Hotel - Mercure Hotel Atrium Braunschweig
Mercure Hotel Mercure Hotel

Mercure Hotel Atrium Braunschweig

4.0/5 418 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
  • Pets allowed 10  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine (Nearby)
    • Currency exchange
    • Gift shop/newspaper shop (Nearby)
    • Hairdressing salon (Nearby)
  • Porter

Leisure and activities

  • Sauna  (Nearby)
  • Beach and water sports  (Nearby)
    • Kayaking (Nearby)
    • Pedal boat (Nearby)
    • Rowing (Nearby)
  • Bicycles rental  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30 - 22:00 Uhr
    • Opening hours : Week-end 06:30 - 22:00 Uhr

Business services

  • 10 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

At the 3-star-superior Mercure Hotel Atrium Braunschweig, you can choose between Standard Rooms with a single or double bed and Privilege Rooms with twin beds or a double bed plus sofa. All 130 rooms in our hotel have WIFI access andmany are air-conditioned. One child up to the age of 12 may stay in their parents' room free of charge. We will provide one of our family rooms on request, subject to availability (charge applies). Your pet is welcome to stay (charge of EUR 10/night).

  • 130 rooms
  • 100% non-smoking hotel
  • 2 family rooms
  • 1 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • Pulse air
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

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4.5/5 AccorHotels Rating 1,726 reviews

Our guest reviews for Mercure Hotel Atrium Braunschweig

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating 418 reviews
Anonymous Business - 02/07/2018 AccorHotels certified review

Hotel is nice and clean. The food service is excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shane, We very much appreciate your comments regarding your stay at the Mercure Hotel Atrium Braunschweig. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bianca Rosenberg Front Office Manager

Frank B. Families - 26/06/2018 AccorHotels certified review
« Family-Trip »

Stay without complains, online booking worked well, rooms Ok as always

Our hotel has responded to the review
Our hotel has responded to the review

Dear Frank, We very much appreciate your comments regarding your stay at the Mercure Atrium Braunschweig. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bianca Rosenberg Front Office Manager

Mohammed E. Business - 05/06/2018 AccorHotels certified review
« luxurious but not pragmatic »

Beverages were refilled every day. Daily cleanup was performed in due time. Wireless internet connection was flaky a bit. And of course the lack of kitchenette and relevant cutlery broke the deal.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mohammed E., Thank you for taking the time to tell us about your experience at the Mercure Hotel Atrium Braunschweig. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vanessa Kwiotek Reservation Manager

Anonymous Business - 31/05/2018 AccorHotels certified review
« friendly staff and good breakfast, the only criticism is the size of the single bed which is too small for tall people »

Pleasant

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kerstin R., We very much appreciate your comments regarding your stay at the Mercure Atrium Braunschweig. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are already having plans for renovating our rooms, so the single rooms will get bigger beds. Thank you for your comment, this confirms our intention. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vanessa Kwiotek Reservation Manager

Van R. Business - 28/05/2018 AccorHotels certified review
« Below Average Mercure »

Warm room and no sport facility

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fred Van R., Thank you for taking the time to tell us about your experience at the Mercure Hotel Atrium Braunschweig. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Our hotel has also rooms with air conditioning. If you want you can contact us directly and we give you than this room. Also during your stay you could use the Fintess area just 100 meters away. Maybe you have not ask at the reception? But we open our own one next week. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bianca Rosenberg Front Office Manager

Enrique Couples - 17/05/2018 AccorHotels certified review
« Nice place, comfortable, and quiet »

The room was a nice size, good beds, fantastic breakfast and helpful staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Enrique, We very much appreciate your comments regarding your stay at the Mercure Hotel Atrium Braunschweig. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bianca Rosenberg Front Office Manager

Alex K. Business - 03/05/2018 AccorHotels certified review
« All is good »

Your pillows are too soft at that Mercure (Braunschweig). Over all very nice to stay there regularly. Also the receptionist is quite pretty.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alexander, we very much appreciate your comments regarding your stay at the Mercure Hotel Atrium Braunschweig. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bianca Rosenberg Front Office Manager

