Hotel - ibis Paris Canal Saint-Martin
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Paris Canal Saint-Martin Hotel

3.5/5 583 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Wireless Internet connection
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Public indoor parking  (Nearby)
  • Accessibility for people with reduced mobility
    • Rooms for guests with reduced mobility- Contact the hotel
    • Wheelchair access
    • Reduced mobility facilities
  • pets allowed 5  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine

Catering

  • Breakfast
  • 1 bar(s)
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Hotel location

Our rooms

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 50 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Baby bed
    • Air conditioning
    • Emergency exit map
    • Telephone
    • WIFI in your room
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Bouquet TV Canal+ and Canalsat
    • Direct dial telephone
    • High speed transmission line
    • Shower
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating 2,458 reviews

Our guest reviews for ibis Paris Canal Saint-Martin

100% genuine reviews from our guests

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tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 583 reviews
Rose Friends - 10/11/2018 AccorHotels certified review
« Disappointing »

Arriving with a small group on a Friday night (all with rooms reserved and prepaid), we were told that the hotel had been over booked and that there weren’t enough rooms left. Alternative accomodation was offered but on the other side of town and then people had to move again on the Saturday. Room was adequate once we were in but the overall experience had been soured.

Anonymous Couples - 02/11/2018 AccorHotels certified review
« Very good nights sleep »

Comfortable bed, well designed room. Staff very good.

Anonymous Business - 29/10/2018 AccorHotels certified review
« convenient location »

Friendly service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CATHALIJN L., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Antoine Yvinec Adjoint de Direction

Anonymous Families - 10/10/2018 AccorHotels certified review
« great, clean, nice and confortable »

perfect

Julie Couples - 10/10/2018 AccorHotels certified review
« Miss »

We had a terrible experience at the hotel we originally booked in Paris and arrived at the Ibis in the evening desperate for a bed for the night. We were greeted by beautiful Simone an Italian receptionist who couldn’t have been more helpful and lovely. Hug thank you :)

B. Business - 08/10/2018 AccorHotels certified review
« Satisfied »

Quite hotel Clean room Good breakfast

Andreas L. Business - 04/10/2018 AccorHotels certified review
« Very Good »

Good Location for where we needed to be with easy access via public transport. Clean hotel, with helpful staff

Terese B. Families - 01/10/2018 AccorHotels certified review
« Very helpful friendly staff. The room was very clean and comfortable »

Friendly and helpful staff

Y. Solo - 26/09/2018 AccorHotels certified review
« worst hotel room I have ever seen! »

the room was not even in the building! Its a temporary covered space in between seurity staircase outside the building! The spider net at the room door was bigger than my head....to entre into the main building, we even need to put security card because its just simply OUTSIDE! And inside was not clean either and extramely small....it has nothing to do with the photo posted on your website or discription! I booked this room with my coroprate account, i can not imagine if this was for a customer of our company, we can succeed inmaking any business after such a hotel stay! I am astonished and disappointed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DI Y., Thank you for taking the time to tell us about your experience at the ibis Paris Canal Saint-Martin. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Antoine Yvinec Adjoint de Direction

Garfield Couples - 24/09/2018 AccorHotels certified review
« Unacceptable »

The staff was not friendly, I'll never consider this location of the Ibis! Location was very shady, with homeless people literally right next to the hotel. Had to request towels everyday, had to request an iron, total disregard for customer service. Channel options were extremely limited and the breakfast which was 20EU per person was vastly overpriced.

Our hotel has responded to the review
Our hotel has responded to the review

Dear GARFIELD W., Thank you for taking the time to tell us about your experience at the ibis Paris Canal Saint-Martin. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Antoine Yvinec Adjoint de Direction

Amrita. Friends - 18/09/2018 AccorHotels certified review
« Good stay »

The staff was very kind and helpful. We had three comfortable beds and had a good stay for four nights. The hotel is close to two metro stops and lots of Resturant’s and supermarkets near by.

Our hotel has responded to the review
Our hotel has responded to the review

Dear AMRUTA W., We very much appreciate your comments regarding your stay at the ibis Paris Canal Saint-Martin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Antoine Yvinec Adjoint de Direction

Isobel Friends - 18/09/2018 AccorHotels certified review
« First time paris »

Extremely relacing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear R. DENISE, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Antoine Yvinec Adjoint de Direction

J. Business - 13/09/2018 AccorHotels certified review
« Good for Business Travellers »

If you're staying in the area on business, this hotel may fit your needs. Small but neat. Staff at the fron desk are friendly and trying to help.

Annette Business - 09/09/2018 AccorHotels certified review
« Ok »

Ok, nothing fancy, just to sleep

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANTONELLA G., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Antoine Yvinec Adjoint de Direction

John Families - 27/08/2018 AccorHotels certified review
« Affordable Convenience »

I stayed with 3 children in a quad room. The room was comfortable, clean and well maintained. Simple check-in and easy checkout.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister O., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Antoine Yvinec Adjoint de Direction

Edward R. Families - 26/08/2018 AccorHotels certified review
« Does it’s job »

Room was what we expecte... clean,very quiet and comfortable but can’t understand why Ibis is no t supplying tea and coffee making facilities at the price range they are competing with. Will also look at other brands first based on this exclusion at Ibis. Also why aren’t big hotel groups providing international tv channels across brands. We stopped in a B&B that had every channel accross Europe,via a tv card, available to clients. Ibis is a big brand and should be able to negotiate great discounts on any products.

Reema Friends - 25/08/2018 AccorHotels certified review
« Lovely place to rest after a long day of sightseeing »

Hotel room was exactly what we expected. Everything was clean and tidy when we arrived, the bathroom was perfect with great lighting. The air conditioning was on when we arrived which was perfect as it was a very hot day in Paris. Overall, the room was very ideal only wished we had a kettle in our room. Apart from that would highly recommend this hotel for an affordable stay abroad.

Our hotel has responded to the review
Our hotel has responded to the review

Dear REEM B., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Antoine Yvinec Adjoint de Direction

Susan Families - 23/08/2018 AccorHotels certified review
« Decent basic hotel with great breakfast! »

The hotel is fine. Our room smelled pretty strongly of chemicals when we got there, but we opened the window and within an hour, it was better. We had also expected our room ready when we got there at 3, but we had to wait until 4, which was disappointing. It was quiet and the breakfast was very good with lots of options.

Ian Families - 22/08/2018 AccorHotels certified review
« Very friendly and helpful staff »

Had a very nice stay, breakfast very nice. Room perfect for all of us...

Our hotel has responded to the review
Our hotel has responded to the review

Dear IAN E., We very much appreciate your comments regarding your stay at the ibis Paris Canal Saint-Martin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Antoine Yvinec Adjoint de Direction

Margaret Families - 20/08/2018 AccorHotels certified review
« Overall A Very Pleasant Stay »

Overall we found our stay at ibis Paris Canal Saint-Martin to be rather good. The hotel is a little on the small side, but if like us you intend to spend most of the day travelling around Paris then this would not be an issue. The location of the hotel was very convenient - near to bus and metro stops as well as only being a very short distance from Gare du Nord station where the Eurostar comes in. The staff were very friendly and helpful and we found the hotel to be clean and tidy and exactly as you would expect it to be!

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARGARET ANNE D., We very much appreciate your comments regarding your stay at the ibis Paris Canal Saint-Martin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Do not hesitate to share your feelings on Tripadvisor ! http://www.tripadvisor.fr/Hotel_Review-g187147-d197651-Reviews-Ibis_Paris_Canal_Saint_Martin-Paris_Ile_de_France.html#REVIEWS Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Antoine Yvinec Adjoint de Direction

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