Hotel - Novotel Toulouse Centre Compans Caffarelli
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Novotel Hotel

Novotel Toulouse Centre Compans Caffarelli Hotel

5 place Alfonse Jourdain 
31000  TOULOUSE
FRANCE

738 reviews
TripAdvisor Rating Based on 738 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 13  EUR
  • Outdoor unheated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 13  EUR
  • Babysitting on request
  • Air Conditioning
  • TOULOUSE BLAGNAC
  • Languages spoken at the hotel
    • Spanish
    • French
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Gift shop/newspaper shop

Leisure and activities

  • Outdoor unheated pool
  • Babysitting on request
  • Clay tennis court  (Nearby)
  • Other sports activities
    • Bicycle hire facilities
    • Bike rack facilities
    • Jogging track

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00-24:00
    • Opening hours : Week-end 06:00-24:00

Business services

  • 7 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.The rooms at the Novotel Toulouse Centre Compans Caffarelli measure 258 sq. ft. (24 m²) and feature individual air conditioning. Choose the Executive Room and enjoy bathrobes and slippers, Nespresso coffee machine and a free minibar

  • 135 rooms
  • 113 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • 127 family rooms
  • 14 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Bouquet with TV Canal+ and Canalsat
    • Radio in room
    • Crib on request
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Radio in bathroom
    • Direct dial telephone
    • TV Bouquet beIN Sports
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • Computer
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 1,613 reviews

Our guest reviews for Novotel Toulouse Centre Compans Caffarelli

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 738 reviews
TripAdvisor certified review
Business - 18/07/2017
« not worth the price »

This is a very expensive room in a hotel that hunt aged well. Rooms and bathrooms are really dirty. This is not the Novotel quality from 10 years ago. You should redo the whole hotel, not just the restaurant

AccorHotels certified review
Anonymous Business - 16/07/2017
« Professor »

Rooms need to be modernized equipment, tv, carpets electrical outlets. Staff was friendly.

AccorHotels certified review
Anonymous Business - 09/07/2017
« overall satisfied »

Surprized at the clean room at first. From the third day, they do not clean the room well. Bread crums on the floor, and stains in the bathroom floor. Wanted slippers and bath towel changed, so put them on the tub floor, but they simply put them back on the rack. Overall the room is comfortable.

AccorHotels certified review
Luc J. Business - 07/07/2017
« Satisfied : room, breakfast, meeting facilities, staff »

Slightly less satisfied for the following : 1. Thursday evening : caribbean party until 22:50 : my room (4th stage) was just above. The generated noise was above the sound of my television, windows closed. I used ear plugs ... 2. Lunch during meeting time : I don't appreciate fish generally speaking. We got fish 3 times on 5 days ... . Eventually fish was not so bad.

AccorHotels certified review
Sarah Solo - 04/07/2017
« Toulouse Caffarelli »

Large room and comfy bed. Small sink in with separate toilet would have been useful. Good selection at breakfast.

AccorHotels certified review
Anonymous Business - 25/06/2017
« My stay was very comfortable and Hotel aneities satisfied all my personal needs »

Whilst there for work, I had a great stay at Novotel, Service and assistance when needed was very good and much appreciated.

AccorHotels certified review
Mike M. Friends - 18/06/2017
« Very comfortable hotel. Good location »

Friendly staff

AccorHotels certified review
David S. Friends - 27/05/2017
« Mixed feelings about a familiar hotel. »

I was pleased to see that the ground floor of the Novotel Compans Caffereli had been refurbished. However I could see no point in having a commercial tricycle and two exercise bikes in the lobby. Nobody seemed to use them. The service for breakfast was better arranged, but no check was made as to who had pre-paid for breakfast! At dinner the menu seemed to be reduced in choice and most main dishes were served with chips, not what one might expect in a good French hotel. The menu was the same each night, and as I stayed for four nights, I was forced to have one dish twice over. I was happy with the bedroom, but inspite of being a gold Accor member, I was not offered an upgrade. I was allowed to stay in the room until 15:00 on my last day, useful as my flight was not until 18:15. I have always enjoyed staying at this hotel on my annual visits to Toulouse, but I will check other hotels next year before returning.

AccorHotels certified review
Anonymous Business - 25/05/2017
« Solid Novotel product »

Absolutely fine.

AccorHotels certified review
Anonymous Business - 15/05/2017
« Very pleasant stay. »

I really enjoy the hotel and its surroundings (the park). Also the staff was very nice and friendly, which made my stay very pleasant.

AccorHotels certified review
Neil W. Couples - 10/05/2017
« Too noisy »

Staff were excellent. Rooms were too noisy, upgraded to a suite but could still hear people above us.

AccorHotels certified review
Anonymous Business - 24/04/2017

TRES BEL HOTEL EXCELLENT SERVICE

AccorHotels certified review
Anonymous Business - 13/04/2017

Nice friendly bar and restaurant staff

AccorHotels certified review
Anonymous Couples - 12/04/2017

Staff excellent..welcome. efficient and welcoming check in. Room really good. Breakfast excellent.

AccorHotels certified review
Anonymous Business - 10/04/2017

Nice facilities for a reasonable price. The bed frame was very unstable and that was uncomfortable.

AccorHotels certified review
Anonymous Business - 23/03/2017

Smooth stay in good location, disappointing dinner

AccorHotels certified review
Anonymous Business - 19/03/2017

Roof was confortable but Thérèse was quitte à lot of noise

AccorHotels certified review
Anonymous Business - 10/03/2017

Great location within easy access to town. Stayed only one night but overall the experience was very positive. Food was good both at breakfast and evening.

AccorHotels certified review
Anonymous Business - 02/03/2017

Nice stay, interior design is up to standard, the room is ok and the staff is very friendly and helpful.

TripAdvisor certified review
Chibke Business - 02/03/2017
« Nice location and nice hotel in Toulouse »

The hotel is a bit outdated form the outside, but inside is renewed and is up to Novotel standard. The executive room is the minibar included and enough drink during my stay. The breakfast was ok and the staff is very friendly and helpful. It's a pity that they don't have a real twin bed, as the sofa bed doesn't have good support on the back.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for your review. We know our hotel looks vintage from outside but it is our decision to keep it this way because it reflects the Toulouse architecture. However, regarding our rooms, I regret to learn you did not get a real twin room, for future purposes, make sure you give us a call and we will take care of your will. Also, if you come back this summer you will enjoy our balcony in our executive rooms. I hope to welcome you soon agin in Novotel Toulouse Centre Compans Caffarelli, Best Regards,

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