Hotel - Mercure Hotel Muenchen City Center
Mercure Hotel Mercure Hotel

Mercure Hotel Muenchen City Center

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4.0/5 2,183 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
    • Russian
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange (Paying)
    • Gift shop/newspaper shop

Leisure and activities

  • Fitness centre  (Nearby)
  • Other sports activities
    • Bicycle hire facilities (Paying)
    • Jogging track (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-22:30
    • Opening hours : Week-end 06:30-22:30

Business services

  • 6 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

No other 4-star hotel in central Munich offers larger rooms. At the Mercure Hotel München City Center, you can choose between Standard, Superior and Privilege rooms or Maisonette suites. We can accommodate people withreduced mobility in our specially equipped rooms. All 167 rooms are air-conditioned and have free WIFI access. One child up to the age of 12 may sleep in their parents? room free of charge, and your pet is also welcome (charge of EUR 10/night).

  • 167 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Radio in bathroom
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 2,418 reviews

Our guest reviews for Mercure Hotel Muenchen City Center

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 2,183 reviews
TripAdvisor review
Couples - 17/05/2018
« Convenient hotel with historic connections »

Comfortable modern double room with pictures of Bavarian kings. A few minutes walk from main station, and within walking distance of the historic city centre. We opted for breakfast as local cafes were disappointing, but beer gardens and wine bars were close at hand for daytime and evening hospitality.

Our hotel has responded to the review
Our hotel has responded to the review

We thank you so much for your positive feedback. I am lucky that you liked our myroom created by our chef and maintenence manager. If we can do anything better for breakfast let us know, we will work on it. I will share this with my team and we will discuss. Best regards, Jörg Hansmann, General Manager

TripAdvisor review
Family - 16/05/2018
« Excellent location and welcome from the hotel. »

Very good location and good service. I was there on a family Holliday and enjoyed a lot the stay at Mercure and in Mercure. Great breakfast. I have booked a family package. However, i did not had 'communicating' rooms. I was very disappointed though the receptionist did his best and put us in 2 rooms close to each other.

AccorHotels certified review
Kuldip Business - 15/05/2018
« City centre hotel - great hotel »

I was pleasantly surprised by the maintenance of the hotel - it was above average. The staff were friendly and responsive - couldn’t fault them. The rooms were a good size and well maintained. Breakfast was value for money

AccorHotels certified review
Anonymous Families - 13/05/2018
« Good »

Nice situation, professional staff but little bit noisy during the nights

AccorHotels certified review
Anonymous Couples - 13/05/2018
« Good location »

Hotel near Hautbanhof was convenient for taking trains and joining tours. However neighbourhood is not the best but felt safe enough before 8pm

AccorHotels certified review
H. J. Families - 12/05/2018
« Great Experience »

Great and spacious room Clean and quiet Though I did not get a family room despite booking for it

AccorHotels certified review
Tania H. Solo - 11/05/2018
« Wonderful. Hotel close to all amenities & staff were great »

I loved staying with Mercure. The hotel was always clean & inviting & the staff were friendly & helpful. The only problem was that my room on the 7fh floor was quite warm especially in the unseasonable warm weather. A ceiling fan in the bedroom would have been great.

AccorHotels certified review
James Families - 09/05/2018
« Cheesecake for Breakfast! »

My brother and I had a great time and enjoyed our stay in your hotel. I would certainly return. Areas of brilliance: • Room – spacious, clean, plenty • Mini-bar – great touch • Coffee machine – ideal change from usual sachets • Breakfast – fantastic choice, service excellent and great cheesecake • Check-in/out - quick • Housekeeping – no issues • Hotel security & cleanliness - excellent Areas of improvement: • Shower screen – water floods floor • Toiletries - poor • Why not give complementary slippers with robes • On-line check-in – remove the credit card registering or ensure the email says pre-authorisation is zero (not 180 euros) • Breakfast – ensure enough plates/eggs • English newspapers please (one would do – no one reads FT!)

