ibis Utrecht Hotel 3 stars

TripAdvisor rating 4.0/5 607 reviews
ibis Utrecht
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+ 16 Services
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Room 1

Number of guests
Children's age
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When making a booking at this hotel:

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Hotel extras

  • Free parking and WiFi available at the edge of the city centre

  • Easily reachable from A2 and A12 highway with a bus stop in front of the hotel

  • Multifunctional meeting rooms available

  • Great quality/ price ratio

  • Get into town easily with our rental bikes!

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Early check-in/Late check-outPaying
  • Electric car recharging units
  • Laundry
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machine
Business services
  • 3 meeting room(s)
  • Copy/print service available

Hotel location

ibis Utrecht

Bizetlaan 1
3533 KC
utrecht
netherlands

Tel: +31302910366

Fax: (+31)30/2942066

Contact email

Check-in from 14h00

Check out up to 12h00

  • U-OV :   5 Halte Den Hommel/ Welgelegen

  • NIEUWEGEIN/YSSELSTEIN :   OUDEN RYN

  • By plane

    AMSTERDAM SCHIPHOL At 30km / 18.64 miles

  • By plane

    EINDHOVEN WELSHAP At 120km / 75 miles

  • By plane

    ROTTERDAM ZESTIENHOVEN At 60km / 37.5 miles

  • By car

    A2/A12 At 1km / 0.62 miles

  • By train

    UTRECHT CS At 2km / 1.24 miles

GPS :52.081987, 5.087952

Our accommodations

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Room with 1 double bed equipped with the new bedding

  • Max. number of persons: 2
  • Area: From 14
  • Wireless internet in your room
  • High speed internet
  • Business Desk
  • Bathroom products
  • Iron

Room with new ibis twin beds

  • Max. number of persons: 2
  • Area: From 16
  • Wireless internet in your room
  • High speed internet
  • Business Desk
  • Bathroom products
  • Iron

Our restaurants and bars

CAFE

Type of cuisine: Cafe

In the evenings, why not sample the different kinds of bar available in the various Ibis hotels? Savor a drink or snack with your friends or partner and enjoy the simple, laid-back atmosphere.

Lunch

11:30 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

The Bar: a friendly place to get together at any time of day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 59

  • Maximum capacity: 40 people

  • Maximum banquet capacity: 30 people

Find out more

Our guest reviews for
ibis Utrecht

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

2,564 reviews

tripadvisor

TripAdvisor Rating 4.0/5

607 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Relaxed atmosphere

Customer review rating 4.3/5

John O. Business - 08/09/2019 AccorHotels review

All employees do their utmost to create a good atmosphere

Dear John O., Thanks for visiting and rating ibis Utrecht. I'm happy to see we did a good job on our hospitality and hope we can do that again in future! Kind regards, Anouk, operations manager

We had a very comfortable and enjoyable stay

Customer review rating 4.3/5

Anonymous Families - 27/08/2019 AccorHotels review

The reception and restaurant team were very, very good and communicative in a sociable way which made for a good base to explore Utrecht. We left 5* on the blackboard!

Dear guest, Thank you for visiting and rating ibis Utrecht. I'm happy to see we did a good job on our hospitality. Also thanks for the tips about the hot food at breakfast! We will keep that in mind! Hope to welcome you again in future. Anouk, operations manager

As ever a pleasure to stay!

Customer review rating 4.3/5

Anonymous Solo - 26/08/2019 AccorHotels review

The hotel is perfectly placed for easy access to Utrecht city centre either on foor or by public transport. The staff are fantastic always helpful and friendly.

Dear guest, Thank you for your visit and this great review. I'm happy to see we did a good job on our hospitality and hope we can do that again in future! Kind regards, Anouk, operations manager

Standard stay

Customer review rating 4.3/5

Clare W. Couples - 26/08/2019 AccorHotels review

We found the hotel to be average not tea/coffee making in the room, the breakfast was good but on the bill we were charged 60 euro for 2 breakfasts so at 30 euro each this is very over priced and we will query when back in London. The bed was not made only bins changed due I believe to back to back coach parties.

