Hotel - Novotel Marseille Vieux Port
Novotel Hotel Novotel Hotel

Novotel Marseille Vieux Port Hotel

4.0/5 1,436 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 140.00 EUR Non member rate
From 133.00 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 15h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Hairdressing salon

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Hammam (Paying)
    • Jacuzzi (Paying)
    • Sauna (Paying)
    • Solarium
  • Golf
  • Beach and water sports
    • Boat excursions
    • Kayaking (Nearby)
    • Pedal boat (Nearby)
    • Private beach (Nearby)
    • Snorkelling/Scuba diving center (Nearby)
  • Other sports activities  (Nearby)
    • Boules/petanque (Nearby)
    • Bowling

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-24:00
    • Opening hours : Week-end 07:00-24:00

Business services

  • 6 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

With a contemporary and completely modular design, Novotel's spacious rooms are real living spaces and can be adapted to suit all requirements.Book one of the 11 Executive Rooms at the Hotel Novotel Marseille Vieux Port with views of the Old Port and enjoy a unique experience with incredible panoramic views! (Ideal for both couples or those on business travel)

  • 110 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 26 family rooms
  • 3 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Work desk in all rooms
    • Baby bed
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Security peephole
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 3,599 reviews

Our guest reviews for Novotel Marseille Vieux Port

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,436 reviews
Anonymous Families - 05/08/2018 AccorHotels certified review
« Surprised it was a 4* »

Disappointing

Anonymous Families - 02/08/2018 AccorHotels certified review
« Disappointing »

I reserved on hotels.com and was told when I arrived that there was no room. After 15 minutes management found a room for me, but didn't tell me it was intended for handicapped people, with no separate shower cubicle.

Priscilla Families - 01/08/2018 AccorHotels certified review
« Could be better »

Good. Could improve on following. Restaurant menu is very limited. There are many flies. Electric repelants should be installed and all food for buffet breakfast closed. The bathrooms need better water curtains and AC switches to be checked n replaced

Our hotel has responded to the review
Our hotel has responded to the review

Dear Priscilla D., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again at the Novotel Marseille Vieux Port ! Sincerely, Alexandra Brubach Guest relation Service

Lucille Couples - 24/07/2018 AccorHotels certified review
« nice place to stay »

the hotel is very nice and people working there too. The breakfast was delicious and the view is amazing! Only one bad point: the sink was clugged in the bathroom.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lucille G., Thank you for the great review of our hotel ! We are glad that you enjoyed your stay and hope to see you again very soon at the Novotel Marseille Vieux Port ! Sincerely, Alexandra Brubach Chargée de clientèle

Fiona S. Couples - 22/07/2018 AccorHotels certified review
« good - great staff »

great location and good staff. Special mention for Matt - excellent waiter who was very helpful and always had a smile on his face. also good check out experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs S., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon at the Novotel Marseille Vieux Port ! Sincerely, Alexandra Brubach Guest relation Service

Mark L. Couples - 21/07/2018 AccorHotels certified review
« Good »

Great location helpful staff! We were put in a handicapped room at first and they were able to change but only the next day. The next room smelled like smoke. Overall everyone was great and helpful and the view from breakfast is worth every penny plus.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Misetr L., Thank you for the great review of our hotel! We took note well of your remarks on the room and thank you for it We are glad that you enjoyed your stay and hope to see you again a next time . Sincerely, Alexandra Brubach Guest relation Service

Mairead F. Families - 19/07/2018 AccorHotels certified review
« good »

very good. There could have been more english channels on the TV

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs F., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon at the Novotel Marseilel Vieux Port ! Sincerely, Alexandra Brubach Chargée de clientèle

Claude Couples - 18/07/2018 AccorHotels certified review
« A fair clean hotel to stay »

We had a good stay here over the week end. Everything was quite good except the breakfast as it lacks variety and is poorly organised. Could be better

Our hotel has responded to the review
Our hotel has responded to the review

Dear Claude-Bernard t., We very much appreciate your comments regarding your stay at the Novotel Marseille Vieux-Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jean-Bernard Gadilhe Responsable Hébergement.

Judy A. Couples - 17/07/2018 AccorHotels certified review
« Lovely hotel and beautiful location »

Nice room, great location, good value. Restaurant has great good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Judith A., We very much appreciate your comments regarding your stay at the Novotel Marseille Vieux-Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexandra Brubach Chargée de clientèle

Martin K. Business - 16/07/2018 AccorHotels certified review
« Nice located Hotel »

In general a good experience. Small but very nice Terrace with a beautiful view over the harbor.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Martin K., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon at the Novotel Marseille Vieux Port . Sincerely, Alexandra Brubach Chargée de clientèle

Queenie Couples - 07/07/2018 AccorHotels certified review
« great stay »

stayed in a lovely room with a port view. Staff were very friendly and check in was good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear julia D., We very much appreciate your comments regarding your stay at the Novotel Marseille Vieux-Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexandra Brubach Chargée de clientèle

Richard B. Couples - 02/07/2018 AccorHotels certified review
« Fantastic staff, great location and one of the best breakfasts I have had at any hotel, »

enjoyed the view and Pool great stay. Booked a room with free mini-bar, mistakenly thought this would also include some alcoholic drinks. This should perhaps be made clear when booking. Otherwise an excellent stay. I liked the retro style of the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Richard B., We very much appreciate your comments regarding your stay at the Novotel Marseille Vieux-Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. In every Novotel hotel , all the mini bars are without alcool drinks , we are sorry for this inconveniant . Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexandra Brubach Guest relation Service

Mick T. Couples - 24/06/2018 AccorHotels certified review
« generally good but couple of disappointments »

location and room excellent. had trouble communicating with waiters and bar staff in basic English which surprised us for international hotel. also on a number of occasions turned away from outside bar due to being booked by outside conference groups. Found that frustrating couldn’t get basic drink and snack at own hotel bar

Our hotel has responded to the review
Our hotel has responded to the review

Dear Annette t., Thank you for taking the time to tell us about your experience at the Novotel Marseille Vieux-Port. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alexandra Brubach Chargée de clientèle

Friends getaway - 20/06/2018 TripAdvisor review
« Amazing hotel and service »

Very nice hotel, excellent facilities and service throughout the hotel - every request was met with a smile willingness to help. Very good location, short walk from the port and bars, amazing views and very nice pool, spa and the terrace area. Will be back soon!! :)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kristina S, We very much appreciate your comments regarding your stay at the Novotel Marseille Vieux Port on TripAdvisor . It is always a pleasure to receive positive feedback and we hope your next visit will be as pleasant as the previous one I will share your comments with our team. Thank you again for sharing your experience, Sincerely, Alexandra Brubach Guest relation Service

F. P. Business - 13/06/2018 AccorHotels certified review
« Tres bien, tres bon management »

Service was excellent, hotel is very good. One thing could be improved is the bed quality. But overall everything was very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister P., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon at The Novotel Marseille Vieux Port ! Sincerely, Alexandra Brubach Chargée de clientèle

Patrick Couples - 13/06/2018 AccorHotels certified review
« It was ok »

It was ok, but not more. As a Platinum Member I would have expected a little more, but there was nothing what so ever to me as a welcome gift or card or drink. The room we got was changed because it had a terrible smell of smoking. The next room was ok.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Patrick J., Thank you for taking the time to tell us about your experience at the Novotel Marseille Vieux-Port. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alexandra Brubach Guest relation Service

D. M. Business - 11/06/2018 AccorHotels certified review
« Comfortable and perfectly located »

It was a pleasant stay, with easy access to the Palace du Pharo. The breakfast was quite extravagant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister M., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon at the Novotel Marseille Old Port . Sincerely, Alexandra Brubach Guest relation Service

Aharon R. Couples - 09/06/2018 AccorHotels certified review
« great food, good location. very friendly and helpfull staff, parking is complicated »

graet enjoyed every minute of staying

Our hotel has responded to the review
Our hotel has responded to the review

Dear Aaron r., We very much appreciate your comments regarding your stay at the Novotel Marseille Vieux-Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexandra Brubach Chargée de clientèle

Gg Couples - 06/06/2018 AccorHotels certified review
« An excellent short stay »

We had a very comfortable stay, only for 1 night unfortunately. The staff were very helpful and extremely pleasant, our room was extremely clean, with a very comfortable bed - it’s not often that I sleep right through the night, but I did that night. The hotel is beautifully situated with lovely views, and we were lucky to had the same lovely view of the old port from our room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jo T., We very much appreciate your comments regarding your stay at the Novotel Marseille Vieux-Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexandra Brubach Chargée de clientèle

Leonardo F. G. Families - 06/06/2018 AccorHotels certified review
« Really good »

Staff was really friendly, food was delicious, location awesome, kids friendly and comfortable room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Leonardo Freitas G., We very much appreciate your comments regarding your stay at the Novotel Marseille Vieux-Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexandra Brubach Guest relation Service

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 140.00 EUR Non member rate
From 133.00 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates