Sofitel Paris La Défense Hotel 5 stars

TripAdvisor rating 4.5/5 1,937 reviews
Sofitel Paris La Défense
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+ 24 Services
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Hotel extras

  • The Grande Arche to the Arc de Triomphe

  • Shopping at Les Quatre Temps

  • The luxury of space in chic Paris

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Currency exchange
  • Porter
Catering
  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Babysitting on request
  • Boat excursions
  • Jogging track (Nearby)
Business services
  • 6 meeting room(s)
  • Business centre
  • Copy/print service available

Hotel location

Sofitel Paris La Défense

GPS: 33 Voie des Sculpteurs
92800 Puteaux
POSTALE:34 cours michelet
92060
paris la defense
france

Tel: +33147764443

Fax: (+33)1/47767210

Contact email

Check-in from 14h00

Check out up to 12h00

  • ESPLANADE DEFENSE METRO :   174 ESPL DEF METRO

  • ESPLANADE DE LA DEFENSE :   1 ESPLANAD DEFENSE

  • GRANDE ARCHE :   RER A GRANDE ARCHE

  • TRAMWAY 2 :   T2 LA DEFENSE

  • By plane

    PARIS LE BOURGET At 25.5km / 15.84 miles

  • By plane

    PARIS ORLY At 40.01km / 24.86 miles

  • By plane

    ROISSY CDG At 37km / 22.99 miles

  • By helicopter

    PORTE DE SEVRES At 12km / 7.5 miles

  • By car

    CERGY PONTOISE A14 At 8km / 5 miles

  • By car

    PORTE DE SAINT CLOUD A13 At 15km / 9.38 miles

  • By car

    SAINT DENIS A1 At 14km / 8.75 miles

  • By train

    GARE DE L'EST At 9km / 5.59 miles

  • By train

    PARIS GARE DE LYON At 15km / 9.38 miles

  • By train

    PARIS NORD At 10km / 6.25 miles

  • By train

    Paris Gare du Nord At 11km / 6.84 miles

  • By train

    SAINT LAZARE At 8km / 4.97 miles

GPS :48.888134, 2.247219

Our accommodations

Our 135 luxury roms and 16 contemporary Paris suites offer MyBed® comfort, large windows, free WiFi, BOSE sound systems, tea and coffee facilities, flat screen TV and luxurious bathrooms with rain showers. 5-star Paris accommodation in La Défense.

Classic Room - large double bed or twin beds

  • Max. number of persons: 3
  • Area: From 24
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Superior Room - 1 large double bed

  • Max. number of persons: 3
  • Area: From 26
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Superior Room - twin beds

  • Max. number of persons: 3
  • Area: From 26
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Luxury Room - large double bed or twin beds

  • Max. number of persons: 3
  • Area: From 28
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

JUNIOR SUITE - large Double Size Bed, single sofa bed + additional bed; free parking

  • Max. number of persons: 4
  • Area: From 35
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

PRESTIGE SUITE - large Double Size Bed + additional beds; top floor, free parking

  • Max. number of persons: 4
  • Area: From 66
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

Our restaurants and bars

LE LOUNGE

Type of cuisine: Bistronomy

Le Lounge restaurant serves up authentic, seasonal produce, all carefully selected. Enjoy the subtle, delicious flavors of our varied bistro cuisine in an elegant, inviting setting beneath a large bright glass roof

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Starbucks

Type of cuisine: Cafe

We introduce the first Starbucks of France located in a 5-star hotel. You'll be able to come and take shelter. Between caramel macchiatos, iced teas and frappucinos, you will definitely find a beverage to brighten your day !

LE LOUNGE

Photo non contractuelle / Strictly non binding

Blend business with pleasure in this lit, modern bar in Paris La Défense. Wind down with a signature cocktail, a flute of champagne, a nibble of olives or a cheese trilogy. Or wind up for a fine Mediterranean meal and La Défense's fashionable nightlife.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 96

  • Maximum capacity: 60 people

Find out more

Our guest reviews for
Sofitel Paris La Défense

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

7,770 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,937 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Fantastic

Customer review rating 4.4/5

Hugo R. Families - 15/09/2019 AccorHotels review

My family and I were very happy with the hotel choice, the cleanliness, courtesy and professionalism of the staff, but most of all Julie at the front desk went above and beyond to make sure our stay was pleasant, she is a invaluable asset to your company

Dear Mr. R., We very much appreciate your comments regarding your stay at the Sofitel Paris La Défense. It is such a thrill to read your compliments! Rest assured I will share your comments with everyone and especially with Julie who looked after your satisfaction during your Sofitel journey. I hope to have the privilege to welcome you back again very soon. Sincerely, Camille Durepois Responsable Relations Clientèle et Qualité Guest Relations Manager & Quality Manager h0… +33 1 47 76 72 48

Comfortable

Customer review rating 4.4/5

Anonymous Business - 14/09/2019 AccorHotels review

Good

Dear Mr. M., Thank you very much for taking the time answering our online survey. I am delighted you enjoyed your stay at the Sofitel Paris La Défense, and that the services delivered by our Ambassadors met your expectations. Please do not hesitate to contact me to organize your very next journey with us! Wishing you a wonderful day, Sincerely, Floriane Hurtebize Responsable Relations Clientèle et Qualité Guest Relations Manager & Quality Manager h0… +33 1 47 76 72 48
Customer review rating 4.4/5

A. Business - 10/09/2019 AccorHotels review

Warm and prepared welcome, very friendly staff

Dear Mr. A., Thank you very much for taking the time to sharing your thoughts regarding your experience at the Sofitel Paris La Défense. I am delighted you enjoyed your stay with us, and that the services delivered by our Ambassadors met your expectations. It is my pleasure to share your kind feedbacks to our team, which strive as a motivation every single day. Do not hesiate to contact me to organize your very next journey with us. Wishing you a wonderful day, Sincerely, Floriane Hurtebize Responsable Relations Clientèle et Qualité Guest Relations Manager & Quality Manager h0… +33 1 47 76 72 48
Customer review rating 4.4/5

Sam P. Solo - 09/09/2019 AccorHotels review

Hotel is dated and for a five star hotel lacks basic services. The gym is terribly basic. Not even an elliptical machine or weights. There is no possibility of getting coffee to go during the weekends. All the decor is very dated. The hotel is quite dark. The staff are nice, but during the weekend it feels completely dead and without atmosphere. There isn’t even anyone on the front desk... feels ghostly!

Dear Mr. p., Thank you for taking the time to answer our online survey. I am deeply sorry to read your disapointment regarding your stay at the Sofitel Paris La Défense, and I already personally emailed you so we can discuss further the issue. I still hope we will have the pleasure to see you again very soon. Wishing you a wonderful day, Sincerely, Floriane Hurtebize Responsable Relations Clientèle et Qualité Guest Relations Manager & Quality Manager h0… +33 1 47 76 72 48

NO water pressure in sink or shower, NO hot water for my shower after I had gone for a run

Customer review rating 4.4/5

Tim Business - 08/09/2019 AccorHotels review

unfortunate

Dear Mr. M., Thank you for taking the time to answer our online survey. I am deeply sorry to read your disapointment regarding your stay at the Sofitel Paris La Défense, and I already personally emailed you so we can discuss further the issue. Wishing you a wonderful day, Sincerely, Floriane Hurtebize Responsable Relations Clientèle et Qualité Guest Relations Manager & Quality Manager h0… +33 1 47 76 72 48

Excellent Hotel

Customer review rating 4.4/5

Paul Business - 08/09/2019 AccorHotels review

Staff was extremely friendly and helpful. Convenient location.

