Mercure Hotel Muenchen City Center 4 stars

TripAdvisor rating 4.0/5 2,489 reviews
Mercure Hotel Muenchen City Center
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+ 21 Services
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Room 1

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When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • Free mini-bar in all room categories

  • Young dynamic team, motivated to be hosts.

  • Innovative restaurant concept "Relax," feel at home.

  • Top location in the middle of Munich.

  • Varied events such as gin tastings or Wine & Dine.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public indoor parkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shopping
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre (Nearby)
  • Bicycles rental
Business services
  • 6 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Hotel Muenchen City Center

Senefelder Str. 9
80336
muenchen
germany

Tel: +4989551320

Fax: (+49)89/55132444

Contact email

Check-in from 15h00

Check out up to 12h00

  • U1 U2 U3 U4 :   U1 U2 U3 U4 HAUPTBAHNHOF

  • U7 U8 :   U7 U8 HAUPTBAHNHOF

  • S1 S8 :   S1 S8 HAUPTBAHNHOF

  • By plane

    MUNICH FJS AIRPORT At 35km / 21.75 miles

  • By helicopter

    FÜRSTENFELDBRUCK At 30km / 18.64 miles

  • By train

    HAUPTBAHNHOF At 0.1km / 0.06 miles

  • By train

    OSTBAHNHOF At 6km / 3.75 miles

GPS :48.137948, 11.560171

Our accommodations

No other 4-star house in Munich city centre has larger rooms: The Mercure Hotel München City Center offers standard, superior and privilege rooms and duplex suites. 167 rooms are air-conditioned and have free WIFI. A child up to 12 sleeps for free in the parents ' room. Your pet is welcome (fee 10 EUR/night).

Standard room with double bed

  • Max. number of persons: 2
  • Area: From 25
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Privilege Room with double bed and sofa or chair

  • Max. number of persons: 4
  • Area: From 33
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Superior Room with double bed and sofa or armchair

  • Max. number of persons: 3
  • Area: From 25
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Standard Room with 1 single bed

  • Max. number of persons: 1
  • Area: From 18
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Superior Room with twin beds and an armchair

  • Max. number of persons: 3
  • Area: From 25
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Privilege Room across two floors with a Queen-Size Bed

  • Max. number of persons: 2
  • Area: From 33
  • Most of the accommodation: DUPLEX *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Our restaurants and bars

RELAX FOOD,DRINKS AND YOU

Type of cuisine: Other cooking style

Feel at home in our Relax Restaurant. Enjoy delicious street food, quality wines from our winemakers, or one of local beers. We are particularly proud of our large Gin & Tonic selection. See for yourself!

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

RELAX - FOOD, DRINKS & YOU

Photo non contractuelle / Strictly non binding

Enjoy a glass from our MERCURE WINE LIST or be inspired by our GIN AND TONIC selection.

Midday

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Evening

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 80

  • Maximum capacity: 70 people

  • Maximum banquet capacity: 42 people

Find out more

Our guest reviews for
Mercure Hotel Muenchen City Center

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

3,682 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,489 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Convenient location

Customer review rating 4.5/5

Neil Solo - 07/11/2019 Confirmed reviews AccorHotels

The hotel is conveniently situated very close to the main train station and is a short walk from the city centre. The room was clean and functional and the staff were generally friendly and helpful. My only gripe was the slightly chaotic breakfast experience. They don't have enough dining space for the number of guests and the staff seem to run around a lot but not very efficiently. I was left standing around in the dining room while a member of staff pointed vaguely in the direction of some tables that were clearly occupied so I had to just sort myself out as they were too busy to help

Convenient location and nice perks

Customer review rating 4.5/5

Agyr Families - 05/11/2019 Confirmed reviews AccorHotels

Very good location close to main railway station. Room was reasonably spacious and well equipped, while the complimentary minibar was a nice touch

Comfy stay

Customer review rating 4.5/5

Anonymous Couples - 05/11/2019 Confirmed reviews AccorHotels

Loved the friendly staff, clean spacious room, clean toilet. Good vibes for the ambiance. Only 4 mins walk to the central train station.

A Lovely Break

Customer review rating 4.5/5

Happy T. Couples - 01/11/2019 Confirmed reviews AccorHotels

The hotel strategically located close to the central station and about 15mins away from the famous Marienplatz. Staff was very friendly and helpful, always willing to help and provide all necessary information. Check-in was fast and efficient. The room was very clean, spacious (was a premium room) modern decorated with a cozy look. Beds were rather comfortable. Pillows fluffy. Breakfast was very good. Overall, it was a fantastic experience.

Great place to stay in Munich

Customer review rating 4.5/5

Mw U. Couples - 31/10/2019 Confirmed reviews AccorHotels

Lovely quiet room with comfortable bed. Super breakfast. Convenient location.

Great location in Munich, and delicious breakfast.

Customer review rating 4.5/5

Mr. S. P. Couples - 30/10/2019 Confirmed reviews AccorHotels

This hotel is very near to Munich Train Station about 300 meters, and easily to take public transportation to anywhere in Germany & Europe.

Excellent Accomodation

Customer review rating 4.5/5

Anonymous Business - 29/10/2019 Confirmed reviews AccorHotels

I had a great time spending my time in munich at mercure. The room is very clean, the staffs excellent and friendly. The location are great considering it's near the station and marientplatz which becomes tourist destionation. The only matter is the food for breakfast since all weekend I only had similar menu on buffet.

