Novotel Toulouse Centre Compans Caffarelli Hotel 4 stars

TripAdvisor rating 4.0/5 1,062 reviews
Novotel Toulouse Centre Compans Caffarelli
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Hotel extras

  • Outdoor Pool and shady terrace

  • 15 min walk to Capitole Square

  • Delicious tapas dishes at the Gourmet Bar

  • Private indoor tool parking with direct accessto the hotel

  • Pierre Baudis congress center nearby

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on requestPaying
  • Air conditioned
  • TOULOUSE BLAGNACPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Dry cleaning / IroningPaying
  • Gift shop/newspaper shopPaying
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre (Nearby)
  • Babysitting on request
  • Clay tennis court (Nearby)
  • Other sports activities
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 7 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
Information message

Choose the Novotel Toulouse Centre Compans Caffarelli hotel for stopovers in Toulouse and take advantage of its proximity to the convention center and the city center. The hotel swimming pool is open from April 1 to September 30, 2018.

Hotel location

Novotel Toulouse Centre Compans Caffarelli

5 place Alfonse Jourdain
31000
toulouse
france

Tel: +33561217474

Fax: (+33)5/61228122

Contact email

Check-in from 14h00

Check out up to 12h00

  • BUS :   1-16-63 Compans Caffarelli

  • CIRCLE LINE :   1 ECOLE DE COMMERC

  • NAVETTE AEROPORT :   AEROCAR COMPANS CAFARELI

  • Métro :   B Compans Caffarelli

  • By plane

    TOULOUSE BLAGNAC At 6km / 3.73 miles - Shuttle paying

  • By car

    LES AMIDONIERS TOULOUSE CENTRE At 1km / 0.63 miles

  • By train

    TOULOUSE MATABIAU At 1.8km / 1.12 miles

GPS :43.611186, 1.431439

Our accommodations

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs. The rooms at the Novotel Toulouse Centre Compans Caffarelli measure 258 sq. ft. (24 m²) and feature individual air conditioning. Choose the Executive Room and enjoy bathrobes and slippers, Nespresso coffee machine and a free minibar

Classic Room - 1 double bed and 1 double sofa bed.

  • Max. number of persons: 4
  • Area: From 23
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Classic Room with 1 double bed and 1 single sofa bed

  • Max. number of persons: 3
  • Area: From 23
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Classic Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 23
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Classic Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 23
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Classic Room - 1 double bed and 1 double sofa bed.

  • Max. number of persons: 4
  • Area: From 23
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Room with balcony, 1 double bed and 1 single sofa bed

  • Max. number of persons: 3
  • Area: From 23
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Suite with 1 double bed and 1 double sofa bed

  • Max. number of persons: 4
  • Area: From 50
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

GOURMETBAR

Type of cuisine: French

Eat what you want, when you want. Simple and tasty, healthy and balanced, our food allows you to satisfy any craving at any hour. Go on a culinary adventure with a selection of tapas from the GourmetBar. Enjoy your meal on the terrace or in your room.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GOURMET BAR

Photo non contractuelle / Strictly non binding

A spacious bar with a cozy and inviting atmosphere, just perfect for relaxing. Whether you are meeting a business contact or having drinks with friends, we have thought of everything to make your experience an enjoyable one. Take a moment for yourself...

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 150

  • Maximum capacity: 120 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
Novotel Toulouse Centre Compans Caffarelli

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

3,460 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,062 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Need a serious refresh

Customer review rating 4.3/5

Michel M. Business - 11/10/2019 AccorHotels review

This hotel is not at same level as other Novotel hotels. So I was quite disappointed. Rooms would need a full refresh and especially the bathrooms.

Dear Sir, I am disappointed to hear that you did not enjoy your stay at my hotel. I understand and take good notes of your comments about the hotel. We are currently working on a renovation project that will be launched during the first quarter of 2020. I hope to welcome you again on your next visit to Toulouse so that you can take full advantage of it. I hope you will give me the chance to prove you the quality of my establishment and my staff. Looking forward to welcoming you soon, I beg you to believe, Sir, in the expression of my best feelings. Lionel Bouchand, General Director

Nice hotel, but the hallway on the 4th floor and my room had a smell

Customer review rating 4.3/5

Anonymous Business - 03/10/2019 AccorHotels review

I enjoyed staying at the hotel overall. The breakfast was very good, and the room was comfortable and clean. However there was a smell on the 4th floor in the hallway and in my room. It got better by the 3rd night, but the first 2 nights were difficult.

