Hotel - Pullman Miami Airport
Pullman Hotel Pullman Hotel

Pullman Miami Airport Hotel

4.0/5 4,359 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Complimentary WiFi
    • High-speed Internet
    • WIFI in the communal areas
    • Complimentary WiFi
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking (Paying)
    • Bus/coach parking area
    • Valet parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Terms and Conditions - A $25 fee applies per pet per day max 30lbs/15kgs. 25  USD
  • 100% non-smoking hotel
  • Air conditioned
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • MIAMI INTL
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Cash machine
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Tennis
    • Hard tennis court
    • Outdoor tennis court
    • Tennis
  • Boat excursions

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24/24
    • Opening hours : Week-end 24/24

Business services

  • 13 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Our 281 Miami rooms and suites feature tranquil views of the Blue Lagoon or sparkling vistas of the Miami skylines.The Pullman Miami Airport rooms are awash in soothing neutral hues with pops of lavender and stylishly appointed to highlight the best of the Pullman experience with modern furnishings.

  • 281 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 27 family rooms
  • 52 connecting rooms
    • Ice machine
    • Emergency exit map
    • Automatic air control
    • Radio in room
    • Remote control TV
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 5,885 reviews

Our guest reviews for Pullman Miami Airport

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 4,359 reviews
Rj Business - 17/02/2019 AccorHotels certified review
« It’s just ok »

The hotel is getting dated. It’s sort of stuck in the 90’s. The staff is friendly and helpful. The room service menu is limited and extremely overpriced. The location is good if you need to be near the airport area.

Our hotel has responded to the review
Our hotel has responded to the review

Dear RJ, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience and will persist in doing so as a learning and training opportunity so that other guests don't have the same issues. Best Regards,

Rene W. Friends - 16/02/2019 AccorHotels certified review
« Hotel was beautiful, staff was very helpful. »

Courtesy shuttle from Miami airport. Hotel is beautiful and well kept. Staff was friendly and the setting is really nice. Price was great in comparison to other hotels of same caliber.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shannon C., We very much appreciate your comments regarding your stay at the Pullman Miami Airport. We definitely look forward having you with us again soon. Best Regards.

Anonymous Solo - 16/02/2019 AccorHotels certified review

Accommodating

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kathy R., We very much appreciate your comments regarding your stay at the Pullman Miami Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Christian A. Business - 15/02/2019 AccorHotels certified review
« It was a good experience. »

My experience was fine except I had some challenges with the WI-FI connectivity at the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christian A., Thank you for taking your time to express your amazing feedback. We always appreciate to hear from our guests and know what we can do better. We are very glad to know that you had an enjoyable experience at The Pullman Miami. We definitely look forward having you with us again soon. Sincerely,

Mark E. Business - 15/02/2019 AccorHotels certified review

Staff was helpful and friendly. Food and drinks overpriced even for a hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mark E., Thank you very much for taking the time to complete a survey following your stay at the Pullman Miami. Your feedback is extremely important as it helps us continually improve the service we provide to our valued guests. Please rest assured we will review your comments and persist in doing so as a learning opportunity. Our relationship with you is very important to us and we look forward to having the opportunity to welcome you back to Pullman Miami soon! Sincerely,

Katie Business - 14/02/2019 AccorHotels certified review
« Location, staff and aesthetics were perfect for my 4 day stay during a work conference. »

Staff, event coordinators and PSAV were amazing to work with from start to finish for a work event that preceded over a 3-day span. Hotel room was clean upon check-in with a lovely view. Housekeeping was super professional and friendly, making it so nice to return to a perfect and tidy room at the end of a long work day.

Stacy S. Business - 14/02/2019 AccorHotels certified review
« Good with exception to missing sheets on the bed and no one who would put them on. »

Overall, the staff was helpful and friendly. I did find that there were no sheets on one of my beds when I was going to bed. We called the front desk and they sent someone up with sheets. We were ready to let him in to make the bed when he made it clear several times that he did not make beds and was only there to drop them off. He said they didn't have anyone who would make the bed for us. We called the front desk back and they confirmed. In frustration, I made the bed myself. A manager called the next day, got my account of what happened and then apologized profusely and provided a discount on my stay. She was very helpful and I was happy with the results of the conversation. I would stay at the Pullman a second time in hopes of a better experience.

Doug Solo - 13/02/2019 AccorHotels certified review
« Nice large clean rooms »

Efficient check in. Good location. Large clean rooms

Patrick Solo - 12/02/2019 AccorHotels certified review
« layover »

Fijne layover overnachting

Eric Couples - 11/02/2019 AccorHotels certified review
« quick stop »

all positive, very nice folks always ready to help

Our hotel has responded to the review
Our hotel has responded to the review

Dear Eric M., Thank you very much for taking the time to complete a survey following your stay at the Pullman Miami. Your feedback is extremely important as it helps us continually improve the service we provide to our valued guests. Our relationship with you is very important to us and we look forward to having the opportunity to welcome you back to Pullman Miami soon! Sincerely,

Anonymous Business - 11/02/2019 AccorHotels certified review
« Needs Refurbishment and Better Customer Service »

The room was dirty and the overall property needs a facelift. While checking in and out, the person at the front desk could hardly speak English. I was referred to Pullman from Norwegian Cruise Line as their preferred hotel in the area.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. F., Thank you for taking the time to share your comments concerning your stay at the Pullman Miami Airport. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests. I will be sure to further look into the experience you had with our Front Desk Agent as all of our associates speak English. We hope to be able to welcome you back for a more enjoyable stay. Sincerely, Winnie Tseng-Leon Director of Front Office

Anonymous Solo - 10/02/2019 AccorHotels certified review
« Excellent! »

My experience was awesome. The service and staff was great.

Mrs E. L. Couples - 10/02/2019 AccorHotels certified review
« Mrs e L. »

It was very pleasant from arrival to departure. Room was very spacious and bed very comfortable. Pool area lovely and very nice sun beds.

Anonymous Business - 07/02/2019 AccorHotels certified review
« It was pleasant but I was there for very little time »

It was pleasant.

Cynthia R. Business - 07/02/2019 AccorHotels certified review

Hotels rooms are a kind of stingy. Food is really good and service too, but besides that hotel is starting to feel a bit outdated (rooms). This is my second time staying. I will be trying another hotel next time just to compare.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cynthia R. Morales, Thank you for taking the time to share your comments concerning your stay at the Pullman Miami Airport. Excellent service is what we strive for; therefore your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests. We are very glad to know on the other hand, Winnie, Our Front Office Director was able to make up for what might have fell short. We hope that you will present us with the opportunity to better serve you soon. Sincerely,

Peter E. Couples - 07/02/2019 AccorHotels certified review
« The rooms were fine and the gym were good. We didn't like the bar - it was to cavernous. The restaurant wasn't welcoming. »

Happy with our time there.

Dk Business - 05/02/2019 AccorHotels certified review

Everyone is friendly and helpful

Anonymous Couples - 05/02/2019 AccorHotels certified review
« Very pleasant, relaxing atmosphere..staff helpful..good food ...nice bar area »

Very good...

Anonymous Business - 04/02/2019 AccorHotels certified review
« declining property »

I've stayed in this property on business for quite some time and year now, and i find it that it is not being maintained as well i as thought. Carper in the rooms are filthy, the shower/bathroom need to be renovated (The shower nob fell, the room service menu is poor in choices and over priced, the TV had to be changed, etc)

L. H. Friends - 04/02/2019 AccorHotels certified review
« Improvement over my last visit »

There was clearly an improvement - front desk staff were more pleasant and professional, concierge personnel were also more courteous. The facilities can be upgraded however - carpet in rooms need to be cleaner (shampooed often) and plumbing should be better serviced (toilet kept flushing by itself)

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