Hotel Mercure Paris 15 Porte de Versailles 4 stars

TripAdvisor rating 4.0/5 567 reviews
Hotel Mercure Paris 15 Porte de Versailles
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Room 1

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Hotel extras

  • A friendly, welcoming team

  • Bar on site

  • 5 conference rooms

  • Private and secure car park

  • Close to public transport

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 10.00 EUR
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
Catering
  • Breakfast
  • 1 bar(s)
  • Room service
Business services
  • 5 meeting room(s)
  • Copy/print service available

Hotel location

Hotel Mercure Paris 15 Porte de Versailles

6, rue Saint Lambert
75015
paris
france

Tel: +33145586100

Fax: (+33)1/45541043

Contact email

Check-in from 12h00

Check out up to 12h00

  • ST GERMAIN DES PRES-INVALIDES :   39-49-62 CONVENTION

  • BOUCICAUT :   8 BOUCICAUT

  • CONVENTION :   12 CONVENTION

  • . :   c JAVEL

  • TRAM :   2 PORTE DE VERSAILLES

  • TRAM 2 :   3 PORTE DE VERSAILLES

  • By plane

    PARIS ORLY At 15km / 9.38 miles

  • By plane

    PARIS ROISSY CHARLES DE GAULLE At 35km / 21.88 miles

  • By helicopter

    HELIPORT DE PARIS At 1km / 0.63 miles

  • By car

    A10 At 15km / 9.32 miles

  • By car

    A3 PORTE DE BAGNOLET At 13km / 8.13 miles

  • By car

    A4 PORTE DE BERCY At 6km / 3.75 miles

  • By car

    A6 PORTE D'ORLEANS At 3km / 1.88 miles

  • By train

    GARE DE VAUGIRARD At 2.9km / 1.8 miles

  • By train

    PARIS GARE DE LYON At 4km / 2.5 miles

  • By train

    PARIS MONTPARNASSE 1 ET 2 At 2km / 1.25 miles

GPS :48.838385, 2.290459

Our accommodations

The Mercure Paris 15 Porte de Versailles hotel offers contemporary and functional rooms in a calm and peaceful environment. The hotel is the ideal place to stay whether you're in Paris for business, a family holiday or a romantic getaway. or a Privilege Room offering a wider range of services. With our 3 beIN sports channels, you can follow all the sporting events and news for your favorite teams. Free WIFI access in every room.

Classic Room with 1 double bed

  • Max. number of persons: x2
  • Area: From 16
  • Views: City side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Classic Room with twin beds

  • Max. number of persons: x2
  • Area: From 16
  • Views: City side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Multi-room offer: 2 rooms close together

  • Max. number of persons: x4
  • Area: From 32
  • Views: City side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Business Desk(...)

Privilege Room with 1 double bed

  • Max. number of persons: x2
  • Area: From 24
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Suite with 1 double bed and 1 single sofa bed

  • Max. number of persons: x3
  • Area: From 27
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

LE XV

Photo non contractuelle / Strictly non binding

Set in a bright, pleasant setting and equipped with WIFI, our bar, "Le XV", is ideal for professional meetings or aperitifs with friends. Share an enjoyable moment or relax in a cozy atmosphere.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 65 m²

  • Maximum capacity: 65 people

Find out more
Hotel Mercure Paris 15 Porte de Versailles Meeting Room

Our guest reviews for
Hotel Mercure Paris 15 Porte de Versailles

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

1,797 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

567 reviews

It was OK

Customer review rating 4.4/5

Apostolos Solo - 16/05/2019 AccorHotels certified review

Nothing great. Just a small Hotel with very helpful people in the reception and a small room. They accepted my request for a room on a high floor and it was ok. The room was small, the first day they didn't clean my room as good as the final day but I didn't feel that my room was dirty.

