Hotel - Mercure Caen Centre Port de Plaisance Hotel
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Mercure Hotel

Mercure Caen Centre Port de Plaisance Hotel

1 rue de Courtonne  CS 43086  CAEN CEDEX 2 
14000  CAEN
FRANCE

683 reviews
TripAdvisor Rating Based on 683 reviews
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Nearby)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Nearby)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Air Conditioning
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Hairdressing salon
  • Porter

Leisure and activities

  • Fitness centre

Catering

  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12:00-14:00/19:00-22:00

Business services

  • 24 meeting room(s)
  • Conventions hotel
  • Copy/print service available
See all services

Hotel location

Our rooms

Choose from our Standard Rooms, with views over the marina or with calmer views over the terrace, or our Privilege Rooms to make the most of a wider range of services.

  • 126 rooms
  • 126 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • 14 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Free in-room mineral water
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Crib on request
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 1,599 reviews

Our guest reviews for Mercure Caen Centre Port de Plaisance Hotel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 683 reviews
AccorHotels certified review
Cathy K. Business - 14/07/2017
« Excellent. »

Really enjoy the hotel as its central, the staff are friendly and helpful plus the Privilege Rooms provide everything I need.

AccorHotels certified review
James L. Couples - 14/07/2017
« I LOVE TO STAY HERE »

I have been staying at this Mercure Hotel for over 25 years because it is a convenient place from which to catch the morning ferry to the UK after a good night's sleep. Although the hotel has it's own restaurant it is located within walking distance of many good eateries. The staff here are great and always make you feel welcome and I would love to stay here for a week so that I can rent one of the bicycles from the station just over the road and then tour the town or go down the canal to Ouistreham.

AccorHotels certified review
Anonymous Couples - 10/07/2017
« Mr James Sherry »

Perfectly satisfactory. Good parking important to me. Staff helpful. I thought room was a little on the dark side could do with more lighting.

AccorHotels certified review
René M. Couples - 04/07/2017
« Guests are a burden »

In the middle of the night the fire alarm got of. We (and several other guests) went down to the street. After some time the alarm went off, and we returned. There was no explanation, no apology or other communication from the hotel. There was no compensation or just some symbolic kind of consolation. At quick checkout an amount that was not due was added to our bill.

AccorHotels certified review
Sean L. B. Families - 29/06/2017
« A comfortable stay but let down by a few issues »

Reception excellent, rooms clean & spacious, breakfast expensive if you just want a coffee and croissant. Car park expensive at 12 Euro per night, just to stay from 1700 to 0900, charged as if using for 24 hours a day.

AccorHotels certified review
Tony Friends - 26/06/2017
« Comfortable and friendly hotel »

Staff excellent, comfortable room, excellent breakfast. Only problem was the bathroom. Could not have a shower without flooding the bathroom floor. Bath set into the eaves so very difficult to stand up whilst having a shower. Spoilt an otherwise excellent clean and friendly hotel in an ideal location

AccorHotels certified review
John M. Friends - 22/06/2017
« Good location and comfortable facilities except for comment »

Good location, very comfortable rooms and friendly staff. BUT - (1) Car park barrier came down on the top of my car. Being a Volvo it had a strong metal roof rack bar which saved serious damage to the roof. (2) When we checked out we were asked for payment for our rooms even though we had been charged 7 months in advance!! Left a bad experience in our mind. I now have an e-mail acknowledging that we had paid. The Mercure Hotels need to get their IT systems more joined up. I have stayed at Mercure Hotels many times and never had this problem before.

AccorHotels certified review
Becker Business - 20/06/2017

Garage was booked twice, I had to ask twice for a bill. Rest was ok, breakfast choice was good.

AccorHotels certified review
Justin Business - 17/06/2017
« not a great hotel »

food is awful, beer is stale, the wifi doesnt actually work.

AccorHotels certified review
Anonymous Business - 15/06/2017
« Good room, excellent check-in/out service »

Too busy bar on Jun-7 (but understand the reason)

AccorHotels certified review
Denny Couples - 12/06/2017
« Good location and secure parking »

Comfortable room and secure parking in a very central location made it a welcome break in our journey.

AccorHotels certified review
Anonymous Business - 09/06/2017
« comfortable & pleasant »

Comfortable room, no noise, good breakfast choice and quality

AccorHotels certified review
Anonymous Friends - 05/06/2017
« Very Good »

Pleasant experience, hotel staff were friendly and approachable

AccorHotels certified review
Grant Couples - 03/06/2017
« Well run »

Efficient and clean

AccorHotels certified review
Anonymous Couples - 02/06/2017
« Clean, welcoming and practical for our needs »

We had a good welcome and service was good in all respects. Room was clean and well appointed. Breakfast was good and met our needs.

AccorHotels certified review
Angélica L. Business - 02/06/2017
« very good hotel »

It was a very pleasure Hotel

TripAdvisor certified review
Couples - 30/05/2017
« caen en route »

Nice Hotel great location - park your car in garage and forget it. Restaurant Courte Paille next door to hotel is very convenient and other restaurants are just a short walk across the quai in front of hotel

AccorHotels certified review
Anonymous Couples - 29/05/2017
« Caen »

Location was excellent. Left car in garage and walked the very short distance int the town - less than 2 minutes. Bedroom was excellent and restaurant was next door.

AccorHotels certified review
Bernardf Couples - 29/05/2017
« Sitting in the middle of a green oasis »

Very warm personnel, nice set up

AccorHotels certified review
E Business - 28/05/2017
« Poor to Medium  »

- scrambled eggs very greasy - coffee pure quality - reception staff not easy to deal with when booking according to our travel department

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