Hotel - Mercure Hotel Atrium Braunschweig
Mercure Hotel Mercure Hotel

Mercure Hotel Atrium Braunschweig

4.0/5 428 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine (Nearby)
    • Currency exchange
    • Gift shop/newspaper shop (Nearby)
    • Hairdressing salon (Nearby)
  • Porter

Leisure and activities

  • Sauna  (Nearby)
  • Beach and water sports  (Nearby)
    • Kayaking (Nearby)
    • Pedal boat (Nearby)
    • Rowing (Nearby)
  • Bicycles rental  (Nearby)

Catering

  • Breakfast included in the price
  • 1 restaurant(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30 - 22:00 Uhr
    • Opening hours : Week-end 06:30 - 22:00 Uhr

Business services

  • 10 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

At the 3-star-superior Mercure Hotel Atrium Braunschweig, you can choose between Standard Rooms with a single or double bed and Privilege Rooms with twin beds or a double bed plus sofa. All 130 rooms in our hotel have WIFI access andmany are air-conditioned. One child up to the age of 12 may stay in their parents' room free of charge. We will provide one of our family rooms on request, subject to availability (charge applies). Your pet is welcome to stay (charge of EUR 10/night).

  • 130 rooms
  • 100% non-smoking hotel
  • 2 family rooms
  • 1 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • Pulse air
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating 1,822 reviews

Our guest reviews for Mercure Hotel Atrium Braunschweig

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 428 reviews
Trevor97 Couples - 29/07/2018 TripAdvisor review
« Very good hotel in excellent position. »

An older style hotel but with everything needed for a good stay. Large room with large bathroom , comfortable bed , great breakfast and friendly staff.Great location across the road from Railway station.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Trevor97, thank you for your kind feedback and that you share your moments with us. We are happy that you like our large rooms with comfortable beds, our great breakfast and our friendly staff. We hope that you visit us very soon. With best regards Bianca Rosenberg Front Office Manager

Bernd K. Couples - 26/07/2018 AccorHotels certified review
« The one and only hotel in Braunschweig for us »

We are staying in the Mercure Atrium hotel in Braunschweig since many, many years. That should say it all!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bernd, thank you that you take your time to share your moments with us. It is a pleasure to hear, that we are the only hotel for you which you prefer in Braunschweig. We hope that you come back very soon. With best regards Bianca Rosenberg Front Office Manager

Serge Families - 22/07/2018 AccorHotels certified review

Keep it up

Our hotel has responded to the review
Our hotel has responded to the review

Dear Serge, Thank you for your kind feedback. We are looking for your next visit. Sincerely, Bianca Rosenberg Front Office Manager

Jrb Couples - 22/07/2018 AccorHotels certified review
« An excellent stopover »

Good room for a one night break on route from Kraków to the UK.m

Our hotel has responded to the review
Our hotel has responded to the review

Dear John, thank you for your kind feedback. We are looking for your next visit. Sincerely, Bianca Rosenberg Front Office Manager

Anonymous Solo - 16/07/2018 AccorHotels certified review
« It was fine »

It was fine

Our hotel has responded to the review
Our hotel has responded to the review

Dear James, Thank you for your kind feedback. We are looking for your next visit. Sincerely, Bianca Rosenberg Front Office Manager

Anonymous Business - 02/07/2018 AccorHotels certified review

Hotel is nice and clean. The food service is excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shane, We very much appreciate your comments regarding your stay at the Mercure Hotel Atrium Braunschweig. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bianca Rosenberg Front Office Manager

Frank B. Families - 26/06/2018 AccorHotels certified review
« Family-Trip »

Stay without complains, online booking worked well, rooms Ok as always

Our hotel has responded to the review
Our hotel has responded to the review

Dear Frank, We very much appreciate your comments regarding your stay at the Mercure Atrium Braunschweig. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bianca Rosenberg Front Office Manager

Mohammed E. Business - 05/06/2018 AccorHotels certified review
« luxurious but not pragmatic »

Beverages were refilled every day. Daily cleanup was performed in due time. Wireless internet connection was flaky a bit. And of course the lack of kitchenette and relevant cutlery broke the deal.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mohammed E., Thank you for taking the time to tell us about your experience at the Mercure Hotel Atrium Braunschweig. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vanessa Kwiotek Reservation Manager

Anonymous Business - 31/05/2018 AccorHotels certified review
« friendly staff and good breakfast, the only criticism is the size of the single bed which is too small for tall people »

Pleasant

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kerstin R., We very much appreciate your comments regarding your stay at the Mercure Atrium Braunschweig. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are already having plans for renovating our rooms, so the single rooms will get bigger beds. Thank you for your comment, this confirms our intention. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vanessa Kwiotek Reservation Manager

Van R. Business - 28/05/2018 AccorHotels certified review
« Below Average Mercure »

Warm room and no sport facility

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fred Van R., Thank you for taking the time to tell us about your experience at the Mercure Hotel Atrium Braunschweig. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Our hotel has also rooms with air conditioning. If you want you can contact us directly and we give you than this room. Also during your stay you could use the Fintess area just 100 meters away. Maybe you have not ask at the reception? But we open our own one next week. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bianca Rosenberg Front Office Manager

Enrique Couples - 17/05/2018 AccorHotels certified review
« Nice place, comfortable, and quiet »

The room was a nice size, good beds, fantastic breakfast and helpful staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Enrique, We very much appreciate your comments regarding your stay at the Mercure Hotel Atrium Braunschweig. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bianca Rosenberg Front Office Manager

