Novotel Marseille Vieux-Port Hotel 4 stars

TripAdvisor rating 4.0/5 1,568 reviews
Novotel Marseille Vieux-Port
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Hotel extras

  • Comfortable rooms with WiFi and view of the old port

  • Wellness area with outdoor pool and fitness room

  • Bar, pool and restaurant with view of the old port

  • Close to Marseilles' central park and the beach

  • Six meeting rooms for your seminars and conferences

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 15.00 EUR
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Hairdressing salon
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Well-being
  • Beach and water sports
  • Boules/petanque (Nearby)
Catering
  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 6 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Marseille Vieux-Port

36 Boulevard Charles Livon
13007
marseille
france

Tel: +33496114211

Fax: (+33)4/96114220

Contact email

Check-in from 15h00

Check out up to 11h00

  • Pharo - Catalans - Gare Saint :   82S Fort Saint Nicolas

  • VIEUX PORT PRADO :   83 FORT ST NICOLAS

  • VIEUX PORT :   1 VIEUX PORT

  • By plane

    MARSEILLE PROVENCE At 30km / 18.75 miles

  • By plane

    MARSEILLE PROVENCE At 25km / 15.54 miles

  • By boat

    JOLIETTE At 3km / 1.88 miles

  • By helicopter

    MARSEILLE PROVENCE At 30km / 18.75 miles

  • By car

    AUBAGNE-TOULON At 1km / 0.63 miles

  • By car

    MARIGNANE-AIX-FOS-LYON At 1km / 0.63 miles

  • By train

    MARSEILLE ST CHARLES At 4km / 2.5 miles

GPS :43.292263, 5.360432

Currently, close to our hotel

Horizontal Alphabet (black), exhibition

From 25/08/2017 to 25/08/2019

At 402 m

La Major Cathedral, Marseille, visit

From 01/01/2018 to 31/12/2019

At 839 m

Old Port of Marseille, walk

From 01/01/2018 to 31/12/2019

At 851 m

De Calais, Bruno Serralongue, exhibition

From 30/06/2018 to 19/08/2019

At 1.1 km

Basilica of Our Lady of the Guard, Marseilles, visit

From 01/01/2019 to 31/12/2019

At 1.3 km

La Canebière in Marseilles, visit

From 01/01/2018 to 31/12/2019

At 1.6 km

Château d'If in Marseille, tour

From 01/01/2019 to 31/12/2019

At 3.1 km

Château Borely, Marseille, tour

From 01/01/2016 to 31/12/2019

At 4.3 km

Our accommodations

With a contemporary and completely modular design, Novotel's spacious rooms are real living spaces and can be adapted to suit all requirements. Book one of 11 executive rooms overlooking the old port at Novotel Marseille Vieux Port: Take advantage of the incredible panorama of the old port! (couple, with family or as part of a business stay)

Classic Room with 1 double bed and 1 single sofa bed

  • Max. number of persons: ‌3
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Classic Room with 1 double bed and 1 double sofa bed

  • Max. number of persons: ‌4
  • Area: From 27
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Classic Room with 1 double bed

  • Max. number of persons: ‌2
  • Area: From 27
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Room with 1 double bed and 1 single sofa bed

  • Max. number of persons: ‌3
  • Area: From 27
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Room with a queen-size bed and single sofa bed, overlooking the old port

  • Max. number of persons: ‌3
  • Area: From 31
  • Views: Harbour view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

LE LACYDON

Type of cuisine: Mediterranean

NOVOTEL POOL BAR

Photo non contractuelle / Strictly non binding

The Hotel Novotel Marseille Vieux Port offers a stylish and sophisticated poolside bar with terrace offering panoramic views of the Old Port. Sample a cocktail for a spot of refreshment with family or friends!

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

NOVOTEL BAR LOUNGE

Photo non contractuelle / Strictly non binding

A variety of unique, trendy and cozy spaces with a gentle contrast of colors. Come and try our fine wines, cocktails and smoothies!

