Hotel - Pullman Miami Airport
Pullman Hotel Pullman Hotel

Pullman Miami Airport Hotel

4.0/5 4,380 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 189.05 USD Non member rate
From 179.60 USD Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Complimentary WiFi
    • High-speed Internet
    • WIFI in the communal areas
    • Complimentary WiFi
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking (Paying)
    • Bus/coach parking area
    • Valet parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Terms and Conditions - A $25 fee applies per pet per day max 30lbs/15kgs. 25  USD
  • 100% non-smoking hotel
  • Air conditioned
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • MIAMI INTL
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Cash machine
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Tennis
    • Hard tennis court
    • Outdoor tennis court
    • Tennis
  • Boat excursions

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24/24
    • Opening hours : Week-end 24/24

Business services

  • 13 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Our 281 Miami rooms and suites feature tranquil views of the Blue Lagoon or sparkling vistas of the Miami skylines.The Pullman Miami Airport rooms are awash in soothing neutral hues with pops of lavender and stylishly appointed to highlight the best of the Pullman experience with modern furnishings.

  • 281 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 27 family rooms
  • 52 connecting rooms
    • Ice machine
    • Emergency exit map
    • Automatic air control
    • Radio in room
    • Remote control TV
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 5,965 reviews

Our guest reviews for Pullman Miami Airport

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 4,380 reviews
Couples - 22/03/2019 TripAdvisor review
« Blue Lagoon »

We were coming to Miami for the soul purpise this time of flying to Jamaica so being located near the airport was essential. The Pullman is not only a superb hotel it’s location on Blue Lagoon Drive is stunning. Our room overlooked the lagoon and although I had fun watching planes take off the sound was minimal.

Cc Business - 14/03/2019 AccorHotels certified review
« Disappointed »

I booked the Pullman because it was convenient for my week of meetings at the nearby IATA offices. My stay resulted in the first time I have ever felt the need to register my dissatisfaction with a hotel manager. My disappointment was down to a series of minor annoyances. First impressions were not good as I did not appreciate the hard sell to upgrade my room at check-in. On day one I had a problem with my safe which was not fixed as requested whilst I was out all day attending meetings - I had to delay my evening appointment whilst I waited for maintenance to fix it. On day three my room was not made up and when I phoned the front desk they suggested that, ‘you must have left your do not disturb sign on the door’ which was not the case. I also had another problem with the safe which delayed another evening appointment. At this point the maintenance engineer revealed that I was in a room especially adapted for disabled guests - when I then compared my room with another colleague I did not feel that it was of equal standard when I surely didn’t need to be in the room I was given - I hope this had nothing to do with my refusal to upgrade at check-in. The final annoyance was the speed of the wi-if which was patchy at best. I would like to think that I just got unlucky as my colleagues were happy with their stay. However, I was really not happy with some (not all) of the front desk staff that I encountered. I do at least think the manager dealt with my complaint well and I must say that the shuttle service to and from the airport and IATA offices was very good.

Chris Families - 14/03/2019 AccorHotels certified review
« The room seemed dirty and drab »

Your door staff and front desk staff were very nice and helpful. We were very excited to stay at the Pullman based on the descriptions of being a hip and mid-mod hotel. However, we will most likely not stay at a Pullman again based on our experience. We arrived a bit early so we checked in, but our room wasn't quite ready. So my wife, daughter and I used the pool. The front desk said they would give us a ring when the room was ready. About 3 pm, I went back to the front desk and they said that yes, a room was ready, but they wanted to run my card again because somone had deleted it. I asked to not run the card again and they said that was fine. When I arrived to the room, I unlocked the door and walked into a room that wasn't complete. The vaccuum was sitting right by the front door and there was a pile of folded sheets laying directly on the floor. I came back out into the hallway to talk to the maid. There was a bit of a language barrier, but she she reported that the room was clean and that the bed was clean - and she even took me into the bedroom and pointed to the bed to assure me it was clean. When my wife arrived to the room, however, she picked up several batches of hair on the floor around the room, and the room just felt unclean. When finally putting our two year old to bed in the bedroom, we noticed that the bed did not appear to have been made properly. There was simply one flat sheet laid over the mattress and tucked in to resemble a fitted sheet. There was no top sheet and just the comforter. Because it was so late and we didn't want to disturb our sleeping two your old, we slept in the bed like that. A flat sheet on top of the mattress, and a comforter directly next to our bodies on top. Bathroom was clean. Your front desk staff did take $50 off of our bill for my description of the bed linens, but I didn't even mention the hair on the floor as we were exiting for our shuttle to the airport at 4:30 am. This experience was not great. For such a high priced hotel, we expected more.

Sue Business - 13/03/2019 AccorHotels certified review
« Staff just OK, not really helpful »

Stay was just OK. I would not stay at this hotel again. I has made a reservation for 1 night for a business meeting. I booked a room with Breakfast included anticipating that I will eat breakfast , however on the previous eve once I checked it my host called to say that they will take me to their office for a Breakfast meeting, so I requested that I will not be using the bkreakfast at the hotel next morning, so cancel the breakfast part, which the staff said they could not do. This was not a last minute cancellation, but a request previous evening which should have been honored.

