Hotel - Novotel Toronto North York
Novotel Hotel Novotel Hotel

Novotel Toronto North York Hotel

3.5/5 973 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Nearby)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying, Nearby)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 0  CAD
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • Chinese Mandarin
    • German
    • English
    • Spanish
    • French
    • Italian
    • Japanese
    • Polish
    • Russian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early Check in from 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Beauty salon (Paying, Nearby)
    • Hairdressing salon (Paying, Nearby)

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre
  • Well-being
    • Sauna
    • Tanning salon (Paying, Nearby)
  • Golf course 18 holes  (Nearby)
  • Outdoor tennis court  (Nearby)
  • Jogging track  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 17:00-22:00
    • Opening hours : Week-end 17:00-22:00

Business services

  • 11 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 260 rooms
  • 100% non-smoking hotel
  • 8 rooms for people with reduced mobility
  • 12 connecting rooms
    • Ice machine
    • 110/120 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Remote control TV
    • Work desk in all rooms
    • Pay per view channel(s)
    • Satellite/cable colour TV
    • Video games on TV in room
    • Manual temperature control
    • WiFi in your room
    • Direct dial telephone
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

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4.1/5 AccorHotels Rating 5,039 reviews

Our guest reviews for Novotel Toronto North York

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 973 reviews
Couples - 10/07/2018 TripAdvisor review
« Perfect destination for trip to Toronto »

Friendly and very helpful staff. Happy the transportation system was right there. Enjoyed the breakfast each morning as well as swimming laps in the pool. Especially liked the friendly staff at the welcome desk. They guided us very well.

Jake G. Couples - 08/07/2018 AccorHotels certified review
« Nice clean hotel with subway access »

3 time staying and would stay again anytime

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jacob, We very much appreciate your comments regarding your stay at the Novotel Toronto North York. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for each and every day. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Toronto North York Team

Pat I. Solo - 08/07/2018 AccorHotels certified review
« Good »

Good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pat, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Novotel Toronto North York Team

Shirley Couples - 08/07/2018 AccorHotels certified review
« Fantastic staycation!! »

Great view, great location great stay!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shirley, We very much appreciate your comments regarding your stay at the Novotel Toronto North York. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us! Sincerely, Novotel Toronto North York Team

Joseph Couples - 08/07/2018 AccorHotels certified review
« Great Area! Great Price! »

Always very relaxing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joseph, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Novotel Toronto North York Team

Anonymous Business - 07/07/2018 AccorHotels certified review
« A comfortable, clean place to stay a few nights. »

The breakfast was good and plentiful. The hotel was in convenient location close to the public transportation and easy connection to the airport. The room # 1008 was small. We were happy to get the room changed to one with a chair in the shower to meet that need. The shower curtain could be a little bit longer or lower so that it wouldn't let the water leak into the rest of the bathroom when showering. It could be more hooks to hold the towels. When showering the shower head kept falling down (the shower head holder is worn out).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maarit, We very much appreciate your comments regarding your stay at the Novotel Toronto North York. It is always a pleasure to receive positive feedback from our guests as it is what we strive for every day. Please rest assured that we are taking the appropriate measures to address the shower problems and prevent future occurrence. Thank you again for sharing your experience, and we hope to welcome you again very soon. Sincerely, Novotel Toronto North York Team

Paul T. Couples - 07/07/2018 AccorHotels certified review
« Nice little spot in the middle of retail central »

We stayed in room 209 with a jaquzzi tub on July 6, 2018. The hotel decore is upbeat and inviting. There is some construction going on but there is no overwhelming footprint of that. The room is spacious, has a balcony, fridge, coffee maker with decent coffee, nice Paul Mitchell wash products, comfortable bed. More spacious than most hotels in the same category. We didn’t appreciate the cement drilling noises at 8 am, but we had to get up anyway to get to the airport on time. Casual, lots of free parking, across from Dave & Busters, has a gym and a pool. Breakfast till 10 am. Free easy wifi that works and very friendly staff. I don’t do this often, but I’m going to say that this hotel is well run, as displayed by the staff culture and attitude. I would recommend staying here to anyone, business or family. Good job.

Paul F. Couples - 07/07/2018 AccorHotels certified review
« Excellent Location »

We were extremely pleased with the service, decor and perfect position of the hotel for easy access to the transit system. Our only disappointment was the Tourism Tax addition to the invoice which had been prepaid much earlier in the Year. Whilst we understand that this is now a requirement for the region, surely as it was known at the time the booking was made, it should have been included at that time. Also to date this extra sum is still showing as a pending payment to Barclaycard even though it was paid In cash at checkout.

Rajeev K. Business - 06/07/2018 AccorHotels certified review
« EXTREMELY DISSATISFIED: Mine is business trip with need for work in off hours from the hotel »

My trip was good but the poor wifi made my stay disappointing. I came here for work and it requires me to work sometime from the room after coming back from office. Wifi was pathetic and stuff were trying to help me but they are trying to explain me how the wifi works but they don't know that I came all way from India not to take lectures on how the wifi works. Wifi support person said I should be happy for what I was getting for "complementary wifi". I just spent my time here as I don't have any hotel near by. I would like to inform the same to my companies travel desk.

Anonymous Couples - 05/07/2018 AccorHotels certified review

Great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Greg, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Novotel Toronto North York Team

M. H. Business - 05/07/2018 AccorHotels certified review
« A quick overnight stay »

I was very disappointed when I got to my room and found black hair on the top of the toilet lid. When I went to use the toilet there were pubic hair on the seat. Not what I expected from Novotel. I did not report it because I have lived in Africa and Asia and a little hair is not too bad, but in Toronto, it should not be acceptable. The rest of the stay was fine, room was clean, bed comfortable, breakfast was not fully ready at 6am, however I was able to eat and go before 6:30am which was my goal.

Family - 05/07/2018 TripAdvisor review
« Decent Hotel, but no A/C »

Location was excellent. Breakfast was great. The A/C was essentially not effective. Temperatures in the room exceed 30C. We changed rooms with very little difference in the temperature. Booked the room for 3 people and it has 1 bed. This did not seem to be a problem to the staff. Eventually, after speaking with the manager, we were given a room with 2 beds.

Our hotel has responded to the review
Our hotel has responded to the review

Agreed, 4 days of almost 40 degrees and the AC struggled, simply age and technology of the system, we have it maxed out and seems aok now as the humidity drops. Very cool this past week. Not sure why only one bed given to you, possibly with a pull out sofa? Pleased you eventually got 2 x beds. Thanks, Michael

Barbara M. Families - 04/07/2018 AccorHotels certified review

Our experience was great. However, the air conditioner units are insufficient for the warm weather. Fans had to be requested which the front desk had none left as other guests had requested them before us. Other than that, our stay there was Excellent!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Barbara, We very much appreciate your comments regarding your stay at the Novotel Toronto North York. It is always a pleasure to receive positive feedback. Please rest assured that we are taking the appropriate measures to address the air conditioning problem and prevent future occurrence. Thank you again for sharing your experience, and we hope to welcome you again very soon! Sincerely, Novotel Toronto North York Team

Dan G. Business - 04/07/2018 AccorHotels certified review
« enjoyable »

Enjoyed having in and out parking privileges ( and the choice of breakfast versus Parking covered)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dan, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Novotel Toronto North York Team

Jeremie Business - 04/07/2018 AccorHotels certified review
« Short and sweet »

I spent one night for a brief sta in North York and found my stay to be excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jeremie, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Novotel Toronto North York Team

Rj Business - 03/07/2018 AccorHotels certified review
« What I would expect for the price I paid. »

All was good - great location and great access to what I needed in the area.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Raymond, Thank you for taking the time to review your stay at the Novotel Toronto North York. We are glad that you enjoyed your stay and hope to see you again soon for another memorable journey with us. Sincerely, Novotel Toronto North York Team

Amir Couples - 03/07/2018 AccorHotels certified review
« Very nice and comfortable »

Very nice

Our hotel has responded to the review
Our hotel has responded to the review

Dear Amirreza, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Novotel Toronto North York Team

Patrick H. Families - 03/07/2018 AccorHotels certified review
« Hot stay in Toronto »

Breakfast was nice. Room was well equipped. A/C was not working.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Patrick, Thank you for taking the time to tell us about your experience at the Novotel Toronto North York. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the air conditioning problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Novotel Toronto North York Team

Anonymous Families - 03/07/2018 AccorHotels certified review
« comfortable »

Room was small but comfortable . Easy access to subway. Had small issue with parking did not accept parking pass in automated exit but attendant allowed us to leave.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Brian, Thank you for taking the time to review your experience at the Novotel Toronto North York. We are glad that you enjoyed your stay and hope to welcome you again very soon. Sincerely, Novotel Toronto North York Team

Anonymous Business - 02/07/2018 AccorHotels certified review

Excellent check-in. Was quick and easy. Room was clean. The room was supposed to come equipped with an alarm clock and it didn’t have one. Room should have had a walk in shower but was just a regular tub with a shower. There are no full length mirrors to check your appearance before going to events/functions. Overall decent hotel and would stay again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michelle, We very much appreciate your comments regarding your stay at the Novotel Toronto North York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please rest assured that we are taking the appropriate measures to address the alarm clock/full length mirror issues and prevent future occurrence. Thank you again for sharing your experience, and we hope to welcome you again very soon Sincerely, Novotel Toronto North York Team

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