Hotel - Sofitel Paris La Défense
Sofitel Hotel Sofitel Hotel

Sofitel Paris La Défense Hotel

4.5/5 1,798 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
    • Internet access via Fiber Optics
  • Parking
    • Private indoor parking (Paying)
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • pets allowed
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Italian
    • Dutch
    • Portuguese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Currency exchange
  • Porter

Leisure and activities

  • Fitness centre
  • Babysitting on request
  • Boat excursions
  • Jogging track  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 6 meeting room(s)
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Our 135 luxury roms and 16 contemporary Paris suites offer MyBed® comfort, large windows, free WiFi, BOSE sound systems, tea and coffee facilities, flat screen TV and luxurious bathrooms with rain showers. 5-star Paris accommodation in La Défense.

  • 151 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 8 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Opening windows
    • WIFI in your room
    • Radio in bathroom
    • Direct dial telephone
    • Baby bed
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Video games on TV in room
    • Manual temperature control
    • Free access with phone card
    • Bouquet TV Canal+ and Canalsat
    • Automatic temperature control
    • Web TV
    • Remote control TV
    • Pay per view channel(s)
    • TV room service ordering
    • Fax machine
    • High speed transmission line
    • RJ 45 outlet
    • Internet access via Fiber Optics
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 6,405 reviews

Our guest reviews for Sofitel Paris La Défense

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,798 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Folarin Solo - 11/10/2018 AccorHotels certified review
« Always a relaxing and pleasurable experience »

The check-in staff are always pleasant, helpful which makes for an enjoyable stay. The rooms are of course classy, comfortable and clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., Thank you for posting your feedback after your stay. I am happy to know you are having a good experience each time you stay in Sofitel Paris La Défense. The entire team is at your disposal for anything you may require. Enjoy your current stay with us! Warm Regards Camille Durepois Responsable Relations Clientèle et Qualité Guest Relations Manager & Quality Manager h0… +33 1 47 76 72 48

Anonymous Business - 10/10/2018 AccorHotels certified review
« adequate for one night stay »

Room was small, temperature was not manageable. There was visible dust on the wall as if it had not been cleaned in sometime.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. K., Thank you for taking the time to tell us about your experience at the Sofitel Paris La Défense. I am sorry that your stay did not meet your expectations. i already escalated your feedback to our Housekeeping manager to prevent any future inconvenience. I hope we will have the chance to better serve you in the future. Sincerely, Camille Durepois Responsable Relations Clientèle et Qualité Guest Relations Manager & Quality Manager h0… +33 1 47 76 72 48

Graeme Business - 09/10/2018 AccorHotels certified review
« Good service. Tired hotel. »

Really good service. Hotel seemed to appear tired.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Graeme, We thank you for taking the time to share your impressions following your recent stay with us and I am very pleased to read that you enjoyed the service delivered by all our Ambassadors. I have taken good note of your comments in regards to the hotel's maintenance and your feedback has already been shared with our General Manager. I do hope we will have a chance to welcome you back very soon and we remain at your entire disposal for any assistance you may need, Best regards Cécile Carapezzi Responsable Relations Clientèle et Qualité Guest Relations Manager & Quality Manager h0… +33 1 47 76 72 48

B. Friends - 07/10/2018 AccorHotels certified review
« Sympathique »

En confiance, agreable

Our hotel has responded to the review
Our hotel has responded to the review

Cher Monsieur b., Merci d'avoir complété notre questionnaire de satisfaction suite à votre séjour parmi nous. Je suis enchantée de lire que vous avez passé un séjour agréable dans notre établissement. N'hésitez pas à me détailler les points où nous avons éventuellement échouer à vous satisfaire notamment le check-out. Au plaisir de vous accueillir à nouveau chez nous, je vous souhaite une excellente journée. Sincères Salutations Camille Durepois Responsable Relations Clientèle et Qualité Guest Relations Manager & Quality Manager h0… +33 1 47 76 72 48

Sabine H. Couples - 05/10/2018 AccorHotels certified review
« Nice, classy hotel, nice area, close to the metro! »

This was our first time staying in the La Defense area, and it was nice, but after about 7 p.m. the area is very quiet due to it being in the BUSINESS section. Getting there by car is quite difficult with all the construction going on. A bit confusing to find.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sabine H., We very much appreciate your comments regarding your stay at the Sofitel Paris La Défense. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. In regards to the challenges you encountered to find the hotel, on your next stay with us please do not hesistate to contact us prior your arrival so we can assist in giving directions. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cécile Carapezzi Responsable Relations Clientèle et Qualité Guest Relations Manager & Quality Manager h0… +33 1 47 76 72 48

Abdulrahman A. Business - 04/10/2018 AccorHotels certified review
« Except the accessibility to the hotel, good for one short night »

