Mercure Hotel Atrium Braunschweig 3.5 stars

TripAdvisor rating 4.0/5 469 reviews
Mercure Hotel Atrium Braunschweig
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This hotel is Planet 21 Bronze

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Reduced mobility rooms
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • PorterPaying
Catering
  • Breakfast included in the price
  • 1 restaurant(s)
  • Room service
  • Snack & beverage machine
Leisure and activities
  • Fitness centre
  • Sauna
  • Bicycles rental (Nearby)
Business services
  • 10 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Hotel Atrium Braunschweig

Berliner Platz 3
38102
braunschweig
germany

Tel: +4953170080

Fax: (+49)531/7008125

Contact email

Check-in from 15h00

Check out up to 12h00

  • BUSLINIE :   419 420 421 4 HAUPTBAHNHOF

  • STRASSENBAHN :   1 2 HAUPTBAHNHOF

  • By plane

    HANOVER LANGENHAGEN At 65km / 40 miles

  • By car

    BRAUNSCHWEIG SUEDWEST At 3km / 1 miles

  • By train

    BRAUNSCHWEIG HAUPTBAHNHOF At 0km / 0 miles

GPS :52.253238, 10.53753

Our accommodations

At the 3-star-superior Mercure Hotel Atrium Braunschweig, you can choose between Standard Rooms with a single or double bed and Privilege Rooms with twin beds or a double bed plus sofa. All 130 rooms in our hotel have WIFI access and many are air-conditioned. One child up to the age of 12 may stay in their parents' room free of charge. We will provide one of our family rooms on request, subject to availability (charge applies). Your pet is welcome to stay (charge of EUR 10/night).

Standard Room with double bed

  • Max. number of persons: 2
  • Area: From 19
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

Standard Room with single bed

  • Max. number of persons: 1
  • Area: From 16
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

Privilege Room with twin beds

  • Max. number of persons: 2
  • Area: From 27
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

Privilege Room with a double bed and a sofa

  • Max. number of persons: 3
  • Area: From 43
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

Our restaurants and bars

ATRIUM LOUNGE

Type of cuisine: International

In our newly renovated "Atrium Lounge," we will indulge you with our selection of local and international dishes and fine wines. Watch all Bundesliga and Champions League games live on our large-screen TVs and enjoy our atrium when the weather is good.

Lunch

11:00 - 00:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

11:00 - 00:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 10

  • Maximum size: 420

  • Maximum capacity: 250 people

  • Maximum banquet capacity: 150 people

Find out more

Our guest reviews for
Mercure Hotel Atrium Braunschweig

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

2,472 reviews

tripadvisor

TripAdvisor Rating 4.0/5

469 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

The Braunschweig Trip

TripAdvisor rating 4.0/5

kipple381 Solo travel - 05/09/2019 TripAdvisor review

Hotel value for Money and a Good Location to move around Braunschweig. Breakfast was Good and all in all a very good stay in the Hotel easy in easy out and just across from the main Station so Transport was easy to find.

Perfekt

Customer review rating 4.5/5

Anonymous Families - 31/08/2019 AccorHotels review

Alles gut

Sehr geehrter Herr Höhner, vielen Dank für Ihre TOP Bewertung und die volle Punktzahl. Es freut mich dass wir Ihnen mit unserem Service, unseren Zimmern und der Lage so gut gefallen haben. Ich würde mich freuen, Sie auch bei Ihrem nächsten Braunschweig-Besuch wieder begrüßen zu dürfen. Mit freundlichen Grüßen Bianca Rosenberg Front Office Manager

Everything was fine, looking forward for my next stay.

Customer review rating 4.5/5

Chris Business - 19/08/2019 AccorHotels review

Everything was fine, looking forward for my next stay.

Dear Christian, Thank you for your kind feedback. We are looking for your next visit. Sincerely, Bianca Rosenberg Front Office Manager

No reasons to complain

Customer review rating 4.5/5

Anonymous Business - 23/07/2019 AccorHotels review

Overall very satisfying, only criticism (if any) the air condition was managed remotely while not in the room, even on colder days, which made the room a little too cold from time to time and also appears to be a waste of energy (for your hotel)

Dear Timo Thank you for your kind feedback. We are looking for your next visit. Thank you also for the criticism maybe if we renovate the rooms this is the next step to save the enviroment. Sincerely, Bianca Rosenberg Front Office Manager

good

Customer review rating 4.5/5

Anonymous Business - 03/07/2019 AccorHotels review

everything ok

Dear Mr. C., Thank you for your kind feedback. We are looking for your next visit. Sincerely, Bianca Rosenberg Front Office Manager

Nice stay, missed Air conditioning

Customer review rating 4.5/5

Chris Business - 19/06/2019 AccorHotels review

It was a nice stay, with a friendly welcome. I was a little bit surprised, to get a room without Air conditioning. I've asked for a room with Air conditioning for my next stay in August...

Dear Christian, Thank you for your kind feedback. For your next stay we have make a note that you want airconditioning. Sincerely, Bianca Rosenberg Front Office Manager

Our stay in June 2019

TripAdvisor rating 4.0/5

gandphammer Couples - 18/06/2019 TripAdvisor review

Very satisfied with our stay. The food and service at the restaurant were very good. We had the superior room and it was spacious. Located across from the train station with lots of public transportation but still a pleasant walk to the old town

Dear "grandphammer", Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Bianca Rosenberg Front Office Manager

It was ok

Customer review rating 4.5/5

Adam Couples - 11/06/2019 AccorHotels review

After switching rooms at midnight because it was too warm to sleep we got offered an AC room that was fine. Not sure why that wasnt offered the first place though.

Dear Adam, thank you that you take the time to share your moments with us. Please excuse us for not giving you an airconditioned room upon arrival. We are looking for your next visit. Sincerely, Bianca Rosenberg Front Office Manager

As always: Nice hotel, great service

Customer review rating 4.5/5

Laura Business - 05/06/2019 AccorHotels review

I stay here on a regular basis for business and wouldn't if I didn't enjoy it. Service is amazing, very friendly and forthcoming. Solid breakfast and comfy beds. Could receive some updates though but I was told this was planned.

Liebe Frau Z., vielen Dank, dass Sie sich wieder die Mühe gemacht haben uns zu bewerten. Es freut uns sehr, dass Sie erneut mit unseren Servicegedanken zufrieden waren. Natürlich hoffen wir, dass es bald mit den Umbaumaßnahmen speziell bei den Zimmern beginnt. Wir freuen uns, dass wir Sie bald wieder bei uns begrüßen dürfen. Mit freundlichen Grüßen Bianca Rosenberg Front Office Manager

Satisfied with amenities but was hoping to have a better view.

Customer review rating 4.5/5

Abubakr Business - 28/05/2019 AccorHotels review

Satisfactory but could have an improvement with bedding and pillows. Disappointing could not link my membership number on this reservation although it was a company booking.

Dear Mr. R., thank you for your feedback during your stay. Please ask the reception next time for another pillow. Also please give us a information that you prefer a room to the courtyard. Sincerely, Bianca Rosenberg Front Office Manager

Everything fine

Customer review rating 4.5/5

Dan Business - 08/04/2019 AccorHotels review

Simple, easy and good!

Dear Daniel, Thank you for your kind feedback. We are looking for your next visit. Sincerely, Bianca Rosenberg Front Office Manager

very nice hotel

Customer review rating 4.5/5

Anna Business - 14/03/2019 AccorHotels review

Very professional Staff, very nice breakfast, although I missed Bratwuerstchen for Breakfast.

