Hotel - ibis Paris Canal Saint Martin
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Paris Canal Saint Martin Hotel

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3.5/5 532 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Wireless Internet connection
    • WiFi in your room
  • Public indoor parking  (Nearby)
  • Accessibility for people with reduced mobility
    • Rooms for guests with reduced mobility- Contact the hotel
    • Accessible bathroom
  • Pet allowed 5  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Reception open 24 hours a day
  • Dry cleaning / Ironing

Catering

  • Breakfast
  • 1 bar(s)
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Hotel location

Our rooms

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 50 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
    • Air conditioning
    • Emergency exit map
    • Radio in room
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Bouquet TV Canal+ and Canalsat
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer at reception
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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4.3/5 AccorHotels Rating Based on 1,951 reviews

Our guest reviews for ibis Paris Canal Saint Martin

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating Based on 532 reviews
TripAdvisor review
Family - 20/02/2018
« Excellent »

Great hotel, very well situated within easy walking distance of Gare du Nord. Excellent breakfast. Friendly staff. All in all, a great place to stay and a good base in Paris. Belleville and Canal St Martin are on the doorstep too.

AccorHotels certified review
Eric M. Couples - 13/02/2018
« PLEASANT AND CONVENIENT »

The Ibis Paris Canal Saint-Martin is our usual place of stay when we are visiting Paris. Pleasant hotel, adequately priced and located as far as we are concerned.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ERIC M., We very much appreciate your comments regarding your stay at the ibis Paris Canal Saint-Martin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chloé FABRE Adjointe de Direction

AccorHotels certified review
Magdalena Couples - 01/02/2018

The stay was great and Team is lovely, however I am still waiting for the return of money. We arrived to the hotel late night and night team has charged my card, however they then said o need to pay again as this money will be refunded so next day morning there was a girl on shift who said we need to pay and said she processed the refund my boyfriend paid cash. I still haven’t received the money which means we have paid twice. I have contacted the hotel the gentleman said he processed the money back and still nothing it’s been over 3 weeks now. Could I please get a response back. Thank you. I understand sometimes it’s systems however it’s coming up to a month and we have paid twice for one night.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MAGDALENA T., We very much appreciate your comments regarding your stay at the ibis Paris Canal Saint-Martin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. About the amount we took on your credit card, it was a preauthorization. We gave it back to you on the 01/13/2018. We will sent you an email so you can have the proof for your bank. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chloé FABRE Adjointe de Direction

AccorHotels certified review
L. Couples - 30/01/2018

hotel calme, staff agréable, chambre sympath

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur L., Nous vous remercions pour vos commentaires suite à votre séjour à ibis Paris Canal Saint-Martin. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. N'hésitez pas à partager vos impressions sur le site Tripadvisor en cliquant sur le lien ci dessous ! http://www.tripadvisor.fr/Hotel_Review-g187147-d197651-Reviews-Ibis_Paris_Canal_Saint_Martin-Paris_Ile_de_France.html#REVIEWS Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs Chloé FABRE Adjointe de Direction

AccorHotels certified review
Mm Couples - 22/01/2018
« Everything was smooth. »

Breakfast was great. It would be nice to have hot water and tea/coffee in the room itself (paying 2.50 euros for tea downstairs is not pleasant).

Our hotel has responded to the review
Our hotel has responded to the review

Dear MEGAN M., We very much appreciate your comments regarding your stay at the ibis Paris Canal Saint-Martin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chloé FABRE Adjointe de Direction

AccorHotels certified review
Anonymous Solo - 14/01/2018
« Good »

Nothing to say the room was clean in modern style, calm. Only consistent issue : the radiator was a very old one and smell like sth was burning : had to stop it and sleep with hoodies

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Chloé FABRE Adjointe de Direction

AccorHotels certified review
Hannah Solo - 08/01/2018
« Clean, quiet hotel with excellent staff »

Great, incredible value for a clean, well-run hotel in Paris. My only complaint was it took me ages to find it because it is covered in scaffolding with very minimal clues that there is hotel under there! The room and shower were very small indeed but the bed was wonderful and it was all so clean and well kept I can forgive the lack of space. Staff were very helpful and the location was great if you need to be near Hopital St Louis which I did.

