Pullman Miami Airport Hotel 4 stars

TripAdvisor rating 4.0/5 4,449 reviews
Pullman Miami Airport
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+ 25 Services
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Hotel extras

  • Complimentary shuttle to and from Miami Airport. Hours 4.30am-11.30pm

  • Beautiful pool by the lagoon with a cascade waterfall.

  • Over 11,000 sq ft of spectacular meeting and event space.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Terms and Conditions - A $25 fee applies per pet per day max 30lbs/15kgs. 25.00 USD
  • 100% non-smoking hotel
  • Air conditioned
  • MIAMI INTL
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
  • Cash machine
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Tennis
  • Boat excursions
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 13 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Pullman Miami Airport

5800 Blue Lagoon Drive
33126
miami
united states

Tel: +13052644888

Fax: (+1)3052629049

Contact email

Check-in from 15h00

Check out up to 12h00

  • By plane

    FORT LAUDERDALE At 80km / 50 miles

  • By plane

    MIAMI INTL At 4.02km / 2.5 miles - Shuttle free

  • By car

    DOLPHIN EXPRESS 836 At 0.5km / 0.31 miles

  • By car

    FLORIDA TURNPIKE At 6km / 3.75 miles

  • By car

    INTERSTATE 95 At 8.05km / 5 miles

  • By train

    MIAMI TRI RAIL At 6.44km / 4 miles

GPS :25.783074, -80.293563

Our accommodations

Our 281 Miami rooms and suites feature tranquil views of the Blue Lagoon or sparkling vistas of the Miami skylines. The Pullman Miami Airport rooms are awash in soothing neutral hues with pops of lavender and stylishly appointed to highlight the best of the Pullman experience with modern furnishings.

Superior Room, one King-size bed, City View

  • Max. number of persons: ‌3
  • Area: From 30
  • Views: Airport view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Phone(...)

Deluxe Room, one King-size bed, Premium View -Lagoon side or top floor

  • Max. number of persons: ‌3
  • Area: From 30
  • Views: Lagoon view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Phone(...)

Superior Room, two full-size beds, City View

  • Max. number of persons: ‌4
  • Area: From 30
  • Views: City side, Airport view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Phone(...)

Deluxe Room, two full-size beds, Premium View - Lagoon side or top floor

  • Max. number of persons: ‌4
  • Area: From 30
  • Views: Lagoon view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Phone(...)

ADA Superior Room, one King-size bed, City View

  • Max. number of persons: ‌3
  • Area: From 30
  • Views: Lagoon view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Phone(...)

Presidential Suite, one King-size bed, Living Room, Premium View - Lagoon side or top floor

  • Max. number of persons: ‌3
  • Views: City side, Lagoon view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Phone(...)

Superior Suite, one King-size bed, separate living area

  • Max. number of persons: ‌3
  • Area: From 46
  • Views: Lagoon view, City side, Airport view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Phone(...)

Our restaurants and bars

Tavolo

Type of cuisine: Mediterranean

Serves classic Mediterranean dishes, executed simply and brilliantly. We select the finest seasonal ingredients. Enjoy breakfast from 6am to 11.30 am. Lunch Monday through Friday from 12pm to 2pm and open for dinner 7 days a week from 6pm to 11pm.

Lunch

12:00 - 02:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE BAR

Photo non contractuelle / Strictly non binding

Le Bar offers high-end drinks that will initiate outsiders to the true Miami cocktail classics! With creative happy hour specials Monday-Friday, it's a resting place from the noise and traffic. Consider it a drink lover's calm in the center of the storm

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 13

  • Maximum size: 575 m²

  • Maximum capacity: 600 people

  • Maximum banquet capacity: 380 people

Find out more

Our guest reviews for
Pullman Miami Airport

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.1/5

6,270 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

4,449 reviews

Hotel very disorganized

Customer review rating 4.1/5

Andrew A. V. C. Families - 08/07/2019 AccorHotels certified review

Long weekend important personnel on vacation. Front desk told us that we could call at 5:30 am for a bellman to help us. We did there was nobody... we had to open our bedroom door and ask a guest to help us ... we go to check out..the person could not do it..we had to call from the airport so that we miss our flight..it was a very stressful time. We stay at your place every year...we will look for another hotel next time

A decline in overall service and quality of the product

Customer review rating 4.1/5

Anonymous Solo - 08/07/2019 AccorHotels certified review

Front desk personnel (including leaders) were unprofessional and did not demonstrate the expected care and attention required, particularly to a repeat guest. Personnel who were familiar e.g. Jerry and those in the restaurant were especially friendly. The room was comfortable but not as clean - towels were spotty with stains and shower curtain soiled. Overall the hotel plant and ambience seem to be deteriorating - product was better under the Sofitel brand.

Elegant comfort

Customer review rating 4.1/5

Gd Couples - 06/07/2019 AccorHotels certified review

The two-room suite on a high floor was perfect for our pre-trip overnight stay. It was elegant and comfortable and convenient - a walk to a few shops - and then he shuttle to the airport on the day of departure. Having vouchers for the bar was a nice treat. I would not hesitate to stay at the Pullman again for a future visit before embarking on a flight to Europe as was the case this time.

Enjoyed our stay very much.

Customer review rating 4.1/5

Garry C. Families - 05/07/2019 AccorHotels certified review

No problems at all, everyone helpful and extremely helpful.

Customer review rating 4.1/5

Cara G. Business - 03/07/2019 AccorHotels certified review

Hotel was nice, staff was nice. Room had some issues-tv didn't always work, ac didn't work right first night and then ceiling was leaking from vent.

Check-in and Check-out were horrible

Customer review rating 4.1/5

Ms. H. Business - 02/07/2019 AccorHotels certified review

Check-in and Check-out were horrible

Ups and downs

Customer review rating 4.1/5

L. Solo - 30/06/2019 AccorHotels certified review

Things will invariably go wrong in a hotel that was left in deferred maintenance. Fortunately gm dan has a team that was able to perform service recovery well and i left feeling better

Average Facility

Customer review rating 4.1/5

Anonymous Business - 29/06/2019 AccorHotels certified review

Had a good view however, my room lacked quality. The bathroom was large yet there was a 3 inch by 6 inch space for personal items, and even that was broken. The shower needed new fixtures (the lever to turn the shower would not stay engaged). Electrical outlets were loose and cords did not stay connected. Lastly, you touted a program of reusing towels to save energy yet every day my towels were taken and replaced when I clearly hung them to dry and reuse. For a hotel in Miami, I expected more.

Outdated and broken

Customer review rating 4.1/5

Anonymous Business - 28/06/2019 AccorHotels certified review

Where do I begin: 1. AC would not change temp or fan speed. 2 modes: on or off... also known as freezing cold or humid and hot. 2. Shower handle fell off at first use. 3. Second day - AC was leaking onto the tile floor just inside the door, creating a major fall hazard. All said, I expected the staff to give me more than lip service at checkout... expected at least SOMETHING off my 2-nights stay.

Pullman Miami Airport

Customer review rating 4.1/5

Manfred Couples - 28/06/2019 AccorHotels certified review

We only spent 1 night between flights at Pullman Miami. Everything was fine, including the shuttle from and to the airport. The shower needed some minor repairs which probably has been done by now.

TV service disappointing. Food choices in restaurant disappointing

Customer review rating 4.1/5

Anne F. Families - 27/06/2019 AccorHotels certified review

We disagree with the charges. We had a family issue and had to leave one day early. Even though we checked out at approximately 8:10 am on Sunday, June 23, we were charged for that night. Not very friendly. Have never experienced that in any other hotel.

Friendly staff!

Customer review rating 4.1/5

Rene Business - 26/06/2019 AccorHotels certified review

I have stayed on numerous occasions at the Miami Pullman and enjoy the hospitality of the staff. Jory at the front desk was especially helpful this stay and lovely to work with. She is a great ambassador for your hotel and lovely to work with! My only complaint as in the past, is the elevators. Seems there is ongoing issues with the elevators working properly. Being on the 15th floor this stay made it quite frustrating.

Good

Customer review rating 4.1/5

Satisfied Business - 25/06/2019 AccorHotels certified review

A problem in the bathroom was fixed even I never notify the situation. For me that is wonderful.

Disappointing

Customer review rating 4.1/5

Regina Families - 25/06/2019 AccorHotels certified review

I often stay in Accor Hotels and usually greatly enjoy my stay. Unfortunately, on June 15, 2019, at Pullman Miami Airport we had a different experience for a few reasons: First of all, we found out in advance that there is a free shuttle from Miami airport to the hotel every 30min. When my elderly parents and I arrived the the designated pick up spot at North Terminal (where all hotel shuttles stop) at 9:15pm, we waited patiently. When at 9:45pm there was no shuttle from Pullman (while all the other shuttles came and went), we called Pullman and were told that the driver just left and will be there shortly. When at 10pm there was still no bus, we called again and were told that the bus is at the hotel right now and is leaving soon. The bus came at 10:10pm - my 80 year old parents were standing and waiting for 50 minutes!!! Where was the bus all this time??? Second, when we got our room on 14th floor, it was dirty: wet towels on the floor, unmade beds, etc. We went back downstairs and got another room. Third, on Sunday morning, during check out, there was only one working elevator out of 3 - on Sunday morning when everyone is leaving! People with suitcases were standing and waiting for 10-20 minutes on every floor! Finally, every Accor hotel offers an option of a free breakfast, but Pullman had no such option and charged people $23 plus tax and tip.

The time spent was great.

Customer review rating 4.1/5

Christopher W. Business - 24/06/2019 AccorHotels certified review

The time was spent was a great one. Only two minor issues. 1. The TV was not working. But someone came when called to fix it. 2. The toilet had problems with flushing, but after a few times pressing everything was okay. The ambience was terrific. Staff was courteous.

Customer review rating 4.1/5

Jackie G. Business - 22/06/2019 AccorHotels certified review

Check in was smooth. Arriving at the room my key did. Not work. Back down to the desk Emma was very helpful even came up To the door with me in case it still did not work. She was cheerful and helpful. The shuttle drivers were both friendly and helpful. Check out was fast and efficient.

Comfortable stay as always

Customer review rating 4.1/5

Camille Solo - 21/06/2019 AccorHotels certified review

I have stayed here many times and it is always a pleasure to stay at the Pullman.

Customer review rating 4.1/5

Anonymous Business - 17/06/2019 AccorHotels certified review

I have a problem. I stay here a lot and every single time I ask for my FINAL folio to be emailed to me the day I leave. This has never happened. That means I have to call and talk on the phone with someone for 20 minutes to have it emailed to me. It has gotten to the point where I stay at other hotels even if it is less convenient.

Dear Robert C., Thank you very much for taking the time to share your comments regarding your stay at the Pullman Miami Airport. Please allow me to express my sincerest apologies and rest assured that we will take this occurrence as a learning opportunity. Our relationship with our guests is of great importance and our goal is to be able to provide you with what you need or request always through out your stay. We hope that you will present us the opportunity to better serve you in the near future. Sincerely,

Wedding party

Customer review rating 4.1/5

Anonymous Families - 11/06/2019 AccorHotels certified review

Excellent, only complain was that only 1 elevator was working and with so many guests at the hotel is made it very slow to go up or down.

Unique Experience

TripAdvisor rating 4.0/5

Carlos A Business - 11/06/2019 TripAdvisor review

I had a great experience with Pullman Miami Airport. Team was very well prepared and I've gotten an amazing reception. I got a problem with my first day in the reservation and the customer care was very helpful to help me.

Dear Carlos, Our service is impeccable and we are happy we were able to display that to you during your time with us. Thank you for choosing us here at Pullman Miami Airport Hotel for your trip to the city and we hope to have you back for many years to come. All the best and safe travels!
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