Dear APOSTOLOS K., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris 15 Porte de Versailles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I will share your comment with all my team to learn from our mistakes and do better the next time. All feedbacks from our guests allow us to improve our quality of service. Could you please help us by describing me a little bit more what was wrong with your stay? I hope you will give us the opportunity to better serve you in the near future. Sincerely yours, Claire Masiée Deputy Manager

Relaxing

Customer review rating 4.4/5

Carlos Couples - 04/05/2019 AccorHotels certified review

Very pleasant.

Dear CARLOS F., Bonjour de Paris! A big "Merci" for taking the time to answer our survey. We are pleased to read you enjoyed your stay with us and hope to see you soon! best regards, Claire Masiée Deputy Manager

Comfortable and nice

Customer review rating 4.4/5

Winnie M. Couples - 02/05/2019 AccorHotels certified review

The staff are nice and helpful. Location is good and easy reachable. The hotel room are neat and tidy with comfortable bedding. The room is also served with free drinks provided and personal utilities. Quality with value.

Dear WAI FONG M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 15 Porte de Versailles. It is always a great reward and pleasure for us to read a guest has been fully satisfied with his/her stay! We will be happy to welcome you again in the near future. Kind regards, Claire Masiée Deputy Manager

Fantastic

Customer review rating 4.4/5

Bethan H. Friends - 02/05/2019 AccorHotels certified review

Excellent customer service, lovely room, very relaxing

Dear BETHAN H., Thank you very much for taking the time to share your feedback with us. We are delighted to read that your stay with us met all your expectations. We hope to have the pleasure to welcome you again very soon for another good time! Sincerely yours, Claire Masiée Deputy Manager

never clean

Customer review rating 4.4/5

Oa Families - 24/04/2019 AccorHotels certified review

very poor cleanliness. Almost every day had to ask reception for new toilet paper and new towels. WC was never(!) cleaned during 6 days.

Dear OFER A., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris 15 Porte de Versailles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please be sure that this kind of incident is not a normal practice in our hotel. I will share your comment with our Housekeeping Manager in order to be sure this unpleasant situation will not happen again. We are committed in providing a very good quality of service for all our guests. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely yours, Claire Masiée Deputy Manager

Friendly

Customer review rating 4.4/5

Louise G. Friends - 19/04/2019 AccorHotels certified review

All staff were very friendly and helpful

Dear LOUISE G., Bonjour de Paris! Thank you very much for taking the time to tell us about your experience in our hotel. The whole team is delighted to read that you and your friends enjoyed a lot your stay in Paris. We hope to have the pleasure to welcome you again in the near future. Warm regards, Claire Masiée Deputy Manager

Cannot complain about my stay in the hotel - comfortable environment and friendly staff.

Customer review rating 4.4/5

Anonymous Business - 12/04/2019 AccorHotels certified review

There was a problem with my original hotel booking, but I was transferred to another one that I had actually stayed in before. That was well managed and at all stages my experience was fine; I was particularly impressed by the efforts of the staff to make my stay as pleasant as possible.

Dear ANDREW J., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 15 Porte de Versailles. I understand that changing hotel was not something planned for you but I'm glad that the time you've spent with us was a good time for you. I hope that for your next stay in Paris you will stay with us another time! Warm regards, Claire Masiée Deputy Manager

John L K.

Customer review rating 4.4/5

John K. Business - 05/04/2019 AccorHotels certified review

Comfortable, lovely staff and centrally located.

Dear JOHN LESLIE K., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 15 Porte de Versailles. We are very happy to read that you had a good time with us during your stay. We truly hope to have the pleasure to welcome you again very soon. Warm regards, Claire MAsiée Deputy Manager

Left a lot to be desired, pretty disappointing and makes me wish I used Air BnB.