Dear Mr. F., Thank you very much for taking the time to answering our online survey. I am delighted you enjoyed your stay at the Sofitel Paris La Défense, and that the services delivered by our Ambassadors met your expectations. It is my pleasure to share your kind feedbacks to our Ambassadors, which strive as a motivation every single day. Do not hesiate to contact me to organize your very next journey with us. Wishing you a wonderful day, Sincerely, Floriane Hurtebize Responsable Relations Clientèle et Qualité Guest Relations Manager & Quality Manager h0… +33 1 47 76 72 48
Customer review rating 4.4/5

Anonymous Couples - 06/09/2019 AccorHotels review

Overall ok but hotel is not easily accessible by taxi or Uber

Dear Mr. M., Thank you very much for taking the time to share your thoughts regarding your experience at the Sofitel Paris La Défense. I am delighted you enjoyed your stay with us, and that the services delivered by our Ambassadors met your expectations. It can be indeed challenging to find our establishment, but I still hope we will have the pleasure to welcome you again in our hotel. Wishing you a wonderful day, Sincerely, Floriane Hurtebize Responsable Relations Clientèle et Qualité Guest Relations Manager & Quality Manager h0… +33 1 47 76 72 48

Stayed two nights / business

Customer review rating 4.4/5

Anonymous Business - 06/09/2019 AccorHotels review

Hotel facilities were ok, but closer to 4 star. Main disappointment was that wi-fi (for video) was an extra charge - this did not come across as a 5-star experience

Dear Mr. D., Thank you very much for taking the time to answer our online survey. I am sorry to read you did not enjoyed your stay at the Sofitel Paris La Défense, especially about our wifi. I have already passed on your feedback to our Engineering team and Director so that we can improve ourselves. I hope we will have the pleasure to welcome you again in our hotel for a second chance. Wishing you a wonderful day, Sincerely, Floriane Hurtebize Responsable Relations Clientèle et Qualité Guest Relations Manager & Quality Manager h0… +33 1 47 76 72 48
Customer review rating 4.4/5

Ian Business - 06/09/2019 AccorHotels review

Efficient and without Stress

Dear Mr. G., Thank you very much for sharing your thoughts through our online survey. It is a pleasure to read you enjoyed your stay at the Sofitel Paris La Défense, and that the services delivered by our Ambassadors met your expectations. We are deeply thankful for your loyalty, and we hope we will have the pleasure to welcome you again very soon in our hotel! Wishing you a wonerful day, Sincerely, Floriane Hurtebize Responsable Relations Clientèle et Qualité Guest Relations Manager & Quality Manager h0… +33 1 47 76 72 48

Good service

Customer review rating 4.4/5

Will Families - 03/09/2019 AccorHotels review

Excellent service at the reception, great breakfast buffet, nice room. A minor issue was the cleaning lady didn't give us enough bathroom supplies. (e.g. we had 3 persons in the room and we often only got one towel)

Dear Mr. Y., Thank you for taking the time to share more about your recent stay with us. I am pleased to see that you have appreciated your overall experience. I will share your compliments to all the team. I regret to read about the inconvenience you had with the housekeeping and I will escalate your comments to our Housekeeping Manager to prevent any recurrences in the future. I look forward to seeing you back to Sofitel Paris La Défense. Sincerely, Camille Durepois Responsable Relations Clientèle et Qualité Guest Relations Manager & Quality Manager h0… +33 1 47 76 72 48

Homefeeling

Customer review rating 4.4/5

Anonymous Business - 02/09/2019 AccorHotels review

Friendly staff, nice rooms and breakfast

Dear Mr. D., Thank you for your time answering our online survey. We are delighted to see that you felt welcome and confortable in our hotel. I will share your lovely comments with everyone. Should you like to come back to Sofitel Paris La Défense soon, feel free to contact me at your convenience to organize your next journey. Sincerely, Camille Durepois Responsable Relations Clientèle et Qualité Guest Relations Manager & Quality Manager h0… +33 1 47 76 72 48

Nice stay

Customer review rating 4.4/5

Gill G. Business - 29/08/2019 AccorHotels review

Enjoyed the short one-night stay. Very pleasant reception staff. Just as a small point, it would be nicer to have music playing in the restaurant area while having dinner rather than the television.

