Hotel - Novotel Toulouse Centre Compans Caffarelli
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Novotel Hotel

Novotel Toulouse Centre Compans Caffarelli Hotel

5 place Alfonse Jourdain 
31000  TOULOUSE
FRANCE

768 reviews
TripAdvisor Rating Based on 768 reviews
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 13  EUR
  • Outdoor unheated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 13  EUR
  • Babysitting on request
  • Air Conditioning
  • TOULOUSE BLAGNAC
  • Languages spoken at the hotel
    • Spanish
    • French
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Gift shop/newspaper shop

Leisure and activities

  • Outdoor unheated pool
  • Babysitting on request
  • Clay tennis court  (Nearby)
  • Other sports activities
    • Bicycle hire facilities
    • Bike rack facilities
    • Jogging track

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00-24:00
    • Opening hours : Week-end 06:00-24:00

Business services

  • 7 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.The rooms at the Novotel Toulouse Centre Compans Caffarelli measure 258 sq. ft. (24 m²) and feature individual air conditioning. Choose the Executive Room and enjoy bathrobes and slippers, Nespresso coffee machine and a free minibar

  • 135 rooms
  • 113 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • 127 family rooms
  • 14 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Bouquet with TV Canal+ and Canalsat
    • Radio in room
    • Crib on request
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Radio in bathroom
    • Direct dial telephone
    • TV Bouquet beIN Sports
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • Computer
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 1,842 reviews

Our guest reviews for Novotel Toulouse Centre Compans Caffarelli

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 768 reviews
AccorHotels certified review
Josef B. Families - 12/09/2017
« Josef B. »

The hotel room was clean but was small and needs refurbishing. It was surely not a room to accommodate three people using the sofa bed. Service was also satisfactory although the front line people should be trained and knowledgeable about the city in general and the public transport in Toulouse. I rate the catering as average and can also be improved as expected from a four star Accor Hotel. Many thanks

AccorHotels certified review
Dave C. Business - 11/09/2017
« Mr »

It was a very short stay. I arrived Tuesday at midnight, went to work at 7 o'clock Wednesday morning, returned at 2 o'clock Thursday morning and checked out 6 hours later. I had breakfast both mornings which was good and the staff were as friendly as ever.

AccorHotels certified review
Oddmund G. Couples - 01/09/2017
« Friendly »

Good service, friendly personell, ok location. Would have liked more choices for dinner

AccorHotels certified review
Tina C. Couples - 25/08/2017
« Fantastic Stay »

From the moment we arrived reception were extremely helpful and friendly. The parking was very secure and our room was very comfortable with a view over the Japanese Garden. Breakfast was lovely with plenty of choice. Staff at breakfast were all very friendly and helpful. Overall very pleasant stay.

AccorHotels certified review
J. Families - 16/08/2017
« Mr J. »

Car was broken into and our possession STOLEN. We followed signage into a Novotel car park!

AccorHotels certified review
Maria Families - 14/08/2017
« Short stay »

I booked novotel because of the pool and good rooms. The rooms are fine standard. Shower could do with some hooks to hang something. Pool was very very cold and full of mosquitos which was a dissapointment after travelling all day.

AccorHotels certified review
Anonymous Families - 14/08/2017
« very nice hotel »

good location, close to the old town and good pool

AccorHotels certified review
Anonymous Families - 14/08/2017

it was very pleasant as the hotel is kids friendly. The hall with so much amenities for staying together kids and parents is a great idea. The room was very comfortable but the shower not so much

AccorHotels certified review
V. Families - 13/08/2017
« Good but could be improved »

Great games for the kids. Food was good but could have more choices. Drinks were uneven, my wife had the first night a fantastic mojito but the second night was really disappointed with the 'same' mojito. Obviously not the same bartender, probably needing more training. The pool could also be heated it was too cold. Parking is also very shabby. Doe not look good and spaces are tiny. Room was good size for a family and the beds were great. I hope this helps.

