Hotel - Mercure Hotel Muenchen City Center
Mercure Hotel Mercure Hotel

Mercure Hotel Muenchen City Center

4.0/5 2,357 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 109.00 EUR Non member rate
From 103.55 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • Pets allowed 10  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop

Leisure and activities

  • Fitness centre  (Nearby)
  • Bicycles rental

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-22:30
    • Opening hours : Week-end 06:30-22:30

Business services

  • 6 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

No other 4-star house in Munich city centre has larger rooms: The Mercure Hotel München City Center offers standard, superior and privilege rooms and duplex suites.167 rooms are air-conditioned and have free WIFI. A child up to 12 sleeps for free in the parents ' room. Your pet is welcome (fee 10 EUR/night).

  • 167 rooms
  • 100% non-smoking hotel
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Air Cooling System
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Baby bed
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating 2,993 reviews

Our guest reviews for Mercure Hotel Muenchen City Center

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 2,357 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Alan Families - 16/02/2019 AccorHotels certified review
« A great base to see the city »

The staff is always friendly and helpful. The room was large and comfortable. The room I had was quiet. Dining options were great. the only quirky things that you cannot get a discount on parking unless you pay cash which seems a bit odd and as i did not have cash a bit of a bother.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alan, Thank you so much for sharing your experience and wonderful thoughts and recommendation here. We are very pleased that you thouroughly enjoyed the atmosphere in our Hotel and we are looking definetly forward of welcoming you back here with us at Mercure Munich City Centre. Best regards Daniel Deputy Manager

Brett M. Business - 11/02/2019 AccorHotels certified review
« Great place to stay »

Friendly service, efficient, would recommend

Our hotel has responded to the review
Our hotel has responded to the review

Dear Brett, Thank you very much for your nice feedback. I read it with pleasure that you had such a great stay with us. We hope to welcome you soon again! Best regardsDaniel Deputy Manager

Anonymous Business - 10/02/2019 AccorHotels certified review
« Very comfortable and relaxed hotel with great friendly staff »

Very friendly hotel and relaxed atmosphere. Rooms are very clean, delicious and very big breakfast buffet. I stayed there for work. Super friendly and helpful staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Katrin, Thank you very much for submitting such a wonderful feedback about your latest stay with us! Especially your warm words about our team made us proud and we will happily share your comment with the whole team! We hope to see you soon again in Munich! Best regards Daniel Deputy Manager

Anonymous Business - 08/02/2019 AccorHotels certified review
« Good standard of Mercure hotel: confort, quality of food and helpful personnel »

No special request for the room, it was well equiped and clean. Regarding catering, breakfast and buffet lunch, it was very good :-) The personnel working for Mercure Hotel Munich City Center is helpful but.... we sometimes had to wait a long time to find someone available at the front desk (long waiting). If you could also try to speed up the time for check-in / check-out, it could be nice!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chantal, Thank you very much for submitting such a wonderful feedback about your latest stay with us!Especially your warm words about our team made us proud and we will happily share your comment with the whole team! We're already working to optimize the check in/out at our front desk. Also we're looking for some more employee'sto support our front desk team. We hope to see you soon again in Munich! Best regards Daniel Deputy Manager

Abdullah Solo - 04/02/2019 AccorHotels certified review
« Great Value, great location, good size room »

The hotel exceeded my expectations, very near the central station. Room size was excellent for a 4 star hotel in the middle of Munich. Staff were very helpfull

Our hotel has responded to the review
Our hotel has responded to the review

Dear A. , Thanks a lot for this wonderful review. We appreciate you taking the time to leave your feedback on here. We're delighted that you enjoyed the hotel and that my colleagues took good care of you. I'm lucky to be working with such a fantastic team. We're looking forward to welcoming you back! Daniel Deputy Manager

S. Business - 03/02/2019 AccorHotels certified review
« Excellent »

It was better compared to two years before. Rooms looks more spacious. Staff are very co operative.

Our hotel has responded to the review
Our hotel has responded to the review

Dear S., Thank you very much for submitting such a wonderful feedback about your latest stay with us! Especially your warm words about our team made us proud and we will happily share your comment with the whole team!We hope to see you soon again in Munich!Daniel Deputy Manager

Andrea Families - 02/02/2019 AccorHotels certified review
« best Mercure ever! »

We have stayed at multiple AccorHotel locations throughout Europe, including a few Mercures, and this was one of our very best experiences! The staff was friendly, the room large, clean, and comfortable, and the breakfast amazing! The location was great - only steps from the main train station and a short but scenic walk to Old Town. If our travels take us back to Munich, this will be our first choice for lodging!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrea, Wow... what an amazing review with a perfect rating. Thank you so much for leaving this here for all the travellers from all over the world. Your feedback is very much appreciated and we are very pleased you enjoyed staying with us to such a level. We are looking forward of welcoming you back here with us. Daniel Deputy Manager

Patriek S. Business - 01/02/2019 AccorHotels certified review
« Nicely refurbished since i was here last time, staff friendly as always »

The stay was as always good, staff is friendly rooms are tidy so nothing to complain other the I didn't receive my fast check out invoice yet, so it would be good if I can still get this

Our hotel has responded to the review
Our hotel has responded to the review

Dear Patriek, Thank you very much for submitting such a wonderful feedback about your latest stay with us! If your invoice, didn't come until yet, don't hesitate to write me directly. Hope to see you soon again Best regards Daniel

