Mercure Caen Centre Port de Plaisance Hotel 4 stars

TripAdvisor rating 4.0/5 890 reviews
Mercure Caen Centre Port de Plaisance Hotel
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Hotel extras

  • In the heart of the city center.

  • 24-hour fitness room

  • Free WIFI - wide choice of TV channels including beIN Sports and CANAL+

  • Secure, private car park with charging terminals for electric cars

  • Family rooms

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 10.00 EUR
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Electric car recharging units
  • Laundry
  • Hairdressing salon
  • Porter
Catering
  • Breakfast
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Other sports activities
Business services
  • 17 meeting room(s)
  • Conventions hotel
  • Copy/print service available

Hotel location

Mercure Caen Centre Port de Plaisance Hotel

1 rue de Courtonne
CS 43086
CAEN CEDEX 2
14000
caen
france

Tel: +33231472424

Fax: (+33)2/31474388

Contact email

Check-in from 12h00

Check out up to 12h00

  • Railways station :   All Tour Leroy

  • By plane

    CAEN CARPIQUET At 10km / 6.21 miles

  • By plane

    PARIS ORLY At 250km / 155.34 miles

  • By plane

    ROISSY CDG At 280km / 174 miles

  • By boat

    BRITANNY FERRIES At 12km / 7.46 miles

  • By boat

    OUISTREHAM At 15km / 9.38 miles

  • By helicopter

    CAEN CARPIQUET At 10km / 6.25 miles

  • By train

    CAEN At 2km / 1.24 miles

GPS :49.184151, -0.355551

Our accommodations

Choose from our Standard Rooms, with views over the marina or with calmer views over the terrace, or our Privilege Rooms to make the most of a wider range of services.

Classic Room with 1 double bed

  • Max. number of persons: ‌2
  • Area: From 18
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Classic Room with twin beds

  • Max. number of persons: ‌2
  • Area: From 18
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Privilege Room with 1 double bed

  • Max. number of persons: ‌2
  • Area: From 18
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Family Suite with 1 double bed and 1 double sofa bed

  • Max. number of persons: ‌4
  • Area: From 42
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

BAR LOUNGE

Photo non contractuelle / Strictly non binding

Our bar, Le Between, welcomes you in pleasant, cozy surroundings with views of the port and a gallery of photos providing an alternative way to discover the town. Furnished with large sofas and comfy armchairs where you can sample our Grands Vins Mercure.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 17

  • Maximum size: 450 m²

  • Maximum capacity: 450 people

  • Maximum banquet capacity: 450 people

Find out more

Our guest reviews for
Mercure Caen Centre Port de Plaisance Hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

3,075 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

890 reviews

absurd parking policy

Customer review rating 4.3/5

Miguel Business - 01/06/2019 AccorHotels certified review

It took me 30 min to park since the hotel parking was "complete". When checking in, they told me I should have used the parking. Surprisingly, the parking is not complete, it is that they put the "complete" label to avoid others using it. The result is the same, we don't use it. This is absurd.

Great Place to Stay

Customer review rating 4.3/5

Dick Couples - 28/05/2019 AccorHotels certified review

Our stay on Caen was the first stop after a trans-Atlantic flight from the US. We were bushed when we arrived. The staff was very helpful in getting us settled in and providing suggestions as to where to visit and dine. The hotel is centrally located and the surrounding area is quiet.

Dear Mr T., Thank you so much for your great feedback ! We appreciate it very much. We are looking forward to welcome you back. Kind regards, Lucie

Very nice

Customer review rating 4.3/5

Cindy L. Friends - 27/05/2019 AccorHotels certified review

The hotel is clean, beds are very comfortable and the breakfast was very good. It was a great location for exploring Normandy. The staff were very friendly and helpful.

Good morning ! We would like to thank you very much for sharing your nice feedback. We are very happy to know that you totally enjoyed your stay with us ! See you soon! Kind regards Lucie

Pleasant stay in Caen

Customer review rating 4.3/5

James Solo - 27/05/2019 AccorHotels certified review

Everything was fine. Room was clean and well appointed. Staff was helpful. Great location.

Good

Customer review rating 4.3/5

Mikael B. Business - 26/05/2019 AccorHotels certified review

Nice hotel but not so good that there still is room that people smoke in!

Customer review rating 4.3/5

C. K. Business - 23/05/2019 AccorHotels certified review

I really enjoy staying at Mercure Caen. It is in excellent location close to restaurants and castle. Staff on Reception are friendly. Breakfast is good but would like proper egg boiler machine to be put in. A hard boiled egg takes 10 minutes. I am visiting over 3 years and egg boiler is always the issue. Everything else is excellent.