Dear Anna, Thank you for your kind feedback. We are looking for your next visit. Sincerely, Bianca Rosenberg Front Office Manager

Solid hotel, lovely breakfast, great service

Customer review rating 4.5/5

Laura Business - 13/03/2019 AccorHotels review

I stay in this mercure hotel almost on a weekly basis and I wouldn't if I wasn't satisfied. While some rooms could use an update, everything is always clean and the service is remarkable. The fitness room is small but has all I need, the breakfast has a lovely selection, including cereal, fruit, different baked goods and there is non stop coffee.

Dear Laura, We very much appreciate your comments regarding your stay at the Mercure Atrium Braunschweig. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bianca Rosenberg Front Office Manager

Good, but my request to have a room within the court and NOT on the street was not taken into account

Customer review rating 4.5/5

J. Business - 21/02/2019 AccorHotels review

Good, but my request in my profile to have a room within the court and NOT on the street was not taken into account, whereas my assistant booked the room 2 months ago and with this reminder. No room were available anymore on the court when I check-in !!! I add really to insist towards the manager sothat she finds me another room on the court for the following 2 nights. She did it. I cannot sleep well if I am on the street side. I have already 3 nexts stays booked in March and April, so please make sure a room on the court as 443 for example is booked. Thank you for your understanding.

Dear Jaques, Thank you for taking your time to share your thoughts with us. We are really sorry that you did not get room towards the courtyard. We are trying to accomplish all guest requests, and we are very sorry that it did work this time. For your next stay, you made a reservation for a standard room with a queen size bed instead a of single bed. So we cannot give you the requested room 443, as it is a room with a single bed. But we reserved a room towards the courtyard for you. Would you be so kind to recheck your bookings? So far, we have only one for the 11th till 14th March 2019. We are looking forward to welcome you back to our hotel. Best regards With best regards Bianca Rosenberg Front Office Manager

3 nights in Braunschweig

Customer review rating 4.5/5

Paul L. Solo - 22/01/2019 AccorHotels review

I was expected and check-in was friendly and efficient. The room was fabulous, clean and everything worked correctly. All of the staff were friendly (bar, reception and breakfast).

Dear Paul, We very much appreciate your comments regarding your stay at the Mercure Atrium Braunschweig. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bianca Rosenberg Front Office Manager

Mona

Customer review rating 4.5/5

Mona Business - 20/01/2019 AccorHotels review

Satisfied

Dear Mehmet, thank you for your kind feedback. We are looking for your next visit. Sincerely, Bianca Rosenberg Front Office Manager

Overnight stop

Customer review rating 4.5/5

Wendy M. Couples - 06/01/2019 AccorHotels review

Nice clean room, professional staff, good location, good restaurant.

Dear Wendy, thank you for the time to share your moments with us. We are happy that you enjoyed your stay. We hope, that you come back soon. with best regards Bianca Rosenberg Front Office Manager

Great staff and excellent location.

Customer review rating 4.5/5

Jesse Business - 20/11/2018 AccorHotels review

From the moment I checked-in until my last night the service was exceptional. I would recommend to install air cleaners for the bathrooms. I'll repeat next time on Braunschweig.

Dear Isai Z., We very much appreciate your comments regarding your stay at the Mercure Hotel Atrium Braunschweig. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vanessa Kwiotek Reservation Manager

Personal service

Customer review rating 4.5/5

Peter Solo - 06/11/2018 AccorHotels review

I felt welcome - with a greeting from the hotel manager specifically to me

Dear Peter, thank you for your time to share your moments with us. We are happy that you enjoyed your stay. We hope that you come back soon. With best regards Bianca Rosenberg Front Office Manager

One of the best Mercure experiences

Customer review rating 4.5/5

Joyce Solo - 21/10/2018 AccorHotels review

A warm welcome, an upgraded room, and a good breakfast. The only drawback was the very poor wifi in my room. It was fine in the breakfast room and lounge.

Dear Joyce, We very much appreciate your comments regarding your stay at the Mercure Hotel Atrium Braunschweig. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vanessa Kwiotek Reservation Manager
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