Mercure Hotel Muenchen City Center 4 stars

TripAdvisor rating 4.0/5 2,426 reviews
Mercure Hotel Muenchen City Center
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Hotel extras

  • Free mini-bar in all room categories

  • Young dynamic team, motivated to be hosts.

  • Innovative restaurant concept "Relax," feel at home.

  • Top location in the middle of Munich.

  • Varied events such as gin tastings or Wine & Dine.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public indoor parking
  • Accessibility for people with reduced mobility
  • Pets allowed 10.00 EUR
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
  • Boutiques/shopping
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre (Nearby)
  • Bicycles rental
Business services
  • 6 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Hotel Muenchen City Center

Senefelder Str. 9
80336
muenchen
germany

Tel: +4989551320

Fax: (+49)89/55132444

Contact email

Check-in from 15h00

Check out up to 12h00

  • U1 U2 U3 U4 :   U1 U2 U3 U4 HAUPTBAHNHOF

  • U7 U8 :   U7 U8 HAUPTBAHNHOF

  • S1 S8 :   S1 S8 HAUPTBAHNHOF

  • By plane

    MUNICH FJS AIRPORT At 35km / 21.75 miles

  • By helicopter

    FÜRSTENFELDBRUCK At 30km / 18.64 miles

  • By train

    HAUPTBAHNHOF At 0.1km / 0.06 miles

  • By train

    OSTBAHNHOF At 6km / 3.75 miles

GPS :48.137948, 11.560171

Currently, close to our hotel

Augustiner Keller's Biergarten

From 01/01/2019 to 31/12/2019

At 857 m

Palaeontological Museum, visit

From 01/01/2019 to 31/12/2019

At 1.1 km

energy.transitions, exhibition

From 15/02/2018 to 19/08/2019

At 1.9 km

Villa Stuck in Munich, visit

From 01/01/2018 to 31/12/2019

At 2.9 km

The English Garden, stroll

From 01/01/2019 to 31/12/2019

At 3.8 km

The Museum of Rock in Munich, visit

From 01/01/2011 to 31/12/2019

At 4.1 km

The Hellabrunn Zoo in Munich

From 01/01/2019 to 31/12/2019

At 4.3 km

Munich BMW Museum, visit

From 01/01/2019 to 31/12/2019

At 4.5 km

Nymphenburg Palace, Munich, visit

From 01/01/2019 to 31/12/2019

At 5.5 km

Allianz Arena, Munich, visit

From 01/01/2018 to 31/12/2019

At 10 km

Our accommodations

No other 4-star house in Munich city centre has larger rooms: The Mercure Hotel München City Center offers standard, superior and privilege rooms and duplex suites. 167 rooms are air-conditioned and have free WIFI. A child up to 12 sleeps for free in the parents ' room. Your pet is welcome (fee 10 EUR/night).

Standard room with double bed and sofa or armchair

  • Max. number of persons: ‌2
  • Area: From 25
  • Views: City side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Privilege Room with double bed and sofa or chair

  • Max. number of persons: ‌4
  • Area: From 33
  • Views: City side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Superior Room with double bed and sofa or armchair

  • Max. number of persons: ‌3
  • Area: From 30
  • Views: City side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Standard Room with 1 single bed

  • Max. number of persons: ‌1
  • Area: From 18
  • Views: Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Superior Room with twin beds and an armchair

  • Max. number of persons: ‌3
  • Area: From 30
  • Views: City side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Privilege Room across two floors with a Queen-Size Bed

  • Max. number of persons: ‌2
  • Area: From 33
  • Views: City side, Courtyard side *
  • Most of the accommodation: Duplex *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Our restaurants and bars

RELAX FOOD,DRINKS AND YOU

Type of cuisine: Other cooking style

Feel at home in our Relax Restaurant. Enjoy delicious street food, quality wines from our winemakers, or one of local beers. We are particularly proud of our large Gin & Tonic selection. See for yourself!