Anonymous Couples - 13/03/2019 AccorHotels certified review
« Service wasn't too notch »

Bellman never arrived at room to get luggage, we had called front desk to request assistance. Wake up alarm service did not call in the morning , we had set up the automated system the night before.

Casablanca Business - 13/03/2019 AccorHotels certified review
« Just OK »

Clean average hotel, needs a facelift.

D. Families - 12/03/2019 AccorHotels certified review
« Average for a day use rate »

It was mainly good but very big problem with the internet which was very very slow since i couldnt even check in for my flight

Elizabeth &. R. K. Business - 12/03/2019 AccorHotels certified review
« Unexpectedly difficult »

Despite the fact that my husband and I regularly stay in the Miami property (sometimes together and sometimes just him when he travels on business) he was refused check-in when he arrived on Saturday evening. The A-Club card is in my name (no provision being made for married couples) and as I booked the room it was also in my name (again no provision to change names only to add children on the "preferences" of our account). The receptionist refused to let him register as he wasn't Elizabeth K. despite having the confirmation email and was only checked in after he called me in Nassau and then I called the hotel back to confirm he was who he said he was. Ridiculous! Since when has this become "company policy"? or was this just someone being difficult? We have stayed in Miami when it was Sofitel and now Pullman and this was the first time we experience this behaviour. I will be interested to hear your response.

Kathy-ann T. Business - 11/03/2019 AccorHotels certified review
« Apalled »

was satisfied with my room until the last night had a leak in my bathroom that woke me out my sleep water was running heavily from the floor above me into my bathtub, which I reported and decided to stay in the room even though I was offered another room at 1.21 am. But no one seems to care to ask me the morning how I cope with it all. what was even more appalling is that I got 5 packages delivered to the hotel from Amazon these were small packages and was charged $120 USD dollars. The items in the packages didn't even cost 120 USD I know the hotel policy but these were all small packages why do you want to charge customers 100 USD for receiving one package and I was already staying at the hotel is not even like the hotel was storing it for me for days. This is ridiculous and needs revising for this I would not recommend the hotel can't always be about money. Staff was good and did an excellent job.

Keith F. Friends - 11/03/2019 AccorHotels certified review
« Excellent service and great food »

Very nice, we loved the happy hour and the restaurant which we dined at twice was really good. Staff very friendly and helpful and we enjoyed our stay immensely.

Karen Business - 10/03/2019 AccorHotels certified review
« Very Average »

Biggest disappointment was the bathroom. Looked like a public toilet. White sink attached to wall, no vanity and a mirror with a metal frame slanted downwards. I am 5’8 and had to bend down to look in the mirror, no where to put toiletries

Oscar R. Couples - 10/03/2019 AccorHotels certified review

I got a certificate to stay for 2 days with VIP when I went to check in no one told me About the VIP they just told me about the Breakfast but what happened to the VIP I was not happy when I left

Martim R. C. Solo - 10/03/2019 AccorHotels certified review
« Great Hotel and very located »

The hotel is very nice, with art deco decoration. The rooms are spacious, and with a especially comfortable bed. The breakfast is a positive point, with good food and great variety. The staff is always pleasant and solicitous

Ives A. B. Solo - 08/03/2019 AccorHotels certified review
« Everything was perfect »

I came with no expectations, it turned out to be a wonderful stay

Peter S. Couples - 08/03/2019 AccorHotels certified review
« Very convenient for the airport and cruise port »

Had a day room prior to flying out of Miami airport to the UK.Check In was quickly down by a very cheerful reception person. The room was clean and had all the facilities we needed to use before the flight.The hotel had a pleasent poor area to relax by.Check out was efficient and we used the facility of courtesy bus transfer.The transfer was excellent no waiting for the time we wanted to use it. Will definitely used this hotel again whe in Miami

David C. Couples - 08/03/2019 AccorHotels certified review
« Excellent airport hotel. »

Modern, quiet, clean, spacious room. Good service. 15 mins by shuttle bus to Miami Airport Terminal. No complaints.

Melvin G. Families - 05/03/2019 AccorHotels certified review
« Ok should have been better »

Room wasn’t clean after numerous calls

Brian A. Couples - 05/03/2019 AccorHotels certified review
« Nice suite, good bar menu »

Have stayed there many times. Convenient location and easy parking . Good stay and will stay again. No need to say more at this stage

Al Couples - 05/03/2019 AccorHotels certified review
« So many issues »

We recently stayed here for a friends wedding that took place there. The service at the wedding was awful at least for our table, it was like we were forgotten. Not a single staff member attending to the wedding spoke a word of English. As far as the accommodations, the elevators took a century to get to you. There were stains on the floor of the room and the comforter. The outlet by my side of the bed did not work. Getting out of the gate with our room key did not work, shall i continue? Even though we got a slight discount for the hotel block for the wedding, It was still way too expensive for this hotel and what you get.

Anonymous Business - 04/03/2019 AccorHotels certified review
« Low value for the money »

- Very friendly staff - Very close to the airport and office (which was ideal for me) - Nice view from the window (to the lake) - Horrible wi-fi - would take ages to send a single email - Poor breakfast and food selection - Uncomfortable beds

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 189.05 USD Non member rate
From 179.60 USD Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates