Hotel - ibis Utrecht
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Utrecht Hotel

4.0/5 557 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Electric car recharging units
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machine

Business services

  • 3 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
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Hotel location

Our rooms

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 84 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 2 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Telephone
    • Opening windows
    • WiFi in your room
    • Work desk in all rooms
    • Direct dial telephone
    • Free access with phone card
    • Automatic temperature control
    • Baby bed
    • Iron in room
    • RJ 45 outlet
    • Toilets
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 2,050 reviews

Our guest reviews for ibis Utrecht

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 557 reviews
Anonymous Families - 07/08/2018 AccorHotels certified review
« Excellent »

Same excellent service that we have had every time we've stayed at your Utrecht hotel, very happy. We were allowed to leave our bicycles in the meeting room, as we have on previous visits. I was very impressed that, when we asked to get them out when we left, your checkout staff appeared to cross-check against our room number to confirm the bikes were ours.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dave, It was our pleasure having you here again! And I am glad we managed to get the right bike and riders together again in the morning, that could have been ackward. I will be sure to pass your comments on to my team! Hope you had a good time here in Utrecht and that we might see you again in the future! Kind regards, Reint, General Manager

Konstantinos Solo - 05/08/2018 AccorHotels certified review
« A Budget Hotel at the outskirts of old city of Utrecht with excellent service »

A Budget Hotel at the outskirts of old city of Utrecht with excellent service The Ibis Hotel Utrecht is quite conveniently located on the edge of the old town of Utrecht (easily reachable from A2 and A12 Highways) and close to Central Train Station [(reachable by bike, on foot or by a short ride of Bus Nr.5} -with Bus stop just outside the Hotel)] . The central train station (has direct connection to the Amsterdam Schiphol International Airport) is a stone’s throw from the heart of the old City of Utrecht (Dom and Dom Tower) The room was comfortable, clean, safe and relatively small but well designed (gives the impression that is spacious enough) and had high value for money (budget hotel). The service of the personnel was excellent (polite, helpful, ready to answer questions, etc.). I liked my stay at Ibis Hotel Utrecht and I will stay again if the opportunity arises in the future.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Konstantinos, Thanks for visiting and reviewing our hotel through all those different channels. It is not always easy to find our who wrote the reviews on other websites, but as your review makes me smile (and proud of my team) I recognized it in several locations! Hope we might see you again in the future! Reint, General manager

Kim H. Couples - 01/08/2018 AccorHotels certified review
« Stylishly decorated, clean and comfortable with super air conditioning »

It was during a heatwave so appreciated the air conditioning. Problem when I hired a bike as pedal fell off on the way back to the hotel and it would not screw back on which spoilt our cycle trip. Staff user-friendly about but did not offer a different bike or reimburse us. Room rather cramps but it was clean and well decoratex. Super breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kim, Thank you for visiting and reviewing our hotel! I am happy to see that we did a good job overall and you enjoyed your stay, even though we should have done better after your bicycle mishap. I will be sure to discuss this with my colleagues, as it would have been fully normal to refund you for the lesser experience! I hope it did not have a big impact on your visit to Utrecht and I hope we might see you again in future! Kind regards, Reint General Manager

Anonymous Business - 26/07/2018 AccorHotels certified review
« Satisfying - basic »

My visits are business related. Always a warm welcome, which I appreciate. Facilities and accommodation are ok but basic. I miss variation in the breakfast offering. Glutenfree options? No water in the rooms.

Our hotel has responded to the review
Our hotel has responded to the review

Beste Veronique, Dank voor de feedback! Op een of andere manier is het nog niet gelukt om even persoonlijk kennis te maken, maar dat komt er vast nog van! We hebben een aantal glutenvrije producten standaard op het buffet staan, maar we hebben er nog meer achter de hand. Vraag er gerust om en als we iets kunnen toevoegen aan het assortiment, dan doen we dat met liefde! De glutenvrije producten zijn over het algemeen wat minder goed houdbaar en wat duurder (en we moeten ze natuurlijk apart houden van de producten met gluten) dus ze zijn wat minder overduidelijk aanwezig op het buffet. De groep met kinderen waar jullie last van hebben gehad was voor ons ook een verrassing (wij hadden doorgekregen dat het om een groep senioren zou gaan) maar we hadden daar strenger en duidelijker tegen moeten optreden. Ik vind het heel vervelend dat er overlast geweest is en dat is ook de reden dat we niet meer zullen samenwerken met deze touroperator. Mocht ik nog iets kunnen doen om dat verblijf een beetje te kunnen vergeten of kunnen zorgen dat wij de toekomstige verblijven beter naar je smaak kunnen maken, aarzel dan niet om dat te laten weten! Hartelijke groet, Reint General Manager ibis Utrecht

X Couples - 15/07/2018 AccorHotels certified review
« Perfect stay »

Perfect location, nice room and cool staff. Maybe a little fridge could be nice in the room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, thank you for visiting and reviewing Ibis Hotel Utrecht. I am happy to see that we did a good job, and also thank you for your feedback! Hope to see you again in the future. Kind regards, Mirthe, Team Ibis Utrecht

John H. Couples - 10/07/2018 AccorHotels certified review
« Good hotel, great staff. »

Room comfortable, staff extremely efficient, courteous and helpful. Good breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John, Thank you so much for visiting and reviewing us! It is always a pleasure to get feedback, especially when it is this positive! I am happy to see we did a good job and I will be sure to compliment my colleagues on that as well! Hope we might see you again in the future, Reint General Manager

Claudia R. Families - 09/07/2018 AccorHotels certified review
« I felt at home :) »

At Ibis Utrecht i simply felt at home, the room was as i expected it (clean, nice, modern and spacious), the people at reception was really nice, smily and helpful and the location was really good. No worries, no bad surprises, Ibis is a safe bet.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Claudia, Thank you so much for visiting and reviewing us! It is always nice to read from guests, but even more so when we did a good job! I will be sure to compliment my colleagues on making sure you felt at home and I hope we might be able to be your temporary home again in the future! Kind regards, Reint General Manager

Tim M. Couples - 05/07/2018 AccorHotels certified review
« comfortable and practical »

Comfortable room and bed. Staff were excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Hi Tim, Thank you for staying with us and giving us your feedback! I am very happy to see you had a good stay and will be sure to pass your compliments about the team on to them! And of course we will have a look to see where we can improve in the hotel and in our appreciation of the LeClub members. Hope we might see you again some day, Reint General Manager

Jonas Couples - 04/07/2018 AccorHotels certified review

Room was clean, good shower and bathroom. Breakfast was good, enough choice. Pretty fast change when something was no longer available. Only thing that was in minor. When you get a room near the elevator you hear it going up and down a lot and pretty loud.

Ben B. Business - 13/06/2018 AccorHotels certified review
« Short and satisfying stay in Ibis Utrect »

Clean and comfortable rooms. Friendly and helpful staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ben, Thank you for visiting and reviewing ibis Utrecht! I am happy to see you had a good stay and I hope we will see you again in the future! Kind regards, Reint General Manager

Robb Couples - 11/06/2018 AccorHotels certified review
« Great hotel and really amazing staff! »

The ONLY complaint I have is the rooms are a little small but other than that the hotel is PERFECT! Super clean! Great staff and location! We would definitely visit again!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robb, Thank you so much for your great review after visiting ibis Utrecht! I am happy to see that we did a good job and I will be very sure to pass your compliments on to the team with my compliments! We look forward to seeing you again in the future! Regards, Reint, General Manager

Christian Solo - 07/06/2018 AccorHotels certified review
« A pleasent experiance at the Ibis hotel in Utrecht. »

A very comforting and enjoyable stay at the Ibis hotel in Utrecht. Staff were pleasent and friendly, and also helpful. Rooms were in good order. Food was nice. Hotel is a pleasant 20 min walk from city centre so is situated quite conviently if one is visiting the city centre itself. Local area is very beautiful with streets that run adjacent to canals. So overall, a very good stay and I would and do intend to use Ibis Utrecht again should I wish to visit Utrecht in the future which I may well do.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christian, Thank you so much for visiting and reviewing ibis Utrecht! I am happy to see that you enjoyed your stay and that my colleagues were able to add to the experience! I will be sure to pass your comments and my compliments on to them! Hope we do see you again in the future! Regards, Reint General Manager

Couples - 07/06/2018 TripAdvisor review
« Ibis Utrecht »

Keycard to door and lift didn´t work most times, very annoying as we had to go back down to the reception almost every time. Pillows very uncomfortable, much to bulky. No acoustical privacy between bathroom and room due to sliding door. This seems to be a problem in most Ibis hotels and would be a reason for me to chose another hotel chain.