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 110 m²

  • Maximum capacity: 80 people

  • Maximum banquet capacity: 60 people

Find out more

Our guest reviews for
Novotel Marseille Vieux-Port

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

4,481 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

1,568 reviews

Above and beyond

Customer review rating 4.2/5

Dörte H. Families - 09/06/2019 AccorHotels certified review

We had a very good stay and the reception staff went above and beyond to help after we left something at the hotel after our departure.

Dear Dorte H., We very much appreciate your comments regarding your stay at the Novotel Marseille Vieux-Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexandra BRUBACH, Guest Relations

Hotel is boxing above its weight (too expensive for what it is)

Customer review rating 4.2/5

Jean Families - 07/06/2019 AccorHotels certified review

Staff is fine, room was a bit tired, amenities are sub par, not impressed. The most grating are the daily emails I receive since staying with you once. You never asked if I wanted to get them, unsubscribe does not work, the las t one was in Romanian. What the hell?

Short Stay in Marseille

Customer review rating 4.2/5

Simon Families - 29/05/2019 AccorHotels certified review

Very enjoyable. Great experience checking in. Quick and efficient and we managed to get in early to the rooms.

Dear Simon C., We very much appreciate your comments regarding your stay at the Novotel Marseille Vieux-Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexnadra BRUBACH, Guest relations

perfect stay

Customer review rating 4.2/5

Henri Business - 26/05/2019 AccorHotels certified review

nice staff friendly, room OK, nice view from the restaurant and terrasse. Some dishes on the menu could just be more homemade to get the 10 (ex burger with not fresh bred)

Dear Mr m., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Alexandra BRUBACH, Guests Relations

Marvelous!

Customer review rating 4.2/5

Ellie H. Friends - 25/05/2019 AccorHotels certified review

All services Received were excellent, particularly the front desk staff.

Dear Mrs H., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Alexandra BRUBACH, Chargée de clientèle.

stays are fine, but food at restaurant needs improvement

Customer review rating 4.2/5

Oolong Couples - 06/05/2019 AccorHotels certified review

rooms are just fine. Food at restaurant (day and night) needs improvement

Dear Mr Manabu, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Alexandra BRUBACH, Chargée de clientèle.

Nice hotel and location for the money

Customer review rating 4.2/5

Anonymous Business - 06/05/2019 AccorHotels certified review

The location was very nice. The staff were friendly. The food was very good. My only complaint was that the shower would not stay hot for very long.

Dear Jennifer F., We very much appreciate your comments regarding your stay at the Novotel Marseille Vieux-Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexandra BRUBACH, Guest Relations

A clean, comfortable room in an excellent location.

Customer review rating 4.2/5

Anonymous Business - 05/05/2019 AccorHotels certified review

I was very pleased with my recent stay. The location is great for exploring Marseille. It was a comfortable room at a good price. Your staff was courteous and professional.

Dear Michael C., We very much appreciate your comments regarding your stay at the Novotel Marseille Vieux-Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexandra BRUBACH, Chargée de clientèle.

MariaR

Customer review rating 4.2/5

Anonymous Families - 04/05/2019 AccorHotels certified review

The staff was courteous and friendly. Our room was clean and comfortable. It is very convenient to everything but still away from the hustle and bustle. The only thing that surprised us was the food/restaurant; I felt the quality was below par and would not recommend it. Overall our experience was great and we would recommend the Novotel.

Dear Maria R., We very much appreciate your comments regarding your stay at the Novotel Marseille Vieux-Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are so sorry for the restaurant and i will forward your request to the relevant department. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexandra BRUBACH, Chargée de clientèle.

Well located and correct services

Customer review rating 4.2/5

Luciano T. D. S. Families - 26/04/2019 AccorHotels certified review

Overall me and the family has enjoyed the stay in the hotel. All the installation is correct and under Novotel standards. The only point that is bringing misunderstandings is the site showing a swimming poll that belongs to Sofitel just aside and during our stay nobody let clear if we could use it!