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

RELAX - FOOD, DRINKS & YOU

Photo non contractuelle / Strictly non binding

Enjoy a glass from our MERCURE WINE LIST or be inspired by our GIN AND TONIC selection.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 80 m²

  • Maximum capacity: 70 people

  • Maximum banquet capacity: 42 people

Find out more

Our guest reviews for
Mercure Hotel Muenchen City Center

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

3,359 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

2,426 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Mercury Hotel

Customer review rating 4.5/5

Doug T. Couples - 10/07/2019 AccorHotels certified review

Very friendly staff, nice and clean rooms. Evening glass of wine on the patio was a nice way to relax and reflect on the day spent in Munich or surrounding areas.

Very good

Customer review rating 4.5/5

Moshe L. Families - 10/07/2019 AccorHotels certified review

Very good hotel, friendly staff, I’ll stay again in your hotel.

Overall satisfactory

Customer review rating 4.5/5

Anonymous Business - 09/07/2019 AccorHotels certified review

Clean and well maintained

Poor sleep due to one-size and thickness of duvets

Customer review rating 4.5/5

Mark Friends - 08/07/2019 AccorHotels certified review

Duvet far too warm. No alternatives available. Once the duvet is removed from it's cover, the cover is quickly kicked off because it is too small to be tucked in. No sheets large enough to be tucked in were available (I asked) and no blankets were available as a thinner replacement for the duvet. Shower cubicle leaked badly. Very few TV channels working, and no English language ones. Good points: rooms at the back are quiet. Double-door onto the corridor very good. Restaurant food good.

Dear Mr. A., Thank you for taking the time to tell us about your experience at the Mercure Munich City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I have to apologies for the fact that we do not have any extra duvets, I just ordered 12 small duvets,so next time we can bring one up immediately. Thanks for the hint with the missing TV programs; my technician will take care of this issue. We hope our explanations find your acceptance and we would be honored to welcome you back. With best regards Christian Koentopp – Host AccorInvest Germany GmbH MERCURE HOTEL MÜNCHEN CITY CENTER ________________________________________ Senefelder Straße 9 80336 - München Deutschland ________________________________________ T +49 (0) 89 55 13 2 - 109 F +49 (0) 89 59 64 44 E-mail : H0… mercure.com accorhotels.com

Very friendly and helpful front staff

Customer review rating 4.5/5

Melissa T. Couples - 08/07/2019 AccorHotels certified review

This hotel was great. I really enjoyed my stay here. I rarely ask for a comment card, but this time I wanted to fill one out because the staff, especially the front staff, was so accommodating. They went above and beyond to be helpful to me and my parents, who were visiting the city for the first time.

Customer review rating 4.5/5

S. Business - 08/07/2019 AccorHotels certified review

I forgot my tie - they help me to find it and sent it home

great business experience close to the downtime & main station

Customer review rating 4.5/5

Jl Business - 07/07/2019 AccorHotels certified review

very comfortable hotel close to the downtown, great breakfast, WiFi and mini bar included in price

Very good

Customer review rating 4.5/5

Anonymous Couples - 07/07/2019 AccorHotels certified review

Was happy with the room/staff/restaurant. Only thing I did not feel comfortable with was the street the hotel was located on. We did not feel totally safe

Lovely property

TripAdvisor rating 4.0/5

annenewzealand Couples - 06/07/2019 TripAdvisor review

Staff great, friendly, helpful and knowledgeable. Room was spacious with seperate sitting area, bathroom well equipped and bed comfortable. Loved the location adjacent to the railway station, Shops and restaurants. Breakfast was really, really good and kept us going for much of the day. The only drawback was the “free minibar” which consisted of one bottle each of beer and coke, and two bottles of sparkling water - for two people it was ridiculous. The other thing that really annoyed was the miserable single sachet of English breakfast tea and two little pods of milk. Honestly, if it is not used by occupants it will be used by the next guests. Very frustrating.

Excellent stay, helpful staff

Customer review rating 4.5/5

Romain Business - 05/07/2019 AccorHotels certified review

the restaurant staff was kind enough to offer me an option to eat even after the kitchen had claused

Great location

Customer review rating 4.5/5

Jay D. Couples - 04/07/2019 AccorHotels certified review

Hotel close to the main train station. Welcoming staff. Nice rooms.