The hotel is a bit old, but the most major disadvantage is the impossible accessibility to the hotel by car. I took a taxi from the airport who couldn't reach the hotel entrance ! When leaving the hotel the hotel asked for a taxi for me who was unable to reach the entrance so I took my luggage and walked across to to Novotel to wait for a taxi their. For me, it won't be my preferred option next time

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., Thank you for your comments after your recent stay in Sofitel Paris La Défense. I regret to read your disappointment about the accessibility. Indeed, La Défense is a specific area however following La Défense Centre, Sofitel signage will be visible easily. Moreover, you can order a taxi directly at the reception, which will be waiting fro you at the hotel car entrance on the level -1. You don't have to wait at another hotel except if you wish to use Uber or VTC service on your own. I hope we will have the possibility to welcome you another time soon. Sincerely, Camille Durepois Responsable Relations Clientèle et Qualité Guest Relations Manager & Quality Manager h0… +33 1 47 76 72 48

Mcdocat Couples - 02/10/2018 AccorHotels certified review
« Good stay overall - some elements not to scratch for the class of hotel »

room was nice, clean - odd use of space in the lounge area, looking a little tired in areas - bottom of woodwork. Restaurant on the Saturday night was not good - took too long to take order, to get served looked like they were understaffed (we gave up trying to order some wine). issues with bill on departure- they could not find the dinner we had prepaid for...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. M., We very much appreciate your comments regarding your stay at the Sofitel Paris La Défense. I would like to extend our sincerest apologies about the dinner service you have experienced. Indeed, we have welcomed many guests and unfortunately our service has been impacted with delay, and so your experience as well. I will escalate your comments to our F&B department to prevent any future recurrences. We look forward to welcoming you back another time. Sincerely, Camille Durepois Responsable Relations Clientèle et Qualité Guest Relations Manager & Quality Manager h0… +33 1 47 76 72 48

Anonymous Solo - 02/10/2018 AccorHotels certified review
« Exceptional »

Welcoming and go beyond expectation as usual

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andy L., We thank you for taking the time to share your impressions following your recent stay with us. We are very pleased to read that you enjoyed your overall experience and most particularly the excellent service delivered by our Ambassadors. We are already looking forward to welcoming you back in the near future, Best regards Cécile Carapezzi Responsable Relations Clientèle et Qualité Guest Relations Manager & Quality Manager h0… +33 1 47 76 72 48

Arthur C. Business - 29/09/2018 AccorHotels certified review
« Excellent stay »

Excellent stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., Thank you for taking the time to share more about your stay with us. I am delighted to read your overall satisfaction after the Sofitel experience. I will display your kind comment for our team as a reward. I hope we will have the pleasure to welcome you again soon. Sincerely, Camille Durepois Responsable Relations Clientèle et Qualité Guest Relations Manager & Quality Manager h0… +33 1 47 76 72 48

Anonymous Business - 28/09/2018 AccorHotels certified review
« Comfortable room, poor access to rooms, poor breakfast, overpriced »

The staff were all very helpful and polite. The room was very comfortable and the shower was excellent. I had to queue for a long time to get a lift to my room, due to a crowded lobby. I was told there was no stair access, which is concerning in the event of any fire. The breakfast was ok. The cooked items were lukewarm at best. The price of drinks at the bar and items in the minibar was utterly absurd.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. K., Thank you for taking the time to tell us about your experience at the Sofitel Paris La Défense. I am concerned to read your overall experience was below your expectations. We do have stairs access on each floor for emergency exit to lobby, however the stairs access from the lobby to each floor is accessible with key for security reason. I will share your feedback to the departments concerned. I hope we will have the occasion to welcome you back in our hotel. Sincerely, Camille Durepois Responsable Relations Clientèle et Qualité Guest Relations Manager & Quality Manager h0… +33 1 47 76 72 48

Juergen G. Business - 28/09/2018 AccorHotels certified review
« While rooms and location are ok, the hotel was very noisy, and not one taxi driver knew how to get there »

see above

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. g., Thank you for sharing your feedback after your stay in Sofitel Paris La Défense. I regret to read your comment about the noise inconvenience you have experienced here. Regarding the location, La Défense is a very specific neighbourhood and you need to keep following La Défense centre to see the Sofitel signage. We look forward to welcoming you back. Sincerely, Camille Durepois Responsable Relations Clientèle et Qualité Guest Relations Manager & Quality Manager h0… +33 1 47 76 72 48

Ian D. Couples - 26/09/2018 AccorHotels certified review

Nice room, nice lobby and bar. Friendly helpful staff. Gym was very small.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. D., Thank you for sharing more about your experience in Sofitel Paris La Défense. I well received your kind comments which will be passed on to the team. My team and I look forward to welcoming you back soon. Sincerely, Camille Durepois Responsable Relations Clientèle et Qualité Guest Relations Manager & Quality Manager h0… +33 1 47 76 72 48

Anonymous Business - 26/09/2018 AccorHotels certified review

Service was very good. Decoration and furnitures were scuffed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. K., Thank you for taking the time to tell us about your experience at Sofitel Paris La Défense. I am sorry that your overall experience was average and did not meet your expectations. I well akcnowledged your comments about our infrastrcutures and furnitures and rest assured, we will take the appropriate measures to prevent any further inconvenience. I hope we will have the pleasure to see you again here. Sincerely, Camille Durepois Responsable Relations Clientèle et Qualité Guest Relations Manager & Quality Manager h0… +33 1 47 76 72 48

Dr.anil Business - 25/09/2018 AccorHotels certified review
« I enjoyed staying in Sofite lHotel »

Receptionist Service VeryGood Housekeeping Very Good Breakfast they should provide more fruits

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dr. Anil We very much appreciate your comments regarding your stay at the Sofitel Paris La Défense. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We also take good note of your comment in regards to the breakfast items and it will be shared with our Chef and F&B manager to see where improvements can be made. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cécile Carapezzi Responsable Relations Clientèle et Qualité Guest Relations Manager & Quality Manager h0… +33 1 47 76 72 48

Anonymous Business - 25/09/2018 AccorHotels certified review
« Great over all experience »

Very friendly helpful staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mornez G., We very much appreciate your comments regarding your stay at the Sofitel Paris La Défense. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cécile Carapezzi Responsable Relations Clientèle et Qualité Guest Relations Manager & Quality Manager h0… +33 1 47 76 72 48

Hassan Business - 24/09/2018 AccorHotels certified review
« Not clean, Not the at the level of Sofitel »

Breakfast was terrible food was opened (no covers) staff are not friendly. Cutlery was not clean. Rooms were smelly and the carpet was filled with marks. Bathtub had visible fungus. Overall a bad stay. Not the level I was expecting. The worst part to top it all up. The staff of both the hotel and restaurant are unfriendly and supportive.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. T., Thank you for taking the time to tell us about your experience at the Sofitel Paris La Défense. I am sorry that your experience did not meet your expectations. Please feel free to contact me directly as I am concern to read your disappointment and especially about our ambassador service. Thank you for your time Sincerely, Camille Durepois Responsable Relations Clientèle et Qualité Guest Relations Manager & Quality Manager h0… +33 1 47 76 72 48

Anonymous Business - 22/09/2018 AccorHotels certified review
« very good »

nice and pleasant

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. K., Thank you for filling our satisfaction survey. I am pleased to see that you had an enjoyable stay with us. We hope to have the pleasure to welcome you again another time. Sincerely, Camille Durepois Responsable Relations Clientèle et Qualité Guest Relations Manager & Quality Manager h0… +33 1 47 76 72 48

Rakesh K. K. Business - 21/09/2018 AccorHotels certified review
« Great Service, quick response , friendly people »

Excellent stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rakesh Kumar K., We very much appreciate your comments regarding your stay at the Sofitel Paris La Défense. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cécile Carapezzi Responsable Relations Clientèle et Qualité Guest Relations Manager & Quality Manager h0… +33 1 47 76 72 48

Richard Friends - 18/09/2018 AccorHotels certified review
« Very narrow room, limited amenity, crowded breakfast as always, totally overrated. »

Very narrow room, limited amenity, crowded breakfast as always, totally overrated.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., Thank you for taking the time to tell us about your experience at the Sofitel Paris La Défense. I am sorry that your experience did not meet your expectations; feel free to contact me directly to discuss further about the points where we may have failed at h0… . I hope we will have the chance to better serve you in the future. Sincerely, Camille Durepois Responsable Relations Clientèle et Qualité Guest Relations Manager & Quality Manager h0… +33 1 47 76 72 48

Patrick Business - 18/09/2018 AccorHotels certified review
« Great despite the broken iron »

I was upgraded at arrival which was nice, I asked for an Iron to be delivered in my room, which was done swiftly, unfortunately the Iron had a crack at its base which made all the water going into my shirt when I tried to iron... It could have been worse. I mentioned it at reception and a new iron was delivered.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., Thank you for writing your feedback after your stay in Sofitel Paris La Défense. I am sorry to read your unpleasant experiance with the iron and I am pleased to see you have enjoyed your experience anyhow. We look forward to your next visit. Sincerely, Camille Durepois Responsable Relations Clientèle et Qualité Guest Relations Manager & Quality Manager h0… +33 1 47 76 72 48

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