Hotel - Mercure Caen Centre Port de Plaisance Hotel
Mercure Hotel Mercure Hotel

Mercure Caen Centre Port de Plaisance Hotel

Our hotels AccorHotels
4.0/5 767 reviews
All hotels in Caen
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 93.00 EUR Non member rate
From 93.00 EUR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Nearby)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Electric car recharging units
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Hairdressing salon
  • Porter

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12:00-14:00/19:00-22:00

Business services

  • 24 meeting room(s)
  • Conventions hotel
  • Copy/print service available
See all services

Hotel location

Our rooms

Choose from our Standard Rooms, with views over the marina or with calmer views over the terrace, or our Privilege Rooms to make the most of a wider range of services.

  • 126 rooms
  • 126 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • 14 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Free in-room mineral water
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Opening windows
    • WiFi in your room
    • Remote control TV
    • Crib on request
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 2,086 reviews

Our guest reviews for Mercure Caen Centre Port de Plaisance Hotel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 767 reviews
AccorHotels certified review
D B. Families - 17/02/2018
« Lovely Hotel in a perfect location »

Freindly staff, great room. Fine breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Caen Centre Port de Plaisance. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jean-Yves GUTH Directeur

AccorHotels certified review
Jansen Business - 12/02/2018
« very nice »

I had everything I was supposed to have, friendly and professional support from all employees. Very glad for chose you as the hotel to stay in Caen. Thank you all.

AccorHotels certified review
Anonymous Solo - 02/02/2018
« beautiful hotel, conveniently located. »

very friendly, helpful staff. nice room. a little noisy from foot traffic outside the room each night around 2 to 3 am.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Struempler, We are very happy to read your great comment! Thank you for sharing it. It is sad that some outside noises from has disturbed your good night sleep. Next time, feel free to request a room with a courtyard view to make sure it is more quiet. We will do our best to make your stay more comfortable. Kind regards, Lucie

TripAdvisor review
180SnowWight Couples - 02/02/2018
« Comfortable stay »

The hotel is in a convenient position, easy to find and a short drive from the cross channel ferry port at Ouistreham. Charming welcome from reception and easy access underground parking. Although not large our room was a reasonable size, with very comfortable beds. We liked the large walk in shower in the bathroom. The hotel does not have its own restaurant but there are a variety of places to eat within a 5 minute walk. Breakfast in the hotel was excellent. Overall I think it is time for refurbishing the rooms, as the decoration is looking tired but this did not really detract from our stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you very much for sharing such a nice feedback following your stay with us. It is very much appreciated and will serve as an encouragement for our team. We are happy that you liked our great location and that you were able to enjoy both beatches and Caen city center. We are looking forward to welcome you back in the near future. Kind regards, Lucie

AccorHotels certified review
Barbara T. Business - 27/01/2018
« Disappointed »

This was the first time that I can actually say I did not enjoy my stay at the hotel. I was asked if this was my first time at the hotel. I have been staying at the hotel every few months for 2 years. I was charged 30 Euros for checking in at 11:30AM. I was given an unacceptable room and said when I expressed myself that was the room I picked. Again staying at the hotel every several months for 2 years. I was also informed that my loyalty number had changed and this was the first time I was hearing about it. I was also informed that new cards are not sent out.

AccorHotels certified review
Michael R. Business - 22/01/2018
« Poor view. Expensive parking »

Room overlooked the roof rather than the harbour. Parking at €20 a night is expensive.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MICHAEL, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Caen Centre Port de Plaisance. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I would just like to tell you that a few rooms have a view on the harbour (if you can, I advise you to mention you request for a view when you book). The rate of the parking for 1 night is 12€, I think that you stayed 1 day & 1/2 for 20€. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jean-Yves GUTH Directeur

AccorHotels certified review
David E. Solo - 22/01/2018
« Excellent service and staff!! »

Great experience. Chloe at the front desk was awesome! Thanks for a great stay. I only made my grade a 9 instead of 10 because of the loud neighbors next door to me and the somewhat thin walls. Will definitely be back!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear M. E., Thank you so much for your excellent comment on your recent stay with us ! I will definitely share it with the team and especially our great Chloe. We are all looking forward to see you soon, Kind regards, Lucie

AccorHotels certified review
Anonymous Business - 18/01/2018
« Great hotel and perfect location »

Great hotel and perfect location

Our hotel has responded to the review
Our hotel has responded to the review

Dear JAN B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Caen Centre Port de Plaisance. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jean-Yves GUTH Directeur

AccorHotels certified review
O. Business - 07/01/2018
« decent choice in Caen »

Decent choice for a Caen hotel. Excellent location, within walking distance of most of the centre ville. The hotel itself is in good shape. I would have liked a bit more choice in the climate control system. In winter, the only choices are heat or nothing. I chose nothing and it got a bit stuffy. Welcoming staff. They charged me for breakfasts even though I reserved the room without, but took them off at check-out

AccorHotels certified review
Pierre-michel V. D. V. Friends - 29/12/2017
« 2nd stay in the hotel in Caen, all OK »

Kind staff, well equipped room, good service. The way it should be!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr VAN DER V., We very much appreciate your comments regarding your stay at the Hôtel Mercure Caen Centre Port de Plaisance. It is always a pleasure to receive positive feedback. I will share it with our team as I am sure that it will serve as an encouragement for everybody. Thank you again for sharing your experience, and we hope that we will have the pleasure to see you soon. Kind regards, Lucie

