Hotel - ibis Utrecht
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Utrecht Hotel

4.0/5 588 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 76.00 EUR Member's rate Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Electric car recharging units
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machine

Business services

  • 3 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
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Hotel location

Our rooms

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 84 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 2 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Telephone
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Direct dial telephone
    • Free access with phone card
    • Automatic temperature control
    • Baby bed
    • Iron in room
    • RJ 45 outlet
    • Toilets
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 2,334 reviews

Our guest reviews for ibis Utrecht

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 588 reviews
Michel J. Business - 11/03/2019 AccorHotels certified review
« We somehow feel like home !.... »

Very competent and friendly people with a great sense of customer focus.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michel, Thank you for visiting and reviewing ibis Utrecht. I'm happy to see we did a good job overall and hope we can be you ´home´ again in future! Kind regards, Anouk, operations manager

Manjunath K. Friends - 04/03/2019 AccorHotels certified review
« Awesome stay..! »

Room was so beautiful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Manjunath K., Thank you for reviewing and visiting ibis Utrecht. I'm happy to see we did a good job and hope to see you again in future! Kind regards, Anouk, operations manager

Anonymous Business - 28/02/2019 AccorHotels certified review
« Comfortable, conveniently located and well-priced »

The essentials are good: comfortable clean room, helpful staff, good breakfast, good location and reasonable prices. The only disappointment is the restaurant that has a very limited and plain menu.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you for reviewing and visiting ibis Utrecht. I'm happy to see we did a good job, i will definitely check our menu with our chef. Thank you for the feedback! I hope to see you again in future! Kind regards, Anouk, operations manager

Tarik A. Solo - 18/02/2019 AccorHotels certified review
« Welcoming and team are friendly! »

Team was friendly as always! Breakfast needs some variety! Lets add some halal option as we cant eat bacon! What happened to the toaster machine!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tarik, Thank you for visiting and rating ibis Utrecht! I'm happy to see we did a good job! Thanks for the feedback about some halal options! I will definitely discuss it with our (breakfast)team! Hope to welcome you again in ibis Utrecht! Anouk, operations manager

Prudence T. S. Business - 17/02/2019 AccorHotels certified review
« excellent service and lovely rooms »

stayed while we were at a conference in Houten - amazing service at front desk, clean fresh rooms

Our hotel has responded to the review
Our hotel has responded to the review

Dear Prudence T. S., Thanks for visiting and reviewing ibis Utrecht! I am happy to see we did a good job overall and I hope we might see you again in the future! Kind regards, Anouk, Operations Manager

Marion R. Couples - 15/02/2019 AccorHotels certified review
« Great Staff »

The staff are very welcoming and efficient. The hotel is spotless , bright and airy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marlon R., Thanks for visiting and reviewing ibis Utrecht! I am happy to see we did a good job overall and I hope we might see you again in the future! Kind regards, Anouk, Operations Manager

Wim Business - 16/01/2019 AccorHotels certified review
« warm welcome - friendly staff »

First time at Ibis Utrecht but not at Ibis. Experience very good as usual at Ibis; very friendly staff; welcome drink appreciated. Good on site restaurant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wim, Thank you for rating and visiting ibis Utrecht. I'm happy to see we did a good job! Thank you for the compliments on our hospitality! I hope we see you again in our hotel! Kind regards, Anouk, Operations Manager

Traveler06865964214 Business - 13/01/2019 TripAdvisor review
« Good hotel within a good budget »

Great Hotel Staff, Extremely helpful and always smiling.. Keep it up. Few things in toilet can be added viz a shaving Kit , Tooth Brush and a body lotion. Actually I forgot and i ad to walk few Kms to get those. It is nice to have for guests who travels for business

Our hotel has responded to the review
Our hotel has responded to the review

Dear Traveler06865964214, Thank you for visiting and rating ibis Utrecht. I am happy to see we did a good job, thank you for the compliments on our hospitality! Did you ask our reception for the missing supplements in the bathroom? We have them available at the reception. I hope we might see you again in the future! Anouk, Operations Manager

Couples - 06/01/2019 TripAdvisor review
« Wonderful! Dogs allowed! »

Wonderful staff, Andrew was really helpful from the beggining, we had a laugh and talked about a lot of things in matter of minutes while he was preparing our keys. The arabic girls from the reception and the bar are very nice, warm hearted and kind they let you play your music on the app of the hotel. Excellent breakfast, good coffee. Very nice people with beautiful dogs! The city itself is beautiful

Our hotel has responded to the review
Our hotel has responded to the review

Dear 813andreie, Thank you for your review and feedback. It will be my pleasure to compliment my colleagues on their hospitality! Kind regards, Anouk, Operations Manager

Md Couples - 03/01/2019 AccorHotels certified review
« Nice stay »

Best thing was the relaxing shower. The room was big enough. Having a bench was good to tie your shoe laces. The tv channels were great. There was always an action movie or tv serial to watch before falling asleep. Even the air conditioner was working the room was a bit cold in the morning. I could not get the free 5€ drink voucher even I let the housekeeping not to clean my room.

Our hotel has responded to the review
Our hotel has responded to the review

Deaer Md, Thanks for visiting and reviewing us! I am happy to see we did a good job overall and that the room was to your satisfaction! I will check to see why you did not receive the option to get a voucher and not have your room cleaned, this should be available to you too! Hope we might see you again, Reint General Manager

D.b. Solo - 02/01/2019 AccorHotels certified review
« Prettig »

Prettig en comfortabel

Our hotel has responded to the review
Our hotel has responded to the review

Geachte heer B., Hartelijk dank voor uw bezoek en de feedback daarover! Ik ben blij te zien dat we u een prettig en comfortabel thuis in Utrecht hebben kunnen bieden! Graag tot ziens in Utrecht, Reint, General Manager

Iain Solo - 17/12/2018 AccorHotels certified review
« Nice hotel. »

Clean, friendly, nice breakfast selection, accessible.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Iain, Thank you so much for visiting and reveiwing ibis Utrecht! I am very happy to see we did a good job overall and that you had a good stay. We might give the porridge another try, as we have in the past. It is not a really popular dish in the Netherlands or Belgium, so we stopped serving it to prevent food waste. As we are constantly hosting international guests, we might see if the experiences are different on a future try.. Kind regards, Reint General Manager

Liz Couples - 07/12/2018 AccorHotels certified review
« Very good »

Very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Liz, Thank you som uch for visiting and reviewing ibis Utrecht! I am happy to see we did a good job overall, though I will be sure to see what was going on with our Wifi. It is not something we get a lot of issues from normally, so I am sorry you had to experience that.. Hope you enjoyed Utrecht nontheless! Kind regards, Reint General Manager

Phil S. Couples - 03/12/2018 AccorHotels certified review

If you travel to a strange city in a strange country, it's very reassuring to be met by staff who can speak your language, quickly give you the room keys as after travelling you are wary. Rooms good, clean & well appointed. Makes you very liable to book with the same group again. Only carpets which were well worn let it down

Johan W. Business - 26/11/2018 AccorHotels certified review
« great »

great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Johan w., Thank you for visiting and rating ibis Utrecht! I am happy to see we did a good job. Hope we might see you again in the future! Kind regards, Anouk, Operations Manager

Tony W. Business - 26/11/2018 AccorHotels certified review
« Excellent as expected »

As usual staff were courteous friendly and attentive, service was very good . It all made for a very pleasant stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tony W., Thank you for visiting and rating ibis Utrecht! I am happy to see we did a great job , i will pass the compliments to our team. Hope we might see you again in the future! Kind regards, Anouk, Operations Manager

Sonja R. Friends - 25/11/2018 AccorHotels certified review
« Convienent........... »

Hotel located in ideal spot for getting to where we needed to go. Stay here on an annual basis. Two little issues this year though - breakfasts although not usually the best, they were adequate - this year though it was very poor - not sure if it is due to the "good to go"system which is a very good idea regarding wastage, but we had to keep asking for breakfast items because the breads/ontbijt koek baskets were just empty - it seems nothing is replenished after 9.15.....not good enough if paying for your breakfast. The "good to go" should be from the time hotel finished breakfast for paying guests. Another issue I had - there are no safes in the rooms, you have to go to reception to get a safe deposit box - no issue here, except, for the years I have been using these safes, I have ALWAYS gone into the room behind reception and accessed the safe. On Wednesday morning, the girl on reception stopped me from going into room to access the safe and said she would bring it out. 1. I do NOT want anybody (receptionist)to have access to my items without my presence - (what is the point in a safe then??) 2. There were people checking out and she just put my box on the counter. 3. There were people in a conference who were having a coffee break and I am supposed to access my safe deposit box in full view of all these people???!!!! I have never had this issue before and I was not happy with this system. On Thursday morning, the gentleman working on reception took me straight back into the room to get to the box. Some staff training is required here.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sonja, Thank you for revsiting us and leaving such an extensive and complete feedback! I am very sure that the issue you had with breakfast was not so much to do with the To Go system as it did with the same problem.. training. I will be very sure to take this to my colleagues, as we have no intention of leaving anything missing during the breakfast. Every guest that walks in during breakfast hours should have a full range of products, so your experiences are really helpful for me to show my guys and girls what happens when they loose focus. As for the safe, you pretty much found the right conclusion with one possible exception. There are moments when there is open currency in the back office, but that could have been easily communicated so that the issue or conflict was clear at least. Now, you are correctly unhappy with the situation and I will be sure to see what we can do to change that. Sadly, installing safes in all the rooms is not an option, but we should be able to find a better solution than the current one. Hope we will see you again in the future! Kind regards, Reint General manager

Dom Couples - 21/11/2018 AccorHotels certified review

always excellent and friendly, clean rooms, A+!

Tarik A. Business - 21/11/2018 AccorHotels certified review
« Mr Tarik A. »

Breakfast was bad - everything else great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Tarik A., Thank you for visiting and rating ibis Utrecht. I am happy to see we did a good job overall! Thank you for the feedback about breakfast. If you have further information how we can improve our breakfast, please let us know. Until next time perhaps, Anouk, Operations Manager

Anton Business - 21/11/2018 AccorHotels certified review
« Ibis standard, but Utrecht is expensive »

Disappointing as a silver member to be given a room on second floor - lower level - on the road facing side. Noisy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anton, Thank you for visiting and reviewing ibis Utrecht! I am happy to see we did a good job. Hope we might see you again in the future as Le Club AccorHotels member! Kind regards, Anouk, Operations Manager

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