Hotel - ibis Marseille Centre Vieux-Port
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Marseille Centre Vieux-Port Hotel

3.5/5 703 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Wireless Internet connection
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
    • Internet access via Fiber Optics
  • Accessibility for people with reduced mobility
    • Rooms for guests with reduced mobility - Contact the hotel
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 4PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine

Catering

  • Breakfast
  • 1 bar(s)
  • Room service

Business services

  • Web corner
  • Copy/print service available
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Hotel location

Our rooms

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 52 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Automatic air control
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Baby bed
    • TV Bouquet beIN Sports
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Direct dial telephone
    • High speed transmission line
    • Internet access via Fiber Optics
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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4.0/5 AccorHotels Rating 2,122 reviews

Our guest reviews for ibis Marseille Centre Vieux-Port

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating 703 reviews
Brian P. Couples - 13/09/2018 AccorHotels certified review
« The staff were extremely helpful »

We have stayed here before and found its location very convenient for the station and the Vieux Port. Although the size of the room and bathroom was a little restrictive we had everything we needed.

Mazhar Friends - 08/09/2018 AccorHotels certified review
« refund »

didn't stay lobby smelt un helpfull staff i want refund

Yann Couples - 03/09/2018 AccorHotels certified review
« It was good »

The room was clean and service good

Zk Friends - 29/08/2018 AccorHotels certified review
« Very comfortable stay »

My friend and I had a really nice small double room. It was on the 4th floor so was very calm. We slept so well. The breakfast was very nice and the staff were really helpful whenever we asked them for support.

Valerio M. Couples - 24/08/2018 AccorHotels certified review
« Moved into another hotel »

Room too small and bad smell of sigarettes. I decided not to stay at the hotel at the end.

Liam B. Families - 15/08/2018 AccorHotels certified review
« Bed was awful »

Bed was awful, mattress kept creeping to one side due to legs of bed being unequal length. By the morning three quarters of my mattress was falling over the side of the bed, despite getting up in the middle of the night several times to try to centre it again. Told the reception but housekeeping on both nights put the mattress hanging off of one side rather than centred. View was of a wall.

Anonymous Couples - 04/08/2018 AccorHotels certified review
« Great service and great staff »

Very nice hotel. The staff were very helpful, especially Hasil who looked after us despite our very early checkout time.

Karena Couples - 28/07/2018 AccorHotels certified review
« Nice stay »

Friendly staff, clean bed in a quiet room, basically has everything we need. Location of the hotel is close to old port (less than ten minutes walk, and it was an easy walk). Recommended for anyone looking for comfortable stay in Marseille.

Marc V. Business - 23/07/2018 AccorHotels certified review
« Good price/quality but the hotel is growing old »

Nice people at the reception but the room is becoming old, especially the bathroom

Mitchell Couples - 08/07/2018 AccorHotels certified review
« Great location bit in need of a serious refurbishment »

Great location, lovely, helpful staff but rooms, bathroom and air conditioning need a total rethink. Very small rooms.

Freddie Couples - 30/06/2018 AccorHotels certified review
« Good »

the hotel is good, personnal efficient but look old and just practical

Harry Couples - 29/06/2018 AccorHotels certified review
« Expensive shoe box »

The staff was excellent apart from the maid!

Peter A. Couples - 20/06/2018 AccorHotels certified review
« Great budget Hotel »

Ideal location to explore Marseille, the tram passes the front of the hotel, and it is a quick walk to see many things.

Kevin Friends - 10/05/2018 AccorHotels certified review
« Courtesy and Tidy »

The front-desk guys were so gentle and hospitality, helped us to check-in and check-out efficiently, the room was small but very tidy and clean, and all cleaning gears were equipped. Also, the room price was reasonable and could use Accor member points to reduce some cost, very economic and considerable.

Jason S. Business - 07/05/2018 AccorHotels certified review
« I did not enjoy my stay at this hotel »

The rooms were extremely cramped, the decor was in a poor state of repair and the toilet was disgusting and dirty.

Anonymous Solo - 24/04/2018 AccorHotels certified review
« Central and the price was reasonable »

No problems helpful staff and Breakfast was good quality the distance from the Port was very convenient

Pinar D. Families - 03/04/2018 AccorHotels certified review
« Perfect location »

The location of the hotel is perfect. It is such a location that is very close to metro station, Vieux Port and to other places to visit such as Le Parnier. The rooms are small but it was not a big problem for us as we came to hotel only for sleeping. Marseilles is very beautiful for spending your whole day from morning to late night out. If I come to Marseilles again, I will definitely stay at Ibis Centre Vieux Port again.

Navin Couples - 02/04/2018 AccorHotels certified review
« We will return »

We stayed earlier and decided to come back. It was a good idea as we liked it.

Karen Friends - 07/03/2018 AccorHotels certified review
« Location and breakfast good - badly needs refurbishment. »

Breakfast very good and plentiful. Reception service varied greatly. Stayed in Room 72 - fan very noisy - centrally controlled and did not switch off until 10 pm. Bare wires on lift control panel - button missing - just covered with sheet of paper. Bedrooms and public areas need refurbishment - not standard we expect from Ibis. Good location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KAREN H., We very much appreciate your comments regarding your stay at the ibis Marseille Centre Vieux-Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Xavier DETRE Adjoint de Direction Ibis Marseille Centre Vieux Port

Anonymous Business - 01/03/2018 AccorHotels certified review

The key for the room hardly worked so the door kept jarring / staying open. Bathrooms were very mouldy due to lack of ventilation. Beds were great though.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KARIN H., Thank you for taking the time to tell us about your experience at the ibis Marseille Centre Vieux-Port. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We sincerely apologize for the inconvenience encountered during your stay.We made a credit of points on your account Le Club Accorhotels for an amount of 2000 points. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Xavier DETRE Adjoint de Direction Ibis Marseille Centre Vieux Port

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