AccorHotels certified review
Cecile D. Families - 23/12/2017
« Fantastic service, great room, shame about the smoke smell »

The reception staff was both efficient and very friendly. We arrived jus5 in time to get to bed, the room was very large and comfortable. There was a bit of a smokey smell in the room, but apart from that, a very enjoyable stay ! We will be back soon.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CECILE D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Caen Centre Port de Plaisance. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. In the future, if you arrive in a room where it smells cigarets do not hesitate to contact the reception to be relocated. We know that bads smells can be really annoying. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jean-Yves GUTH Directeur

AccorHotels certified review
Hans Business - 22/12/2017
« Comfortable hotel in a central location in Caen »

All things that are needed are in the room. Beds are good. Having a window open at night is not nice, as it is too noisy outside. Breakfast is very good Wifi access is clumsy with the necessity to login each day

Our hotel has responded to the review
Our hotel has responded to the review

Dear MR V., We very much appreciate your comments regarding your stay at the Hôtel Mercure Caen Centre Port de Plaisance. It is always a pleasure to receive positive feedback. I will share your comments with our team. We take not about the not so fine access to the wifi. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jean-Yves GUTH Directeur

AccorHotels certified review
Jan C. Business - 22/12/2017
« Basics »

Am a regular in this hotel, was very surprised after night1 returning to my hotelroom at evening time the room was still in the same state (un-cleaned) as the I left it in the morning. Told reception about this, but first time ever I've experienced such a basic mistake. Shouldn't happen for this Hotel classification.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JAN C., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Caen Centre Port de Plaisance. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are very disapointed that your last stay wasn't as good as the others. I don't know why your room was uncleaned, those mistake never happen. Once again, we apologize for it. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jean-Yves GUTH Directeur

AccorHotels certified review
Tb V. F. T. U. Couples - 18/12/2017
« Fabulous! »

Thank you for a fabulous stay! The special tray of cookies for my birthday was such a sweet treat!

Our hotel has responded to the review
Our hotel has responded to the review

Dear KEVIN B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Caen Centre Port de Plaisance. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jean-Yves GUTH Directeur

AccorHotels certified review
Tom B. Business - 15/12/2017
« Scruffy room, harsh decor »

The room carpet was stained and marked. The furniture was chipped and damaged. The shower flooded the bathroom floor. The room was supposed to be non-smoking, but smelled strongly of smoke. The ambiance was more police station cell than bedroom. The location was good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear THOMAS B., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Caen Centre Port de Plaisance. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jean-Yves GUTH Directeur

AccorHotels certified review
Andy B. Couples - 05/12/2017
« Pleasantly smooth and uncomplicated. »

Staff very professional but friendly. Room was comfortable and well maintained, although was not convinced the fridge was working, and would have preferred china mugs/cups rather than disposable cups (surely less waste?). Overall very relaxed, comfortable stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear M. B., We are very delighted to read your comment following your recent stay with us. That's great that you spent a great time! We are hoping to see you in the near future, Kind regards, Lucie

AccorHotels certified review
Marilia A. M. F. Families - 01/12/2017
« Excellent gory visit to Normamdy »

We had two rooms for two days, rooms were clean, bathroom modern, plenty of toiletries. Breakfast was great, staff at breakfast could be more friendly! Great visit

AccorHotels certified review
Aer -. N. Friends - 25/11/2017
« Great service and location. »

Nice short stay with a room overlooking the boats.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs R., We very much appreciate your comments regarding your stay at the Hôtel Mercure Caen Centre Port de Plaisance. It is always a pleasure to receive positive feedback and I will definitely share it with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jean-Yves GUTH Directeur

AccorHotels certified review
Daniel Families - 11/11/2017
« Very comfortable stay »

Enjoyed the comfort of the hotel, quality of the breakfast, as well as the ease of being in walking distance of Caen's restaurant district.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Daniel, Thank you for choosing our hotel for your recent stay in Caen and for sharing your very nice feedback. We are delighted that you had a memorable stay with us enjoying our quality of service and great location. We hope to see you back in the near futur, Kind regards, Jean-Yves Guth General Manager

AccorHotels certified review
Alison N. Couples - 09/11/2017

We had a lovely stay at Hotel Mercure in CAEN it was great! The location is excellent and we were able to park our car securely in the underground hotel garage. The staff were very helpful and we are looking forward to visiting again in the Spring.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs Neale, Thank you very much for sharing your nice feedback! It is very much appreciated and I will definitely share it with the team. We are happy that you enjoyed our ideal location and the courtoisy of our staff. We are looking forward to see you again. Kind regards, Lucie

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 93.00 EUR Non member rate
From 93.00 EUR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guaranteeHow it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

At 0 m ibis Caen Centre
ibis Caen Centre Hotel
From
From 71.00 EUR Non member rate
From 67.45 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 740 m ibis Styles Caen Centre Gare
ibis Styles Caen Centre Gare Hotel
From
From 81.00 EUR Non member rate
From 76.95 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 780 m ibis Styles Caen Centre Paul Doumer
ibis Styles Caen Centre Paul Doumer Hotel
From
From 71.00 EUR Non member rate
From 67.45 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 830 m Aparthotel Adagio Caen Centre
Aparthotel Adagio Caen Centre
From
From 77.00 EUR Non member rate
From 77.00 EUR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
All our hotels in CAEN
See rates