Our hotel has responded to the review
Our hotel has responded to the review

Dear HANNAH S., We very much appreciate your comments regarding your stay at the ibis Paris Canal Saint-Martin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Do not hesitate to share your feelings on Tripadvisor ! http://www.tripadvisor.fr/Hotel_Review-g187147-d197651-Reviews-Ibis_Paris_Canal_Saint_Martin-Paris_Ile_de_France.html#REVIEWS Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chloé FABRE Adjointe de Direction

AccorHotels certified review
Paul Friends - 07/01/2018
« Nice renovated topfloor room »

Just overnight stay here

Our hotel has responded to the review
Our hotel has responded to the review

Dear PAUL T., We very much appreciate your comments regarding your stay at the ibis Paris Canal Saint-Martin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Do not hesitate to share your feelings on Tripadvisor ! http://www.tripadvisor.fr/Hotel_Review-g187147-d197651-Reviews-Ibis_Paris_Canal_Saint_Martin-Paris_Ile_de_France.html#REVIEWS Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chloé FABRE Adjointe de Direction

AccorHotels certified review
Chris H. Solo - 07/01/2018
« A very pleasant stay in a reasonably quiet neighbourhood »

Very comfortable and quiet

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHRISTOPHER H., We very much appreciate your comments regarding your stay at the ibis Paris Canal Saint-Martin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Do not hesitate to share your feelings on Tripadvisor ! http://www.tripadvisor.fr/Hotel_Review-g187147-d197651-Reviews-Ibis_Paris_Canal_Saint_Martin-Paris_Ile_de_France.html#REVIEWS Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chloé FABRE Adjointe de Direction

AccorHotels certified review
Kabelo K. Families - 29/12/2017
« Fantastic! »

It was very cozy, the hotel staff was helpful and were quick to attend to our needs.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KABELO K., We very much appreciate your comments regarding your stay at the ibis Paris Canal Saint-Martin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Do not hesitate to share your feelings on Tripadvisor ! http://www.tripadvisor.fr/Hotel_Review-g187147-d197651-Reviews-Ibis_Paris_Canal_Saint_Martin-Paris_Ile_de_France.html#REVIEWS Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chloé FABRE Adjointe de Direction

AccorHotels certified review
Pedro R. Couples - 28/12/2017
« A hotel that underpromised but overdelivered! »

We chose this hotel for its price, so we were not expecting much from it. However, we got quite a surprise and I can say we were certainly quite pleased by everything in the hotel. The personnel was friendly and helpful, and every staff we contacted spoke English. The room was clean, and appeared to have been recently renovated. However, it was quite small, though we did not mind with it, since we spend so little time in the room. Furthermore, we had a good quality of sleep since not many noises were heard. The hotel was quite close to three subway stations covering three lines, which got us in the main touristic attractions and other parts of the town in no time. The area, though seeming a bit shady at times, turned out to be safe at least for us, but you do have to be somewhat open minded to walk around there, especially at night. The breakfast, though a bit pricey, was amazingly good, especially if we consider we were in a 3-star hotel. They even offer small paper bags for you to bring out some food, including fruit! The only negative point is that the towel management system is quite lousy, and could be significantly improved. On some days we got one clean towel, on others we did not even get that. One day our floor towel was even removed without us having a replacement. Generally, the experience was quite positive, at a much lower price than the one charged by many hotels in Paris during Christmas, which is always a pricey time of the year.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PEDRO R., We very much appreciate your comments regarding your stay at the ibis Paris Canal Saint-Martin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Do not hesitate to share your feelings on Tripadvisor ! http://www.tripadvisor.fr/Hotel_Review-g187147-d197651-Reviews-Ibis_Paris_Canal_Saint_Martin-Paris_Ile_de_France.html#REVIEWS Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chloé FABRE Adjointe de Direction

AccorHotels certified review
Mélanie Business - 28/12/2017
« A very nice trip »

Lovely hotel, equipped rooms, nice, practical, quiet, comfortable, pleasant night and breakfast!

Our hotel has responded to the review
Our hotel has responded to the review

Dear MELANIE R., We very much appreciate your comments regarding your stay at the ibis Paris Canal Saint-Martin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Do not hesitate to share your feelings on Tripadvisor ! http://www.tripadvisor.fr/Hotel_Review-g187147-d197651-Reviews-Ibis_Paris_Canal_Saint_Martin-Paris_Ile_de_France.html#REVIEWS Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chloé FABRE Adjointe de Direction

AccorHotels certified review
S. L. Couples - 22/12/2017
« Good place to stay »

We enjoyed our stay as the room was clean, the bed and pillow was comfortable. Check-in/check-out was quick and they even allow us to leave our luggage with them after check out for a few hours at no extra cost. We didn't have the breakfast so can't comment on that. The reception staff spoke excellent English and were very helpful. There were some construction going on the front of the building so we can't see the Ibis logo from far and the entrance was sort of hidden.beneath all those scaffold, but nothing major.

