Hotel - Mercure Caen Centre Port de Plaisance Hotel
Mercure Hotel Mercure Hotel

Mercure Caen Centre Port de Plaisance Hotel

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4.0/5 735 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 12h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Nearby)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Breakfast

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Nearby)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Electric car recharging units
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Hairdressing salon
  • Porter

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12:00-14:00/19:00-22:00

Business services

  • 24 meeting room(s)
  • Conventions hotel
  • Copy/print service available
See all services

Hotel location

Our rooms

Choose from our Standard Rooms, with views over the marina or with calmer views over the terrace, or our Privilege Rooms to make the most of a wider range of services.

  • 126 rooms
  • 126 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • 14 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Free in-room mineral water
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Opening windows
    • WiFi in your room
    • Remote control TV
    • Crib on request
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 1,896 reviews

Our guest reviews for Mercure Caen Centre Port de Plaisance Hotel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 735 reviews
AccorHotels certified review
Daniel Families - 11/11/2017
« Very comfortable stay »

Enjoyed the comfort of the hotel, quality of the breakfast, as well as the ease of being in walking distance of Caen's restaurant district.

AccorHotels certified review
Alison N. Couples - 09/11/2017

We had a lovely stay at Hotel Mercure in CAEN it was great! The location is excellent and we were able to park our car securely in the underground hotel garage. The staff were very helpful and we are looking forward to visiting again in the Spring.

AccorHotels certified review
Judy Friends - 06/11/2017

Great location , capable hotel.

AccorHotels certified review
Anonymous Business - 01/11/2017
« Good hotel some flaws though »

Good place to stay. The view from the room to the yard is depressing. Lacking a decent iron/Ironboard -also the ones available at reception are pathetic

AccorHotels certified review
Frank L. Families - 29/10/2017
« Pleasant comfortable. Helpful, knowledgeable staff. Comfortable bed and good breakfast apart from the tea provision. »

See above. We were sold on coming to your grand hotel because there was a hot drinks provision with tea in the rooms. We had come from London and being British our traditions are slightly different from yours and we do not drink coffee in the morning but we do drink tea. English breakfast tea. Not Earl Grey nor any of the fruit teas provided. This is important to us. As important as for a French person to not have coffee. We found it unbelievable to find that only one, very expensive sachet of Black tea was provided in the room when it was going to be occupied by two people. Somewhat parsimonious for a 4 star hotel. When we asked for some extra bags the gentleman on duty reluctantly went to the bar to find two more. What was worse was that at breakfast, there was no tea at all. Fancy packaging for a tea bag does not impress. A cheap brand of English Breakfast Tea would suffice.

AccorHotels certified review
R. S. Business - 20/10/2017

Good quality and service

AccorHotels certified review
Sylvaine Business - 16/10/2017
« It’s was an easy stay! »

Location is great, breakfast is great, the staff is great. It’s a positive experience.

TripAdvisor review
Couples - 11/10/2017
« ANOTHER EXCELLENT STAY »

As usual, we enjoyed our latest stay at the Mercure Port de Plaisance. We always feel welcome and the staff are always pleasant and helpful. Secure parking, easy access and a good location are other benefits.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Adrian, We very much appreciate your comments regarding your stay at the Hôtel Mercure Caen Centre Port de Plaisance. It is always a pleasure to receive positive feedback even more when it is not the first time. I will share your comments with our team. Thank you again for sharing your experience, and we hope to see you again and again. Sincerely, Charlotte

AccorHotels certified review
Gerald B. Couples - 07/10/2017
« Bad »

Most noisy hotel ever stayed in people outside hotel standing shouting from 1am to 5am

AccorHotels certified review
Rupert Couples - 06/10/2017
« A good, restful visit, except the air conditioning. »

Overall our stay was pleasant, with a good comfortable quiet room, in a great location, and with a very good breakfast. The only let-down was the non-existent air conditioning which refused to function or even move the air around; made for an uncomfortably hot night.

AccorHotels certified review
Anonymous Friends - 05/10/2017
« OK »

Disappointed that on check allocated what is probably the worst room in the Hotel although as we found out when we asked to change better rooms were available.

AccorHotels certified review
Anonymous Couples - 01/10/2017

Good place for stopover en route to port. More noise from adjoining rooms n this stay.

AccorHotels certified review
Barbara T. Business - 27/09/2017
« Pleasant »

I have stayed at this hotel several time and i different countries. Everyone is helpful

AccorHotels certified review
Steve B. Couples - 26/09/2017
« Very comfortable, quiet, good staff and clean. »

We fully enjoyed our stay and became Club Members. The hotels (we stayed at two different locations) we very nice with very helpful staff. The hotels were clean and comfortable. The hotel in Arras could improve their breakfast service - the same service in Caen was much better. Locations within both cities were very convenient and we were able to walk everywhere. We look forward to using your hotels again on our next trip to France.

AccorHotels certified review
Anonymous Couples - 26/09/2017
« Satisfactory »

Very good staff helpful

AccorHotels certified review
Anonymous Couples - 26/09/2017
« spacious accommodation in a central location »

Excellent room (suite) and excellent breakfast

AccorHotels certified review
Edmond Couples - 26/09/2017
« Retired Airline Captain »

Very pleasant experience. The location is great. The staff was very helpful. The room was clean, and well appointed with plenty of electric receptacles. Great shower, and good air- conditioning. I'd stay there for sure.

AccorHotels certified review
Anon Couples - 21/09/2017
« Mr »

Very good location and comfort but hotel car park was full when we arrived and when available not easily accessed.

AccorHotels certified review
John P. Couples - 20/09/2017
« Good Location »

The hotel was centrally located with underground parking close to the town centre. We had a Privilege Room but I'm not sure I would again.

AccorHotels certified review
David R. Couples - 19/09/2017
« A good all round hotel with great staff »

Well located with good parking. Good room. Good staff on reception- very friendly with great language skills. Breakfast needs improvement especially the quality of the hot drinks and the length of time it takse to get them.

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