Dear Clare, Thank you for visiting and reviewing ibis Utrecht! Looking at the amounts you were charged, something was clearly wrong (or was charged double). Our breakfast is 15,- per person per day, not 30. Please check as you indicated if this was charged wrong, we will clearly refund this if you overpaid. As for the room, I will be sure to check what happened. We do a limited service on rooms that stay longer, but straightening the bed is normally done unless you used the option to not have your room cleaned in exchange for a discount. I will be sure to see what happened there so that we can make sure anything that went wrong does not happen again. Feel free to contact me or my colleagues regarding the breakfast charges or anything else I can do for you! Kind regards, Reint General Manager
Customer review rating 4.3/5

T. Families - 25/08/2019 AccorHotels review

Excellent

Dear T., Thank you for visiting and reviewing ibis Utrecht! I am happy to see we did a good job and I hope you enjoyed Utrecht and our hotel! I hope we might see you again in the future, Reint General Manager

Les's stay

Customer review rating 4.3/5

Les Couples - 20/08/2019 AccorHotels review

I was disappointed by beds, which were considerably narrower than conventional twin beds.

Dear Les, Thank you for visiting and rating ibis Utrecht. I'm sorry to see that the beds did not fit with your expectations! I hope you still had a nice visit to Utrecht despite this.. Kind regards, Anouk, operations manager

OK stay with 'bus stop outside

Customer review rating 4.3/5

Marco Couples - 18/08/2019 AccorHotels review

Basic Ibis hotel but clean and tidy, 25 minutes walk into town, No 5 bus stop outside for when it rains. Room compact with comfortable beds. no tea/coffee facilities or drinking water provided, drinks machines in reception BUT for Meeting Rooms ONLY not guests! Bedroom window opened which was good because room seemed quite hot and stuffy.

Dear Marco, Thank you for visiting and rating ibis Utrecht. I'm happy to see we did a good job overall and that you describe our brand like it should be: basic, but good (and clean!). We have kettles for loan at the reception and a take away corner in the lobby. I hope you asked my colleagues about a cup of tea/coffee so they could offer you a kettle. I hope you had a nice visit to Utrecht. Kind regards, Anouk, operations manager

Not good enough and frustrating.

Customer review rating 4.3/5

Renata D. Couples - 10/08/2019 AccorHotels review

The receptionist disregarded all our warnings concerning our stay payment and, as a result, we were overcharged at check in. In addition, despite the fact that the outcome has been personally reported to the receptionist, Ms. Irene, the next morning and also that we had already referred to it formally by email, we have not been refunded the due amount in so far. We have no words other than referring to our stay at Ibis Utrecht as non-professional and outrageous enough. Never again!

Dear Renata, Please forgive my delayed answer, I wanted to make sure I spoke to all colleagues and checked our system. As far as we can see or find out, we have only charged the actual amount of the reservation and city tax. When you arrived, a pre-authorisation was made that is a little higher than that amount, but that amount is not taken out of your account. It is only a check to see if the payment is valid. As discussed with Irene when you were here and in answer to your e-mail that you sent, there is not a cent more than the actual amount due charged from you or received by us. This means there will not be a refund or anything for the amount as we did not take it. I am sad to see that this issue, which you told my colleague was clear when you were here, impacted your rating of us and I hope you enjoyed Utrecht nontheless. If you have additional questions or remarks regarding this, please contact me (via the mailaddress you have, but be sure to put in that it is to my attention) and I will do what I can to make clear that we are not the amateurs you think we are. Kind regards, Reint, General Manager
Customer review rating 4.3/5

Rainer Couples - 28/07/2019 AccorHotels review

the staff was especially welcoming and friendly, they made our stay a real pleasure. the rooms were clean and functional. air condition did a good job. parking spaces were spacious and for free. city center could be reached within 15 min by bus.

