Mercure Hotel Atrium Braunschweig 3.5 stars

TripAdvisor rating 4.0/5 461 reviews
Mercure Hotel Atrium Braunschweig
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This hotel is Planet 21 Bronze

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Reduced mobility rooms
  • Pets allowed 10.00 EUR
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • Porter
Catering
  • Breakfast included in the price
  • 1 restaurant(s)
  • Room service
  • Snack & beverage machine
Leisure and activities
  • Fitness centre
  • Sauna
  • Bicycles rental (Nearby)
Business services
  • 10 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Hotel Atrium Braunschweig

Berliner Platz 3
38102
braunschweig
germany

Tel: +4953170080

Fax: (+49)531/7008125

Contact email

Check-in from 15h00

Check out up to 12h00

  • BUSLINIE :   419 420 421 4 HAUPTBAHNHOF

  • STRASSENBAHN :   1 2 HAUPTBAHNHOF

  • By plane

    HANOVER LANGENHAGEN At 65km / 40 miles

  • By car

    BRAUNSCHWEIG SUEDWEST At 3km / 1 miles

  • By train

    BRAUNSCHWEIG HAUPTBAHNHOF At 0km / 0 miles

GPS :52.253238, 10.53753

Our accommodations

At the 3-star-superior Mercure Hotel Atrium Braunschweig, you can choose between Standard Rooms with a single or double bed and Privilege Rooms with twin beds or a double bed plus sofa. All 130 rooms in our hotel have WIFI access and many are air-conditioned. One child up to the age of 12 may stay in their parents' room free of charge. We will provide one of our family rooms on request, subject to availability (charge applies). Your pet is welcome to stay (charge of EUR 10/night).

Standard Room with double bed

  • Max. number of persons: ‌2
  • Area: From 19
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Standard Room with single bed

  • Max. number of persons: ‌1
  • Area: From 16
  • Views: City side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Privilege Room with twin beds

  • Max. number of persons: ‌2
  • Area: From 27
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Privilege Room with a double bed and a sofa

  • Max. number of persons: ‌3
  • Area: From 43
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

ATRIUM LOUNGE

Type of cuisine: International

In our newly renovated "Atrium Lounge," we will indulge you with our selection of local and international dishes and fine wines. Watch all Bundesliga and Champions League games live on our large-screen TVs and enjoy our atrium when the weather is good.

Lunch

11:00 - 00:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

11:00 - 00:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 10

  • Maximum size: 420 m²

  • Maximum capacity: 250 people

  • Maximum banquet capacity: 150 people

Find out more

Our guest reviews for
Mercure Hotel Atrium Braunschweig

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

2,310 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

461 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

As always: Nice hotel, great service

Customer review rating 4.5/5

Laura Business - 05/06/2019 AccorHotels certified review

I stay here on a regular basis for business and wouldn't if I didn't enjoy it. Service is amazing, very friendly and forthcoming. Solid breakfast and comfy beds. Could receive some updates though but I was told this was planned.

Liebe Frau Z., vielen Dank, dass Sie sich wieder die Mühe gemacht haben uns zu bewerten. Es freut uns sehr, dass Sie erneut mit unseren Servicegedanken zufrieden waren. Natürlich hoffen wir, dass es bald mit den Umbaumaßnahmen speziell bei den Zimmern beginnt. Wir freuen uns, dass wir Sie bald wieder bei uns begrüßen dürfen. Mit freundlichen Grüßen Bianca Rosenberg Front Office Manager

Satisfied with amenities but was hoping to have a better view.

Customer review rating 4.5/5

Abubakr Business - 28/05/2019 AccorHotels certified review

Satisfactory but could have an improvement with bedding and pillows. Disappointing could not link my membership number on this reservation although it was a company booking.

Dear Mr. R., thank you for your feedback during your stay. Please ask the reception next time for another pillow. Also please give us a information that you prefer a room to the courtyard. Sincerely, Bianca Rosenberg Front Office Manager

Everything fine

Customer review rating 4.5/5

Dan Business - 08/04/2019 AccorHotels certified review

Simple, easy and good!

