Hotel - ibis Lille Centre Gares
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Lille Centre Gares Hotel

4.0/5 881 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Wireless Internet connection
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Rooms for guests with reduced mobility - Contact the hotel
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed 5  EUR
  • 100% non-smoking hotel
  • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
  • Shoe shine machine

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 3 meeting room(s)
  • Web corner
  • Copy/print service available
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Hotel location

Our rooms

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 154 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Emergency exit map
    • Telephone
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • TV Bouquet beIN Sports
    • Satellite/cable colour TV
    • Baby bed
    • High speed transmission line
    • RJ 45 outlet
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 4,851 reviews

Our guest reviews for ibis Lille Centre Gares

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 881 reviews
Graham G. Couples - 13/01/2019 AccorHotels certified review

Room was very clean friendly staff very good breakfast close to the city centre only problem smell of drains in the corridor outside the lift on 1st floor limited parking I would definitely come back for a another visit

Our hotel has responded to the review
Our hotel has responded to the review

Dear GRAHAM G., We very much appreciate your comments regarding your stay at the ibis Lille Centre Gares. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anne Bertoux Cugny Directrice IBIS Lille Centre Gares @ H0…

Adisa Couples - 05/01/2019 AccorHotels certified review
« A very good and relaxing stay »

It was a very good, short and extremely enjoying stay. Good customer service by checking inn and checking out. The room was very clean and meets expectations.

Steve Friends - 04/01/2019 AccorHotels certified review
« Recommended hotel in Lille. »

Very Good location. Comfortable room. Everything I need. Friendly staf.

W. Friends - 03/01/2019 AccorHotels certified review
« Helpful staff »

I've booked a room through Booking.com but the booking wasn't registered. I received the confirmation but the hotel hasn't been aware of it. It was really annoying but the staff has been really helpful and found a solution so I didn't have to pay extra costs eventhough it wasn't there fault. Really kind and warm-hearted staff, spacious room, clean and comfortable.

Andrew H. Families - 02/01/2019 AccorHotels certified review
« Eusual high quality of staff. Service. Comfort and breakfast »

Excellent

Anonymous Families - 02/01/2019 AccorHotels certified review
« The stay was fine. »

It was a short stay of 1 night. Things went fine

Couples - 31/12/2018 TripAdvisor review
« Lille - not brilliant »

Reception was poor - no greeting or welcome. I started by saying my name, and was then asked if I would prefer to speak in English or French. My French is perfectly good enough to enter a hotel etc. At Breakfast there was the possibility to cut bread off a roll, but in order to do so you had to handle the bread, and use the knife. The portion you cut was for you, but the portion you handled was left for the next person. This was corrected, later when I pointed it out (total lack of hygiene), but the staff should have ensured that a serviette or paper towel should have been over that portion of bread left after you had cut it before service started, not after.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Philip Thank you very much for your comments on your stay in Lille. I'm sorry you did not feel the Feel Welcome, or the Magic of Christmas ... We take note of your remarks to improve our service. Best wishes Anne

Jane Couples - 24/12/2018 AccorHotels certified review
« Good but »

Bed was not the most comfortable because it was probably made from foam and made me very hot and sweaty at night. The air in the room was dry the ventilation in the room was not the best. We found the furnishings in the room old and bathroom pretty old. The staff were very friendly, allowed us an early check in and allowed is to leave our luggage when we checked out.

Lycurgas Business - 20/12/2018 AccorHotels certified review
« Efficient but unwelcoming »

Comfortable room and adequate facilities let down by lacklustre bar and restaurant. Not a smile in sight.

Mark R. Couples - 15/12/2018 AccorHotels certified review
« Excellent breakfast, and comfortable room »

The room was clean and comfortable and the staff were friendly. I thought the breakfast was excellent. Unfortunately our sleep was disturbed by a party of school children making a lot of noise until after midnight.

Tony Friends - 04/12/2018 AccorHotels certified review
« Clean and tidy with helpful staff »

Very helpful reception staff on arrival. Hotel was clean and tidy. Was very busy for breakfast on Sunday and seating was limited, selection of food was good. Overall I would stay again.

Liz D. Friends - 04/12/2018 AccorHotels certified review
« Great hotel good location »

We had a fantastic stay!! We had booked and paid some time before the holiday . We had asked for twin rooms but on arrival only Double rooms available. We took two of those . The rooms were standard ibis with fantastic comfortable bed. The breakfast was lovely with warm Madeline cakes which were fantastic. We ate in the kitchen in the evening and had a very tasty soup . Good value for money. The hotel was clean and looked very festive !! Staff helpful !

Peter Couples - 03/12/2018 AccorHotels certified review
« a frustrating and disappointing stay »

this hotel has all the elements of a good ibis experience, however fell short of previous experiences in other hotels in the ibis chain in lille and beyond. we had booked a twin room months ago via the App and on arrival were told we were booked into a double which meant a delay in accessing the room. on occasion reception staff seemed distracted by their mobile phones. comfortable, modern but small room as a double had been hastily prepared as a twin.. guests of larger then average height or weight would have trouble sharing a room. very crowded breakfast buffet at the weekend with staffing levels unable to provide crockery, silverware or food in a timely fashion to meet demand. while other ibis hotels will provide extension leads and kettles on request this hotel didn't and there is nothing in the advertising that suggests this omission. standard policy across the ibis chain would avoid confusion. a single towel per person was miserly and inadequate.

Anonymous Solo - 26/11/2018 AccorHotels certified review
« Very good stay »

The room was clean and tidy and the reception staff very good. I speak very little French so I appreciate they can speak English.

Sally W. Couples - 17/11/2018 AccorHotels certified review
« Brilliant!- luv this place! »

Always enjoy our stay here! Very clean, nice room and staff always very pleasant and helpful-cant fault it!

Anonymous Families - 10/11/2018 AccorHotels certified review
« Disappointing, noisy and shower flooded when used »

It was noisy from other rooms. The shower drain was blocked so flooded the whole room. Room was small with no tea or coffee facilities.

Our hotel has responded to the review
Our hotel has responded to the review

Dear TRACY T., Thank you for taking the time to tell us about your experience at the ibis Lille Centre Gares. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Anne Bertoux Cugny Directrice IBIS Lille Centre Gares @ H0…

Sam H. Friends - 10/11/2018 AccorHotels certified review
« Fine »

Room small but serviceable

Nathalie T. Couples - 05/11/2018 AccorHotels certified review
« Fine but nothing special. »

We found the hotel very basic but it was clean and people friendly. The breakfast was good but coffee poor and it got very busy at breakfast.

John G. Couples - 03/11/2018 AccorHotels certified review
« Entirely Satisfied »

No problems at all during our stay at this conveniently situated Ibis.

Owen W. Couples - 01/11/2018 AccorHotels certified review
« Mr W. »

Great réception staff very helpful.

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