Our hotel has responded to the review
Our hotel has responded to the review

Dear architekt2018, Thank you for visiting and reviewing us! Our keycards are indeed quite sensitive to magnetics such as those in mobile phones, which is causing issues sometimes. I was sad to read that this was the case for you. Did you talk to my colleagues about the pillow not being to your liking? We have different pillows available and will gladly see if we can help, but for that we do need to know about the discomfort. The sliding door was an ibis standard for a long time, so you will indeed find it in a lot of our hotels. I was sorry to read that this alone is reason enough for you to switch to a different hotel chain, but I wladly recommend any of our partners at Accorhotels (such as Novotel, who normally have a regular bathroom door in the corridor which has double doors). If there is anything else I can do for you, please feel free to contact me. Kind regards, Reint

Dora Families - 03/06/2018 AccorHotels certified review
« Excellent »

Helpful personnel. Very nice breakfast. Clean room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dora, Thank you so much for visiting and reviewing ibis Utreht! I am happy to see we did a good job and I will be sure to pass that on to my colleagues also! Hopefully we will see you again, Reint General Manager

F. Solo - 02/06/2018 AccorHotels certified review
« Great. Very helpful staff. »

Very comfortable and friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear F., Thank you for visiting and reviewing us! I am very happy to see my colleagues did a good job and I will be sure to pass that on to them! Hope to see you again in the future! Regards, Reint General Manager

Kathy R. Couples - 29/05/2018 AccorHotels certified review
« Perfect customer service from front desk »

Great help from front desk for sight seeing buses and small villages !! Enjoyed our 2 days in Utrecht! Walked to center city easily. Free parking . Was charged for 2 days breakfast but only ordered 1 since we left at 6 am for airport in Amsterdam! But overall a great stay!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kathy, Thank you for reviewing and visiting Ibis Hotel Utrecht! I am happy to see that we did a good job. I am sorry to see that we charged 2 days breakfast, did you mentioned it at the reception to make it right? Hope to see you again in the future! Kind regards, Mirthe, Team Ibis Utrecht

Thomas Business - 26/05/2018 AccorHotels certified review
« Excellent, nice and quiet, friendly staff. »

Relaxing. The hotel was very quiet and was a nice 30min walk to the Oudegracht for dinner and shopping. The staff were very friendly and provided us the a printout from google maps with walking directions to where our meeting emerge being held.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Thomas, thank you for visiting and reviewing Ibis Hotel Utrecht! I am happy to see that we did a good job. We always do our best to help. I will share this with my colleagues. Hope to see you again next time! Kind regards, Mirthe, Team Ibis Utrecht

C.b. Couples - 25/05/2018 AccorHotels certified review
« good »

good

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, thank you for reviewing and visiting Ibis Hotel Utrecht! I am happy to see that we did a good job. Also thank you for the feedback, I will discuss this with my colleagues. Hope to see you again in the future. Kind regards, Mirthe, Team Ibis Utrecht

Dd_uk Solo - 22/05/2018 AccorHotels certified review
« A very pleasant place to stay in Utrecht »

A very comfortable room, although there was no bath there shower was good. Some noise from people gathered outside the entrance even from the 5th floor. Special praise for the reception staff who were both friendly and efficient. I did not eat at the hotel or use the bar so cannot comment on those.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, thank you for visiting and reviewing Ibis hotel Utrecht. I am happy to see that we did a good job. Thank you for the feedback, and I will pass it on to my colleagues. Hope to see you again in the future. Kind regards, Mirthe, Team Ibis Utrecht

Ragnar R. Couples - 29/04/2018 AccorHotels certified review
« Always a pleasure to stay here »

Nice to see the «old staff» do their good thing and the new one are learning. Must be a top chief there,!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ragnar, It was good to see you again! Trust me, it is not just the chief, more the guys all working together to make all our guests feel at home! See you soon, Reint General manager

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