Hotel - Novotel Marseille Vieux Port
Novotel Hotel Novotel Hotel

Novotel Marseille Vieux Port Hotel

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4.0/5 1,361 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 15  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Hairdressing salon

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Hammam (Paying)
    • Jacuzzi (Paying)
    • Solarium
  • Golf
  • Beach and water sports
    • Boat excursions
    • Kayaking (Nearby)
    • Pedal boat (Nearby)
    • Private beach (Nearby)
    • Snorkelling/Scuba diving center (Nearby)
  • Other sports activities  (Nearby)
    • Boules/petanque (Nearby)
    • Bowling (Paying, Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-24:00
    • Opening hours : Week-end 07:00-24:00

Business services

  • 6 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

With a contemporary and completely modular design, Novotel's spacious rooms are real living spaces and can be adapted to suit all requirements.Book one of the 11 Executive Rooms at the Hotel Novotel Marseille Vieux Port with views of the Old Port and enjoy a unique experience with incredible panoramic views! (Ideal for both couples or those on business travel)

  • 110 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 26 family rooms
  • 3 connecting rooms
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Crib on request
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Security peephole
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 3,149 reviews

Our guest reviews for Novotel Marseille Vieux Port

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,361 reviews
AccorHotels certified review
E. Business - 12/04/2018
« Good location »

Well located, great view, good options for the breakfast, nice terrace area TV was not working, should be checked before giving the key rooms

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs E., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Alexandra Brubach Chargée de clientèle

AccorHotels certified review
Ashley O. Business - 22/03/2018
« Super-nice staff, good location. But PLEASE lose the Artex walls »

Totally charming staff in reception, bar and restaurant. 10/10 Room acceptable - clean & tidy, ticked all the boxes But these Artex walls which look like exterior walls are really not nice and it is time to change

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ashley Overton, We very much appreciate your comments regarding your stay at the Novotel Marseille Vieux-Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexandra Brubach Guest relation Service

AccorHotels certified review
Sba 7. W. Business - 15/03/2018
« as usual »

business

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stephane B., We very much appreciate your comments regarding your stay at the Novotel Marseille Vieux-Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Flavie Maugey Assistante responsable hébergement

AccorHotels certified review
Brian L. Business - 04/03/2018
« Business trip »

Good, good bed and nice breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Brian L., We very much appreciate your comments regarding your stay at the Novotel Marseille Vieux-Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Flavie Assistante responsable hébergement

AccorHotels certified review
Nara Families - 01/03/2018
« Very nice staff! »

The employees were extremely nice and willing to help with everything.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mikayel V., We very much appreciate your comments regarding your stay at the Novotel Marseille Vieux-Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Flavie Maugey Assistante responsable hébergement

AccorHotels certified review
Howard T. Business - 22/02/2018
« I was made to feel welcome by the Hotel Team. »

Excellent. Very helpful staff at reception that were organized and consistent throughout. The rooms were clean, tidy and well laid out. Leisure suite was fantastic. Bar staff very friendly and efficient

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Howard T., We very much appreciate your comments regarding your stay at the Novotel Marseille Vieux-Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are very happy that you felt welcome, this is our daily aim. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Flavie Assistante responsable hébergement

AccorHotels certified review
L. Families - 22/02/2018
« Nice »

Great area and nice hotel with a great view from the breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Loic, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Alexandra Brubach Guest relation Service

TripAdvisor review
Couples - 19/02/2018
« Excellenet hotel in a great location »

Marseille offers a spectrum of different situations. At one end it offers a mix of gritty, urban, decay, and at the opposite end of the spectrum, sophisticated French chic. This hotel is the chic side of this spectrum. The staff on reception were very professional and helpful. The room service team were excellent and made our visit feel very luxurious. The only area for improvement would be with regards to the harbour views. As customers it would be nice if bar drinks could be enjoyed in the restaurant area with views of the harbour. We were excluded from this zone as we were not eating. The restaurant was virtually empty at the time and so this seemed a little petty. This harbour view is the greatest asset of this hotel, it is a shame that customers are prevented from sitting here just to enjoy the view!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear, We very much appreciate your comments regarding your stay at the Novotel Marseille Vieux-Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. On summer, you can access to the outdoor terrace to enjoy the view. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Flavie Assistante responsable hébergement

TripAdvisor review
Business - 28/01/2018
« GOOD LOCATION - NICE HOTEL »

Hotel is nicely located. Has parking. Rooms are standard novotel. Restaurant is good. Wifi is quick and easy. You have diferent options for breakfast, which is convenient if you don't want the full buffet.

Our hotel has responded to the review
Our hotel has responded to the review

Good afternoon, Thank you for taking the time to tell us about your experience at the Novotel Marseille Vieux Port. We are delighted to read that you had a nice stay and enjoyed your visit at our hotel! We look forwad to hearing from you. Best regards, Flavie Assistante responsable hébergement

AccorHotels certified review
Zac Solo - 01/01/2018
« Mixed experience »

I really enjoyed the hotel it was great. The concierge/desk clerk who checked me in was excellent as well. That part of the experience was wonderful. I noticed too late, however, that I was charged for two breakfasts when I was the one in the room and o my stayed one night and ate breakfast once.

Our hotel has responded to the review
Our hotel has responded to the review

Dear James Muncy, Thank you for taking the time to tell us about your experience at the Novotel Marseille Vieux-Port. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We want to charge you back one breakfast as you only take one. Can we use the credit card you gave us for the booking ? We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jean-Bernard Gadilhe Accommodation manager

AccorHotels certified review
Jerald A. Business - 19/12/2017
« Great staff at Reception, very helpful - morning, noon and night thank you »

great!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jerald P. Ardizzone, We very much appreciate your comments regarding your stay at the Novotel Marseille Vieux-Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We wish an excellent Christmas and a happy new year! Sincerely, Flavie Assistante responsable hébergement

AccorHotels certified review
Alain M. Families - 11/12/2017
« The parking rip off »

My stay in the hotel was great up to the time i had to pay. Indeed the front staff handled me an invoice for the parking (Euro 21/night), which came as a very nasty surprise. Clearly I cannot blame the front desk employee as it is clearly announced on the board indicating all rates but i found the ACCOR hotel approach not really honest. The fact that you have to pay for the parking shall be indicated when you are doing the price comparaison before checking (if their approach is honest and transparent) and not at the end when you are checking out. The fact that i am a Gold account owner didn’t change anything and the hotel manager has Prefered to stay in his/her office rather than discuss. Needless to say NOVOTEL vieux-port has lost a client!

AccorHotels certified review
Kim S. Business - 03/12/2017
« stunning location and comfortable stay »

Well looked after by welcoming staff and breakfast room overlooks the stunning old harbour. A memorable stay!

Our hotel has responded to the review
Our hotel has responded to the review

Dear KIM SARGEANT, We very much appreciate your comments regarding your stay at the Novotel Marseille Vieux Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Flavie Assistante responsable hébergement

AccorHotels certified review
Lewis H. Business - 18/11/2017
« I was very happy with the accommodations. »

The experience was fine. The room was very comfortable, once I figured out where the heater was. The WiFi was reliable, although I did have to reconnect quite often.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lewis H., We very much appreciate your comments regarding your stay at the Novotel Marseille Vieux Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexandra Brubach Guest relation Service

AccorHotels certified review
Russell L. Couples - 15/11/2017
« Nice location with the usual Novotel services »

A bit difficult as we moved from the Sofitel next door to stay in the area another night. Breakfast and dinner was satisfactory without being a highlight. Dining staff were not looking to engage with us as they were concentrating on a conference function. Reception staff were excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Russell Lloyd, We very much appreciate your comments regarding your stay at the Novotel Marseille Vieux Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexandra Brubach Guest relation service

AccorHotels certified review
Georgette Couples - 14/11/2017
« Geremy »

The personnel was very pleasant, helpful and eager to please!..they went out of their way to meet our needs!.. The location was convenient offering a good view over the Old Port the heart of Marseille in my opinion..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Georgette L., We very much appreciate your comments regarding your stay at the Novotel Marseille Vieux Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Flavie / Assistante responsable hébergement

AccorHotels certified review
Sheila Families - 25/10/2017
« The personnel was very helpful and pleasant. »

Very warm and pleasant stay with personnel that is always willing to help. The room was quite comfortable and clean. The only area for improvement would be the breakfast area. The offerings for breakfast were more than sufficient but there was a wait for a table both mornings and the tables/chairs could be cleaner.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sheila Jablonski, We very much appreciate your comments regarding your stay at the Novotel Marseille Vieux Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Flavie / Assistante responsable hébergement

AccorHotels certified review
Dianne P. Couples - 16/10/2017

Restaurant staff very good teamed with good food. Clean room with plenty of space although the decor a bit tired. Central location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dianne Payne, We very much appreciate your comments regarding your stay at the Novotel Marseille Vieux Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexandra Brubach Guest Relation Service

AccorHotels certified review
Carlos C. Families - 15/10/2017
« Marseille visit »

Very central in the city, the hotel staff was very professional, the rooms were clean. The parking cost is high.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carlos Carvalho, We very much appreciate your comments regarding your stay at the Novotel Marseille Vieux Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexandra Brubach Guest relation Service

AccorHotels certified review
Anonymous Couples - 11/10/2017
« Mrs »

nice friendly staff but the hotel could do with cleanup as a little dated. Swimming pool didn't look appealing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sarah Roberts, Thank you for taking the time to tell us about your experience at the Novotel Marseille Vieux Port. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alexandra Brubach Guest Relation Service

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