Our hotel has responded to the review
Our hotel has responded to the review

Dear YOKE LENG L., We very much appreciate your comments regarding your stay at the ibis Paris Canal Saint-Martin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chloé FABRE Adjointe de Direction

AccorHotels certified review
H H. Couples - 22/12/2017
« H. H. »

Have used this hotel before and enjoyed this visit equally as good as previous visits

Our hotel has responded to the review
Our hotel has responded to the review

Dear HUGH H., We very much appreciate your comments regarding your stay at the ibis Paris Canal Saint-Martin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Do not hesitate to share your feelings on Tripadvisor ! http://www.tripadvisor.fr/Hotel_Review-g187147-d197651-Reviews-Ibis_Paris_Canal_Saint_Martin-Paris_Ile_de_France.html#REVIEWS Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chloé FABRE Adjointe de Direction

TripAdvisor review
Couples - 20/12/2017
« average »

We received the room number 1 which is located right back the welcome desk... Huge room but not comfortable at all, it was very cold in the room and the a/c was out! The area around the hotel is not so nice, plenty of homeless people. There were some works on the facade of the building.

AccorHotels certified review
J. Couples - 16/12/2017

Lift broken, wait actually not, just according to the paper on the lift. The receptionist seemed surprised, but assured us it's fine. We got an occupied room and judging by the number of rooms per floor that's a stupid mistake. As a receptionist it happened to me too, but we have about 100 rooms more, it should be easier to click on the check in button with less people. However it was rectified right away and got a nice, quiet room and had good stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JANOS J., We very much appreciate your comments regarding your stay at the ibis Paris Canal Saint Martin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Do not hesitate to share your feelings on Tripadvisor ! http://www.tripadvisor.fr/Hotel_Review-g187147-d197651-Reviews-Ibis_Paris_Canal_Saint_Martin-Paris_Ile_de_France.html#REVIEWS Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chloé FABRE Adjointe de Direction

AccorHotels certified review
Anonymous Business - 29/11/2017
« good »

agreable

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur L., Nous vous remercions pour vos commentaires suite à votre séjour à ibis Paris Canal Saint Martin. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. N'hésitez pas à partager vos impressions sur le site Tripadvisor en cliquant sur le lien ci dessous ! http://www.tripadvisor.fr/Hotel_Review-g187147-d197651-Reviews-Ibis_Paris_Canal_Saint_Martin-Paris_Ile_de_France.html#REVIEWS Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Chloé FABRE Adjointe de Direction

AccorHotels certified review
Steve Couples - 28/11/2017
« Unbelievably disappointed »

Where do I start? - Large-scale building works to the hotel but no knowledge of this prior to check-in. Allocated a room on the 6th floor totally obscured by scaffolding and ladders Poor check-in experience Awoken at 8am due to workmen outside window and associated building noises Housekeeping barged into room without knocking - I had just got out of bed and partner was in shower Receptionist only allocated one night but booking was for 2 nights but no communication of this until check-out Worst experience in an Ibis hotel....

Our hotel has responded to the review
Our hotel has responded to the review

Dear STEVE O., Thank you for taking the time to tell us about your experience at the ibis Paris Canal Saint Martin. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Chloé FABRE Adjointe de Direction

AccorHotels certified review
Sundeep A. Families - 06/11/2017
« It was a decent stay »

We stayed for four nights in this hotel. Room and service quality were good. Breakfast options were very limited. Location wise, it is not that great. It is better to stay somewhere near Gare de Lest or Gare de Nord as you would get better metro connectivity. Though the property is in the city but it is little deserted. You don't find restaurants and eateries near the property. Everytime, one has to walk down atleast a km for restaurants. Also, Hop on Hop off bus stop is around a km away.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SUNDEEP A., Thank you for taking the time to tell us about your experience at the ibis Paris Canal Saint Martin. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Chloé FABRE Adjointe de Direction

AccorHotels certified review
Beila S. Couples - 29/10/2017
« mrs.B.S. »

The hotel is in a very nice neighbourhood, near de underground and other facilities. It is clean, quiet and team working there very helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear BEILA SUSSMAN, We very much appreciate your comments regarding your stay at the ibis Paris Canal Saint Martin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Do not hesitate to share your feelings on Tripadvisor ! http://www.tripadvisor.fr/Hotel_Review-g187147-d197651-Reviews-Ibis_Paris_Canal_Saint_Martin-Paris_Ile_de_France.html#REVIEWS Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chloé FABRE Adjointe de Direction

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