Hotel - ibis Provins
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Ibis Hotel Hotel

ibis Provins Hotel

77, Avenue du Général de Gaulle 
77160  PROVINS
FRANCE

383 reviews
TripAdvisor Rating Based on 383 reviews
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • Wireless Internet connection
    • WIFI in your room
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Rooms for guests with reduced mobility - Contact the hotel
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 5  EUR
  • 100% non-smoking hotel
  • Reception open 24 hours a day

Services and practical information

  • WIFI/Internet Access
    • Wireless Internet connection
    • WIFI in your room
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Rooms for guests with reduced mobility - Contact the hotel
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 5  EUR
  • 100% non-smoking hotel
  • Reception open 24 hours a day

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Opening hours : Week 24/24
    • Opening hours : Week-end 24/24

Business services

  • 3 meeting room(s)
  • Web corner
See all services

Hotel location

Our rooms

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 49 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 1 family rooms
  • 6 connecting rooms
  • Extra bed in room for child
    • Data port in room
    • Emergency exit map
    • WIFI in your room
    • Satellite/cable colour TV
    • Bouquet TV Canal+ and Canalsat
    • Shower
    • Bathtub
    • Hair dryer at reception
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating Based on 287 reviews

Our guest reviews for ibis Provins

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 383 reviews
TripAdvisor certified review
Family - 16/04/2017
« Great location but poor hotel »

I would recommend going to Provins but this hotel is poor. It is close to the sites but small dark rooms very noisy including a dog who kept barking I believe it belonged to the employees and they have to come in to your room to unlock the spare bed ? Never seen that before

TripAdvisor certified review
Family - 15/02/2017
« Poor service and not pleasant attitude towards guests »

Very bad communication and attitude towards foreign guests. They cut my call when trying to reach the hotel desk to find the hotel, when I said hello in English the lady murmured in French and cut the call. The hotel is not ideal if you use public transport. Positives: One night shift gentle man was more customer oriented, hotel ambiance is good.

AccorHotels certified review
Anonymous Solo - 27/11/2015

The room was quite dark and unable to read in bed -- something I enjoy doing.. No overhead light above the bed, while the bedside light were too low to be of much use. The last breakfast I was shocked to see two young girls come into the restaurant with a large Labrador dog that wondered around the tables were the clients were sitting. The dog was very amiable, but where I come from in Australia it is considered very unhygienic to allow animals in areas were food is served. In fact it is illegal. I was told that it was allowed because the dog belongs to the director!!! I am sure that the owner believes he has a clean dog, but on a couple of occasions it sat next to a customer and started scratching itself. Because of this lack of hygiene I would be reluctant to return

AccorHotels certified review
Anonymous Families - 15/11/2015

When an int'l hotel chain like you decided to open a branch in any city/country, first and foremost you have to make sure you recruit people who CAN (actively!) speak English. Aside from the decent beddings & meals, I truly dissatisfied with your hotel staffs. They (except one gentleman there) hardly speak in English hence difficult for me to communicate. They also rarely smile -- even shown us unfriendly gesture. One thing that pissed me off the most was they didn't offered / helped us during our checkout, where the condition was me & my wife brought 1 sick toddler, plus bags & stuffs (and it was raining!), and we didn't bring car hence rely so much on the public (or hotel) transport. They told us no taxi (and car hotel!) available to drop us to the train station. As a result, with the aforementioned condition, we walked to the tourism office instead of directly to the station. With the hope that we found someone who can help us, ..and luckily we found it. Problem solved. Your Provins hotel = Not Recommended!

TripAdvisor certified review
Family - 14/11/2015
« Decent beddings & meals, but worst hotel staffs! »

To Ibis Hotel, When an int'l hotel chain like you decided to open a branch in any city/country, first and foremost you have to make sure you recruit people who CAN (actively!) speak English. Aside from the decent beddings & meals, I truly dissatisfied with your hotel staffs. They (except one gentleman there) hardly speak in English hence difficult for me to communicate. They also rarely smile -- even shown us unfriendly gesture. One thing that pissed me off the most was they didn't offered / helped us during our checkout, where the condition was me & my wife brought 1 sick toddler, plus bags & stuffs (and it was raining!), and we didn't bring car hence rely so much on the public (or hotel) transport. They told us no taxi (and car hotel!) available to drop us to the train station. As a result, with the aforementioned condition, we walked to the tourism office instead of directly to the station. With the hope that we found someone who can help us, ..and luckily we found it. Problem solved. Your Provins hotel = Not Recommended!

AccorHotels certified review
Anonymous Couples - 12/11/2015

We enjoyed the position of the hotel, the surroundings and the parking. The room was rather cramped but well appointed. Breakfast was very adequate. The no-fuss check-in was welcome after a day's drive from southern Burgundy.

TripAdvisor certified review
PamelaFisher Couples - 02/11/2015
« Visiting Provins »

In general the hotel came up to our needs and expectations, being close to the Haute Ville in Provins and therefore conveniently placed for all available monuments and museums. The approach road/lane needs some attention, but is well signposted. Parking is both adequate, free and convenient. Breakfast was well presented and of a high quality.

AccorHotels certified review
Anonymous Couples - 20/08/2015

Very friendly staff, good location and very clean.

AccorHotels certified review
Anonymous Couples - 09/08/2015

room was very hot. No air conditioning

TripAdvisor certified review
Ian N Couples - 31/08/2014
« Very pleasant stay »

Good location, clean and comfortable accommodation, friendly staff, excellent food in the evening. Decor very good for hotel 30+ years old. Breakfast OK, staff not so friendly but would stay at this Ibis again.

TripAdvisor certified review
JPD2609 Couples - 19/08/2014
« good breakfast no food on sunday »

no food on sunday. restaurant not open and also no small menu availible. to warm in the room, airco did not work well. break fast was more than enough. I did not like that the dog had acces to the break fast room

TripAdvisor certified review
ringrosep Couples - 05/07/2014
« seagull »

Hotel was situated in ideal location for onward journey to calais .breakfast was excellent with good range. Bedroom was spacious and comfortable in a quiet location . The staff were very helpful and service in the restaurant for dinner was excellent with a fine location outside in a shady location

TripAdvisor certified review
Couples - 16/06/2014
« Mixed feelings about this hotel and location for those on public transport. »

We arrived by train on Pentecost Monday, no transport at station so a very long uphill walk. We were met by the closed hotel restaurant so no dinner that night and there were no restaurants nearby.Breakfast next morning was a very poor affair, no fruit and poor service. Breakfast improved the next day. There was an SNCF and taxi strike on our departure day. The hotel staff tried to be of help here but our real salvation was the Tourist information bureau which was within walking distance. This is not a hotel for people on public transport.

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