It was a great experience.

Customer review rating 4.3/5

Vanesa Business - 20/05/2019 AccorHotels certified review

It was great. The staff is very friendly and helpful, the food was great, the premises, the room and bathroom were really clean and warm.

Nice

Customer review rating 4.3/5

Niel Business - 20/05/2019 AccorHotels certified review

I only stayed for one night but the time I had there I had no issues at all

Great pace to stay to visit the Norandy coast

Customer review rating 4.3/5

Pau E. E. Couples - 19/05/2019 AccorHotels certified review

Very well located, modern hotel with underground parking. Easy to find and lots of restaurants in the area. The staff are very friendly and attentive to our concerns. Air France lost my luggage and the staff were always concerned for me.

Very pleasant staff make the hotel.

Customer review rating 4.3/5

Anon. Friends - 16/05/2019 AccorHotels certified review

Good situation with parking, pleasant surroundings, very helpful staff in all areas.

Very good

Customer review rating 4.3/5

Janet F. Families - 06/05/2019 AccorHotels certified review

Quiet room Helpful staff

Dear JANET F., We very much appreciate your comments regarding your stay at the Hôtel Mercure Caen Centre Port de Plaisance. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jean-Yves GUTH Directeur
Customer review rating 4.3/5

Annie Couples - 03/05/2019 AccorHotels certified review

Excellent hotel & very helpful staff especially on Reception. We did try to use our limited knowledge of French but were grateful that Reception staff were very eloquent in English. The hotel was extremely clean and the cleaning staff very courteous. It was a shame that lunch/dinner wasn't served on the premises as we would definitely have used the facility. There were a few minor issues that would have improved the stay, hence the score of 9. These are: (1) Main lighting in bedroom was quite low; (2) it was necessary to turn the bedside lamps in an upright position to obtain better lighting; (3) the shower door did not close properly which led to much water leaking onto the floor outside the shower. We compensated by using one of the bath towels on the floor but this was saturated after one person had taken a shower. We did report this to Reception but it was not fixed during our 3-night stay; (4) it would have been useful to have a mirror/dressing table in the room (that's a 'woman' thing!); (5) when we opened the window for some fresh air during the night, it was very noisy due to youngsters shouting which went on into the early hours of the morning right up to 05.30 hours. However, we appreciate this is not something that can be addressed particularly for a hotel in the town centre. These are only minor issues and they would not prevent us from returning to the hotel again.

As expected.

Customer review rating 4.3/5

Anonymous Couples - 28/04/2019 AccorHotels certified review

Having paid in advance for a 3 night stay I was unable to access my room after the first night. It was sorted after a trip to reception. No room safe was disappointing.

The staff, thee location and the breakfast were excellent. The room was okay.

Customer review rating 4.3/5

Russ P. Couples - 23/04/2019 AccorHotels certified review

We had a nice time

Short Notice Lifesavers!

Customer review rating 4.3/5

Sg Families - 20/04/2019 AccorHotels certified review

We needed a comfortable and easy hotel to stay in with our children at short notice after a disaster journey. The staff here were amazing and made check-in simple, quick and easy. They were helpful and courteous.

RAS

Customer review rating 4.3/5

H. Couples - 14/04/2019 AccorHotels certified review

RAS

Bonjour Mr Hoytat, Nous tenons à vous remercier de prendre le temps de répondre à notre enquête de satisfaction. C'est un plaisir de vous savoir satisfait. Nous espérons vous revoir très bientôt :) Dans cette attente, je vous souhaite une bonne semaine. Lucie

staff very helpful and hotel was nice and clean

Customer review rating 4.3/5

Roger B. Friends - 14/04/2019 AccorHotels certified review

as above

Dear M.b., Thank you so much for your kind feedback. I will definitely share it with the team! We are looking forward to see you back soon. Kind regards from the whole team, Lucie
Customer review rating 4.3/5

Marco A. K. Business - 01/04/2019 AccorHotels certified review

very good service

RAS

Customer review rating 4.3/5

Anonymous Business - 07/03/2019 AccorHotels certified review

RAS

Friendly Hotel

Customer review rating 4.3/5

David M. Couples - 06/03/2019 AccorHotels certified review

This hotel is in the Centre of Caen. It is about a 15/20 minute drive from the Ferry Port, depending on the amount of Traffic. There is on site Partking for 12 Euros per night and a public car park opposite the hotel. Staff are friendly and we had a trouble free stay. We used room service for Dinner and Breakfast and the service was efficient. The only disappointment was that from the booking information we thought the hotel was nearer the Port and as we had an early ferry had to get up earlier than we had originally planned.

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