Dear Luciano Teixeira Dos S., We very much appreciate your comments regarding your stay at the Novotel Marseille Vieux-Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexandra BRUBACH, Chargée de clientèle.

very good experience

Customer review rating 4.2/5

Sylvie Couples - 23/04/2019 AccorHotels certified review

It was the second time that we passed in your hotel in Marseille and all was great.

Dear sylvie C., We very much appreciate your comments regarding your stay at the Novotel Marseille Vieux-Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexandra BRUBACH, Chargée de clientèle.

Excellent stay, always happy to come back to this hotel

Customer review rating 4.2/5

Rachel T. Families - 22/04/2019 AccorHotels certified review

Excellent stay, staff was great too. I rarely come to Marseille, but when I do, I always choose this Novotel vieux port. Great mix of location, amenities, breakfast buffet, etc

Dear Rachel T., We very much appreciate your comments regarding your stay at the Novotel Marseille Vieux-Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexandra BRUBACH, Guests Relations

great

Customer review rating 4.2/5

Henri Business - 21/04/2019 AccorHotels certified review

great services, nice staff, great location

Dear henri m., We very much appreciate your comments regarding your stay at the Novotel Marseille Vieux-Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexandra BRUBACH, Guest Relations

Pan

Customer review rating 4.2/5

Tomasz Families - 19/04/2019 AccorHotels certified review

It was Perfect

Dear Tomasz S., We very much appreciate your comments regarding your stay at the Novotel Marseille Vieux-Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexandra BRUBACH, Chargée de clientèle

Excellent as usual

Customer review rating 4.2/5

Karine E. Solo - 15/04/2019 AccorHotels certified review

Great staff, place, view

Dear Karine E., We very much appreciate your comments regarding your stay at the Novotel Marseille Vieux-Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexandra BRUBACH, Chargée de clientèle.

Very satisfied with the services

Customer review rating 4.2/5

Jay Couples - 12/04/2019 AccorHotels certified review

Friendly staff and very helpful in every way.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Alexandra BRUBACH, Chargée de clientèle

UNACCEPTABLE business practice...

Customer review rating 4.2/5

Cd Business - 23/03/2019 AccorHotels certified review

My guarantee of 1200 euros is still blocked despite the fact i was debited for the full settlement of my stay !UNACCEPTABLE!

Monsieur D., Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à Novotel Marseille Vieux-Port. Nous sommes désolés que votre pré-autorisation soit restée bloquer jusqu'au 05 Avril, et nous vous prions d’accepter nos plus sincères excuses. Comme je vous l'avais indiqué, j'ai alerté le service trésorerie du groupe Accor qui gère en central nos contrats concernant la monétique. Ils m'ont confirmé que cette pratique n'est pas de notre fait. Les sommes bloquées par les pré-autorisations doivent être remises à disposition des clients dans un délai court. Les mesures nécessaires ont été prises auprès de la réception afin de prévenir nos clients de ce problème potentiel. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Jean-Bernard Gadilhe Responsable Hébergement
Customer review rating 4.2/5

Anonymous Families - 10/03/2019 AccorHotels certified review

Sublime

Cher Monsieur H., Nous vous remercions pour ce commentaire très valorisant pour toute notre équipe ! Nous sommes ravis de lire que vous avez apprécié l'ensemble des prestations. Nous espérons vous accueillir lors de votre prochain séjour dans la région. Cordialement, Alexandra BRUBACH, Chargée de cleintèle

Simple and reliable

Customer review rating 4.2/5

Davina B. Business - 09/03/2019 AccorHotels certified review

Very efficient Check in and Check out Room clean and comfortable (although there was a bad smell when we arrived) Fairly quiet. Good breakfast.

Dear Mrs B., Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Alexandra BRUBACH, Guest Relations

In general clean but does not stand out.

Customer review rating 4.2/5

Barış Couples - 07/03/2019 AccorHotels certified review

+Nice check in, check out. +Clean +Friendly staff -Toilet was isolated with no washing facilities, not something we are used to in Turkey. - No sleepers, had to walk on bare foot - No minibar

Dear Mr t., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Alexandra BRUBACH, Chargée de clientèle
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