Dear Mr. G., Thank you very much for sharing your thoughts regarding your experience at the Sofitel Paris La Défense. It is a great pleasure to read your kind comments, especially about our Ambassadors. I am delighted to share your positive feedbacks to all of our team, but also your comment regarding the music in the restaurant to our Food and Beverage manager. Do not hesitate to contact me to organize your very next journey with us. Wishing you a wonderful day, Sincerely, Floriane Hurtebize Responsable Relations Clientèle et Qualité Guest Relations Manager & Quality Manager h0… +33 1 47 76 72 48

the dest people are kind and divine and very friendly,awesone.

Customer review rating 4.4/5

Maritza G. L. Solo - 29/08/2019 AccorHotels review

the best

Dear Ms. Gonzalez L., We would like to thank your for the time you took to complete our satisfaction survey. We are deligthed to see you have enjoyed the genuine care of our Ambassadors and I will be pleased to share your compliments with all the team. I hope to have the privilege to welcome you back soon again. Sincerely, Camille Durepois Responsable Relations Clientèle et Qualité Guest Relations Manager & Quality Manager h0… +33 1 47 76 72 48

The kindness we were met with and the overall experience exceeded the expectations

Customer review rating 4.4/5

Jathavan Friends - 28/08/2019 AccorHotels review

A friend and I was on a road trip in Europe when one tire punctured outside Paris. We had a "no show" first night because of the puncture and we were tired and had only slept for 4 hours. The kindness Noëlle at the reception showed us when checking in and her effort to make the best of our stay was exceptional for us. Starting off with a good experience at the hotel we were inspired us to make the best out of "being stuck in Paris" and we extended our stay in Sofitel to 4 days. We had a memorable stay in Paris where we learned that by choosing to have a creative and constructive mind we can turn bad circumstances and coincidences into great experience, which we still discuss - e.g. the writing on the hotel key card said "Love me do's" and when Noëlle instructed us in how to use the card she told us to "put love first" - which had become the theme for the rest of our trip! Always put love first! PS: I normally do not rate or comment, but we really had a great experience.

Dear Mr. S., What a pleasure to read your very kind comment! Thank you very much for sharing your thoughts regarding your experience at the Sofitel Paris La Défense, I am most delighted to share your feedbacks to all of our Ambassadors, especially Nawel. Please do not hesitate to contact me to organize your very next journey with us. Wishing you a wonderful day, Sincerely, Floriane Hurtebize Responsable Relations Clientèle et Qualité Guest Relations Manager & Quality Manager h0… +33 1 47 76 72 48

great room where we wanted to be

Customer review rating 4.4/5

Ken A. H. Couples - 28/08/2019 AccorHotels review

We have been to Paris a number of times before and have stayed more in the centre but for this trip we wanted a hotel that gave us easy access to Parc St Cloud as we were going to Rock en Seine. This was a great spot as it was on line 1 of the metro and the tram down to the Parc. Julie who checked us into the hotel was very friendly to us and chatted about why we were in Paris rather than the usual bland experience at other hotels. Due to work being completed in the hotel during the daytime, we received an upgrade which was fab. The room was also as we requested, a quiet room on a corner of the hotel at the rear so no passing noise. The bed was comfy and the bathroom was lovely. For us the hotel was in the best spot giving us easy access to central Paris down the metro as well as the tram to the festival. It also met the usual Sofitel standards. We had a great time in the hotel and Paris and would use this hotel again

Dear Mr. M., Thank you veru much for you kind comment regarding your stay at the Sofitel Paris La Défense. It is a great pleasure to see that you enjoyed your stay with us, and that the services delievred by our Ambassadors met your expectations. I am delighted to share your positive feedbacks with all of our team, especially Julie, which strive as a motivation every single day. Do not hesitate to contact me to organize your very next journey with us. Wishing you a wonderful day, Sincerely, Floriane Hurtebize Responsable Relations Clientèle et Qualité Guest Relations Manager & Quality Manager h0… +33 1 47 76 72 48

Mrs

Customer review rating 4.4/5

Dalia B. Families - 27/08/2019 AccorHotels review

Clean rooms , excellent location and friendly personnel

Dear Mrs. B., Thank you for taking the time to share more about your recent experience in Sofitel Paris La Défense. I am delighted that you enjoyed your stay with us and our Ambassadors will be very proud to have contributed to make your stay even more enjoyable. I hope to have the pleasure to welcome you back soon again. Sincerely, Camille Durepois Responsable Relations Clientèle et Qualité Guest Relations Manager & Quality Manager h0… +33 1 47 76 72 48

The most friendly and helpful staff

Customer review rating 4.4/5

Mark W. Couples - 26/08/2019 AccorHotels review

An amazing vacation. Very restful. The staff helped us with advice, recommendations, tourism information and metro/train how tos. We could not have survived without them. Also a very tasty breakfast. We loved the french pastries and cheese most of all.

Dear Mr. W., Thank you for answering our online survey after staying at Sofitel Paris La Défense. It is such a bliss to read your lovely comments about your recent visit in our property. Rest assured, I will share with pleasure your compliments, it is a great source of motivation for all of our team! We hope to have the privilege to welcome you again very soon during your next parisian journey. Sincerely, Camille Durepois Responsable Relations Clientèle et Qualité Guest Relations Manager & Quality Manager h0… +33 1 47 76 72 48

Disappointing

Customer review rating 4.4/5

Marc S. Business - 24/08/2019 AccorHotels review

There was construction noise. The room was not to the standard of a 5 star hotel. Also, the service was inconsistent and not very good. For example, the housekeeping service did not supply me with all of the supplies each day. The first day, there was only shampoo and body wash. No lotion or conditioner. In fact, in the three days I was there, conditioner was never provided. When I checked in, I was told that I would have to pay for breakfasts, even though the package I had prepaid for on Expedia included breakfasts. Only when I brought this to the agent's attention was it corrected.

Dear Mr. S., Thank you for taking the time to complete our satisfaction survey. I am concerned to read your feedback and I have taken the liberty to contact you directly by email to discuss further about the inconvenience you have experienced. I remain at your entire disposal. Sincerely Camille Durepois Responsable Relations Clientèle et Qualité Guest Relations Manager & Quality Manager h0… +33 1 47 76 72 48

Excellent choice!

Customer review rating 4.4/5

Suzanne K. Families - 24/08/2019 AccorHotels review

We recently vacationed in Paris, France and stayed at this hotel. We were very impressed by the cleanliness of the hotel and the front desk staff. Our room was spacious and the beds were perfect.

Dear Mrs K., We thank you very much for taking the time to answer our online survey. What a pleasure to read your kind comment! I am delighted you enjoyed Paris and especially your stay at the Sofitel Paris La Défense, and it is my pleasure to share your positive feedbacks to all of our Ambassadors, which strive as a motivation every single day. Do not hesitate to contact me to organize your very next journey with us. Wishing you a wonderful day, Sincerely, Floriane Hurtebize Responsable Relations Clientèle et Qualité Guest Relations Manager & Quality Manager h0… +33 1 47 76 72 48

Not to to Sofitel standard

Customer review rating 4.4/5

Rupert J. Families - 23/08/2019 AccorHotels review

We'd stayed in this hotel before. Unfortunately whilst the Room and F&B were fine, the level of in-room service was not up to standard. Firstly as LeClub Accorhotels Gold members we were used to getting a fruit bowl or other treat in our room upon arrival. This was not provided in this hotel. Secondly the Hermes Toiletries are great, but on this stay they were not resupplied on a daily basis, which was disappointing. Otherwise a pleasant stay.

Dear Mr. J., Thank you for taking the time to tell us about your experience at the Sofitel Paris La Défense. I regret to read that we did not sucess to manage your expectations. Regarding the welcome amenities for our members, we usually have some chocolates displayed in the room on the first night. Regarding the toiletries, I have escalated your comments to our Housekeeping Manager to prevent any recurrences. I remain at your disposal should you like to discuss further and I hope to have the pleasure to welcome you back again. Sincerely, Camille Durepois Responsable Relations Clientèle et Qualité Guest Relations Manager & Quality Manager h0… +33 1 47 76 72 48
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