Customer review rating 4.4/5

Anonymous Couples - 25/02/2019 AccorHotels certified review

Paying for a hotel room in Paris, I didn't think I would see what I saw. Disappointing. If I ever change my mind about using Bookings, I would buy insurance that would let me cancel my reservations and get a return on some if not all my money. I was unable to change my reservation and given that we were booked for 6 nights, I was "stuck" in this subpar accommodation. The stay at Hotel Mercure (Rue Lambert) was poor. The maintenance and cleanliness of the hotel was not up to my standard and I am sure the standard of others. When first walking into the room, we were greeted by the dirty and musty smell of the carpeting. Also, when using the bathroom, we found a leftover bar of soap in the shower. . . The maintenance staff and was a bit rude, and did a poor job of cleaning. One night after returning to the hotel from spending the day out, we found the carpet to be gritty as there was visibly an orange seed on the floor. We did not eat an orange during our stay there. One day I caught the maintenance cleaning and they were using our towels to wipe the floor, with their feet. When I saw this, this did not inspire much confidence that the bathroom was being cleaned appropriately with the appropriate cleaning. On the last night, the bathroom did smell awful and I wonder if it could be attributed to the poor cleaning. Also, some of the sheets had holes and rips on them. This did not look pleasant and again, just made the stay at Mercure feel pretty poor overall.

Dear Mrs. S., Firstly I would like to apologise and equally thank you for having brought all this information to us so that we can find the right words and possibly a solution for your disenchantment. Since the aspects you've mentioned have a very serious engrave we will process by addressing this issue internally with the whole team and maangers so that I can proceed contacting you with a coherent explanation. Thank you once more for your contact and rest assured that I will contact you in short notice. My sincerest apologies once again! Best regards, Cristian Kaiser Quality manager

Lovely hotel, friendly, modern and well located close to the metro. Will happily stay there again.

Customer review rating 4.4/5

Jessiep Business - 17/02/2019 AccorHotels certified review

Lovely hotel, friendly, modern and well located close to the metro. Will happily stay there again.

Dear Mrs. P., 'Merci beaucoup' for taking the time to write such a lovely comment. The whole team was delighted to see you both again and we are already hoping to be able to host you one more time in the near future. We wish you a fantastic day, 'à bientôt'. Regards, Yannis La Réception

Friendly staff, hotel could do with refurbishment. Rooms too small.

Customer review rating 4.4/5

Vincent K. Business - 28/01/2019 AccorHotels certified review

All staff were helpful and pleasant. Stairs had no carpet 4 star??? Rooms and carpets shabby and small.

Dear VINNY K., Thank you for have taken the time to review your stay with us. This year's goal will be to refurbish the seminar/conference rooms on the ground floor and basement. We will take your suggestions into account for future statistics and purposes. The carpet in the stairway is extended until the 2nd floor, carpeting the remaining floor could be taken into consideration. I equally thank you for that opinion. Feel free to contact us in advance with all your preferences before booking with us. Thank you once again for your visit and feedback. Best regards, Cristian Kaiser Quality manager

Excellent stay - cosy modern hotel

Customer review rating 4.4/5

Marc D. Families - 03/01/2019 AccorHotels certified review

Everything went well - form a warm welcome to friendly assistance from the hotel manager with some personal paperwork and allocation of a parking slot. Smallish rooms but with every comfort and spotlessly clean every day. A great find in a nice location.

Dear MARC M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 15 Porte de Versailles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Claire Masiée Deputy Manager
Customer review rating 4.4/5

Anonymous Couples - 01/01/2019 AccorHotels certified review

I booked selecting the wrong date. The hotel was very polite and changed the date (with a logic surcharge).

