Hotel - Novotel Toulouse Centre Compans Caffarelli
Novotel Hotel Novotel Hotel

Novotel Toulouse Centre Compans Caffarelli Hotel

4.0/5 967 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 13  EUR
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • TOULOUSE BLAGNAC
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Gift shop/newspaper shop

Leisure and activities

  • Outdoor unheated pool
  • Babysitting on request
  • Clay tennis court  (Nearby)
  • Other sports activities
    • Bicycles rental
    • Bike rack facilities
    • Jogging track

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00-24:00
    • Opening hours : Week-end 06:00-24:00

Business services

  • 7 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
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Choose the Novotel Toulouse Centre Compans Caffarelli hotel for stopovers in Toulouse and take advantage of its proximity to the convention center and the city center. The hotel swimming pool is open from April 1 to September 30, 2018.

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.The rooms at the Novotel Toulouse Centre Compans Caffarelli measure 258 sq. ft. (24 m²) and feature individual air conditioning. Choose the Executive Room and enjoy bathrobes and slippers, Nespresso coffee machine and a free minibar

  • 135 rooms
  • 113 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • 127 family rooms
  • 14 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Free in-room mineral water
    • TV with on-screen billing info
    • Bouquet with TV Canal+ and Canalsat
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Radio in bathroom
    • Direct dial telephone
    • TV Bouquet beIN Sports
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer at reception
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 2,773 reviews

Our guest reviews for Novotel Toulouse Centre Compans Caffarelli

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 967 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Anonymous Families - 31/12/2018 AccorHotels certified review
« Magnifica »

Un trato inmejorable del personal del hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Estimado Ricardo I., Le agradecemos enormemente sus comentarios en relación a su estancia en Novotel Toulouse Centre Compans Caffarelli. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Lionel Bouchand Directeur Général

Zeev M. Business - 21/12/2018 AccorHotels certified review

the hotel is very nice, bright, clean and well maintained (although the rooms are a bit old). the staff is friendly and informative and breakfast is very nice. location is great and safe.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Zeev m., We very much appreciate your comments regarding your stay at the Novotel Toulouse Centre Compans Caffarelli. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Bouchand Directeur Général

Paul Families - 19/12/2018 AccorHotels certified review
« Good quality hotel conveniently located »

Good check in process for our 4 rooms, with people arriving and departing at different times. Helpful staff. Great location for both the Centre of town and the Ernest Wallon stadium.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul J., We very much appreciate your comments regarding your stay at the Novotel Toulouse Centre Compans Caffarelli. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Bouchand Directeur Général

Andrew Friends - 15/12/2018 AccorHotels certified review
« Good, but the breakfast is very basic. »

Good, but the breakfast is very basic and the hotel needs some refurbishing. Expected more for the price I paid. On a positive note the staff were very friendly, efficient and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrew M., We very much appreciate your comments regarding your stay at the Novotel Toulouse Centre Compans Caffarelli. It is always a pleasure to receive positive feedback. I will share your comments with our team. However I am taking note of your different comments. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Bouchand Directeur Général

A.p.h Families - 04/12/2018 AccorHotels certified review
« Dissapointing »

Bed wasn't made up for children, no extra towels. Sofa bed took up whole room and had metal sticking out which everyone walked into. My daughter has bruises on her legs. Terrible tea and coffee in rooms. Paper cups and a dirty kettle. Awful location for children to walk at night. Snooker table used for hat display....

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrew H., Thank you for taking the time to tell us about your experience at the Novotel Toulouse Centre Compans Caffarelli. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. Kindly accept the compensation of 2000 points on your Le Club AccorHotels fidelity card which will be issued to your account within the next few days. We are looking forward to welcoming you again at Novotel. Please do not hesitate to contact me during your next visit. Sincerely, Lionel Bouchand Directeur Général

Mha Business - 02/12/2018 AccorHotels certified review
« Check in was hastle free, quiet/clean room was appreciated. »

