Hotel - Mercure Hotel Atrium Braunschweig
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Mercure Hotel

Mercure Hotel Atrium Braunschweig

Berliner Platz 3 
38102  BRAUNSCHWEIG
GERMANY

368 reviews
TripAdvisor Rating Based on 368 reviews
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
  • Pet allowed 10  EUR
  • Well-being (Nearby)
    • Massage (Nearby)
    • Solarium (Paying, Nearby)
  • Beach and water sports (Nearby)
    • Kayaking (Nearby)
    • Pedal boat (Nearby)
    • Rowing (Nearby)

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
  • Pet allowed 10  EUR
  • Air Conditioning
  • Languages spoken at the hotel
    • German
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine (Nearby)
    • Currency exchange
    • Gift shop/newspaper shop (Nearby)
    • Hairdressing salon (Nearby)
  • Porter

Leisure and activities

  • Well-being (Nearby)
    • Massage (Nearby)
    • Solarium (Paying, Nearby)
  • Beach and water sports (Nearby)
    • Kayaking (Nearby)
    • Pedal boat (Nearby)
    • Rowing (Nearby)
  • Bicycle hire facilities  (Nearby)

Catering

  • 1 restaurant(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30 - 22:00 Uhr
    • Opening hours : Week-end 06:30 - 22:00 Uhr

Business services

  • 14 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

At the 3-star-superior Mercure Hotel Atrium Braunschweig, you can choose between Standard Rooms with a single or double bed and Privilege Rooms with twin beds or a double bed plus sofa. All 130 rooms in our hotel have WIFI access andmany are air-conditioned. One child up to the age of 12 may stay in their parents' room free of charge. We will provide one of our family rooms on request, subject to availability (charge applies). Your pet is welcome to stay (charge of EUR 10/night).

  • 130 rooms
  • 130 non-smoking rooms
  • 2 family rooms
  • 1 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • Pulse air
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • High speed transmission line
    • Minibar
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 1,151 reviews

Our guest reviews for Mercure Hotel Atrium Braunschweig

100% certified reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 368 reviews
Certificate of excellence 2016
AccorHotels certified review
Angus R. Solo - 27/06/2017
« This hotel, even though the building is not new, the standard and quality of service gets better every year I stay there »

I think that the overall standard of this hotel is excellent and very good value for money. The staff at reception are very professional and helpful. On arrival having done on line check in, I was greeted immediately and your staff were very quick to change my room to the "quieter' side. The standard of room was excellent. The bathroom was fabulous (A huge bath). The room was spotless and the bed was very comfortable. Internet connection was easy to connect to and very fast. In the morning I enjoyed a nice cup of tea (but please include normal black tea for us British guests) and the standard of breakfast was excellent. A very wide range of products and all of an excellent fresh standard. I travel to the UK by car once a year. Normally I stay in this hotel on my return to Poland, however next year I will stay in this hotel both going to the UK and coming back. Excellent hotel - Great value for money - Excellent service. I would definately recommend this hotel to my colleagues, family and friends.

AccorHotels certified review
Allan Solo - 27/06/2017
« Nice hotel with very good service »

The hotel is ideally placed for the station and the staff were very helpful and friendly. The breakfast selection was also very good.

AccorHotels certified review
Anonymous Families - 25/04/2017

One of best stays in Mercure

AccorHotels certified review
Anonymous Business - 13/04/2017

Excellent.

AccorHotels certified review
Anonymous Business - 03/04/2017

Overall, an average experience but the breakfast service a disappointment. It just appears that there is something wrong in the working culture of breakfast team. I had breakfast on three consecutive days with the same observation: every morning it was difficult to find a seat in the half-empty room, as the tables were full of dirty dishes. Three members of staff were wandering around but not really doing much about cleaning. Rarely one can witness this kind of unprofessional working (hopefully not laziness). Otherwise, the hotel reception and restaurant were fine with friendly service.

TripAdvisor certified review
Couples - 23/03/2017
« very good »

We stay 1 night at mercure hotel in braunswiege germany. I was a very good hotel. Very nice room, very clean. We eat at hotel resturant and the food was very very good. The sevice at the resturant was a nice young mann, very helpfull. The breakfeast was soo good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nielsen, we very much appreciate your comments regarding your stay at the Mercure Hotel Atrium Braunschweig. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. With best regards Bianca Rosenberg Front Office Manager

AccorHotels certified review
Anonymous Solo - 20/03/2017

My favourite Accor hotel: all brands!! VERY helpful, friendly staff, quiet, comfortable room, excellent breakfast, though the hot breakfast items(bacon/speck and sausages) were empty when I arrived and were still empty half an hour later!

AccorHotels certified review
Anonymous Friends - 17/03/2017

I would have liked a clock and USB charging outlets in the room. Staff was excellent, Room was clean.Breakfast was very good except for the pancakes.

AccorHotels certified review
Anonymous Business - 29/01/2017

Rezeption sehr kompetent

AccorHotels certified review
Anonymous Business - 27/01/2017

friendly staff, clean rooms, really good facilities. Perfect

AccorHotels certified review
Anonymous Business - 15/01/2017

I loved it! Nice rooms, wonderful food and excellent and friendly service.

AccorHotels certified review
Anonymous Solo - 10/01/2017

Comfortable, quiet.....excellent as always these days! This hotel has improved so much during the last few years: it is now the best Accor hotel that I stay in, and I always look forward to being in Braunschweig. Superb staff!!

TripAdvisor certified review
Solo travel - 10/01/2017
« The best Accor hotel that I regularly stay in! »

Really friendly, helpful staff, very comfortable, quiet, 1 minute from train station, trams, buses etc. All rooms face inwards towards an atrium. Tram 1 to city centre.Bus 411 to Staatstheater Barunschweig

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rimsky12, we very much appreciate your comments regarding your stay at the Mercure Hotel Atrium Braunschweig. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bianca Rosenberg Front Office Manager

AccorHotels certified review
Anonymous Business - 13/12/2016

Perfect, like always when i'm staying at Mercure in BS.

AccorHotels certified review
Anonymous Families - 11/12/2016

Consistent , great service. I would like to issue a higher figure however a few points to improve : 1) a couple of shelves in the wardrobe where broken 2) the was not an in room safe Room210 All in all these are minor points and happy with stay

AccorHotels certified review
Anonymous Couples - 06/12/2016

As expected in a Mercure, very helpful staff comfortable room

AccorHotels certified review
Anonymous Couples - 04/12/2016

Very friendly and attentive staff across all areas; check-in/ check-out, breakfast and in particular the bar/dinner staff

AccorHotels certified review
Anonymous Business - 28/11/2016

A pleasure as always

AccorHotels certified review
Anonymous Business - 18/11/2016

Room service was not satisfactory. Lot of rain drop on metal parts noise in the room

AccorHotels certified review
Anonymous Couples - 12/11/2016

We are staying with you since a few years now - and are always very satisfied.There is nothing to add on the positive side. On the 'negative' side there are two items I would like to mention: 1. It is a shame that you decided to move the bar to the first floor. There is absolutely no atmosphere any longer and I hope that you might revise your decision.2. Since you included the breakfast in the room price the quality of the breakfast does not seem to be the same any longer. Both measures + the omission of the TV magazine must be all cost saving measures though the room prices for your hotel for a place like Braunschweig are pretty high.

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