Our stay in Muenchen

Customer review rating 4.5/5

Nasser A. Families - 29/10/2019 Confirmed reviews AccorHotels

The hotel was a bit busy since it was in the city center. We've got the rooms key cards very fast which was very nice of the Mercure staff. One of the two rooms was a bit noisy due to the maintenance that was going on close to the room. The rooms are nice , clean and tidy but the problem is the A/C is not cooling and the noise comes from the center of the area where people sit and talk and smoke as well. Our fridge wasn't cooling as well .

very good

Customer review rating 4.5/5

Yigal T. Business - 29/10/2019 Confirmed reviews AccorHotels

this in my 2nd stay in your hotel , and it's still very nice and comfortable place

Nice centrally located hotel

TripAdvisor rating 4.0/5

John B Couples - 27/10/2019 TripAdvisor review

Nice and comfortable hotel close to the city center and central station, with a helpful and friendly staff and an excellent, and varied breakfast. Some street noise, and the hotel is maybe a bit overpriced

Best hotel in Munich central

Customer review rating 4.5/5

Nishchaya D. Families - 25/10/2019 Confirmed reviews AccorHotels

We enjoyed to best, very good size of rooms clean equipped and very central. Staff very friendly and help full. Beds very comfortable and cosy.

A++++ hotel

Customer review rating 4.5/5

Judi S. Families - 19/10/2019 Confirmed reviews AccorHotels

I loved this hotel. The front desk was so friendly and accommodating. The room was clean and spacious. Complimentary coke, sprite, apple and orange juice, sparking water, still water, champagne, 2 beer, 3 apples, cookies in the room. My family loved it here. Close to everything...grocery store 1/2 block away, main train station 1 block away. Highly recommend.

Good comfortable bed and good breakfast. But terrible air conditioning and loud construction work outside.

Customer review rating 4.5/5

Arz Business - 17/10/2019 Confirmed reviews AccorHotels

Room was good. Bed was comfortable. Breakfast was a bit expensive but also good. The air conditioning was terrible. Almost not working. There was construction happening out side my room. So it get really loud at 7 in the morning.

comfortable, polite attendants, clean

Customer review rating 4.5/5

Rk Couples - 15/10/2019 Confirmed reviews AccorHotels

Very satisfied, great location for our needs.

Very convenient location

Customer review rating 4.5/5

Bill M. Families - 14/10/2019 Confirmed reviews AccorHotels

Rooms were spacious and comfortable and location was great. Breakfast buffet was quite good and all service personnel were friendly. I did have bed bug bites (11), though. I notified (and showed) some of the bites to the desk staff. The first suggested I had a food allergy, but said she'd have the cleaning staff check the room. Later in the day, I spoke to another front desk staff member who also suggested I might have a food allergy, but offered to change our room. Upon my request, he also agreed to "comp" our breakfast. The parking payment process was also not communicated to us which created a minor traffic inconvenience when checking out. All that said, I would still return if going back (especially if going to Octoberfest).

Amazing and welcoming!

Customer review rating 4.5/5

Sophia C. Couples - 13/10/2019 Confirmed reviews AccorHotels

Every employee was very helpful and super nice. Rooms were clean and very nice, breakfast was delicious and had great options.. overall amazing experience.

Great room toilet broken

Customer review rating 4.5/5

Norman Y. Couples - 13/10/2019 Confirmed reviews AccorHotels

The toilet flush was broken, I fixed it, partly, then reported it to reception on the way to breakfast first morning. It was not fixed over the next 2 days until we left. I repaired it at least 10 times myself. Very poor service.

Great location, good sized room, friendly helpful staff, and wonderful breakfasts

Customer review rating 4.5/5

David S. S. Couples - 12/10/2019 Confirmed reviews AccorHotels

We arrived at 9am from the Night Jet from Milan and our room was ready so we could shower and take a nap before exploring our first visit to Munich. Everyone was really helpful with directions and the morning breakfasts were something we looked forward to everyday. The location was great and convenient to the old city and to Octoberfest.

Loved the Mercure

Customer review rating 4.5/5

Justin Couples - 10/10/2019 Confirmed reviews AccorHotels

It was apparent from check in that the service here is great. The guy at the front desk was was funny and had a lot of personality. The room was clean and quieter than I expected being so close to one of the main roads leading to Oktoberfest. Overall, I feel like I made a great choice staying here.

No room available despite booking and paying peak rates

Customer review rating 4.5/5

Andy Friends - 09/10/2019 Confirmed reviews AccorHotels

I paid over £300 per night to book a room for 2 nights during the Oktoberfest. When I arrived there was no room and had to stay at an alternative hotel for one of the nights. Although this was paid by Mercure, it was away from my friends. More importantly I had to pack and check out of the alternative hotel on the first night and then wait to check in to the Mercure for the second night. This disrupted by plans for the day. When I pay so much in peak season I expect to be able to check in and have a room continuously for 2 days. I did ask if I could stay in the alternative hotel for the 2 days - there was room but your staff refused. Some compensation will go some way to restore my faith in Mercure which I have used many time including for my own wedding reception in the UK

Dear Mr. C., Thank you for taking the time to tell us about your experience at the Mercure Hotel München City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Sometimes it can happen that we have some connecting issues with our system, which was the reason why my colleagues of our front desk could not check you in at the first day. I perfectly understand your point and you can be sure all our efforts are concentrated in preventing future occurrences like this one. For your inconveniences, we want to give you an compensation of 100, 00€ for your first night while your stay with us. There are two options. We can send you the money with a bank transfer or give you the amount in Le Club points. Please let me know what do you prefer, and I will take care for a smooth process. I apologize again for the trouble while your stay and looking forward to your response. Best regards from Munich Daniel – Deputy Manager
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