy staff. We left so as not to get involved in the arguments that customers were having at reception. Very bad atmosphere. The worst I’ve ever had at any Accor hotel in 10 years. Great location. Should be a great hotel - but such a lot of work required to make it welcoming and comfortable. All individual staff were great - there just weren’t enough of them with the right training.

Dear PAUL A., Thank you for taking the time to tell us about your experience at the ibis Chartres Centre Cathédrale. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Thank you for yours comments about the staff. Sincerely, Nathalie VOGELWEITH Directrice Hôtel Ibis Chartres Cathédrale

My worst ibis stay so far

Customer review rating 4.3/5

F. Couples - 01/06/2019 AccorHotels certified review

Wonderful friendly staff but let down by very dirty bathroom floor and a drink paid cash at the bar also added to my room. Unnecessary inconvenience to explain and have it removed. Not what I expect to deal with after 9 hours on the road. Again I would like to thank the staff for their efforts but some things need addressing

Adequate

Customer review rating 4.3/5

Susan L. Couples - 28/05/2019 AccorHotels certified review

Room was small but adequate for one night, couldn't decide if the carpet was patterned or heavily stained. Parking is good but the uphill walk into the town centre was not! Disappointed by staff knowledge and attitude. Receptionist told us hotel bar was opened 24 hours. At 11pm night staff (appeared to be receptionist and a member of kitchen staff) were adamant that the bar is only open for soft drinks. They clearly did not like their conversation being interrupted and told us to go to the pub. Breakfast was ok.

Dear SUSAN L., We very much appreciate your comments regarding your stay at the ibis Chartres Centre Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nathalie VOGELWEITH Directrice Hôtel Ibis Chartres Cathédrale

Comfortable

Customer review rating 4.3/5

Graham Couples - 27/05/2019 AccorHotels certified review

Bed and room clean and location superb! Staff friendly!

Usual Ibis good value

Customer review rating 4.3/5

Jon B. Couples - 27/05/2019 AccorHotels certified review

Hotel was well-located and delivered the usual Ibis experience, although the breakfast was somewhat disappointing (limited range of food and slightly poor quality compared with previous Ibis stays). Staff were friendly and helpful.

Not Great

Customer review rating 4.3/5

Cathie W. Couples - 26/05/2019 AccorHotels certified review

The staff were lovely, very welcoming and very friendly. The room however was smelly and dark. We will not stay in this hotel again.

Dear Cathie W., Thank you for taking the time to tell us about your experience at the ibis Chartres Centre Cathédrale. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nathalie VOGELWEITH Directrice Hôtel Ibis Chartres Cathédrale
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