I did ask for my 3-night stay to be credited to my Le Club AccorHotels account. I did not have my card with me, but I provided my email address (m_…). Unfortunately, I have no evidence that this was done. Although there were a lot of choices for breakfast, virtually none were available to someone avoiding animal products (butter, cheese, milk, eggs, meat). It would have been nice to have some vegetables available (tomatoes, cucumbers, etc.) to put on toast! Thanks!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Malin H., We very much appreciate your comments regarding your stay at the Novotel Toulouse Centre Compans Caffarelli. It is always a pleasure to receive positive feedback. However, I am taking notes of your comments regarding the veggy breakfast options and I will make sure that the front desk team check the credit of your points on your fidelity card. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Bouchand Directeur Général

Germain M. Business - 01/12/2018 AccorHotels certified review
« Sejour Germain M. GE Additive »

BON STANDARD NOVOTEL

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur M., Je vous remercie d'avoir pris le temps de partager votre ressenti à propos de mon établissement. Je suis ravi que vous ayez apprécié votre séjour et j’espère vous accueillir à nouveau lors de votre prochaine visite à Toulouse. Veuillez agréer, Monsieur M., mes sentiments les meilleurs. Lionel Bouchand Directeur Général

Rodolphe G. Solo - 27/11/2018 AccorHotels certified review
« Convenient place - super breakfast »

Good. Standard Novotel rooms , meaning convenient. Very friendly personnel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear A G., We very much appreciate your comments regarding your stay at the Novotel Toulouse Centre Compans Caffarelli. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Bouchand Directeur Général

David D. Business - 23/11/2018 AccorHotels certified review
« Business trip in Toulouse »

Great stay at Novotel in Toulouse.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David Mr D., We very much appreciate your comments regarding your stay at the Novotel Toulouse Centre Compans Caffarelli. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Bouchand Directeur Général

Dave C. Business - 15/11/2018 AccorHotels certified review
« A clean, modern and comfortable hotel run by nice people »

The welcome on arrival was both friendly and professional. I stayed for 4 nights and my room was very smart, modern and comfortable. I slept well and the shower was excellent. The wifi was reliable and connection was quick and easy. The foyer and restaurant are again smart and modern and there was a good selection of breakfast foods. I returned late from work one night, but was served a very nice meal in the restaurant; it's great to be able to relax and eat without having to go out when you've had a long day. It's also nice to be able to park directly underneath the hotel. All the staff were very friendly and helpful. Thanks to all.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter C., Thank you for taking the time to share your feelings about my establishment. I am delighted that you enjoyed your stay and all the different services that we offer at the hotel. I hope to welcome you again during your next visit to Toulouse. Best regards, Lionel Bouchand Directeur Général

Ken Friends - 07/11/2018 AccorHotels certified review
« Very Very pleasant »

Easy to checkin , requests handled well , very good accomodation . Ill be back

Our hotel has responded to the review
Our hotel has responded to the review

Dear ken R., We very much appreciate your comments regarding your stay at the Novotel Toulouse Centre Compans Caffarelli. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Bouchand Directeur Général

Anonymous Couples - 29/10/2018 AccorHotels certified review
« nice room, good service »

easy check-in, nice to have a closed underground parking

Our hotel has responded to the review
Our hotel has responded to the review

Dear Magne O., We very much appreciate your comments regarding your stay at the Novotel Toulouse Centre Compans Caffarelli. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Bouchand Directeur Général

Cath Business - 21/10/2018 AccorHotels certified review
« Poor for 4 star »

Friendly staff but I was served the wrong meal at dinner and when changed the food was cold so I was worried I’d eaten it. The room was spacious but I’d have liked a safe and the teas and milk weren’t top up. One day a lady just walked into the room to hang something up even after seeing I was there

Our hotel has responded to the review
Our hotel has responded to the review

Dear Catherine Anne O., Thank you for taking the time to tell us about your experience at the Novotel Toulouse Centre Compans Caffarelli. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I have already shared your comments with my team and I assure you that these incident wont happend again. Please note that this problem was an exception to our normal practices, therefore a credit of 2000 points will be issued to your accorhotels loyalty card. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lionel Bouchand Directeur Général

T. Business - 18/10/2018 AccorHotels certified review
« Business stay in Toulouse »

Again, had another faultless stay at the hotel. Breakfast is excellent and room always clean. Facilities also really good, though yet to use the outdoor pool!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hannigan T., We very much appreciate your comments regarding your stay at the Novotel Toulouse Centre Compans Caffarelli. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Bouchand Directeur Général

Jack Business - 13/10/2018 AccorHotels certified review

Lack of power outlets available. No power outlet at all at the desk! Only one power outlet on one side of the bed. None on the other. Difficult to charge phones. No safe.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jack S., We very much appreciate your comments regarding your stay at the Novotel Toulouse Centre Compans Caffarelli. It is always a pleasure to receive positive feedback. I will share your comments with our team. However, I am taking note of your returs about the power outlet. I shared it with my technical manager who will intervene today. The hotel does not provide safe in each room, only in executive. But we have safe at the front desk available for our clientele. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Bouchand Directeur Général

Magda E. Couples - 10/10/2018 AccorHotels certified review
« Fantastic »

I liked the location, the cleanliness, the services, and the atmosphere was extremely pleasant. About the restaurant - the pasta wasn’t great but the roasted vegetable it test so good and I love it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Magda E., We very much appreciate your comments regarding your stay at the Novotel Toulouse Centre Compans Caffarelli. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Bouchand Directeur Général

Claudia Families - 10/10/2018 AccorHotels certified review
« Very good stay for a family »

Very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Claudia P., We very much appreciate your comments regarding your stay at the Novotel Toulouse Centre Compans Caffarelli. It is always a pleasure to receive positive feedback, however I am taking note of your comments regarding the noise. We observed some clients complaining about noises in the corridors and it appears that it comes from our cleaning society which has been coming earlier recently. We told them to come later. Aware that this incident inpacted the quality of your stay I credited 2000 points on your AccorHotels fidelity card that you can use during a next visit at the Novotel Toulouse Centre Compans Caffarelli or in any AccorHotels Properties. Thank you again for sharing your experience, and we hope your next visit will be better than the previous one. Sincerely, Lionel Bouchand Directeur Général

Dave Business - 03/10/2018 AccorHotels certified review
« overall enjoyable stay »

it was an overall enjoyable stay in the hotel but I'am a coeliac (food allergy to gluten & wheat) and the service in the restaurant was a bit worrying with normal bread being served to me twice and then un-cooked gluten free bread being served. apart from that, everything else was fine.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David H., We very much appreciate your comments regarding your stay at the Novotel Toulouse Centre Compans Caffarelli. I am happy you enjoyed your stay overally, however I am taking note of your comments regarding the food which had been served to you. I will share your return with the food and beverage manager. Please accept my apologies about this incident. Thank you again for sharing your experience, and we hope I will welcome you during your next visit in Toulouse so I could prove you the quality of my establishment. Sincerely, Lionel Bouchand Directeur Général

Khan B. Couples - 01/10/2018 AccorHotels certified review
« Basically fine, but lots of small details missed. »

The hotel is clean and tidy with friendly, helpful staff. The room was on the small side but essentially fine, and the buffet breakfast was good for the pre-paid price (I wouldn't however have paid €16.50 each for it). The small details missed: on arrival (14:30hrs) the room was not ready so we had to wait. I had to ask for coffee cups and there was no water in the fridge (2 bottles per room are advertised). The air conditioning vent rattled all night and the toilet door made violent, loud squeaking noises on closing. On the second day the water was not replaced, nor was the coffee. Small but simple details. The air conditioning rattled through a second night. I mentioned these things on check-out and was given complimentary 2 days parking, which was appreciated, but really I would have liked our stay to be more positive in the first place.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Khan B., Thank you for taking the time to tell me about your experience at the Novotel Toulouse Centre Compans Caffarelli. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Knowing that the incidents impacted the quality of your stay, I credited 2000 points on your AccorHotels fidelity card that you can use during your next stay in Novotel Toulouse Centre Compans Caffarelli or in any AccorHotels establishments. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lionel Bouchand Directeur Général

Tom Business - 27/09/2018 AccorHotels certified review
« All good »

Nice hotel with relaxed atmo, excellent location at the park, quiet, friendly staff, slightly outdated fittings, but that was fine with me... (-:

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tom S., We very much appreciate your comments regarding your stay at the Novotel Toulouse Centre Compans Caffarelli. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Bouchand Directeur Général

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