Hotel - Mercure Caen Centre Port de Plaisance Hotel
Mercure Hotel Mercure Hotel

Mercure Caen Centre Port de Plaisance Hotel

4.0/5 876 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Nearby)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 10  EUR
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Russian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Electric car recharging units
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Hairdressing salon
  • Porter

Leisure and activities

  • Fitness centre
  • Other sports activities  (Nearby)
    • Billiards/Snooker (Nearby)
    • Bowling (Nearby)
    • Karting facilities (Nearby)
    • Skating rink (Nearby)

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12:00-14:00/19:00-22:00

Business services

  • 17 meeting room(s)
  • Conventions hotel
  • Copy/print service available
See all services

Hotel location

Our rooms

Choose from our Standard Rooms, with views over the marina or with calmer views over the terrace, or our Privilege Rooms to make the most of a wider range of services.

  • 126 rooms
  • 126 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • 14 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Turn down service
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 2,913 reviews

Our guest reviews for Mercure Caen Centre Port de Plaisance Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 876 reviews
Anonymous Business - 07/03/2019 AccorHotels certified review
« RAS »

RAS

David M. Couples - 06/03/2019 AccorHotels certified review
« Friendly Hotel »

This hotel is in the Centre of Caen. It is about a 15/20 minute drive from the Ferry Port, depending on the amount of Traffic. There is on site Partking for 12 Euros per night and a public car park opposite the hotel. Staff are friendly and we had a trouble free stay. We used room service for Dinner and Breakfast and the service was efficient. The only disappointment was that from the booking information we thought the hotel was nearer the Port and as we had an early ferry had to get up earlier than we had originally planned.

Andrew Business - 01/03/2019 AccorHotels certified review

Great comfortable stay in the centre of Caen in a privilege room. Close to chateaux and historic restaurant area but quiet at night. Great breakfast and added convenience of underground car park

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrew, Thank you so much for your kind feedback. we are very happy that you totally enjoyed your stay with us ! We are looking forward to welcome you back in the near future, Best regards, Lucie

Couples - 21/02/2019 TripAdvisor review
« NICE TO BE BACK AGAIN »

We stay at this hotel regularly and always look forward to our visits. The hotel is very comfortable and has very good parking facilities. The staff are always very welcoming and really care about their guests. Location is great for the town centre and many good places to eat.

Dave Couples - 19/02/2019 AccorHotels certified review
« Quand pourons nous retournons? C'etait super! »

Comfortable, clean, convenient! Exactly what was needed. We have stayed here before and love returning. The staff are friendly, the welcome is warm and the breakfast is good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister C, Thanks a lot for your feedback and the effort to write in english (almost perfect ;) ). It is a real pleasure for us to know that our guest enjoyed the hotel and come back ! A bientôt, Charlotte.

Rrrrr Business - 07/02/2019 AccorHotels certified review
« Ras »

Rad

Catherine Business - 01/02/2019 AccorHotels certified review
« Great service and facility »

Convenient hotel with lots of services; easy to stay at for business trip

Anonymous Business - 31/01/2019 AccorHotels certified review
« Great staff, great location, average hotel »

Eventhough I booked a twin bed in my room, I got 2x single bed side by side. It was impossible to take a shower without flooding the bathroom unfortunately (the door of the shower could not close).

Lesley S. Couples - 29/01/2019 AccorHotels certified review
« Great location »

Friendly welcome at Reception. Good sized room, bathroom and very comfortable beds. The hotel is very close to the old town and a restaurant that we really love. This is our second year staying at this hotel and we really like it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear LESLEY, We very much appreciate your comments regarding your stay at the Hôtel Mercure Caen Centre Port de Plaisance. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Charlotte.

Lesley Couples - 04/01/2019 AccorHotels certified review
« Surprised how comfortable and quiet the room was »

Great location, it is what it says on the tin

Our hotel has responded to the review
Our hotel has responded to the review

Dear LESLEY, We very much appreciate your comments regarding your stay at the Hôtel Mercure Caen Centre Port de Plaisance. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Happy new year ! Charlotte

David G. Families - 18/12/2018 AccorHotels certified review
« As before, a very nice stay at your Hotel in Caen centre. »

We were made very welcome by your friendly staff who did their utmost to help us in every way, we could not have asked for more !!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Caen Centre Port de Plaisance. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Hope to see you soon, Regards. Charlotte R.

Anonymous Families - 15/12/2018 AccorHotels certified review
« Mrs »

The three of us enjoyed the trip very much, although we were disappointed not to have the adjoin rooms we requested.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs W., We are very pleased to read that you enjoyed your stay with us! I checked your booking and in fact you booked privileges rooms and there are no connecting room in this category. I hope that you appreciated that we put rooms next to each others :). We hope to see you soon, Kind regards, Lucie

Jan Business - 14/12/2018 AccorHotels certified review
« Good hotel »

Great breakfast Great staff Leaking and mall functioning shower Poor sound insulation, could hear the neighbors all the time

Our hotel has responded to the review
Our hotel has responded to the review

Thank you so much for your kind feedback ! We are very happy that you enjoy your stay with us. We took good note of your comment about shower and sound insulation and it will be reported to the relevant department. Kind regards, Lucie

Andy Couples - 12/12/2018 AccorHotels certified review
« Good value »

Very welcoming and helpful; pleasant facilities

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister B, Thanks a lot for your feedback. It's a pleasure to know that you enhyed your stay ! See you soon. Charlotte R.

G W. Families - 01/12/2018 AccorHotels certified review

We really enjoyed our stay with you. We felt very welcomed and nothing was too much trouble for the staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear GRAHAM, We very much appreciate your comments regarding your stay at the Hôtel Mercure Caen Centre Port de Plaisance. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Hope to see back in Caen on 2019 ! Charlotte R.

James L. Couples - 24/11/2018 AccorHotels certified review
« Love this hotel »

I stay at this hotel several times each year taking a break before catching the ferry from Ouistreham. The staff are always welcoming and we always get a quiet room. Our favourite restaurant is just across the harbour - Le Carlotta and we love to visit here at the same time. Breakfast is great and the underground parking very useful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear M. L., What a great comment, thank you so much ! That is so pleasant to receive such positive feedback, it remind us why we love our job. We are happy to count you among our loyal guest and we are looking forward to see you back soon :). Kind regards, Lucie Front office manager

Dave Friends - 20/11/2018 AccorHotels certified review
« Very happy stay at Mercure Caen »

Very friendly welcome at reception. Good (very) clean room with beautifully comfortable bed. Good facilities (especially liked the nice glass cups). Good breakfast: I was delighted by the low sugar / no chocolate muesli and my wife especially enjoyed the plain yoghurt and raspberry coulis. This was a return visit (previous visit April 2017) and it reinforced all the previous happy memories.

Anonymous Business - 12/11/2018 AccorHotels certified review
« Pleasant but no wifi for 2 days »

Great breakfast, nice staff, room well prepared. But wifi was down for 2 nights.

Eduardo S. Couples - 07/11/2018 AccorHotels certified review
« Excellent facilities »

The facilities and location are excellent. We really enjoyed our stay in the hotel.

Ingrid Couples - 28/10/2018 AccorHotels certified review
« Great location and very comfortable. »

We had a lovely stay at the Mercure. Staff were friendly and kindly stored our luggage when we arrived early. The location is a big plus - everything is within walking distance. The room was comfortable as was the bed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms B., Thanks a lot for your feedback. It was a pleasure to welcome you ! Even if you live far from Normandy, it will be great to see again. Sincerely, Charlotte R.

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