T. Business - 31/01/2019 AccorHotels certified review
« Mr. Mostafa T. »

Very Good experience, hotel location is perfectly near everything. Staff is friendly, room was clean and comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mostafa, Thank you very much for your nice feedback. I read it with pleasure that you had such a great stay with us. We hope to welcome you soon again! Best regardsDaniel Deputy Manager

Sg Business - 29/01/2019 AccorHotels certified review
« Very good stay »

Friendly staff, great breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shikako, Thank you very much for submitting such a wonderful feedback about your latest stay with us!Especially your warm words about our team made us proud and we will happily share your comment with the whole team!We hope to see you soon again in Munich! Best regards Daniel Deputy Manager

Anonymous Business - 29/01/2019 AccorHotels certified review
« all great »

very good, everyone very friendly, more staff and friendlier staff than at previous stays :-)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Susanne, Thank you very much for submitting such a wonderful feedback about your latest stay with us! Especially your warm words about our team made us proud and we will happily share your comment with the whole team! We hope to see you soon again in Munich!Best regards Daniel Deputy Manager

Gieto S. Business - 28/01/2019 AccorHotels certified review

Friendly, informative , efficient Staffs at counter . Clean n spacious room . Good quality breakfast w efficient and friendly staffs attending to guests need

Our hotel has responded to the review
Our hotel has responded to the review

Dear gieto, Thank you very much for submitting such a wonderful feedback about your latest stay with us!Especially your warm words about our team made us proud and we will happily share your comment with the whole team! We hope to see you soon again in Munich! Best regards Daniel Deputy Manager

Judy W. Solo - 28/01/2019 AccorHotels certified review
« Efficient hotel in a very good location »

Well appointed room where everything worked - I would have preferred a bit more central light as I was here on very grey days! Good breakfast. Have stayed here before, will do so again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Judy, Thank you very much for your nice feedback. I read it with pleasure that you had such a great stay with us. We hope to welcome you soon again! Best regardsDaniel Deputy Manager

Alex Business - 27/01/2019 AccorHotels certified review
« Great stop for a business trip! »

Welcoming staff, priority check in, room upgrade and premium amenities. A very pleasant and comfortable place to stay for a business trip. I will come back again!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alexandre, Thank you very much for submitting such a wonderful feedback about your latest stay with us! Especially your warm words about our team made us proud and we will happily share your comment with the whole team! We hope to see you soon again in Munich! Best regards Daniel Deputy Manager

Firdevs I. E. Families - 26/01/2019 AccorHotels certified review
« A very cold room and rude night receptionist »

The heater of the room was off and one of them did not work, when ı called the reception ı was told someone will look tomorrow. I asked for an additional heater but ı received a cooler instead. The room was noisy altough ı asked for an upper floor quiet room , ı was given second floor street side room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Hotel München City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards Mercure Munich City Centre

Hendra G. L. Business - 24/01/2019 AccorHotels certified review
« Very most welcome when we were check in late night. »

We were check in midnight because some problem with train system in germany, but front office staff most warmed welcome , and prepared check in very fast, first room 1 night very noisy some problem with soundbarrier in the room, tomorrow morning we were complained to front office, immediatly she changed upgrade another room very comportable and quiet, thank you as platinum accor member the management accor group given us best effort.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hendra, Thank you very much for submitting such a wonderful feedback about your latest stay with us!Especially your warm words about our team made us proud and we will happily share your comment with the whole team! We hope to see you soon again in Munich! Best regards Daniel Deputy Manager

Anonymous Couples - 24/01/2019 AccorHotels certified review
« Central location close to train station »

Overall a nice hotel. The bar was not so good, extremely slow service and didn't know how to do drinks.

Business - 21/01/2019 TripAdvisor review
« Great Location and Great Staff »

I have stayed in this property twice for business, both times arriving after midnight. Even at that time of night the staff are welcoming, friendly and did everything they could to accommodate my needs! Rooms are clean and spacious, Bathrooms are well maintained, free mini bar after a late flight is always a great thing. I always ask to stay on the courtyard side but it is isn't noise either way. Breakfast is a mix of continental and cooked - tastes amazing! I would stay in this hotel for personal travel as well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MrsPowell01, Thank you very much for submitting such a wonderful feedback about your latest stay with us! Especially your warm words about our team made us proud and we will happily share your comment with the whole team! We hope to see you soon again in Munich! Best regards Daniel Deputy Manager

K. Business - 19/01/2019 AccorHotels certified review

Convenient

Our hotel has responded to the review
Our hotel has responded to the review

Dear paraskevas, Thank you very much for your nice feedback. I read it with pleasure that you had such a great stay with us. We hope to welcome you soon again! Best regards Daniel Deputy Manager

Anonymous Business - 18/01/2019 AccorHotels certified review
« Nice hotel with modern rooms »

No-nonsense hotel, that offers spacy rooms, up to date furniture, good amenities, extended breakfast buffet (19 euro), and good choice of meals for dinner. It's nice to feel at home after a long business day. The hotel is 5-10 minutes walk from Munich Central Station (Hauptbahnhof) and has good connections from there to the rest of the city (trains, underground, busses, trams, taxi...).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Johan Andre, Wow... what an amazing review with a perfect rating. Thank you so much for leaving this here for all the travellers from all over the world. Your feedback is very much appreciated and we are very pleased you enjoyed staying with us to such a level. We are looking forward of welcoming you back here with us. Daniel Deputy Manager

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 109.00 EUR Non member rate
From 103.55 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates