Hotel - Novotel Toronto North York
Novotel Hotel Novotel Hotel

Novotel Toronto North York Hotel

3.5/5 1,034 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 151.05 CAD Member's rate Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Nearby)
    • Public indoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed 0  CAD
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
    • Spanish
    • French
    • Italian
    • Japanese
    • Polish
    • Russian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early Check in from 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Beauty salon
    • Hairdressing salon

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre
  • Well-being
    • Sauna
    • Tanning salon
  • Golf course 18 holes  (Nearby)
  • Outdoor tennis court  (Nearby)
  • Jogging track


  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 17:00-22:00
    • Opening hours : Week-end 17:00-22:00

Business services

  • 8 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 260 rooms
  • 100% non-smoking hotel
  • 8 rooms for people with reduced mobility
  • 12 connecting rooms
  • Baby bed
    • Ice machine
    • 110/120 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Remote control TV
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • WIFI in your room
    • Direct dial telephone
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating 5,917 reviews

Our guest reviews for Novotel Toronto North York

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 1,034 reviews
Business - 20/03/2019 TripAdvisor review
« Novotel North York »

Good location and reasonably clean pool and gym were small and dated, but were ok for my needs. Front staff friendly and the shower door seems to leak water as there is a pool of water outside on the floor every time I used it

Anne-marie Business - 15/03/2019 AccorHotels certified review
« Very good location »

Good location, great staff and welcome cocktails and appetizers. Room was small but clean.

Amin A. Business - 14/03/2019 AccorHotels certified review
« Great experience »

Great stay, comfortable room, friendly and helpful staff.

Anonymous Couples - 13/03/2019 AccorHotels certified review
« Extremely pleasant experience. »

The staff was extremely pleasant. The room was comfortable and spacious. The location was perfect for our needs and it was very convenient to have the hotel restaurant and the attached food court as well as numerous restaurants etc. right around the corner. The hotel restaurant food was great and the staff at the restaurant were wonderful.

Antoine A. Business - 13/03/2019 AccorHotels certified review
« Good stay, good room service, gym can be improved »

At check in, my booking was not linked to my AccorHotels membership account. But the front desk adapted quickly and provided me the welcome package of a member afterwards. The room was very good and convenient and quality of room service is good. I would recommend to improve some items in the gym that are missing such as bench press, etc.

Anonymous Business - 13/03/2019 AccorHotels certified review
« Facility Manager »

very nice

Bizhan R. Business - 12/03/2019 AccorHotels certified review
« Ok nearly satistied »

Nearly satisfied

Mike Couples - 11/03/2019 AccorHotels certified review
« Great stay »

Everything was great from check-in, to parking validation, to room services and hotel location.

Sheryl Solo - 11/03/2019 AccorHotels certified review
« Pleasant stay »

The room was very clean. There were not enough electrical outlets. I had to plug in my cpap machine, and had to run the wire to the outlet on the lamp. I had to move furniture to plug in my tablet & cell phone. This would be off putting to business people who may need to work in the room.

Orlee H. Families - 11/03/2019 AccorHotels certified review
« We had a very nice stay. »

We enjoyed our stay and your staff was lovely. The room was nice, clean and quiet.

Nancy T. Families - 11/03/2019 AccorHotels certified review
« Very Friendly Staff »

The staff was very courteous, accommodating and helpful. I was with my granddaughter for a hockey tournament. We only had 1 problem. The cleaning staff threw out my toothbrush. Not sure why, but they gave me a toothbrush at the front desk to replace mine. Just a note - the toothbrush was very cheap, in fact I almost ate a couple of the bristles.

Anonymous Friends - 11/03/2019 AccorHotels certified review
« Excellent »

We arrived early and were able to do an early check in and we were accommodated when we requested a later check out Thankyou so much !

Anonymous Business - 11/03/2019 AccorHotels certified review
« Great hotel, nice and clean! »

Great stay with your hotel. Close to where my meeting was and close to restaurants, etc.

Trina D. Couples - 11/03/2019 AccorHotels certified review
« Very clean with friendly staff. »

I had a great experience however do not understand the hold on my credit card and why it is taking so long to process. I asked to pay for the room by a different method on checkout. I was told that was possible aside from the first night of 3. However immediately after check in my credit card was held the remaining balance as well as deposit. I expected the deposit but not the remaining charge for the room. The funds were going to be used for other things however I had no access to them. The amount is still being held as well as the deposit and I checked out yesterday. If this would have been explained to me my visit would have been much better. I love the hotel and location however this policy I was not informed of after asking several times to pay with cash for the room charge upon checkout.

Anonymous Business - 11/03/2019 AccorHotels certified review
« Accomodating »

Rooms were clean, requests were met. Prices were reasonable for time of stay. Convenient to have subway station in the building and other conveniences.

Anonymous Business - 10/03/2019 AccorHotels certified review
« Pleasant »

Location was great. Carpeting a little dirty in the room. Friendly staff.

Megan P. Couples - 09/03/2019 AccorHotels certified review
« Not the best hotel ever. »

The location was great, but the sauna was in the change rooms and there was no hot tub.. employees were super nice and welcoming. But I truely didnt find anything special about this hotel,

Marcie Business - 08/03/2019 AccorHotels certified review
« Great room but freezing! »

The room was clean and well appointed but very very cold. Anytime I turn the heat on it just blew cold air or colder air. It was late when I got back to my room and chilli the process of trying to switch rooms once you’ve unpacked and got your pyjamas on is as painful as freezing. I was also disappointed that the herbal tea I had requested be in the room was not there. That could have help to mitigate this. Otherwise, the staff was great as was the gym. Breakfast is also very well done.

Elisa Business - 08/03/2019 AccorHotels certified review
« Very restful »

I was feeling ill and your bartender made me a perfect hot toddy that resulted in a good nights sleep. I was right next to the elevator and there were no noise concerns.

David Business - 08/03/2019 AccorHotels certified review
« Great hotel overall, bathroom needs work »

The staff were friendly, the food was very good, the room was clean and quiet and generally well kept. The bathroom appears to have a noise problem where it is easy to hear a person in the neighbouring room using the toilet. This is unpleasant and at times can interrupt sleep. I would think some insulation between bathroom walls in adjoining rooms would help alleviate this problem. Thanks!

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