Andrew Solo - 12/04/2018 AccorHotels certified review
« Good location, quiet and comfortable »

Great location near train station. Nice room, friendly staff, comfortable room. Nice breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrew, We very much appreciate your comments regarding your stay at the Mercure Atrium Braunschweig. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bianca Rosenberg Front Office Manager

T K. Families - 10/04/2018 AccorHotels certified review
« Very enjoyable stay with very friendly and professional staff »

This is the third time I have stayed at this hotel. the locations is excellent for the station and town centre but most of all the rooms are spotlessly clean and are very comfortable and warm in the winter months. The staff at all levels were very friendly, helpful and professonal. The breakfast room and restaurant have a great choice of food which is all freshly cooked.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tina, We very much appreciate your comments regarding your stay at the Mercure Hotel Atrium Braunschweig. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bianca rosenberg Front Office Manager

Benjamin T. Business - 04/04/2018 AccorHotels certified review
« It was a very pleasant stay. »

I have stayed with this hotel a number of times before (all on business occasions). This year, I have discovered that the hotel has added a brand new lounge area. It was a great idea...I was able to relax in that lounge area after my business meeting; and at other times, I brought my lab top to the lounge area to do some work. Thus, this new lounge represents a much needed improvement to the hotel (which was getting a bit dated). Congratulation for making the improvement to the hotel and it has made my stay more pleasant than previous years.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.T., We very much appreciate your comments regarding your stay at the Mercure Hotel Atrium Braunschweig. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vanessa Kwiotek Reservation Manager

Dumitru P. Business - 08/03/2018 AccorHotels certified review
« in general it was ok. Only complain is about the single room bed, it was undersized. had to take care not to fall down in sleep »

in general it was ok. Only complain is about the single room bed, it was undersized. had to take care not to fall down in sleep

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dumitru, thank you very much that you take the time to share your moments with us. You can also book a bigger bed in the double standard room. Please call us next time, we will inform you about the different types. Sincerely, Bianca Rosenberg Front Office Manager

Anonymous Couples - 19/02/2018 AccorHotels certified review
« Friendly staff (Doris on reception was excellent), great room and good location »

WE felt very welcome in the hotel. It was quiet. The breakfast was excellent. WE had dinner one evening; soup great salad drowned in dressing. Overall experience very positive, it would encourage me to go back to a Mercure hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Walter D., We very much appreciate your comments regarding your stay at the Mercure Hotel Atrium Braunschweig. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and maybe you visit us in summer. Greetings back from Doris. Sincerely, Bianca Rosenberg Front Office Manager

Dominik W. Business - 16/02/2018 AccorHotels certified review
« relaxed »

Since I'm regularly in this hotel, I already know to appreciate the atmosphere and staff. There was nothing special this time - but this isn't meant in a negative way. I'm as satisfied as always and this won't be my last stay there! :)

Our hotel has responded to the review
Our hotel has responded to the review

Lieber Herr W., stellvertretend für das gesamte Team des Mercure Atrium Braunschweig möchten wir uns herzlich bei Ihnen bedanken. Wir freuen uns sehr über Ihr positives Feedback, zeigt es doch, dass Sie sich bei uns sehr wohlgefühlt haben. Dennoch würde ich mich sehr freuen, wenn Sie uns bei ihren nächsten Aufenthalt einfach mal ihre Wünsche mitteilen würden. Manchmal hatten Sie z.B. ein Priviledge Zimmer gehabt und jetzt immer Doppelzimmer im 40-er Gang. Wenn Sie die Premiumzimmer bevorzugen, können Sie uns das ruhig mitteilen. Auch wenn es nicht negativ gemeint war, so scheint Sie das doch zu beschäftigen. Lassen Sie uns doch deswegen noch mehr versuchen, Ihren Wünschen mehr Gerecht zu werden. Ich habe schon eine Notiz für die nächste Woche hinterlassen. Dort werden wir Sie auf Ihre Wünsche ansprechen. Ich freue mich, Sie nächste Woche wieder bei uns bgerüßen zu dürfen. Bianca Rosenberg Front Office Manager