Dear BERT D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 15 Porte de Versailles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours, Claire Masiée Deputy Manager

A short stay

Customer review rating 4.4/5

Anonymous Families - 30/12/2018 AccorHotels certified review

Quiet room Relatively well located For thé 15 eme

Dear Mr. A. Thank you for taking the time to go through our survey regarding your stay with us. The overall rating is of course very positive, but we would like to get the last few missing points for your next stay. I have noticed that the "feel welcome" rate wasn't high enough so that we will do our very best to give you a more warmhearted welcoming at your next visit. Please feel free to mention previous stays during your reservation so that we can better prepare your room and fulfill all your requests. Wishing you a happy new year! Best regards, Cristian Kaiser Quality manager

Great Hotel in Convenient Location

TripAdvisor rating 4.0/5

johnfromaust Couples - 27/12/2018 TripAdvisor review

Great Hotel in Convenient Location. From the moment we entered the foyer we were welcomed by staff who shared knowledge freely. Nothing seemed to be too much trouble. On reviewing our weeeks itinerary in Paris were given good advice especially on public transport. We would recommend this Mercure and when in Paris will definitely stay again.

Cher John, Bonjour de Paris! Thank you very much for your feedback. We really appreciate you took the time to tell us about your experience and we are delighted you had a good time with us. We hope to see you again very soon! A bientôt, Claire M. Deputy Manager

Confortavel e simpatico

Customer review rating 4.4/5

Ana F. Friends - 09/12/2018 AccorHotels certified review

Agradavel

Cara senhora F. Muito obrigado por nos fazer chegar a sua opinião referente à sua visita connosco. Vejo que nos atribuiu uma excelente nota e isso será sempre uma grande motivação para as equipas. Antes da sua próxima visita sinta-se à vontade de nos escrever com mais algumas preferências e sugestões para que possamos ser ambiciosos e fazer desses 90 pontos uma classificação perfeita de 100. Mais uma vez agradeço pelo tempo dispensado. Desejando excelentes festas e um bom ano novo. Cristian Kaiser Responsável de qualidade.
Customer review rating 4.4/5

Chan Couples - 03/12/2018 AccorHotels certified review

It was very nice. Clean, friendly staffs,local shop near by. Receptionist Yannis was very helpful with giving us dircetion to the places.

Dear Chanchal N., Thank you for taking the time to write us regarding your stay. We very much appreciate our customers feedback, independently of its nature we can only better understand your expectations based on your opinion. I could see that the breakfast service was not up to your standards, feel free to write us about what we could have done better. I will of course share your comment with Yannis, there is no bigger motivation than a positive feedback! Thank you again for your review. Best regards, Cristian Kaiser Quality manager

no bad point

Customer review rating 4.4/5

A. Business - 29/11/2018 AccorHotels certified review

friendly people, no bad surprise.

Dear Mr A., Thank you for taking the time to give us some feed back. It is always a pleasure receiving our customers' opinions and no doubt the positive ones are a tremendous motivation source for the whole team. As I can read by your survey we couldn't reach maximum results in several aspects and even though your gave us a good rating we would like to fulfil all your expectations. Feel free to contact us with more details about the stay! We can only improve with the help of all of you! Thank you very much Sincerely, Cristian Kaiser Quality manager
Customer review rating 4.4/5

Anonymous Couples - 28/11/2018 AccorHotels certified review

Very good

Dear Mr. M. Thank you for taking the time to write us a comment regarding your stay at Hôtel Mercure Paris 15 Porte de Versailles. We are pleased by the rating you gave us but surely would like to do better, therefore, feel free to write us while booking next time so that we can prepare a spotless stay for you. Thank you again for sharing your experience! Sincerely, Cristian Kaiser Quality manager

Good Value

Customer review rating 4.4/5

Laurent Business - 01/11/2018 AccorHotels certified review

Good Customer Service, Breakfast above average

Dear Mr. LAURENT, We thank you for taking the time to comment on your stay at the Hôtel Mercure Paris 15 Porte de Versailles. It is always a pleasure to receive feedback from our costumers. Based on your survey I noticed that there were a few aspects where we could have been slightly better. Please rest assured that we do our best to improve our quality every day! Thank you again for sharing your experience, do not hesitate to contact us. We are looking forward to welcoming anytime soon. Sincerely, Cristian Quality manager
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