Had a Very good stay

Customer review rating 4.3/5

Srinivasan Business - 24/07/2019 AccorHotels review

It was nice

Dear Srinivasan, Thanks for visiting and rating ibis Utrecht. I´m happy to see we did a good job and hope we can do that again in future! Kind regards, Anouk, operations manager
Customer review rating 4.3/5

Antonia Families - 22/07/2019 AccorHotels review

Overall good

Dear Antonia, Thank you for visiting and reviewing ibis Utrecht. I'm happy to see we did a good job overall and hope we can do that again in future! Kind regards, Anouk, operations manager

Relaxing, clean, looked after

Customer review rating 4.3/5

C. Couples - 19/07/2019 AccorHotels review

Lovely hotel, clean, comfortable, helpful kind staff

Dear C., Thank you for visiting and rating our hotel. I'm so proud to read we did a good job on our hospitality! Hope to welcome you again in Utrecht, Anouk, operations manager

Functional hotel, nice people, nice atmosphere.

Customer review rating 4.3/5

Anonymous Business - 19/07/2019 AccorHotels review

A better offer of small snacks in the evening would be appretiated.

Dear guest, Thank you for visiting and rating ibis Utrecht. I'm happy to see we did a good job overall, thank you for the tip about the midnight snacks! I will definitely discuss this with our team. Hope to welcome you again in our hotel, Kind regards, Anouk, operations manager

Simple, and practical

Customer review rating 4.3/5

Anonymous Solo - 17/07/2019 AccorHotels review

The hotel is little outside but there is bus line very convenient just in front of the hotel. The room is what you expect from an Ibis hotel. No surprises (good or bad) here. The breakfast is quite expensive. The 5 euros voucher for not cleaning the room is strange. In the end you you pretty much use for a beer at the bar, but at 5 euros, it's a very expensive beer. Not sure if I liked the scheme.

Dear guest, Thank you for visiting and rating ibis Utrecht. I'm happy to see we did a good job overall. Also thank you for your opinion about or Do Not Clean policy and €5,- discount voucher. You get a voucher because you choose for the environment instate of cleaning your room. I hope you had a nice visit to Utrecht. Kind regards, Anouk, operations manager

Friendly personnel and comfortable beds

Customer review rating 4.3/5

Sarai Friends - 14/07/2019 AccorHotels review

Friendly personnel, very good rooms and fantastic beds! The breakfast was varied and tasty.

Dear Sarai, Thanks for visiting and rating ibis Utrecht. I'm happy to see we did a good job overall and hope we can do that again in future! Kind regards, Anouk, operations manager

K. Choon S.

Customer review rating 4.3/5

K. C. S. Business - 07/07/2019 AccorHotels review

Very comfortable and nice location

Dear K. Choon S., Thank you for visiting and rating ibis Utrecht. I'm happy to see we did a good job overall and hope we can do that again in future! Kind regards, Anouk, operations manager

Very good as always

Customer review rating 4.3/5

Etienne Friends - 02/07/2019 AccorHotels review

Very good trip for 3 nights

Dear Etienne, Thanks for visiting and reviewing ibis Utrecht! We love seeing our guests happy and even more so if they are LeClub members or guests that have stayed with us before! Until next time! Reint General Manager

Convenient,well run hotel

Customer review rating 4.3/5

Christopher H. Families - 01/07/2019 AccorHotels review

The hotel is well located, efficient and friendly service. Breakfast was a bit basic.

Dear Christopher, Thank you for visiting and reviewing ibis Utrecht! I am very happy to see we did a good job, even though ther is room to expand on the breakfast. I will be sure to compliment my team on the job done and see how we can improve! Hope we might see you again, Reint General Manager

Relaxing

Customer review rating 4.3/5

Anonymous Solo - 01/07/2019 AccorHotels review

Easy check-in, comfortable room and excellent breakfast choices

Dear sir, Thank you for visiting ibis Utrecht and giving us your feedback! I am happy to see we did a good job and you enjoyed your time in Utrecht! Hope we might see you again in the future! Kind regards, Reint General Manager

Decent and clean hotel

Customer review rating 4.3/5

Yavuz Business - 28/06/2019 AccorHotels review

It was a clean and tidy hotel. The room was quite big and spacious, that was a big bonus. The breakfast had variety of products and the hotels location was suitable for me.

Beste Yavuz, Thanks for visiting and rating our hotel! I'm happy to see we did a good job on our hospitality! Hope to welcome you again in future. Kind regards, Anouk, operations manager
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