AccorHotels certified review
Suleiman O. O. Families - 08/05/2018
« Projects Developer »

We were happy with our stay at Mercure Hotel. Sometime some problems with Internet connection.

AccorHotels certified review
Dom Couples - 08/05/2018

Good

AccorHotels certified review
Debbie H. Couples - 30/04/2018
« Excellent »

Everything was perfect and special thanks to Mara in reservations who could not have been more helpful. We had to cancel our first break because of bad weather and airports closed. Mara arranged a new booking for us and organised everything. She also advised us on travelling to the hotel, so thankyou Mara. Also all of the staff were very pleasant and polite. I would have no hesitation in staying in the hotel again.

AccorHotels certified review
Steve A. Friends - 29/04/2018
« Munich hotel »

Nice hotel, great location shame about service and room facilities

AccorHotels certified review
Abdulla F. D. Families - 26/04/2018
« Mr. Abdulla »

Location is excellent, clean and big room.

AccorHotels certified review
Supak L. Families - 24/04/2018
« Nice and modern hotel near central station »

I like the hotel location near the Munchen train station. The rooms are nicely appointed. Staff are good. The parking is a little bit too pricey.

AccorHotels certified review
Tippawan Couples - 22/04/2018
« Good stay »

I had a great time here, good location very close to main train station and city center. Friendly receptionist and helpful staff. Very please with free mini bar ^^

AccorHotels certified review
Anonymous Business - 22/04/2018
« good but hot chocolate machine still not good »

good stay but for beakfast the machine for hot chocoloate is not working properly: either it does not work or the hot chocolate is really not good you should put some hot milk asire with some hot chocolate powder so that people can do it themelves I come every week and it is always the same problem, not tasty hot chocolote, either nothing or very bad taste

AccorHotels certified review
S. Friends - 20/04/2018
« Great stay in Munich »

Great location, great room, great staff !

TripAdvisor review
Business - 16/04/2018
« Nice hotel in good location »

Great hotel and looks very fresh. In a good location next to the Hbf. The only downside was a very weak shower and rooms were very warm. Wash difficult to keep windows open as street below is quite noisy throughout the night.

AccorHotels certified review
Jjm Families - 13/04/2018
« Good location, lovely room, friendly staff »

We stayed one night. We ordered dinner in-room when we arrived and it was delicious! The room was very roomy, clean and comfortable. The hotel itself is lovely and the ambience at breakfast was nice - breakfast choices were satisfactory. The location is good enough - a 10-15min walk to Marienplatz and about a 5-10min walk to the train station. Vey friendly and helpful staff!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jhoanna Aranez , We very much appreciate your comments regarding your stay at the Mercure Hotel München City Center. It is always a pleasure to receive positive feedback, especially from our valued LE CLUB ACCOR HOTELS Member. Thank you very much for your good voting and your nice words. It is a pleasure for me, to forward this to my team. For the price-value situation we will work constantly to develop. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jörg Hansmann General Manager AccorInvest Germany GmbH MERCURE HOTEL MÜNCHEN CITY CENTER ________________________________________ Senefelder Straße 9 80336 - München Deutschland ________________________________________ T +49 (0) 89 55 13 2 - 109 F +49 (0) 89 59 64 44 E-mail : H0… mercure.com accorhotels.com

AccorHotels certified review
Kieran R. Families - 12/04/2018
« very good value, good location, great spacious rooms, friendly staff. very positive experience »

very good value, good location, great spacious rooms, friendly staff. very positive experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Hotel München City Center. It is always a pleasure to receive positive feedback. It is great, to give this feedback also t my team. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you bach soon in Munich. Sincerely, Jörg Hansmann General Manager AccorInvest Germany GmbH MERCURE HOTEL MÜNCHEN CITY CENTER ________________________________________ Senefelder Straße 9 80336 - München Deutschland ________________________________________ T +49 (0) 89 55 13 2 - 109 F +49 (0) 89 59 64 44 E-mail : H0… mercure.com accorhotels.com

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