Dear Sir B., We very much appreciate your comments regarding your stay at the Novotel Toulouse Centre Compans Caffarelli. It is always a pleasure to receive positive feedback. I will share your comments with our team. However, I am really sorry about the smell you’re talking about. Do not hesitate to let us know if you have any kind of problem like that next time. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Bouchand Directeur Général

Good

Customer review rating 4.3/5

David B. Business - 03/10/2019 AccorHotels review

It was all good, bearing my mind many years of working in high end luxury hotels in Dubai

Dear David B., We very much appreciate your comments regarding your stay at the Novotel Toulouse Centre Compans Caffarelli. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Bouchand Directeur Général

clean comfortable functional

Customer review rating 4.3/5

Anonymous Business - 03/10/2019 AccorHotels review

The room was clean. The room was functional for working. Of positive notes 1) the reception staff were professional, courteous, focused, and time efficient 2) the room service meal quality was very good although the menu is limited 3) the housekeeping staff appear to be doing a good job of cleaning the room, although the carpet is becoming worn and should consider replacement 4) the hotel is conveniently located near TBS business school 5) the small refrigerator is appreciated On notes for improvement 1) the main door to the room did not seem particularly secure. I tried to use the additional lock in the handle and it does not seem to function and there was no other secondary locking mechanism available 2) the ironing board was brought to my room at my request. While it was functional and it folded up into a small portable size for your staff to relocate to other rooms as needed, the cover on this ironing board was very badly worn indeed. And when I used it, the design of the hard metal of the ironing board itself was imprinted on my silk blouse - I think this was because the cover for the board is so badly worn and in urgent need of replacement. This was unfortunate and I will speak to my dry cleaner here in London to see what they can do to remove that mark now on my silk blouse. 3) a lockable safe for laptops and valuables could be appreciated by your client group, particularly if they are business people here to attend the business school thank you

Dear Mrs K., We very much appreciate your comments regarding your stay at the Novotel Toulouse Centre Compans Caffarelli. It is always a pleasure to receive positive feedback. I will share your comments with our team. However, I am really sorry about the ironing board. Do not hesitate to inform our teams when you have such a problem with our equipment. We will do our best to solve the problem, or replace the equipment. For the safe, we are currently working on a renovation project for the hotel, and we will add them in the future rooms. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Bouchand Directeur Général

Great hotel reception and breakfast buffet. However the rooms are outdated and very basic. Disappointing for a Novotel

TripAdvisor rating 4.0/5

Curiosity59420 Family - 01/10/2019 TripAdvisor review

Great reception area and breakfast buffet. Parking is very secure. The room themselves are very basic and outdated: I had much better bed in the past at Novotel or Mercure brands. Bathroom did not have any clothes hook, and water was leaking on the floor (flooding literally each time we took a shower). Location is great.but very limited space to unload car in front of hotel.

Helpful staff

Customer review rating 4.3/5

Rui Business - 30/09/2019 AccorHotels review

good reception

Dear Rui W., We very much appreciate your comments regarding your stay at the Novotel Toulouse Centre Compans Caffarelli. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Bouchand Directeur Général

Nice hotel near the congress center

Customer review rating 4.3/5

Andrew J. S. Business - 29/09/2019 AccorHotels review

Conveniently located in short walking distance from the Centre de congrès Pierre Baudis, the hotel is very nice. Very decent breakfast.

Dear Andrew Jonathan S., We very much appreciate your comments regarding your stay at the Novotel Toulouse Centre Compans Caffarelli. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Bouchand Directeur Général

Perfect

Customer review rating 4.3/5

Sammy Business - 29/09/2019 AccorHotels review

Perfect

Dear Sammy O., We very much appreciate your comments regarding your stay at the Novotel Toulouse Centre Compans Caffarelli. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Bouchand Directeur Général

Hotel in need of major overhaul

Customer review rating 4.3/5

Anonymous Business - 22/09/2019 AccorHotels review

Nice personnel. Aging hotel. Air conditioning totally dysfunctional, outdated. Creaky bedframe.

Sir, Thank you for taking the time to share your feelings with us. We are currently working on a renovation project to be launched in the first quarter of 2020. I hope to welcome you again on your next visit to Toulouse so that you can fully enjoy it. Please accept, Sir, my best feelings. Lionel Bouchand General manager

Very nice experience

Customer review rating 4.3/5

Dani Business - 18/09/2019 AccorHotels review

I love the beds and the area of the swiming pool of this hotel, so that the sourrounding and close area of center of Toulouse

Dear Daniel P., We very much appreciate your comments regarding your stay at the Novotel Toulouse Centre Compans Caffarelli. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Bouchand Directeur Général

Overall good

Customer review rating 4.3/5

Tamas Business - 12/09/2019 AccorHotels review

quality of room: good cleanliness: good food: good, but nothing special price: a bit stretch price: value ratio compared to current market level

Dear Tamas V., We very much appreciate your comments regarding your stay at the Novotel Toulouse Centre Compans Caffarelli. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Bouchand Directeur Général

Very comfortable .

