Mercure Hotel Muenchen City Center 4 stars

TripAdvisor rating 4.0/5 2,446 reviews
Mercure Hotel Muenchen City Center
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Hotel extras

  • Free mini-bar in all room categories

  • Young dynamic team, motivated to be hosts.

  • Innovative restaurant concept "Relax," feel at home.

  • Top location in the middle of Munich.

  • Varied events such as gin tastings or Wine & Dine.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public indoor parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
  • Boutiques/shopping
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre (Nearby)
  • Bicycles rental
Business services
  • 6 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Hotel Muenchen City Center

Senefelder Str. 9
80336
muenchen
germany

Tel: +4989551320

Fax: (+49)89/55132444

Contact email

Check-in from 15h00

Check out up to 12h00

  • U1 U2 U3 U4 :   U1 U2 U3 U4 HAUPTBAHNHOF

  • U7 U8 :   U7 U8 HAUPTBAHNHOF

  • S1 S8 :   S1 S8 HAUPTBAHNHOF

  • By plane

    MUNICH FJS AIRPORT At 35km / 21.75 miles

  • By helicopter

    FÜRSTENFELDBRUCK At 30km / 18.64 miles

  • By train

    HAUPTBAHNHOF At 0.1km / 0.06 miles

  • By train

    OSTBAHNHOF At 6km / 3.75 miles

GPS :48.137948, 11.560171

Our accommodations

No other 4-star house in Munich city centre has larger rooms: The Mercure Hotel München City Center offers standard, superior and privilege rooms and duplex suites. 167 rooms are air-conditioned and have free WIFI. A child up to 12 sleeps for free in the parents ' room. Your pet is welcome (fee 10 EUR/night).

Standard room with double bed

  • Max. number of persons: 2
  • Area: From 25
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products

Privilege Room with double bed and sofa or chair

  • Max. number of persons: 4
  • Area: From 33
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products

Superior Room with double bed and sofa or armchair

  • Max. number of persons: 3
  • Area: From 30
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products

Standard Room with 1 single bed

  • Max. number of persons: 1
  • Area: From 18
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products

Superior Room with twin beds and an armchair

  • Max. number of persons: 3
  • Area: From 30
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products

Privilege Room across two floors with a Queen-Size Bed

  • Max. number of persons: 2
  • Area: From 33
  • Most of the accommodation: DUPLEX *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products

Our restaurants and bars

RELAX FOOD,DRINKS AND YOU

Type of cuisine: Other cooking style

Feel at home in our Relax Restaurant. Enjoy delicious street food, quality wines from our winemakers, or one of local beers. We are particularly proud of our large Gin & Tonic selection. See for yourself!

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

RELAX - FOOD, DRINKS & YOU

Photo non contractuelle / Strictly non binding

Enjoy a glass from our MERCURE WINE LIST or be inspired by our GIN AND TONIC selection.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 80

  • Maximum capacity: 70 people

  • Maximum banquet capacity: 42 people

Find out more

Our guest reviews for
Mercure Hotel Muenchen City Center

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

3,450 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

2,446 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Mr

Customer review rating 4.5/5

Ayman E. Business - 14/08/2019 AccorHotels review

Perfect. Everythings were very well organized. All foods are very good. Specially the varites of the cheese. All Services are perfect

Great atmosphere

Customer review rating 4.5/5

Andrew Couples - 12/08/2019 AccorHotels review

Feel welcomed and hip at this hotel. Great food to kick off an awesome vacation. Recommend a gin and sampler meat and cheese board.

A nice stay

Customer review rating 4.5/5

Sandy Families - 12/08/2019 AccorHotels review

Everyone we interacted with was very helpful and pleasant. Rooms were very quiet and bed comfortable. However coffee caddy was not replenished once during our 5 night stay. Our mini bar was replenished daily, however less and less items were replenished as we approached to the end of our stay.

Customer review rating 4.5/5

Lynn Friends - 10/08/2019 AccorHotels review

Everything was fine at front desk, room and breakfast.

Modern, well equipped hotel near Hauptbahnhof

Customer review rating 4.5/5

Andrew C. Solo - 10/08/2019 AccorHotels review

Comfortable room with desk space to do work on. Good bed and shower. Breakfast was of good quality. Free minibar only contains four bottles, but was replenished daily. Friendly staff. Just a 5 minute walk until you are in the middle of Hauptbahnhof (main station) with plenty of places to buy water, snacks and eat, as well as get around Munich by train, underground or tram.

A good hotel close to the Munich main railway station

Customer review rating 4.5/5

David Y. Couples - 04/08/2019 AccorHotels review

This time we were only stopping in Munich as an overnight break between two train journeys. Thus a hotel close to the main railway station is a bonus. I was therefore happy to find a Mercure which fitted this requirement, knowing from past experience of the Mercure brand that it would provide excellent accommodation and facilities.

Wonderful staff

Customer review rating 4.5/5

Keith F. Friends - 01/08/2019 AccorHotels review

Really enjoyed our stay in a "my room". The staff are just fantastic and so accommodating, we have stayed previously and will stay again in the future. The only comment I would like to make is for some better furniture for the terrace please. The long wooden table and bench were all peeling with paint and just very uncomfortable...apart from that all very nice. See you again!!

Dear Keith, Thanks a lot for this wonderful review. We appreciate you taking the time to leave your feedback on here. We're delighted that you enjoyed the hotel and that my colleagues took good care of you. I'm lucky to be working with such a fantastic team. Looks like we're going to see you again soon and look forward to welcoming you back! Regarding the terrace place, we exchanged the table yesterday. Now we've a nice table with four brandnew chairs. Thank you again for your nice feedback. Best regards Daniel

Centrally located

Customer review rating 4.5/5

Donna Couples - 31/07/2019 AccorHotels review

All in all it was a very pleasant stay...Wifi was the only complaint

Customer review rating 4.5/5

Anonymous Families - 30/07/2019 AccorHotels review

The service at the front desk was amazing. We had a young lady that helped us check in and when we brought to her attention that our room was extremely warm she went out of her way to make sure we got a fan to keep us cool. The neighborhood the hotel is in is not one we would want to stay in again. very much a lower class then we would want and there were clubs and gentleman's clubs that we did not want our children to see. Very loud all night outside which did keep us up at times. The hotel was nice and updated but in a bad area.

Customer review rating 4.5/5

Anonymous Friends - 30/07/2019 AccorHotels review

Great location. Very small but clean rooms. Housekeeping come in room despite do not disturb sign on door.

Excellent

Customer review rating 4.5/5

Anonymous Families - 29/07/2019 AccorHotels review

Very efficient, helpful staff

Overall decent hotel but price was overpriced

Customer review rating 4.5/5

Anonymous Families - 29/07/2019 AccorHotels review

Overall good experience except breakfast spread was. not great and no option for vegetarians

Great stay

Customer review rating 4.5/5

Jay G. Families - 28/07/2019 AccorHotels review

Love the vibe of the hotel and the happy and helpful staff. Great experience staying here

Very good Stay

Customer review rating 4.5/5

Anonymous Families - 28/07/2019 AccorHotels review

the stay was very good overall. the only item of note would be that the hot items on the breakfast could be hotter.

Instant Coffee ??? But you promised an Espresso Machine On the confirmation

TripAdvisor rating 4.0/5

SchweinshaxeEater Family - 26/07/2019 TripAdvisor review

3rd time back to this hotel. 1st time last year. 2nd time just a week before. 3rd return was a disappointment...The confirmation said all nice things - espresso machine and free mini bar. We only had instant coffee and 4 small bottles of drinks (all for a family of three). Welcome drink was for one pax...We did not use it anyhow. Completely disappointed... 2nd trip a week before was a complete opposite: bath ropes, espresso machine (with excellent capsules), a good stock of mini bar, apples on the table, 3 x Haribo...etc We paid 60€ for a late check-out (till 6 pm) but the check-in desk could not confirm anything (apparently not well trained). Most of the staff rarely smiled or greeted us...a week before at Marriott Cologne was a complete opposite. We still love Munich.

Not up to Accor standards

Customer review rating 4.5/5

H Business - 25/07/2019 AccorHotels review

The room wasn't clean, the toilet a bit leaky and the check-in staff weren't friendly either. On the plus side, their bar is new and the location is very good.

Dear Mr. W., Thank you for taking the time to tell us about your experience at the Mercure Hotel München City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Christian Köntopp Gastgeber / Host AccorInvest Germany GmbH MERCURE HOTEL MÜNCHEN CITY CENTER ________________________________________ Senefelder Straße 9 80336 - München Deutschland ________________________________________ T +49 (0) 89 55 13 2 - 109 F +49 (0) 89 59 64 44 E-mail : H0… mercure.com accorhotels.com

Exceptionally helpful staff - all facilities worked well

Customer review rating 4.5/5

John Business - 25/07/2019 AccorHotels review

Exceptionally helpful staff - all facilities worked well - even when asked to fax documents close to midnight.

Dear Mr. R., Thank you for staying at the Mercure Munich City Center and your nice feedback. We are very happy that you enjoyed your stay with us. On behalf of our entire team, we are already looking forward to welcome you back soon! Greetings from Munich Christian - Host AccorInvest Germany GmbH MERCURE HOTEL MÜNCHEN CITY CENTER ________________________________________ Senefelder Straße 9 80336 - München Deutschland ________________________________________ T +49 (0) 89 55 13 2 - 109 F +49 (0) 89 59 64 44 E-mail : H0… mercure.com accorhotels.com

mo…

Customer review rating 4.5/5

Yousef A. H. Families - 22/07/2019 AccorHotels review

The experience was unique of its kind. The place was very cool, clean and quiet, and the service was excellent as I would not forget reception reception and the reception with a welcoming chest

Dear Yousef, Thank you so much for your lovely feedback about your last stay. I'm happy to request these wonderful lines to all my collegues especially to our front desk team. We are looking forward to welcoming you soon!Kind regardsDaniel Deputy Manager

modern hotel in an excellent central and quiet location close to the main station

Customer review rating 4.5/5

Odysseus Families - 21/07/2019 AccorHotels review

Recently refurbished recommendable hotel offering all usual amenities and pleasant rooms. Good breakfast. By not more than five minutes on foot Stachus and the main shopping walking area can be easily reached All public transport facilities underground included are available within very short distance.

Dear Silvio, We do really appreciate your lovely feedback regarding your stay with us!Fantastic, that you did not miss our delecious breakfast selection, which we try to varigate constantly. We would be very happy to welcoming you soon again & send kind regards from Munich! Daniel Deputy Manager

Short stay but very good

Customer review rating 4.5/5

Anonymous Business - 20/07/2019 AccorHotels review

Nice room. Check in was very good. Got free drinks voucher and explained restaurant discount. Sweets in room was nice touch and tee mini bar . Worth being platinum.

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