Great stay

Customer review rating 4.5/5

Margaret Couples - 03/07/2019 AccorHotels certified review

Excellent staff, lovely room, fantastic breakfast and perfect location. Hated the misleading “free mini bar” which consisted of one bottle of beer 2 sparkling water and one bottle of coke - all this for two people? It was a joke. Also hated the meagre supplies at the tea/coffee station. People often like a cuppa when they arrive, maybe one at bedtime and one or two first thing in the morning. I had one English Breakfast sachet and there was only enough milk for two cups. Appears mean.

Appreciation

Customer review rating 4.5/5

Anonymous Families - 03/07/2019 AccorHotels certified review

We stayed for several nights and found that everything is better than we expected. Great service, very clean and tidy everywhere and convenient.

Very good and pleasant stay

Customer review rating 4.5/5

Anonymous Business - 01/07/2019 AccorHotels certified review

Nice rooms, good breakfast, all in all perfect stay

The worst hotel which I have ever experienced

Customer review rating 4.5/5

Anonymous Business - 01/07/2019 AccorHotels certified review

Not only in Muenchen City Center, but also in Garmisch-Partenkirchen, I have gotten quite unpleasant experiences. For the future, I will never ever use Mercure Hotel as platinum member of Accor hotel group

Dear Mr. A., Thank you for taking the time to tell us about your experience at the Mercure Hotel München City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that I will take the appropriate measures to address the problem and prevent future occurrence, if you would be so kind to let me know what exactly happened. As I was informed be my team, you will pick up your mobile on coming thursday, maybe you have a minute to talk with me? We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards Christian Köntopp Gastgeber / Host AccorInvest Germany GmbH MERCURE HOTEL MÜNCHEN CITY CENTER ________________________________________ Senefelder Straße 9 80336 - München Deutschland ________________________________________ T +49 (0) 89 55 13 2 - 109 F +49 (0) 89 59 64 44 E-mail : H0… mercure.com accorhotels.com

Friendly comfortable and practical

Customer review rating 4.5/5

Emmanuel P. Business - 29/06/2019 AccorHotels certified review

Mercure is my choice in Munich it’s immediate access to the station added with the welcoming lobby lounge and restaurant makes the stay comfortable and efficient . Try soup and ham there

Best hotel in Munich tht I had.

TripAdvisor rating 4.0/5

brisset6 Solo travel - 26/06/2019 TripAdvisor review

Located near Train Station and close to zentrum of town. Clean, modern and luxury included. Very good for short term and long term stays. Even if there is construction close no noise for the night Comparing with ohter hotel same price : very good.

A sanctuary in Munich

Customer review rating 4.5/5

R Couples - 24/06/2019 AccorHotels certified review

Enjoyed our stay in the Mercure Munich City Centre hotel. The very helpful check-in & check-out staff (Isabella + others), good breakfast with frequent renewal of fresh food. Room was very spacious though not so comfortable for sitting spaces. There were no power sockets on the very fine table. Carpet was grey and not brightly room enhancing. Hotel staff were very helpful with any of our queries.

Great location

Customer review rating 4.5/5

Helen Couples - 23/06/2019 AccorHotels certified review

Location, location 8 minutes from the train station, breakfast (heaps of selections), quick check in, love the little special things offered inside the room e.g. slippers, make up remover, and the only hotel we stayed that offers face washers (well done). Love the vibe with in but maybe you could convey a msg to your breakfast staff is to smile. Most of them are but their is always 1 or 2. Just remember they are the face of MERCURE but that doesnt dampen our stay with Mercure. Love to watch the chef helping the customers how to make a pancake (great customer service). Thank you for looking after us.

Wonderful staying in a beautiful hotel

Customer review rating 4.5/5

Cătălin N. Families - 22/06/2019 AccorHotels certified review

Enjoyed every second!! Wonderful and very helpful staff, huge and modern rooms, nicely decorated, great design of reception area and restaurant altogether, great overall experience!

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