Hotel - Novotel Marseille Vieux-Port
Novotel Hotel Novotel Hotel

Novotel Marseille Vieux-Port Hotel

4.0/5 1,499 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • pets allowed 15  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Hairdressing salon

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Hammam (Paying)
    • Jacuzzi (Paying)
    • Sauna (Paying)
    • Solarium
  • Golf
  • Beach and water sports
    • Boat excursions
    • Kayaking (Nearby)
    • Pedal boat (Nearby)
    • Private beach (Nearby)
    • Snorkelling/Scuba diving center (Nearby)
  • Other sports activities  (Nearby)
    • Boules/petanque (Nearby)
    • Bowling

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-24:00
    • Opening hours : Week-end 07:00-24:00

Business services

  • 6 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

With a contemporary and completely modular design, Novotel's spacious rooms are real living spaces and can be adapted to suit all requirements.Book one of the 11 Executive Rooms at the Hotel Novotel Marseille Vieux Port with views of the Old Port and enjoy a unique experience with incredible panoramic views! (Ideal for both couples or those on business travel)

  • 110 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 26 family rooms
  • 3 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Baby bed
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Security peephole
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 4,023 reviews

Our guest reviews for Novotel Marseille Vieux-Port

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,499 reviews
Business - 09/12/2018 TripAdvisor review
« a nice and quiet place in Marseille »

it is a convenient located hotel, in a quiet place in Marseille. Rooms are quite ok, architecture is average and breakfast also. Very close to Faro Palace where I had the conference. The room was large but definitely need renovation, especially at the windows system. Internet was pretty much ok, but the telephone signal was weak.

Tor F. Business - 08/12/2018 AccorHotels certified review
« Nice stay with service minded people »

Nice stay!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tor F., We very much appreciate your comments regarding your stay at the Novotel Marseille Vieux-Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexandra Brubach Chargée de clientèle

Svend C. Business - 06/12/2018 AccorHotels certified review
« Very pleasant staff! »

All pleasant. However, on electronic bill after quick check out I found breakfast charges for two for two days. I did not have breakfast anybody besides was only one person anyway. After going back to reception they apologized and refunded. It should not happen!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Svend C., Thank you for the great review of our hotel! We are glad that you enjoyed your stay . We apologize for the electronic bill but the breakfasts are charged automatically. We hope to see you again very soon. Sincerely, Alexandra Brubach Guest relation Service

R. D. Business - 06/12/2018 AccorHotels certified review
« r. D. »

Fine, confusing over lifts to Sofitel and Novatel and SPA etc caught me being in the Sofitel lobby in my dressing gown as I returned from the SPA to hotel room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the review of our hotel! We are sorry for the problems encountered on your arrival and during your stay. We hope to see you again antoher time at our hotel . Sincerely, Guest relation Alexandra Brubach

Anonymous Friends - 01/12/2018 AccorHotels certified review

Hotel location and service was good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Grace P., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Alexandra Brubach Guest relation Service

Philippe Business - 26/11/2018 AccorHotels certified review
« Excellent! »

Friendly staff and good value for money

Our hotel has responded to the review
Our hotel has responded to the review

Dear Philippe G B., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Alexandra Brubach Guest relation Service

Dave D. Couples - 16/11/2018 AccorHotels certified review
« lovely clean hotel with a view »

so relaxing will 100% return next year great fertilities

Our hotel has responded to the review
Our hotel has responded to the review

Dear David d., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon at the Novotel Marseille Vieux Port ! Sincerely, Alexandra Brubach Chargée de clientèle

Frans B. Couples - 13/11/2018 AccorHotels certified review
« Beautiful view »

Clean and modern and good location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Frans B., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Alexandra Brubach Guest relation Service

Linda B. Families - 06/11/2018 AccorHotels certified review
« What a friendly and helpful place to stay. The staff were attentive and the hotel was maintained to a high standard of cleanliness. »

We had a wonderful stay here. Our family enjoyed the use of the facilities and we especially enjoyed our breakfast overlooking the port. What a breathtaking view. Although on arrival our room lacked some towels and extra bedding, the cleaning staff couldn't be more helpful. A special mention for 'Ketem' who made sure we had some extra water in our room to make up for our having only supplies for two people initially. She went out of her way to ensure we had everything we needed and more. The desk staff were always happy to help and the morning waiters were efficient and friendly. We were impressed with the situation, the staff and the cleanliness of the facilities. My only criticism, and this is only small, is that as a vegan with children who are dairy free I would have liked a choice of more nuts and seeds for breakfast along with some almond milk that would have been good. I really enjoyed the fresh melon and the brown gluten free bread slices with honey. I would definitely recommend this hotel to others and we would love to return.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Linda B., We very much appreciate your comments regarding your stay at the Novotel Marseille Vieux-Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexandra Brubach Guest relation Service

Family - 06/11/2018 TripAdvisor review
« Marseille feedback »

the hotel needs to be refreshed, (at least Rooms).even if the rooms are clean.the menu could also include more options, more soups and fruits.desserts for kids menu should include fruits well. (not only ice cream and chocolates)

Dr. P. G. Business - 31/10/2018 AccorHotels certified review
« I was very pleased with my stay. »

I was particularly very happy with the service. The people at the front desk were very helpful and kind. Specifically, there was one lady (I don't recall her name), tall, thin, and curly hair, who always went out of her way to help answer my questions and provide me with very useful information. Thank you!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul G., We very much appreciate your comments regarding your stay at the Novotel Marseille Vieux-Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexandra Brubach Guest relation Service

William C Couples - 27/10/2018 TripAdvisor review
« Short break in Marseilles »

Having booked this hotel, for our 4 night break, and then read some reviews It crossed my mind that I should cancel.Extremely pleased that I didn't. This hotel was excellent in all respects.Overall it is typical of a lot of Novotels and was spotlessly clean in all areas, with good facilities including bar and restaurant. The service was given willingly and always with a smile. One person in particular stood out " Patrick" who is clearly a jack of all trades but carries out all duties to a first class standard. Several others also also merit praise, especially the young lady (sorry I have mislaid her name) who checked us out when leaving. This hotel receives a ten from me and we shall return in the future.

Our hotel has responded to the review
Our hotel has responded to the review

We thank you for this very rewarding comment for our entire team especially for Patrick! We are delighted to read that you enjoyed all the benefits. We hope to welcome you during your next stay in the region! Best regards, Flavie Maugey Assistante Responsable Hébergement

Rune S. Couples - 25/10/2018 AccorHotels certified review
« Good location and nice views »

We were very satisfied ... this time we stayed in an executive room with nice view, and the room was fresh and clean. Exellent breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rune S., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon at the Novotel Marseille Vieux Port ! Sincerely, Alexandra Brubach Guest relation Service

Anonymous Couples - 10/10/2018 AccorHotels certified review
« A Nice Stay »

Staff were friendly and corteous. Rooms whilst large and spacious were out dated and stuffy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ashley C., Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon at the Novotel Marseille Vieux port ! Sincerely, Alexandra Brubach Guest relation Service

Slawek Business - 03/10/2018 AccorHotels certified review
« Great room with view »

The room had an excellent view, front desk employees extremely polite and helpful. Bathroom would benefit from renovation though.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Slawomir G., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon at the Novotel Marseille Vieux port ! Sincerely, Alexandra Brubach Guest relation Service

John B. Solo - 28/09/2018 AccorHotels certified review
« Fine »

Rooms good and it was a pity I couldn’t say more than the one day . I asked when I left you could book me into another of your group’s hotels and your desk clerk said that at the Airport there was an IBIS that was part of your Accord group and he would get me in there. He gave me the exact address that he wrote down. I arrived there and they said no booking had been made and they also were full. They were more accommodating than your hotel and put me into a room that from the bathroom layout could have been a special disabled room They were very kind and helpful and the staff should be specially thanked if you can but after checking why your Novotel clerk only did half his job. Please confirm

Joan Couples - 19/09/2018 AccorHotels certified review
« Always a comfortable night's sleep »

We stayed 2 nights and as ever found the Novotel comfortable and of the usual good standard we've come to expect. However, we were annoyed by the lack of storage for our clothing - why can't they provide more shelves and at least a wardrobe with a sensible number of hangers. Three per person is just not enough. Also, the bathroom could do with more towel rails and a shaving mirror. Are they just wanting business travellers? We noticed this the last few times we've stayed at Novel and it's taking minimalism to extremes for a 4 star hotel!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joan P., Thank you for the review of our hotel! We are glad that you enjoyed your stay . We have taken note of all your remarks . We hope to see you again at the Novotel Marseille Vieux port Sincerely, Alexandra Brubach Chargée de clientèle

Christine B. Couples - 13/09/2018 AccorHotels certified review
« Friendly and efficient staff who went out of their way to help »

Extremely pleasant. Would have awarded the maximum score if the dining menu had been more interest and there hadn't been a slight smell of drains coming through the air conditioning vents. Staff were excellent, even providing a present for my husband in his special birthdar, so give them all a thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christine B., Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon at the Novotel Marseille Vieux Port ! Sincerely, Alexandra Brubach Guest relation Service

Mark L. Friends - 10/09/2018 AccorHotels certified review
« A Great Stay in a nice location »

Enjoyable break in a good spot. Comfy rooms, well cleaned, nice an quiet. Breakfast a little disapointing if you didn't like pastries and the cofee machine caused confusion all round! Nice staff apart from a miserable barman on the Saturday morning by the pool.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mark S., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon at The Novotel Marseille Vieux port ! Sincerely, Alexandra Brubach Guest relation Service

S. Families - 03/09/2018 AccorHotels certified review
« good but deficient maintenance of the room »

opening of the external window was deficient, closure of the cupboard under the tele was impossible, screw of the door rubber damper of the WC....

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michel S., Thank you for the great review of our hotel! We are glad that you enjoyed your stay .we rae really for the inconvénients in your room . We hope to see you again at the Novotel Marseille Vieux Port ! Sincerely, Alexandra Brubach Chargée de clientèle

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