Hotel - Novotel Zurich Airport Messe
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Novotel Hotel

Novotel Zurich Airport Messe Hotel

Lindbergh-Platz 1 
8152  GLATTPARK
SWITZERLAND

1,018 reviews
TripAdvisor Rating Based on 1,018 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 25  CHF
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 25  CHF
  • 100% non-smoking hotel
  • Air Conditioning
  • ZURICH
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Electric car recharging units
  • Dry cleaning / Ironing
  • Gift shop/newspaper shop

Leisure and activities

  • Fitness centre

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 11 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 255 rooms
  • 100% non-smoking hotel
  • 29 family rooms
  • 34 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Work desk in all rooms
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • TV with on-screen billing info
    • Crib on request
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Make-up/magnifying mirror
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Smoke alarm in room
    • Alarm clock
    • Automatic wake up call
    • Operator wake up call
    • Message alert
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 2,721 reviews

Our guest reviews for Novotel Zurich Airport Messe

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,018 reviews
AccorHotels certified review
Rana Families - 19/08/2017
« Room smell and price charge did not match with quality provided »

when we entered the room it smelled like goats and price charge did not match with quality provided.

AccorHotels certified review
Anonymous Business - 19/08/2017
« Mr Adrian G. »

From when I checked in it was smooth no issues....the staff were friendly as usual room was excellent....I look forward to my next stay. Thanks Novotel

AccorHotels certified review
R V. Families - 17/08/2017
« Dirty »

Horrible. A section of the carpet in the room I stayed in was completely wet. So I stepped on a pool every time I tried to step out of the bed. I had to request for a change of room, which was clinically granted. No apologies nothing. I paid extra to check in early.

AccorHotels certified review
Kevin Families - 15/08/2017
« Kevin »

Small rooms

AccorHotels certified review
Maria Families - 14/08/2017
« I expected the hotel to be cleaner »

The hotel hallway smells, the carpet is very ugly. Hotel should update floors to look cleaner and more modern

AccorHotels certified review
Adnan Families - 14/08/2017
« Nice reception, fairly good room, very good breakfast »

Nice reception, fairly good room, very good breakfast.

AccorHotels certified review
Anjit S. Families - 12/08/2017
« Mr »

Cleanses of the room was big issue. There was mould in the bathroom. Room was not set up as per occupancy. Not enough toilet roll. When extra bed was made there wasn't enough pillow for the bed. Shampoo was empty. I stayed in Geneva Airport hotel it was brilliant. After complaining I was upgraded to suite which is very strange. I don't any upgrade but cleanses of the room should have been checked. Room set up and amenities should be checked as well. How can you provide only 2 milk for 4 people staying in the room.

AccorHotels certified review
Anonymous Families - 12/08/2017
« Average »

There was black mold growing in the bathroom, around the shower tub/ glass door region.

AccorHotels certified review
Sailesh Families - 10/08/2017

I booked a triple bedroom. Unfortunately, the quality of the third bed was pathetic. I could literally feel the iron in the matress. Not the quality expected from Novatel. Besides that the experience was good.

AccorHotels certified review
K F. Families - 09/08/2017
« Convenient, comfortable »

We had a pleasant stay at the Novotel Zurich Airport Messe. It was convenient to and from the airport and the early morning shuttle service was much appreciated. It was prompt and on time. Our room was clean and comfortable. Very quiet overnight. Our lunch at the restaurant patio was very nice after a long drive.

AccorHotels certified review
Matthew L. Families - 08/08/2017
« Sufficient and basic accommodation »

Room was just acceptable, somewhat unclean eg obvious make-up hand print on hair dryer. The fold out bedding was unsuitable for 2 children to use (single sheets and douvet only). No coffee machine in room as the other Zurich Novotel has and the buffet breakfast (eggs, bacon, sausages etc) was stone cold, even when freshly served from the kitchen. Beds were comfortable and room was temperature was pleasant. Food in the restaurant was good and all staff were helpful and pleasant.

AccorHotels certified review
John Families - 08/08/2017
« Very nice hotel and great price »

Great stay, very clean and wonderful staff!

TripAdvisor review
730prasadm Family - 08/08/2017
« Terrible experience »

As soon as we checked in room 632 on 29th July 2017, we noticed that the basin in the bathroom was clogged up so the water could not drain properly and the smell was horrible. Then when we asked to change the room, we were declined straight by the lady in the reception. We were clearly surprised by her rude manner. I will definitely not recommend this hotel to my friends and family.

Our hotel has responded to the review
Our hotel has responded to the review

Dear 730prasadm, We are really sorry about the experience you had to make, as this does not reflect our regular level of service at all. A basin can be clogged, this happens, but first of all we should have noticed it prior your arrival and secondly the whole situation should have been handled in a much more professional way. I will get in touch with you directly. Best regards, Esko Rebstock General Manager

AccorHotels certified review
Jonathan V. D. L. Families - 07/08/2017
« Not pleased about our stay »

As a stopover of our car drive to Italy we were looking for a comfortable 4-star hotel in Switzerland. We booked a room at the Novotel Zurich Airport Messe, but to our great disappointment this hotel did not meet our expectations at all. We had booked a room for 2 adults and 2 children, but in the room we only found 1 bed that was made up and 1 sofa bed that wasn’t made up. When we unfolded the sofa, we found a cover sheet with a large stain. We immediately contacted the reception about this, after which someone came to the the room to make up the bed. About the dirty stain in the cover sheet the housekeeping lady told us that it was well laundered so we could easily sleep on it. Only when we said that we wanted a clean sheet, she decided to change it. Unfortunately, not only the cover sheet made a dirty, unhygienic impression. In the bathroom there seemed to be blood stains on the inside of the door and there was mould against the tile walls, which indicates the lack of proper ventilation. In the room, the curtain was partly loose as well as one of the cabinet doors which, as a result, could not be closed. From the moment we arrived at the hotel around 1:30 PM until we went to sleep around 8:00 PM, carts and big bags of housekeeping linen obstructed the hallway. This made a very messy impression and was reasonably impractical to move around with our luggage. We actually feel slightly deceived because it felt like we had slept in a cheap 2-star instead of a luxurious 4-star hotel. And just when you think things could’t get any worse… our booking included a room at the same hotel for our return trip to the Netherlands on Saturday August 19th. It goes without saying that we do not want to stay at this hotel ever again and we therefore hope you can find us a suitable alternative. If necessary we are open to changing our route to the Netherlands. If you’d like, I could send you some pictures of the deficiencies described above. We hope to hear from you soon.

AccorHotels certified review
Navin P. Families - 06/08/2017
« Mr »

Stay was ok

AccorHotels certified review
Reddy D. Business - 05/08/2017
« Not happy »

No hot water. Bath room was leaking. Water on the floor. I am a Hilton gold member and I could have stayed there but wanted to try Novatell. People were courteous though.

AccorHotels certified review
Not S. A. G. E. Families - 04/08/2017
« Not a great e. »

Over crowded and under staffed. Staf not well trained to handel rude impatient clients.....

AccorHotels certified review
Anonymous Families - 02/08/2017
« just okay »

1. check-in took very long though my actual transaction was completed in less than a minute - this was appreciated. 2. room air conditioner was not controllable inside of the room. while air conditioned, the room remained warmer than we would have enjoyed. 3. bathroom sink did not drain properly - needs to be cleaned and drain unclogged. 4. shuttle bus provided no air conditioning until asked. the drive was very stuffy. 5. room appeared clean and bedding comfortable. 6. breakfast options were adequate though food quality could be improved.

AccorHotels certified review
Nina Families - 01/08/2017
« Organised, modern, comfortable »

We had a short stopover on our way back to Perth, this hotel was perfect for what we needed. The room was lovely, the staff helpful and the breakfast buffet amazing.

AccorHotels certified review
Bhushan Families - 01/08/2017
« Very good »

Friendly and supportive staff, good location

Our most recent 20 reviews
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