Dear Daniel, Thank you for your kind feedback. We are looking for your next visit. Sincerely, Bianca Rosenberg Front Office Manager

very nice hotel

Customer review rating 4.5/5

Anna Business - 14/03/2019 AccorHotels certified review

Very professional Staff, very nice breakfast, although I missed Bratwuerstchen for Breakfast.

Dear Anna, Thank you for your kind feedback. We are looking for your next visit. Sincerely, Bianca Rosenberg Front Office Manager

Solid hotel, lovely breakfast, great service

Customer review rating 4.5/5

Laura Business - 13/03/2019 AccorHotels certified review

I stay in this mercure hotel almost on a weekly basis and I wouldn't if I wasn't satisfied. While some rooms could use an update, everything is always clean and the service is remarkable. The fitness room is small but has all I need, the breakfast has a lovely selection, including cereal, fruit, different baked goods and there is non stop coffee.

Dear Laura, We very much appreciate your comments regarding your stay at the Mercure Atrium Braunschweig. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bianca Rosenberg Front Office Manager

Good, but my request to have a room within the court and NOT on the street was not taken into account

Customer review rating 4.5/5

J. Business - 21/02/2019 AccorHotels certified review

Good, but my request in my profile to have a room within the court and NOT on the street was not taken into account, whereas my assistant booked the room 2 months ago and with this reminder. No room were available anymore on the court when I check-in !!! I add really to insist towards the manager sothat she finds me another room on the court for the following 2 nights. She did it. I cannot sleep well if I am on the street side. I have already 3 nexts stays booked in March and April, so please make sure a room on the court as 443 for example is booked. Thank you for your understanding.

Dear Jaques, Thank you for taking your time to share your thoughts with us. We are really sorry that you did not get room towards the courtyard. We are trying to accomplish all guest requests, and we are very sorry that it did work this time. For your next stay, you made a reservation for a standard room with a queen size bed instead a of single bed. So we cannot give you the requested room 443, as it is a room with a single bed. But we reserved a room towards the courtyard for you. Would you be so kind to recheck your bookings? So far, we have only one for the 11th till 14th March 2019. We are looking forward to welcome you back to our hotel. Best regards With best regards Bianca Rosenberg Front Office Manager

3 nights in Braunschweig

Customer review rating 4.5/5

Paul L. Solo - 22/01/2019 AccorHotels certified review

I was expected and check-in was friendly and efficient. The room was fabulous, clean and everything worked correctly. All of the staff were friendly (bar, reception and breakfast).

Dear Paul, We very much appreciate your comments regarding your stay at the Mercure Atrium Braunschweig. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bianca Rosenberg Front Office Manager

Mona

Customer review rating 4.5/5

Mona Business - 20/01/2019 AccorHotels certified review

Satisfied

Dear Mehmet, thank you for your kind feedback. We are looking for your next visit. Sincerely, Bianca Rosenberg Front Office Manager

Overnight stop

Customer review rating 4.5/5

Wendy M. Couples - 06/01/2019 AccorHotels certified review

Nice clean room, professional staff, good location, good restaurant.

Dear Wendy, thank you for the time to share your moments with us. We are happy that you enjoyed your stay. We hope, that you come back soon. with best regards Bianca Rosenberg Front Office Manager

Great staff and excellent location.

Customer review rating 4.5/5

Jesse Business - 20/11/2018 AccorHotels certified review

From the moment I checked-in until my last night the service was exceptional. I would recommend to install air cleaners for the bathrooms. I'll repeat next time on Braunschweig.

Dear Isai Z., We very much appreciate your comments regarding your stay at the Mercure Hotel Atrium Braunschweig. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vanessa Kwiotek Reservation Manager

Personal service

Customer review rating 4.5/5

Peter Solo - 06/11/2018 AccorHotels certified review

I felt welcome - with a greeting from the hotel manager specifically to me

Dear Peter, thank you for your time to share your moments with us. We are happy that you enjoyed your stay. We hope that you come back soon. With best regards Bianca Rosenberg Front Office Manager

One of the best Mercure experiences

Customer review rating 4.5/5

Joyce Solo - 21/10/2018 AccorHotels certified review

A warm welcome, an upgraded room, and a good breakfast. The only drawback was the very poor wifi in my room. It was fine in the breakfast room and lounge.

Dear Joyce, We very much appreciate your comments regarding your stay at the Mercure Hotel Atrium Braunschweig. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vanessa Kwiotek Reservation Manager

Very satisfied as usual

Customer review rating 4.5/5

K. Business - 17/10/2018 AccorHotels certified review

Great rooms, great staff, which is why I always stay at Mercure BS. I wis however you had a bit of a mini-fridge in the rooms, or at least vending machines for food/beer. This is definitely missing. A K.

Dear Alexander, thank you for your great review. Why you write in english, your german ist perfect! We hope that you visit us again soon. With best regards Bianca Rosenberg Front Office Manager

Rooms and coomon areas

Customer review rating 4.5/5

Doğan G. Business - 27/09/2018 AccorHotels certified review

Bed and the room is small, but enough for single person. Clean rooms and the common area. I liked the decors al around the hotel.

Dear Dogan, thank you for your time to share your moments with us. We are happy that you like your room, even it was to small for you. We have also bigger beds or also more comfortable rooms. We hope that you visit us very soon. With best regards Bianca Rosenberg Front Office Manager

Review

TripAdvisor rating 4.0/5

Stephen O Solo travel - 26/09/2018 TripAdvisor review

Good location opposite Hauptbahnhof with short tram ride to town centre.My room was ready although I had arrived early. Presents and helpfully receptionist.Pleasant evening meal with excellent staff.Will stay again if I revisit this interesting town.

Dear Stephen O., thank you that you take the time to share your moments with us. We are happy that our stuff was very friendly and helpful to you. Also that you enjoyed the evening meal. We hope that you come back very soon. With best regards Bianca Rosenberg Front Office Manager

Very good hotel in excellent position.

TripAdvisor rating 4.0/5

Trevor97 Couples - 29/07/2018 TripAdvisor review

An older style hotel but with everything needed for a good stay. Large room with large bathroom , comfortable bed , great breakfast and friendly staff.Great location across the road from Railway station.

Dear Trevor97, thank you for your kind feedback and that you share your moments with us. We are happy that you like our large rooms with comfortable beds, our great breakfast and our friendly staff. We hope that you visit us very soon. With best regards Bianca Rosenberg Front Office Manager

The one and only hotel in Braunschweig for us

Customer review rating 4.5/5

Bernd K. Couples - 26/07/2018 AccorHotels certified review

We are staying in the Mercure Atrium hotel in Braunschweig since many, many years. That should say it all!!

Dear Bernd, thank you that you take your time to share your moments with us. It is a pleasure to hear, that we are the only hotel for you which you prefer in Braunschweig. We hope that you come back very soon. With best regards Bianca Rosenberg Front Office Manager
Customer review rating 4.5/5

Serge Families - 22/07/2018 AccorHotels certified review

Keep it up

Dear Serge, Thank you for your kind feedback. We are looking for your next visit. Sincerely, Bianca Rosenberg Front Office Manager

An excellent stopover

Customer review rating 4.5/5

Jrb Couples - 22/07/2018 AccorHotels certified review

Good room for a one night break on route from Kraków to the UK.m

Dear John, thank you for your kind feedback. We are looking for your next visit. Sincerely, Bianca Rosenberg Front Office Manager

It was fine

Customer review rating 4.5/5

Anonymous Solo - 16/07/2018 AccorHotels certified review

It was fine

Dear James, Thank you for your kind feedback. We are looking for your next visit. Sincerely, Bianca Rosenberg Front Office Manager
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