ibis Provins Hotel 3 stars

TripAdvisor rating 3.5/5 506 reviews
ibis Provins
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Room 1

Number of guests
Children's age
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Hotel extras

  • Free enclosed car park

  • Restaurant open every day of the week

  • Medieval city 10 minutes away on foot

  • 37.3 miles (60 km) from Marne-la-Vallée and Troyes

  • Bar with terrace

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Reception open 24 hours a day
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 3 meeting room(s)
  • Web corner

Hotel location

ibis Provins

77, Avenue du Général de Gaulle
77160
provins
france

Tel: +33160676667

Fax: (+33)1/60678667

Contact email

Check-in from 12h00

Check out up to 12h00

  • By plane

    PARIS ORLY At 105km / 65 miles

  • By train

    PROVINS At 3km / 1 miles

GPS :48.557488, 3.281769

Our accommodations

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Standard Room with 1 double bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • Satellite/cable colour TV

Standard room with 1 double bed and 1 single bed for a child

  • Max. number of persons: 3
  • Wireless internet in your room
  • Satellite/cable colour TV

Standard Room with two single beds

  • Max. number of persons: 2
  • Wireless internet in your room
  • Satellite/cable colour TV

Our restaurants and bars

LE RESTAURANT

Type of cuisine: Other cooking style

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 50

  • Maximum capacity: 30 people

Find out more

Our guest reviews for
ibis Provins

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.0/5

531 reviews

tripadvisor

TripAdvisor Rating 3.5/5

506 reviews

My stay

Customer review rating 4.0/5

Jason D. Business - 13/10/2019 AccorHotels review

Great hotel and wonderful staff. Your breakfast was wonderful. Plenty of parking. Only complaint I have is I hope next time I visit I get a room on first floor and not second floor. Also restaurant food was great but wish there was more choices.

Dear JASON D., We very much appreciate your comments regarding your stay at the ibis Provins. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

efficace

Customer review rating 4.0/5

B Business - 04/09/2019 AccorHotels review

Hotel propre. Equipement correct.

Customer review rating 4.0/5

Yun Q. Friends - 19/07/2019 AccorHotels review

NICE PERSON AND NICE TOWN OF PROVINS

Dear YUN Q., We very much appreciate your comments regarding your stay at the ibis Provins. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good overall overnight stay

Customer review rating 4.0/5

Paul R. Couples - 12/06/2019 AccorHotels review

Friendly staff, good facilities, nice service. I would stay again when in town.

Very basic

Customer review rating 4.0/5

Mathilde Couples - 05/06/2019 AccorHotels review

I found the hotel room very basic and the breakfast a bit disappointing (the bread was not even fresh..) I was used to better stays at Ibis hotels.

good hotel, friendly staff,

TripAdvisor rating 3.5/5

Culture04259242041 Business - 17/01/2019 TripAdvisor review

Nice hotel, friendly staff. clean room but please offer decent toilet paper. This was the cheapest paper ever and not in style with IBIS. For the rest all good.If I am in the region I would visit again

Bonjour Nous vous remercions de votre commentaire laissé suite à votre séjour. Nous avons pris en compte vos remarques et ferons remonter l 'information aux services concernés de la marque IBIS. A bientôt

Ibis Provins

TripAdvisor rating 3.5/5

NickDodge Family - 27/08/2017 TripAdvisor review

Clean, comfortable room, good breakfast. Very helpful and friendly staff particularly so in recovering valuable items I left in room on leaving! Hotel is within a pleasant walking distance to old town.

Great location but poor hotel

TripAdvisor rating 3.5/5

Mrkevinburgess Family - 16/04/2017 TripAdvisor review

I would recommend going to Provins but this hotel is poor. It is close to the sites but small dark rooms very noisy including a dog who kept barking I believe it belonged to the employees and they have to come in to your room to unlock the spare bed ? Never seen that before

Poor service and not pleasant attitude towards guests

TripAdvisor rating 3.5/5

rajaramkarthik Family - 15/02/2017 TripAdvisor review

Very bad communication and attitude towards foreign guests. They cut my call when trying to reach the hotel desk to find the hotel, when I said hello in English the lady murmured in French and cut the call. The hotel is not ideal if you use public transport. Positives: One night shift gentle man was more customer oriented, hotel ambiance is good.

Customer review rating 4.0/5

Anonymous Solo - 27/11/2015 AccorHotels review

The room was quite dark and unable to read in bed -- something I enjoy doing.. No overhead light above the bed, while the bedside light were too low to be of much use. The last breakfast I was shocked to see two young girls come into the restaurant with a large Labrador dog that wondered around the tables were the clients were sitting. The dog was very amiable, but where I come from in Australia it is considered very unhygienic to allow animals in areas were food is served. In fact it is illegal. I was told that it was allowed because the dog belongs to the director!!! I am sure that the owner believes he has a clean dog, but on a couple of occasions it sat next to a customer and started scratching itself. Because of this lack of hygiene I would be reluctant to return

Customer review rating 4.0/5

Anonymous Families - 15/11/2015 AccorHotels review

When an int'l hotel chain like you decided to open a branch in any city/country, first and foremost you have to make sure you recruit people who CAN (actively!) speak English. Aside from the decent beddings & meals, I truly dissatisfied with your hotel staffs. They (except one gentleman there) hardly speak in English hence difficult for me to communicate. They also rarely smile -- even shown us unfriendly gesture. One thing that pissed me off the most was they didn't offered / helped us during our checkout, where the condition was me & my wife brought 1 sick toddler, plus bags & stuffs (and it was raining!), and we didn't bring car hence rely so much on the public (or hotel) transport. They told us no taxi (and car hotel!) available to drop us to the train station. As a result, with the aforementioned condition, we walked to the tourism office instead of directly to the station. With the hope that we found someone who can help us, ..and luckily we found it. Problem solved. Your Provins hotel = Not Recommended!

Decent beddings & meals, but worst hotel staffs!

TripAdvisor rating 3.5/5

audy_syafitra Family - 14/11/2015 TripAdvisor review

To Ibis Hotel, When an int'l hotel chain like you decided to open a branch in any city/country, first and foremost you have to make sure you recruit people who CAN (actively!) speak English. Aside from the decent beddings & meals, I truly dissatisfied with your hotel staffs. They (except one gentleman there) hardly speak in English hence difficult for me to communicate. They also rarely smile -- even shown us unfriendly gesture. One thing that pissed me off the most was they didn't offered / helped us during our checkout, where the condition was me & my wife brought 1 sick toddler, plus bags & stuffs (and it was raining!), and we didn't bring car hence rely so much on the public (or hotel) transport. They told us no taxi (and car hotel!) available to drop us to the train station. As a result, with the aforementioned condition, we walked to the tourism office instead of directly to the station. With the hope that we found someone who can help us, ..and luckily we found it. Problem solved. Your Provins hotel = Not Recommended!

Customer review rating 4.0/5

Anonymous Couples - 12/11/2015 AccorHotels review

We enjoyed the position of the hotel, the surroundings and the parking. The room was rather cramped but well appointed. Breakfast was very adequate. The no-fuss check-in was welcome after a day's drive from southern Burgundy.

Visiting Provins

TripAdvisor rating 3.5/5

PamelaFisher Couples - 02/11/2015 TripAdvisor review

In general the hotel came up to our needs and expectations, being close to the Haute Ville in Provins and therefore conveniently placed for all available monuments and museums. The approach road/lane needs some attention, but is well signposted. Parking is both adequate, free and convenient. Breakfast was well presented and of a high quality.

Customer review rating 4.0/5

Anonymous Couples - 20/08/2015 AccorHotels review

Very friendly staff, good location and very clean.

Customer review rating 4.0/5

Anonymous Couples - 09/08/2015 AccorHotels review

room was very hot. No air conditioning

Very pleasant stay

TripAdvisor rating 3.5/5

Ian N Couples - 31/08/2014 TripAdvisor review

Good location, clean and comfortable accommodation, friendly staff, excellent food in the evening. Decor very good for hotel 30+ years old. Breakfast OK, staff not so friendly but would stay at this Ibis again.

good breakfast no food on sunday

TripAdvisor rating 3.5/5

JPD2609 Couples - 19/08/2014 TripAdvisor review

no food on sunday. restaurant not open and also no small menu availible. to warm in the room, airco did not work well. break fast was more than enough. I did not like that the dog had acces to the break fast room

seagull

TripAdvisor rating 3.5/5

ringrosep Couples - 05/07/2014 TripAdvisor review

Hotel was situated in ideal location for onward journey to calais .breakfast was excellent with good range. Bedroom was spacious and comfortable in a quiet location . The staff were very helpful and service in the restaurant for dinner was excellent with a fine location outside in a shady location

Mixed feelings about this hotel and location for those on public transport.

TripAdvisor rating 3.5/5

Patricia B Couples - 16/06/2014 TripAdvisor review

We arrived by train on Pentecost Monday, no transport at station so a very long uphill walk. We were met by the closed hotel restaurant so no dinner that night and there were no restaurants nearby.Breakfast next morning was a very poor affair, no fruit and poor service. Breakfast improved the next day. There was an SNCF and taxi strike on our departure day. The hotel staff tried to be of help here but our real salvation was the Tourist information bureau which was within walking distance. This is not a hotel for people on public transport.

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