Hotel - Pullman Miami Airport
Pullman Hotel Pullman Hotel

Pullman Miami Airport Hotel

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4.0/5 4,206 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Complimentary WiFi
    • High-speed Internet
    • WIFI in the communal areas
    • Complimentary WiFi
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking (Paying)
    • Valet parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Terms and Conditions - A $25 fee applies per pet per day max 30lbs/15kgs. 25  USD
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • MIAMI INTL
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Babysitting on request
  • Tennis
    • Hard tennis court
    • Outdoor tennis court
    • Tennis
  • Boat excursions

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24/24
    • Opening hours : Week-end 24/24

Business services

  • 13 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Our 281 Miami rooms and suites feature tranquil views of the Blue Lagoon or sparkling vistas of the Miami skylines.The Pullman Miami Airport rooms are awash in soothing neutral hues with pops of lavender and stylishly appointed to highlight the best of the Pullman experience with modern furnishings.

  • 281 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 27 family rooms
  • 52 connecting rooms
    • Ice machine
    • Emergency exit map
    • Automatic air control
    • Radio in room
    • Remote control TV
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 5,105 reviews

Our guest reviews for Pullman Miami Airport

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 4,206 reviews
TripAdvisor review
RicardoJNoronha Family - 25/05/2018
« Adequada »

I reserved two nights separated, one arrivng in Miami before travelling to Orlando, and other at the end of my trip, coming back to Brazil after Orlando. At the first stay, I've requested a very late check out for the second stay since my flight was scheduled for 11:45 PM. The lady at check out counter granted me next check out for 6:00PM and put it in the computer file. My bad surprise happens when that day came and the other lady said that they could not keep the promises and I could stay no later than 5:00PM. I had to review my plans and modifies all our schedule. Besides, again, there was no extra bed ready for our child, and no towels for her.

TripAdvisor review
Business - 21/05/2018
« good hotel »

On the negative side: the room had a bad smell, like tobacco; in the gym, the stationary bike has not been working for weeks and there were no towels. On the positive side: staff is very nice, location is good, bar is great.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for taking the time to share your comments regarding your stay at the Pullman Miami Airport. Your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies for the problems mentioned. Please rest assured that we have taken the appropriate measures to address the problem with our guest services team in order to prevent any future occurrence. Sincerely

AccorHotels certified review
Jimmie M. Families - 18/05/2018
« Everyone was curious and quick to help. Loved my visit.we »

I will definitely stay there if I am in Miami. Have told everyone how great you were.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Anonymous Business - 18/05/2018
« Fair »

Front desk people no that friendly at the arrival, the room is very dark not enough light, the shower handle was broken, the TV was broken

Our hotel has responded to the review
Our hotel has responded to the review

Dear Thank you for taking the time to tell us about your experience at the Pullman Miami Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Sincerely,

AccorHotels certified review
John B. Couples - 18/05/2018
« Great layover destination »

The staff at the checkin counter was supurb. Melanie (if my memory is correct) remembered my name and room number both times I went to ask questions. That is extremely rare considering the number of people she attends to every day. The food in the restaurant was grear. And the room service and porters were prompt and friendly.

Our hotel has responded to the review
Our hotel has responded to the review

It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Best

AccorHotels certified review
Anonymous Couples - 14/05/2018
« lOVELY HOTEL, GREAT EXPERIENCE! »

as above!

AccorHotels certified review
Anonymous Business - 14/05/2018
« Room was canceled »

Still confused how my room on May 9th was canceled and hotel then full.

Our hotel has responded to the review
Our hotel has responded to the review

Please allow me to express my sincerest apologies. Please rest assured that we have taken the appropriate measures to address the problem with our Reservation team in order to prevent any future occurrence. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Sincerely, Juan Puig / Director of Ops.

AccorHotels certified review
Jeanne Business - 13/05/2018
« Staff was Great but room not so much »

The staff was kind and professional. The room was hot, the airco Made no difference. Bed was good. Shower old.

AccorHotels certified review
Mr A. S. Couples - 13/05/2018
« Attention to detail and service »

On arrival by car no one available to assist with luggage. Had to ask reception who called porter. Room and bathroom were tired in appearace and could do with remedy. I pre booked and paid for my room prior to arrival. A delux room, two beds, premium view-lagoon side or top floor. I asked if it was possible for a top floor and was told it would incur an additional charge! On checkout was billed again for the room WITHOUT my authorisation. It was not until I asked for and received by bill that I saw I was charged. I have had to make the effort, by calling the hotel twice , to ensure I recieve refund. No apology from the reception was offered or any gesture of good will ..I will will incur credit card charges for the hotels error.

AccorHotels certified review
Charlyce L. Families - 13/05/2018

Great hotel. Awesome prompt customer service.

AccorHotels certified review
Gary P. Solo - 13/05/2018
« Very enjoyable as I expected »

Great friendly welcome at front desk and very attentive nice room as it was when it was sofitel same furnishings, l liked the new furniture in the bar area but the bar should stay open later than 11 pm , the pool furniture is tired needs to be replaced.

AccorHotels certified review
Jean-paul P. Business - 12/05/2018
« Home away from home. »

Excellent. Just a few glitches: The stationary bike at the gym is broken. You need to fix it. One day they forgot to replace one of the towels and the bath rug. No big deal. The old menu at the bar was better. The staff everywhere is excellent, especially at the bar. I feel very welcome.

AccorHotels certified review
Simon W. Friends - 11/05/2018
« excellent facilities and staff »

very helpful and friendly staff - very comfy bed and room was first class

AccorHotels certified review
Evelyn M. Business - 11/05/2018
« Great experience! »

I normally don't expect such a great Location for a Hotel located so Close to the Airport. This really surprised me. Nice view, nice pool, very Resort like. In Addition to the well kept grounds, the staff was super friendly and helpful.

AccorHotels certified review
Dr. D. Business - 10/05/2018
« Will stay again »

Lovely, modern hotel with lagoon views and a massive bar area. Room was spacious, with a comfortable bed, and a tasteful, minimalist interior design.

AccorHotels certified review
Linda L. Families - 08/05/2018

Ok,average.

AccorHotels certified review
Keith B. Couples - 08/05/2018
« Excellent customer service and conveniently located for the airport »

We were upgraded to a suite that was clean, well equipped and spacious. The front desk personnel were friendly and helpful. The restaurant provided an excellent buffet breakfast.

AccorHotels certified review
Tom Families - 08/05/2018
« Nice room attentive staff »

Rooms and service very good. Forgot my sweater at the pool and hoped to retrieve it the following morning . Apparently it wasn't in your lost and found.

AccorHotels certified review
S. Business - 08/05/2018
« Very good - Key concern item: Internet access »

All worked very well...the rooms, the food, the seminar room and the great people that worked the seminar room; Very grateful for doing all they could to ensure that all ran super smoothly. Overall Service staff: AMAZING ! Access to INTERNET however was a almost impossible, with drops and interruptions. Your in-house help desk could not help and the one that we called (off-hotel) could do nothing but just keep us on the line for no reason. Strongly suggest that action is taken on that.

AccorHotels certified review
Anonymous Business - 07/05/2018
« It was okay, but there is room for improvements. »

It was okay, but the personnel at the front desk showed no knowledge of where the conference rooms were located at. I needed to meet a group in the Paris room and the front desk person sent me to the 2nd floor to a different conference room. The following day I asked at the front desk where was a certain meeting being held. I gave him the name of the group and they did not even know what meeting that was. It seemed as if they were not aware of what was going on in the hotel.

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