Pullman Miami Airport Hotel 4 stars

TripAdvisor rating 4.0/5 4,507 reviews
Pullman Miami Airport
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+ 24 Services
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Hotel extras

  • Complimentary shuttle to and from Miami Airport. Hours 4.30am-11.30pm

  • Beautiful pool by the lagoon with a cascade waterfall.

  • Over 11,000 sq ft of spectacular meeting and event space.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Terms and Conditions - A $25 fee applies per pet per day max 30lbs/15kgs.Paying
  • 100% non-smoking hotel
  • Air conditioned
  • MIAMI INTL
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Cash machine
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Boat excursions
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 13 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Pullman Miami Airport

5800 Blue Lagoon Drive
33126
miami
united states

Tel: +53052644888

Fax: (+5)3052629049

Contact email

Check-in from 15h00

Check out up to 12h00

  • By plane

    FORT LAUDERDALE At 80km / 50 miles

  • By plane

    MIAMI INTL At 4.02km / 2.5 miles - Shuttle free

  • By car

    DOLPHIN EXPRESS 836 At 0.5km / 0.31 miles

  • By car

    FLORIDA TURNPIKE At 6km / 3.75 miles

  • By car

    INTERSTATE 95 At 8.05km / 5 miles

  • By train

    MIAMI TRI RAIL At 6.44km / 4 miles

GPS :25.783074, -80.293563

Our accommodations

Our 281 Miami rooms and suites feature tranquil views of the Blue Lagoon or sparkling vistas of the Miami skylines. The Pullman Miami Airport rooms are awash in soothing neutral hues with pops of lavender and stylishly appointed to highlight the best of the Pullman experience with modern furnishings.

Superior Room, one King-size bed, City View

  • Max. number of persons: 3
  • Area: From 30
  • Wireless internet in your room

Deluxe Room, one King-size bed, Premium View -Lagoon side or top floor

  • Max. number of persons: 3
  • Area: From 30
  • Wireless internet in your room

Superior Room, two full-size beds, City View

  • Max. number of persons: 4
  • Area: From 30
  • Wireless internet in your room

Deluxe Room, two full-size beds, Premium View - Lagoon side or top floor

  • Max. number of persons: 4
  • Area: From 30
  • Wireless internet in your room

ADA Superior Room, one King-size bed, City View

  • Max. number of persons: 3
  • Area: From 30
  • Wireless internet in your room

Presidential Suite, one King-size bed, Living Room, Premium View - Lagoon side or top floor

  • Max. number of persons: 3
  • Wireless internet in your room

Superior Suite, one King-size bed, separate living area

  • Max. number of persons: 3
  • Area: From 46
  • Wireless internet in your room

Our restaurants and bars

Tavolo

Type of cuisine: Mediterranean

Serves classic Mediterranean dishes, executed simply and brilliantly. We select the finest seasonal ingredients. Enjoy breakfast from 6am to 11.30 am. Lunch Monday through Friday from 12pm to 2pm and open for dinner 7 days a week from 6pm to 11pm.

Lunch

12:00 - 02:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE BAR

Photo non contractuelle / Strictly non binding

Le Bar offers high-end drinks that will initiate outsiders to the true Miami cocktail classics! With creative happy hour specials Monday-Friday, it's a resting place from the noise and traffic. Consider it a drink lover's calm in the center of the storm

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 13

  • Maximum size: 575

  • Maximum capacity: 600 people

  • Maximum banquet capacity: 380 people

Find out more

Our guest reviews for
Pullman Miami Airport

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.1/5

6,456 reviews

tripadvisor

TripAdvisor Rating 4.0/5

4,507 reviews

do not use with your family

TripAdvisor rating 4.0/5

Cesar Souza H Family - 17/10/2019 TripAdvisor review

I decided to reserve the PULLMAN MIAMI AIRPORT because of my previous experience with the brand, it was very important for me to have good moments with my family, but the Hotel is terrible, the services are terrible, we are very disapointed, a lot of money for nothing.

Disappointing

Customer review rating 4.1/5

Anonymous Business - 15/10/2019 AccorHotels review

Hotel not living up to the expected standards -- old room, bad lighting, unfriendly room service call desk, bad quality of restaurant food

Nice, except for the bachelor party in the room upstairs.

Customer review rating 4.1/5

Sleepy B. Solo - 15/10/2019 AccorHotels review

Noisy

Quite comfortable.

Customer review rating 4.1/5

Jake B. Couples - 13/10/2019 AccorHotels review

It was a long day before my arrival to the Pullman. When I finally got in I was met at the door and greeted with a smile and keys to my room. I went out the pool soon after comfort and luxury began.

slight improvement noticable

Customer review rating 4.1/5

Anonymous Business - 13/10/2019 AccorHotels review

Slight improvement since last stay during March 2019 noticable (e.g. new hotel shuttle busses, partially more attentive staff, improved internet (despite one day failure, but assuming it was not the hotels fault)) but hotel is still needs to design to get back to previous levels or continue to decline further. Rooms need some refreshment (worn chairs, partially blinded mirror in bath etc).

Worn down hotel, mediocre service.

Customer review rating 4.1/5

Bryan T. Business - 10/10/2019 AccorHotels review

Here for a day from 9-5 and the following were positives and negatives: Positives-somewhat inexpensive, good location, and they gave me free parking (very nice, otherwise $10) Negatives- Housekeeping entered 3 times Sink drains slowly Room dirty and smelly (found hair on bed) Body wash seal was broken Fridge was open and leaking water when I arrived

Dear Mr. K., Thank you for taking the time to share your comments concerning your day stay reservation. Please accept my sincerest apologies for the continuous disturbance during the short time you were here. I have addressed this with out Director of Housekeeping to further look into why our housekeepers attempted to service your room. It seems that there may be been a discrepancy in our reports and we will be sure to use this as a training opportunity to make sure guests are not inconvenienced. We hope to have the opportunity to welcome you back for a more enjoyable stay. Please let me know if your travels bring you back to South Florida, whether it is for a full night stay or a Day Use room and I will be sure to take great care of you and look into special rates. Sincerely, Winnie Tseng-Leon Director of Rooms

hotel is great and well run.

Customer review rating 4.1/5

Mark R. F. Business - 10/10/2019 AccorHotels review

had a one night stay and on site company mtg. the next day. everything went very well and easy with my hotel stay.

What happened to the bar area?

Customer review rating 4.1/5

Muzzer Business - 10/10/2019 AccorHotels review

Great room, v comfy, But I was missing the bar scene, and no snacks menu, no bar staff, no waiters/resses. I was thinking that the bar area looks like a waiting room/airport boarding area, really dull and insipid.. Make it welcoming, change the seating dim the lights get some friendly people in to serve, have a snax menu, offer the flight crews that stay there a discount so they party up. I was hoping to chill at the bar/pool but it just wasn’t that nice. Room service was good. The little coffee area was good but the shelves were empty. Go healthy then, make it different, sell smoothies made fresh, proper coffee and tea. Again, it was a bit insipid and please open the thing up past 5pm Its a great building but it just feels like you are not welcoming enough and certainly missing a big opportunity with that great big bar space.

Dear Mr. R., Thank you for your gift of feedback. Although we are an airport hotel, we definitely don't want to have an airport feel to our property. We want our hotel to be where guests can enjoy themselves and escape from any travelling stress. Your recommendations and suggestions are very much appreciate and we will most definitely see how we can bring the party to the bar! We hope to be able to welcome you back again for a more pleasurable stay. Should your travels bring you back to Miami, please feel free to reach out to me directly Sincerely, Winnie Tseng-Leon Director of Rooms

Nice hotel and very near to the airport

Customer review rating 4.1/5

Manish N. Business - 09/10/2019 AccorHotels review

Hotel is good with nice view. The Gym in particular is neatly maintained I stayed at the hotel as it was very close to the airport and to my office

Dear Mr. N., Thank you again for sharing your experience with us. We are pleased to hear that you enjoyed your stay. Whether it is for work, or for leisure, we hope to be able to welcome you back again soon! Sincerely, Winnie Tseng-Leon Director of Rooms

Great Airport Hotel in Miami

Customer review rating 4.1/5

John G. Couples - 08/10/2019 AccorHotels review

Easy and Friendly check in experience. Bar was wonderful and Served us a late dinner. Room was nice the pillows were not very soft.

Customer review rating 4.1/5

G. F. Business - 08/10/2019 AccorHotels review

very good

Make sure u have the receipt if you prepaid your stay!

TripAdvisor rating 4.0/5

AJherrera28 Couples - 07/10/2019 TripAdvisor review

They charged me double on my stay, as i was checking out the front desk said I haven't pay though I have it as a pre paid stay. Breakfast was good, customer service in the restaurant was great. Bed and pillows are comfortable.

Thank you for your recent feedback. While we're glad you enjoyed our great breakfast, comfortable bed, and friendly service, please accept our apologies for the mishap when checking out. If this issue has not already been resolved, please reach out to us for assistance. Thanks again for your review, and we hope you'll choose to stay with us again the next time you're in the area. Yours in hospitality, Dan McDermott General Manager

Clean, modern hotel

Customer review rating 4.1/5

Anonymous Families - 04/10/2019 AccorHotels review

Loved the cleanliness and modern decor. The bar with the view of the pool was lovely! The only recommended improvement is to have a more affordable selection of a la carte breakfast items on the restaurant menu. Other than that, it was a great experience!

Would not go back

Customer review rating 4.1/5

Unsatisfied C. Business - 04/10/2019 AccorHotels review

I used to go to this hotel often but this last stay has proven that this hotel took a big drop in terms of C. service and cleanness of the room. The shower and bath tub was dirty, when I signal the issue the front desk told me they would send someone to clean the room. Five hours after nothing was done so I reach out to the front desk and they tell me the cleaning staff, clean only once a day and I would have to wait until tomorrow. I finally was able to change room which was a bit better but honestly the shower had dirty stain in the ceramic, I felt like in a 2 or 3 star hotel. The staff is not knowledgeable so this is why you get the run around. The front desk was not able to let me know the time of the shuttle with nobody around to help. It is a shame, this hotel use to have great service specially when they had a concierge that would be responsible for the well being of the client. Sometime cutting positions has an impact on C. service which is clearly the case now.

Poor service and policies

Customer review rating 4.1/5

Jonathan S. Business - 04/10/2019 AccorHotels review

Came to check in both FD where in training without any supervision who actually knew how to check Somone in, the whole process took 20 min. Secondly and most importantly they didn’t except my SERVICE ANIMAL! , they asked for $50 deposit which is ILEGAL ACCORDIONISTS TO ADA REGULATION. Im very disappointed in Pullman and Accor Hotel in general. Im expecting a follow up before i go to further action.

First day there found everything better than expected

Customer review rating 4.1/5

Pepe Business - 02/10/2019 AccorHotels review

Above

Dear Mr. M., We are delighted to hear that you enjoyed your stay with us and thank you for being a loyal member to the Accor Brand. We hope to have the opportunity to welcome you back to Miami again soon! Warm regards, Winnie Tseng-Leon Director of Rooms

Folsom Prision

Customer review rating 4.1/5

Geoff F. Business - 02/10/2019 AccorHotels review

Bathroom out out of Folsom prison. No space to even put deodorant. Shower was head rubbish. Bath filled up while having a shower. Tiny TV Poor cabinet. Woken 2 mornings in a row even after leaving " Do not disturb card" on door. Paid for better room no better in fact even worse than my 2nd room (1221) my room 1218. Can't say I enjoyed the stay at all.

Dear Mr. F., Thank you for taking the time to share your feedback with us. Please allow me to express my sincerest apologies for not meeting your expectations with our room conditions. We have many different room types and the original room assigned was partially accessible. I am sorry that the Front Desk Agent who welcomed you did not explained this and felt maybe you may have enjoyed the lagoon view. I will be sure to address this with her as she is one of our newest additions to the team. Although not acceptable, I truly appreciate your gift of feedback as this allows us to further look into our areas of opportunity to improve our services. We hope to be able to welcome you back in the future for a more enjoyable stay. Please feel free to reach out to me directly and I will be sure to look into special rates for you. Sincerely, Winnie Tseng-Leon Director of Rooms

Comfortable

Customer review rating 4.1/5

Stephen A. Couples - 02/10/2019 AccorHotels review

Was a nice experience

Dear Mr. A., Thank you for the great review of our hotel! We are glad that you enjoyed your overall stay with us and hope to be able to welcome you back very soon. Sincerely, Winnie Tseng-Leon Director of Rooms

What a beautiful view!

Customer review rating 4.1/5

Bap Solo - 01/10/2019 AccorHotels review

The view from my window was beautiful - I had a view of the waterway. The lobby has a grand view as well. However, it is obvious the hotel rooms are in need of upgrades. The staff was nice and helpful.

Dear Ms. H., We very much appreciate your comments regarding your most recent stay at the Pullman Miami Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team and further look into training opportunities to make our services more unique with our Pullman and Miami Style. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope to be able to welcome you back in the near future. Sincerely, Winnie Tseng-Leon Director of Rooms

A fabulous stay at this hotel

Customer review rating 4.1/5

Ilona Solo - 01/10/2019 AccorHotels review

I thoroughly enjoyed my stay with you guys and wish to pass my gratitude to the server who kept charging my phone - sadly I did not get his name but he was an elderly black gentleman who really went the extra mile. Overall the front office staff and cleaners were helpful and friendly. The downside for me was not having a spare phone charger at the front desk and a bar fridge in the room. It would also be helpful to know that the dolphin mall shuttle is not a direct one... Thank you

Dear Ms. D., Thank you for taking the time to share your feedback with us and for recognizing our staff. I will be sure to look into the employee that assisted you with charging your phone and also share your kind words with our team. We typically have spare chargers and adapters at the desk as it is one of the more common items left behind and requested during our guests' travels. However, it may have been limited or in use by other guests during the time of your request. We hope that we will have the pleasure of welcoming you back again in the near future for another enjoyable stay. Please see free to reach out to me should your travels bring you back to South Florida. Sincerely, Winnie Tseng-Leon Director of Rooms
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