Hotel - Novotel Zurich Airport Messe
Novotel Hotel Novotel Hotel

Novotel Zurich Airport Messe Hotel

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4.0/5 1,061 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 25  CHF
  • Breakfast buffet

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 25  CHF
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • ZURICH
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Electric car recharging units
  • Dry cleaning / Ironing
  • Gift shop/newspaper shop

Leisure and activities

  • Fitness centre

Catering

  • Breakfast buffet
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 11 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 255 rooms
  • 100% non-smoking hotel
  • 29 family rooms
  • 34 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Work desk in all rooms
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • TV with on-screen billing info
    • Crib on request
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Make-up/magnifying mirror
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Smoke alarm in room
    • Alarm clock
    • Automatic wake up call
    • Operator wake up call
    • Message alert
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 3,149 reviews

Our guest reviews for Novotel Zurich Airport Messe

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,061 reviews
AccorHotels certified review
Michal Business - 18/11/2017
« Novotel Zurich Airport - convenient, good standard, pleasant reception service »

Very convenient location with quick access to both the airport as well as the city. I was pleasantly surprised by availability of refreshment in the mini bar at no cost. Nice when you arrive and need a quick bite :). The only thing which I would change is the hair dryer. These hotel specific ones screwed to the wall with a plastic hose Tate extremely weak and take forever to dry your hair. Apart from that - I plan to use the hotel next time as well.

AccorHotels certified review
Mary Couples - 15/11/2017
« Mary »

Was acceptable but few niggles. Told breakfast wasn't included when checked in when we had already paid and charged for it again when leaving and had to have charge removed. We checked out at 11.00 but had maid 2 different ones wanting to come and clean the room from 10 am onwards so 4 times in total. Check out was at 12 so was rather annoying

AccorHotels certified review
Braham K. Couples - 15/11/2017
« Convenient for airport, good breakfast and easil »

Convenient for airport , easy connect to the downtown and good breakfast.

AccorHotels certified review
Anonymous Business - 15/11/2017
« Head of Global Advertising »

Great staff!

AccorHotels certified review
Tony Business - 13/11/2017
« Very Good »

Good but rooms looked a little grubby and dated.

AccorHotels certified review
Visitor Business - 12/11/2017
« Visit to Switzerland »

The location of the hotel is close to the airport, the premises are un good conditions, and the staff is very friendly.

TripAdvisor review
Business - 12/11/2017
« Correct stay near Zurich Airport »

Bathroom showing mildew, corridor (4th floor) showing doors and walls damaged, old hotel look (not a Novotel), noise insultation from corridor and room above. Food selection basic and expensive. Parking expensive but below the hotel. Good WiFi, closed to tram station, very good mattress.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alain B, No doubt, it is true that this place soon needs a little makeover. However, generally are the maintenance levels & cleanliness etc. in a very good order. We exchanged most of our mattresses - great that you enjoyed a good night's sleep. Best regards, Esko Rebstock

AccorHotels certified review
Serge Business - 11/11/2017
« Très désagréable odeur d'égout dans les chambres »

Very unpleasant smell (water drain ? ) in the room 234 - impossible to stay, so changed for room 227, which was a bit better but still very unpleasant in the bathroom.

AccorHotels certified review
Alain B. Business - 10/11/2017
« Correct Stay in Zurich »

Corridors to be renovated, bathroom showing mildew around half of the bathtub, very bad noise insulation (noises from corridor and room upstairs). Restaurant not really at the level of a Novotel expectation but offeriong basic food. Free drink for Silver status not available (only a fruit drink fountain at the reception). Expensive parking fee. Very good mattress. Well situated near A1.

AccorHotels certified review
Sue S. Couples - 10/11/2017
« Airport Convenience »

Novotel Zurich Airport Messe was a good choice for our last hotel on our 9 week holiday. Close to the airport and offering free airport shuttle, it was good value for money. We were satisfied with onsite services and the staff were friendly and most helpful.

AccorHotels certified review
Anonymous Families - 08/11/2017
« Great location but not great attention »

good hotel in great location. close to trains and the airport. friendly staff. My disaapointment is the bathrooms were not as clean as they should be. there was mold on the floor and tiles. We asked for extra towels not he comments section of online checkin and they were not provided for us. we had to call for them. Why put a section for requests if you are not going to read them. Also, we checked in with 2 adult and two kids and the sofa bed was not prepared for us. We had to call to ask for linens and then when they brought the linens, the attendant scolded us for opening the sofa bed stating only staff is supposed to open the sofa. We replied that our checkin had 2 adults and two kids therefore sofa bed should have been opened and with proper linens prior to us arriving at the hotel. They next morning when room service came, they picked up four towels which I had to call for the night before, and only left two clean towels. What is the thought process. If you pick up 4 towels, and see the sofa bed open, leave 4 new towels. Obviously there are four people staying in that room

AccorHotels certified review
Chris Business - 08/11/2017
« clean, convient and meet all my needs »

room clean and basic, but had all requirements. was on 2nd floor room last time and was better than the 7th floor room I had this time...poss been refurished good wifi to enable me to work food OK....nice to have vegetarian options

AccorHotels certified review
Gmoc Solo - 07/11/2017
« ok, not more not less »

first room door lock would not open... second room had a cobweb and spider above the door, although small, i have a phobia and could not enter the room before it was removed...so a second walk back to reception in ten minutes of being at the property..

AccorHotels certified review
Bumsu K. Solo - 06/11/2017
« Generally perfect »

I stayed several times in the Novotel Zurich Messe, and my experience here has been usually good. Maybe it's a bit noisy, but for a hotel in Zurich or Zurich Canton, I think this is one of best hotel for this price. If you want to stay in really luxury hotel, maybe you should go to an another hotel but for the location and the service in Novotel is generally perfect for me. I will come back to here when I need to stay in Zurich in next time, as before.

AccorHotels certified review
Niwattana Couples - 06/11/2017
« Good service »

clean room

TripAdvisor review
Solo travel - 05/11/2017
« Best location near the airport »

about 30 -40 minutes to the city center and 10 minutes to the airport, with Tram line number 10 or 12, Tram stops just in front of the hotel.they also have Shuttel service to the airport every 30 minutes. nice and clean rooms and bathrooms.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Atil R, Thanks so much for your nice feedback. See you soon around again. Best regards, Esko Rebstock

AccorHotels certified review
Anonymous Business - 02/11/2017
« easy and convenient stay »

easy and convenient stay

AccorHotels certified review
Paramesh H. Business - 02/11/2017
« Great experience »

I had a great experience staying in Novotel. The place is much closer to airport, hotel rooms are clean and spacious and health breakfast. thank you.

AccorHotels certified review
Cliff A. Business - 01/11/2017
« Room very good, staff service and attitude very good, break fast not as good as it could be. »

I stay at a lot of Hotels around Europe and I would have to say the Hot English breakfast section looked tired and less than I have seen at other Hotels on my travels. Yes it was still ok ish, but not to the highest standards.

AccorHotels certified review
Joseph Families - 01/11/2017
« Good Location »

The hotel has a very good location (many shops & restaurants in the area) and is very convenient to be reached by public transport (to city or airport). The restaurant has a very nice ambiance which is also very inviting to have a long lunch or dinner with friends. On the down point was the wifi, even though the speed was very good, but logging into the wifi was a very difficult no matter what time of the day. It was somewhat easier with mobile phones (but still not troubleless). That has to be improved. Fortunately that trouble was a bit offset by helpful & kind staff (even though they could not solve it during our stay and reported that also other guest had this problem).

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