AccorHotels certified review
Graham Couples - 13/08/2017
« Toulouse stay »

The Novotel was within easy walking distance to the heart of the city. The room was comfortable and eating facilities good.

AccorHotels certified review
Stefan R. Solo - 12/08/2017
« Excellent staff, nice hotel. »

Friendly, helpful, clean and comfortable

AccorHotels certified review
Anonymous Families - 09/08/2017
« Dr. »

Facility was nice and staff was friendly. Exyremely poor check out and billing. The receptionnist asked me if we had breakfast and the answer was a clear NO. She billed the amount without giving me the chance to check the details. Later on my way to the airport I checked the bill and was surprised to find that I was billed for 4 breakfasts "66 euros", 2 times the same dinner. I contacted the hotel they admitted this was a mistake and promised to reimburse the amount to my credit card on the same day, nothing is done so far "5 days today". The receptionnist was also going to bill us for 7 nights parkings while we only stayed for 4, She ammended this as per my Request.

AccorHotels certified review
F J. H. Families - 06/08/2017
« Holiday with teenagers »

The hotel wasn't as nice as other Novotel's we've stayed in France. Our room was tired and in need of refurbishment. The bathroom flooded everytime we had a shower to the extent that we had to mop the floor everytime! Not something you expect to have to do on holiday! The breakfast choice was not as great as other Novotel's and some foods you had to wait for or they'd ran out completely. We had dinner one night whilst staying at Novotel and it was really just average - my cheese was hard and when pointed out the waiter did apologise and offer to change it. Though it was still charged on my bill and I had to request it to be removed - which I couldn't charge to our room for some reason or other! The staff were pleasant but we've had nicer stays elsewhere.

AccorHotels certified review
Wendy S. Couples - 06/08/2017
« Luke warm welcome and very expensive bar »

Receptionist not amiable. Rude response when I explained we had arrived early but had got a text to say room was ready. She seemed not to believe me until I handed over my phone. Not very welcoming to be called a liar! Short with us because we wanted express check out as there was a queue (odd given her colleague came on shift shortly after). Also odd as most hotels would be happy to be paid in advance of check out. Bar very expensive even by Toulouse standards (we live in London so not unaware that big cities can be worse bit €25 for 2 demo and 2 shots is outrageous!). Positives - nice sized room.

AccorHotels certified review
Lorraine Families - 04/08/2017
« Very nice hotel for families close to the center of Toulouse near a nice park »

We enjoyed our stay very much. Something had gone wrong with our reservation and unfortunately our room was given away but the staff resolved this very well. Very friendly staff members at reception and in the restaurant. We will definitely stay here again!

AccorHotels certified review
Scott Friends - 01/08/2017
« Pleasant »

Nice hotel and pleasant staff

AccorHotels certified review
Ian Business - 22/07/2017
« Okay »

It was fine. Although having stayed at the Novotel's in Purpan and Place St Wilson i feel Novotel centre sits in third place. Staff were friendly and helpful. However i was disappointed with the room compared to the other hotels. Why no safe in the room for example?

AccorHotels certified review
Garry Friends - 21/07/2017
« Short break »

Excellent, efficient and friendly staff, clean and bright rooms. Didn't have breakfast so can't comment on that, but the tapas for two at lunch was lovely.

AccorHotels certified review
A. Families - 18/07/2017
« Week-end »

Agreable

TripAdvisor review
Business - 18/07/2017
« not worth the price »

This is a very expensive room in a hotel that hunt aged well. Rooms and bathrooms are really dirty. This is not the Novotel quality from 10 years ago. You should redo the whole hotel, not just the restaurant

Our hotel has responded to the review
Our hotel has responded to the review

Dear client, First, I would like to thank you for giving you time to write your comment. I want to excuse me for the different problems that you said in your comment. To improve the quality of my hotel, I have noted the informations that you told. Sincerely. Lionel Bouchand Directeur

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