Customer review rating 4.3/5

C. M. Families - 10/09/2019 AccorHotels review

Very comfortable apart from faulty air con in one of our rooms, however when reported the next morning a fan was quickly supplied. We were very well looked after by a very nice barman every evening.

Nice, easy and very efficient

Customer review rating 4.3/5

Matt Couples - 09/09/2019 AccorHotels review

Check in and check out process were very smooth and quick. The hotel is ready nice and the food provided for dinner and breakfast was excellent

Dear Sir,, Thank you for taking the time to share your feedback with us after your stay in Novotel Toulouse Centre Compans. I am glad you appreciated your stay and if you would like to you could share your comment with our community on Tripadvisor : https://www.tripadvisor.fr/ Thank you for your help and I hope to welcome you again during your next trip to Toulouse. Sincerely, Lionel Bouchand Directeur Général

The hotel was OK.

Customer review rating 4.3/5

A Business - 08/09/2019 AccorHotels review

Hotel was OK, clean rooms. Staff was polite and helpful. However, please find below some remarks for improvement: 1. No veggies for breakfast 2. The guarantee amount was not equal for everyone - I needed to pay 1000 Euro (finally only (!) 800 Euro), my friend for the same number of nights 400 Euro and my another friend 200 Euro. It could make us feel a little bit strange since we all came from different countries.

Great Stay

Customer review rating 4.3/5

Paula M. Couples - 04/09/2019 AccorHotels review

The Novotel is right next to the lovely Jardin Japonais. Not right in the centre, but Toulouse is a small town and we were close to bus stops, tram and metro stops and city bikes, and the area had lots of shops, bars and restaurants. The room was large, with a super-sized bed, sofa, free mini bar and an outdoor terrace the size of the room again. Separate loo, no bath though. Delicious breakfast!

Dear Madam, Thank you for taking the time to share your feedback with us after your stay in Novotel Toulouse Centre Compans. I am glad you appreciated your stay and if you would like to you could share your comment with our community on Tripadvisor : https://www.tripadvisor.fr/ Thank you for your help and I hope to welcome you again during your next trip to Toulouse. Sincerely, Lionel Bouchand Directeur Général

Perfect for families

Customer review rating 4.3/5

Barbara N. Families - 31/08/2019 AccorHotels review

Amazing staying for overnight family trip with fantastic staff.. well done

Dear Barbara N., We very much appreciate your comments regarding your stay at the Novotel Toulouse Centre Compans Caffarelli. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Bouchand Directeur Général

Fabulous

Customer review rating 4.3/5

Anonymous Families - 31/08/2019 AccorHotels review

Our hotel experience was great. Hotel room was clean as was the hotel itself. The staff were great and helpful - we would definitely stay here again.

Dear Susan P., We very much appreciate your comments regarding your stay at the Novotel Toulouse Centre Compans Caffarelli. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Bouchand Directeur Général

Lovely hotel, great location

Customer review rating 4.3/5

Jackie Families - 27/08/2019 AccorHotels review

Lovely hotel in great location. The suite was spacious and clean.

Dear Madam M., Thank you for taking the time to share your feedback with us after your stay in Novotel Toulouse Centre Compans. I am glad you appreciated your stay and if you would like to you could share your comment with our community on Tripadvisor : https://www.tripadvisor.fr/ Thank you for your help and I hope to welcome you again during your next trip to Toulouse. Sincerely, Lionel Bouchand Directeur Général

Very good

Customer review rating 4.3/5

Antoine C. Families - 26/08/2019 AccorHotels review

Easy checkin, easy checkout, great service. Maybe the only “bad” thing is the easy to loose piece of paper w/ the code to exit the parking. Why not send this code within the checkout summary email?

Dear Antoine C., We very much appreciate your comments regarding your stay at the Novotel Toulouse Centre Compans Caffarelli. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Concerning the paper with the parking's code, we will try to think about another alternative. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Bouchand Directeur Général
Customer review rating 4.3/5

Gilles D. Families - 19/08/2019 AccorHotels review

Good but how can you select shower tap like that. When your hands are wet it's impossible to turn on / off without a towel.

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