Jb Business - 16/02/2018 AccorHotels certified review
« Served the basic needs »

Very friendly staff at reception. First key-card didn't work. Room o.k. Shower very small. NO body lotion in bathroom. Breakfast: food o.k. but many little complaints: e.g. orange juice empty, tap for hot water in wrong angle, waiter askedm whether he should bring coffe and send me to tea-bar, when I saked for tea instead of offering to get me some,..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wilfried, Thank you for taking the time to tell us about your experience at the Mercure Hotel Atrium Braunschweig. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bianca Rosenberg Front Office Manager

Anonymous Business - 16/02/2018 AccorHotels certified review
« Convenient stay for business »

Helpful service on reception and friendly polite staff at breakfast. Small single room but clean facilities, and appreciated the spare pillows in the room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jim, We very much appreciate your comments regarding your stay at the Mercure Hotel Atrium Braunschweig. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bianca Rosenberg Front Office Manager

Karl Families - 31/01/2018 AccorHotels certified review
« Welcoming and relaxing »

As a repeat guest, at this hotel, i found the welcome very nice indeed. They even remembered who i was after about 2 year absence. Room was clean, comfortable and warm. And the breakfast was fantastic, even with the new pricing. Cannot go wrong with that. Makes no sense not to have the breakfast if you have time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Karl, We very much appreciate your comments regarding your stay at the Mercure Hotel Atrium Braunschweig. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bianca Rosenberg Front Office Manager

Attila L. Business - 20/01/2018 AccorHotels certified review
« Ok »

I placed regular bookings until March and I'm there for business. Since I usually dont need breakfast nor lunchbag, I'd like to have no-breakfast option for my room. This is only important for taxing purposes: I do not mind to pay the same price for the room without breakfast that I'm paying with breakfast, but the VAT item should only be room, not room VAT + breakfast VAT. Thanks for your assistance. Looking forward for your response.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Attila, thank you for the time that you share your comments with us. Our prices are only with breakfast and we can not give you rates just with the room nights. The opportunity we have is, that we separate the bills. Than you pay room and breakfast, but you can get one invoice for the room and one for the breakfast. Unfortunately we can not make a business package on the invoice. Please get back to me what we should do with your invoices in the future. Sincerely, Bianca Rosenberg Front Office Manager

Henning Families - 28/12/2017 AccorHotels certified review
« Very satisfied »

We booked a superior room and it was huge. The room was clean, the breakfast was good, the staff was friendly and there were a lot of small extras, such as shampoo, lotion, shower gel, a dental kit, a water bottle and an espresso machine in the room. The location is good, right across the street from the train station and just a 10 minute walk to the city center. Overall we were very satisfied and the hotel is definitely good value for money.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Henning, We very much appreciate your comments regarding your stay at the Mercure Hotel Atrium Braunschweig. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bianca Rosenberg Front Office Manager

Bernd K. Couples - 19/12/2017 AccorHotels certified review
« Extremely satisfying!!! »

We stay at this hotel since a few years, We always got the best service there is and we never had any reason whatsoever to complain.The lobby has recently refurbished. Unfortunately they did not bring the bar back downstairs where it was for years and where it should be.The management should think about it again!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bernd, We very much appreciate your comments regarding your stay at the Mercure Hotel Atrium Braunschweig. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. A lot of Greetings from Erika and Doris :) Sincerely, Bianca Rosenberg Front Office Manager

Manuel G. A. Business - 17/12/2017 AccorHotels certified review
« Nice stay. Clean. »

Room was always clean. Breakfast was acceptable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Manuel Gonzalez A., We very much appreciate your comments regarding your stay at the Mercure Hotel Atrium Braunschweig. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We wish you also a nice Christmas time. Sincerely, Bianca Rosenberg Front Office Manager

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