Alex K. Business - 03/05/2018 AccorHotels certified review
« All is good »

Your pillows are too soft at that Mercure (Braunschweig). Over all very nice to stay there regularly. Also the receptionist is quite pretty.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alexander, we very much appreciate your comments regarding your stay at the Mercure Hotel Atrium Braunschweig. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bianca Rosenberg Front Office Manager

Andrew Solo - 12/04/2018 AccorHotels certified review
« Good location, quiet and comfortable »

Great location near train station. Nice room, friendly staff, comfortable room. Nice breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrew, We very much appreciate your comments regarding your stay at the Mercure Atrium Braunschweig. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bianca Rosenberg Front Office Manager

T K. Families - 10/04/2018 AccorHotels certified review
« Very enjoyable stay with very friendly and professional staff »

This is the third time I have stayed at this hotel. the locations is excellent for the station and town centre but most of all the rooms are spotlessly clean and are very comfortable and warm in the winter months. The staff at all levels were very friendly, helpful and professonal. The breakfast room and restaurant have a great choice of food which is all freshly cooked.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tina, We very much appreciate your comments regarding your stay at the Mercure Hotel Atrium Braunschweig. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bianca rosenberg Front Office Manager

Benjamin T. Business - 04/04/2018 AccorHotels certified review
« It was a very pleasant stay. »

I have stayed with this hotel a number of times before (all on business occasions). This year, I have discovered that the hotel has added a brand new lounge area. It was a great idea...I was able to relax in that lounge area after my business meeting; and at other times, I brought my lab top to the lounge area to do some work. Thus, this new lounge represents a much needed improvement to the hotel (which was getting a bit dated). Congratulation for making the improvement to the hotel and it has made my stay more pleasant than previous years.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.T., We very much appreciate your comments regarding your stay at the Mercure Hotel Atrium Braunschweig. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vanessa Kwiotek Reservation Manager

Dumitru P. Business - 08/03/2018 AccorHotels certified review
« in general it was ok. Only complain is about the single room bed, it was undersized. had to take care not to fall down in sleep »

in general it was ok. Only complain is about the single room bed, it was undersized. had to take care not to fall down in sleep

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dumitru, thank you very much that you take the time to share your moments with us. You can also book a bigger bed in the double standard room. Please call us next time, we will inform you about the different types. Sincerely, Bianca Rosenberg Front Office Manager

Anonymous Couples - 19/02/2018 AccorHotels certified review
« Friendly staff (Doris on reception was excellent), great room and good location »

WE felt very welcome in the hotel. It was quiet. The breakfast was excellent. WE had dinner one evening; soup great salad drowned in dressing. Overall experience very positive, it would encourage me to go back to a Mercure hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Walter D., We very much appreciate your comments regarding your stay at the Mercure Hotel Atrium Braunschweig. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and maybe you visit us in summer. Greetings back from Doris. Sincerely, Bianca Rosenberg Front Office Manager

Dominik W. Business - 16/02/2018 AccorHotels certified review
« relaxed »

Since I'm regularly in this hotel, I already know to appreciate the atmosphere and staff. There was nothing special this time - but this isn't meant in a negative way. I'm as satisfied as always and this won't be my last stay there! :)

Our hotel has responded to the review
Our hotel has responded to the review

Lieber Herr W., stellvertretend für das gesamte Team des Mercure Atrium Braunschweig möchten wir uns herzlich bei Ihnen bedanken. Wir freuen uns sehr über Ihr positives Feedback, zeigt es doch, dass Sie sich bei uns sehr wohlgefühlt haben. Dennoch würde ich mich sehr freuen, wenn Sie uns bei ihren nächsten Aufenthalt einfach mal ihre Wünsche mitteilen würden. Manchmal hatten Sie z.B. ein Priviledge Zimmer gehabt und jetzt immer Doppelzimmer im 40-er Gang. Wenn Sie die Premiumzimmer bevorzugen, können Sie uns das ruhig mitteilen. Auch wenn es nicht negativ gemeint war, so scheint Sie das doch zu beschäftigen. Lassen Sie uns doch deswegen noch mehr versuchen, Ihren Wünschen mehr Gerecht zu werden. Ich habe schon eine Notiz für die nächste Woche hinterlassen. Dort werden wir Sie auf Ihre Wünsche ansprechen. Ich freue mich, Sie nächste Woche wieder bei uns bgerüßen zu dürfen. Bianca Rosenberg Front Office Manager

Jb Business - 16/02/2018 AccorHotels certified review
« Served the basic needs »

Very friendly staff at reception. First key-card didn't work. Room o.k. Shower very small. NO body lotion in bathroom. Breakfast: food o.k. but many little complaints: e.g. orange juice empty, tap for hot water in wrong angle, waiter askedm whether he should bring coffe and send me to tea-bar, when I saked for tea instead of offering to get me some,..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wilfried, Thank you for taking the time to tell us about your experience at the Mercure Hotel Atrium Braunschweig. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bianca Rosenberg Front Office Manager

Anonymous Business - 16/02/2018 AccorHotels certified review
« Convenient stay for business »

Helpful service on reception and friendly polite staff at breakfast. Small single room but clean facilities, and appreciated the spare pillows in the room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jim, We very much appreciate your comments regarding your stay at the Mercure Hotel Atrium Braunschweig. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bianca Rosenberg Front Office Manager

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